InBusiness - Summer 2024

And the winner IS...

BALLINA CHAMBER NAMED 2024 CHAMBER OF THE YEAR

S olutions for information overload

JOHN REILLY

ON GREEN ENERGY INITIATIVES AT BORD NA MÓNA AND STRIVING TO MEET CLIMATE ACTION TARGETS

GREENERA TOMORROW

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16 INNOVATION & TECH

Deanna O’Connor speaks to Nik Healy at Convergent about information overload

John Reilly and Brendan Kelly at Bord na Móna talk to InBUSINESS about the role that commercial partnerships, joint ventures and eco energy parks play when it comes to advancing Bord na Móna’s green energy initiatives to meet climate action targets

18 Entrepreneur

Ray Ryan, Founder & CEO of The Noledge Group, talks about following his instinct and embracing technology In Association with Our Local Government InBUSINESS supplement continues to look at the important role played by local authorities in Irish enterprise

IRISH INVESTOR AWARDS

Over 400 people attended the Irish Investor Awards, in association with Mazars (rebranded to Forvis Mazars)

The

You see it. We help you do it.

GRANITE ACQUIRES WONDR

“Our journey reflects not just a shift in business strategy, but a deep commitment to sustainable development.”

John Reilly, Head of Renewable Energy, Bord na Móna

Granite has acquired global digital design agency WONDR. The acquisition will boost Granite’s global reach adding over 30 blue chip clients from across Ireland, the UK and the Middle East. Granite anticipates annual revenues will grow to more than €16 million in 2024. WONDR is the latest successful integration in Granite’s recent string of digital services acquisitions which include Armour, Continuum, Willows Consulting, Connector, MediaOne and New York-based LCM Granite. Dermot O’Shea is joining the company as a new business partner to drive innovation in design and enhance business growth.

Pictured (L-R) are Conor Buckley, CEO of Granite and Dermot O’Shea, Founder and Managing Director of WONDR

American approval

CUTTING COSTS

More than 95% of US multinationals have a positive view of Ireland as an investment location, according to a survey of American Chamber of Commerce Ireland members.

Business BITES

DIGITAL FITNESS CHECK FOR SMES

A new survey from KPMG shows that 76% of consumers are influenced by discounts when shopping. However, 58% are more inclined to shop at retailers focused on quality rather than cost-cutting.

LeanBPI, the Irish digital growth consultancy for SMEs and microenterprises, has launched its Digital Readiness Assessment – a personal digital readiness assessment that will help microenterprises understand their current capabilities and guide them in adopting appropriate digital technologies. This will, says the company, help enhance the competitiveness of Ireland’s microenterprises and open up new revenue streams. LeanBPI is partnering with a number of Local Enterprise O ices (LEOs) on its rollout including those in Tipperary, O aly, Mayo, Longford, Leitrim and Cavan. John O’Shanahan, Managing Director, LeanBPI said: “Many microenterprises are not realising their full potential due to a lack of digital systems. By helping small businesses to make the most of the opportunities presented by technology, we are modernising microenterprises across Ireland and helping them – and our economy – to flourish.”

PICTURE THIS

BEDS SHORTAGE

The shortage of available student beds throughout the academic year is set to intensify, with over 26% growth projected in 20–24year-olds to 2030. Research by JLL shows a current unmet demand of 40,000 beds.

Female Founders

MIND THE GAP

Last year funding into female-founded start-ups surged 120% to reach a record €230m, according to a TechIreland report published to coincide with International Women’s Day.

New research shows that men are contributing more to their pension savings. The survey, by Independent Trustee Company (ITC), found that women’s interrupted career paths is the main reason for the gender pensions gap.

GREEN TECH

A new survey from Auxilion shows that enterprises in Ireland are spending over €1.3m annually on green technology. 91% have already or will invest in AI-driven sustainability solutions within the next two years.

NEW ROLES AT VEI GLOBAL

VEI Global has announced it is growing its team in Ireland with the creation of 20 new engineering jobs. The roles will be funded by a combined investment from the company and Enterprise Ireland, amounting to €2 million. The company, which was set up in 2010, credits recent growth to greater market penetration in the US and Europe. It is providing businesses and organisations in these locations with end-to-end connectivity solutions and the engineering expertise required to enable industry-leading technologies. In doing so, it is also supporting foreign direct investment in Ireland by helping US customers to use Ireland as a gateway to Europe.

Pictured (L-R) are Mark Barry, CEO, Vertigenius, Dr Dara Meldrum, Founder, Vertigenius and Conor O’Sullivan, Investment Director, Atlantic Bridge at the announcement of a €2.1m investment into Vertigenius’ wearable head sensor and software to improve the treatment of vertigo.

Pictured (L-R) are: Conor Killeen and Lloyd O’Rourke, co-CEOs, VEI Global

IBCB HOSTS ‘PROUD TO WORK IN BANKING’ AWARDS

The Irish Banking Culture Board (IBCB) recently hosted the inaugural ‘Proud to Work in Banking’ Awards to celebrate staff whose behaviours align with IBCB values and lead to enhanced customer outcomes. The awards were conducted on a peer nomination basis – meaning colleagues could nominate their fellow team members, both from their immediate business units and across their bank. The event was attended by more than 120 banking staff, including shortlisted nominees, nominators who submitted the nominations and senior leaders across IBCB member banks. Speaking about the event, IBCB Chairman Mr Justice John Hedigan, said: “Building a sector people can feel proud to work in is pivotal to attracting and retaining talent, now and into the future. We are delighted to host the inaugural IBCB Proud to Work in Banking Awards this evening as a way of highlighting just some of the current talent and great behaviours across the sector.”

€7M FUNDING FOR BIOINNOVATE IRELAND

Minister of State for Business, Employment and Retail Emer Higgins has announced €7 million funding over the next six years for University of Galway’s flagship BioInnovate fellowship programme, the only European affiliate of Stanford BioDesign. The announcement coincided with the official launch of the Ian Quinn Centre for Health Technology Innovation on the University campus, named in honour of the late Ian Quinn who was central in establishing Galway as a global medtech hub. The Centre will build on the success of the BioInnovate programme and the wider medtech and digital health community by providing co-working space, mentorship and global connections to emerging startups, as well as being a venue for industry, clinicians and campus-based innovators to come together and accelerate health technologies.

ATHLONE BUSINESS & TECHNOLOGY PARK GOES GREEN

IDA Ireland has partnered with the 100 Million Trees Project with the introduction of a small dense forest in IDA Business & Technology Park, Athlone. As part of the initiative, which aims to plant 100 million native Irish trees across the island of Ireland by the end of this decade, approximately 40 IDA Ireland staff planted 2,500 native Irish trees and shrubs on an unused plot, under guidance from the 100 Million Trees team. Speaking of the initiative, IDA Ireland’s CEO Michael Lohan said: “Sustainability is core to IDA Ireland’s strategic goals and Ireland’s future economic success. By actively engaging in this initiative, we can help drive and deliver on the decarbonisation agenda, just as we partner with our client companies across Ireland to do.”

Pictured are Minister Emer Higgins T.D. and University of Galway President Professor Ciarán Ó hÓgartaigh. Credit - Andrew Downes, Xposure

NORTH AMERICAN BANCARD CHOOSES LIMERICK

CITY FOR R&D CENTRE

US-based fintech solutions provider, North American Bancard LLC, has selected Limerick city as its location for a new R&D Centre. The move will create 54 jobs in the city. This centreof-excellence will be responsible for developing the company’s portfolio of next generation risk management products and services. The company plans to invest in establishing an enterprise risk management solution for payment solution providers and financial institutions which will rely on highly scalable cloud-based architecture, real-time event processing, data lakes, AI based decisioning frameworks and an intuitive case management system. The project is supported by the Irish Government through IDA Ireland. Minister for Enterprise Trade & Employment Peter Burke TD said: “Limerick and indeed the Mid-West Region, has the optimum level of skills and talent for North American Bancard to thrive here and the new roles will provide excellent employment opportunities for our graduates across a number of disciplines.”

NEW ELECTION HUB PLATFORM FOR WATERFORD

A digital mapping system from Esri Ireland is being used by Waterford City and County Council to help bring real-time and accurate electoral information to local citizens. This is the first dedicated resource of its kind to be rolled out by a local authority in Ireland and provides information in both English and Irish. The Election Hub platform is providing 127,000 citizens across Waterford with easy access to information about electoral candidates, existing elected representatives, electoral areas and voting and registration FAQs. Real-time data from the Register of Electors is streamed daily into the hub, while it also enables citizens to explore and download interactive maps of the six electoral areas within the Waterford region where they can enter their Eircode to find their elected representatives.

TAPPING INTO TALENT IN MONAGHAN

Modular construction firm Volumetric Building Companies (VBC) has officially opened its Global Centre of Excellence in Monaghan. The Monaghan facility houses dozens of skilled product designers, engineers and architectural technicians who provide the detailed designs and models essential for VBC’s US & EU-based factories to deliver high quality modular projects across North America, Europe, the UK and the Middle East. “Historically there has been a lot of advanced manufacturing talent concentrated in the Monaghan area,” said VBC CEO Vaughan Buckley. “The companies and educational institutions that have supported the training of key workers in the modular construction sector have built an incredible talent pool for VBC to tap in to.”

Pictured (L-R) are: Jon Hawkins, GIS Project Lead, Waterford City and County Council; Paul Johnston, Acting Director of Services, Waterford City and County Council; and Dermot O’Kane, Head of Sales, Esri Ireland

NIBRT OPENS NEW ADVANCED THERAPIES FACILITY

The National Institute for Bioprocessing Research and Training (NIBRT) has launched a new advanced therapies facility. The new facility will accommodate around 25 new researchers and training staff and will serve new and existing NIBRT clients by providing research solutions to manufacturing challenges and training in the production of these highly innovative and complex medicines. This €21 million project is supported by the Irish Government through IDA Ireland and incorporates 1,800 m2 of new space, along with a new €6.5 million SFI/IDA co-funded research facility called CONCEPT, dedicated to the early-stage development of biologic therapies.

SKIPPIO TO ROLL-OUT FAN EXPERIENCE PLATFORM IN UK

Skippio, an Irish tech start-up which has developed a platform to enhance the fan experience at large-scale venues and events, has secured €540,000 in seed funding. The investment round, led by private investors with the support of Enterprise Ireland High-Potential Start-Up (HPSU) funding, will be used by the company to scale into the UK market.

Skippio was founded in 2022 by Daniel Coen and is headquartered at NovaUCD in Dublin. “Our solution is currently reducing queue times by over 90% compared to the global industry average, ensuring fans spend more time enjoying the event they paid good money to attend with friends and family rather than standing around in queues. By significantly reducing the number of people dropping out of queues, Skippio is delivering a win-win for event goers and operators alike.”

RECOGNITION FOR SODEXO IRELAND

Workplace services provider Sodexo Ireland won the Net Zero Carbon Award at the 2024 Business & Finance ESG Awards and Team of the Year at the 2024 Health & Safety Excellence Awards. The company has stated its commitment to reach net zero by 2040 across scopes 1, 2 and 3, a roadmap that has been validated by Science Based Targets Initiative. In the last financial year, Sodexo has seen a 37% absolute reduction in GHG emissions across Scopes 1, 2 and 3, exceeding its 2025 target of 34%. Sodexo’s all-island health and safety team impressed the judges for the Team of the Year category at the Health & Safety Excellence Awards “with its systematic approach to setting targets, monitoring success and addressing challenges effectively.” The judges praised the award entry for its “clarity and the structured presentation showcasing comprehensive initiatives that enhanced health and safety across various areas and its well documented array of roles, skills and expertise”.

Pictured (L-R) are: Owen Roddy, Health and Safety Lead, Sodexo Ireland; Siobhan Cast, Cleaning Supervisor and Safety Champion, Sodexo Eli Lilly Kinsale; Coleman Yates, Deputy Managing Director, Bretland; Donnchadh Kelly, Health and Safety Advisor, Sodexo Ireland and Alan Sutcliffe, Business Development Manager, Sodexo Ireland

Daniel Coen, CEO and Founder, Skippio. Photo: Paul Sharp, Sharppix

Ag cur ardchaighdeáin d’iompar corparáideach chun cinn trí dhlí na gcuideachtaí a fhorfheidhmiú.

Promoting high standards of corporate behaviour through the enforcement of company law.

Tabhair cuairt ar ár suíomh gréasáin agus lean muid ar na meáinshóisialta le haghaidh eolas maidir leis an méid seo a leanas:

• do chuid dualgas agus oibleagáidí mar stiúrthóir na cuideachta,

• do chuid cearta mar bhall den chuideachta / mar scairshealbhóir,

• conas gearán, léiriú imní nó nochtadh cosanta a chur faoinár mbráid, agus

• deiseanna gairme linn atá ar na bacáin.

Visit our website and follow us on social media for information on:

• your duties and obligations as a company director,

• your rights as a company member / shareholder,

• how to submit a complaint, expression of concern or protected disclosure to us, and

• upcoming career opportunities with us.

CLIA AND ORGO WIN 2024 NOVAUCD COMPETITION

Two emerging start-ups, Clia and Orgo, have been announced as winners of the 2024 NovaUCD Student Enterprise Competition, an intensive 4-week accelerator programme for student entrepreneurs at UCD. Following pitches to a judging panel at the culmination of the competition, Clia, an emerging medtech start-up, was named winner of the €3k Tech Sustainability Prize sponsored by Terra Solar and Orgo, an emerging edtech startup, was named winner of the €3k One to Watch Prize sponsored by NovaUCD.

PAYPAL LAUNCHES

SOLUTION FOR SMALL ENTERPRISES

PayPal has announced the launch of PayPal Complete Payments for small and medium enterprises in Ireland. The solution enables enterprises in Ireland to accept a range of payments including PayPal, Apple Pay, Google Pay, credit and debit cards and alternative payment methods from around the world.

Foundedd by physiotherapists Rory Lambe and Ben O’Grady, Clia is developing software-as-a-service which plugs into existing cardiac rehabilitation services to improve support and treatment for people at risk of cardiac disease. Using wearable health data Clia aims to track and provide insights in heart health, offering links to structured exercise services and give check-ups with cardiac specialist physiotherapists.

Orgo, a mobile e-learning platform focused on organic chemistry to enable students across the academic spectrum to become comfortable with the subject, was founded by Zackary Musumeci. The mobile app will help students with bite-size lessons and revision questions to ensure success throughout their college careers.

“We’re bringing our latest innovation to Ireland with PayPal Complete Payments, that enables small and medium-sized enterprises to offer their customers the same level of service and user experience as large enterprises,” said Jonas Breding, General Manager, Northern Europe, PayPal. “With PayPal Complete Payments, businesses are seeing on average 4.2% lift in credit and debit card acceptance for neighbouring markets like the UK. This demonstrates we are delivering greater value for our customers by boosting customer conversions and helping drive revenue.”

INTERESTED IN EXPANDING INTO JAPANESE AND KOREAN MARKETS?

EEN at Dublin Chamber of Commerce and Chambers Ireland are organising an event to learn about the main opportunities that South Korea and Japan markets offer to Irish companies. On this day, a programme subsidised and cofinanced by the EU will be presented to support the country’s SMEs. The main objectives are:

» Identify business opportunities

» Expand your network of contacts

» Deepen your knowledge of the Japanese and Korean markets

» Explore investments and expansions

» Learn from the experiences of other companies

Digital Solutions Korea 2024

» Seoul, Republic of Korea, 2 – 6 December 2024

» More information: Digital Solutions Korea 2024 | EU Business Hub.

» Deadline for application: 9 August

EU Business Hub @Semicon Japan 2024

» Tokyo, Japan, 9 – 13 December 2024

» More information: EU Business Hub @Semicon Japan 2024 | EU Business Hub

» Deadline for application: 16 August

For Digital Solutions Korea 2024, we are looking at these profiles: European SMEs and start-ups involved in the digital solutions sector, such as Cloud Solutions, Artificial Intelligence (AI), Internet of Things (IoT), NextGen Computing, Semiconductors, Cybersecurity, Extended Reality (XR), Robotics, Software, Media & Telecommunication Infrastructure, Blockchain, Digital Health, Digital Marketing and Advertising, Fintech.

For EU Business Hub @Semicon Japan 2024, we are looking at these profiles:

» European SMEs and start-ups involved in the semiconductor sector, including components (e.g. connectors, pumps, cables, sensors, etc.), manufacturing equipment, inspection equipment, metal processing, cutting and plating, surface treatment.

» European SMEs and startups delivering innovative semiconductor-related technologies, processes and applications including, but not restricted to quantum computing, power electronics, smart mobility and more!

For more information: james.kiernan@ chambers.ie or call: 0876718468

Promoting human-centric AI

The AI Act was adopted at the Transport, Telecommunications and Energy Council (Telecoms Council) attended by Minister of State, Ossian Smyth on 21 May 2024.

The EU regulation aims to protect people’s health, safety and fundamental rights, while simultaneously promoting the adoption of trustworthy, human-centric AI. A key objective is to ensure that the EU remains competitive for AI investment and innovation, yet some fear that it will make Europe less competitive against other, unregulated players. However, tech businesses based outside Europe will have to comply with the AI Act in order to make their products available on the European market.

THE HOT TOPIC

THE AI ACT

“The EU AI Act is a highly significant regulation which strikes an important balance between boosting innovation and supporting the adoption of artificial intelligence technologies, while also ensuring that this takes place in an ethical and responsible way. As the first such regulation in the world, it will likely set the standard for AI regulation in other jurisdictions. An ambitious timeline has been agreed in relation to the obligations set out under this Act and a public consultation is being launched today to ensure all voices are heard. I would urge all interested parties to

Minister for Enterprise, Trade and Employment, Peter Burke, welcoming the adoption of EU Artificial Intelligence (AI) Act, on 21 May 2024. The Department of Enterprise, Trade and Employment is leading the national implementation of the AI Act and is now seeking submissions from interested parties to guide it in this work

A Demanding Timetable for Implementation

The Act requires Member States to provide for the supervision and enforcement of the Act at national level and sets a demanding timetable for national implementation, with prohibitions to come into effect before the end of the year and enforcement measures and penalties within one year. Within two years, at least one operational Regulatory Sandbox must be established to support innovation in each Member State and all competent authorities must be fully operational.

Minister Peter Burke

NEW APPOINTMENTS IN THE BUSINESS COMMUNITY

NEW TITLE:

Chief Marketing Officer

EMPLOYER:

The Noledge Group

PREVIOUS ROLE:

Group Marketing Director, The Noledge Group

Irish cloud ERP solution specialist, The Noledge Group, has appointed Sinéad Galligani as Chief Marketing Officer. In this new role, Sinéad will be instrumental in driving business growth for the group, which incorporates its Envisage and OSSM brands, by spearheading the overall marketing strategy and creating and executing innovative marketing strategies to enhance brand visibility and drive customer engagement.

STAFF LEAVING ROLES WITHIN FIRST YEAR

NEW TITLE: Director

EMPLOYER: Turner & Townsend

PREVIOUS ROLE: Director, Government & Infrastructure Advisory, EY

To strengthen its infrastructure capabilities in Ireland, Turner & Townsend has appointed Dr Kaine Lynch as Director to work across projects in the utilities, energy and transportation sectors.

Dr Lynch, a Fellow of the Institution of Civil Engineers (ICE) and the Chartered Institution of Highways & Transportation (CIHT), brings over a decade of experience in major infrastructure programmes and commercial management.

EMPLOYER: Excel Recruitment

PREVIOUS ROLE: Principal Consultant, Brightwater

Luca Zelli has been appointed Senior Principal Consultant of the Finance Recruitment Division at Excel Recruitment. He brings seven years of focused experience in finance placements within corporate and multinational environments. Having started his professional journey with Excel Recruitment, Luca has since cultivated a global presence, facilitating successful placements of senior talents in prominent financial hubs like Ireland, London, Singapore and New York.

Research from Hays Ireland has shown that 70% of employers have experienced staff leaving within the first year due to being a poor match for the company. 44% were leaving because the job didn’t match the description outlined during the application process. Meanwhile, 37% left, or came close to leaving a role, due to a poorly managed onboarding process. Lack of training and expectations for the role not aligning with management were also cited as reasons for leaving.

NEW TITLE: HR Director

EMPLOYER: Complete Laboratory Solutions

PREVIOUS ROLE: VP Human Resources, Atlantic Therapeutics

Elaine O’Neill has been appointed to the position of HR Director at Complete Laboratory Solutions (CLS). She brings over 20 years of experience as a HR professional, with previous roles concentrated in the MedTech sector. She will play a pivotal role in advancing talent management at CLS across employee engagement, leading a culture enhancement and communications strategy to support the brand’s wider business successes.

SINÉAD GALLIGANI

DR KAINE LYNCH

LUCA ZELLI

NEW TITLE: Senior Principal Consultant, Finance Recruitment Division

ELAINE O’NEILL

NEWS, VIEWS AND PROFILES ON THE LATEST START-UPS IN IRELAND

76%

The percentage of female start-up workers who reported having experienced discrimination in the workplace, according to the Sifted Women in Tech Survey 2024.

HOW IT ALL STARTED

Matt Conlon CEO/CO-FOUNDER, CYTIDEL

Company name

Cytidel (Cyber Threat Intelligence Delivered)

Location

ATU iHub Mayo and Ballsbridge, Dublin

Product or service

Cyber security intelligence platform

Sta numbers

8 full-time

How have you funded the business to date?

After bootstrapping the business in 2022, we were selected for the NDRC accelerator programme which provided an initial capital injection. Our first fundraise raised €1.35m in a round led by Elkstone Ventures and Enterprise Ireland last November.

What’s the best advice you’ve been given?

We all have the same number of hours in a week – it’s how we choose to spend them that makes the di erence. Ruthless

CASH INJECTION BOOST AT NORY

Irish restaurant management software firm Nory has raised $16 million in a Series A funding round. Led by Accel and backed by existing investors Cavalry, Playfair, Samaipata and Triplepoint, this brings the total sum raised by Nory to $25 million. The latest cash injection will be used to accelerate product development and international expansion. Founder, Dubliner Conor Sheridan, says the hospitality industry is seeing “challenges and complexities like never before”. Nory’s platform, which analyses data in real time to assist managers run cafes and restaurants more e iciently, “can give them real control over their business, their profitability and their destiny,” says Sheridan.

prioritisation of your time will ensure you’re always focused on what’s driving the business forward.

