JANITORIAL SERVICES Commercial & Residential Cleaning Services Quality you can trust & Cleanliness you can afford Federico Gonzalez / Jorge Gonzalez 915-400-8812 / 915-244-3511 Emails:globalcleanfg@yahoo.com globalcleanjg@yahoo.com
1405 Cross Ridge, El Paso, Texas 79912
GLOBAL CLEAN was established on a simple belief that quality workmanship and open communication are the keys to true customer satisfaction. For over 20 years, GLOBAL CLEAN serves the area of Juarez, Mexico, an has proven itself as a leader in professional cleaning services, our extensive portfolio consists of medical facilities, shopping malls, professional offices, office buildings, industrial complex, financial institutions and utility companies. We offer a broad range of services that can be tailored to meet your needs, and our company is fully licensed and insured to give you confidence that qualified personnel are handling your job. As a new challenge for GLOBAL CLEAN wants to serve the community of El Paso, Texas, offering the highest quality, reliable and affordable services for all of our clients. We believe our clients are our greatest assets, and we are dedicated to serving your needs. Our trained, experienced and professional staff does all the work. Many have been with us for more than 10 years. We will go that extra step or two to ensure your satisfaction. For GLOBAL CLEAN your satisfaction is our 100% commitment.
Federico Gonzalez Owner
Before founding GLOBAL CLEAN 1981, Jorge worked with his father at Pioneer Janitorial Service for over 10 years, working for las Maquiladoras in Juarez, Mexico. While helping his father run the family business, Jorge developed the skills required to start his own janitorial company. From the beginning, Jorge put his experience to work and has since created a successful business by focusing on client satisfaction and employee development. Today, Jorge oversees all of the company’s activities, and is completely involved in all phases of the business to ensure the standards of the company are met at every job site. Respectfully; Federico Gonzalez Owner
Depend on our janitorial services expertise to ensure the job is done properly, at a fair price. Guaranteed.
About Our Service Janitor Service / Building Services For over 20 years, Global Clean has been the trusted leader in the janitor services industry. We have earned the industry leadership position by consistently exceeding our customers’ expectations. Expect Superior Performance. Our janitorial service is so exceptional, we guarantee it! The Global Clean network leads the janitorial services industry in customer satisfaction. This reputation is due largely to a deep commitment to quality. Expect Professional Service. We hire, train and motivate the best people! By recruiting, training and equipping a diverse group of dedicated, motivated professionals, we have assured you the finest janitorial service in the industry. We communicate effectively with our teams, convey customers’ concerns and closely monitor each project’s progress. We encourage them to actively seek out new ways to improve the quality of the service they provide. Expect Consistent Quality. We supervise and inspect to ensure quality service! Our janitorial supervisors constantly track the progress and quality of our work. By performing regular and meticulous inspections, we can confidently guarantee your results. We deliver the clean you expect, and the service you deserve. Expect Innovation. We’re on the cutting edge! We utilize exclusive products, practices and equipment that improve the efficiency and quality of our service. Through advanced research and development, we can ensure you the highest level of cleaning performance and protection. Expect Effective Communication. We respond promptly to your needs and concerns! Communication is the cornerstone of service excellence. We
provide regular reports on any desired schedule, keeping you completely informed about the maintenance of your building. Customer questions and concerns are given prompt attention, both by customer service representatives and the on-site staff. Expect Excellence. We won’t disappoint you. No other vendor can offer the caliber of service and the degree of commitment we maintain as consistently or as affordably. We are so confident in our performance, we guarantee it. Our expertise, dedication and value-added services make us the best maintenance choice for your budget. Service Highlights • Dusting all surfaces, including phones, baseboards and sills. • Cleaning, sanitizing and restocking supplies in restrooms. • Detailed cleaning of light switches and fixtures, kitchenettes, vending machines, rails, door handles, and other “high impact” areas. • Trash collection. • Carpet vacuuming. • Hard floor care, including marble, vinyl, hardwood, tile and more. • Nearly anything else you desire!
Building Maintenance Services If you are a building maintenance manager, Global Clean can be a valuable asset for your property. You recognize the importance of an impressive appearance in attracting and keeping customers, and Global Clean has over 20 years of experience and an unparalleled reputation in the building maintenance industry for service, quality, professionalism and customer satisfaction in precisely this area. In Mexico, our extensive service offering is lead by our regular janitorial cleaning businesses, and is supplemented by experts in carpet and specialty cleaning, disaster restoration, and furniture repair. Our building maintenance businesses offer these services: • Dusting all surfaces, including phones, baseboards and sills • Cleaning, sanitizing and restocking supplies in restrooms • Detailed cleaning of light switches and fixtures, kitchenettes, vending machines, rails, door handles, and other “high impact” areas • Trash collection • Carpet vacuuming • Hard floor care, including marble, vinyl, hardwood, tile and more • Nearly anything else you desire!
