Insights from Home Inspectors
INSPECTION DURING A PANDEMIC:
INSIGHTS FROM HOME INSPECTORS With several months of the coronavirus pandemic behind us and yet still more ahead, the ASHI Reporter invited home inspectors to reflect on this time that has brought both unique challenges and opportunities for growth. This article is a compilation of the messages received from ASHI members that demonstrate the insights and strategies they’ve developed during the pandemic.
MITCHELL ALLEN Inspect-It 1st Property Inspection, East Meadow, NY www.inspectit1st.com/east-meadow-ny/ What new business strategies or insights have you learned and applied to your home inspection business?
What kind of encouragement has helped you most during this time?
I took an online course for CDC certification, and promoted that I am trained in doing a proper and safe inspection. I also created multiple automated emails to all parties involved, communicating suggested practices noted by the CDC for a safe inspection.
I understand how to be safe and do a good job while ensuring that my client is protected. I have been told many times by agents and buyers that they greatly appreciate the extra work I do to meet these new measures.
What are you doing differently in response to the destabilization the pandemic has had on your business?
What insights would you like to share with new and seasoned home inspectors?
Frankly, it has helped me grow and I had a great year, as many inspectors were not willing to work. I was and it helped me gain new business relationships.
In a competitive world, any honest leverage you use that improves your business is a sound way to grow. Most inspectors grow by being number two and waiting until number one isn’t available. This was one time that number two became number 1.
What do you look forward to seeing done differently as a new normal emerges? Not enough people follow the rules and there is very bad misinformation on what the rules truly are. One message is needed from the state, down through the system to the agents, inspectors, buyers and sellers. 28
ASHI Reporter • FEBRUARY 2021