What’s the most important lesson you have learned?

The early stages of a start-up is a series of experiments on the journey to Product Market Fit. The product you end up with may not always be the one you started with and that’s ok.

Biggest make or break moment?

Convincing my co-founder to join me on the start-up journey.

Is there anything you would change in hindsight?

I can safely say I’ve enjoyed every single moment and wouldn’t change any of it. We’ve built an incredible team of people who are passionate about what we’re building. Every experience is a learning experience.

CALLING ALL FINTECH START-UPS

Interesting news for start-ups in the fintech and regtech space – the Central Bank has confirmed it will establish an Innovation Sandbox Programme, with the first to commence in Q4 of this year. It will take a thematic approach, with themes and a call for potential participants to issue in the coming months. The programme will be open to applications from anyone developing innovations for the financial system and will have a transparent application process. The Central Bank’s Innovation Hub engaged with 66 firms last year, a 20% increase on 2022, with an increased engagement from small early start-up innovators demonstrating high demand.

Back row, L-R: Lorraine Curham, NDRC Accelerator, Dogpatch Labs; ISE student, Jack Casey; Professor Stephen Kinsella, ISE Co-Director; ISE student, JJ

Jane Dillon, Director, Founders, Dogpatch Labs; ISE student, Mia Borko; Professor Chris Exton, Chair of Software Architecture & Software Development, ISE. Photograph: Alan Place

Dogpatch Labs teams up with UL

Start-up hub Dogpatch Labs has partnered with University of Limerick (UL) to o er students of the Ul Immersive Software Engineering programme real world work experience. The programme is widely recognised as one of Europe’s premier software engineering courses, with emphasis on practical experience. With over 50 industry partners, the newly established partnership with Dogpatch Labs o ers students unique access to the world of entrepreneurship and innovation. Professor Stephen Kinsella, ISE CoDirector and Head of the Department of Economics at the Kemmy Business School in UL, explained: “Immersive Software Engineering is about creating Europe’s best software engineers. Some of them will work in the best companies. Some of them will create the best companies and that is what our partnership with Dogpatch Labs will help to build.”

Accelerating AI at NovaUCD

Eleven start-ups are participating in a new six-month AI Ecosystem Accelerator programme based in NovaUCD, in partnership with CeADAR, Ireland’s National Centre for Applied AI and funded through the European Digital Innovation Hubs (EDIH) framework. The participating start-ups, selected for their potentially disruptive AI solutions are ALPACA, Customs Window, Durotimi AI, Frontier AI, GoMappED, KnowCarbon, La Casa Care, SonnyLabs.ai, Tashka Technology Solutions, VoxMed.AI and wrksense. At the launch, Dara Calleary TD, Minister of State for Trade Promotion, Digital and Company Regulation, said: “I am pleased to see that in keeping with ‘AI - Here For Good’, the Government’s national AI strategy, the participating start-ups are focused on using AI to benefit citizens and the way we live and work.”

Elvis Seporaitis of Volta Robotics received The Best Business Opportunity Award at the end of Enterprise Ireland’s New Frontiers Programme in Munster Technological University, from a cohort of 15 Cork start-ups (pictured here with Paula McGovern of Wizard; Grace Candles, who received the award for Best Pitch; Paul Healy, General Manager of the Rubicon Centre; and Michael Loftus, VP of External A airs, MTU). Volta Robotics provides technology to extract battery cells from EV batteries, repackaging them into residential or utility energy storage, giving them a second life. With a predicted 500 million EVs on the road by 2030 and an average eight-year lifespan for the batteries, giving them a second life will be a valuable boost to reducing their environmental footprint. On receiving his award, Seporaitis said: “New Frontiers provided me with new skills and networks to accelerate my startup business, in a dynamic entrepreneurial environment. I look forward to growing my business using the networks and support available, in the years ahead.”

Olajitan. Front row, L-R: ISE student, Dylan Teehan;

Pictured (L-R): Liana-Anca Tomescu, SonnyLabs.ai; Minister Dara Calleary; Doyin Bademosi, Durotimi AI; and Joe Fernandez, ALPACA. Photograph: Paul Sharp/ Sharppix

CONTENT

BDeanna O’Connor speaks to NIK HEALY, Solutions Director at Convergent, about solving document and business information overload

efore you read on, think about your personal document and data storage. You have messages coming to you via email, texts, WhatsApp, DMs on Twitter, Instagram and LinkedIn. You might store various documents and images in email, on your hard drive, Dropbox, Google Docs, Google Photos, Microso OneDrive, iCloud and perhaps some actual paper in drawers in the kitchen or a ling cabinet in the home o ce. You scribble some notes in a notebook, but others on a notes app on your phone. All your work appointments are in your online calendar, but that dentist appointment next month – that’s on the family schedule stuck on the fridge door. You’re just one person and it’s already hard to keep track of the amount of information and documentation you’re producing and storing. Now, extrapolate that out to a large organisation with hundreds or thousands of people and it quickly becomes overwhelming and highly ine cient.

“When it comes to businesses, small and large, it’s a massive problem,” says Nik Healy, Solutions Director at Convergent, a document and information management consultancy with a mission to help businesses dissolve the boundaries of information ow and bring an end to content chaos.

He recounts a tale of one large organisation which was using over 900 di erent applications. “ at’s the extreme, but it’s something we always see, the proliferation of information and duplication of information across multiple systems, that causes chaos.”

SYSTEMS OVERLOAD

According to recent research conducted by Convergent, 63% of Irish businesses report using up to 10 di erent systems and applications to store information, while 23.7% of respondents operate more than 10 systems across their businesses. is disconnected scattergun approach to information storage and usage prohibits information from owing and results in ine ciencies and manual processes. It also restricts reporting and business intelligence opportunities.

“It’s very di cult for anybody to nd the correct information

“There’s a belief out there that there has to be a better way of doing things and it’s being driven by the proliferation of information nowadays – the amount of information being generated is growing exponentially.”

and the right versions of documents and more importantly, to be able to understand the context of information,” Healy says.

Harking back to the days of paper-based filing, he points out that everything was at least organised by one system, in one place. “At least there was structure. But nowadays, I give the analogy that it’s like having filing cabinets, but all the labels and classifications have been removed.”

CLEARING THE CHAOS

Data analytics and AI offer such incredible possibilities, if you can leverage what you have. But you can only leverage what you can find.

“In order for companies to take that seriously, they’ve got to first tackle the issue of their information sprawl and information chaos through their organisation because AI is not going to sort that out. It needs structure, it needs data. It needs to understand how information is stored in order to get the context of what it is and give users a meaningful interpretation.”

While we are still early days in the deployment of AI,

having structures in place that are necessary to support it will be key.

“There’s a belief out there that there has to be a better way of doing things and it’s being driven by the proliferation of information nowadays –the amount of information being generated is growing exponentially. On top of that, there’s the administrative burdens that organisations have to deal with around compliance,” he says. “They are spending on administration of their information, rather than being able to use that information to be more creative and productive.”

The root cause of problems for a lot of companies stems from what Healy calls “functional decision making” – acquiring software and systems for particular functions of the business, for example HR, leading to siloed information, with different systems in different departments.

“Another example is health and safety in the construction and engineering industry,” he notes. “It has ballooned to the point where it is unmanageable. They might have the information in a nice, user friendly app, but the data isn’t going anywhere, it’s just sitting in the cloud. It’s not actionable. It doesn’t communicate with anything else in the organisation – it’s a completely siloed set of information that nobody can access.”

FROM THE GROUND UP

As Convergent has evolved its information management consultancy business, Healy has worked with client organisations of all sizes, from enterprises to start-ups and SMEs. He says working with the smaller businesses is most rewarding, when he can reach them at the right time: “It’s a great opportunity to influence these organisations and get them set up for future growth,” he says.

While it can be a gargantuan task to make a difference in large, departmentalised organisations – “it’s like turning the Titanic,” he jokes – he relishes the opportunity to work with younger companies. “When they are in an expansion phase, they are really keen to build in efficiencies into the organisation, so it’s a really sweet spot to deal with those kinds of organisations.

“They know they have to get their house in order if they want to continue to grow because it’s a competitive market out there and every percentage point makes a difference to survival or not.”

That being said, he maintains that there is hope at enterprise level (“it just takes three times longer to do it”). Managing change is the key to success in any setting, he says. “The business process owners have to be involved and champion this. When you get that interaction and that engagement, you’re off to a head start.”

For anyone thinking of making positive changes to organise their content chaos, he advises, “Think big, start small.” And failing that... call in the experts.

Feel the

and do it anyway.

RAY RYAN, Founder & CEO of The Noledge Group, talks to InBUSINESS about following his instinct and embracing technology

Back in the 1970’s, Ray Ryan’s career began at Dublin’s Dandelion Market where he sold pots and pans, microwave ovens and electric blankets. That was a time when appliances like microwaves were seen as the cutting edge of technology. Fast forward a few decades and Ray is the Founder and CEO of software development and implementation company, The Noledge Group. The company operates two brands – OSSM, an enterprise resource management software company and Envisage, a financial software company. Solutions from The Noledge Group enable businesses to streamline and simplify their operations around sales performance and management accounts. From his days on a market stall to today, Ray has enjoyed a diverse career, underpinned all the while by technology.

Business at The Noledge Group is, says Ray, good. It’s very much a tech-based company, specialising in the sales and deployment of Oracle NetSuite, Sage Intacct, Sage 200 and Connections. Clients are varied and come from a range of industries. “It doesn’t matter if they’re a manufacturer, a construction firm, digital or financial – our solutions address full business requirements including automation, improving business processes, reporting and enabling them to engage better with clients. We’re extremely busy and as a tech company, I believe we’re in a particularly good space. Technology is becoming more of a driving force every day, so we’re well placed.”

A DIGITAL FUTURE

Technology has always fascinated Ray – its possibilities, its ability to adapt and the way it can fundamentally transform how a company operates. His first job was at an electrical appliance company, where he quickly became known as the go-to-guy for questions on appliance parts. “I learned early on that if I memorised the parts on each domestic appliance, it would make my job a lot easier. I’d know exactly which unit belonged to which device.” His next role was at a toy company where he got his first taster of digital technology. With responsibility for stock control, Ray was put in charge of a toy brand called Milton Bradley. “It was one of the first

“It doesn’t matter if they’re a manufacturer, a construction firm, digital or financial – our solutions address full business requirements.”

brands with electronic-type toys and so straight away, I was interested. That job led me to a role in Omnitech, who distributed Atari Games in Ireland. Gaming software felt like the next logical step from electronic toys and I learned a lot.” The toy company had a large IBM computer, around which three women sat all day, keying in hand dockets. “It sounds crazy now that that’s all they were using it for, but it was still more efficient than the company down the road still writing invoices on a typewriter.” Using smarter tools to work more efficiently has been a key driver in Ray’s career, which took another step forward when he joined Memory PLC. That’s where he was introduced to computers for business software. In his time there, one of the company’s products was sold to a UK firm called Sage. “I was used to green screen software but with Sage, I experienced colour software for the first time. I immediately thought to myself, this is my future. That was when I set up my first business, which was selling Sage products.”

Dick O’Neill, Ray’s father-in-law, was a founding member of the Smurfit Group. “He was an astute businessman and I said to him, I’m going out on my own. His advice to me was, there are two things that you have to

have in business – cashflow and enthusiasm. You can manage cashflow but if you lose enthusiasm, you’re dead. He said it’s easy to be successful in business, just do what you say you’re going to do. I’ve followed those two principles throughout my career.”

Sometimes momentum is needed to encourage change. The change from punt to Euro and the move from DOS to Windows forced people to move with the times and embrace technology. “I could see that technology was evolving and that it would have a dramatic impact on how we lived our lives. Those changes fuelled our success and they continue today; Covid proved the doubters wrong who said cloud technology wouldn’t allow people to work remotely. Getting involved with Sage was a huge step in my career as was finding the right moment to say, now’s my time to set up on my own. I think when you’re young, sometimes you talk about the things you want to do, but you need to stop talking and just do it.”

LEFT BEHIND

We’re in the midst of an AI revolution and if the experts are right, the world as we know it will be transformed over the next decade. If businesses don’t start to review the types of systems they’re working with now, they may be left behind. “I’m very aware that’s a line of thinking that I’ve used all my life with customers. Huge changes were expected when we moved from Windows 7 or 8 to 10, but they didn’t really materialise. I think this time around, we’re in a different reality. The companies deploying ERP with built-in AI capabilities are going to have a distinct advantage over those who aren’t. If your competitor is more cost effective, more efficient in business processes and more profitable as a result, then you’re at a disadvantage.” This new AI world we’re about to find ourselves in can be a daunting prospect. “There’s a lot of fear, uncertainty and doubt out there. People are being bombarded with statistics about AI and what impact it will have on their business. We need to keep the conversation going and provide people with practical, unbiased information from a tech perspective.”

Over the years, Ray has seen the evolution of an entire generation of tech entrepreneurs. He’s witnessed them transform from starryeyed dreamers chasing fleeting ideas into a new breed of visionaries who prioritise building resilient and thriving businesses. “Ireland is truly a country filled with business pioneers. As a nation, we’ve got this ability to punch way above our weight. That’s something I’ve seen all my career.” The Noledge Group employs over

WISE WORDS

A lot of people think technology is a static thing, but it’s not. It’s ever-moving, everchanging and improving. The more you invest in it, the bigger your return.

What am I proud of? My people, full stop. I’m so proud of my team and their achievements. Some have been with me almost 25 years. There’s a vast wealth of business experience in our group and an understanding of technology and what it can do for you.

For the start-up guy who’s gone and done it, my biggest piece of advice is don’t be afraid. Feel the fear and go for it. And most importantly, do as you say you’re going to do.

“Ireland is truly a country filled with business pioneers. As a nation, we’ve got this ability to punch way above our weight.”

40 people and supports more than 350 business customers in Ireland and the UK. It has offices in Belfast and Dublin and is about to appoint its first UK MD. “Within the next 10 months, we’ll open our first office in the UK. Our software is ideal for businesses that are planning to grow; we’re now putting solutions in countries as far away as Bulgaria. Our clients are growing in these marketplaces.” Plans are also in place to launch a new company later this year. “We have developed a software specifically for retail – it automates and makes business easier for retailers in the convenience store sector. At the moment, we’re in over 600 stores with it in Ireland and the UK. Our aim is to be in 10,000 stores within three years and I believe we can make that happen.”

COMPANY: INIT

SECTOR: IT solutions for public transport

LOCATION: Maynooth

ANNOUNCEMENT:

INIT is increasing its capacity in Maynooth and looking to take on 60 Java and .Net cloud software engineers to continue its rapid growth. INIT opened its first Irish o ice in 2018, its first outside Germany.

COMPANY: Sonatus SECTOR: Automotive Software LOCATION: Dublin

ANNOUNCEMENT:

Sonatus has opened an R&D and engineering centre to expand its engineering and business capabilities. The company is deploying seasoned talent to expand its footprint and enable closer collaboration across Europe.

COMPANY: Jacobs

SECTOR: Engineering

LOCATION: Dublin, Cork & Belfast

ANNOUNCEMENT:

At the opening of its new o ice in Sandyford, Jacobs announced the creation of 100 jobs over the next two years in engineering, project management, construction management, commissioning and qualification.

OpportunityIRELAND

InBusiness highlights some of the companies that are expanding operations and generating new employment opportunities across the country.

COMPANY: IBM Ireland SECTOR: Tech LOCATION: Dublin, Cork & Waterford

ANNOUNCEMENT:

IBM Ireland has announced a new investment that will create up to 800 high-tech jobs across Ireland, helping build advanced software underpinned by the latest AI technologies to advance security, automation and hybrid cloud.

Pandemic fuels wave of ‘technostress’

“Technostress” is a term coined by US psychotherapist Craig Broad in 1984. Today, French academics Agata Mirowska and Tuba Bakici believe that remote workers are su ering from “techno isolation” which is driving a new wave of “technostress” among those who spend most of their working hours alone. Techno isolation a ects those working away from the social environment of the o ice and is closely linked to today’s dependence on ICT for work-related communication.

COMPANY: ServiceNow

SECTOR: Digital Workflow

LOCATION: Dublin

ANNOUNCEMENT:

ServiceNow has relocated its Irish HQ to Dawson Street, Dublin 2. The move comes after the company announced it’s to create a further 400 new roles, e ectively doubling its workforce in Ireland in the coming years.

COMPANY: Vertigenius

SECTOR: MedTech

LOCATION: Dublin

ANNOUNCEMENT:

Vertigenius, a MedTech company specialising in the treatment of vertigo, is creating 10 new jobs and expanding into the UK and US, thanks to a seed round investment that raised €2.1 million.

“Techno isolation makes it harder to have spontaneous interactions with colleagues. The pandemic led to many organisations shifting to telework at an unprecedented speed and scale. This drastic shift has been described as the most extreme organisational design change in our lifetime.” Professor Agata Mirowska, Neoma Business School

“The expertise that we have in-house sets us apart; we know the best hotels, the best lodges, we’re up to date with what’s happening on the ground.”

Travel

WELL

BRENDAN BREEN, Managing Director at OROKO Travel, talks to InBUSINESS about providing Irish customers with top level, tailor-made luxury holidays

WHEN WAS OROKO SET UP?

Bob Haugh, Clive Kilmurray and I started the business in January 2017. We had been having conversations for years about the fact that there was no Irish travel business whose brand said luxury. At the time, nobody in Ireland was filling the gap in the luxury experiential sector or providing that tailor-made service to customers. Ultimately, I think that people want to tailor make their own holidays with really interesting experiences included – that wasn’t available in Ireland. We could also see that Irish customers were drifting to UK brands in that sector. All of those elements combined led us to set up a travel brand that would cater to the luxury side of the industry, focused on tailor-made luxury holidays.

WAS THE BUSINESS SUCCESSFUL FROM THE OFF?

We were lucky enough to get early success. We focused on building the brand and on building a small but very capable team. I think the key to our success was harnessing and capitalising on our own personal networks to gain traction and build a brand with great assets like an excellent website, effective marketing etc. Very quickly, we found that people really bought into what we were offering. From the start, we realised the importance of providing a strong service level and understanding the customer from beginning to end, where they like to stay, the type of experience they want on their holidays and tailor making that holiday to their specific requirements. We take care of everything –flights, transfers, accommodation, experiences, dining – and delivering that really precisely. Like any new business, you’ve got to focus on getting the customer in the door very quickly so that was the big focus.

AND THEN COVID STRUCK

clients, which now feature on our website. It also gave us the time to do lots of other things, such as joining the IATA (International Air Transport Association), which gave us the right to issue tickets 24/7. We had also created a coffee table book and built our app, which customers love.

HOW IS BUSINESS TODAY?

Business is really good. At the end of 2021, we found ourselves in a position where we had to relaunch our brand – that was the first time that consumers felt confident again to book holidays. From January 2022 to today, we’ve been extremely busy. In 2022, people were booking trips in Europe and there was very much a late booking pattern which was challenging for us. Since 2023, our customers are much more comfortable travelling further afield and they’re not afraid to commit to big bucket list trips early on. The earlier you book those trips, the better we’re able to access everything that will make that experience the best it could possibly be.

WHAT DO YOU THINK SETS YOU APART FROM OTHER LUXURY TRAVEL AGENTS?

We hold ourselves to a global standard. The best tailor-made luxury companies in the world are based in the US and the UK and from the start, we set out our stall to match and exceed what they bring in terms of service and value for the client. We don’t really see anybody else in Ireland delivering the same luxury tailor-made holiday product. The expertise that we have in-house also sets us apart; we know the best hotels, the best lodges, we’re up to date with what’s happening on the ground. Our team travel all the time!

WHAT’S NEXT FOR THE BUSINESS IN 2024 AND BEYOND?

The timing of the pandemic was unfortunate! We were really happy with how 2020 had started off, with phenomenal sales in January and February. Then, Covid happened. I remember a team of three of us working 28 days straight helping our customers who were in every corner of the world. We had customers in Antarctica, Brazil, Mexico and all over Africa. We were focused on repatriating everyone, making sure everyone was looked after while ensuring our forward booked customers were also taken care of, rearranging their trips or in some cases, cancelling them. It was an extraordinary and very busy time but the pandemic also gave us an opportunity to enhance our product offering and create really nice sample itineraries for our

We’re always trying to expand our expertise and then bring that back to our client base. Earlier this year, we launched our safari program and released a dedicated brochure focused on each of the safari destinations in Africa that we have indepth knowledge on. Currently, we’re launching our ski program. Our advanced ski bookings for 2025 are really high, which is great. Our next big push will be into Latin America so in September, we’ll be launching our Latin America brochure, with dedicated events to follow. We’re very lucky in our team; Mary lived in Argentina for six years and other members of our team lived in other places for a time so we have that unbeatable first-hand experience when it comes to creating the best tailored itineraries.

Go to www.orokotravel.ie or call 01 2600 240 for more

“The company is now rapidly advancing its renewable energy and climate solutions initiatives, supporting Ireland’s renewable energy needs and contributing to Bord na Móna’s 90-year strongest financial performance on record last year.”

INNOVATING for a TOMORROW GREENER S

John Reilly and Brendan Kelly at

Bord na Móna talk to InBUSINESS about the role that commercial partnerships, joint ventures and eco energy parks play when it comes to advancing Bord na Móna’s green energy initiatives to meet climate action targets

ix years ago, Bord na Móna began its ambitious Brown to Green transformation, moving from a traditional peat business to a leader in climate solutions and renewable energy in Ireland. is journey reached its conclusion last year with the closure of the company’s last peat briquette factory at Derrinlough and the cessation of peat supply to its Edenderry Power plant in December, now running on 100% sustainable biomass.

e company is now rapidly advancing its renewable energy and climate solutions initiatives, supporting Ireland’s renewable energy needs and contributing to Bord na Móna’s 90-year strongest nancial performance on record last year. To sustain this momentum and continue expanding its renewable energy and climate solutions portfolio, strategic business partnerships and joint ventures play a key role in Bord na Móna’s current and future plans.

