American Coin-Op - May 2019

COVER STORY

CLEAN 2019 SHOW PREVIEW

THE MAN BEHIND THE CLEAN SHOW

Retiring show manager John Riddle talks about the people and relationships he’ll miss, and reminisces about his long career, including his time in pro baseball, stadium management, rodeo production, and more.

CLEAN 2019 GUIDE: EXHIBITOR LISTINGS

More

CLEAN 2019 GUIDE: EDUCATIONAL SESSIONS

The

DEXTER: 125 YEARS AND STILL GOING STRONG

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Beggs

‘SHOE-IN’ FOR SUCCESS

If you will be attending Clean 2019 in New Orleans next month, I would argue that your most important tool will be a comfortable pair of shoes.

That’s what I remember about my first Clean Show in 2001, also in the Big Easy. “I was struck by the sheer size of the massive Ernest N. Morial Convention Center and, comfortable shoes or not, my feet were ‘struck,’ too,” I wrote back then for sister publication American Laundry News.

Just like that show, Clean 2019 will feature 420-plus exhibitors spread over a couple hundred thousand square feet and then some. You’re going to be doing some walking while there.

But the exertion will be oh-so-worth-it because where else can you see every major laundry equipment manufacturer display their latest machinery under one roof? Compare wash/dry/fold management software or on-demand laundry apps from multiple vendors? Locate suppliers for your bulk vended goods?

And that doesn’t take into account the 30 hours of educational sessions from which you can choose, or the networking opportunities you’ll find.

The Clean Show has a lot of “moving parts,” and that’s why this issue will come in handy for you. Aside from our show preview, you’ll find a list of the companies and organizations that have reserved exhibit space, plus basic descriptions of their products and/or services and their booth numbers. We also have the full schedule of educational sessions and class descriptions to help you decide which to attend.

No, we can’t take any steps off your fitness tracker, but we will make every single one of them count by helping you chart an educated and efficient path to Clean Show success. Let the good times roll!

Bruce Beggs Editorial Director

Charles Thompson, Publisher

E-mail: cthompson@ATMags.com Phone: 312-361-1680

Donald Feinstein, Associate Publisher/ National Sales Director

E-mail: dfeinstein@ATMags.com Phone: 312-361-1682

Bruce Beggs, Editorial Director

E-mail: bbeggs@ATMags.com Phone: 312-361-1683

Roger Napiwocki, Production Manager

Nathan Frerichs, Digital Media Director

E-mail: nfrerichs@ATMags.com Phone: 312-361-1681

ADVISORY BOARD

Kurt Archer Ann Hawkins Wayne Lewis Kathryn Q. Rowen

Main: 312-361-1700

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American Coin-Op (ISSN 0092-2811) is published monthly. Subscription prices, payment in advance: U.S., 1 year $46.00; 2 years $92.00. Foreign, 1 year $109.00; 2 years $218.00. Single copies $9.00 for U.S., $18.00 for all other countries. Published by American Trade Magazines LLC, 650 West Lake Street, Suite 320, Chicago, IL 60661. Periodicals postage paid at Chicago, IL and at additional mailing offices.

POSTMASTER, Send changes of address and form 3579 to American Coin-Op, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 60, number 5. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Coin-Op is distributed selectively to owners, operators and managers of chain and individually owned coin-operated laundry establishments in the United States. The publisher reserves the right to reject any advertising for any reason.

© Copyright AMERICAN TRADE MAGAZINES LLC, 2019. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Coin-Op does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Coin-Op or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

Bruce

CLEAN SHOW OFFERS MUCH TO THOSE WHO ATTEND

More than 47% of the coin laundry owners and operators polled in this quarter’s American Coin-Op Your Views survey say they plan to attend the June 20-23 Clean Show in New Orleans.

Roughly 26% have decided that they will not attend the biennial trade show, and the remaining 26.4% were unsure at the time of the unscientific survey.

Whether attending or not, 52.8% say the biggest factor in favor of visiting New Orleans is all that it has to offer: exhibits of equipment, systems and supplies; educational sessions; networking and socializing; and combining business and pleasure.

Nearly 34% say the biggest draw is the exhibits. About 8% say combining business and pleasure is the biggest factor, while the remaining 5.7% say it’s networking and socializing.

There will be 30 hours of educational programming during Clean and the Coin Laundry Association is sponsoring several sessions. Of those, the topic generating the most interest among survey respondents (69.2%) is Laundromat Lifecycles: Planning for the Future. Next is Wash-Dry-Fold 2.0: What’s Next for Full-Service Laundry? (53.9%), followed by Due Diligence: Preparing to Buy (or Sell) Your Next Laundromat (50%).

There will also be several “general sessions” during Clean. Survey respondents are most interested in Social Media Marketing & Measurement (74%), Helpful Business Apps (58%), Competing in Tough Job Market – Importance of Screening & Training (38%) and Tips for Entering the Commercial Laundry Industry (36%).

Store owners and operators who’ve attended the Clean Show were asked, “If you had one tip to share with a first-timer, what would it be?” Here are some of the responses:

• “Be prepared to walk all day, and plan for more time on the floor than you think.”

• “Attending is motivational. It’s a great time to meet other owners in a neutral setting.”

• “Take time to learn about new products. The industry is rapidly changing and owners can no longer assume they ‘know it all’ and (that) new ideas won’t work.”

• “Prepare ahead of time for what areas you particularly want to focus on, otherwise, the amount of exhibitors and activity will confuse you.”

• “Make good use of the training sessions. There is so much to learn.”

• “Plan on attending at least two days. We always go back day two or three and are amazed how much we missed on our first time through.”

American Coin-Op’s Your Views survey presents an unscientific snapshot of the trade audience’s viewpoints at a particular moment. Percentages may not add up to 100% due to rounding. ACO

Textile Care Industry Ready for

CLEAN ’19

Biennial event to build on past in New Orleans, step into the future

by Matt Poe

When the Clean Show once again occupies the New Orleans Ernest N. Morial Convention Center June 20-23, it will be an event of firsts and lasts.

For some attendees, it will be their first experience of the biennial event formally known as the World Educational Congress for Laundering and Drycleaning.

It will also be the first Clean Show under new ownership in its 42nd year.

In December, Germany-based Messe Frankfurt, an international trade fair, congress and event organizer—the largest in the textile care industry—purchased the Clean Show from the five sponsoring associations: Association for Linen Management (ALM), Coin Laundry Association (CLA), Drycleaning and Laundry Institute (DLI), Textile Care Allied Trades Association (TCATA) and TRSA, the association for linen, uniform and facility services.

As part of the acquisition, the sponsor associations will maintain their close involvement with the show, and Messe Frankfurt aims to continue the Clean Show success story.

“We look forward to this first Clean Show under the ownership of Messe Frankfurt, whose portfolio of laundry trade shows includes Texcare International in Frankfurt, Germany, and its expansion into China with Texcare Asia and the United Arab Emirates with Middle East Cleaning Technology Week, as well as global Texcare Forums,” says Joseph Ricci, president and CEO of TRSA, and chairman

of Clean ’19.

While this marks the first Clean Show under Messe Frankfurt ownership, Clean ’19 will be the last organized and managed by Atlanta-based Riddle & Associates.

The collaboration and management between the sponsoring associations and Riddle & Associates helped put the Clean Show on Trade Show Executive magazine’s 50 Fastest-Growing Shows and the Trade Show News Network Top 100 shows, as well as being the largest textile services and care show in the world, Riddle shares.

“It has been a pleasure to work with John Riddle of Riddle & Associates, which has managed the show since 1993,” says Ricci. “John had indicated several years ago that he would be retiring from fulltime event management following the 2019

Clean Show. We salute John and his staff for their excellent service to the show sponsors and our attendees.”

(Read a profile of John Riddle beginning on page 14.)

Riddle & Associates says Clean 2019 will provide a platform for all industry professionals and companies to come together on the show floor to share ideas, technologies, education, and networking.

LEARN, WORK, SUCCEED

According to Riddle & Associates, Clean Show attendees include store owners, plant operators, technicians, institutional laundry managers, distributors, consultants and buyers.

The largest share (94%) of attendees are business owners, executives or manag-

The Ernest N. Morial Convention Center will host the Clean Show in June for a record-tying sixth time. (Photo: New Orleans Ernest N. Morial Convention Center)

This show floor aisle was packed early on during Clean 2017 in Las Vegas. (File photo: Riddle & Associates)

ers, according to a past Clean Show survey by Riddle & Associates.

