WA Cambodia January 2016 Briefing Resources - Test by Asia Education Foundation

WA Angkor Project: Cambodia Study Program

BRIEFING RESOURCES January 2016

www.asiaeducation.edu.au/studyprograms

Contents 1. Asia Education Foundation information brochure (2015) 2. Expanding Your Cultural Comfort Zone 3. In-country Advice 4. Etiquette 5. Resources

Acknowledgement Asia Education Foundation is supported by the Australian Government Department of Education and Training. Disclaimer The views expressed herein do not necessarily represent the views of the Australian Government Department of Education and Training. Copyright Notice This work is copyrighted. Unless indicated otherwise, the University of Melbourne, which operates the Asia Education Foundation, owns the copyright subsisting in the work. You may reproduce the work in whole or reproduce individual copy masters for noncommercial education purposes only, subject to the inclusion of an acknowledgement of the source(s). Other than for the purposes indicated above and as permitted under the Copyright Act, you are prohibited from downloading, republishing, retransmitting, reproducing or otherwise using any of the materials included in the work as standalone files. Requests and inquiries concerning reproduction and rights should be addressed to Asia Education Foundation at the University of Melbourne: Asia Education Foundation The University of Melbourne VIC 3010 Telephone: (61) 3 8344 4800 Fax: (61) 3 9347 1768 Email: aef-support@asialink.unimelb.edu.au Cover image courtesy of WA Cambodia Study Program participant All materials correct as of November 2015

Asia Education Foundation Asia Education Foundation (AEF) provides school leaders, teachers and schools with innovative programmes, curriculum resources and networks to support the achievement of Asia literacy for all students in Australian schools. AEF is a joint activity of Asialink at The University of Melbourne and Education Services Australia (ESA).

What is Asia literacy? The idea that by the time they leave school, a strong cohort of young Australians can speak an Asian language and have foundational and deep knowledge, skills and understanding of the histories, geographies, arts and literature of the diverse countries of Asia.

What we do

Strategic partnerships

AEF brings together people, networks and resources to: >> build teacher capacity to deliver high-quality Asian languages and studies of Asia in the Australian Curriculum >> engage school leaders to strengthen Asian languages and studies of Asia in Australian schools >> strengthen the Australian Curriculum to ensure all students have the opportunity to know and understand Asia and Australiaâ&#x20AC;&#x2122;s engagement with Asia >> engage parents to build demand for Asian languages and studies of Asia in schools.

AEF works in partnership with a broad range of school education stakeholders to build and expand programmes for teachers, schools and school leaders to support students on their Asia literacy journey. These include: >> Australian Curriculum, Assessment and Reporting Authority (ACARA) to support the Asia and Australia's engagement with Asia cross-curriculum priority in the Australian Curriculum >> Australian Institute of Teaching and School Leadership (AITSL) to support the National Professional Standards for teachers and school leaders >> ESA to develop high quality curriculum materials to support the Australian Curriculum.

AEF Programmes Curriculum resources

School business partnerships

Implementing an Asia-focused Australian Curriculum is the most effective way to achieve Asia literacy for all students. AEF supports Asian languages and studies of Asia by providing a comprehensive suite of teaching and learning resources across all year levels and subject/learning areas. These resources, found on AEF’s web portal, comprise information about curriculum, resources and professional learning. www.asiaeducation.edu.au/curriculum

AEF school business partnerships provide the resources and opportunities for students to develop their Asia skills. Asia Literacy Ambassadors lie at the heart of school business partnerships. These skilled professionals volunteer their time to visit schools, host students at their workplace and hold events, demonstrating to students how Asia skills enhance life and career choices. www.asiaeducation.edu.au/programmes/ school-business-partnerships

Study programmes to Asia AEF designs and delivers in-country professional learning programmes for primary and secondary school teachers, school leaders and other education professionals. In partnership with education jurisdictions, teacher professional associations and education institutions across Australia, AEF can customise a programme based on a destination and/or curriculum area. www.asiaeducation.edu.au/programmes/ study-programmes

School partnerships The Australia–Asia BRIDGE School Partnerships Project is a teacher professional learning programme that connects Australian teachers, students and school communities with their counterparts across Asia. It builds teacher capacity through school partnerships to: >> improve Asian language skills >> develop intercultural understanding >> enhance ICT skills >> establish sustainable school partnerships and a community of learners. www.asiaeducation.edu.au/ programmes/school-partnerships

Leading 21st Century Schools The Leading 21st Century Schools: Engage with Asia Programme is Australia’s foremost professional learning programme supporting school leaders to build Asia capabilities and lead change to support Asia literacy across the school community. The programme fosters a collegiate support network with school leaders and educators. www.asiaeducation.edu.au/l21cs

Access Asia Schools AEF's Access Asia Schools initiative provides a platform to share strategies and practices that Asia-engaged schools have undertaken to achieve Asia literacy for their students. www.asiaeducation.edu.au/programmes/ access-asia-schools

Parents AEF provides parents with: information about Asia and Australia’s engagement with Asia >> illustrations of leading schools that ensure their students are Asia literate >> information on the Australian Curriculum’s cross-curriculum priority of Asia and Australia’s engagement with Asia. www.asiaeducation.edu.au/parents >>

Research & Policy AEF commissions, produces and publishes local and international research. This helps underpin development of innovative policy for Asian languages and studies, and places Asia literacy and intercultural understanding on the Australian Curriculum map.

Social media Twitter Follow us on Twitter @AsiaEducation for the very latest news and events, and join in the conversation about Asia literacy in Australia using #AEFchat.