COMMERCIAL PARTNERSHIPS IN ACTION

Bord na Móna recognises the pivotal role of partnerships in securing Ireland’s green energy supply. ese partnerships go beyond resource pooling; they leverage joint expertise to amplify the impact on green energy outputs and expedite the national renewable energy pipeline.

“Partnerships enable Bord na Móna to harness joint expertise and resources for a greater impact on our green energy outputs,” noted Brendan Kelly, Commercial Manager at Bord na Móna. “ e collaboration with industry partners is crucial in accelerating our national green energy pipeline and ensuring we meet our renewable energy targets by the turn of the decade.”

Bord na Móna’s joint ventures and commercial partnerships play a pivotal role in delivering ambitious growth plans and seizing opportunities for projects of signi cant scale and impact, feeding into the company’s 5GW renewable energy infrastructure portfolio. Recent milestone collaborations include:

» Completion of the rst two phases of the Oweninny Wind Farm in a 50:50, €320 million joint partnership with ESB, delivering 192MW of renewable energy, making it the largest wind farm in Ireland today

» e launch of a 50:50 joint venture with SSE Renewables to deliver up to 800MW of new renewable wind energy generation for Ireland

» A partnership with Gas Networks Ireland to develop gas infrastructure at the Bord na Móna Edenderry Power Plant in Co O aly, resulting in an immediate 40% reduction in CO2 emissions and a shi toward renewable gases like green hydrogen and biomethane.

“Our Edenderry Energy Complex, in particular, plays an important role in supplying 250MW of rm electricity to the national energy grid during periods of high demand,” explained Kelly. “ is development will ensure the entire site will be futureproofed for a zero-carbon energy system.”

“Bord na Móna’s transition from a traditional peat business to a leader in climate solutions and renewable energy underscores its dedication to securing Ireland’s green energy future,” said John Reilly, Head of Renewable Energy at Bord na Móna. “Our journey re ects not just a shi in business strategy, but a deep commitment to sustainable development. By embracing innovation and forging strategic partnerships, we are charting a course towards a future where clean, renewable energy powers Ireland’s growth, while safeguarding our planet for future generations.”

ECO ENERGY PARK

Strategically situated, with direct access to Ireland’s primary motorway, electricity grid, natural gas and high-speed bre networks, Bord na Móna’s Eco Energy Park o ering presents a unique opportunity to co-locate various large scale low carbon energy generation assets alongside industrial-scale, high-demand energy users. ere are substantial bene ts from having multisectoral industrial users co-locate on the same site in terms of cost, but also in terms of energy e ciency. For instance, waste heat from

data centres can be repurposed to power manufacturing processes in nearby facilities within the Eco Energy Park.

Bord na Móna is directing signi cant investment into its inaugural Eco Energy Park, with a focus on wind and solar power, future energy storage capabilities, exible gas generation and innovative electricity grid connections in the Midlands. is investment and continued development of new green energy supply and storage options will play a key role in bolstering the critical infrastructure required to meet Ireland’s renewable targets and ensure a reliable electricity supply.

“Our Eco Energy Park concept is a new and innovative way to help Ireland build a more sustainable, low-carbon economy,” said John Reilly, Head of Renewable Energy at Bord na Móna. “By promoting innovation, collaboration and sustainability within this park and others as we expand the o ering further in the years ahead, we hope to create a future where economic growth and environmental preservation go hand in hand.”

Bord na Móna recently announced Amazon Web Services (AWS) as the rst business to join its rst Eco Energy Park in the Midlands, subject to regulatory and planning approvals. is collaboration aims to develop data centres powered by renewable energy sources, aligning with the Government’s Principles for Sustainable Data Centre Development in Ireland. As part of this collaboration, AWS has also signed a Corporate Power Purchase Agreement (CPPA) with one of Bord na Móna’s wind farms, which will contribute to their overall annual renewable electricity usage in Ireland.

is strategic collaboration between Bord na Móna and AWS has the potential to deliver wider bene ts for the Midlands that will positively impact employment, the environment, infrastructure and local businesses. e rst eco energy park will enter the planning system in the near future and subject to various consents, is anticipated to create hundreds of jobs during the construction phase with a signi cant Community Bene t Fund to be established, providing support to local projects and groups.

“Bord na Móna’s Eco Energy Park, in collaboration with leading businesses across a range of industries, will play a pivotal role in decarbonising Ireland’s industrial sector,” said John Reilly. “ is energy park o ering is well positioned to help achieve the Government’s ambitious 35% emissions reduction target for the sector by 2030, as outlined in the Climate Action Plan.”

“Our Edenderry Energy Complex plays an important role in supplying 250MW of electricity to the national grid during periods of high demand.”

Brendan Kelly, Commercial Manager, Bord na Móna

e sustainability bene ts of the Eco Energy Park will enable large energy consuming businesses as well as the country as a whole, to reduce their carbon emissions, while also supporting the State’s energy resilience and security. e integration of additional high voltage networks as part of the Parks’ development ensures system-wide bene ts as well as localised bene ts for the Midlands.

LOOKING AHEAD

Having completed its own Brown to Green transition, Bord na Móna is committed to assisting other businesses on their sustainability journeys and looks forward to welcoming leading organisations from a range of sectors such as manufacturing, pharmaceuticals and ICT to join its Eco Energy Park in the coming years.

Moving forward, Bord na Móna will continue to work with stakeholders, industry and communities to deliver decarbonised solutions for the Irish economy and that are in line with Government policy. is type of commitment to work with partners and the communities will facilitate the acceleration of Bord na Móna’s 5GW renewable energy pipeline, contributing to Ireland’s 2030 and 2050 climate action goals.

Brendan Kelly, Commercial Manager, Bord na Móna

“Bord na Móna’s Eco Energy Park, in collaboration with leading businesses across a range of industries, will play a pivotal role in decarbonising Ireland’s industrial sector.”

John Reilly, Head of Renewable Energy, Bord na Móna

John Reilly, Head of Renewable Energy, Bord na Móna

MENTOR : CLAIRE TOLAN

Claire Tolan, Managing Director – Ireland, Irish Distillers Pernod Ricard, reflects on how learnings from her early career inform a customer-focused approach today

DISTILLED WISDOM

There’s always a risk with mentoring someone ambitious within your own company – build up their re too much and they may leave to pursue those ambitions elsewhere. It’s not something that overly concerns Claire Tolan, Managing Director – Ireland, Irish Distillers Pernod Ricard. Although she’s been lucky to grow her career within the company, she’s happy to see people go elsewhere to build up their experience if there isn’t a suitable position open for them. With her no-nonsense attitude tempered by a palpable sense of fun, it’s no surprise that people are keen to return to the fold to work with her again and she’s more than willing to hold the door open for them.

As a child the Malahide woman had notions of being Dublin’s answer to Nancy Drew, keeping a keen eye on all the activity in her neighbourhood. A er a degree in marketing and languages in DCU, she forgot her detective dreams and instead joined a graduate scheme organised by Ibec. She was then selected by Irish Distillers to go to San Francisco as a brand ambassador for Bushmills.

DIVING IN

A er she got over her initial disappointment at not going to Spain, she took to the city and her new job like a duck to water. “As soon as I got to San Francisco, I realised it was amazing! I landed over in the middle of the dotcom boom and literally every night there were roo op parties. It was a really exciting place to be.”

Of course in the drinks trade, the roo op parties are work – sponsorship and promotional opportunities. “At the time, Jameson was big on the East Coast and Bushmills was really big on the West Coast,” she recalls. “It was a brilliant experience; I was really thrown into it and had to build relationships with sales, distributors and in uencers – it’s a three-tier system over there. It was very entrepreneurial; you had to get out and do it yourself.”

“As soon as I got to San Francisco, I realised it was amazing! I landed over in the middle of the dotcom boom and literally every night there were rooftop parties. It was a really exciting place to be.”

She laughs reminiscing over operating in the early internet days, with a fax machine in her bedroom and a big aerial on her mobile phone. “I have this memory still of driving my car up and down the hills in San Francisco thinking, ‘ is is amazing’. It’s such a vibrant place. It was so easy to meet people; they really liked the brand, they were open to doing stu with me, the team on the ground were really supportive. I loved it.”

As the Bushmills brand moved into the Pernod Ricard portfolio in the US, she took on a role as Field Marketing Manager with them and worked across the entire portfolio of brands and

across the entire Western Division, “from Alaska down to Louisiana”. As a 23-year-old female in a team of around 40 men, far from coming up against sexism she says, “It was like having 40 dads! I never had to get a taxi from the airport, someone always picked me up.” As it was a newly created role, the team were thrilled to have support and help around marketing activations to help their sales.

BUILDING RELATIONSHIPS

Throughout Tolan’s career reminiscences, the phrase that keeps coming up again and again is “building relationships” and she says she learned the most from observing two of the marketing managers who “had a really natural way of dealing with people”. She recalls, “They’d have a bit of craic with them, but ultimately got so much done by building these really strong customer relationships.”

When I put it to her that turning up with a bottle of whiskey makes for a fairly smooth start to relationship building, she counters that the follow-up is what matters. “What you need to do is prove yourself—see how you can support them and if you see an opportunity, actually follow through on it.

“When it comes to on-the-ground sales roles, following up and doing what you said you were going to do is so important; people see a lot of reps come and go, but you can make a difference by understanding their business.”

Her on-the-ground experience and lessons learned from those early days in the US still inform a customer-focused approach in her current role as Managing Director, responsible for the sales and marketing of the full Pernod Ricard portfolio of premium wines and spirits on the

“What you need to do is prove yourself – see how you can support them and if you see an opportunity, actually follow through on it.”

island of Ireland. “When we’re doing plans for our strategic accounts, I always look at it through the lens of the customer. They don’t care about marketing activations; they want to know if it’s driving footfall, if it’s going to give sales at a different time of day or bring new consumers in.”

GET INTO ACTION

Tolan benefitted from a company mentoring scheme at a time when her career took a massive leap – taking on the €12.7 million redevelopment of the Jameson Distillery Bow Street project and jumping from managing a team of 20 to managing a team of 150. Now she mentors

others, having recently worked with a colleague based in France.

Her key piece of advice: “The biggest thing for me is ‘get into action’. Try things out.” She has found her style to be that of a coach, encouraging her mentees to make connections with senior people, ask questions and even to start water-cooler conversations with senior colleagues they want to connect with. “Ultimately, it’s about asking the questions and probing, because they have the answers. They know themselves.”

What she has found is, “A lot of the time people are just trying to work out what their

“A lot of the time people are just trying to work out what their next role is. It’s all simple stuff but it helps having a different perspective.”

next role is. It’s all simple stuff but it helps having a different perspective.”

There are, she says, “so many opportunities in this industry”, pointing out the number of new whiskey brands in the market. “Irish whiskey is the fastest growing spirit and Jameson is the number one Irish whiskey, so even within our company it’s a really exciting, dynamic place to work. Because we do our marketing here, we’ve got really good budgets and work with really good agencies. There’s so much innovation, but also, I feel the heritage passed down. When it’s your turn with the brand, you do the best that you can with it and hand it on in a better place.”

GER ROE , Board Creative Director at Publicis

Dublin, on the latest trends in advertising, why comedy is too risky for some and the impact of AI on the industry

The advertising challenge of cutting through the noise has never changed. It has never been easy. It requires brilliant insights and extremely well-cra ed executions. Some brands accept that and still create below par work and then buy audiences. But are they achieving mental availability? With attention spans reducing and media obliteration, having strong creative work is no longer a nice-to-have, it’s an imperative.

Like fashion and culture, advertising always re ects trends, changes in our behaviour or matches consumer sentiment in the economy – for example, too much con dence and positivity might be out of step in a recession.

In the last number of years, we’ve seen lots of changes borne out of good reasons. ‘Sadvertising’ ads come to mind; they’re the ones that make us feel emotional and were very common around the pandemic. But when lockdown ended and our spirits li ed, they mostly disappeared. Likewise, anyone buying a manifesto-styled campaign (as exempli ed by Apple’s ‘Here’s To the Crazy Ones’) will be very late to the party. Sadly, very few who were inspired by it got anywhere close to Apple’s and in their ambition to seem authentic, they unintentionally undermined themselves.

THE POWER OF SONIC AUDIO

What we’re now witnessing is the power of sonic audio; sometimes they’re irritants but they’re o en super-e ective for brands looking to stand out.

Pot Noodle’s recent ‘Nothing Satis es Like Pot Noodle’ e ort showed a woman in her o ce canteen

NOW

“With attention spans reducing and media obliteration, having strong creative work is no longer a nice-to-have, it’s an imperative.”

slurping down noodles and received hundreds of compliments, as well as outraged complaints. Pot Noodle countered with a clever compensation scheme devised to stir up more publicity, as well as a hilarious clapback edit of the ad with the female slurping sounds replaced with a male voiceover.

Sonic treatments like this are a well-known Japanese tactic called ‘nodogoshi’. So successful was the slurping noise in Japanese beer commercials that in 2017, Japan’s major brewers mutually agreed to an advertising restriction that stopped the use of gulping sounds in their beer commercials, a er the Japanese government expressed concerns that sound e ect could cause mental distress in viewers with alcohol-dependency issues.

MUSIC IS THE ANSWER

We’re all aware of great brands that assign a famous musical track to their brand, but when a brand launches itself, or a product, alongside a new track by an artist, their advertising can really blow up. One example that stands out in my mind is Apple’s launch of the HomePod in 2018, with a four-minute short directed by Oscar-winning director Spike Jonze featuring FKA Twigs dancing to Anderson Paak’s new song ‘‘Til It’s Over’.

We have very much established a music style with the work we do with Virgin (such as the 1980s earworm ‘Word Up’ in the Virgin Media ‘It’s Playtime’ ad). In contrast to this, one of the more expected ways to use audio and music in advertising is where you take a famous or wellknown track and simply change the lyrics to suit your narrative – for example the ‘30 in Town’ speed campaign for the RSA which rewords ‘Dirty Old Town’. Regardless of my personal preference, there is a very good reason for this in behaviour change style advertising; it can be extremely effective when you need to create mental availability faster.

IS COMEDY TOO CONTROVERSIAL?

When we scroll through our socials, we are often reminded of hilarious ads from the 1990s or the 2000s. A recurring question I’m asked is, ‘why don’t we see as many funny ads anymore?’ Sadly, comedy often relies on a victim and unless your victim is non-human, like the badger in our recent Gas Networks Ireland (GNI) ‘Dial Before You Dig’ campaign, it can be very tricky. These days whether we want to believe it or not, people can be quick to find offence and even mobilise against a brand. It requires a very confident and less conservative client because comedy isn’t easy; it requires a lot of experience and understanding in order to execute it authentically. Done correctly – as in our ‘Jedward Split’ campaign for GNI – it can be extremely effective and really cut through.

THE TREND OF ICONICITY

Iconicity is a new genre used now by a number of the bigger, more confident brands. To explain, brands like Ikea, Coca-Cola, Heineken and McDonald’s are so infamous that they can play with their fame. Heineken ran a 150th anniversary campaign which riffed on people mispronouncing and misspelling their name all over the world. Another example is Coca-Cola’s ‘Every Coca-Cola is Welcome’ campaign, which applauds homespun efforts at recreating the logo outside remote and intriguing shops around the world. Ikea probably went furthest when they listened to consumers complaints that their life wasn’t like a catalogue – and referenced this in their latest campaign where a beautiful lifestyle scene is interrupted by the stark realism of the mom getting sick in the background, or the view of a stunning bedroom scene shattered by the family pet having a pee on the good rug.

THE STATE OF SOCIAL MEDIA

With the shift in user attention away from broadcast channels, audiences have greater agency in their choice of media consumption, easily skipping past a lot of advertising on social and digital channels or paying subscription fees to avoid advertising. Advertising to consumers

“Most of the bigger agencies are employing AI on tedious tasks that didn’t have a great deal of value anyway.”

via social media does not ensure their attention. The fragmented user attention on platforms requires a different creative approach in how to storytell. A good creative strategy should leverage the available formats and work with multiple exposures over several experience points, which can increase cost and complexity for advertisers in delivering successful campaigns.

Additionally, factors such as negative opinions under posts, fake news and controversial brand posts in social media advertising can adversely impact brand image and purchase intention among consumers, so it’s essential for brands to carefully manage their image on social networks.

IS AI COMING FOR US?

AI is easily the biggest threat and the biggest advantage to the advertising and marketing industry. What I would say is AI will most likely mop up all easier or basic asks.

Most of the bigger agencies are employing AI on tedious tasks that didn’t have a great deal of value anyway. Will it take jobs? Certainly – if someone can employ a better use of AI better than another person, of course they would be of more value.

While AI might be able to create an ad or even offer up a sort of campaign in the future, that’s not how professional organisations use their agency partners these days. Most big brands and organisations use their agency as a strategic partner and tend to have very smart creative people consulting in problem-solving. This often goes beyond just marketing problems. In fact, very often the last answer is an ad.

AGENCIES AS STRATEGIC PARTNERS

I think the role for strategic communications partners is going to become even more important, with more content becoming AI generated as consumers struggle to identify what’s real and what’s fake. There will be winners and losers, with the most authentic brands winning out. The best agencies know how to develop and maintain authentic personalities for brands. For me, that will be the key difference going forward.

Just the

Founded by Ciara Walsh and James Fahy, JUSTTIP puts money back into the pocket of those that need it most.

James chats to InBUSINESS about expanding internationally and helping businesses reduce their costs

Where did the idea for JUSTTIP come from?

e idea came from our own experiences really. Back in 2021, I wanted to leave a tip in a co ee shop but I didn’t trust that it would go straight to sta . I began to question why there wasn’t a way of leaving a tip directly without the need for cash. My Co-Founder Ciara [Walsh] also worked in hospitality from the age of 15, so knew what it was like to not get her tips. at’s where the idea for JUSTTIP came from; from the start, our aim has been to put money back into the pockets of people that need it the most, in real-time. We launched in July 2021 and within a week, we had processed about €6,000. Within a month, we had organic customers from the UK looking to use our solutions. To date, we’ve onboarded 400 establishments and over 7,000 sta across Ireland and the UK.

You’ve also just launched JUSTTIP Flex. Can you tell me about the new solution? It’s a new hand-held, mobile tipping solution that’s been developed for restaurants, pubs and hotels o ering table service. It lets customers choose their tip amount in a separate transaction from paying the bill. Like the xed machine, customers can tap with a bank card, phone or watch to leave a tip in just three seconds.

Are there plans to launch any further products? We have a number of products in the pipeline. ere’s lots that we want to do. We’ve just hired someone internally on the product side, so there’s lots of new innovations on the horizon. Watch this space!

What do you attribute the success of the company to?

I think it’s just a really simple solution; employers manage tips using the employer portal to monitor collection and distribution. For employees, tips are paid directly to their bank account every Tuesday. Tax management tools are also available to help with calculating liability. We’re doing what we set out to do, which is to make a massive di erence in people’s lives.

“To date, we’ve onboarded 400 establishments and over 7,000 sta across Ireland and the UK.”

How does JUSTTIP help businesses reduce costs? It saves business owners the 11.8% PRSI liability due on every tip. Just think about a business that’s doing one million in revenue and 10% of that is tips – that business is paying anywhere between €5,000-€10,000 a year in additional payments. In December 2022, legislation was passed in Ireland around the sharing of electronic tips and gratuities. Employers must now distribute tips to employees in a fair manner and similar legislation is going live in the UK later this year. e legislation de nitely boosted our business and I think it showed us that we were on the right track.

“Our aim is to build market share around an ethical brand that’s looking to actually help people.”

Are you planning to expand the business? Yes, we’re expanding at the moment and planning to launch into regions outside of Ireland and the UK. Sustainable growth is key; we previously tried to scale into the US but we were burning through cash, with no revenue. Since we set up the company, I think we’ve both learned a huge amount around making a company sustainable. We also have 14 team members at the moment and that number will increase as we expand.

Who are your customers?

We have all types of businesses on board –hospitality, barbers, hairdressers, co ee shops. Quite a few of our customers have come to us organically. We have all the Pret a Manger sites in Ireland, along with Insomnia co ee shops. Our solution also reduces a business’ administrative burdens. e average business spends anywhere between three and six hours a month on tips admin, putting tips aside and pushing them out to individualised bank accounts. With JUSTTIP, that time on admin is reduced to about ve minutes a week.

How daunting was it to set up a company at just 19 years old?

I think we had the idea and just went with it! I describe it like sur ng. You start o paddling and then you get on the board and ride a wave. You never really stop to ask yourself why you’re sur ng, you just think, I need to not fall o . We established JUSTTIP to help people and to start a career for ourselves. ings seemed to fall into place, we’re going with the ow and doing some good in the world. Of course, there are some areas that are challenging; people management at such a young age can be di cult. If you don’t have the experience, then you can be taken advantage of.

Have you availed of any financial supports?

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Funding at the start was very di cult. Would you give a quarter of a million quid to a couple of youngsters with no business plan or customers? As we grew though, we managed to attract those supports and today, we’re a HPSU client (High Potential Start-Up), the youngest in Enterprise Ireland’s portfolio.

What are the ambitions at JUSTTIP?

e goal is to become the de facto, like Hoover back in the day. Hoover was the rst vacuum cleaner brand to come to market and became synonymous with the product. We want to be known as the people delivering equitable payments to employees. Our aim is to build market share around an ethical brand that’s looking to actually help people.

INVESTING IN THE BEST

Over 400 finalists and winners were in attendance at the inaugural Irish Investor Awards, in association with Mazars (now renamed Forvis Mazars as of 1 June 2024)

Tom O’Brien, Managing Partner, Forvis Mazars

IRISH INVESTOR AWARDS WINNERS

IN MAY, members of the finance world gathered at the Irish Investor Awards, created by Mazars (which has since rebranded to Forvis Mazars), which took place in the Round Room at The Mansion House Dublin, to celebrate and recognise excellence in the world of private equity and venture capital investment.

The event was hosted by Irish radio and television presenter Anton Savage and speeches were delivered on the night by Minister for Public Expenditure Paschal Donohoe and Tom O’Brien, Managing Partner at Forvis Mazars. Both spoke highly of the trailblazing winners on the night and commented on how the Irish Investor Awards are set to become a regular fixture in the investment calendar, thanks to the quantity and quality of submissions received in the first year.