The show organizer says for companies looking to expand, re-educate or upgrade current technology, the exhibit floor is where they should be.

“I think everyone who is in some form of the textile care industry, whether it be laundry, dry cleaning, textile rental, coinop, etc., I think you’re going to be very happy,” says John Riddle, who personally assisted with several Clean Shows before his firm was contracted in ’93. “We had a great show in ’17 in Las Vegas, and New Orleans is right there with it, right now.”

The June 2017 Las Vegas Clean Show was named one of Trade Show Executive’s 50 Fastest-Growing shows of 2017. The show was honored in all three categories of the awards competition: net square feet of exhibit space, number of exhibiting companies and total attendance. Riddle & Associates says Clean attracted 12,563 visitors (including 2,282 people from 101 foreign countries and overseas territories) and 481 exhibitors in 227,006 square feet of space to Las Vegas in 2017.

At press time, more than 420 exhibitors are signed up to be in New Orleans, with more than 211,000 square feet of exhibit space sold (a full list of exhibitors at Clean ’19, as of April 5, begins on page 18).

“You’re going to see an awful lot of exhibitors,” John Riddle shares. “New things are coming that you will be pleased to see. Our attendance is holding up. Based on what I know in the years I’ve done this is that we can look for a good show, and as always you can come and actually see equipment work.”

Exhibits featuring equipment, products and services will be on display in Convention Center halls B-F.

“Exhibit sales and hotel room blocks are ahead of previous Clean Shows in New Orleans, demonstrating the strength of the event and the industry as a must-attend opportunity for researching solutions and information-sharing,” adds Ricci. “I am thrilled with the support of our exhibitors, including their commitment to innovation and introduction of new products and services that increase productivity and safety.”

Riddle says he’s proud of the fact that when industry professionals come to the Clean Show, they get a chance to see the equipment they’re contemplating buying in operation.

“It becomes very expensive for an exhibitor to bring a tunnel washer or a big washer or extractor to the show,” Riddle points out. “Just the cost alone of getting it there [is great], then you have the time and materials and the money, if you will, to fire them up, and then run them and show the

EDUCATIONAL SESSIONS AT A GLANCE

Thirty hours of educational sessions will be offered at this year’s show, focusing on business and management trends, among other topics.

For descriptions of each of the educational sessions (if provided), turn to page 38.

Time Session

Title Sponsor

THURSDAY, JUNE 20

8-8:55 a.m. Customer Migration ALM 8:30-9:30 a.m. Laundries Connecting Communities CLA 8:30-9:30 a.m. No Bad Days: Positive Attitude is Everything DLI 8:30-9:30 a.m. Protecting Your Customer, Employee and Business Assets TRSA Through New and Improved Contracts 9-10 a.m. Preventing Microbial Growth and Infection in Laundry Facilities ALM 2-3 p.m. Social Media Marketing and Measurement General 3:30-4:30 p.m. Workplace Risks of Legalized Marijuana? General

FRIDAY, JUNE 21

8-8:55 a.m. Are You a Trusted Advisor? New Role of Sales ALM 8-9 a.m. Laundromat Lifecycles: Planning for the Future CLA 8-9 a.m. Venture Capital and Private Equity TRSA 8-9 a.m. What First Impression Does Your Website Make? DLI 9-10 a.m. New Textile Technologies for Infection Prevention ALM 9-10 a.m. ARTA Study Shows Peracetic Acid Kills C.diff Spores ARTA 9-10 a.m. CLA Connect LIVE: Interactive Idea Exchange CLA 9-10 a.m. Are Your Marketing Methods Changing with Your Clientele? DLI 9-10 a.m. Labor Law and Compliance: Current Issues and Trends TRSA 2-3 p.m. Helpful Business Apps - Beth Z - Your Nerdy Best Friend General 3:30-4:30 p.m. Secrets to Chick-fil-A Hiring & Training for Exceptional General Customer Service

SATURDAY, JUNE 22

8-9 a.m. Wash-Dry-Fold 2.0: What’s Next for Full-Service Laundry? CLA 8-9 a.m. Customer Service: Being Good is Not Enough DLI 8-9 a.m. TRSA Certification: Hygienically Clean, Clean Green, Certified TRSA Professional Laundry Manager (CPLM) 8:30-9:30 a.m. Consistent Benchmarks for Competitive Analysis ALM 9-10 a.m. New LCA Data and How to Use LCAs to Help Convert Clients ARTA to Reusables 9-10 a.m. Due Diligence: Preparing to Buy (or Sell) Your Next Laundromat CLA 9-10 a.m. Tips for Entering the Wash-Dry-Fold Market DLI 9-10 a.m. Top OSHA Violations and New TRSA Safety Certification Program TRSA 1-2 p.m. Tips for Entering the Commercial Laundry Industry General 3:30-4:30 p.m. #NotHere: Sexual Harassment Prevention General

SUNDAY, JUNE 23

8-9 a.m. Introduction to Laundromats for Investors CLA 9-10 a.m. Top 10 Secrets First-Time Laundromat Owners Must Know CLA

attendee what it will do.

“Our package plan for exhibitors is such that it has enabled the exhibitor to actually come and operate the equipment in a costeffective manner so that the attendee gets the advantage of that. You don’t just see one side of a presentation; you can look at multiple pieces of equipment operate under one roof, generally within a couple hundred feet of each other. That demonstration alone is worth the trip.”

Attendees also have the opportunity to take advantage of 30 hours of educational sessions. Riddle & Associates says sessions include topics such as training, business management and environmental issues.

Morning sessions, which run between 8 and 10 a.m. on show days, will take place in on-site meeting rooms. Afternoon sessions will be held in the exhibit hall (a full schedule, along with brief descriptions of each session, begins on page 38).

“This combination has already strengthened the Clean Show as a platform for industry professionals and suppliers to work, learn and succeed together,” Ricci says. “Make the most of your time here and you will find no better place to share ideas and grasp trends and technologies, show after show.”

The Clean Show has also developed with the times and has a strong social

media presence. Attendees and exhibitors can get updates on the upcoming show, registration and Clean Show facts on its Facebook and Twitter pages, says Riddle & Associates.

As social media takes a larger role in communication, Riddle & Associates says the Clean Show interacts with attendees and can answer questions on social media platforms to better engage with its followers.

Attendees sharing their Clean Show experience in New Orleans are encouraged to use the handles #Clean2019 and @thecleanshow so others can easily find messages, photos and information related to the show.

In addition, Riddle & Associates says attendees can use the Clean Show 2019 My Planner (available through the show website and mobile app) to organize show floor visits.

THERE’S STILL TIME

Connections Housing (http://www. connections-housing.com/LandingPage/ Clean2019.php) is Clean 2019’s only official housing agency. Check the website for room availability; May 20 is the show’s housing reservation deadline.

Industry professionals still interested in attending Clean ’19 can take advantage of pre-registration discounts on the show’s

website (www.cleanshow.com) through June 10. The pre-registration fee is $119 per person for any member of one of the sponsoring associations, and $149 for nonmembers. After June 10, attendees must register onsite at the Convention Center for a fee of $169 per person.

Registration hours will be 1 to 4:30 p.m. on Wednesday, June 19; 7 a.m. to 4:30 p.m. daily Thursday through Saturday, June 20-22; and 7:30 a.m. to 2:30 p.m. on Sunday, June 23.

The show starts June 20, when attendees will be able to explore the exhibits 10 a.m. through 5 p.m. (distributors have exclusive access from 8 to 10 that morning).

The show floor opens at 9 a.m. Friday through Sunday (June 21-23) and closes at 5 p.m. Friday and Saturday (June 21-22) and at 3 p.m. on Sunday, June 23.

On show days, the Clean Show will provide a complimentary shuttle between most official hotels and the Convention Center, according to Riddle & Associates.

Several U.S. cities have hosted Clean over the years. The first two shows were in Chicago, where it has been held four times. New Orleans is hosting for the sixth time, tied with Las Vegas. Atlanta follows closely behind Chicago with three shows. Orlando has hosted twice and Dallas once.

Future events are planned for Atlanta

10 Ways to Make Clean ’19 Work for You

At the world’s largest exhibition and education platform for the textile care industry, it is difficult to see and do everything at Clean 2019, but most people who attend have specific things they want to accomplish.

Planning ahead can give you a solid return on your investment of time and money and help keep your business running smoothly. Here are 10 ideas from Riddle & Associates for maximizing your Clean 2019 visit:

Set specific goals. What do you want to accomplish? Is it purchasing or upgrading equipment, learning about new technologies, finding a solution to a business problem, or interacting with colleagues and friends? Prioritize what is important to you.