What Works series These reports are made up of evidencebased research on how schools support Asian languages and studies, and intercultural understanding. www.asiaeducation.edu.au/whatworks

Facebook

Research & Policy Updates Produced by AEF, this digest shares research relevant to the development of Asian languages and studies, and intercultural understanding in Australian schools. www.asiaeducation.edu.au/research-updates

AEF networks

AEF research reports AEF builds its research profile and capacity to support evidence-informed practice for Asian languages, studies of Asia and intercultural understanding, and the development of innovative policy for Asia literacy in Australian education. www.asiaeducation.edu.au/research-andpolicy/research-reports Policy AEF works with the ACARA to support the development of the Australian Curriculum. www.asiaeducation.edu.au/research-andpolicy/policy Australian Curriculum Review AEFâ&#x20AC;&#x2122;s submission to the Australian Curriculum Review argues that student knowledge of Asia is in our national interest and meets the needs of all young Australians. www.asiaeducation.edu.au/research-andpolicy/australian-curriculum-review

Like us on Facebook to see photos from events and find out details about upcoming opportunities. facebook.com/AsiaEdFndn

AEF e-News A fortnightly newsletter, AEF e-News provides information about new curriculum resources, professional learning programmes, research, opportunities for collaboration and upcoming events. www.asiaeducation.edu.au/enews

Asia EdNet Asia EdNet is an online discussion group. It is one of the largest education online forums in Australia. Asia EdNet links teachers and education leaders by providing an online community for those working to achieve Asia literacy in schools.

www.asiaeducation.edu.au/sign_up

‘The world as we know it is being redefined by the rise of Asia. New skills, new understandings and new knowledge about Asia are clearly essential for our future prosperity. By the time they leave school, all our young people need to be Asia literate.’ Sid Myer AM Chairman, Asialink

AEF Advisory Board Prof Field Rickards – Chair Dean of Education, The University of Melbourne Susan Mann – Deputy Chair Chief Executive Officer, Education Services Australia Dr David Atkins Branch Manager, Curriculum and Learning, Australian Government Department of Education Cheryl Best Executive Director, Learning and Business Systems, NSW Department of Education and Communities Michele Cody Principal, Wagaman Primary School, representing Australian Primary Principals Association Ian Dalton Executive Director, Australian Parents Council Margery Evans Chief Executive Officer, Australian Institute for Teaching and School Leadership John Firth Chief Executive Officer, Victorian Curriculum and Assessment Authority, representing Australasian Curriculum, Assessment and Certification Authorities Margaret Leary President, Australian Council of State School Organisations Susan Gazis AM President, Australian Professional Teachers Association Valerie Gould Executive Director, Association of Independent Schools The Asia Education Foundation provides teachers, education WA, representing Independent Schools Council of Australia leaders and school communities About AEF

with innovative programs, Prof John Ingleson curriculum resources and Immediate Past President, Asian Studies Association of networks to support the Australia achievement of Asia literacy for every young Australian. Prof Kristina Love

Head, Education Victoria, Australian Catholic

AEF is a joint activity of Asialink University, representing Australian Council of Deans of at The University of Melbourne Education Inc and Education Services Australia. It receives core funding from Tony the Mackay Federal Government Department Executive Director, Centre for Strategic Education of Education.

Jenny McGregor

Chief Executive Officer, Asialink, The University of AEF leverages funding to support Asia literacy in Australian Melbourne schools from a broad range of Rob Nairn government, philanthropic and Executive Director, Australian Secondary Principals corporate partners in Australia Association and Asia. Helen O’Brien Assistant Director, Catholic Education SA, representing National Catholic Education Commission

AEF information, March 2015

Robert Randall Chief Executive Officer, Australian Curriculum, Assessment and Reporting Authority Prof Fazal Rizvi Professor, Global Studies in Education, The University of Melbourne Dr Sonia Sharp Deputy Secretary, Early Childhood and School Education Group, Department of Education and Early Childhood Development, VIC Patrea Walton Deputy Director-General, Department of Education, Training and Employment, QLD

State and Territory Roundtable members Stephen Gniel Executive Director, Learning, Teaching and Student Engagement, Education and Training Directorate, ACT Helen Wildash Executive Director, Teaching and Learning Services, Department for Education and Child Development, SA Liz Banks Deputy Secretary, Early Years and Schooling, Department of Education, TAS Dr Kevin Gillan Executive Director, Education Partnerships, Department of Education, NT

Contact us Level 4, Sidney Myer Asia Centre The University of Melbourne Parkville VIC 3010 P: +61 3 8344 4800 E: aef-support@asialink.unimelb.edu.au www.asiaeducation.edu.au @Asiaeducation www.facebook.com/AsiaEdFndn

AEF Study Programs Briefing Resource

Expanding Your Cultural Comfort Zone Culture is a learned behaviour with deeply embedded values and principles, which on the surface are reflected by how we behave, speak, dress and interact. Culture is not random. It is a shared, organised system of values, attitudes, beliefs and meanings. It allows us to react, judge and sees things as ‘normal’ through our own cultural lens and provides us with invisible cue cards for ‘appropriate’ behaviour. When we are operating in our own cultural comfort zone we don’t really notice why we do things, our reactions and behaviour is almost unconscious and automatic. Obviously, we still need to negotiate, transact, and deal with daily life and there are frustrations but these are not caused by underlying cultural differences. However, if we find ourselves in a different cultural context such as international travel, we find that this new environment provides a challenge to our basic assumptions and our reactions are no longer automatic as we often need to double check if we are ‘doing the right thing’. The aim of any overseas learning experience is to expand our horizons by moving from our cultural comfort zone to our cultural learning zone. It is when we move outside our cultural comfort zone that we start to question our cultural position and whether we really understand the ‘rules of the game’. In extreme cases, where we move well beyond our comfort zone, we can hit our panic zone, where our natural response is fight or flight and this is reflected in aggressive behaviour or shutting down and retreating from the perceived threatening situation. This pronounced form of disorientation is often referred to as ‘culture shock’ and it can be particularly debilitating. Panic zone