Finalists and winners were decided by an executive board of 24 judges, made up of some of the most established and well-known names in the finance world.

Commenting on the prestigious event, John Bowe, Partner at Forvis Mazars, said: “We were delighted to establish the Irish Investor Awards.

“At Forvis Mazars, we believe this awards programme was long overdue as a way to celebrate their achievements and the invaluable contributions of other stakeholders such as advisors, debt providers, diligence professionals, and corporate lawyers, whose collective expertise is instrumental in making deals happen.”

John Bowe, Partner, Forvis Mazars

Irish and international private equity and venture capital funds play a pivotal role as crucial funding sources and value-add partners for Irish companies and entrepreneurs seeking to cultivate leading enterprises within Ireland. At Forvis Mazars, we believe this awards programme was long overdue as a way to celebrate their achievements and the invaluable contributions of other stakeholders such as advisors, debt providers, diligence professionals and corporate lawyers, whose collective expertise is instrumental in making deals happen.”

Companies such as The Maples Group, who took home the ‘’Corporate Law Firm of the Year’’ award, stated they were “delighted to have been recognised for the sheer volume, value and scale of the transactions we advise on. Congratulations to the team and

John Bowe, Partner, Forvis Mazars; Minister Paschal Donohoe; Tom O’Brien, Managing Partner, Forvis Mazars

all our clients”. Other attendees in the room, such as Elevate Partners, said: “It is great to see the investment and advisory space thriving in the Irish market and the emerging talent in the sector.”

Tom O’Brien, Managing Partner, Forvis Mazars, said: “The Irish Private Equity awards was an overwhelming success and a very fitting acknowledgement of the hugely important role that the private equity community plays in supporting indigenous Irish businesses. Institutional investors bring much more to the table than pure investment; they help to mentor business owners and leaders across

an array of issues from innovation to managing growth and scaling. It was fantastic to get the deals, investor and advisor community together for the night. There was a fantastic energy in the room that bodes well for the sector and the awards going forward.”

The Irish Investor Awards were sponsored by Duport Capital, Development Capital, The Business Post and headline sponsor and hosts Mazars. On the night, Mazars presented the Lifetime Achievement award to Michael Murphy, who held the role of Managing Director at Investec for over two decades and is currently a Non-Executive Adviser at the company.

Corporate Law Firm of the Year THE MAPLES GROUP

“Institutional investors bring much more to the table than pure investment; they help to mentor business owners and leaders across an array of issues from innovation to managing growth and scaling. It was fantastic to get the deals, investor and advisor community together for the night. There was a fantastic energy in the room that bodes well for the sector and the awards going forward.”

Tom O’Brien, Managing Partner, Forvis Mazars

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Named Lawyer of the Year at the 2024 Dye & Durham Irish Law Awards, AOIFE MCCARTHY at Douglas Law

TALKING TO…

Solicitors talks about distinguishing herself in the legal world

AOIFE McCARTHY

What does it mean to be named Lawyer of the Year?

I am extremely honoured and thrilled to receive the award for Lawyer of the Year 2024 at the Dye & Durham Irish Law Awards and I am very grateful to have been chosen by such an esteemed judging panel. It’s all a bit surreal to be very honest!

What do you attribute the win to?

I attribute the win to a number of great people in my life. My husband, Richie Cunningham, is my main champion so I must give him due credit. Without his support and encouragement along the way, I would not have gotten to where I am today. My two business partners, Gráinne O’Donovan and Teresa O’Sullivan, have been integral to the success of the practice and my winning the award, as have the entire team at Douglas Law, including Juliane Ramos dos Passos, Legal Executive, who works very closely with me and who is like a ray of sunshine every day. My clients entrust me to achieve successful outcomes for them during what can be very stressful times in their lives. I o en work with barristers, including Cian Cotter BL who is excellent in his approach and instrumental in working with me to achieve the best results for clients. Also, of course, my own hard work but it is de nitely a combined e ort!

Can you tell me about your career so far?

I quali ed as a solicitor in 2010. Gráinne O’Donovan, Teresa O’Sullivan and I established Douglas Law Solicitors in 2015, having worked together for many years prior to that. We moved to a new o ce premises at the end of 2023 to accommodate our expanding business and increasing team. e rm won the prestigious Munster Law Firm of the Year in 2023 another great achievement and an acknowledgment of the fact that we have become one of the leading private client rms.

What led you to specialise in employment law and personal injuries litigation?

I have always worked predominately in litigation and employment law as I particularly enjoy dispute resolution, and each case brings its own challenges. Over the past number of years, I have focused more and more on

employment law, vindicating the rights of professionals from all di erent sectors, both in the public and private sector. O en, the employer/defendant is a state entity, or a large multinational, with signi cant resources, which can be daunting for clients embarking on potential legal action. I reassure clients in relation to the process and give clear and practical advice in relation to realistic outcomes and time frames. Our team at Douglas Law Solicitors ensure that there is an equality of arms in terms of the advice given and resources and time put into each case. My aim is to nd the best outcome for the particular client. A relatively swi conclusion is of great bene t to employees who have had workplace issues for some time, if this can be achieved and it allows clients to move on with their lives. All of that can be challenging but I get a great sense of achievement when we achieve the result in the end.

What do you love about your job?

My clients motivate me. Many of my clients have been through a di cult time in a work situation and are reliant on me to try and sort out their di culties. is can o en be a complex and delicate situation but I always take the attitude that the vast majority of problems can be recti ed and if you keep a positive frame of mind and have the drive to see it through, that is half the battle. I am incredibly lucky to have found a career where I feel energised by my work. My partners, Gráinne O’Donovan and Teresa O’Sullivan inspire me and motive me along the way and have been great mentors to me throughout my career. Despite the work being quite serious, we do manage to have some much needed lighthearted conversations during the course of the day!

What advice would you give a young person thinking about a career in law?

I would say surround yourself with people who will li you up, encourage you and motivate you. Honesty and integrity is extremely important as your reputation is everything. Also, I believe that these days a good knowledge of running a business and the valuing your time is also important, particularly if you have ambitions to work at partner level within a rm or run you own rm.

Is there a person that you feel has inspired you in your career?

My parents, Geo and Eileen McCarthy, are both very entrepreneurial and run their own successful business in Fossa, Killarney, Co Kerry. I go to them regularly for both personal and business advice and have always felt extremely well supported and encouraged by them. My brother, Eoin McCarthy, is also an entrepreneur and sold his tech company in Australia a number of years ago having achieved huge success. Operating a law rm is as much about running a business as it is about advising clients and if you can do both well, you can distinguish yourself in the legal world.

What are your ambitions going forward?

Our ambitions for Douglas Law Solicitors are to establish the rm as the leading private client rm

“I would say surround yourself with people who will lift you up, encourage you and motivate you. Honesty and integrity is extremely important as your reputation is everything.”

in Munster and nationwide. Along with employment law, our other expanding areas are probate litigation (dispute about inheritance), family law, commercial law, and medical negligence. We plan on expanding the practice and growing these areas further. We also plan to keep delivering excellence in the quality of the service we provide, and to expand our own knowledge so that we can continue to provide the best service to our clients.

SARAH MURPHY, GM, EMEA at Clio, talks to InBUSINESS about opportunities in AI and how solutions from Clio can help legal firms grow and transform

What services does Clio provide?

As a global leader in legal technology, Clio offers software solutions that empower legal professionals to manage their practices more efficiently. Our comprehensive tools and solutions cover all aspects of a law firm’s operations, from client onboarding to case management, document management, time tracking, billing and accounting. Using Clio, law firms can significantly increase efficiency, improve client communication and ultimately enhance profitability, making a real difference in the legal sector.

How is business at the moment?

The industry as a whole is experiencing significant growth and transformation. At Clio, we are not just keeping up with this change but leading it. Our recent achievements are a testament to our growth and impact in the legal technology market. We have achieved Centaur Status, a prestigious recognition for private SaaS companies that exceed $100 million in annual recurring revenue. Additionally, we have secured a coveted spot on G2’s 2024 Best Software Awards, solidifying our position among the top 100 global software companies.

CHANGE Leading

In what way can legal technology improve how a law firm operates?

Legal technology significantly enhances law firms’ operational efficiency. Clio’s cloud-based solutions, including Clio Manage and Clio Grow, are designed to streamline essential processes, effectively organise cases and automate routine tasks, resulting in increased productivity and efficiency for solicitors. The platform facilitates improved client communication and management, with robust scheduling tools and features that boost client satisfaction and retention. Clio’s financial management tools, such as billing, invoicing and payments, along with detailed performance dashboards, provide a comprehensive view of a firm’s financial health. In today’s business environment, healthy cashflow is crucial. Law firms must monitor their payment cycles closely, as many face revenue being held in lockup (when billable work is either not invoiced or not collected). By using features like Clio Payments, firms can significantly reduce lockup periods. Our research shows that Clio customers experienced an average lockup period 43 days shorter than those not using an online payment solution.

How can legal technology help a law firm avoid cyber attacks?

We take data protection seriously, ensuring client and firm information is safe and compliant. With features like role-based permissions, sensitive case information is restricted to specific users, minimising the risk of unauthorised access. Password policies enforce strong passwords and regular resets, enhancing login security. Session and activity tracking monitors account logins for suspicious activity, alerting users to potential breaches. Two-factor authentication adds an extra layer of protection by verifying user identities via mobile devices. Login safeguards automatically lock accounts after too many failed attempts, preventing unauthorised access. A secure client portal encrypts communications, ensuring sensitive data remains confidential and secure from cyber threats.

Why are some law firms reluctant to embrace AI?

Naturally, there is a level of apprehension surrounding adopting AI technologies, which is understandable. Legitimate concerns have been voiced regarding job security and client confidentiality.

“We will continue to empower legal professionals to work more efficiently from anywhere, particularly in solo, small and mid-sized law firms.”

Clio’s Legal Trends Report highlights these concerns. Many legal professionals (41%) worry about professional liability risks following AI integration. Additionally, 57% are anxious about the potential implications for client privacy and confidentiality. Larger law firms with over 20 full-time employees show heightened concerns about copyright infringement risks (47%) compared to smaller firms and solo practitioners. Despite the hurdles and apprehensions associated with AI, it’s essential to recognise that these technologies are intended to enhance the accuracy and efficiency of legal work, rather than supplant the expertise of legal professionals. However, transitioning to AI is likely to be a significant leap, requiring transparency from law firms about AI’s role to ensure it is perceived as a supportive tool rather than a threat, paving the way for a more efficient and effective legal sector.

How can AI help a law firm improve its efficiencies?

AI can enhance productivity by automating repetitive tasks. It can offer clients streamlined services, greater access to legal resources and a more efficient process. Despite the initial investment, AI can lower overhead expenses, enabling firms to adopt more legal technology tools and software. However, some concerns regarding AI use exist, particularly around client confidentiality and data security. Solicitors must ensure AI tools have robust security measures, encrypting data and limiting access to authorised personnel only. It is expected that AI will transform the practice of law significantly.

Why should law firms be implementing policies around flexible working?

Remote working policies can attract top talent. By offering the flexibility and convenience of remote work, law firms can draw in highly skilled professionals who might otherwise be unavailable

or uninterested in traditional officebased roles. This competitive edge is crucial in securing the best talent in the field, which ultimately enhances the firm’s reputation and performance. Additionally, remote work offers flexibility, allowing employees to balance their professional and personal responsibilities more effectively. This can lead to increased job satisfaction and retention rates.

What are some of the trends set to shape the legal sector?

The legal industry is poised for transformation in the next few years. Foremost is, of course, the integration of AI and automation technologies into the legal practice. Additionally, the ongoing shift towards remote work and the establishment of virtual law firms are set to continue, offering increased flexibility and significantly lower overhead costs. Another critical area of focus is cybersecurity, which is becoming increasingly vital in safeguarding sensitive client information against breaches. As law firms adapt to more digital workflows, the emphasis on robust cybersecurity measures will only intensify. Client-centric services are also gaining prominence, with legal tech tools crucial in refining operations and facilitating better communication. This approach improves service delivery and enhances client satisfaction and loyalty. There is also a growing commitment to diversity and inclusion within the sector. This shift fosters a more inclusive environment and enhances problemsolving and innovation by bringing diverse perspectives to the forefront. Additionally, regulatory changes and environmental, social and governance (ESG) considerations shape firm policies and practices. Law firms that proactively embrace and adapt to these trends will likely find themselves well-positioned to succeed in the evolving legal landscape.

What are the ambitions at Clio for 2024 and beyond?

Clio will continue to focus on transforming the legal experience for all in 2024 and beyond. We will continue to empower legal professionals to work more efficiently from anywhere, particularly in solo, small and midsized law firms. We will also continue expanding our market presence across EMEA, enhancing our product offerings and maintaining our status as a leader in the global legal technology space.

CHAMBER COMMENT

“This project is the perfect fit for businesses. All we are asking them to do is place a specially designed sticker on their bin to encourage employees to donate their cans and bottles and Waterford Food Bank will collect and recycle them under the ReTurn scheme.”

Gerald Hurley, CEO, Waterford Chamber

A ROUND-UP OF ALL THE NEWS AND EVENTS FROM THE CHAMBER NETWORK NATIONWIDE

Business excellence at Wexford Chamber Business Awards

The 2024 County Wexford Chamber Business Awards gala ceremony, held in May at the Clayton Whites Hotel in Wexford town, was a spectacular event celebrating the region’s entrepreneurial spirit. Gardiner Grain was named County Wexford Overall Business of the Year, following their win as County Wexford Family Business of the Year. Award-winning novelist and Enniscorthy native Colm Tóibín was named the recipient of the County Wexford Lifetime Achievement Award. “The County Wexford Business Awards celebrate the excellence and hard work from our business community across all sectors in the county,” said Paula Roche, CEO of County Wexford Chamber. “As one of the most prestigious events in the region’s business calendar, the awards are an opportunity to recognise innovation and resilience and to champion the entrepreneurial spirit across County Wexford.”

Gardiner Grain presented with their Overall Business of the Year award by Seamus Hamilton of Integer (award sponsor). Also pictured far left is Paula Roche, CEO of County Wexford Chamber and Lorcan Kinsella, President of County Wexford Chamber

Connectivity key to an all-island economy

For the first time, the three biggest Chambers of Commerce on the island of Ireland undertook a joint mission to Belfast to highlight the importance of how a well-functioning cross-border economy benefits businesses all over the island. Dublin Chamber, along with Cork and NI Chamber, met to highlight the key roles their cities play on the island and the need for fast and effective connections between them to ensure that businesses can flourish. Mary Rose Burke, Dublin Chamber CEO, said: “We in Dublin Chamber have long advocated for a greater degree of cross-border cooperation and this visit is a continuation of that. Our island economy can only continue to grow and this will be aided significantly by further investment in infrastructure such as the Narrow Water Bridge, including €600 million towards the proposed upgrade of the A5 road. Key to this will be a high-speed rail link from Cork to Dublin and onto Belfast.”

Tipperary hosts inaugural Chamber Executive Forum

The County Tipperary Chamber hosted its first Chamber Executive Forum at the Questum Centre in Clonmel in May. This event brought together Chamber CEOs from across the Chambers Ireland network, marking a pivotal step in fostering collaboration and strategic dialogue among Ireland’s business leaders. Michelle Aylward, CEO of County Tipperary Chamber, said: “Hosting the Chamber Executive Forum in Tipperary for the first time was a tremendous honour. It provided an excellent platform for meaningful discussions on the future of business in Ireland and the vital role chambers play in this landscape.” The forum featured a range of sessions with expert speakers, while attendees also took a tour of the Bulmers facility, gaining an insight into the operations of one of Tipperary’s most iconic brands.

Limerick Chamber launches Regional Business Awards 2024

Limerick Chamber has announced the launch of the Limerick Chamber Regional Business Awards 2024, sponsored by TUS for the 13th consecutive year. AIB is set to become the sponsor of the Limerick Chamber President’s Dinner taking place in November. The Awards celebrate the outstanding contributions of businesses in Limerick, Clare, Tipperary and North Kerry. They are open to businesses of all sizes and sectors, with no requirement to be a Chamber member. The closing date for entries is 15 September 2024.

Award Categories for 2024

Sustainability Leadership Award 2024

(Sponsored by EY)

Best Emerging Business 2024

(Sponsored by Limerick City and County Council)

Best Not-for-Profit 2024

(Sponsored by Northern Trust)

Best SME Award 2024

(Sponsored by AIB)

Best Employer Champion of Employee Well-being and Development 2024 (Sponsored by Shannon Airport Group)

Innovation Impact Business Award 2024

(Sponsored by Holmes)

Best Contribution to the Community 2024 (Sponsored by Limerick Chamber Skillnet)

Excellence in Customer Experience Award 2024

(Sponsored by BDO)

https://limerickchamber.ie/flagship-events/ regional-business-awards-2024/

Great turnout for Dundalk Chamber Conference

The Four Seasons Hotel Carlingford was the setting for the 10th annual Cross Border Tourism Conference, organised by Dundalk Chamber of Commerce in April. The event, which was sponsored by ZOMA, Louth County Council, Local Enterprise Office Louth and The Marshes Shopping Centre, attracted just under 200 delegates from all over Ireland. It brought together various tourism projects around Ireland and was a case of “Learning from the Best.” Speakers included Siobhan O’Connor, Corcreggan Mill; David Kieran, Managing Director at ZOMA; Mike Ahern, General Manager, Wildlands; and Pól Ó Conghaile, Travel Editor with the Irish Independent.

Learn at Lunch

Ross Mitchell and Marc Cosgrove, PwC, are pictured with Gerald Hurley, CEO of Waterford Chamber, at a recent Waterford Chamber Learn at Lunch event, where PwC spoke about the importance of employers being prepared for Pension Auto Enrolment before it comes into effect in January 2025 and what impact it will have on both employers and employees.

Businesses bin it to help others

Following a call from Waterford Chamber, the business community has stepped up in force to support Waterford Food Bank, by donating their used bottles and cans to the organisation that works tirelessly to combat food poverty. According to Gerald Hurley, CEO Waterford Chamber: “This project is the perfect fit for businesses. All we are asking them to do is place a specially designed sticker, which is free through Waterford Chamber, on their bin to encourage employees to donate their cans and bottles and Waterford Food Bank will collect and recycle them under the Re-Turn scheme. The money generated will then be used to prepare food hampers for families in our community who need them each week.

“As a business community, it can be easy to get lost in the big ticket items, but we must also remember that a better society leads to a better Waterford for all. We advocate for this through a number of initiatives, be it the Think Waterford First Gift Cards, our work with Autism Friendly Waterford, our support of Waterford GAA with the Deise Rising Fundraising Dinner last year, which was nominated for Event of the Year in the Chambers Ireland Awards, and now with Waterford Food Bank.”

Any business looking to join the initiative can contact Waterford Chamber directly by emailing lynda.lawton@ waterfordchamber.ie

A step forward

After it was announced that Government would begin to roll out a single permit system, Chambers Ireland’s Chief Executive, Ian Talbot, said: “The Government’s commitment to rolling out a single permit system is a very positive move for businesses across the country that have been constrained by skills and labour shortages. In a survey carried out by Chambers Ireland last year, we found that almost nine out of 10 businesses that responded were facing significant challenges recruiting essential employees with sufficient skills and qualifications.

“We are therefore supportive of the proposals to streamline the decision-making process, as delays within the dual permit and visa system were prohibitively impacting businesses. This move represents an important step to increasing our competitiveness and ensuring we stay agile in the global race for talent.”

Pictured (L-R) are Toddy Stafford, President of Cobh & Harbour Chamber; Lynda McSweeney, Head of Education, Fota Wildlife Park; Deputy Simon Coveney; and Conor Mowlds, Chief Commercial Officer, Port of Cork at Cobh & Harbour Chamber’s May business breakfast, sponsored by Port of Cork and held at Fota Wildlife Park’s recently opened Education, Conservation & Research Centre.

John Barrett, Project Manager, Waterford Food Bank; Sean O Halloran, Waterford Food Bank; Éadaoin Carrick, Vice President, Waterford Chamber; Karen Glancy, Administration, Waterford Food Bank; Sarah Lombard, Cantec; Liam Quinn, CEO Waterford Area Partnership; and Gerald Hurley, CEO, Waterford Chamber

Shannon Chamber keeps focus on sustainability

In association with IDA, Enterprise Ireland, Local Enterprise Office Clare, Sustainable Energy Authority of Ireland (SEAI), Skillnet Ireland, Environmental Protection Agency (EPA) and the Southern Regional Waste Planning Office, Shannon Chamber hosted a seminar to showcase the wide range of sustainability supports available from our State agencies. The key message from the event was that industry will need to move faster to attain national carbon emission reduction targets by 2030. Achieving a climate neutral economy will only be attainable if more companies avail of the wide range of State support available for sustainability initiatives.

Dungarvan & West Waterford Chamber honoured

A mayoral reception to honour The Dungarvan & West Waterford Chamber, hosted by the Mayor of Waterford Council, Joe Conway, was held recently. At the event, Mayor Joe Conway said: “This accolade is a testament to the dedication, innovation and hard work of everyone involved in the chamber. The Dungarvan Chamber has consistently demonstrated excellence in promoting business, fostering community engagement and advocating for the interests of its members. The Chamber plays a vital role in driving economic development and prosperity in our region. Its efforts contribute to enhancing the quality of life for our residents and strengthening the business landscape. This award not only recognises their past achievements, but also underscores the potential for continued growth and success in the future.“

Shannon College of Hotel Management – a hidden gem

Shannon College of Hotel Management educates 400 students in all aspects of hotel management and the 3,000 students who have studied in Shannon can be found in all corners of the world. “Shannon College of Hotel Management is a remarkable, yet relatively hidden asset in the fabric of Shannon,” says Shannon Chamber CEO, Helen Downes. The ambition for the College is to grow student numbers and further enhance its reputation through increasing its global ranking. “To achieve all of this and to be regarded as the best in the world, we need to develop a modern facility in Shannon. We need to develop a modern, purpose-built campus that allows us to build capacity and build on our worldwide reputation. This campus will be in Shannon as remaining in Shannon was part of the agreement when we integrated into the University of Galway in 2015. The benefits of a Shannon location cannot be understated. It is on the doorstep of an airport and a gateway to a tourism hub, with fantastic job opportunities for our students,” says Head of School, Adrian Slyver.