Develop an action plan. Search the Clean Show website (www.cleanshow.com) for the exhibitors and education that interest you most. Add these to

your itinerary. Check the floor plan to locate the booths you want to visit. It will keep you on track and ensure that you meet your primary goals.

Learn in the classroom. Take advantage of the many educational sessions that are pertinent in today’s market. The morning classroom sessions and afternoon exhibit-floor sessions cover a multitude of industry-related topics for all industry segments.

You would pay hundreds of dollars for these sessions in another setting, but they are included in the Clean Show registration fee. Check the website for session listings and add those of interest to your itinerary.

Make appointments. For a product you are particularly interested in seeing, make advance appointments with the exhibitors of that product. This ensures that you will get one-onone time.

Don’t miss the new stuff. Leave enough time in your plan

(June 2021) and Orlando (May 2023).

“The Clean Show is the culmination of nearly 24 months of collaboration and hard work between the sponsoring associations that represent nearly every market and demographic of the textile care and textile services industries, from small local, singlefacility or store operations to regional, national and even international companies and show management,” says Ricci.

The sponsoring associations and Riddle & Associates have worked hard to ensure Clean ’19 will touch on all aspects of the industry in New Orleans, creating a solid foundation for the future.

“The Clean Show absolutely addresses every sector of the textile care industry,” says Riddle, “whether you’re operating in the coin laundry environment, if you’re operating in laundry, dry cleaning, commercial/industrial laundry, or if you’re in textile rental, whether it be uniforms or linens, etc., software, hangers, computers, everything that one needs to be in this business for all sectors is there.

“This is not just a laundry show, or a rental show, or a ‘this’ show or a ‘that’ show. This show really covers the entire industry called textile care.” ACO

Matt Poe is editor of sister publication American Laundry News.

to visit as many booths as possible beyond your original plan. See what is new and exciting, and don’t miss the small booths. You might find a something that is just right for your operation. Join the discussion. If you participate in Facebook or Twitter, connect with the Clean Show so you can be up to date on anything from Clean 2019 news to interesting facts about New Orleans.

Write it down. When the show is over, it can all seem like a jumble of information. Listening carefully and documenting important points in education sessions or exhibitor conversations can be invaluable in reviewing and analyzing your show experience. Use your phone or iPad to type notes, or write in a notebook or on the back of business cards for later reference.

Dress for comfort. New Orleans can get hot and humid in June. Wear light clothes and

comfortable walking shoes. You will walk miles on the exhibit floor. Travel light; carry only what you absolutely need. Certain exhibitors offer bags for carrying items you pick up along the way. If you gather too much literature, you can mail it home from the building’s business center.

Have some fun. New Orleans has a lot to see and do. Take a stroll around the worldfamous French Quarter or take a ride on a streetcar to visit the renowned Garden District. See what’s new in the Warehouse District. In the evenings, enjoy the region’s outstanding cuisine and the jazz music that plays on every corner.

Educate your co-workers. When you return home, share your new knowledge with coworkers who did not attend. They will feel like they had a part in it and can apply the information to make your entire operation go smoothly. ACO

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The Man Behind the Clean Show

Decades-long connection coming to end for event manager Riddle

by Bruce Beggs, Editorial Director

President John Riddle and his staff at longtime Clean Show management firm Riddle & Associates are experiencing many “lasts” in the days leading up to Clean 2019 in New Orleans.

You see, Germany-based trade fair organizer Messe Frankfurt recently purchased Clean from the five associations that have sponsored the show for decades. The New Orleans show in June will be the last managed by Riddle & Associates, which has overseen the every-other-year event under contract since 1992.

John Riddle’s personal involvement in assisting with Clean dates back to 1981.

We visited Riddle, 78, in his Atlanta offices in late March to talk about the upcoming show, but also took the opportunity to quiz him on his storied past and to find out what he’s planning in semiretirement.

“We had a great show in ’17 in Las Vegas, and New Orleans is right there with it right now,” he says. “Based on what I know and the years I’ve done this, I’m going to say that we can look for a good show, and, as always, you can come and actually see equipment work.”

Riddle says that aspect of the show is unique, due to the costs of shipping, setting up, and operating laundry and drycleaning equipment in a convention setting.

“We have … our package plan for exhibitor services (and) is such that it has enabled the exhibitor to actually come and operate his equipment in a cost-effective manner so that the attendee gets the advantage of that.”

Among the trade media that publicize and cover the Clean Show, Riddle is wellknown for shedding a tear or two in appreciation during the press reception that is a tradition as soon as the exhibit floor closes on the opening day.

So, if he’s already prone to becoming emotional in that setting, how will he react knowing that Clean 2019 will be the last time he’ll greet the media?

“It is an emotional thing for me to

acknowledge the fact that this will be the last show that I do,” Riddle says. “I hope it won’t be the last I attend but this will be the last one in which I am in charge of it. I’ve been blessed to have been involved in this great industry since 1981.”

Riddle’s age and his desire to spend more time with family played significant factors in deciding that it was time to step aside and enjoy his golden years in a trout stream or on a golf course instead of on a show floor at 5:30 in the morning.

“We all have to say, ‘It’s time.’ I think it’s time for me particularly to do that. It’s been an honor for me and for everybody in our organization to be associated with such great people.”

CIRCLING THE BASES

Organizing a trade show requires relationship-building and teamwork, both of which have been at the heart of Riddle’s personal and professional growth.

He grew up in the cotton mill town of Kannapolis, N.C., the youngest son of a police officer and a 1st grade school teacher. You “made your own fun” in those days, he recalls, and he was drawn to team sports, especially baseball. In fact, he dreamed of playing professionally someday.

After graduating high school, he left home to attend Mars Hill Junior College and later Campbell College. At Mars Hill, he was an All-Conference and All-

John Riddle concentrates on the task at hand in his Atlanta office earlier this year. He and his firm’s Clean Show management service will come to an end this summer when Clean 2019 closes in New Orleans. (Photo: Bruce Beggs)

Riddle says he’ll miss the people and the relationships most when his decades-long association with Clean ends.

(Photo: Riddle & Associates)

American first baseman in 1956 and 1957 (he was named to the school’s Hall of Fame in 1988).

At a time when there were only 16 teams in Major League Baseball, Riddle was signed by the Baltimore Orioles as a center fielder in 1962. After four years, he was traded to the Chicago White Sox organization.

“I had the chance to play for (managers) Earl Weaver, Billy Hunter, Cal Ripken Sr.,” Riddle recalls. “I played with Lou Pinella, Jim Palmer, Mark Belanger, Davey Johnson, a number of people that some will know and some won’t know.”

As a 21-year-old rookie playing for Bluefield, he slugged 16 home runs and drove in 61 runs in just 66 games, earning him Appalachian League All-Star honors. Working his way up, he also earned AllStar nods in the Class A California and Class AA Eastern leagues.

“If you ever saw (the movie) Bull Durham, you saw what minor league baseball was like,” he says. “Even when I got into Triple-A ball, we got out of yellowback school buses and old Greyhound buses, riding all over the Dakotas, Midwest, the Upper Midwest, in white Edsel station wagons.

“There’s no time you can imagine, being

with a group of guys at 2 o’clock in the morning, riding in a bus on a highway somewhere, dark, not a care in the world, and you’re going to go play a baseball game. That’s strong.”

But with so few MLB roster spots available, an Achilles injury suffered on the base paths, and other circumstances, he never made it to the “Show” … as a player.

FRONT OFFICE FOUNDATION

Riddle had done some offseason work for the Atlanta Braves, which had relocated there from Milwaukee in 1966: “I was part of a team of ballplayers that were in the area who helped sell season tickets, did some PR for them.”

With a wife and a young son at home, he decided to leave his playing days behind and pursue a career of some sort. One day, he visited some friends at the stadium and was surprised to leave there as the Braves director of operations.

“I told the gentleman who hired me, a good friend of mine, ‘I don’t know anything at all about operations of a stadium,” Riddle says. “We laughed, we cut up, and he said, ‘Don’t worry, we’ll teach you.’”

From there, he was promoted to director of advertising sales, plus he was promotions director for the newly formed Atlanta Chiefs soccer club owned by the Braves. He left there in 1975 to become the general manager of the Atlanta Convention & Visitors Bureau.

“I had the No. 2 position there. My job was to run the Convention Bureau on a daily basis. It’s a big promotion, in multiple ways, of a municipality.”

