Arizona State University’s Enterprise Technology Office continues thriving at the forefront of innovation, discovering and integrating cutting-edge technologies to support student success and uphold the ASU charter. As we transition into 2024, we remain steadfast in our goal of enriching the communities we serve through fresh tools and creative partnerships.

In the 2024 Spring semester, we have doubled our digital transformation efforts, emphasizing generative artificial intelligence (AI) advancement and community training. By harnessing artificial intelligence and collaborating with our partners, we continue to evolve and elevate the experiences of every Sun Devil.

In addition, our newsroom has covered these exciting developments centered around AI, highlighting the ambitious efforts of faculty, staff and students to keep pace with novel technologies and wield new tools responsibly and effectively.

The commitments described above and throughout this publication exemplify our dedication to creating an inclusive digital ecosystem that promotes creativity, exploration, and innovation both within the university and beyond.

Learning

Enabling extraordinary learning experiences

73,256: Online immersion population students taking courses on Canvas.
19,353: Number of VR sessions completed in Dreamscape Learn.
7,341: MediaPlus new uploads.
2,331: Students who completed modules in Dreamscape Learn.
3,303: Total visits to ASU's "Digital Backpack".
1,715: Number of classroom incidents/requests resolved.
1,369: Tech Hub clients served.
130: Number of classroom orientations completed.
33,040: Visits to Learning Experience (LX) lx.asu.edu.
7,494: LX: Slack support requests completed.
1,873: LX: Call support requests completed.
1,690: LX: Course creation requests completed.
1,657: LX: Live chats completed.
1,535: LX: Cases from Salesforce and ServiceNow completed.

Scaling

Scaling community services.

3,612,216,719: Visits to websites ASU operates.
25,231,558: Secure sign-in's to ASU web.
432,888: Unique active community members in My ASU.
30: Number of Enterprise-wide projects that went live.

Serving

Exceptional service delivery.

28,858,796: Minutes consumed on Zoom.

1,019,384: Slack messages sent weekly.

531,301: Zoom sessions (classes, meetings and webinars).

415,862: Experience Center Contacts.

90,859: Total number of community members using the ASU Mobile App.

69,197: Total Analytics Portal sessions.

23,871: Weekly active Slack members.

Protecting

Keeping Sun Devils secure via our cybersecurity chapters.

2,692: Security incidents escalated and remediated

1hr 49min: Median security event investigation and triage duration

43 Major Incidents(P0&P1): Number of priority incidents handled.

Thriving

All things communication, culture and giving back.

194,287: Visits to the tech.asu.edu

52,625: Visits to ai.asu.edu since Oct. 31, 2023 launch

2,323: Produced event participants

157: Empowering Leaders all-time program graduates.

150: Giving Back to the Community event participants.

100: CLIMB Chapter Lead training participants.

18: Giving Back to the Community events.

12: Enterprise Technology produced events.

By the Numbers: Spring 2024