Pictured are Helen Downes, CEO, Shannon Chamber (centre) with (from left) Dominic Schone, IDA Ireland; Odile Le Bolloch, EPA; Kathleen O’Regan, Enterprise Ireland; Padraic McElwee, LEO Clare; Aoife O’Sullivan, Skillnet Ireland; Barry Gavin, Chair, Mid-West Sustainability Network; Pauline McDonagh, Southern Regional Waste Planning Office; and Fergus Sharkey, SEAI

Photograph by Eamon Ward

CHAMBER CEO Q&A

Exciting times in Ennis

Regeneration plans and a new cultural quarter are giving Ireland’s sixth largest town a new lease of life, says Ennis Chamber CEO Margaret O’Brien

When did you join Ennis Chamber?

I joined Ennis Chamber in summer 2017, initially on a part-time basis as a Festival & Events co-ordinator, a role co-sponsored by Ennis Chamber and Clare County Council. The number of days I worked started to grow as my role expanded, until in 2019 I was appointed CEO of Ennis Chamber. Town-based Chambers are inevitably ingrained in the community life of the places they serve. We support organisations like Tidy Towns, we co-ordinate the town’s Purple Flag international accreditation, we organise committees for local festivals and we work closely with the local authority. In our case, we work particularly closely with Ennis Municipal District across a variety of issues from mobility, sustainable streetscapes and development of public transport, to investment and the development of Ennis town centre.I’m also a member of County Clare Tourism Advisory Forum and I am on the Department of Enterprise, Trade and Employment ‘Town Centre First/Nighttime Economy Working Group’.

Can you tell me about the public realm regeneration project that's currently underway?

Those of you familiar with Ennis will know the town centre is characterised by its exceptionally narrow streets and labyrinth of laneways. Phase one of the regeneration project (now complete) saw town centre laneways and bow-ways upgraded – the description bow-way is a uniquely Ennis term for covered laneways, typically covered by an arched detail overhead. The second phase is currently underway and will see the main streets become more accessible by replacing conventional streetscapes with shared surface pavements. Other investment projects include the soon to be completed cultural quarter featuring a new library and gallery. These extensive works, once complete, will be transformational for the town. Almost a re-birth!

What are some of the challenges facing businesses?

While everyone looks forward to how the town will look on completion of the urban regeneration project next year, some businesses admit to feeling some pain

"We are in constant communication with our members. We see this as a key function and we work hard to ensure a steady stream of networking events."

in advance of what they anticipate will ultimately be a very positive gain. What has been interesting to observe is how the businesses that leveraged available grants and invested in upgrading their social media and online presence during the Covid years, are reaping the benefits now. Many tell me that despite cautious consumer sentiment, rising business costs and being literally corralled by fencing with constant roadworks outside their front doors, they continue to hold their own, thanks to investment, hard work, remaining constantly agile and in no small part, to the loyalty of customers.

How does Ennis Chamber support its members?

We play our part by constantly updating members about grants, training and other available supports. We are in constant communication with our members. We see this as a key function and we work hard to ensure a steady stream of networking events. I believe networking is a key strength and an area in which we invest much time. Amongst the many networking events organised by Ennis Chamber are regular ‘Soapbox Breakfasts’. These sponsored breakfasts see members meet and network, followed by three short presentations by members to members. Member businesses are invited to give a presentation and we are delighted to report that we are never short of a business to accept this opportunity. Ennis Chamber also runs an annual golf classic and we host a President’s Lunch, with Tánaiste Micheál Martin TD as our special guest on July 5th this year. This summer we also launched the Clare Business Excellence Awards. As a Chamber, our survival and growth depend on the hard work of our team, the support and loyalty of members, plus the support we receive from our board, from Chambers Ireland and from the wider community of Chamber CEOs. We learn so much from one another.

Margaret O'Brien, CEO, Ennis Chamber

Make a Difference

Embrace sustainable water management with Uisce Éireann's Water Stewardship Programme

In today’s rapidly evolving business environment, sustainability is no longer a choice but a necessity. Uisce Éireann, Ireland’s national regulated water utility, is at the forefront of this movement with its award-winning Water Stewardship Programme. This initiative aims to help businesses of all sizes reduce their water usage and operational costs while protecting the environment.

About Uisce Éireann

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more, visit www.water.ie.

The

Certified Water Stewardship Programme

The Water Stewardship Programme is designed to lower water consumption, reduce operating costs, and protect the environment. With over 750 large water users trained nationwide, the programme has fostered over 1800 water conservation projects, achieving an average water reduction of 20% per site. Impressively, 70% of participants are committed to annual water targets. This transformative initiative offers various levels of engagement tailored to different business sizes, from comprehensive eight-week courses for large water users to shorter, more flexible programmes for SMEs.

Programme Structure and Benefits

"With over 750 large water users trained nationwide, the programme has fostered over 1800 water conservation projects, achieving an average water reduction of 20% per site."

The Certified Water Steward Programme is fully funded by Uisce Éireann and the Sustainable Enterprise Skillnet. It consists of five comprehensive modules, each incorporating live virtual workshops, self-paced eLearning, and practical activities. The modules cover key areas such as water mapping, baselining and monitoring, water conservation strategies, and the development of actionable water stewardship plans. Participants complete two endof-programme assignments to solidify their learning and application.

Objectives and Outcomes

The primary goal of the programme is to highlight the critical nature of water as a finite resource and to instil a culture of conservation across participating organisations.

Key objectives include:

• Developing a Water Charter: Each participant creates a Water Charter that outlines the business case for action, a water map of the site, identified water-saving opportunities, and an

actionable plan. This charter is presented to senior management for approval, ensuring commitment at the highest levels.

• Saving Water and Money: Participants gain the skills to identify and implement verified water efficiency measures, leading to cost savings.

• Environmental Protection: The programme teaches the principles of water stewardship, empowering businesses to improve their environmental performance.

• Achieving Certification: Businesses can enhance their reputation by having a certified water steward on-site and an approved action plan, aligning with corporate sustainability commitments such as Origin Green.

Supporting SMEs

For SMEs, the Water Stewardship Programme offers a convenient, online self-study course funded by Uisce Éireann and the Sustainable Enterprise Skillnet. This free programme includes two modules focusing on improving water stewardship in business operations and conducting water audits. By participating, SMEs can enhance their sustainability

"This online course is an excellent opportunity for businesses to enhance their knowledge and make informed decisions about water conservation."

Get Involved

credentials, save costs, and contribute to tackling the climate crisis. Cara Lloyd from the Corner Bakery in Terenure highlights the benefits, stating, "This online course is an excellent opportunity for businesses to enhance their knowledge and make informed decisions about water conservation. The flexible nature of the course allowed me to integrate the learning process with my busy schedule. Implementing the strategies learned has resulted in significant water savings for my business."

Accelerator Programme for large water users

Recognising the unique challenges faced by large water users, especially in water-stressed regions like the Greater Dublin Area, Uisce Éireann has introduced the Water Stewardship Accelerator Programme. This initiative provides on-site support, helping businesses with an annual consumption of 20,000 m³ or more to review their water usage, identify risks, and develop comprehensive response plans.

For eligible companies, the new Water Stewardship Accelerator Programme includes a funded on-site water sustainability and resilience workshop that will assist sites in better planning to address current and future water-related challenges. Areas to be explored in the workshop include:

• Understanding demand management issues and solutions

• Planning for evolving regulatory drivers and charging frameworks

• Recognising water-related impacts, risks, and opportunities

• Navigating water-related disclosure standards and frameworks

• Identifying available funding from Enterprise Ireland, IDA Ireland, and others to support business action on water.

Upon completion, the company will be provided with summary findings and recommended next steps.

By joining Uisce Éireann’s Water Stewardship Programme, businesses can take a proactive role in conserving water, reducing costs and enhancing their sustainability credentials. Whether you are an SME or a large water user, this programme offers the tools, knowledge and support needed to make a significant impact.

To learn more and sign up, visit www.water.ie/stewardship. Embrace sustainable water management today and be a part of the solution for a more sustainable future.

And the winner is…

Ballina Chamber awarded 2024 Chamber of the

Year

“The Chamber Awards are always such a special occasion where we can come together as a network, champion the achievements of one another and be inspired by the innovation and ideas on display."

Chambers Ireland hosted the sixth annual Chamber Awards on Thursday 6th of June at the Killashee Hotel in Naas, Co Kildare. Sponsored by Zurich, the Chamber Awards provide a platform to acknowledge the exceptional work of the Chamber network throughout the country. They

offer all Chambers an opportunity to showcase their achievements across various categories, including innovative projects, successful events and creative collaborations between companies and local authorities.

The awards were presented by Fiona Candon, President of Chambers Ireland and Joe Creegan, Head of Corporate Life and Pensions at Zurich. This year, Ivan Yates hosted the awards.

Chamber of the Year 2024

This year, there were 44 projects shortlisted across eight award categories, showcasing innovative communications campaigns, successful events, sustainable development initiatives and creative collaborations between companies, local authorities and wider communities.

As well as the eight categories, there was a Special Recognition for Excellence Award for Letterkenny Chamber, commending their exceptional achievements and dedicated

activity over the past year.

The evening then culminated in the final award of the evening for Chamber of the Year, which was presented to Mags Downey Martin, CEO of Ballina Chamber. Ballina Chamber was recognised for its consistent activity, innovative ideas and positive engagement with both its membership and the wider community in Ballina over the past year.

Mary Moyles, President of Ballina Chamber; Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Mags Downey Martin, CEO of Ballina Chamber of Commerce; and Fiona Candon, President of Chambers Ireland

Chambers Ireland President, Fiona Candon

WINNER

Cork Chamber

Car Free Day

Local Authority Engagement

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Naoimh Frawley, Director of People, Operations & Governance; and Fiona Candon, President of Chambers Ireland

WINNER

Galway Chamber

Galway Scaling Internationally

Best International Project

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Marylin Gaughan Reddan, Director Galway Chamber; Noreen Conway, CEO and Director of Global Entrepreneurship and Innovation; Deirdre Mac Loughlin, Interim CEO, Galway Chamber; Fiona Candon, President of Chambers Ireland

WINNER County Carlow Chamber

Creating Inclusive Employment Event of the Year

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Norah Ryan, Board member of County Carlow Chamber; Rowena Dooley, President of County Carlow Chamber; Nicola Doran, CEO County Carlow Chamber; Fiona Candon, President of Chambers Ireland

WINNER

Northern Ireland Chamber of Commerce and Industry

Transformation of the Northern Ireland Planning System

Lobbying & Policy Campaign

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; John J F Davison, Director, Head of Strategic Communications (UK & Ireland), Turley; Stuart Anderson, Head of Public Affairs, Northern Ireland Chamber of Commerce & Industry; Fiona Candon, President of Chambers Ireland

WINNER

Ballina Chamber

A Taste of Ballina Christmas Hamper Supporting Business

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Mary Moyles, President of Ballina Chamber; Mags Downey Martin, CEO of Ballina Chamber of Commerce; Fiona Candon, President of Chambers Ireland

WINNER

Tralee Chamber Alliance

Tralee Chamber Working with Businesses to Deliver Meaningful Biodiversity and Climate Action

Sustainability & Biodiversity

Colm Nagle, Kerry County Council; Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Stephen Stack, President of Tralee Chamber; Martha Farrell, Secretary of Tralee Chamber; Fiona Candon, President of Chambers Ireland; Colm Nagle, Chairperson of Tralee Tidy Towns

WINNER

Ennis Chamber Schools Engagement – Climate Action/Offshore Community Support Initiatives

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Pat Morris; Eimear Brophy, Further Education and Training Manager, Enterprise Engagement, at Limerick and Clare Education and Training Board; Fiona Candon, President of Chambers Ireland

WINNER Dublin Chamber

The Dublin Business Collective Podcast Digital Campaigns

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Mary Rose Burke, CEO, Dublin Chamber; Máire Fay, Head of Sustainability, Education and Development, Dublin Chamber; and Fiona Candon, President of Chambers Ireland

Chambers across the country have put in a momentous effort throughout the year. This year, Chambers Ireland has put together a booklet describing all the shortlisted projects in detail. Scan this QR code to see the winners and the other great shortlisted projects.

WINNER

Letterkenny Chamber

Special Recognition for Excellence Award

Joe Creegan, Head of Corporate Life and Pensions at Zurich Ireland; Marie Shields, Business Development Executive; Ann-Louise McClintock, Community Employment Supervisor, Letterkenny Chamber; Toni Forrester, CEO, Letterkenny Chamber; Claire McDonough, Managing Director, La Maison; Fiona Candon, President of Chambers Ireland

“The Chamber Awards also offer an important opportunity to catch-up with friends and colleagues from across the country. The strength of the Chamber network lies in the collaborative spirit and community engagement, where we can come together as one collective voice to represent the needs of Irish businesses.” Chambers Ireland President Fiona Candon

Tech start-ups for a better world

Brazilian innovators make a splash at Dublin Tech Summit 2024

International collaboration is critical to bringing onstream sustainable and innovative solutions to the world’s growing challenges. Today, tech startups are at the forefront of high-tech industries like software development, e-commerce, fintech, biotechnology and artificial intelligence. But they are also addressing many of today’s pressing global issues. To this end, Brazil and Ireland are joining forces. This was on display last May, when several Brazilian startups, sponsored by the Brazilian government’s Innovation Diplomacy Programme, took part in the Dublin Tech Summit 2024 (DTS).

In Brazil, the startup ecosystem has witnessed a remarkable surge over the past decade, reflecting the country’s rich entrepreneurial spirit, creative culture and flourishing technological landscape. Since 2010, the number of startups, scaleups, unicorns, venture capital firms and innovation hubs has grown exponentially. The Brazilian startup ecosystem is also going international. A decade ago, fewer than 2% of Brazilian startups considered expanding overseas; by 2021, this had jumped to 17.8%, highlighting the sector’s expanding global aspirations. A notable 8% of Brazilian startups have achieved scaleup status, marking their transition to the next level.

According to the Global Innovation Index, in 2023, for the first time, Brazil claimed the title of most innovative economy in Latin America, having consistently overperformed for the third consecutive year in innovation-driven projects. In 2022, venture capitalists injected US$ 7.8 billion into Latin America, with Brazil attracting approximately 40% of this and solidifying its regional leadership.

Dublin - a tech hub

As one of the world’s most active and international technology hubs, Dublin has become the EMEA base for some of the biggest global tech companies. DTS, a two-day conference, has rapidly grown into one of Europe’s premier B2B tech events, attracting approximately eight thousand people, among global leaders in innovation, technology and business to discuss and shape future trends.

"Since

2010, the

number

of

startups, scaleups, unicorns, venture capital firms and innovation hubs has grown exponentially in Brazil."

This was Brazil’s and Latin America’s first official participation in the event (in 2021 during the pandemic, Brazil participated virtually). Four Brazilian companies showcased innovative tech solutions in agriculture, health and sustainability:

• ALYA SPACE (www.alyaspace.com): this scaleup company is developing cutting-edge nanosatellites technology to provide affordable global imaging and data to various audiences, ranging from small farmers to government agencies. Alya Space’s real-time actionable data empowers decision-makers across industries by tracking environmental changes, monitoring agricultural developments and assessing disaster impacts.

Alya Space

Alya Space has recently partnered with the Dutch company Carbify on a pilot project in the Amazon, focusing on reforestation and carbon offsetting to benefit the environment and local communities. Carbify has planted 170,000 trees in nine months, aiming for 250,000 by year's end. This partnership includes monitoring a newly planted plot with 300,000 agroforestry systems using advanced satellite biomass technology, which offers high-precision analysis. Alya Space will conduct initial and follow-up flyovers to track tree growth, with results shared publicly. If successful, the project will expand gradually.

• DIGITAL FARM (www.fazenda-digital.com): this agritech offers comprehensive management and automation solutions for agricultural operations, enabling real-time management and decision-making. By offering a continuous and detailed flow of information, it helps maximise farm productivity and efficacy. A representative from the Brazilian Agribusiness Association (www.abag.com.br) also joined the delegation to promote AbagLAB, a platform connecting startups with technology and innovation-based companies to showcase their ideas, their product concepts and solutions. The aim is to connect with strategic audiences in agribusiness to meet market requirements for increased productivity and environmental protection.

• VIVAX BR (www.vivaxbr.com): this healthtech specialises in robotic rehabilitation. Its flagship product, the 'Assistive Rehabilitation Machine' (ARM), is a lightweight, portable robot designed for orthopaedic and neurological rehabilitation of the upper limbs. Unlike most competitors with 2D movements, the ARM robot allows patients to perform exercises in the three-dimensional space. Its innovative features include gamified therapy and immersive technologies such as virtual and augmented reality, making therapy sessions engaging and interactive.

• RXCT – Radx Science and Technology (www. rxct.com.br): this startup focuses on advanced industrial process control using artificial

"A pilot project in the Amazon, focusing on reforestation and carbon offsetting, is benefiting the environment and local communities."

intelligence and machine learning to enhance efficiency and reduce costs. RXCT’s expertise in process engineering and cutting-edge digital tools optimises production processes, ensuring a more efficient and waste-free production.

At DTS, Brazilian companies showcased their solutions in the startup pitch competition, with Vivax BR and Alya Space ranking among the top 20 finalists. Additionally, the Brazilian delegation visited Dogpatch Labs, Ireland’s premier startup accelerator hub, with over 500 members and headquarters to some of the most successful technology companies in Ireland. They also learnt about its mentoring and investor attraction programme “Irish Tech Challenge”, and the National Digital Research Center (NDRC), which supports early-stage tech startups.

Brazil’s pioneering participation in DTS 2024 was just one sign of the growing participation of foreign startups. The event also boasted pavilions from Pakistan, Italy, Malta and Poland, highlighting the event’s global reach in fostering international partnerships.

Innovation-led, purpose-driven tech startups are not only transforming traditional industries but also helping develop sustainable solutions crucial for addressing global climate and environmental challenges. By providing a showcase for these startups, DTS helps startups identify corporate partners and attract investments vital to ensure that groundbreaking technologies continue to help make the world a better place for all.

VIVAX's Assistive Rehabilitation Machine

CHAMBER FEATURE

Merging tradition with sustainability

Sustainability in tourism – embracing slow travel

in Waterford city

Waterford City is renowned for its extensive tourism attractions and is taking significant strides towards sustainable tourism. A prime example is the innovative approach embraced by Visit Waterford and the recently launched four-day slow travel experience itinerary aimed at promoting

"By adopting sustainable practices and promoting slow travel, Waterford City is setting a standard for responsible tourism."

eco-friendly and immersive tourism.

The slow travel movement encourages tourists to engage deeply with their surroundings, fostering a more meaningful and less resource-intensive travel experience. A custom-designed itinerary exemplifies this approach through a thoughtfully curated four-day journey which includes attractions that are accessible via public transport or bike.

Visitors can immerse themselves in the city's rich history with walking tours of the Viking Triangle and guided tours of House of Waterford’s factory, where they can learn about 240 years of craftsmanship. Explore Waterford’s art scene by exploring local galleries and workshops, engaging in hands-on activities and supporting local artists. Branching out to County Waterford, visitors can escape to the natural beauty surrounding Waterford through guided walks and bike tours on the Waterford Greenway and in the exquisite Mount Congreve Gardens. By adopting sustainable practices and promoting slow travel, Waterford City is setting a standard for responsible tourism. These initiatives not only enhance the visitor experience, but also contribute to the preservation of the city’s cultural and natural heritage.

Sustainability in Waterford doesn’t stop with sustainable transport as many attractions are implementing their own policies; House of Waterford is no exception to this. This iconic destination not only showcases the intricate craftsmanship of Waterford Crystal but also integrates sustainable practices into factory operations. The factory focuses on a number of eco-friendly initiatives including energy-efficient production processes, waste reduction strategies and a commitment to sourcing materials responsibly. Visitors can take guided tours to witness firsthand how tradition and sustainability coexist, making it a mustvisit for those interested in both heritage and environmental responsibility.

Shaping our future

Shane Hughes takes a look at the EU elections and sets out Chambers Ireland’s priorities

The EU elections are a pivotal moment for shaping the future of Europe. In the lead-up to the elections, Chambers Ireland have been encouraging voter participation and highlighting key priorities of the Chamber Network to MEP candidates. In our Manifesto for Europe, we made the case for expanding international trade and focused on climate & energy, skills, delivering the single market, competitiveness and regional investment.

On 7 June, Irish voters went to the polls to elect the 14 MEPs who will represent them for the next parliamentary term. The results were largely unsurprising; while the Green Party lost two seats, candidates from Fine Gael, Fianna Fáil, Sinn Féin, Labour and a number of Independents were successful. However, the broader EU context

shows a greater divergence in political trends. While anti-establishment parties gained ground in many countries and secured about 25% of the overall seats, the pro-EU majority composed of the European People’s Party (EPP), Socialists and Democrats (S&D), and Renew remains largely intact. MEPs making up this contingent will now form a majority to support the next EU Commission and identify political priorities for the next mandate.

"In our Manifesto for Europe, we made the case for expanding international trade and focused on climate & energy, skills, delivering the single market, competitiveness and regional investment."

Looking ahead, one thing is certain –the Green Deal enters a defining period for the coming 2024-2029 term. While there won’t be a complete U-turn on green policies, we are likely to see (a) a slowing down of green policymaking and (b) less ambitious legislation. Instead, security and industrial policy will feature more and more on the political agenda.

The reason for this shift is largely tied to the makeup of the new Parliament. Compromise will be key to ensuring progress on files, from advancing the Capital Markets Union to progressing Free Trade Agreements. We can therefore expect more alliances to be formed on a case-by-case basis and while not a new phenomenon, this time it will be qualitatively and quantitatively different than before. The question is to what extent – if at all – the traditional majority accepts the support of the anti-establishment groups to facilitate progress.