He left the CVB after about two years to enter into business for himself, owning several retail businesses in Atlanta, including one shop that became famous for its link to a line of dolls that became a 1980s toy fad.

“I had a retail store in downtown Atlanta in Peachtree Center. It was called Terminus Gift Shop,” Riddle recalls. “It was the first store in Atlanta in which the local Georgia artisans had an outlet.”

At a regional art festival, Riddle met Xavier Roberts, who was creating soft sculpture dolls he called “The Little People,” dressing them in used children’s clothing and offering them up for “adoption.” Riddle asked if his gift shop could become an “adoption center”: “I was No. 1. People went absolutely nuts over this. … That put Terminus Gift Shop, really, on the map.”

Soon thereafter, Coleco licensed the doll

line as the Cabbage Patch Kids that caused shopper riots in the early ’80s and have delighted children and collectors for years.

Another unique endeavor for Riddle was rodeo promotion. With a friend he’d met through Terminus, he became interested in roping cattle: “I was 42, got on my first horse in a long time, and the bug bit me.”

Riddle was at an Atlanta restaurant one day when a friend, Spurgeon Richardson, then the president of Six Flags Over Texas, spotted him in his Western garb. The two got to talking and Richardson asked Riddle if he could produce a rodeo for the amusement park. Despite having no such experience, he said yes.

“Then, the journey began to find a stock contractor,” Riddle says. “And we did, Preston Folks. We produced rodeos for Six Flags for nine years. Sometime, if you really want to have some fun, we’ll talk about the day we were putting bulls in the arena to feed them for the performance the next day and they got out.”

In the years since, Riddle has learned that it’s much easier to rope attendees than steers.

THE EXHIBITION GAME

When he worked at the Atlanta CVB in the mid-1970s, he booked a National Association of Music Merchants show for the new Georgia World Congress Center.

Riddle played professional baseball as a young man and once participated in a minor league game that, at the time, was the longest pro game on record. His Elmira club defeated Springfield 2-1 after 27 innings. (Photo: Bruce Beggs)

Riddle once owned Atlanta’s Terminus Gift Shop, where he gave Georgia artisans a retail outlet. One of the artisans was Xavier Roberts, whose Little People doll creations evolved into the Cabbage Patch Kids that prompted shopper riots in the early ’80s. Riddle still owns this Little People doll named Dorothy Thea. (Photo courtesy John Riddle)

The following companies and organizations have reserved exhibit space in the Ernest N. Morial Convention Center for Clean ’19 as of April 4, according to show manager Riddle & Associates.

The list totals approximately 421 exhibitors at press time; it’s possible that more exhibitors will be added in the final weeks leading up to the June 20-23 event.

Where available, the descriptions of products and/or services provided here are general in nature and should not be considered all-inclusive.

Listings are subject to change without notice. Check www.cleanshow.com for any updates.

❏ 21st Century Dry Cleaners 1304 Route Pros

Training services: route sales/marketing; management/customer service.

❏ ABG Systems 1855

Healthcare textile traceability and identification systems.

❏ Abrasive Technologies 4472

❏ ABS Laundry Business Solutions 4752 Route accounting, garment tracking and linen management software and systems.

❏ Ace Heaters LLC 4257 Water heaters and related equipment.

❏

ADI American Dawn 3164

Reusable textiles for rental and institutional laundries, including toweling, table linen, bed linen, patient gowns, scrubs, chef apparel, lab coats, butcher frocks, wraparounds and specialty apparel.

❏ Advanced Poly Packaging 4357

Customized equipment solutions designed to bag bar towels, mop heads, microfiber towels, gloves or other small textiles, as well as folded or bulky products.

❏ Air & Water Systems 4816 Specializes in industrial humidification and evaporative cooling equipment.

❏ Air World Inc. 4427 Manufacturer of pads, covers and drycleaning supplies.

❏ Albatross USA Inc. 4742 Cleaning chemicals, adhesives and lubricants for textile production and care.

❏ Alliance Laundry Systems 3543

Commercial laundry equipment and services under the Huebsch®, IPSO®, Primus®, Speed Queen® and UniMac® brand names.

❏ Alliant Systems 1730 Route accounting software for the textile rental industry.

123❏ A.L. Wilson Chemical Co. 1136, 1637 Stain removers and other chemicals for professional drycleaning and laundry use.

A❏ American Associated 1203 Sources and distributes linens to healthcare, hospitality and commercial laundry markets.

❏ American Changer 1562 Manufactures banknote changers, redemption devices, custom solutions, and tokens.

❏ American Coin-Op 4645 Trade magazine, website, podcast and social media for self-service laundry owners.

❏ American Drycleaner 4645 Trade magazine, website, podcast and social media for drycleaning businesses and suppliers.

❏

American Laundry News 4645 Trade magazine, website, podcast and social media for managers and administrators of institutional/ on-premise laundries and textile rental companies.

❏ American Laundry Products 1865 Laundry textiles and associated items for flatwork ironers.

❏ American Locker 4702 Lockers.

❏

American Pride Linen Co. 1167

❏ American Reusable 1364 Textile Association (ARTA)

Member association whose mission is to create greater awareness and appreciation for reusable textiles.

❏ American Trade Magazines 4645 Publisher of American Coin-Op, American Drycleaner, and American Laundry News

❏ AMS Products/Object Design 4659

Custom-printed laundry and route bags; mesh laundry bags; barrier and impervious bags; cart covers; and other bags.

❏ Angeline Group Ltd. 3906 Operating room textile and surgical apparel, including uniforms, incontinent pads, specialized garments, surgical drapes and other technical fabrics.

❏ ANKO 1028 OEM drain valves and chemical dispensing pumps.

❏ AquaRecycle 1101 Water recycling and dryer heat recovery systems.

❏ Aquawing Ozone Laundry 1643 Systems - AWOIS Ozone laundry systems.

❏ ArbelSoft Inc. 4227 Specializes in creation, distribution and installation of POS systems and software created for dry cleaners, Laundromats, shoe repair and tailoring services.

❏ ARCO/Murray National 1754 Construction Co. Design/build construction firm focused on the laundry industry.

❏ ArtiClean Ozone 2664 Laundry Systems Ozone laundry systems.

❏ Association for 1233 Linen Management

SPONSOR: Nonprofit trade association dedicated to the professional development of personnel involved in the textile care industry.

❏

Association of Wedding 4215 Gown Specialists

Nonprofit trade association for members specializing in wedding gown cleaning, preservation and

restoration.

❏ A13 Srl 3573

Padding, covers, insulation, parts and accessories for ironing and drycleaning machines.

❏ Automated Packaging 1209 Systems

Flexible-bag packaging systems for industrial laundries and textile rental services.

❏ Automation Dynamics 2154

Automated sorting, counting and weighing equipment for various laundry applications.

❏ Autovalet Systems LLC 4273

Automated tracking and distribution for uniforms, scrubs and linen.

❏ B&C Technologies 1710, 1811

Commercial washers, dryers, ironers, feeders and folders.

❏ Bahnson Mechanical Systems 4802 Industrial construction services.

❏ BC Textile Innovations Inc. 4868

❏ BCC Payments LLC 1820

Vending payments and credit card processing systems.

❏ Beck’s Classic 1405

Reusable incontinence products, including underpads, clothing protectors, diapers and briefs.

❏ BeCreative 360 1404 Marketing and promotions for dry cleaners.

❏

Beneficial Equipment 4926

Finance Corp. Equipment financing/leasing.

❏

Biosan PAA 4424

Peracetic acid formulations for sanitization and disinfection of laundry in commercial, institutional and industrial operations.

❏ Bissell Commercial 4643

Vacuums, power sweepers, extractors, flooring machines and other equipment.

❏ BLC Textiles 4625

Wide variety of imported textiles for the textile rental industry.

❏ Bobco Systems Inc. 1463 Material-handling and garmenthandling equipment and systems.

❏ Boca Terry 1262 Manufacturer/supplier of bathrobes, towels, spa wraps, lounge chair covers and slippers to hospitality, healthcare, textile/linen rental and corporate gift industries.

❏ Bootie Butler 1866

❏ BOWE Textile Cleaning GmbH 4252 Perc and multi-solvent drycleaning machines.

B❏ Braun 3521 Batch tunnel washing, conventional washing, material-handling, drying, and finishing equipment.

❏ Brim Laundry 1831 Machinery Co. Inc. Large-capacity washer-extractors and dryers; touchscreen control systems; OEM replacement parts and supplies.

