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HOTEL INFORMATION
Guest Satisfaction Guarantee
We guarantee 100% Guest Satisfaction. If something is not right, please let one of our staff know during your stay and we will make it right.
HANDICAP ACCESSIBLE ROOMS
We want to make your stay as comfortable as possible. We have handicap accessible rooms available for your convenience. Please dial 0 for more information on how we can accommodate your special needs during your stay.
HIGH-SPEED
HIGH-SPEED INTERNET
Stay connected. All rooms and public areas are equipped with free wireless internet. To connect to our WIFI on your mobile device go to the settings on your device and choose the “Radisson_GUEST” network. You should then be prompted to the Radisson Concierge page; click on FREE ACCESS. If you need more technical support, dial 0.
HOUSEKEEPING
For housekeeping assistance, please dial 0.
ICE AND VENDING MACHINES
Tower 1 and Tower 2: Ice machines and soda vending machines are located on every floor in the center of the hallway.
Tower 3 (Main): You will find ice machines in the center and on the south end of the hallway.
IRON/IRONING BOARD
To freshen up, you’ll find an iron and ironing board in your room.
LAUNDRY & DRY CLEANING SERVICE DAILY
See the Laundry & Dry Cleaning section on page 10 for more details. For further information, please dial 0.
3 HOUR EXPRESS LAUNDRY
Please turn to the Laundry & Dry Cleaning section on page 10 for details.
LOST AND FOUND
For assistance with lost and found items, please dial 4415.
LUGGAGE STORAGE
For help with storing your luggage, please dial 0.
For help with mailing your letters and postcards, please dial 0.
MANAGER ON DUTY
To reach the Manager on Duty, please dial 0.
Hotel Information
Messages
Flashing Message Light indicates you have a message. To retrieve messages, press the red flashing light or touch 60#. Use the room number as the password.
Microwave
Tower 1 and Tower 2: Microwaves are located on every floor in the center of the hallway. Tower 3 (Main): You will find microwaves in the center and on the south end of the hallway.
Newspapers
Complimentary newspapers are available in the lobby Monday – Friday.
NON-SMOKING POLICY
As a friendly reminder to all of our guests, Radisson Hotel is committed to providing its guests and associates with a smoke-free environment. If anyone in your party, or anyone you invite, smokes in your guest room, you will be charged a recovery fee of $150 to restore the guest room back to its smoke-free condition.
Personal Care Items
Personal care items (such as toothbrush, toothpaste, shaving razors, etc.) are available in The Market up by the Front Desk in the lobby. For assistance, please dial 0.
Pets
There is a $50 per day charge to have a pet in your room. Maximum of 1 pet per room. Refundable fee: $100. We welcome all well-mannered dogs under 50 lbs. Contact the Front Desk of the hotel for details.
Photocopying
If you need to make a photocopy, please dial 0 for service.
Postage And Shipping
For assistance with postage and shipping envelopes and packages, please dial 0.
Recreation
We offer a variety of recreation and exercise options. Turn to the Health & Fitness and Local Area sections for more information.
Refrigerator
All rooms are furnished with a refrigerator.
RESTAURANTS AND BARS
For information about our restaurants and dining options, please see Our Bars & Restaurants section.
Rollaway Bed
Rollaway beds are available for your room for a $10 per night fee; please dial 0.
Room Numbers
All room numbers are four digits (ex: 2320). The first number indicates what tower (1-3) that you are in, the second number indicates which floor you are on.
Hotel Information
ROOM RESERVATIONS
Anywhere you go, we’re there. To make reservations at any Radisson hotel worldwide, please visit radisson.com or dial 1-800-333-3333.
SAFE
All rooms are furnished with a programmable safe. Instructions are on the front of all safes. If you need further assistance, please dial 0.
TAXI
Can be booked by dialing 0.
TELEPHONE
For assistance with making calls, turn to the Telephone & Technology section or dial 0.
TOWELS
If you need fresh towels, please dial 0.
TRAVEL INFORMATION
For help with travel information, please dial 0.
TV CHANNELS
Information about TV channels is available in your room directory under the Television Channels section or you can press the Guide button on the remote.
VALUABLES
Please note that the hotel cannot be held responsible for valuables left in your room. All rooms have a programmable safe for your valuables.
WAKE-UP CALLS
Please dial 0 to arrange your personal wake-up call.
LAUNDRY & DRY CLEANING
REGULAR LAUNDRY & DRY CLEANING SERVICE DAILY
Please call before 8:00 am for laundry/dry cleaning collection. Clothes will be delivered to your room by 5:00 pm same day. Clothes left after 8:00 am will be returned the following day. Please dial 0 for collection.
3 HOUR EXPRESS LAUNDRY
Available daily from 8:00 am to 8:00 pm. It will be returned to your room within three hours. Please dial 0 for collection.
LAUNDRY REPAIR SERVICES
“Do It Yourself ” sewing/repair kits are also available at the Front Desk. Please dial 0 for more information.
COMMENTS/INSTRUCTIONS
You will find laundry order forms for normal and 3 Hour Express Laundry, as well as laundry bags, in the wardrobe closet. Please fill in the order form and use the bag in the closet for your laundry and dry cleaning. Your account is charged for laundry services, please do not pay upon delivery.
The hotel cannot be held responsible for loss of buttons, ornaments and anything left in the pockets.
HEALTH & FITNESS
IN-HOUSE FITNESS CENTER
Open 24 hours daily. Access with room key card.
IN-HOUSE POOL
Sunday-Thursday open 24 hours, Friday & Saturday open until midnight
Adults only 10:00 p.m. - 8:00 a.m. Access with room key card.
ONEIDA FITNESS
• 2640 Westpoint Road
• oneidanation.org/fitness
• 920-490-3730
PLANET FITNESS
• 2641 W. Mason Street
• planetfitness.com
• 920-544-8190
YMCA
• 601 Cardinal Lane
• greenbayymca.org
• 920-436-9570
TELEPHONE & TECHNOLOGY
ROOM TO ROOM CALLS
To call another room, please dial 0 for the Front Desk.
LOCAL CALLS
Dial 9 + 920 + local number. No charges apply.
LONG DISTANCE CALLS
DAY SPA
• 600 N. 10th Street, De Pere, WI
• dayspaescape.com
• 920-339-5250
XPERIENCE FITNESS
• 2304 Lineville Road #125, Suamico, WI
• myxperiencefitness.com
• 920-784-2620
For more information on Health & Fitness services, please dial 0.
To make a long distance call, dial 9 + 1 + area code + number. No charges apply. (Collect, calling card, billed to third number or major credit card.) After the tone, follow automated voice prompts or stay on the line and an operator will assist you.
INTERNATIONAL CALLS
To make an international call, please dial 9 + 0 to reach an operator to place an international call. International call charges reflect a $1.99 connection fee plus $0.99 per minute.
WAKE UP CALLS
Please dial 0 to arrange your personal wake-up call.
FAX
Hotel Fax number 920-494-9599. To send or receive a fax, please contact the Front Desk.
HIGH-SPEED INTERNET
Stay connected. Complimentary wireless internet service is available in all rooms and public areas. If you need technical support, please dial 0 and someone will help you.