Learning zone Comfort zone

AEF Study Programs Expanding Your Cultural Comfort Zone

Culture Zones Comfort zone: In this zone, your environment does not challenge the cultural assumptions on which your values and principals are based. Learning zone: In this zone, you have stepped outside your ‘comfortable’ space into an environment where different cultural assumptions are operating. The learning zone is a space where you are interested in understanding different ways of behaving in and interacting with the world. Staying in the learning zone is a cultural balancing act; as cultural learning takes place you find yourself becoming more comfortable in situations that challenge your assumptions and your comfort zone expands. Staying well and well rested are key factors in having the energy to keep your balance in the learning zone. Being reflective about your own and others’ behaviour and interaction is a good way to stay focussed on learning. Taking time out to record your thoughts in a diary or to think about your day is important, as is taking time to share your thoughts with other members of your study program group and to listen to their thoughts and ideas. Panic zone: In this zone, you have stepped so far beyond your comfort zone that you don’t have a stable base from which to negotiate the challenges of new cultural contexts. As with all learning, a little bit of panic can be constructive; think about how you felt the first time you entered a classroom as a new teacher or when you learnt to drive - overcoming some degree of fear and anxiety is, for most people, part of learning a new skill. However, it is important to be able to recognise the difference between the discomfort you experience in your learning zone and the ‘fight or flight’ response of the panic zone. Recognising your own cultural comfort zone will enable you to be aware of the differences you experience during the study program and better understand them within an intercultural context. It is also important to understand the triggers that push you beyond your own comfort zone, and how you behave when you are in your panic zone. Reflecting on how intercultural encounters affect your thoughts, feelings and actions makes it easier to predict and understand your behaviour. This in turn enables you to respond positively to different cultural situations and to work across cultures even when you don’t know the exact ‘rules of the game’. By recognising and reflecting on your thoughts, feelings, actions and reactions, you are better placed to take advantage of the opportunities that your study program provides for interacting with different cultures.

University of Melbourne – Asia Education Foundation, 2015

Culture Zones: Page 2 of 2

AEF Study Programs Briefing Resource

Cambodia: In Country Advice As participants in an AEF Study Program, you will enjoy two weeks of intensive in-country experience as part of a group of dedicated teachers and school leaders, committed to building Asia Literacy in their schools and school communities. The AEF Study Programs are structured to allow you to immerse yourself in contemporary language and culture, in a number of different contexts. • A lot of activities are predetermined and obligatory. • Study programs provide a balance between popular and unusual destinations so that you

experience something a bit more authentic than the usual touristy itineraries. • Your Group Leader(s) will assist you with additional activities to enrich your experience.

• Study programs provide opportunities to strengthen the Australian Curriculum’s cross

curriculum priority of Asia and Australia’s engagement with Asia, and the general capability of intercultural understanding in the curriculum.

Accommodation Sharing Accommodation Accommodation will generally be twin share. Please consider your room- sharing partner at all times and do not make any unilateral decisions, but negotiate everything: who gets which bed, table and space? Will we leave the heating on at night or turn it off; open or close the window? Do you mind if I invite someone into the room? Respect one another’s needs in terms of switching lights on/off, turning off your mobile phone at night etc. Also be aware of one another’s need for moments alone, for private phone calls or resting periods. •

space for washing underwear;

•

listening to the radio (some people hate noise);

•

television viewing: which channels; how long;

•

how you would both like to set your alarm to wake up; and

•

incidentals such as laundry, phone, minibar and room service are not included or pre-paid.

AEF Study Programs Cambodia: In-Country Advice

Business Card It is an excellent idea to carry business cards with you. You will find them useful to give your contact details to in-country contacts and other participants. This will help you to facilitate ongoing communication and assist in curriculum development, both immediately and in the long term. They don’t need to be fancy — in fact you can organise a simple card and photocopy them onto card. Officeworks has template cards that can be put through a photocopier as a cheap alternative to having them printed. Remember to include international codes for telephone and fax numbers: (+61 for Australia) and to remove the ‘0’ before your state code. For example, the international dialling number for Western Australia would be: +61 – 8 – [your phone number].

Climate and Clothing Light-weight clothing that is easy to wash and iron is most suitable. Modest clothing that covers the shoulders and knees will be the most versatile for the varied activities of your study programme. It is a good idea to pack a light cardigan or wrap to have on hand if you enter a heavily air conditioned building. Pack sandals or shoes that are comfortable for walking in warm weather. A sun hat is also recommended. For further information: www.worldtravelguide.net/cambodia/weather-climate-geography

www.tourismcambodia.com/tripplanner/essentialinfo/clothing.html

Communication Postal Services International postal rates may not seem very expensive to Australians, but they are high for most salaries and locals simply cannot afford to send letters to their friends and relatives abroad. Post offices all over the country usually keep long hours, about 7am to 7pm including weekends and public holidays. Items mailed anywhere other than large towns and cities are likely to take over a month to arrive at their international destination. Airmail service can take up to five days to reach Australia.