Shane Hughes is Policy and International Affairs Manager at Chambers Ireland

Over the course of the next mandate, Chambers Ireland will work with colleagues at Eurochambres to highlight our core priorities:

1. Implementation, enforcement and facilitation, not more regulation

2. Boosting Europe’s economic attractiveness, for investment, sustainability, and technological leadership

3. Demonstrating to international partners and competitors that Europe is ‘open for business’

4. Ensuring stronger synergy between climate targets and industrial policy.

European Parliament in Brussels

Closing the skills gap

English language provision would help thousands of people under our protection to gain employment and contribute to society, writes Aishwarya Patil

"As the only predominantly English speaking, small open economy, with a skilled workforce and a young population, Ireland has many opportunities to grow."

In the past couple of years, Ireland has endured many external shocks, like Brexit, the Covid-19 pandemic, housing constraints and the broader impacts of the Russian aggression in Ukraine, including an energy shock and large-scale migration. As the only predominantly English speaking, small open economy, with a skilled workforce and a young population, Ireland has many opportunities to grow. e right decisions and actions could have a huge impact on Ireland’s economic growth.

And yet, one of the biggest issues that our members and Irish businesses are experiencing is the lack of available talent. As of April 2024,

the monthly unemployment rate stands at 4.4%, with more than three-quarters of our working age population now in employment. Despite high employment and given our economic circumstances and prospects, there are opportunities to increase the labour force participation rate and ensure all potentially eligible workers are given the chance to utilise their skills and experience to ll vacancies across the country. In order to do this, we should be investing in all the people that are available to work here and we should recognise the current employment gap facing people seeking international protection in Ireland. ousands of people under our protection could help meet our growing skills needs, however, the main issue is that they lack the necessary English language pro ciency to do so. At the same time employers are contributing €1.5 billion to the National Training Fund, with millions going unspent. In the “Closing the Skills Gap” Report

by Chambers Ireland, we called on the Government to use a small share of the National Training Fund surplus to invest in the people here in Ireland. Some of the challenges we may face are the lack of national policies or standardised protocols related to English language provisions. e lack of high standard English pro ciency of migrants and refugees is the biggest obstacle for them to gaining employment and courses provided by the Education and Training Boards (ETBs) o en do not provide the rapid language progression required for migrants to engage in the jobs market.

e ETB sector also su ers from a shortage of quali ed English teachers. Due to all these reasons, migrants and refugees take longer to enter the employment market than people of an equivalent level of education and ability. ey have to constantly rely on the State to support them for extended periods of time.

Ireland needs to take inspiration from peer country programmes that have been successfully implemented in other EU countries. In 2010, Germany introduced its nationwide Integration Programme. is programme mandates all non-EU nationals to take 100 hours of orientation and 400-600 hours of language courses with the intention of reaching B1 level.

Finland o ers personalised integration plans which include integration support for education and employment, language studies and more. e Swedish policy pairs immigrants with case workers who are dedicated exclusively towards immigrants

"Integration programmes like the ones introduced in peer countries have economic benefits for both the migrants and the host country."

CALL TO ACTION

and the increase in labour force participation means extra resources are recouped within two years of the commencement of training. Denmark o ers 540 hours of language training in the rst years of arrival, resulting in high employment rates.

Integration programmes like the ones introduced in peer countries have economic bene ts for both the migrants and the host country. Given the unique circumstances that we are experiencing as a result of the displacement of Ukrainians, Ireland has a great opportunity to not only help the people who are seeking international protection here, but also to help ourselves. At a time when our labour market is constrained and where businesses across the country are struggling to expand their workforces to meet customer demand, we have welcomed a sudden in ux of a generally young and highly educated potential cohort of workers. At least 24,000 of these are willing to work but have been recognised as facing signi cant language barriers. Enabling them with the necessary language skills could be very bene cial.

• Provide intensive language training for all people seeking international protection in Ireland

• A €3000 investment in intensive language training is Exchequer neutral within 12 months

• In excess of €200m of 2024’s National Training Fund receipts will go unspent

• At least 24,000 people seeking international protection in Ireland are disadvantaged because of their language skills

• Intensive language training raises employment rates by 25%

• Intensive language training raises income for those in work by 33%.

• Recommendations

• Immediately initiate a variety of intensive language courses to assess their e ectiveness in the Irish context

• Fund these programmes through the surplus from the National Training Fund employers’ levy, unspent in 2024

• Training should be to at least C1 level

• Training plans should be developed for each participant to ensure that language training is compatible with their existing skillset

• To ensure continuity of training, participants should not be moved to another Local Authority area during the period of training.

Aishwarya Patil is Policy and Research Associate at Chambers Ireland

Supporting Ireland’s TMT firms

AIB will continue to play a key role in funding Irish businesses in the TMT sector

The Technology, Media and Telecoms (TMT) sector plays a key role within the Irish economy and accounts for more than half of total service exports in Ireland.

Despite recent challenges, TMT will continue its strong contribution to the Irish economy for the foreseeable future and is vital to our economic resilience.

"We are focused on making sure our customers have the right support and funding to scale

at every stage of

their

business lifecycle."

AIB plays a critical role in funding the diverse range of businesses in the Irish TMT sector. e bank has a holistic approach, with a full range of products and services that provide support at every stage of a TMT customer’s lifecycle, from start-ups to SME and corporates, all supported by specialist sector teams. AIB is very proud to be one of the most prominent TMT funders in Ireland across all stages of the lifecycle.

“We are focused on making sure our customers have the right support and funding to scale at every stage of their business lifecycle,” says Denis

Denis Ryan, Technology, Media & Telecoms Sector Specialist, AIB Business Banking

Ryan, TMT Sector Specialist, AIB Business Banking. “We can provide tailored solutions ranging from equity, debt capital and treasury solutions to corporate nance advisory services, fundraising, M&A, as well as an array of advisory services for individuals and businesses at all stages of the technology lifecycle.”

Denis points out the role a bank plays in the early stages of a company’s lifecycle. “ ere is a huge array of products and advisory services a bank can provide to augment growth. is is o en overlooked in the early stages of a company’s lifecycle where companies are focused on product market t. Like a technical stack, a good banking foundation can set a company up to handle the complexities of scaling the team and growing internationally,” says Denis.

AIB is proud to support the technology and business communities in regions across Ireland as a founding partner in the PorterShed in Galway and through its partnership with Ludgate in West Cork. PorterShed and Ludgate are two excellent examples o ering companies a gateway to the world in some of Ireland’s most beautiful locations.

e PorterShed now has capacity for over 300 members. is new innovation space, which can host up to 100 people, has held over 60 events since it launched in November 2023 and continues to be the fulcrum for tech events in Galway and the West region. e PorterShed’s core focus for 2024 is rolling out a suite of AI programmes and supports for their members and community.

Ludgate is also thriving and has hugely optimistic plans for supporting innovation across Cork. It recently celebrated the oneyear anniversary of the partnership between Ludgate and Skillnet Innovation Exchange, facilitated by Skillnet Ireland. Over the past year, this partnership has ourished, creating a vibrant ecosystem for innovation, growth and collaboration.

is piece is an extract from AIB’s recently launched Technology, Media and Telecoms Outlook for 2024. e full report can be read here Tech-Outlook-Update.pdf (aib.ie).

In the realm of family businesses where passion, heritage and commitment intertwine, the importance of sound nancial planning cannot be overstated according to Tom McDonald, Regional Manager, Customer Financial Planning. “I’ve witnessed rsthand the pivotal role that nancial planning plays when it comes to the unique challenges faced by family businesses.

ese businesses have a critical requirement to navigate succession planning alongside wider nancial planning needs.

“AIB has been backing SMEs for decades. Fostering a deep understanding of the challenges faced by family businesses is of critical importance to us. e recent Family Business research report conducted with Dublin City University’s National Centre for Family Business (NCFB) highlighted that succession aspirations are healthy across the island of Ireland. e report also highlights that succession planning is critical to future-proo ng and failure to plan for the medium and long term in this way ultimately damages the viability of the family business for future generations. Financial planning stands as a cornerstone of succession planning, enabling family businesses to thrive through generations.”

When engaging with an AIB Financial Advisor, the initial question posed o en revolves around identifying the most crucial asset – the business owners and company directors themselves. Understanding the personal and corporate implications in case of unforeseen events allows for the creation of a robust nancial plan that

“AIB has been backing SMEs for decades. Fostering a deep understanding of the challenges faced by family businesses is of critical importance to us."

emphasises protection and continuity. Protecting business loans emerges as another critical component of nancial planning for family businesses. e ability to maintain debt payments in the face of unpredictable circumstances can be challenging without proper strategies in place. Tax-e cient plans can help alleviate the burden and safeguard the nancial stability of the business during turbulent times. When considering retirement planning, distinctions arise between self-employed individuals and company directors. With evolving legislation and changing landscapes, it is imperative for business owners to reassess their retirement strategies to optimise tax e ciencies and capitalise on new opportunities. By aligning retirement planning with succession goals, family businesses can transition smoothly to the next phase while securing their nancial future. Moreover, family businesses should look to extract company pro ts in a tax-e cient way. AIB Advisors can evaluate existing structures, devise comprehensive nancial plans and identify opportunities to reinvest pro ts strategically. By integrating succession planning principles, businesses can unlock new avenues for wealth creation and expand their nancial horizons beyond the present. “We worked with a business recently where we were involved from the business formation, through to a buyout situation,” shares Tom McDonald. “Ahead of the buyout, we recommended utilising measures to extract value from the business into retirement vehicles and investment options. Now, we're collaborating on investment strategies post-sale and planning for future ventures. Working closely with founders, family members and Company Directors is always rewarding. Family businesses are the backbone of our communities. Your business works hard for you; it’s essential you’re ensuring it's working hard for your nancial future.”

For guidance tailored to your unique business and personal needs, contact us at 01 771 5867 to schedule a chat with an AIB Financial Advisor. Whether in-person at an AIB Branch or virtually, our advisors are ready to support you on your journey towards nancial security and succession success.

Inspiring and Enabling Green Business

Bord na Móna’s Accelerate Green Programme and the Importance of Sustainable Innovation

As part of our Brown to Green Strategy, Bord na Móna has now fully transitioned from a traditional peat business to an organisation focused entirely on delivering climate solutions and renewable energy. As we’ve scaled and diversified our business, we’ve gained valuable insights along the way. Now, we are committed to inspiring and enabling other green businesses and entrepreneurs across Ireland to thrive. Building a successful community of green innovators will play a significant role in our national efforts to realise our climate targets and create a more sustainable future.

GREEN LEARNINGS

In 2022, Bord na Móna launched Accelerate Green, a programme run in conjunction with Resolve Partners, designed to help rising green businesses operating in the sustainable climate solutions space. It now boasts an alumni of 42 former participant businesses across two different programmes, Accelerate Green Grow and Accelerate Green Start. Accelerate Green Start is dedicated to supporting budding innovators and entrepreneurs in the early stages of development. The programme is condensed into six modules and concludes in a high-profile showcase event. The modules, focused on earlystage support, include customer discovery, market mapping, network development and preparation for investment pitching.

SCALING UP

The Accelerate Green Grow programme is specifically designed for early-stage enterprises and SMEs seeking to scale or diversify their offerings. Over the course of five months, participating companies are brought through several immersive learning sessions delivered by industry leaders, entrepreneurs, potential investors, and successful Irish business representatives. Participating businesses also enjoy access to networking, mentoring and business development opportunities through engagement with experienced senior leaders from across Bord na Móna’s organisation.Accelerate Green Grow culminates in the annual Accelerate Green Conference, which provides a platform for the participating businesses to showcase their offerings to a wide audience of industry professionals, investors, policymakers, and academics, and features keynote addresses and panel discussions from some of Ireland’s leading sustainability experts. This year, standouts included Jane Stout, Vice President for Biodiversity and Climate Action, Trinity College Dublin and James Sprinz, Vice President for Europe, of Energy Impact Partners. Former Accelerate Green Grow companies have benefitted significantly from the programme and have collectively raised €10 million in venture capital. Three-quarters of the alumni have also grown their workforce and scaled their business operations since completing the programme. Several alumni have successfully collaborated and innovated within the Bord na Móna Ecosystem, including Oliver Begley of Biota, and Mike Keane from Hibra Design. Keane is currently working on a pilot project to electrify Bord na Móna’s tractor fleet which is used to plant sphagnum moss across rehabilitated peatlands. Keane says Accelerate Green enabled him to “show how the sustainability value of our services can have real, calculable, fiscal benefit to our clients” and to “understand how to position the company to reach global customers” - learnings that have helped his company scale and thrive.

Recruitment for the next programme will commence in September 2024. If you are interested in applying or wish to learn more, visit accelerategreen.ie

Make the Change for Green:

TAKE FIVE MINUTES TO HELP YOUR COMMUNITY

SSE Airtricity invites local communities and individuals to help shape their €5 million Generation Green Community Fund

SSE Airtricity has established a new Generation Green Community Fund to support sustainability projects across the island of Ireland. The Fund is part of SSE Airtricity’s commitment to customers and the communities it serves by supporting them on the path to net zero through education, awareness raising, as well as grant funding and energy efficiency supports. A consultation phase is now open to input from communities and individuals who would like to share their ideas on how the fund should be designed and delivered. Welcoming submissions, Klair Neenan, Managing Director of SSE Airtricity, said: “Getting to net zero is in everyone’s interest and local communities will be at the heart of the energy transition. We know there are passionate people and groups working hard across the island of Ireland and we want to help them make a positive difference by powering up their sustainability plans. But funding can often be an issue. That’s why we’re delighted to launch our unique Generation Green Community Fund. “We want to hear your ideas and vision about how this fund can best serve your community and advance our shared goals. The form takes just five minutes to complete and will

have a real impact on how this Fund is administered. By actively participating in this consultation, you can shape and influence the design and delivery of this programme.” The consultation process will help establish priorities for the fund, ensuring it focuses on what is most important to communities, for example green energy upgrades for community

buildings, community biodiversity projects or green skills workshops and education. The Fund will open to applications later this year, following the initial consultation period, which ends 23 August.

To submit your views to the consultation or for more information, please visit: www. sseairtricity.com/communityfund

Sustainable Shipping: GoGreen Plus

Paving the Way to a Sustainable Future with DHL’s GoGreen Plus

In today’s business landscape, sustainability is no longer just a trendy buzzword, it’s an essential component of operational strategy. This is particularly true for companies in Ireland, where the enterprise sector is under pressure to reduce emissions by 35% by 2030. However, even beyond regulatory demands, embracing sustainability offers numerous benefits for businesses, customers, future generations, and the planet.

Shipping and delivery services are pivotal in this green transformation, and DHL Express is at the forefront with its commitment to eco-friendly logistics. Our GoGreen Plus service exemplifies this dedication, prioritising sustainable shipping without compromising efficiency.

PIONEERING SOLUTION

GoGreen Plus is a pioneering solution from DHL Express, designed to offer a seamless carbon-neutral shipping option for businesses of all sizes. At the heart of this initiative is the use of Sustainable Aviation Fuel (SAF), a key innovation in reducing carbon footprints.

SAF is a biofuel made from renewable sources like vegetable oils, animal fats, waste products, and agricultural crops. This alternative to traditional jet fuel can slash greenhouse gas emissions by up to 80% compared to fossil fuels. Notably, DHL Express is the first global express courier to provide its customers with the option to use SAF.

CARBON INSETTING VS OFFSETTING

Adopting GoGreen Plus allows businesses to stay ahead of the curve in creating an environmentally friendly supply chain. Companies can customise their carbon dioxide equivalent (CO2e) reductions and decide on the amount of SAF to use, effectively fast-tracking their path to a

greener future.

GoGreen Plus offers flexibility through two primary options: a contractual agreement or a selection via our MyDHL+ platform.

DHL’s GoGreen Plus introduces carbon insetting, a more direct approach to emission reduction within the value chain. With carbon insetting, businesses financially support sustainable practices like using SAF, directly reducing their greenhouse gas emissions. This approach aligns with the Science Based Targets initiative (SBTi) philosophy and can be incorporated into voluntary emission reporting. In contrast, carbon offsetting involves funding external projects, such as tree-planting, to counteract emissions.

BEYOND COMPLIANCE

Embracing sustainable shipping goes beyond mere compliance—it significantly

reduces carbon footprints, enhances energy efficiency, and uses renewable resources like SAF. These measures not only lower costs by optimising delivery routes but also prepare businesses for future regulatory changes and environmental shifts.

DHL Express is leading the way with over 30,000 electric vehicles, 86% renewable electricity usage, and a commitment to carbon-neutral warehouses. We aim to procure eight hundred million litres of SAF, underlining our pledge to achieve net zero by 2050.

By partnering with DHL Express, businesses of all sizes can advance toward a sustainable future, ensuring a healthier planet for all. Join us on this journey and make a lasting impact with DHL’s GoGreen Plus initiative.

Learn more at dhl.com/discover/en-ie

Transition and Sustainability

Now, more than ever, companies need to ensure that their employees have the skills to compete in a low carbon, resource e icient and circular economy

Climate change and sustainable development are a key focus for Further Education and Training (FET) to make a strong contribution to the Government’s call to action and assist companies to make that transition to sustainability. Responding to the critical challenges that businesses are facing, SOLAS has launched FET Micro-Quali cations – a new FET o ering to address the skills needs of the Irish workforce. ese include several sustainability programmes in collaboration with Education and Training Boards (ETBs) and strategic partners such as Enterprise Ireland, IDA, EPA, SEAI, Uisce Eireann and Regional Skills Fora. Micro-

Quali cations are a new route to futureproo ng businesses, upskilling sta in line with future business needs and exibly delivered to t work schedules.

Areas cover Environmental Sustainability, Lean Practice, Resource E ciency, the Circular Economy and Sustainable Supply Chain Procurement. Further areas are being developed in Sustainable Leadership, Sustainable Finance and Sustainable Reporting. All Micro-Quali cations are QQI accredited and are little or no cost to employees and employers.

For further information on what’s available in your locality, contact your local ETB or visit www.skillstoadvance.ie

RESPONDING TO THE CRITICAL CHALLENGES THAT BUSINESSES ARE FACING, SOLAS HAS LAUNCHED FET MICROQUALIFICATIONS – A NEW FET OFFERING TO ADDRESS THE SKILLS NEEDS OF THE IRISH WORKFORCE”

Let it Flow

Capitalflow, having established itself as a leading business lender in Ireland, has an exciting story to tell

Since 2016, Capital ow has lent over €1.5bn to property investors and Irish SMEs and has ambitious growth plans for under the leadership of CEO, Ronan Horgan.

Capital ow’s target market is the mid-tier commercial market engaging with customers in single or multiple investments, who are typically involved in the operation of their business—either professional landlords operating in the residential or commercial investment sectors, or owner/operators directly involved in the management of their trading business (hotels, pubs, SMEs).

“We lend to borrowers with borrowing requirements from €200,000 to €35 million, who are focused on investments including residential, industrial, leisure and retail assets,” says Colum Breslin, Managing Director of Capital ow’s Commercial Real Estate Team.

“ e property market has seen decreased activity over the last 12 months, as investors have adopted a cautious approach to their investment strategies due to the previous increases in interest rates. We have seen growth in re nancing debt from borrowers previously banked by other nancial institutions. As interest rates have peaked with the cycle now moving towards rate reductions, it is hoped that this will encourage activity and demand in the property market.”

COMPETITIVE ADVANTAGE

Capital ow’s commitment to the Irish property market is underlined by the recent acquisition of a commercial property loan book previously owned by Lunar Commercial Mortgages DAC, representing a loan portfolio of €122m, comprising of borrowers with investment properties across residential, leisure

and commercial assets. “ e purchase of this portfolio brings Capital ow’s overall loan book to €750m at the end of 2023,” Breslin reveals.

“With the bene t of funding from our parent company bunq, we have a competitive advantage over our non-bank competitors, by accessing their liquidity to fund our customers. In addition, our engagement with customers and a exible approach allows us to compete with the main pillar banks.”

EXPANDING OFFERINGS

Capital ow was authorised on a transitional basis as a retail credit license rm by the Central Bank of Ireland and is currently progressing through the Central Bank’s full assessment process. “Upon successful completion, we anticipate being able to expand our product o erings in the coming years, and to o er more choice to customers in the Irish market.”

Capital ow are building their business with a “people focus”, with a personalised service and accessible team ready to pick up the phone or meet in person. “We take the time to listen to our customers, we get to know what they need and we think outside the box in terms of nding solutions that match their needs. at’s o en a real rarity in nance – we have no one size ts all.” Speed and frank conversations are other cornerstones of customer relations: “We know time is money for many of our customers and giving them a quick decision is something customers really appreciate.”

With continued growth planned, Breslin expects the business to double over the next few years. “We see opportunities supporting our existing customers in their requirements and working with new customers in the market, and we look forward to exciting times ahead.”

OUR ENGAGEMENT WITH CUSTOMERS AND A FLEXIBLE APPROACH ALLOWS US TO COMPETE WITH THE MAIN PILLAR BANKS”

L to R Shane Flood, David Gavin, Colum Breslin, Capitalflow

New energy and confidence

With a strong history of foreign direct investment and a newly elected mayor taking the reins, it’s an exciting time for Limerick

Speaking at his inauguration ceremony, John Moran, the history-making rst directly elected Mayor of Limerick, told of a “new energy and a new con dence in the air” in his home county.

With a vision for “one Limerick… which will include everyone, rural and urban as well as new and old communities right across the entire county”, he is stepping into a role which o ers huge opportunity to shape the future of the region.

From a rich medieval heritage to a vibrant art, cultural and sports scene Limerick has a lot to o er in terms of a location both to live and do business. It is also home to multiple third level institutions producing graduates in diverse disciplines, from digital animation and lm production to aeronautical engineering and arti cial intelligence.

With its proximity to Shannon airport and Foynes deep water port Limerick is a magnet for foreign direct investment (FDI)–globally recognised names such as Regeneron, Cook Medical, Johnson & Johnson Vision, Dell, Analog Devices, and Northern Trust have made homes there. Regeneron’s total investment in Limerick, since it was chosen as the company’s rst manufacturing facility outside the US, has now topped $1 billion. Limerick is also home to Digital Manufacturing Ireland (DMI), a 30,000 square foot facility where Irish based multinationals

FROM A RICH MEDIEVAL

HERITAGE

TO A VIBRANT ART,

CULTURAL AND SPORTS SCENE LIMERICK HAS A LOT TO OFFER IN TERMS OF A LOCATION BOTH TO LIVE AND DO BUSINESS”

and small businesses can try out, learn about and connect with other partners involved in new digital based manufacturing technologies. Opened in 2023, the Government-backed national centre of excellence boasts a fully functional physical and digital production line where businesses can test and create new technologies and use-cases in an industry environment.

