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ASIA-PACIFIC AIRPORTS MAGAZINE
SPECIAL REPORT: PASSENGER FACILITATION
Changing times Cameron Mann considers the impact COVID-19 is likely to have on passenger facilitation at airports as the industry strives to provide a safe and secure aviation ecosystem.
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viation continues to advocate for a risk-based approach to security, which effectively involves concentrating on and understanding individuals, and spending the most time dealing with those you know least about or those that represent the greatest perceived risk. This approach ensures that low risk travellers get the most expedited experience and the security system can then spend the time and resources where the risk is greatest. I believe the same risk-based approach can be adopted for dealing with the health threat, especially if it is layered, as APA Issue 2, 2020
recommended by ACI and IATA who have released guidance on the range of actions available to airports and airlines. ACI notes: “Increasing flight operations will require a multi-layered collaborative approach, a focus on a health culture, preventative measures, and riskassessment approach, with the option for seamless health screening that can avoid potential direct impact on airport operations.� The approaches will vary by airport and jurisdiction, so in this article I will endeavour to outline some of the possible new measures that we can expect to be introduced at airports going forward.