❏ Brooks-Waterburn Corp. 1309 Insurance services for Laundromats.

❏ Brown-Eyed Girl Textiles 4172

❏ Buckeye Pads and Covers 3873

❏ Bundle Australia Pty. Ltd. 4225 Productivity software for laundry operations.

❏ Burkert Fluid Control Systems 3907 Water treatment process control, automation and filtration.

❏ Capital One 4205 Credit card for businesses.

❏ Card Concepts Inc. 1955

Automated card systems for Laundromats to handle cash collections, employee management, equipment service, and store marketing.

❏ Cart & Supply Inc. 1106

❏ CBA Machines 4611 Purchases and sells second-hand industrial laundry machinery.

❏ CDF Systems 4657 Mat processing systems.

❏ CeraMem LLC 4758 Ceramic membrane modules for water treatment applications.

❏ Chem-Tainer Ind./Maxi-Movers 1631 Bulk delivery trucks, shelved exchange carts, tilt trucks, utility carts and bushel carts.

❏ Chevron Phillips Chemical Co. 1166

❏ Chicago Dryer Co. 3003 Flatwork finishing equipment, including separators, feeders, ironers and folders; data tracking technology.

❏ Chief Clean 4511 Commercial janitorial dust mops and wet mops, handles and frames.

❏ Church & Dwight Co. Inc. 4447 Laundry detergents and chemicals.

❏ Clayton Industries 3265 Equipment for industrial process steam generation.

❏ Clean Cycle Systems 2603 Lint Filters

Lint collection and exhaust air systems.

❏ CACO Manufacturing Corp. 2564 Coin laundry furnishings, including folding tables, seating, clothes-hanging racks, and custom bulkheads.

❏ Calderon Textiles 1021 Distributes commercial linens to the textile rental, hospitality, cruise line and retail industries.

C❏ CleanCloud 4543 Point-of-sale software systems for dry cleaners and laundry services.

❏ Cleaner Business Systems 4243 Point-of-sale software systems for dry cleaners.

❏

Cleaner’s Supply® 4542 Wide range of drycleaning and laundry supplies and products.

EXHIBITORS 2019

❏

ClearToken 1467 Vended payment systems for Laundromats.

❏ CLM/Texfinity 729 Industrial laundry equipment, including feeders, ironers and batch washing systems.

❏ CM2W JSC 4405

❏

CMV Sharper Finish Inc. 2665 Commercial laundry flatwork ironing equipment.

❏ Coin Laundry Association 1243 SPONSOR Not-for-profit trade organization representing member laundry owners, prospective laundry owners, and equipment manufacturers and distributors.

❏

Colmac Industries 4130 Garment finishers, automated soil sorting and counting systems, and garment presses.

❏ Columbia/ILSA 3943 Machines Corp. Drycleaning machines.

❏ Commercial Coils Inc. 1734 Replacement coils for laundry and drycleaning equipment.

❏ Computer Software 1213 Architects Linen management and distribution software.

❏ Computer Systems 4510 Point-of-sale software for dry cleaning, Laundromats, alteration, and shoe repair.

❏

Consolidated Laundry 2365 Machinery

Industrial dryers, shuttle conveyors, and mat rollers.

❏ Continental Girbau Inc. 2021, 2027 Vended, on-premise and industrial laundry equipment and solutions (booth 2021 focuses on vended laundry solutions, booth 2027 focuses on industrial and commercial laundry solutions).

❏ Covers Etc. Inc. 4349 Laundry and drycleaning pads and covers.

❏ Creaset® Permanent 4655 Crease Systems Garment creasing system.

❏ CryptoPay/WorldPay 4700 Card payment system for Laundromats.

❏ Cupron 4411

❏ Curbsidelaundries.com 1863 Wash and fold POS software for Laundromat owners.

❏ Dajisoft Inc. 4311 Point-of-sale drycleaning software systems.

❏ Dark POS 4258

❏ Darman Manufacturing 1114 Co. Inc.

Cloth roll towel cabinets, paper roll cabinets, and towel winders and unwinders.

❏ Datamars Inc. 2255 Radio frequency identification (RFID) products for textile identification markets.

❏ Davis Packaging 4415 Laundry wrapping equipment and wrapping film.

❏ deister electronic GmbH 1162 Electronic, RFID and mechatronic systems for security, logistics and supply chain markets.

❏ Dexter Laundry Inc. 2227, 2536 Commercial washers, dryers, and laundry management systems for vended and on-premise laundries.

❏ Diamond Chemical Co. Inc. 4431

❏ Dimmid Inc. 4272

❏ D.J. Giancola Exports Inc. 4612

❏ Doxon Mfg. Co. 1313

Commercial laundry equipment parts.

❏ DropLocker 4324

❏ Drycleaning & Laundry 1442

Institute

SPONSOR: Trade association representing member dry cleaners and launderers.

❏ Duncan Fabricating 1766 Co. Inc.

Coin laundry bulkheads and commercial appliance outlet centers.

❏ Dunnewolt B.V. 730

❏ Dura-Cast Products Inc. 921 Rotomolded laundry and linen trucks, and storage tanks.

D❏ Dynaric Inc. 1037 Plastic strapping and strapping equipment.

E❏ EAM-Mosca Corp. 4006 Automatic strapping machines.

❏ Eastern Funding 2305

Offers loans to commercial laundry, professional garment care and other industries.

❏ ECC Horizon 4858 Environmental consulting and remediation company.

❏ Ecolab 2520

Laundry detergents and chemicals; dispensing equipment; water and energy management; and real-time data management for large-scale, commercial laundry operations.

❏ Ecotex Ozone Laundry 4247 Technology Laundry disinfection systems.

❏ EDRO 2843

Industrial washer-extractors, tumbler dryers, and ozone laundry systems.

❏

Ekostar Textiles 1057

❏ Ellis Corp. 3343

Open pocket and sideloading washerextractors, industrial dryers, conveyors for automation, water heating and heat recovery systems, and wastewater and ceramic filtration systems for recycling laundry water.

❏ Encompass Group LLC 1366

EXHIBITORS

Reusable textiles, professional apparel, and disposable and singleuse medical products.

❏ Energenics Corp. 3911 Lint filters for dryer exhaust; cartwashing systems; and vacuum systems for lint collectors.

❏ Ensign Emblem 1047 Emblems, screen-print transfers and direct embroidery for industrial uniform and rental uniform companies.

❏ Envirochem Inc. 3807 Chemicals and detergents, specializing in powder, liquid and solid laundry, housekeeping and warewash products.

❏ EnviroForensics 4664 Environmental consulting services.

❏ ESD 1743 Mechanical and electronic payment systems for the multi-housing, vended laundry, and arcade/gaming markets.

❏ Euro Systems Corp. 3874

❏ European Finishing 4143 Equipment Tensioning equipment.

❏ Eurotape BV 1659 Self-adhesive products for surgical covering materials.

❏

❏

Evercare/Butler Home Products 4671 Lint rollers.

Evoqua Water Technologies LLC 4866 Water and wastewater treatment products and services.

❏

EzProducts International Inc. 4312

Permanent tagless systems for textile labeling, heat-sealing clothing text and barcode labels to fabric; rope ties; hanger stands; and hanger equipment.

❏

FF-MATIC Inc. 4746

Odor-control and restroom hygiene products.

❏ Fabricare Management 4635 Systems

Computer software systems for dry cleaners and laundries.

❏ Fashion Seal Healthcare 1502 Manufacturer and provider of scrubs, lab coats, patient and ancillary apparel to hospitals and industrial laundries.

❏ Felins USA Inc. 2109 Tying, shrink-wrapping and banding machines and systems.

❏ Felrap World Inc. 4665 Laundry wrapping equipment and supplies.

❏ Fibertech Inc. 4621 Laundry trucks and utility carts.

❏ Firbimatic 2657 Drycleaning machines

❏ First Film Extruding 935 Drycleaning garment bags and film.

❏ Foltex 1409 Feeding, folding and stacking equipment.

❏ Forenta L.P. 3821 Drycleaning and laundry presses, shirt units, conveyors, and water chillers.

❏ Foster-Stephens Inc. 4211 Wedding gown and garment preservation systems and supplies.

❏ FRSTeam Inc. 4607 Garment and textile restoration for the insurance industry.

❏ Fujitsu Frontech North America 4106 Retail point-of-sale terminals, self checkout systems, kiosks, radio frequency identification (RFID) tags, and currency-handling equipment.

❏ Fulton Boiler Works 2765 Boilers and related equipment/systems.

