The Essence of Online Collaboration by Rod Willis

The Essence of Online Collaboration

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

ONLINE DYNAMIC

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The Essence of Online Collaboration

Where do we start on Monday morning? ace@getcollaborating.com

It’s early Monday morning!

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Actual results from 9th Feb 2021 live session

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What's covered in this session 1. The five essential elements of collaboration (Sharing for 30-min) 2. Testing how your group is doing by yourself (Interactive 30-min) 3. The implications of the 6 Zones of collaboration (Interactive 20-min) 4. Q&A

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The Essence of Online Collaboration

There are five essential elements 1. The Process of Forming Relationships 2. The Quantity and Quality of Relationships 3. The Different Levels of Psychological Safety 4. Our Personal Relationship with Technology 5. Resistance to Change and Mindsets

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Essential Element 1 The Essence of Collaboration

ONLINE DYNAMIC

The Process of Forming Relationships

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

How groups and teams come together

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Relationship building is iterative

e tiv c e ff Typical

Dysfunctional

As time goes by this cycle repeats and the relationship will evolve to help or hinder

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Consider the implications if one of these 3 components changes due to a new situation

Essential Element 2 The Essence of Collaboration

The Quantity and Quality of Relationships ONLINE DYNAMIC

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

A hidden characteristic of groups

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The team with additional members

The number of relationships grows in a non-linear manner!

‘Connections’ = n*(n-1)/2 Where ‘n’ = the number of people ace@getcollaborating.com

In a group of 20 people There are 190 unique connections/relationships

The quality of group ‘Relationships’ Definition of relationships in this context v Level Minus 1: Impersonal domination with coercion and seen in dysfunctional teams v Level 1: Transactional and rule-based, representing most forms of professional relationships and seen in typical teams in organisations v Level 2: Personally cooperative, trusting relationships as we see in effective teams and friendships v Level 3: Emotionally connected, mutuality of commitments (willing to ‘take one for the team’) which we see in high performing teams Inspired by: Edgar Schein Humble Leadership

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The quality of group ‘Relationships’ Definition of relationships in this context

-1

The GAP between Dysfunctional

and Functional relationships

+1 +2 +3 Typical Team

Effective Team

High-performing Team

What is the quality of relationships you see in your team? ace@getcollaborating.com

Essential Element 3 The Essence of Collaboration

The Different Levels of Psychological Safety

ONLINE DYNAMIC

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

How safe do people feel at work?

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What is psychological safety ?

A belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. Professor Amy Edmondson

A condition in which human beings feel included, safe to learn, safe to contribute, and safe to challenge the status quo – all without fear of being embarrassed, marginalized, or punished in some way. Timothy R. Clark, 2020

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Where is a strong default position? Paternalism

Respect

INNOVATION THRESHOLD

INCLUSION THRESHOLD

Exploitation Permission

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Inspired by : Timothy R. Clark The 4 Stages of Psychological Safety

Essential Element 4 The Essence of Collaboration

Our Personal Relationship with Technology ONLINE DYNAMIC

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

How do you feel when you need to use new technology?

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Three aspects that influence our relationship with technology The greater the alignment these three aspects have, the greater the success

Let’s explore this next

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The 7 different questions when faced with new technology This is the question you want on peoples minds for effective Online Collaboration

Inspired by The Stages of Concern model

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Emotions differ along this continuum! I haven’t heard of this, what’s this all about?

I’m interested, but am I up to using it?

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I’m concerned, how will this impact my role?

How is this going to work in our team setting?

How relevant is this to my role?

How best can I collaborate with others and use this system effectively?

This is great - what else can we work on now?

Essential Element 5 The Essence of Collaboration

Resistance to Change and Mindset

ONLINE DYNAMIC

NG NI I C AR M L E YN A D

EN V DY IRO NA NM M EN IC T

How we might respond differently to the same information, situation or challenge

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Consider two types of mindsets It’s great to try this new technology, it might not work the way I expect straight away but we will learn from our mistakes

Well, we’ve always done it like this, and it works – so why change now ? Fixed Mindset

Growth Mindset

Anything sound familiar ? ace@getcollaborating.com

The Essence of Online Collaboration Recap The 5 Essential Elements The Process of Forming Relationships The Quantity and Quality of Relationships The Different Levels of Psychological Safety Our Personal Relationship with Technology Resistance to Change and Mindsets

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Benchmark how YOUR team doing? Low, Medium or High levels of Collaboration Potential!

Is your group below or above average?

Do you have two green traffic lights? Is the group above or below average?

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https://getcollaborating.com/6-zones-of-collaboration

Please takes 5-min to rate 20 questions The URL is in the Chat window of Zoom

Agile20Reflect

Next, we will explore the anonymized aggregated data

It takes just 5-minutes!

Once you have completed the questions, please TAKE NOTE of these two numbers

5.30 4.00

ED: =? and LD: =?

The order is IMPORTANT ace@getcollaborating.com

What to do with the gathered data

Ø Auditorium & online follow-up Ø Face-to-face facilitation Ø Online retrospectives Ø Online data sharing and dashboards Ø Online benchmarking an open group

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Auditorium sessions

Feb 2018 Auckland University of Technology (AUT) ace@getcollaborating.com

30-day follow-up (online)

Face-to-face facilitation

April 2018 Czech Republic AGILIA Conference ace@getcollaborating.com

Online retrospectives

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Online data sharing and dashboards

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Online benchmarking an open group

Dots represent the scores from the participants on the call. The ’1’ in the centre is the average of all participants.

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Actual results from 9th Feb 2021 live session

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The Essence of Online Collaboration The 5 Essential Elements The Process of Forming Relationships The Quantity and Quality of Relationships The Different Levels of Psychological Safety Our Personal Relationship with Technology Resistance to Change and Mindsets ace@getcollaborating.com

Tearfund case study

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Assentire’s 100% sponsored eLearning

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Facilitator Cert for Advanced Practitioners

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To close

ØAny questions what to do next?

• All our methods can be facilitated online using ZOOM or Microsoft Teams • For confidential discussion, contact

rod.willis@assentire.net or ace@getcollaborating.com https://getcollaborating.com/ ace@getcollaborating.com