Telephone In Cambodia, local calls can be made on MPTC or Camintel public payphones. The cost is around 300r. If you need to track down a number, get a copy of the yellow pages from your hotel or visit www.yellowpages.com.kh Some useful phone numbers are: International Operator: 110 Local directory assistance: 116

Cambodia: In-Country Advice: Page 2 of 7

AEF Study Programs Cambodia: In-Country Advice

Country Codes • •

When phoning Australia from Cambodia dial 001 OR 007 + (the later slightly cheaper) + 61 + area code (without the zero) + number. When phoning Cambodia from Australia dial 0011 + 855 + area code (without the zero) + number.

Internet Today the Internet is widely available in tourist centres. There are many Internet cafes but you will also find computer terminals in hotels and post offices.

Electrical Appliances Electricity in Cambodia mostly runs at 220V with a 50Hz cycle, but you can find 110V. If the voltage is not marked on the socket, try finding a light bulb or appliance with the voltage written on it. If you plan on taking electrical equipment, make sure it is compatible with the local electricity. We suggest that you check with a travel agent or travel store regarding adaptors and plugs before leaving as purchasing such equipment there may be difficult.

Food For further information: www.cambodia-travel.com/information/food.html

Gifts Giving gifts is one of the enjoyable activities of the study programme. You will often be overwhelmed by hospitality from our hosts and you will no doubt forge some warm friendships with local people along the way. The schools we visit are not affluent and it is important to acknowledge their generosity in hosting us.

Gift Wrapping As gift giving is an important part of local culture, gifts must be wrapped in colourful paper with a small removable label on the outside that says what is in them and approximate cost (This is important!). Do not use white wrapping paper, as it is the colour of mourning. Gifts are not opened when received. If you do not wrap the presents you must bring some gift paper, sticky tape and scissors with which to do so.

Group Dynamics Those of you who have travelled in groups before will be well aware that group travel is a unique experience. Seasoned independent travellers may never have experienced the joys of getting lots of people (and their baggage) on and off transport, out of hotel rooms and into buses, so travelling in a large group may take some adjusting to. It’s worth covering a few issues here to help ensure things run smoothly for the group.

Cambodia: In-Country Advice: Page 3 of 7

AEF Study Programs Cambodia: In-Country Advice

Being on Time When travelling with a group, people with more flexible interpretations of being on time need to consider some behaviour modification. It is very important to be on time at meeting places, in hotel lobbies, being back at the bus etc. The programme is tightly packed and the more time the group spends waiting for late-comers, the less time you have to spend on more interesting activities. Please be aware of this at all times and show consideration to others in the group.

Issues If you have a problem with something please approach your group leader in the first instance. They will do their best to assist you. If you have an issue or concern about another group member, again, please discuss it with your group leader first. This can happen and can be sorted out. The worst thing you can do is stew over things. The group will be together very intensively for two weeks; it’s almost inevitable that one or another of you will do some things at least once that irritate others. Good group stability and teamwork, however, is dependent on working around these sorts of issues.

Debriefing It is important to debrief as a group; talking about what has happened in the day and trying to make sense of it or put it in context is critical to your understanding of what you are experiencing. Your group leader will organise several group meetings during your program; these should be recognised as set activities to be attended by all participants.

Helping out the Group Leader There will be many times when the group leader will ask for volunteers. Please don’t be shy to volunteer if asked.

Team Work Another aspect of cooperation is simply the logistics of getting about; it’s wonderful when everyone cooperates at airline check-ins with the luggage or loading buses etc. This really makes a difference to the group feeling because times like this can sometimes be stressful, particularly in crowded situations at the end of a long day. Working as a team is an essential ingredient of a successful in-country study program.

Time Out There will be times when you feel tired, ill or a bit crowded and desiring some time out. Only you will know this. Please let your group leader know this and what you would like to do about it.

Working Collectively One of the real positives about travelling as a group is the opportunity to work collectively. The chance to exchange thoughts, experiences, issues, highs and lows etc can be a great source of peer support and professional development.

Cambodia: In-Country Advice: Page 4 of 7

AEF Study Programs Cambodia: In-Country Advice

Health and Hygiene Health Issues For further information: www.traveldoctor.com.au/

Toilets The toilets are often squat toilets, basically a hole in the floor. The only way to flush it is to fill the bucket with water and pour it into the hole. In general, if you see a wastepaper basket next to the toilet, that is where you should throw the toilet paper. Many hotels’ sewage systems cannot handle toilet paper. Toilet paper is seldom provided in the toilet at bus and train stations or in other public buildings, though hotels usually supply it. You would be wise to carry your own.

Water and Hygiene Bottled water and mineral water are obtainable at any shops in most cities. It is advisable to drink boiled water and not to drink ice and tap water. When buying bottled water, check that the seal is intact.

Health and Travel Insurance Travellers should check with their insurer to make sure that their policy meets their needs. Travellers should be aware that local travel and bus operators might not carry accident liability insurance. Insurance companies will not pay claims, which arise when travellers have disregarded the Australian Government’s travel advice. For further information: www.smartraveler.gov.au

Medicines

You should verify airline security arrangements for carrying your medicines with you while travelling as these are regularly under review.

