Work in Progress: Learning & Development Framework

Work in Progress: Learning & Development Framework

Atlas Professionals has launched our Learning and Development framework in Q1 2023 in order to guide employees and management alike and to further invest in our people. The framework consists of four separate layers.

The first layer, Onboarding, contains all standard trainings that are offered to each of our new starters, either general or bespoke to their position. The second layer is Atlas and function specific and is tailored to our new starters, but also for our existing employees to expand their knowledge. This training is mainly located on the Atlas Academy.

Personal & Professional development is our third layer, in which all external accredited courses lie, has our own HR Masterclasses that are created by our HR Business Partners, and the GoodHabitz platform curated for personal development. For all trainings that are non-bespoke, Atlas Professionals has launched the GoodHabitz platform in Q1 2023. The platform and content is provided by a third party, and focuses on personal development. Examples include but are not limited to soft skills, personal strengths, inspirational leadership, language, management & teamwork, diversity & inclusion et cetera.

The choice was deliberately made to not report or monitor data in GoodHabitz on an individual level. Atlas Professionals believes this platform is intended for personal development, and creating an environment where progress is monitored does not foster this goal. Each course completion earns a certificate which can be used to track learning progress. Reporting is available on a group level (anonymous) to guage the effectiveness and popularty of the platform.

Finally, we have the Leadership Development Programme (LDP), a tailor-made development programme for future and current leaders, in which they develop leadership skills and competencies. With professional guidance from experienced coaches, the participants will be able to fine tune their knowledge, develop their skills and learn innovative approaches. Furthermore, the LDP serves as an opportunity to share various experiences and approaches between colleagues, who are normally geographically very far apart. The programme has had three iterations since 2021 and is being reviewed at the moment for further improvements. As of today, of our ~350 employees, 38 employees have participated in this multi-day program, equating to around 10.85%.

Professionals: Work in Progress

As a service provider specialising in recruitment and HR services to the Energy, Marine and Renewables industries, the development process of Professionals that are deployed with our Clients is not in our immediate control. However, in line with our value ‘We invest in People’, Atlas Professionals is dedicated to implementing procedures and programmes to promote the development of Professionals working in Energy, Marine and Renewables industries.

These include, but are not limited to:

• Employee Appraisal by Client,

• Training Programmes, such as the Greenhand Roustabout Training Programme,

• Atlas Competence Programme,

• Re-Entrant Days,

• Partnerships with Training providers.

Employee & Customer Engagement

Employee Feedback

Atlas Professionals has originally held the employee satisfaction survey for Staff globally since 2018 and uses different criteria to measure employee’s understanding of the company direction, job satisfaction, diversity & inclusion, work life balance, learning and development and Net Promoter Score (NPS).

The Employee Satisfaction Survey amongst our Staff resulted in a Net Promoter Score of 8.6, moving from -9.9 in 2018, to 4 in 2021 therefore showing a year-on-year improvement. 73% of respondents felt confident about Atlas Professionals’ direction and strategy. In the Netherlands, Atlas Professionals is currently canvassing Staff to form a Works Council (OR) to further facilitate consultation and participation of workers on HSE and related matters.

In line with Dutch Legislation and Audit criteria, Atlas Professionals has a confidential advisor in place. Instead of focussing on the Dutch Market, our confidential advisor is present and approachable for the entire organisation.

The confidential advisor serves as an impartial point of contact, including but not limited to cases where an informal solution cannot be found, cases which are sensitive due to personal reasons, or cases wherein the events cannot be discussed with the direct supervisor or HR. The presence of the confidential advisor is detailed in every HR induction but is also available on our company intranet, Deck.

Customer Feedback

To ensure standards, Atlas Professionals seek regular feedback from our customers (Clients and Professionals), formally via online surveys and informally via regular and open communication with our team members. Atlas Professionals continues to perform well with an overall feedback score of 86% Customer Satisfaction for 2022.

Diversity & Inclusion

At Atlas Professionals, we believe that diversity drives progress and aim to build an inclusive organisation. Throughout the years, we have been taking steps to create an environment for everyone and foster a culture that helps us stay at the frontier of Energy, Marine and Renewables. This belief is also strongly enshrined into our Code of Conduct.

The top graphs illustrate some key metrics for Atlas Professionals Staff, based on figures taken at the end of year 2022. In contrast to the market in which we operate, it is notable that Atlas Professionals employs a total of 66% females to 34% male. Besides that, Atlas Professionals staff knows a total of 20 different nationalities, the top of which consists of British, Ukrainian, and Dutch employees corresponding to the countries in which we have the largest footprint. We also see that Atlas Professionals is a relatively young company, with the largest part of our workforce residing in the 25 - 40 age bracket.

The bottom graphs shows key diversity indicators for all our Professionals. Key things to note are that the industry Atlas Professionals operates in is traditionally very male dominated. Seeing a participation of almost 6% females is an amazing start to break that bias, and to have more women enter the eld. Besides that, Atlas Professionals employs Professionals from more than 80 different nationalities, operating all over the world whilst remaining compliant to local labour legislation.