❏ Gemu Valves 1154 Valves, and measurement and control systems.

❏ George Courey Inc. 1362 Bedding, linens and textiles for hospitality, healthcare and other markets.

❏ GKC Corp. 3872

❏ Golden Star 4656 Dust/wet mops and microfiber cleaning products.

❏ Gotli Labs AG 4854 Production management system for laundry operations.

❏ GreenEarth Cleaning 4455 Patented liquid silicone-based drycleaning solvents, with marketing/branding assistance.

❏ Greenwald Industries 4201 Coin/card acceptors, smart card systems and payment apps for self-service laundries.

❏ Gurtler Industries Inc. 1702 Advanced detergents and specialty chemicals for the commercial laundry industry.

❏ Gusher Pump 4105 Pumps.

H❏ H-M Company 1962 Drain troughs, lint interceptors and related products.

❏

❏

G❏

Hamilton Engineering Inc. 2221 Pre-packaged hot water solutions.

HamperApp 4369 On-demand laundry service.

❏ G.S. Manufacturing 1301

Aluminum material-handling systems, including laundry carts.

❏ Garment Management 4521 Systems

Automated assembly systems, heat-seal machines, automated uniform-delivery systems and automated coat-check systems.

Hanel Storage Systems 4425 Automated vertical storage and sorting solutions.

❏ Hans-Joachim 4531 Schneider GmbH

❏ Harris Pillow Supply Inc. 4473

❏ Hartdean Ltd. 4744 Towels and robes.

❏ Hayikama 4567

Industrial carpet cleaning systems.

❏ Healthcare Laundry 4610 Accreditation Council Non-profit organization formed to inspect and accredit laundries processing reusable textiles for hospitals, nursing homes and other healthcare facilities.

❏ Heat Seal LLC 4173

❏

High Mark Manufacturing Inc. 1824

Coin laundry bulkheads, drain troughs and furniture.

❏

HJ Weir Engineering 4925 Flatwork finishing equipment.

❏ HK Textiles Inc. 4571

❏

HJLite 4421 Retro-reflective materials for personal protective equipment,

apparel and activewear.

❏ Hoffman Mint 1563 Laundry tokens.

❏ Hoffman/New Yorker 2864 Pressing and finishing equipment for laundry and drycleaning facilities.

❏ Hot Water Products 3803 Water heaters, hydronic boilers, steam boilers, solar thermal, combination heating applicances, tanks, pumps and accessories.

❏ Hunt Textiles 4465 Institutional towels, sheets, table linen, aprons, microfiber towels, and dry/wet mops.

❏ Hurst Boiler 4102 Steam and hot water boiler systems.

❏ Hutchinson Belt Drive Systems 4528 Belt drive systems.

❏ Hydro Systems Co. 4321 Chemical injecting, proportioning and dispensing equipment.

❏ Hydrofinity 1964 Sustainable fabric care technology.

I❏ Imonex Services Inc. 1566, 1567 Coin acceptors and pay-by-phone systems.

❏ Independent Textile 4564 Rental Association (ITRA) Network of independent textile rental companies that promote informational exchange and education.

❏ Industrial Gold Air Compressors 1266

❏ Indy Hanger & Supply 4613 Galvanized wire hangers.

EXHIBITORS 2019

❏

Infinite Creative 4003, 4808 Enterprises Inc. Massage chairs.

❏ InnoClean Corp. 4666

❏ Innovative Management Designs 2265 RFID tracking systems.

❏ Inox Milton 736

❏ Irving Weber Associates (IWA) 4451 Insurance services for dry cleaners, coin-ops, linen suppliers, commercial launderers and uniform rental.

❏

Isuzu Commercial Truck 1453 of America Trucks.

❏ Italclean Srl 4443 Drycleaning and laundry equipment.

❏ Itsumi USA Inc. 4165 Shirt finishing equipment.

J

❏ JENSEN USA Inc. 2621 Washing equipment, finishing systems, material-handling systems, and system software and process technology.

❏ JiangSu Sea-lion Machinery 2103 Group (Corp.)

❏ JLT Co. Ltd. 4372

❏

❏

J.P. Equipment Inc. 1803 Industrial laundry equipment sales.

JS Fiber Co. Inc. 1265 Hospitality and healthcare bedding.

❏ Keycolour Inc. 4325 Textile dyeing products.

❏ KioSoft Technologies LLC 4374

❏ Kleen-Rite Inc. 4673 Solvent filter/purifier system.

❏ Kleen-Tex Industries Inc. 4850 Commercial and industrial mats.

❏ Klopp Coin Counters 4924 Coin counters, sorters and wrapper crimpers.

❏ Kreussler Inc. 2357 Laundry, drycleaning and wetcleaning chemicals and detergents.

washer-extractors, dryers, flatwork feeders, ironers, folders, stackers, material-handling equipment, and other equipment.

❏ Lavo Solutions 3672

❏ LCT 4572

❏ Leebaw Manufacturing 3902 Material-handling carts, garment carts, shelving units, lift tables and other products.

❏ Leonard Automatics 2943 Garment finishing, small-piece stacking, cart washing, and pressing equipment.

L❏ LG Electronics 720, 721 Commercial washers and dryers.

❏ Lac-Mac Limited 1365 Reusable surgical gowns and drapes, and other healthcare apparel.

❏ Lapauw USA LLC 1621 Flatwork finishing equipment, washer-extractors, garment finishing tunnels, cart washers, and more.

❏ Lattner Boiler Co. 1300 Fuel-fired and electric boilers for dry cleaning and other industrial applications.

❏ Laundroworks Card Systems 3673 Card-based payment, control, and monitoring systems for multi-housing and vended laundries.

❏ Laundry Logic LLC 1267 Computer software and systems for textile rental.

❏ Laundrylux 2642 North American supplier of Electrolux and Wascomat commercial laundry equipment.

❏ Linen Tech 1146 Laundry management software for industrial laundry facilities.

❏ Low Cost Mfg. Co. 2360 Parts for commercial washers and dryers.

M❏ M&B Hangers 3811 Wire garment hangers and paper products for drycleaning and textile rental industries.

❏ M+A Matting LLC 4459 Mats.

❏ Maestrelli Srl 2537 Drycleaning and laundry equipment.

❏ Magid 4402 Personal protective equipment and safety solutions.

❏ Main Street Hub 4111 Social media management services.

❏

❏

KKaeser Compressors Inc. 1401 Compressed-air equipment.

Kannegiesser ETECH 3021 Washing, finishing and uniform processing systems; conveyor systems; production management software.

❏

Kemco Systems Co. LLC 2965 Water heaters, heat reclaimers, water recovery/reuse systems and water treatment systems.

❏ LaundryPass 2063 Card payment/management system for Laundromats.

❏ Laundry-Trak 4414 Linen processing and tracking software.

❏ Lavatec Laundry 2343 Technology Inc. Continuous-batch washers,

❏ Mainetti 4768

Garment hangers and garment packaging products.

❏

Mamute Laundry 4464

❏ Marina Textiles Inc. 4468

Institutional linens for hospitality, healthcare, commercial laundries, linen rental, prisons, and other markets.

❏

Maruso USA Inc. 4864 Plastic garment hangers.

❏ Material Flow Systems 1113

Material-handling systems, including rail systems, conveyors and trolleys.

❏ Maxi Companies 4513

Export management company specializing in commercial and industrial laundry and drycleaning equipment.

❏

MaxiMizer Systems 3805

Direct fired water heaters, boiler stack economizers, and waste water heat recovery.

❏ Maxi-Press Elastomeric Inc. 4601 Membranes for water extraction presses; additional spare and special parts for other laundry equipment.

❏ Maxon Lift Corp. 1025

Truck and trailer liftgates.

❏ Medline Industries Inc. 1731 Broad spectrum of healthcare textiles and other healthcare products.

❏ Meese 1352 Bulk linen and laundry carts.

❏ Memories Gown Preservation 1305 Environmentally friendly wholesale gown cleaning, preservation, and pre-paid shipping.

❏ Messe Frankfurt Inc. 1432 Trade fair, congress and event organizer.

❏ Metalprogetti 2008

Automated systems for moving, handling, sorting and dispensing hanging and folded garments.

❏ Mevo Metzler GmbH 3165 Wire hangers, and drycleaning

and laundry products.

❏ Micross Automation Systems 1055 Laundry tracking software and systems.

❏ Midwest Specialty Products 1112 Disposable towel and wiper products.

❏ Miele Inc. 4121 Laundry care equipment and products.