Last year, the city was ranked rst for FDI Strategy in the Micro European Cities of the Future category by fDi magazine (published by a specialist division of e Financial Times).

e ranking recognised the work being undertaken to attract foreign investment into the city; in the ve years to November 2022 Limerick attracted FDI worth €1.57bn with the lion’s share going to biotech and medical device manufacturing.

Limerick has a robust foundation established for future investments with the comprehensive enterprise infrastructure already in existence. e investment history of FDI companies in Limerick clearly illustrates how strategic planning, economic vision, and cooperative e orts can lead to the development of worldclass facilities. e steadfast commitment of Limerick City and County Council and Limerick Chamber to collaboration with business partners and stakeholders underscores a promising future.

Now, like the rest of the country, everything hinges on Government policy around housing, infrastructure and the cost of living so that businesses and communities can plan and grow for future prosperity. Limerick is ready to step into the future…

Creating a Competitive Region

Seán Golden, Chief Economist and Director of Policy at Limerick Chamber, on the importance of prioritising housing, infrastructure, and economic growth in the Midwest

On 11 June 2024, John Moran became Limerick’s first directly elected mayor. Limerick is the first local authority in Ireland to allow voters to choose their mayor, and Moran is the first mayor in the country’s history to have executive powers—meaning he will personally be able to define and oversee strategies and initiatives that drive the economic and spatial development of Limerick.

Ex-Chamber chief Dee Ryan stepped down from her role as CEO of Limerick Chamber to run in the mayoral elections as the Fianna Fáil candidate, and at the time of writing, Seán Golden, Chief Economist and Director of Policy is holding the fort.

Although his ex-colleague didn’t win the vote, he’s looking forward to collaborating on an exciting future for Limerick under its new mayor, with so much potential to be unlocked in the Midwest.

The Chamber has been actively lobbying and taking an interest in the whole process leading up to the election. “We wanted to be involved in it, given how important it is for Limerick, how historic.”

A debate hosted by the Chamber in the run-up to the election drew a crowd of 300 in person, with a further 600 tuning in online, demonstrating the level of interest. “We’ve found a winning formula for debates,” he says, and is looking forward to repeating the endeavour for the upcoming general election.

For the moment, Golden says, “Our priority for the year is to work with the mayor on delivering his programme. He’s very focused on housing, which is very good for us as it’s something we focus a lot on as well. So we’ll see how we can add value and drive on his delivery programme.”

The city centre and town centres are also a priority for the Chamber; last year they put together a report based on survey data and information from the Central

Statistics Office and came up with 60 recommendations for the city centre. “A lot of these are pretty easy to implement, they just need a small bit of budget behind them. It would be great if they mayor picked that up and ran with it. We really feel it could increase the vibe and ambience of the city centre.”

Naturally housing is of great concern to the Chamber, and its members, but other issues of major concern are healthcare and infrastructure.

“There needs to be greater investment in the hospital and infrastructure,” Golden says, “But it has never been quite the number one on our list. Housing is number one, and that’s where we tend to allocate our resources.”

However, he points out that all the elements work together to make up the quality of life in the Midwest that means employers can attract and retain staff: housing, public transport, childcare, schools, hospitals.

“When we’re thinking about creating a competitive region and retaining the talent that we lost every year to Dublin from college and university, we have to make waves with these things or else it’s going to get worse.”

OUR PRIORITY FOR THE YEAR IS TO WORK WITH THE MAYOR ON DELIVERING HIS PROGRAMME”

However, the housing crisis tends to dwarf all other priorities, according to Golden, though policing is rising up the list, to make the city centre a safer space. While Limerick’s reputation as a dangerous city has vastly improved with “hard fought gains” on tackling its historical problems with organised crime, the main concern now is

smaller scale petty thefts, that affect retailers and members of the public on the streets.

“I’ve been dedicating a lot of my time on the policy and lobbying side to see what can be done there. There are systemic issues in that sector that aren’t going to be solved overnight, but we’re trying to make any incremental gains that we can for Limerick.”

IT’S A WHOLE NEW INDUSTRY AND WILL MEAN NEW JOBS FOR GRADUATES COMING OUT OF COLLEGE. IT HAS THE POSSIBILITY TO DELIVER THOUSANDS OF JOBS AND CREATES RETENTION FOR PEOPLE THAT WE WANT TO KEEP”

Looking to bigger strategic visions for the future, Golden sees huge potential for offshore renewable energy. “One of the best things about it is that it’s not in the city centre; it will lift up the whole West Limerick/North Kerry area, which is brilliant to see.

“It’s a whole new industry and will mean new jobs for graduates coming out of college. It has the possibility to deliver thousands of jobs and creates retention for people that we want to keep.”

While it’s an exciting prospect, it’s moving slowly and Golden fears that if Ireland doesn’t grab this opportunity, we’ll lose first mover advantage. “A lot of policy support needs to come from the Government, and it’s moving at a glacial pace at the moment,” he says. “We don’t want to lose our competitive advantage, because all countries are trying to focus on this now and whoever is the prime mover on it will capture all the benefits. We’d be concerned that we’re not moving quick enough to actually do that. We’ve seen two large providers pull out already citing the regulatory environment.”

However, the focus on the renewable energy sector “has a lot of buy-in from stakeholders locally” and has brought people together, united in an exciting vision for the region. “We can all see this opportunity, and everyone is working towards it. We get a lot of feedback from businesses that are thinking about setting up in the Midwest that they get a great vibe that people here are working together.”

A Milestone for Limerick

If sustainability is now very much a guiding light in the construction industry, then Limerick Twenty Thirty has become the lighthouse as its iconic Opera Square illustrates

JOHN SISK & SON

SURPASSED GOALS,

ACHIEVING A REMARKABLE 98% REUSE OUTCOME AND SETTING A NEW NATIONAL STANDARD”

Limerick Twenty Thirty’s Opera Square is set to be one of Limerick’s most significant 21st-century developments. This €300 million 3.7acre project aims to transform Limerick city and region through innovative design and a strong focus on sustainability. This project will also have an economic benefit for Limerick and the wider mid-west region.

Key features include the preservation of 16 out of 18 Georgian buildings on the site, which will be integrated into the project. Some of the Georgian buildings will be adapted into a new state-of-the-art Limerick City Library, which is set to begin construction later this year. This library will be unrivalled in terms of its architectural mix, its deployment of technology and of course, sustainability. It will be a true community space where people can gather, read and take advantage of a range of amenities, including sensory rooms, recording studios and much more.

Opera Square is a lighthouse demonstrator project in sustainability and this is shown by Limerick Twenty Thirty’s programme which involved tracking and reusing demolition materials – the largest project of this type ever undertaken nationally. Limerick Twenty Thirty set an ambitious materials reuse target of 70% for the project’s enabling works. Contractor John Sisk & Son surpassed this goal, achieving a remarkable 98% reuse outcome and setting

Limerick City Library, A Living Room for Limerick

a new national standard for the application of circular economy principles in construction. So much so that the Environmental Protection Agency (EPA) has chosen Opera Square for a visit in August as part of a lessons learned exercise on the reuse of materials.

Further highlighting its status as a leading circular economy project, Opera Square was the sole large-scale Irish example presented by the Irish Green Building Council (IGBC) at the Oireachtas Joint Committee on Environment and Climate Action debate on the circular economy in July 2024.

Looking ahead, LTT is committed to pushing boundaries through its partnerships with Atlantic Technological University (ATU), the IGBC and LCCC Southern Waste Management Region. As part of this initiative, Keith Fahy, an MSc student in ATU’s Circular Economy in the Built Environment course, has embarked on a two-year placement with the Opera Square Lighthouse Project. In this role, Mr Fahy will examine Opera Square project phases through a circular economy lens and integrate these principles throughout the project’s development.

The site will feature several key buildings, with One Opera Square being a standout. This building will offer 12,111 m² of Grade A office space, designed to meet LEED, WELL and Wiredscore Platinum standards. Expected to attract major tenants and accommodate around 1,000 employees, One Opera Square presents an affordable alternative to Dublin, Cork, or Galway. Demonstrating a strong commitment to sustainability, the innovative design of One Opera Square and the site wide basement construction has resulted in a saving of 2,000 tonnes of concrete and 2,000 tonnes of steel compared to traditional methods of construction.

As part of the broader development, construction will also include the 14-storey Landmark Building, set to be Limerick’s tallest structure. This office will accommodate approximately 950 employees. Additionally,

AS PART OF THE BROADER DEVELOPMENT, CONSTRUCTION WILL ALSO INCLUDE THE 14-STOREY LANDMARK BUILDING, SET TO BE LIMERICK’S TALLEST STRUCTURE. THIS OFFICE WILL ACCOMMODATE APPROXIMATELY 950 EMPLOYEES”

there are plans for a 57-bed hotel, 18 apartments and the regeneration of the 18thcentury Granary building into office and restaurant space.

The development also features Limerick’s largest public realm square, with a ‘mirror pool’ in the heart of the site. This mirror pool can be quickly drained to transform the space into an entertainment venue for concerts, a fanzone for the 2027 Ryder Cup and much more.

David Conway, CEO of Limerick Twenty Thirty, emphasises that Opera Square aims to position Limerick as a leading European city for living, working and playing. The project blends Georgian architecture with modern design, reflecting Limerick’s past and future. With a completion target set for the end of 2026, the development is expected to be a defining feature of Limerick’s skyline and urban landscape, setting new standards in sustainability and design. This ambitious project is not only a significant milestone for Limerick but also aims to make a lasting impact nationally.

Opera Square CGI

Opera Square Today - July 2024

Opera Square following the Demolition and Enabling Works

Pioneers in community engagement

Serosep is leading the way in community engagement and sustainability in Limerick

Serosep, a renowned provider of diagnostic and testing solutions, is more than just a leader in its eld; it is a pillar of the Limerick community. e company actively engages with local initiatives and projects, aiming to foster a spirit of collaboration and support throughout the region. Having recently been shortlisted for the Limerick Persons of the Year award, it’s safe to say that Serosep has a proven commitment to community engagement. is engagement is evident in its ongoing sponsorships, which span a diverse range of activities and causes including programs for both academic and sports sponsorships and local and international charitable donations. One

of the standout e orts by Serosep is its sponsorship within local colleges. By supporting educational institutions, Serosep helps to nurture the next generation of scientists and engineers. is sponsorship includes funding for research projects and awards for deserving students. Sustainability is at the core of Serosep’s operational philosophy. Reducing the company’s carbon footprint underpins all activities and this is clearly evident with the recent installation of an impressive 284 brand new solar PV panels at the company’s headquarters in Annacotty, setting a precedent for other businesses in the region to follow. Serosep is also a signi cant contributor to local employment, winning numerous awards

and certi cations including being certi ed as A Great Place to Work. Serosep prides itself on providing stable and rewarding careers with a focus on professional development and employee wellbeing. Initiatives such as a reduced working week were recently introduced so that all employees can bene t from a greater worklife balance rough robust community engagement, strategic sponsorships, pioneering sustainability e orts and a commitment to local employment, Serosep is not only shaping a brighter future for its industry but also for the entire Limerick community. e company’s e orts are a testament to what can be achieved when business success is paired with a strong sense of social responsibility.

Boost Year-Round Employee Motivation with Tax-Free Rewards!

Summer is a great time to reward employees for a holiday bonus to sweeten their annual leave

When we think of rewards, many companies think of Christmas, but the truth is that rewards are for all year round; employees need them. The impact is clear: a BHN survey found that 49% of leaders said they observed increased team motivation and productivity because of staff rewards. Adrian Krajnik, Corporate Account Manager, One4all Rewards says: “In recent years, we have seen a significant increase in orders during the summer months. Employers are now beginning to recognise that although rewards at

Christmas are so important, they are also required during the year. Staff go on holiday, take their annual leave, and spend more time with their families; it’s the perfect time to reward them.”

The good news is, as a business, you can reward your staff with up to €1,000 taxfree, thanks to the increase in the benefit in kind limit. You can give employees up

to two small benefits under the condition that they do not exceed the threshold. This change allows businesses to reward their employees with up to €1,000 per annum in One4all Gift Cards, exempt from tax, PRSI, and USC charges, potentially saving up to €1,313.54 per employee. Investing in your employees not only acknowledges their dedication but also fosters a sense of belonging within your organisation. It enhances employee loyalty, which, in turn, can have a positive impact on retention rates. Ultimately, you are saving money and effort on recruitment and training.

Our One4all Gift Cards can be loaded with anything from €15 to €150, with our Digital Gift Card offering employers the chance to personalise the gift with their company logo or a video message. For values above €150, our One4all Chip & PIN Gift Card is available in a physical or digital reloadable format. For more information, email rewards@one4all.ie or visit one4allrewards.ie

Need Credit for Cash Flow?

Credit Review – ensuring viable SMEs and farms have access to bank credit to accelerate business growth

Many Irish businesses are now repaying Warehoused Tax Debt to Revenue following the 1st May deadline. With this additional outflow, it’s important to review cashflow needs to ensure they maintain enough cash in their business. Running out of money is one of the most common causes of business failure – even a profitable venture will struggle if it runs short.

Businesses should continuously update cashflow forecasts showing all projected

expenses and income for the next 12 months to clearly understand when they might face potential cashflow shortages. Otherwise, they risk spending cash now that will be needed to pay suppliers or Revenue in the future. In addition, unforeseen events (such as loss of a key customer or an unexpected bad debt) can negatively impact cash flows. A cushion will ensure businesses can successfully trade through any disruption. This can be cash reserves, or access to bank lines of credit, overdrafts and short-term loans.

A strong relationship with your bank and understanding the documentation they require can facilitate faster approval of credit facilities, and it is essential to maintain accurate financial records and forecasts to demonstrate your repayment

Credit where it’s due.

Having difficulty getting a new business loan or restructuring your existing debt with your bank?

Established by the Minister for Finance, Credit Review is here to help.

Talk to the credit experts today on 0818 211 789 or visit creditreview.ie

capacity. Presenting a clear business plan with cash flow projections will help ensure a timely approval of the credit you require. If your credit application is declined by your bank, Credit Review can help. We provide an appeals mechanism for borrowers who have had their credit applications rejected by an Irish bank (AIB, BOI and PTSB). Our track record is strong: 8 out of 10 businesses we support get a credit solution from their bank. Our appeal process is informal, affordable, and available to all Irish SME and farm businesses. We can review requests for credit facilities such as overdrafts, term loans, invoice or asset finance up to a value of €3 million.

For more information visit creditreview.ie or call the helpline directly on 0818 211789

Building Capabilities and Deploying Powers

The Corporate Enforcement Authority publishes its first annual report, detailing the work on building out its operations

The Corporate Enforcement Authority (CEA) published its first Annual Report on June 19. The Report, which covers the initial period to 31 December 2023 , provides a comprehensive account of the steps taken to establish the CEA’s presence, and of the work undertaken to build the organisation’s operational capability.

The Report includes 17 case studies that illustrate the breadth of the CEA’s impact and demonstrate a considered and graduated approach towards the deployment of enforcement powers.

During the period covered by the Report, the CEA:

• published 9 Information Books and 5 Information Notes for stakeholders’ benefit,

• received over 470 complaints from members of the public, as well as over 300 statutory reports from auditors, examiners, and process advisors,

• received over 1,000 statutory reports from liquidators in respect of insolvent companies and the behaviour of those companies’ directors,

• secured the restriction of 80 company directors and the disqualification of a further 27 company directors,

• secured 107 court orders and 5 search warrants, took 213 witness statements, and effected 12 arrests, and

• submitted 12 files to the Director of Public Prosecutions and secured criminal convictions in respect of failing to keep proper books of account and providing false information.

Marking the publication of the Report, the CEA’s Chief Executive Officer, Ian Drennan said, “We seek to empower our stakeholders both through the provision of accurate, impartial, and accessible information, and through our outreach

WHERE NECESSARY, WE DEPLOY OUR STATUTORY POWERS TO BRING ABOUT COMPLIANCE WITH THE LAW, WITH OUR OPTIONS INCLUDING THE

INITIATION OF LEGAL PROCEEDINGS”

activities. Examples of the former include Information Notes that we issued over the period, which dealt with topics including early warning tools, right of access to companies’ registers of members, and the risks associated with accepting company directorships in certain circumstances.

Through our graduated and proportionate approach towards indications of less serious non-compliance, we quietly go about ensuring that duties are respected and that rights are vindicated without having to resort to our statutory powers. Where necessary, we deploy our statutory powers to bring about compliance with the law, with our options including the initiation of legal proceedings. At the upper end of the spectrum as regards seriousness lies criminal enforcement. In that context, during the period we obtained and executed

over 100 court orders for the purposes of compelling the production of documents, executed 5 search warrants, took over 200 witness statements, and effected 12 arrests.

In parallel to our investigative work runs our supervision of the corporate insolvency process. That work involved the examination of hundreds of liquidators’ reports and saw a total of 80 company directors being restricted together with a further 17 company directors being disqualified.

One of our core strategic objectives for our first three years is to establish the CEA’s presence. In that regard, I am particularly proud of the resounding success of the first CEA conference.”

The CEA’s first Annual Report can be accessed on cea.gov.ie

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Minister Stephen Donnelly joins Mayor to open the Tallaght Innovation Quarter; work begins on €15m Balbriggan Harbour project; and Minister Humphreys opens Kilmainhamwood Community Centre

Two development projects in Co Limerick receive over €13.5m in funding; and Cork County Council invests €1.2m to enhance energy e iciency at Fermoy Swimming Pool

€7.8m Rural Regeneration Development funding for Leitrim projects; new permanent exhibition opens at Strokestown Park House; and Galway City Council launches first Climate Action Plan for the city

Donegal to host TBEX 2025; East Belfast park reopens following £1.7m redevelopment; and Minister Humphreys announces €558,788 for Cavan outdoor projects

Cathaoirleach of Ratoath Municipal District, Cllr Brian Fitzgerald was joined by Minister of State for Sport, Physical Education and the Gaeltacht, Thomas Byrne TD, Minister for Justice and Equality Helen McEntee TD, Meath County Council Chief Executive Kieran Kehoe and Chairperson of St Peter’s GAA Dunboyne Gillian Reilly to open Kepak Park and St Peter’s Academy Centre, Dunboyne, providing sports playing fields consisting of three junior playing fields and a full-size adult pitch. The Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media provided over half the funding (€2,332,646) for the €4 million project under the Large-Scale Sport Infrastructure Fund. Meath County Council and St Peter’s GAA also funded the project.

In Association with

Minister Stephen Donnelly joins Mayor to open Tallaght Innovation Quarter

Work begins on €15m Balbriggan Harbour project

Minister for Housing, Local Government and Heritage, Darragh O’Brien joined the Mayor of Fingal, Cllr Adrian Henchy to turn the sod on a multi-million-euro development of Balbriggan’s Quay Street and Harbour. The transformational project is aimed at creating a high-quality public amenity and premier visitor destination to revitalise Ireland’s youngest town. It will also create a unique, sustainable public open space. The 19,300 square metre site will include a multi-purpose plaza area and linear park designed to host markets, events and festivals.

Fingal County Council has exchanged contracts with contractor John Craddock Ltd and work has commenced on the €15m undertaking, the largest element of the €50m 2019–2030 Our Balbriggan Rejuvenation Programme. The ambitious vision contained in the Our Balbriggan Project was the result of community engagement in 2019 which saw more

Chief Executive

County Council,

Farrelly; Minister for Housing, Local Government and Heritage, Darragh O’Brien; Mayor of Fingal, Cllr Adrian Henchy; and Chair of the Our Balbriggan Leadership Group, Dr David Begg, breaking ground on the €15m transformation of Balbriggan’s Quay Street and Harbour. Picture: Gareth Chaney.

than 25% of residents outline their preferences for the future of the town. Research conducted among the people of Balbriggan demonstrated strong support for reimagining the Harbour and Quay Street area. The works at Quay Street and the Harbour, on both sides of its famous viaduct, will redefine Balbriggan’s beach and coastline and are expected to be complete in late 2025.

Some 75% of funding for the project will come from the Department of Housing, Local Government and Heritage’s Urban Regeneration and Development Fund, with the remainder from Fingal County Council’s capital spending programme.

Mayor of South Dublin, Cllr Alan Edge was joined by the Minister for Health, Stephen Donnelly to officially open the Tallaght Innovation Quarter, which has seen the completion of a €16m purposebuilt innovation centre, Work IQ, as well as an €8m public realm scheme, which links Work IQ with County Hall, the Cultural Quarter, the future Tallaght Transport Interchange, as well as Tallaght Town Centre. Supported by the Department of Housing, Local Government and Heritage through the Urban Regeneration and Development Fund, the Innovation Quarter has transformed the urban landscape of Tallaght, supporting its regeneration and the delivery of the Tallaght Town Centre Local Area Plan.

Work IQ comprises a four-storey, 2,980m2 building offering three floors of flexible office accommodation to support businesses, local entrepreneurs, start-ups or SMEs. The centre also features a public area on the ground floor with town hall space and a café facing directly onto a new urban plaza. Located on land owned by South Dublin County Council in Tallaght Town Centre, Work IQ is a key part of the new Innovation Quarter Tallaght urban district being developed by the Council that also includes a new cost rental apartment scheme (which, along with Work IQ, will be served by the Tallaght District Heating Scheme, Heatworks) and the new flagship public park called Innovation Square.

“This regeneration has transformed Tallaght Town Centre into a modern, vibrant town centre which now links the cultural, commercial and civic elements of the area,” says Alan Edge, Mayor of South Dublin County Council. “With the hospital, university, Civic Theatre, Rua Red exhibition space, The Square Shopping Centre, Tallaght Stadium and now the addition of the Work IQ Innovation Centre, which stands as the jewel in the crown, the future for Tallaght is one of progress, innovation and enhanced community.”

Minister Stephen Donnelly with Jason Frehill, Director of Economic, Enterprise and Tourism Development, South Dublin County Council. Photo: South Dublin County Council.