Cambodia: In-Country Advice: Page 5 of 7

AEF Study Programs Cambodia: In-Country Advice

Money Currency The currency of Cambodia is “riel” (abbreviated to “r”). Bank notes are 50r; 200r; 500r; 2000r; 5000r; 10,000r; 20,000r; 50,000r and 100,000r. The US dollar and Thai Baht is widely accepted. It is up to the individual as to what money option is taken, but it is best to do your research. Ensure you only take clean and crisp US dollar bills, tattered ones will not be accepted. You are able to check the most up to date exchange rate by visiting: www.xe.com/

Credit Cards Visa and MasterCard cards are now widely acceptable in all major cities and many tourist centres. However you will usually be charged approximately 3% commission each time you use a credit card to purchase something. Getting a cash advance from Visa and MasterCard is possible in most cities, as well as at some foreign banks. Banks usually charge approximately a 3% commission for this service.

Travellers’ Cheques In theory you can convert major currencies in Cambodia, but the reality is that US dollars are still preferred. Be sure to bring enough US dollars in cash or travellers cheques for your whole visit and keep them in a safe place, such as a money belt. Travellers’ cheques can be exchanged only at authorised foreign-exchange banks. The problem is that not every city has a foreign-exchange bank. If your travellers’ cheques are denominated currencies other than US dollars, you may find them difficult to exchange.

ATMs There are several banks in Phnom Penh and Siem Reap with automatic teller machines that accept foreign cards. ATM withdrawals can be made in local currency only and bank fees/charges do apply. For your nearest ATM consult: www.visa-asia.com/sea/?country or www.mastercard.com/global/atmlocations/index.html Banking hours are normally from 8am to 3pm Monday to Friday, and 8am to noon on Saturday; most banks close for 1.5 hours during lunch. Banks are closed on Sundays and on public holidays.

Tipping and Bargaining Tipping is not expected, but it is enormously appreciated. Upmarket hotels and some restaurants may charge an additional 5% service charge on top of the government’s 10% value-added tax (VAT). You needn’t bargain for everything, but there are times when bargaining is essential. Remember that ‘saving face’ in Asia is very important and so bargaining should be good-natured. Smile and don’t get angry or argue. In the initial briefing in country, Group Leader/s will discuss options for group tipping for our guides. Contribute AUD$30.00 to put towards tipping during the study program. © University of Melbourne - Asia Education Foundation, 2015

Cambodia: In-Country Advice: Page 6 of 7

AEF Study Programs Cambodia: In-Country Advice

Security of Personal Items • • • •

Never leave important valuables (passport, tickets, money) in your room and keep luggage securely locked at all times. On public transport, keep your luggage near you. Be aware of people around you and potential pickpockets. Separate your money in the event that one of your luggage items is stolen. Keep a list of your travellers cheque’s serial numbers – photocopies are also a good idea - in the event that they are stolen. This makes the process of cancelling them and having them replaced a lot simpler. You also need the proof of purchase slip.

Cambodia: In-Country Advice: Page 7 of 7

AEF Study Programs Briefing Resource

Cambodia: Etiquette Etiquette is the rules and conventions governing correct or polite behaviour in society in general, or in a particular social or professional group or situation. This section outlines some of the key considerations for etiquette while you are visiting Cambodia. Cambodia can be seen to have a rigid social etiquette and strict customs. For many foreigners keen to do the right thing, this can cause a little apprehension. However, with a little sensitivity, there is almost no chance of offending anyone, and you should rest easy in the knowledge that Cambodiaâ&#x20AC;&#x2122;s are very forgiving people when it comes to cultural blunders.

Behaviour and Customs Modesty and courteousness are highly valued in Cambodian society and this is reflected in Cambodian customs and traditions. As with any culture, different people act in different ways and variation exists, for example between urban and rural areas. The points below provide guidance but should not be considered definitive. Talking loudly or using too much of body movement, especially when interacting with women is considered impolite. They do not beckon anyone with their hand or fingers pointed vertically. If they have to use their hand then they use their entire hand with fingers placed downward. Marriages and funerals are their chief rituals and they are also performed in a very formal manner. Birthdays are increasingly given significance by younger people. The period of approximately 30 days leading up to the Buddhist New Year falling usually in April, is considered an important period for resolving any unresolved matters from the previous year. In Cambodia, even though ancestor worship is not practiced, strong animist beliefs persist whereby a spirit is seen to inhabit all living things. Since they are very humble they hate boasting and if they are commended for anything then they simply smile modestly. On a social outing with friends, the bill is paid by the host. They are very sentimental about their ancestors and an insult to them is a serious disrespect. Source: www.everyculture.com/bo-co/cambodia.html

AEF Study Programs Cambodia: Etiquette

Greetings and Honorific Titles When meeting a Cambodian for the first time, you should ideally wait for your counterpart to initiate the greeting. Some Cambodians may offer a handshake, as they may have a lot of contact with westerners. In this instance it is polite to accept the handshake. However, the traditional greeting that you may be met with is to put both hands together as if praying at chest height whilst bowing toward your acquaintance. It is thought that the lower you bow and the higher you raise your hands in the ‘prayer’ action, the more respect you are offering. If you are met with this greeting you should return the greeting in the same way. You may also find that whilst a man offers a handshake, a woman will retain the more traditional form of greeting. Again, the proper etiquette in this instance would be to simply return the greeting.

Entering a Shrine When visiting temples it is essential to dress modestly. Remove hats and shoes and sit with the feet tucked behind you. Women should never touch a monk or even directly hand something to a monk. Instead any gift should be placed in his reach. Even monks’ mothers have to follow this custom.