❏ Milliken & Co. 1520 Fabrics for tablecloths, napkins, placemats, aprons and tableskirts; dust control products; industrial and specialty textiles.

❏ Million Dollar Collar 1402 Placket stays for collared shirts.

❏ MIP Inc. 2503 Reusable healthcare products, including bed linens, underpads,

(Listings continued on page 30)

EXHIBITORS

(continued from page 27)

carts, bags, etc.

❏

Miura America Co. Ltd. 4301 Steam, hot water and modular boiler systems.

❏ Mobile Computing 4766 Corp. Inc. (MCC) Software for linen and textile delivery optimization.

❏ Monarch Brands 1762

Wholesalers and manufacturers of microfiber, commercial linen, institutional towels and wiper rags.

❏ Monarch Coin & Security 1158 Coin/token chutes, money boxes, locks and keys for coin laundry machines; bathroom locks.

❏

Moonsoft International 1165 Microfiber products, cleaning towels, and mop pads and materials.

❏ Morgan & Morgan Olson 1153 Walk-in step vans.

❏ Movexx 4002 Compact push/pull assist to move carts.

❏

Multimatic 4343 Drycleaning machinery.

❏ NIE Insurance 4514 Insurance services for dry cleaners and coin laundries.

❏ Norchem Corp. 1321 Laundry chemicals; chemical dispensing systems; wastewater treatment and recycling systems; and system controllers and software.

❏ Noritz 4814 Tankless water heaters.

❏ NuMat Systems LLC 1504 Rubber-backed floor mats, and mat repair and remanufacturing service.

and storage products for textile and linen rental.

❏ Penn Emblem Co. 4410 Image and identification products for uniform, garment and apparel industries.

❏ Pepin Mfg. Inc. 4305 Lint rollers.

❏ Phoenix Textile Corp. 1049 Terry products, blankets, bedding, uniforms, microfiber, window coverings, cubicle curtains, furnitures, and design services.

O❏ Pivot 1156 Point of sale software for dry cleaners and laundries.

❏ Olin Corp. 4448 Chlorinated organics drycleaning solvent.

❏ OMNI Solutions 4501 Laundry chemicals.

❏ Onnera Group 1943, 2309

❏ Otto Trading Inc. 1264

❏ Planiform Conveyors Inc. 1131 Garments on hanger automatic sorters and monorail systems for commercial laundries.

❏ Plexus Industries 1063 Commercial laundry bags.

❏ Polypack GmbH & Co. KG 3965 Full automatic bagging machines for hanging garments; single and set packing; bundling systems; labeling systems; conveyor systems.

❏

Naomoto Corp./Apparel 4824 Machinery & Supply Co. Distributor for Naomoto irons, self-contained vacuum tables, and other finishing equipment; Hoffman pressing equipment; Koenig irons, mini boilers and automatic garment finishers; and Reliant fusing and laminating machines.

❏

National Cleaners 4764 Association

Trade association for professional garment/fabric cleaners and suppliers.

❏

National Combustion Co. Inc. 1862 (NATCO)

Water-heating systems.

❏

Navien Inc. 3903

Tankless water heaters and boilers.

❏ Nayax 4710

Cashless payment systems.

N❏ PAC Strapping Products 1400 Plastic strapping, steel strapping, strapping machines, strapping tools, and accessories.

❏ Parker Boiler Co. 1031 Steam boilers, indirect-fired water heaters and related equipment.

❏ Paypont 4820 Cashless laundry payment system.

❏ PayRange 929 Mobile payment systems.

❏ paystri 1565 Customized payment solutions.

❏ Pellerin Milnor 2703 Washer-extractors, automated tunnel washing systems, dryers, material-handling systems, and laundry computer networks.

❏ Penco Products Inc. 4524 Garment lockers, hygiene products

P❏ Pony SpA 3665 Garment finishing and pressing equipment.

❏

Poseidon Textile Care Systems 4557 Wetcleaning equipment, parts and service.

❏ Positek RFID 2511 RFID-enabled sorting and tracking software and systems for the textile maintenance industry.

❏ Prime Capital Inc. 1758 Independent equipment and specialty finance company.

❏ Pristine Collars 4774

Q❏ Quietaire Cooling Inc. 1065 Industrial fans and commercial ventilation equipment.

EXHIBITORS

❏

R&B Wire Products Inc. 2420

Industrial laundry and linen transportation equipment and products, including carts and trucks.

❏ R.L. Williams Co. 1024 Restroom products for the uniform, linen rental and dust control industries.

❏

R.R. Street & Co. Inc. 4221

Solvents, additives, stain removal agents and filtration products for laundry, wet cleaning and dry cleaning.

❏

R.W. Martin & Sons Inc. 1125 Laundry equipment sales, expertise, parts, and remanufacturing.

❏ Railex Corp. 4373 Garment and clothing conveyors, handling, and storage systems.

❏ RAMCO Laundry 4401 Machinery Inc. Commercial and industrial laundry systems.

❏ Rampi S.r.l. 4467 Laundry chemicals and detergents.

❏ RealStar USA 3755 Drycleaning machines.

❏ Reed Mfg. Co. 2405 Workwear and uniforms.

❏

ReflectiveStripe.com/ 1104 Block Bindings & Interlinings

Custom reflective striping for workwear.

❏

Rema Dri-Vac Corp. 4113

Air vacuum units, boiler feed systems, blow-off separators, boiler feed pumps, storage tanks and condensate systems.

❏ Rennco LLC 1032

Laundry bagging and packaging equipment.

❏ Renzacci SPA 4233

Drycleaning machines, washerextractors, dryers and wetcleaning machines.

❏ Riegel Linen Co. 1121

Broad range of hospitality, healthcare and institutional linens.

R❏ Rochester Midland Corp. 1311 Water management programs.

❏ Rome Conveyors 1663 Conveyors and other materialhandling systems.

❏ Rotational Molding Inc. 4566 Linen and laundry trucks; materialhandling products; liquid tanks.

❏ Royal Basket Trucks 1963 Basket trucks and specialty laundry carts.

❏ Royal Blue Textiles 1201 Bedding, terry products and patient apparel.

❏ Ryco Conveyors Inc. 1662 Design, sales and installation of material-handling systems.

❏ San-Ai Industries Inc. 4810

❏ Sanitone by Fabritec 4860 Professional drycleaning detergents, wetcleaning soaps and spotting chemicals as well as restoration and shirt laundry products.

❏ Sankosha USA Inc. 3829 Garment-pressing equipment and bagging machines.

❏ SanMar 2303 Apparel and accessories.

❏ SEITZ, The Fresher 4535 Company Inc. Complete line of laundry and drycleaning chemicals.

❏ SEKO Dosing Systems Corp. 4631 Dosing pumps and metering systems.

❏ Select Risk Insurance Inc. 1110 dba Select Programs Insurance, risk management and business consulting services for the textile care industry.

❏ Senso Technics USA 4760 Software for laundry production optimization.

❏ Setomatic Systems - SpyderWash 2409 Electronic payment acceptance

technology, drop coin meters, and other accessories.

❏ Shanghai Lijing Washing 738 Machinery Mfg. Co. Industrial laundry equipment.

❏ Shanghai Sailstar/ 3155 Everstrong Commercial Sailstar: Washers, dryers, wetcleaning equipment, drycleaning machines, ironers, folders and feeders; Everstrong: Bags, bag stands, carts, trolleys, cart liners/covers and casters.

❏ Shanghai Weishi Machinery 3855

❏ ShinePay 4800 Digital payment system.

❏ Sigma Garment Films 4404 Garment film and flexible packaging.

S❏ Sigmatex-Lanier Textiles 1225 Wide range of textile products for the textile rental, healthcare and hospitality industries.

❏ Sintex 1030 Textile manufacturer for hospitality, commercial laundry, healthcare, and airline industries.

❏ SmartBuy TK 4573 Uniform sales for employee apparel programs.

❏ SMC Corp. of America 4704

❏ SNA Manufacturing LLC 4565 Foam hanger covers and shoulder guards.

❏ Softrol Systems 2855 System controls and management information solutions for the automation of industrial uniform and textile laundry facilities.

❏ SonicAire Inc. 4313 Cleaning and cooling fans for laundries and drycleaning plants.

❏ Spartan Chemical Co. 4011 Laundry detergents and chemicals.

❏ Spector Textile Products 1765 Laundry bags and other textiles.

❏ Spindle 2611 Operations management software for commercial laundries.