Commercial Services Global Clean has always been an industry leader in meeting the needs of commercial specialty cleaning requirements and maintenance programs. We enjoy close relationships with many American and Mexican carpet manufacturers and together ensure a long life for your carpet by providing proper care. Over 1,000 customers entrust us with more than 100,000 square feet of commercial carpet each year. Commercial carpet cleaning programs include ... • Carpet maintenance • Upholstery • Fabric dividers • Wood surfaces • Steel and composite desks • Computer terminals • Air vents & returns • Lighting fixtures • Walls
“GLOBAL CLEAN is Keeping Your Business CLEAN” Clean, well-kept facilities enhance the corporate image of companies and provide a healthy environment for customers and employees. Every day more than 100 businesses depend on Global Clean to keep their facilities neat and clean. That’s because we hire the best people, train them well, and provide them with the most technologically advanced products and equipment. The result is service so good, we guarantee it. • Daily, weekly, monthly cleaning services • Waste removal • Office cleaning • Residence/room cleaning • Kitchen and ballroom cleaning • Entrance and lobby programs • Daily carpet care • Resilient flooring programs • “Clean room” cleaning • Sanitation programs “The CLEAN You Expect. The SERVICE You Deserve.” Global Clean has always been an industry leader in meeting the needs of commercial specialty cleaning requirements and maintenance programs. We enjoy close relationships with most carpet manufacturers and together ensure a long life for your carpet by providing proper care. Over 1,000 customers entrust us with more than 100,000 square feet of commercial carpet nation-wide each year. Commercial carpet cleaning programs include ... • Carpet maintenance • Lighting fixtures • Upholstery
• Walls
• Fabric dividers
• Vinyl flooring
• Wood surfaces
• Leather furniture
• Steel and composite desks
• Computer rooms
• Computer terminals • Air vents and returns
Residential Services “When Our TRUCK is Outside, Your Home is CLEAN Inside.� Global Clean delivers over 10 years of heavy-duty cleaning to your front door. Our vans come equipped with fully trained professionals, the latest equipment and exclusive cleaning solutions. We clean ... Carpets and rugs Hardwood Upholstery Woodwork Windows Walls Ceilings Kitchens Bathrooms
Maids Service Global Clean is one the world leader in the maid service industry. Our professional home cleaning system has been imitated, but never duplicated. We combine efficient two-person cleaning teams with effective management to provide homeowners with high quality, reliable results. Our services include... Dusting Vacuuming Kitchen and bathroom cleaning Floor washing Move out/in cleaning Weekly, bi-weekly and monthly cleaning Special occasion cleaning
Carpet Cleaners Carpet cleaners offering satisfaction guaranteed! The carpet cleaner industry leaders at Global Clean. Trust your need for home or office carpet cleaners to our certified carpet cleaner technicians and save time, money and effort. Our initial and ongoing carpet cleaners training programs define and communicate our high expectations to our insured, trained professionals. We’re well equipped, too. We use our own exclusive cleaner products, procedures and equipment to assure the highest level of performance our carpet cleaners can deliver. Count on our advanced proven carpet cleaners’ techniques to provide a clean, healthy environment in your home or business.
it!
Over 15 years in the carpet cleaner industry has made our service so good, we guarantee
Carpet Maintenance Program Why should your business consider a carpet maintenance program? We can think of several excellent reasons; 1. It protects your carpet investment. 2. It protects your company’s image. 3. It is endorsed by your carpet’s manufacturer. 4. You can balance your carpet expenses in equal billings. 5. It helps improve indoor air quality. 6. It extends carpet life. When you decide to purchase a carpet, a maintenance program should be factored into the carpet buying decision. If carpet is neglected, its appearance will suffer, shortening the carpet’s useful life and raising overall costs in the long term.