Eating Etiquette • • • • • • •

Table manners are fairly formal. If unconfident with the dos and don’ts simply follow what others do. When invited to the dining table wait to be told where to sit as you would not want to upset any hierarchical arrangements. The oldest person is usually seated first. Similarly the eldest person should start eating before others. Do not begin eating until the eldest person starts. Never discuss business in such social settings.

Source: http://www.kwintessential.co.uk/resources/global-etiquette/cambodia.html

Taking Photos As a general rule, you should ask people’s permission before taking photos of them — though few will refuse, it is the polite and respectful thing to do. Most of the time, everyone in sight (especially young teens or children) will always try to dive into your photo or will happily pose for you. However, there are some people who don’t like their image to be captured, and you should respect their self-dignity. An important note is that it might be illegal to photograph police officers, soldiers and official government buildings.

Cambodia: Etiquette: Page 2 of 2

Australian Business & Conference Travel Level 13, 84 Pitt Street SYDNEY, NSW 2000 Consultant: Emilio Labbozzetta Issued: Tue, 23rd December 2014 Tel: 1300 367 477 or (02) 9222 7777 Fax: (02) 9233 4227 Email: emilio.l@abctravel.com.au Web: www.abctravel.com.au

Cambodian Country Guide Page

Important

Information

Prior

Travelling

Cambodia

Passport and Tourist Visa Conditions

Current DFAT Travel Advice

Australian ordinary passport holders travelling to Cambodia as a tourist require a visa. Only single entry visas are issued which allow travellers to stay in Cambodia for up to 30 days. Travellers are recommended to ensure their passport has six months validity from the date they plan to depart Cambodia. Travellers must also be able to show tickets/entry documents for their next destination and documents which confirm their ability to financially maintain themselves. Travellers entering and leaving Cambodia via Phnom Penh or Siem Reap international airports or certain land borders may apply for an e-visa online at www.mfaic.gov.kh (this site also lists the applicable land borders).

This advice is current for Mon, 22nd December 2014.

Those applying online should be able to upload a recent passport photograph, itinerary details and pay the US$37 fee by credit card. Travellers should check that their itinerary complies with the available entry/exit ports. A visa can be obtained on arrival at many border crossings on presentation of two passport photographs and payment of the US$20 fee. The Cambodian Ministry of Tourism maintains a list of border crossings that issue visas on arrival at www.mot.gov.kh. Travellers are encouraged to confirm their specific circumstances render them eligible for the above visa options by contacting the Cambodian Embassy in Canberra on the details below.

Exercise normal safety precautions in Cambodia. Exercise common sense and look out for suspicious behaviour, as you would in Australia. Snatch and grab crimes against foreigners by thieves on motorcycles are frequent and have sometimes resulted in injuries to victims. Pay close attention to your personal possessions at all times, particularly items that can be easy grabbed. Keep your passport and valuables in a safe place. Violent clashes between security forces and demonstrators are known to occur. You should avoid demonstrations as they may turn violent. There have been reports of assaults and armed robberies against foreigners. In 2013 and 2014, a number of incidents resulted in foreigners being shot and seriously injured, and in one case killed. Exercise vigilance when travelling at all times and especially after dark. Areas frequented by tourists are particularly targeted, including the Riverfront areas, Tonle Bassac and Boeung Keng Kang 1 (BKK1) in Phnom Penh, as well as the town of Sihanoukville (particularly at isolated beaches). Severe storms and flooding, including flash floods, can occur without warning in Cambodia, particularly during the local wet season from July to November. Water-borne, food-borne, parasitic and other infectious diseases (including avian flu, dengue fever, cholera, hepatitis, tuberculosis, typhoid and rabies) are common with more serious outbreaks occurring from time to time.

The above information is an edited excerpt of the Travel Advice Summary from The Department of Foreign Affairs and Trade. Travellers are encouraged to read the travel advice in full, subscribe to updates to this advice and to register their presence in Cambodia at www.smartraveller.gov.au.

Vaccinations and Health Precautions The following information is intended as a guide only and in no way should it be used as a substitute for professional medical advice relative to a travellers individual needs and vaccination history. No guarantee is made as to its accuracy or thoroughness. For further information, please contact The Travel Doctor on 1300 658 844. Vaccination against Hepatitis A is recommended for travellers to Cambodia. Vaccination against Hepatitis B, Rabies (particularly if working with animals) and Typhoid (particularly when travelling to areas with poor sanitation and hygiene) should be considered, especially by frequent or long stay travellers. Care with food and beverage selection is recommended. There is a medium risk of Malaria in Cambodia and Dengue Fever also occurs, thus insect avoidance measures and anti malarial medication may be necessary depending on your itinerary. Japanese Encephalitis is present in Cambodia and vaccination should be considered by travellers spending more than four weeks in rural areas of the transmission zones. Regardless of destination, all travellers should be up-to-date with their routine "background" vaccinations, including a recent annual Influenza vaccination. Please consult a medical practitioner or contact The Travel Doctor for your specific risk to these preventable diseases and the appropriate avoidance measures. Australians travelling to Cambodia should ensure that they have adequate travel insurance to cover the length of their stay. Medications that are legal in Australia may be illegal in other countries. For further information on insurance, taking medication overseas and other issues please visit www.smartraveller.gov.au/tips.

