New Head Office = New Beginnings for Certis

Certis Security Australia officially opened the doors to their new head office in Macquarie Park, Sydney, last November. The new space offers employees an open, light filled, smart and innovative workplace that promotes collaboration at its core. It has quickly become a central hub for connection and creativity. A place where partners, suppliers, customers and employees can come together for the better.

As part of the transformation journey Certis Security Australia embarked on in 2022 (and to future proof the business for expected growth), a modern, collaborative, and tech-based environment was necessary for employees to succeed. The key objective was to improve efficiency in our back of house and strengthen our digital advantage.

Certis Security Australia recognises and appreciates that everyone has unique circumstances and requires different conditions to thrive in their role and be their most productive self. While office attendance has been high since doors have opened, Certis Security Australia is taking a hybrid approach – allowing people to take up any desk, come in when suits, book a meeting room, or work remotely for the day.

The new headquarters falls in line with Certis Security Australia’s goal to revolutionise the security industry with operations technology and digitalisation.

A new 24/7 National operations Centre (NOC) and state of the art Executive Briefing Centre (EBC) were designed and installed as part of the new office fit out.

The new NOC is a data-driven world that collects, analyses and monitors real-time information as it happens across the nation. This provides a comprehensive and up-to-date view of all our clients sites at any one time, enabling a faster response time and better decisionmaking. It has quickly become a robust communication hub, making coordination and collaboration between frontline employees, departments and key stakeholders a seamless experience.

The new EBC was built to deliver tailored presentations to key clients and customers, including solutions on safety and security, operations orchestration, and technology. The EBC experience is about customers, their business, their industry and how digitalisation can enhance business processes, maximise manpower output and add value to a business.

Kang Song Lim, Certis Security Australia’s Chief Executive, said “We are extremely proud to provide our people with a modern workspace that will change the way we do business – breaking down silos, working more collaboratively, focusing on innovation and digitalisation that will bring us into the future.”