32
ASIA-PACIFIC AIRPORTS MAGAZINE
SECTION TITLE INDUSTRY NEWS
Industry news News, views and reviews from ACI’s Asia-Pacific and global World Business partners.
NEW GLOBAL PARTNERSHIP FOR PLAZA PREMIUM GROUP Plaza Premium Group has taken its Allways meet and assist service offering to another level by forming a strategic partnership with YQ Now, which has a presence at 600 airports in 140 countries across the globe. Plaza Premium Group founder and CEO, Song Hoi See, enthuses: “Our new partnership with YQ Now will allow us to offer the world’s largest range of airport hospitality services. We will be able to sell and bundle lounge and hotel access with meet and assist services, across different airports, extending our ability to take care of travellers throughout the airport journey, from departure to transit to arrival. “This partnership aligns with our commitment to Make Travel Better,
especially during the current circumstances when travellers are demanding more personalised services to ensure worry-free airport experiences.” Behzad Malik, commercial director (meet and greet services) for Plaza Premium Group, notes: “The partnership will enable us to build different product offerings both domestically and internationally to all passengers. “We have a strong track record in delivering first rate meet and assist services through our own brand, Allways Meet & Greet. Adding in YQ Now’s network will grow our sales channels significantly to more sectors including financial institutions, corporates and airlines.”
AUTO BAG DROP UNITS CONTINUE TO GROW AT NARITA Tokyo Narita now boasts 72 of ICM Airport Technic’s Auto Bag Drop (ABD) units across its four terminals with another 18 machines and 33 check-in kiosks set to join them early next year. The Series 7 ABD units currently in place are multi-lingual and described by ICM as “packed with user-friendly features” that are designed to improve the efficiency of check-in and bag drop times for passengers of multiple airlines. APA Issue 4, 2020
Jetstar Airways has become the latest airline to introduce the technology to its passengers, which the airport wants installed ahead of Tokyo hosting the 2021 Olympic Games. Next up, ICM in collaboration with NEC will introduce some biometrically enabled units as part of Narita’s ‘Face Express’ One ID path, which will use facial recognition technology to identify passengers as they make their way through the terminal and complete the security and boarding processes.
