Compliments & complaints

Page 1

“Complimen by Ms Franc ts to the excellent serv ice es and her Great World team at Cath Kidston, City, Singap ore! They were aw esome! ” “I would like to make a comment on the excellent service of one of your stuff member, Alicia Tang, whio works at BERING outlet at Westgate. Firstly her service attitude is what I would call excellent, Her smile is genuine and freindly! She also really knows her product well and all I can say is keep up the good work! I hope she gets a promotion or at least a bonus for her service excellence. ”

“I would like to take this opportunity to thank Bobs and Lizah for their excellent service during my visit at Pandora Ion. They were attentive and patient with my needs. Lizah was great.. I hope that other Pandora outlets could provide the similar service standards as Ion.”

“I w o CK uld like I O N Te to tha dur n deci ing my p am for t k Ebmi ded ly an heir u r c h to bu h d a y 3 i se..The elpful a Anthon ir tems n y . We good s d kind s from e ll do e ne! T rvice m rvice hank ade m you. e ”

“I stepped into your CK outlet for the first time at ION today 4pm. 2 of the staffs were chatting loudly behind the counter,they just looked at me and resumed their activities. None of the staff offered assistance. I just want to make sure if that's the service standard beca use I can take my business elsewhere..”

I’M THE CUSTOMER ! HEAR ME OUT! ndly. unfrie ra so clean o d n a P to s from if possible snap f r staff k “ You there to as 1 of the staf celets bra 5 I was celet. But e v ha ld a my br told me she lean and to nd oc t a e e v .. t m a at to wai IS? t she h in fron e if I wanted UDE IS TH ff...” T I a t m T s F AT such IND O dora have K T A n WH a pa no ide I have

aff r st . u o y yn ent aril n. lim e, M perso p om am re ice to c ora, n since t serv y e k n d li and & a bes pa e oul M P lpful e the e com ion sh w T “I om o he ceiv e th gnit aff.” fr is s s re hop eco e st l y r I She alwa her.. r the aluab I om he a v fr give as s can eserve d

su exc pervis “I w to p ellent or, M as wa i r f rov cus ss N mly des or me ide ad tomer ur Su gree , t i stud gns. expla vice o servic lastri, ed by Fu nt in e. th C e Cat nt dea rther ing in he dif She w K, wh e h K l fo to t goo fere ent o pr sale idsto r me hat, d de nt de the e ovid s re n. I whi she tail sign xtra ed p o mu ch I also the s av mil f yo st s d ail e a had ma iff com urs an y tha no id nage erence able plim d I h t she ea w d to s in ent ope is a as o secu to h you n ex ffer re a er.” do cep ed rela tion by y th al is

“The sales staff at PS Pandora are woonderful at selling the Pandora line and I feel they should be commended . They truly do justice for the Pandora products.”

ppy re. a ha ra sto & s y ndo dly lwa m a a Pa frien “I a at Tak lpful, As e tie) r S hris ome ery h ble cust have v ledgea xian, C nt w i You kno nn, Ca ore. excelle s t s o s D t the o ha alway on, a n wh will o M ( Moo ge & e..” ially nowled tra mil c e Esp duct k the ex pro go


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.