Cambodian Representation in Australia Embassy of Cambodia, Canberra 5 Canterbury Crescent DEAKIN ACT 2600 ABC Travel

Tel: Fax:

(02) 6273 1154 (02) 6273 1053

Web:

www.embassyofcambodia.org.nz/au.htm

ABC Travel

This guide has been prepared and published by Global Safety Net Pty Ltd for the use of Australian Business & Conference Travel Pty Ltd Lic No: 2TA 003039, trading as Australian Business & Conference Travel. Every care has been taken in its preparation, and to the best of our knowledge it is correct at the time of publication. However as much of this information is drawn from third parties, neither Global Safety Net Pty Ltd, Australian Business & Conference Travel or any distributing agencies accept liability for any errors or omissions in this document. Persons utilising this guide should verify any information they feel is important to their trip with the relevant authority (particularly regarding visas, vaccinations, customs regulations & travel advice). Copyright ÂŠ Global Safety Net P/L, 2014, ACN 107 548 658.

Cambodian Country Guide Page

Important

Information

while

Travelling

Cambodia

Cambodian Time Differences with Australia Cambodia is Greenwich Mean Time +7 hours, located in the Indochina Timezone. Daylight saving time is not observed. Cambodia, 12 noon, Winter (Dec) = Perth 1pm, Darwin 2.30pm, Brisbane 3pm, Adelaide 3.30pm, Hobart, Melbourne, Sydney 4pm. Cambodia, 12 noon, Summer (Jun) = Perth 1pm, Darwin, Adelaide 2.30pm, Brisbane, Hobart, Melbourne, Sydney, 3pm.

Important Contact Numbers

Important Information to be Recorded

Country Code for Cambodia: +855

Travellers are encouraged to carry photocopies of all important documents separately to their originals, and to leave a set of these photocopies with someone in Australia. This includes those documents listed below.

To Dial Australia Call: 001 or 007 (008 for VoIP calls) followed by 61 <City> <Number>

Passports Name: ________________________

Passport #: __ __ __ __ __ __ __ __ __

Travelex Card Services: Call the US on (+1) 954 838 8294

Name: ________________________

Passport #: __ __ __ __ __ __ __ __ __

Visa Global Assistance: Call the US on (+1) 303 967 1090

Credit Cards Name: __________________________ Institution: ________________________

MasterCard: Call the US on (+1) 636 722 7111

Card Number:

American Express Travellers Cheques: Call Thailand on (+66) 2273 5296

Card Number:

Emergency Services: Fire 118 Police 117 Ambulance 119

Travel Insurance

The emergency services may not have English speaking staff. To avoid delay it may be best to seek the assistance of a Khmer speaker to call the emergency services.

Name:__________________________ Institution:_________________________

Australian Reverse Charges Direct: 1800 881 061 (not available on all pay phones).

__ __ __ __

Name: __________________________ Institution: ________________________ __ __ __ __

__ __ __ __

Name:__________________________ Institution:_________________________ Policy #:________________________

Policy #:________________________

Emergency #:______________

Australian Representation in Cambodia Australian Embassy, Cambodia 16B National Assembly St Sangkat Tonle Bassac Khan Chamkamon PHNOM PENH Tel: Fax:

(+855) 23 213 470 (+855) 23 213 413

Web:

www.cambodia.embassy.gov.au

ABC Travel

Alternatively, Australians may obtain assistance by contacting the 24 hour Consular Emergency Centre in Australia on (+61) 2 6261 3305. Australians in Cambodia are encouraged to register their presence and contact details with the Australian Embassy in Phnom Penh, or online with the Department of Foreign Affairs and Trade at www.orao.dfat.gov.au.

ABC Travel

Cambodian Country Guide P a g e

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Duty Free Allowances for Cambodia and Australia Duty Free limits when entering Cambodia: Alcohol: Two litres of wine. Tobacco: 400 cigarettes, 100 cigars or 400g of tobacco. Perfume: Up to 350 millilitres.

Duty Free limits when entering Australia: Alcohol: 2.25 litres. Tobacco: 50 cigarettes or 50g of tobacco. Other Goods: Up to a value of $900 ($450 if under 18 years).

Minors may not claim alcohol or tobacco products. Further restrictions apply when entering/exiting Cambodia and Australia. Travellers are encouraged to familiarise themselves with these restrictions before crossing the borders of either country. For information on Cambodian customs please visit www.customs.gov.kh, or for information regarding Australian customs please visit www.customs.gov.au.

Electrical and Telephone Adaptors

Cambodian Holidays and Festivals 2015

Electrical plug type:

European and Japanese (sometimes a combination of both)

Voltage:

220-240 and 110-120 (Australia 240 volts)

01 Jan: 07 Jan: 03 Feb: 08 Mar: 14-16 Apr: 01 May: 02 May: 06 May: 13-15 May: 01 Jun:

Modem plug type:

European Socket

American (same as Australia)

Source: Korjo Travel Products. Please view the Korjo adapter guide at www.korjo.com.au for further information on this matter.

Japanese Socket

New Year's Day Victory Day Meak Bochea Day Women’s Day Khmer New Year Labour Day Visak Bochea Day Ploughing Day King’s Birthday Children's Day

18 Jun: Queen Mother Day 24 Sep: Constitution Day 11-13 Octp: Pchum Ben 15 Oct: King Sihanouk Day 23 Oct: Peace Day 29 Oct: Coronation Day 09 Nov: Independence Day 24-26 Nov: Water Festival 10 Dec: Human Rights Day

Cambodian religious festivals are based on the Buddhist lunar calendar and thus vary from year to year.