[ SOUTH COUNTY DUBLIN ]

[ FINGAL ]

Victor Smyth of contractors John Craddock Ltd, left, with

of Fingal

AnnMarie

[ COUNTY MEATH ]

The Boyne Valley to Lakelands Greenway at Kilmainhamwood was o icially opened by Ministers Jack Chambers and Heather Humphreys. Ireland’s newest Greenway provides a 30km car-free pathway starting at the Blackwater Park in Navan and travelling along the former Midland Great Western Railway, steeped in natural, built, and cultural heritage, to Kingscourt, finishing at Dún a Rí Forest Park. Also in attendance were Meath County Council CEO Kieran Kehoe, Cathaoirleach of Meath County Council Tommy Reilly, Ministers Helen McEntee, Thomas Byrne, and Cllr Eugene Cassidy.

Photo by Barry Cronin.

Minister Humphreys opens Kilmainhamwood Community Centre

Meath County Council welcomed Minister for Rural and Community Development, Heather Humphreys TD to Kilmainhamwood to o icially open Kilmainhamwood Community Centre, which received funding from her department. This project resulted in €305,460 invested into Kilmainhamwood, with €250,000 funding from the Town and Village Renewal Scheme and the remainder from Meath County Council.

awarded to Meath County Council for local biodiversity projects

During National Biodiversity Week, Minister of State for Nature, Heritage and Electoral Reform, Malcolm Noonan TD announced funding of €2.8m to local authorities to carry out biodiversity projects through the Local Biodiversity Action Fund. Meath County Council was awarded over €100k to deliver projects in 2024. €100K

The objective of this project was to transform a derelict building in the centre of the village into a vibrant building that could host various community activities. The aim was to greatly enhance the village and help make it an attractive place to live, work and socialise. The building will be used for various functions, from hosting events to working remotely in the upstairs hub.

“I think it’s fair to say that this investment really does speak to the level of ambition shown by the local community in coming forward with superb ideas and locally led plans,” says Minister Humphreys. “This visit to Kilmainhamwood also demonstrates the vision that underpins our landmark rural development strategy ‘Our Rural Future’. That’s to deliver projects that make our rural towns and villages more thriving, inclusive, and sustainable places for our citizens and our families. People are choosing to live in rural areas because of the quality of life, the beautiful natural and built heritage, and, above all, that sense of community.”

Leas-Chathaoirleach Cllr Paul McCabe was joined by Cathaoirleach Cllr Tommy Reilly, Minister Heather Humphreys TD, Minister Helen McEntee TD, Chairperson of Kilmainhamwood Area Development Association Robert McKinley, and Meath County Council Chief Executive Kieran Kehoe at the o icial opening of Kilmainhamwood Community Centre.

[ COUNTY WATERFORD ]

€926,515

Outdoor Recreation Funding for Waterford

The Minister for Rural and Community Development, Heather Humphreys TD announced €16.1m nationally to support 69 outdoor recreation projects. Under the Outdoor Recreation Infrastructure Scheme 2023, €926,515 was announced for four projects in Co Waterford: Crough Wood Walk – embankment stabilisation project (€175,505), Dunmore East Coastal Walk – upgrade of steps at Portally Cove (€108,000), Benvoy Beach – upgrade of access to beach (€143,010), and Ardmore Beach – development of 870m walkway (€500,000).

[ COUNTY LIMERICK ]

[ COUNTY CORK ]

Mayor of the County of Cork, Cllr Frank O’Flynn officially reopened one of Co Cork’s most iconic tourist attractions following an extensive revitalisation and enhancement programme. Camden Fort Meagher is internationally recognised as one of the finest remaining examples of a classical Coastal Artillery Fort in the world. “With this reopening we are looking to further develop Camden Fort Meagher as a key tourist destination for Cork County in collaboration with other destinations including Spike Island, ensuring it becomes a must-see stop along the Wild Atlantic Way,” says Mayor of the County of Cork, Cllr Frank O’Flynn.

Two development projects in Co Limerick receive over €13.5m in funding

The Minister for Rural and Community Development, Heather Humphreys TD announced funding in excess of €9.6m, from the Rural Regeneration and Development Fund (RRDF) to enhance the visitor experience on the Limerick Greenway. The Limerick Greenway Hubs Development Project will allow Limerick City and County Council to build on the success of the Greenway and leverage the world-class walking and cycling experience with the creation of mini destinations at the four hubs of Ardagh, Newcastlewest, Barnagh and Abbeyfeale. Each hub will have its own unique visitor experience and facilities attracting a broader audience.

A further €3.9m in RRDF funding has been granted for the refurbishment of the historic Fullers Folly building and courtyard in Newcastle West. Limerick City and County Council intend to enhance and support the heritage and tourism offering in the town, at Desmond Castle, by creating a gateway to this important asset through the Fullers Folly site. Working in partnership with the Office of Public Works, this project will link the town’s tourism assets in a coherent manner, improving the visibility and overall visitor experience in Newcastle West.

“This investment in the Limerick Greenway Hubs Development Project and the refurbishment of Fullers Folly will not only enhance the tourism infrastructure but also create meaningful opportunities for our local communities,” says Deputy Chief Executive of Limerick City and County Council, Gordon Daly. “These projects will serve as catalysts for economic growth, cultural preservation, and community pride, ensuring that our towns and villages thrive as vibrant destinations for both residents and visitors alike.”

Minister Humphreys announced funding totalling €164m for 30 landmark regeneration projects across the country. The investment is being provided under the RRDF with a particular emphasis on the revitalisation of rural town centres, which is a key objective of the Our Rural Future and Town Centre First policies.

Cork County Council invests €1.2m to enhance energy efficiency at Fermoy Swimming Pool

Cork County Council announced the completion of a €1.2m upgrade project at Fermoy Swimming Pool to significantly improve the energy performance of the facility, ensuring its continued service to the community for many years to come. Supported by an SEAI grant of €271k, the completed works include the installation of 170 solar PV panels, a new insulated roof, upgraded heating systems including the installation of two heat pumps to replace the old geothermal unit, new air handling units, replacement of the hot water gas boiler for showers, tripleglazed windows and doors and external painting of the complex.

“The enhanced facilities at Fermoy Swimming Pool will benefit the entire community, providing a safe and energyefficient environment for swimmers of all ages,” says Mayor of the County of Cork, Cllr Frank O’Flynn.

Originally constructed in the 1970s and redeveloped in 1996, Fermoy Swimming Pool serves over 150,000 customers annually and provides swimming lessons to over 950 children on a weekly basis. The facility is home to Fermoy Swimming Club, hosts a number of swimming galas and is extensively used by schools to provide lessons to students. Pool staff also operate a Swimming Learning Programme for adults and children. Many local clubs and organisations also use the facility.

Cork County Council opened two new recreational developments in West Cork: Bantry Peace Park is now home to a new inclusive playground with accessible playground equipment, public gym equipment, and a special sensory garden. The Blue Pool Trails Glengarriff underwent extensive improvement works including accessible paths and new seating and viewing areas and transforms the area surrounding the Glengarriff Nature Reserve. In total, €595,940 was invested in newly refurbished Blue Pool Trails, with funding coming from the Outdoor Recreation Infrastructure Scheme, and €366,000 was invested in the Peace Park, which received funding through the Town and Village Renewal Scheme for the installation of a new playground, and the Community Recognition Fund Scheme for the provision of wheelchair accessible equipment and car park works. The Department of Rural and Community Development funded all three schemes.

Skibbereen was awarded €1.8m for public realm enhancement under the Rural Regeneration and Development Fund to reanimate the town centre streetscape and install a new wayfinding scheme, while Clonakilty will receive €200,000 under THRIVE, the Town Centre First Heritage Revival Scheme, which allows Local Authorities and citizens to reimagine town centres through the renovation and reuse of publicly owned vacant or derelict heritage buildings. €2M granted to Cork County Council to revitalise Skibbereen and Clonakilty town centres

]

Sligo County Council has been awarded €200,000 in funding by the Northern and Western Regional Assembly through the European Regional Development Fund Northern and Western Regional Programme 2021–2027. This funding, secured through the EU’s THRIVE – Town Centre First Heritage Revival Scheme – Application Strand 1, is a significant step forward in the Council’s vision to transform the old Sligo Gaol into a modern tourism and community facility. The €200,000 grant will support the development of a further application by Sligo County Council, for funding of between €2-7m for Strand 2 in 2025. This competitive bid will be made against other eligible partners within the Northern and Western Regional Assembly, encompassing nine local authorities.

[ COUNTY LEITRIM ]

€7.8m Rural Regeneration Development funding for Leitrim projects

In a funding announcement by Minister Heather Humphreys TD, two projects in Leitrim were successful in securing funding of over €7.8m under the Rural Regeneration Development Fund Category 1 funding programme. The project for the redevelopment of Glenfarne Wood, which received funding of €2.3m, is a collaboration between Leitrim County Council and Coillte with a deliberate ambition to regenerate North Leitrim. The funding will see the development of a facilities building, car park, playground and sensory area. The second project, approved for funding of €5.5m, is the Exchange Project in Drumshanbo, which will regenerate and transform workspaces and townscapes in Drumshanbo. This project will see the renovation of two town centre buildings (one derelict, the other vacant) and will have the capacity to create 76 jobs within three years. The project will also unlock the back land areas and see enhancement works to the People’s Park.

€1.31M funding announced for

Ballymote library

Minister for Rural and Community Development, Heather Humphreys TD announced a €25m investment in our Public Library Service, including funding of €1.31m for the establishment of a new library in Ballymote. Sligo County Library will also receive €225,090 for a new Next Generation Mobile Library Vehicle.

[ COUNTY SLIGO

Photo by Colin Shanahan

[ COUNTY ROSCOMMON ] [ COUNTY GALWAY ]

New permanent exhibition opens at Strokestown Park House

A new exhibition has been launched at Strokestown Park House in the last preserved 18th century gallery kitchen in Ireland. Titled ‘Food, Feasts and Footmen’, the exhibition sheds light on servant life through displays and informative narratives highlighting kitchen workspaces, food preparation and serving, in addition to the contrasting existences of the gentry in the dining room.

The unique gallery kitchen was concealed behind partition walls until its rediscovery in the early 1980s. Drawing from the records left by Strokestown Park’s last resident, Olive Pakenham Mahon, who lived there until 1980, the exhibition was also meticulously researched from records in the National Library of Ireland and examines the decline of servant numbers in Irish society after WWI. Curated by the Irish Heritage Trust, which manages the historic property, this fascinating exhibition has been supported by funding from the Regional Exhibition Scheme (2023) of the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media, and from Westward Holdings, the owner of the property.

“We are delighted to reveal another dimension of Strokestown Park’s rich history and to honour the often-overlooked contributions of its invisible servants,” says John O’Driscoll, Irish Heritage Trust General Manager at Strokestown Park & the National Famine Museum.

Constructed in the 18th century, the gallery kitchen at Strokestown Park House was designed by the esteemed architect Richard Castle and boasts elaborate ranges, ovens, mechanised roasting spits, and smokers, all impeccably preserved alongside an extensive collection of original kitchen equipment spanning the 18th to 20th centuries.

Galway City Council launches first Climate Action Plan for the city

The Children of Claddagh National School helped the Mayor of Galway City Council, Cllr Eddie Hoare to launch Galway City’s first Local Authority Climate Action Plan at an event on Grattan Beach. The plan sets out to reduce greenhouse gases in both local authority operations and the wider city by 51% by 2030 – with Galway City set to become carbon neutral by 2050.

The vision for the Climate Action Plan 2024–2029 is for Galway City to be a climate-resilient, biodiversity-rich, environmentally sustainable and carbonneutral city by no later than the end of 2050. This will be achieved by delivering transformative change and measurable climate action through leadership, example and mobilising action at a local level. The elected members supported the adoption of the Local Authority Climate Action Plan in February 2024.

“As Galway City Council launches our first city-wide Climate Action Plan with the pupils from Claddagh National School, we are saying that we want to see real change, which benefits these young people as the future custodians of our city,” says Mayor of Galway City, Cllr Eddie Hoare. “The Grattan Beach sand dune restoration project is one example of positive climate action in Galway City, where the dunes reduce the impact of recent storms, whilst also improving biodiversity. Climate action on the ground creates real opportunities for a better Galway, for both communities and businesses. Taking positive action makes good economic sense, as well as improving biodiversity, increasing active travel and quality of life. I welcome this plan as a significant step in delivering our 2030 targets and progressing towards a climate-neutral Galway City by 2050 in line with Ireland’s Climate Action Plan targets.”

Mayor of Galway City, Cllr Eddie Hoare (centre) with (from left) Net Zero Cities Coordinator Sharon Carroll; Leonard Cleary, Chief Executive of Galway City Council; Climate Action Coordinator Damien Redington; Community Climate Action Officer Tiarnan McCusker; Director of Services Derek Pender; plus Dr Kevin Lynch of University of Galway (back centre); and teachers and children from Scoil Niocláis Naofa (Claddagh National School).

[ COUNTY DONEGAL ]

€12,168,842

funding for Creeslough Community Regeneration Project

Funding of €12,168,842 has been approved for the Creeslough Community Regeneration Project under the Fifth Call of the Rural Regeneration and Development Fund. The project, with a value of €13,529,935, will deliver vital community infrastructure and facilities on an existing community site in the Village Centre, including a new central hub for community life that will support Creeslough on a journey towards a vibrant, healthy, well serviced, socially inclusive and sustainable community. It forms an integrated part of the Village Plan for the renewal and regeneration of the village. The co-funding balance of €1,352,093 will be provided by Donegal County Council.

Donegal to host TBEX 2025

DThe Muff to Quigleys Point Greenway and Lifford to Castlefinn Greenway were opened by Jack Chambers, Minister of State at the Department of Transport in the presence of Cllr Gerry McMonagle, Leas-Chathaoirleach of Donegal County Council. The Greenways have been constructed as part of the North West Greenway Network project, which will deliver a 46.5km network of cross-border Greenways delivered by Donegal County Council in partnership with Derry City and Strabane District Council, Transport NI and Sustrans. This project represents an investment of approximately €34m across both council areas and is primarily funded by the INTERREG VA programme administered by the Special European Union Programmes Body and with the Donegal elements of the project co-funded by the Department of Transport and Donegal County Council.

onegal County Council in association with Donegal Tourism have announced that Co Donegal has been named in San Sebastian in Spain as the host destination for TBEX (Travel Blog Exchange) 2025, the world’s largest conference and community of travel creators and influencers.

The TBEX community includes tens of thousands of travel bloggers, writers, photographers, YouTubers, Instagrammers, TikTokers, social media influencers and other travel creators from around the world. The conference will be held 9-12 September 2025 and is expected to attract over 500 attendees for a week of education, networking, and destination exploration.

“We are thrilled to be welcoming TBEX to Donegal in 2025,” says John G McLaughlin, Chief Executive of Donegal County Council and Chair of Donegal Tourism. “This is a fantastic opportunity to showcase the beauty and diversity of our county to a global audience of travel enthusiasts. TBEX will generate significant economic benefits for Donegal, as well as raise our profile as a must-visit destination, which of course, endorses the renowned Lonely Planet accolade for 2024 as one of the best regions in the world to visit.”

“We have been working on bringing TBEX to Donegal for years,” says TBEX CEO Rick Calvert. “The TBEX community loves Ireland and they cannot wait to come explore Donegal and share the region’s stories with travellers around the world. This will be our third time in Ireland. We expect TBEX Europe 2025 in Donegal to sell out as it did in 2015 in Dublin and 2019 in Killarney.”

Rick Calvert, CEO of TBEX; Sarah Nolan, Acting Head of Tourism; Shane Smyth, Tourism Officer; Anne Marie Conlon, Head of Economic Development; Mary Daly, Tourism Development Officer; and Patti Hosking, VP of Business Development, TBEX

East Belfast park reopens following £1.7m redevelopment

Minister Humphreys announces €558,788 for Cavan outdoor projects

Minister for Rural and Community Development, Heather Humphreys TD has announced a €558,788 investment in three outdoor recreation projects in County Cavan – phase two of the Killykeen Greenway, which will see improved access on the Killeshandra side for cyclists by creating a looped route (€178,371 funding received); the enhancement of the lakeshore amenity at Crover Shore, Mountnugent (€180,417 received); and the development of an upland walkway on Slieve Rushen in West Cavan (€200,000 received).

“Cavan’s natural resources are among our greatest assets, and this latest investment by Minister Humphreys and her department in rural Cavan will allow us to further develop outdoor leisure infrastructure which will not only have a positive effect on the health of our communities but will also help attract tourism and boost the local economy,” says Cathaoirleach of Cavan County Council, Cllr Philip Brady.

The €558,788 in funding announced for Cavan forms part of a €16m investment nationally, supporting 69 larger-scale outdoor recreation projects, bringing the total number of projects funded by the Department of Rural and Community Development, since its establishment in 2017, to over 1,650 nationwide.

The Dr Pitt Memorial Park on Belfast’s Newtownards Road has reopened following a £1.7m revamp. Upgrades to the park include a new playground with inclusive play equipment, a community events space, an upgraded multi-use games area with floodlights, improvements to entrances and new natural stone paths. Its design was inspired by the nearby shipyards and the area’s maritime heritage.

“The revitalisation of Pitt Park is a welcome boost for the local community, creating an attractive space for people to relax, play and be active,” says Sinead Grimes, Director of Property and Projects at Belfast City Council. “The park’s design was heavily influenced by the historical importance of the shipyards to the area. The Yardmen sculpture, featuring three bronze workmen on their way home from ‘the yard’, has been retained and new maritime-themed features have been introduced.

The play park now has a nautical theme, while a new covered seating area and the park’s lighting columns are painted in the famous yellow of Harland & Wolff’s iconic Samson and Goliath cranes.”

The redevelopment was delivered by Belfast City Council and was funded by the Executive Office’s Urban Villages Initiative and the Department for Infrastructure.

€17M

funding announced for regeneration in Kingscourt and Cootehill, Co Cavan

The Minister for Rural and Community Development, Heather Humphreys TD announced record funding of €164m for 30 landmark regeneration projects across the country, with €17,027,254 allocated towards projects in Kingscourt and Cootehill; €10,897,812 for the Kingscourt Town Centre Regeneration, and €6,129,442 for St Michael’s Hall Community Centre in Cootehill. The two projects will have a combined project cost of €18,919,171, with the balance of €1,891,917 being contributed by Cavan County Council.

[ COUNTY CAVAN ]

In addition to highly anticipated new Irish fiction from three esteemed authors, we delve into the darker implications of digital progress with two books which illustrate how technology can warp reality, sway public opinion and be vulnerable to fraud.

INVISIBLE

RULERS:

THE PEOPLE WHO TURN LIES INTO REALITY

By Renée DiResta

In an era where our screens are flooded with viral lies and conspiracy theories, Invisible Rulers provides an in-depth exploration of media manipulation and the journey that brought us here. The book skillfully blends historical context with technological advancements to trace the evolution of political propaganda over the past century. By uncovering the mechanisms and dynamics between influencers, algorithms and online crowds, DiResta vividly demonstrates how the belief in the fundamental legitimacy of societal institutions is deliberately undermined. This alternate system for shaping public opinion, previously unexamined, is profoundly altering the relationship between the people and their government. Renée DiResta, a disinformation researcher at Stanford University, shares her personal journey into the field, which began when she encountered anti-vaccine sentiment as a new parent. Since then, DiResta has become a key figure in the battle to uphold objective reality, facing attacks from powerful politicians attempting to discredit her work and that of her fellow researchers.

ONE FOR THE COMMUTE

Audio books to make the most of the M50 backlog

NEVER SAW ME COMING:

How I Outsmarted the FBI and the Entire Banking System – and Pocketed $40 Million

BY TANYA SMITH, READ BY ROBIN MILES

Never Saw Me Coming by Tanya Smith is a riveting true story about a woman who manipulates the Federal banking system, stealing a fortune. Smith’s journey begins with an innocent interest in technology, leading to her first theft of $5,000 by age 18 and eventual millions. The FBI, doubting her capabilities due to her race, demand to know who she’s working for, saying, “these are not the kind of crimes Black people are smart enough to commit.” Despite facing dangerous adversaries and receiving a harsh prison sentence, Smith mounts a brilliant defense and is released.

LONG ISLAND

By Colm Tóibín

In this moving novel of secrecy, misunderstanding and love, Eilis Lacey, the enigmatic heroine of Brooklyn, reappears 20 years later in Long Island. We see her navigating her ties to Ireland while living with her husband Tony and teenagers. When an Irishman claims Tony fathered his wife’s child, Eilis’s response shapes Tóibín’s riveting exploration of unfulfilled longings and silent struggles.

NEW IRISH FICTION ROAD

By Kevin Barry

This savagely funny and achingly romantic tale is set in Montana in October 1891. In Butte, a city rich from copper mines and rampant with vice, Tom Rourke, a poet and degenerate, crosses paths with Polly Gillespie, newly married to devout mine captain Long Anthony Harrington. Their passionate love a air leads them on a westward escape through Montana and Idaho on a stolen horse. Pursued by deranged Cornish gunmen and with San Francisco’s safety a distant hope, their decisions will haunt them forever.

Showcasing the best of the island, this guide features 100 activities, from serene walks and wild swims in rivers and seas, to stops for local food and drink. Discover hidden gems like the Cli s of Moher, Giant’s Causeway, Newgrange and Dublin Castle. Experience traditions like kissing The Blarney Stone or swimming in Co Cavan’s lakes. The Great Irish Bucket List celebrates Ireland’s cultural and natural wonders, making it essential for adventurers seeking music festivals or bog snorkelling. Whether you’re local or visiting, this book is your ultimate guide to Ireland’s beauty and charm.

THE HEART IN WINTER

THE GREAT IRISH BUCKET LIST

TRIP

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• Seamless Connectivity: Our guaranteed performance keeps all your devices and employees connected without interruption

• Support for Modern Tech: Reliable connectivity for smart devices and machine-to-machine communications

• Enhanced Security: Improved network security with advanced features With broadband Speeds of up to 2Gb, plus symmetrical ethernet services (SES) with throughput speeds of up to 5Gb, we’ll ensure your business stays future-proofed.

Ask your broadband or data service provider about the NBI™ network today.