INNOVATORS FOR THE PUBLIC
Ashoka Arab World Terms of Reference for Knowledge Management and Operations Internship Background: Ashoka is the global association of the world’s leading social entrepreneurs—men and women with system changing solutions for the world’s most urgent social problems. Social entrepreneurs are individuals with innovative solutions to society’s most pressing social problems. From its Regional Office in Cairo Ashoka Arab World creates a competitive, entrepreneurial, and globally integrated citizen sector and develops the profession of social entrepreneurship. Ashoka currently works with 64 Ashoka Fellows located in Egypt, Jordan, Lebanon, Morocco, Palestine, Kuwait and Saudi Arabia. Position Title: Knowledge management intern (KM) Reports to: Operations Manager Employment: Full-time Office hours: 9 am to 5 pm (unless assigned to stay later fulfilling work requirements) Working days: Sunday through Thursday, with weekends on Friday and Saturday. Work-related obligations sometimes require weekend attendance. Tasks: The knowledge management intern (KM) is responsible for assisting the operations manager in ensuring that all day-to-day the operations for the Ashoka Arab World Program are executed properly, smoothly and in a productive and efficient way. Tasks are:
1. Support Operations Manager and Operations Assistant to develop knowledge management systems for Ashoka’s Arab World operations: a. Build on and update Operations Manual for AAW : Revise all “how tos” and update b. Organize, update and create files of Ashoka’s Arab World history, stakeholders and current activities: database management c. Prepare reports to Ashoka Arab World Executive Team: All AIN reports and Champion pager
42/4002 مشهرة برقم
Registration No. 34/2004
Ashoka Arab World Regional Office 93 Abdel Aziz Al Saud Street – 7th Floor – Apt.1
املكتب االقليمى- أشوكا الوطن العريب 1 شارع عبد العزيز أل سعود – الدور السابع – شقة34
Manial – Cairo – Egypt Tel : (202) 25328586 – 23655336 – 25314775 - 25314779 Fax : (202) 23654404 www.ashoka-arab.org www.ashoka.org
املنيل – القاهرة – مصر
INNOVATORS FOR THE PUBLIC 2. Help Operations Manager to manage carefully and responsibly, Ashoka Arab World recruiting and performance management processes and procedures. a. Build on and manage AAW Volunteer Program. b. Build on and manage AAW Intern Program. c. Create a recruiting tracking system with updated information of current job applicants and their current relationship status with Ashoka. 3. Provide support as requested by Operations Manager and Regional Director a. Support Media and Marketing program b. Support development of AAW Empathy Initiative. 4. Build on, grow and sustain Ashoka Innovation Network initiative. a. Systematize the program b. Coordinate the champion program c. Follow up with all interested candidates for volunteering, interning and championing d. Develop engagement strategies for all AIN members Qualifications: 1. Education B.A. in a relevant field, preferably Social Sciences, Business, Management, Economics, or Political Science 2. Requirements Excellent writing and analytical skills Proficiency in Microsoft Office applications Applicant must have strong initiative, independence, creativity, and sound judgment. They must be service-oriented and flexible, with excellent communication and organizational skills. Applicant must be a team player with a high level of commitment who is able to manage multiple high-priority tasks at once. 3. Language Fluency in written and spoken English. Proficiency in written and spoken Arabic a plus. The Person: Must be creative within her/his scope of work and very resourceful in problem solving Must understand Ashoka’s vision and work. Must demonstrate her/his commitment with social change. Must be a deeply trustworthy person. 42/4002 مشهرة برقم
Registration No. 34/2004
Ashoka Arab World Regional Office 93 Abdel Aziz Al Saud Street – 7th Floor – Apt.1
املكتب االقليمى- أشوكا الوطن العريب 1 شارع عبد العزيز أل سعود – الدور السابع – شقة34
Manial – Cairo – Egypt Tel : (202) 25328586 – 23655336 – 25314775 - 25314779 Fax : (202) 23654404 www.ashoka-arab.org www.ashoka.org
املنيل – القاهرة – مصر
INNOVATORS FOR THE PUBLIC
Must be service-oriented and flexible. Must be detail-oriented and able to manage multiple high-priority tasks at once. Must be a team player with a high level of commitment. Must maintain cooperative working relationships and interact with others in a helpful, courteous and friendly manner. Must demonstrate sensitivity to, and respect for, a diverse population and be able to work with persons of different cultural and ethnic backgrounds across all areas of the world.
To apply Please send your CV to recruiting@ashoka-arab.org with Operations Intern in subject line.
42/4002 مشهرة برقم
Registration No. 34/2004
Ashoka Arab World Regional Office 93 Abdel Aziz Al Saud Street – 7th Floor – Apt.1
املكتب االقليمى- أشوكا الوطن العريب 1 شارع عبد العزيز أل سعود – الدور السابع – شقة34
Manial – Cairo – Egypt Tel : (202) 25328586 – 23655336 – 25314775 - 25314779 Fax : (202) 23654404 www.ashoka-arab.org www.ashoka.org
املنيل – القاهرة – مصر