Average Temperature (Bar) and Precipitation (Line) in Cambodia

Source: Cambodian Ministry of Water Resources and Meteorology. For local forecasts please go to www.bbc.co.uk/weather. TRAVEL ADVICE COPYRIGHT INFORMATION - Source Document: Travel Advice for Cambodia. Author: Department of Foreign Affairs and Trade, Commonwealth of Australia. The Travel Advice information presented in this report is copyright Commonwealth of Australia. This advice is a synopsis only, more information relevant to specific issues is available from the website listed below. This material has been reproduced by permission, but does not purport to be the current official or authorized version. The Commonwealth does not warrant that the information is accurate, comprehensive or up to date, and you should make independent inquiries, and obtain appropriate advice, before relying on the information in any important matter. A current version may be obtained from www.smartraveller.gov.au.

ABC Travel

Cambodian Country Guide Page

Cambodian

Currency

Information

and

Cheat

Sheet

Exchange Rate with Australia Interbank Rate 1 Australian Dollar (AUD) = 3,307 Cambodian Riel 10,000 Cambodian Riel (KHR) = 3.02 Australian Dollars

With 4% Margin 1 Australian Dollar (AUD) will buy 3,180 Cambodian Riel 10,000 Cambodian Riel (KHR) will cost 3.14 Australian Dollars

All rates were correct at a point in time on Tuesday, 23 Dec 2014. The “Interbank Rate” does not take into account any exchange fees, while the “With 4% Margin” adds 4% to the exchange rate to simulate a typical margin that would be paid when exchanging currencies. These rates have been rounded and should not be used when calculating transactions of large value.

Currency Cheat Sheet 1,000 KHR 2,000 KHR 3,000 KHR 4,000 KHR 5,000 KHR 6,000 KHR 7,000 KHR 8,000 KHR 9,000 KHR

= = = = = = = = =

$0.31 AUD $0.63 AUD $0.94 AUD $1.26 AUD $1.57 AUD $1.89 AUD $2.20 AUD $2.52 AUD $2.83 AUD

Banknotes of Cambodia

10,000 KHR 20,000 KHR 30,000 KHR 40,000 KHR 50,000 KHR 60,000 KHR 70,000 KHR 80,000 KHR 90,000 KHR

This cheat sheet uses the “With 4% Margin” rate of exchange listed above. = $3.14 AUD 100,000 KHR = $31.45 AUD = $6.29 AUD 200,000 KHR = $62.90 AUD = $9.43 AUD 300,000 KHR = $94.34 AUD = $12.58 AUD 400,000 KHR = $125.79 AUD = $15.72 AUD 500,000 KHR = $157.24 AUD = $18.87 AUD 600,000 KHR = $188.69 AUD = $22.01 AUD 700,000 KHR = $220.14 AUD = $25.16 AUD 800,000 KHR = $251.58 AUD = $28.30 AUD 900,000 KHR = $283.03 AUD 1 million KHR = $314.48 AUD

The official currency of Cambodia is the Cambodian Riel, however in most urban areas US currency in denominations of small notes are often used as the default currency, for which change may be given in Riel. An up to date Currency Cheat Sheet for the US dollar (similar to the one above) can be found on the USA Country Guide. The Riel is abbreviated using the symbol . There are coins with denominations of 500, 200, 100 and 50 Riels in circulation in Cambodia, but they are rarely used due to their small value. The following units of currency are the most common in Cambodia however other versions and denominations are also in circulation. Pictures are not to scale. As it is illegal in many countries to print copies of bank notes, travellers are advised to remove the below images prior to travelling. 2,000 Riels

20,000 Riels

5,000 Riels

10,000 Riels

ABC Travel

50,000 Riels

100,000 Riels

ABC Travel

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a n d

C a m b o d i a n

T r a v e l

M a p

About Cambodia Full Name:

Preahreacheanachakr Kampuchea (Kingdom of Cambodia).

Independence:

9 November 1953 (from France).

Size:

181,035 sq km (80% the size of Victoria).

Population:

15 million (70% the size of Australia). Urban population is 20%. Phnom Penh 1.5 million.

Religion:

Buddhism (official) 96%, Muslim 2%.

Language:

Khmer (official) 95%, French, English.

GDP Per Capita: US$2,400 (Australia US$40,800).

ABC Travel

Significant Dates: 802-1432 AD - Khmer Empire. Large territories in modern Laos Thailand and Vietnam are conquered. 1100â&#x20AC;&#x2122;s - Angkor Wat temple built and dedicated to Vishnu. 1863 - Cambodia becomes a French Protectorate. 1941-45 - Cambodia is occupied by Japan during WW2. 1946-53 - Communist guerrillas struggle against the French. 1953 - Independence. Kingdom of Cambodia declared. 1965-69 - Cambodia allows Nth Vietnamese to form bases in their territory. US begins secret bombing campaign. 1975-79 - Khmer Rouge led by Pol Pot rule Cambodia. 1.7 million die from starvation, execution and disease. 1979-89 - Vietnam invades, overthrows the Khmer Rouge. 1989 - Vietnam withdraws. Socialism is abandoned.

ABC Travel

This guide has been prepared and published by Global Safety Net Pty Ltd for the use of Australian Business & Conference Travel. Every care has been taken in its preparation, and to the best of our knowledge it is correct at the time of publication. However as much of this information is drawn from third parties, neither Global Safety Net Pty Ltd, Australian Business & Conference Travel or any distributing agencies accept liability for any errors or omissions in this document. Persons utilising this guide should verify any information they feel is important to their trip with the relevant authority (particularly regarding visas, vaccinations, customs regulations & travel advice). Copyright ÂŠ Global Safety Net P/L, 2014, ACN 107 548 658.