Tips for Home Inspectors
TIPS FOR HOME INSPECTORS
COMMUNICATE PROACTIVELY TO BOOST YOUR BUSINESS By Inspect.com
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o be proactive means that you make things happen instead of waiting for things to happen. Being proactive means you are ready before something happens. Being proactive can be a key to setting your business apart from others.
As a home inspector, you put your feet in the shoes of the people you serve. When you anticipate your client’s concerns and address them as part of your process, you help allay your client’s fears. For example, if you can tell that a home seller is anxious about the condition of the property, and you reassure them of your professionalism and objective assessment of the home’s current condition, the seller might be more open to listening to your report. But if you don’t spend the two minutes it might take to reassure them, the seller might remain nervous and closed off during the entire inspection. They might even feel that you are “out to get them” and may even quash the sale.
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ASHI Reporter • APRIL NATIONAL HOME INSPECTION MONTH 2021