Carpet maintenance should be a scheduled program rather than a series of random cleanings when soil levels dictate. Most complaints about the appearance and performance of commercial carpet can be related to a lack of maintenance. One of the biggest mistakes companies make when planning a maintenance program is their budget. Carpet represents a substantial investment and as such, a proper maintenance program should be implemented to ensure you get the maximum possible return on your carpet investment. If the carpet maintenance budget is too low, the carpet may need to be replaced prematurely. Life cycle costing has proven that the proper maintenance program will lower the long term costs associated with your carpet purchase. A carpet maintenance program accomplishes four things: 1. Soil control 2. Pile retention 3. Spot and stain removal 4. Accumulated soil removal When Global Clean designs a carpet maintenance program for its customers, we consider the following factors: Total square footage How important image is to the customer Density of trafficType and manufacturer of the carpet Type and location of the facility Budget
Window Cleaning / Window Cleaners Window cleaning is another one of the many advanced cleaning services offered by Global Clean. We have special techniques for cleaning windows inside and out, for cleaning glass and screens, and for cleaning homes and businesses. Our insured window cleaning professionals are thoroughly trained to make your windows crystal clear, leaving no telltale streaks or spots. If time and effort are an issue for you, save these valuable resources and let Global Clean be your sparkling clean window provider. In the meantime, we’d like to share a couple of helpful window cleaning tips: 1. To remove spots from your windowsills, rub the surface with rubbing alcohol. 2. To clean window screens, use a nylon-covered sponge. “GLOBAL CLEAN is Keeping Your Business CLEAN” Clean, well-kept facilities enhance the corporate image of companies and provide a healthy environment for customers and employees. Every day more than 1000 businesses depend on Global Clean to keep their facilities neat and clean. That’s because we hire the best people, train them well, and provide them with the most technologically advanced products and equipment. The result is service so good, we guarantee it. Daily, weekly, monthly cleaning services Waste removal Office cleaning Residence/room cleaning Kitchen and ballroom cleaning Entrance and lobby programs Daily carpet care Resilient flooring programs “Clean room” cleaning Sanitation programs
Quality Assurance Inspections GLOBAL CLEAN Quality Assurance Program is integrated through every level of our organization. • Our Supervisor is in charge of daily cleaning operations of the customer’s facility and inspects the quality of our work during and after the cleaning process one or more days a week. • The Supervisor inspects the facility during or immediately after the cleaning process one or more times a month. • The Owner inspects the facility during the day and talks with our customer or the person that is in charge of the facility at least once a month. • A Quality Assurance Card, addressed to the Owner (Federico Gonzalez), is left with the customer periodically. This allows us to obtain ongoing customer feedback directly to the top of our organization. • GLOBAL CLEAN offer to set-up a clock to check in-out the employees schedule.
Experienced Employees Employees are the second most important part of our company. Our ability to recruit and retain good employees is attributed to several factors: • Candidates are interviewed and carefully screened to ensure we hire only those with the highest integrity and work ethic; • Security of customers’ facilities is of major importance to us. A standard drug-screening test as well as an in-depth criminal background check is made; • Each applicant’s work history is reviewed in detail for at least the previous five years. Whenever possible, we contact previous supervisors to discover the character and work ethic of the applicant;
• Each new employee is quickly oriented via our training program which includes pictures and training material specifically developed by National Learning Corporation and Laun-Dry, Supply Company, Inc; • An ongoing tutoring program insures employees continually receive critical safety training and vital instruction to keep current on any important issues. Our philosophy to consistently treat others as we want to be treated has enabled us to retain quality employees over the years. Although turnover has always been this industry’s biggest problem, treating our employees better and paying them more decreases some of this turnover problem. Retaining good employees saves both the time and costs involved in advertising, interviewing, hiring, orienting, and training new employees. The customer benefit is more security, better safety, less cost, and consistent quality and service. For the same reason GLOBAL CLEAN compromise to give medical insurance and worker’s compensation to our employees in case that we receive the approval of the contract.
Employee Training GLOBAL CLEAN understands the importance of properly trained employees. As a result, we develop specific technical training using the Building Custodian Passbook. The Building Custodian Passbook is a workbook, translated into several languages and sold throughout the United States. Also we are supporting by Laun-Dry, Supply Company, Inc., they have different kinds of seminars that help us to train our employees and how to use the cleaning products that we use to perform and obtain the quality of service that we want for our customers.
Safety Training Safety training is one of the key components in our overall training program. Employees are trained in the procedures of our clients’ as well as our own safety procedures. Safety risks can exist in any situation. Our employees are trained to avoid specific safety hazards and to proactively look for possible hazards and recognize them before they become accidents.
Federico Gonzalez / Jorge Gonzalez 915-400-8812 / 915-244-3511 Emails:globalcleanfg@yahoo.com globalcleanjg@yahoo.com
1405 Cross Ridge, El Paso, Texas 79912