EXHIBITORS 2019

❏ SPOT Business Systems 2002 Computer software and systems for drycleaning operations management.

❏ Springboard 2264 Suite of cloud-based tools for laundry pickup/delivery services.

❏ Springpress 1408 Spring padding, waxes and cleaners for ironers.

❏ SRS Conveyors 1667

Turn-key garment materialhandling solutions.

❏ Stahls Hotronix 4400 Heat presses.

❏ Standard Change-Makers Inc. 1221 Currency change machines.

❏ Standard Textile 3364 Healthcare, hospitality and institutional textiles and apparel, and linen management services.

❏ Starchup Inc. 4804 Digital ordering and route management software for dry cleaners and launderers.

❏

Storms Industries Inc. 2261

Flatwork ironer textiles and supplies, cleaners and belting; sling bags; cart covers; filtration and dust-control products.

❏ Streamline Solutions 1462

Recyclable soiled-linen bags, laundry hamper stands, laundry supplies, medical supplies, medical cart covers, disposable cart liners and other products.

❏ Striem 4367

Solids interceptors, oil separators and chemical waste tanks.

❏

Stry-Lenkoff Co. 4406 Stock tags, labels and business forms for the laundry/drycleaning industry.

❏

SUDSY Vending Supplies 1763

Broad range of coin laundry products and supplies.

❏ Sumal 4505

❏ System Laundry 1666 Management Co. Laundry/linen service.

❏ Tagitron 925 RFID tracking for the textile industry.

❏ Tap Laundry 1363 Computer software to automate laundry operations.

❏ TBR Associates 1353 Custom-tailored consulting and management coaching services.

❏ Tecni-Quip Carts 2603 Aluminum, stainless and fiberglass laundry carts.

❏ Texas Automation Products 4327 Heat-sealing machines and accessories.

❏ Texas Microfiber Inc. 1466 Microfiber and cotton finished textiles, including cloths, mops, linens, cotton terry towels, woven cotton and polyester roll goods, and finished goods.

❏ Textile Care Allied 1543 Trades Association

SPONSOR: Trade association representing manufacturers and distributors of laundry and drycleaning equipment and supplies.

❏ Textile Technologies 4714 Computer software systems for the textile rental industry.

❏ The DECC Co. 1020 Abrasion-resistant release coating for dryer panels.

❏ The Huntington Co. 4553 Franchisor of Martinizing Dry Cleaning and Certified Restoration Drycleaning Network.

❏ TheLaundryList.com Inc. 1043 Used industrial laundry machinery; plant design and installation services; energy efficiency studies.

❏ Thermal Engineering 2161 of Arizona Inc. Wastewater heat reclaimers, heatrecovery systems, shaker screens, water heaters, storage tanks, pumping systems, ceramic filtration systems and other products.

T❏ Thermopatch 2403 Textile and garment identification products and systems.

❏ Thomaston Mills 1263 Bed and bath linens for the hospitality, healthcare and institutional markets.

❏ Thornell Corp. 4004 Odor elimination products.

❏ Tide Dry Cleaners 4265 Drycleaning business franchise.

❏ Tingue 1354 Laundry textiles, parts, supplies, remanufactured equipment, and rigging services for industrial laundries.

❏ Tolon Global Makina 3355 San. ve. Tic. A.S. Apparel/garments.

❏ Trevil America Inc. 4021 Professional ironing equipment and electric steam generators.

❏ TRSA, the Association for 1533 Linen, Uniform & Facility Services

SPONSOR: Trade association representing the textile services industry.

U❏ U.N.X. Incorporated 1143 Commercial laundry chemical products and dispensing systems for domestic and international markets.

❏ U.S. Jaclean Inc. 1655 Personal massagers and massage chairs.

❏

❏

Union Drycleaning Products 3143 Drycleaning machines.

Unipress Corp. 3743 Shirt-finishing machines, and laundry and drycleaning equipment.

❏

UniSec Div. of 3565 New York Machinery Drycleaning machines.

❏ United Soybean Board 4365

❏

United Textile Distribution 4652 Dust control products, table linen,

bed linen, towels, hangers, aprons and other products.

❏ United Wire Hanger Corp./ 1736 UWH Industries Wire and plastic hangers and related paper products for the uniform rental, drycleaning and apparel industries.

❏ Unitex International Inc. 4101 Distributor of cotton, microfiber and spun table linen textiles.

❏ Utilimaster 1755 Walk-in vans, parcel delivery vans and truck bodies.

V❏ Valmet 1410

❏ Vega Systems USA 2142

❏ VEIT 3865 Garment finishing equipment and related systems.

❏ Vend-Rite Mfg. Co. Inc. 1921 Soap venders, bag venders, snack/ drink venders, coin laundry signs, plastic laundry bags and drop-off bags.

❏ Vending.com 4212 Snack, beverage, cold food, frozen food and non-food merchandisers.

❏ Venus Group 1509 Tablecloths, napkins, aprons, sheets, towels, hospital linens and chef apparel.

❏ VF Workwear 4525 Workwear.

❏ Vintex Inc. 1130 Launderable barrier fabrics.

❏

Vita Microfiber 732 International LLC Microfiber mops and cloths, wet mops, dry mops, and related products.

❏ Voltea 1109 Water/wastewater treatment.

❏ Wasatch Co. 4661 Textile products for hospitality, food service and healthcare industries.

❏

Wash-Dry-Fold POS 2165 Point-of-sale system

❏ Washin Jax 4256 Agitation system designed to reduce laundry detergent usage while boosting cleaning.

❏ Webb & Son Sewing 2364 Machine Sales Inc. Sewing machines and after-market

❏

products and services for the sewing industry.

Wedding Gown Preservation Co. 4550 Gown preservation services.

❏ Wesvic Systems 4667 Automated counting and real-time performance feedback system.

❏ wh Münzprüfer Dietmar 1657 Trenner GmbH Cashless payment systems.

❏

Whirlpool Corp. 3602

Commercial washers, dryers and specialty products under the ADC, Maytag® Commercial Laundry and Whirlpool® Commercial Laundry brands.

❏

White Conveyors Inc. 1501 Automated garment-sorting, storage and distribution systems.

❏ Williamson-Dickie Mfg. 4916 Workwear.

❏

Winona Services 4922 Towel and tissue products for textile rental companies, plus related training and marketing services.

❏

WonderWink 1500 Healthcare apparel.

❏ Woodbine Products Co. 1067 Hand-care products.

❏ World Trading Co. Inc. 4773 Textiles for the hospitality, institutional, healthcare and home markets.

❏

WSI 1553

Wash-aisle chemistry, wastewater treatment, specialty chemicals, dispensing technology, and information systems.

❏

YAC Japan 4065 Laundry and drycleaning equipment.

❏

Yamada 1132

Air-operated diaphragm pumps.

❏ Yamamoto Japan Inc. 2556, 3765

Washer-extractors, combination washer/extractor/dryers, and smallpiece folders.

❏ Zecron Textiles 4822

Direct importer and distributor of institutional textiles, primarily to the linen rental industry.

Attention, Class!

Thirty-hour education slate includes segment-specific and general topics

by Tim Burke

Thirty hours of educational sessions — all included as part of Clean Show registration — will be spread throughout the event’s June 20-23 run at the Ernest N. Morial Convention Center, New Orleans.

“While the Clean Show is definitely about the products and services on the floor, the sponsoring associations, both collectively and individually, create educational content and networking opportunities that enhance

THURSDAY, JUNE 20

u 8-8:55 a.m. — Customer Migration, Room 238-239, sponsored by Association for Linen Management (ALM).

Transparent usage data and a solid plan is critical to a smooth transition from one textile services provider to another. What happens when the exiting textile services provider is not forthcoming with data? How do you handle surprises that have a significant impact on the terms of the agreement?

u 8:30-9:30 a.m. — Laundries Connecting Communities, Room R6-R9, sponsored by Coin Laundry Association (CLA).

This important opening session will feature the initiatives of the LaundryCares Foundation that aim to provide early childhood development and literacy support to the families who support our businesses. Learn how to connect with your community to benefit those families — and the profitability of your Laundromat.

u 8:30-9:30 a.m. — No Bad Days: Positive Attitude is Everything, Room 243245, sponsored by Drycleaning & Laundry Institute (DLI).

If you allow yourself to have a bad day, you lose! No Bad Days is a philosophy and mindset. Learn how to set your attitude up for success by rolling with the punches and finding opportunities where others see obstacles.

u 8:30–9:30 a.m. — Protecting Your Customer, Employee and Business Assets Through New and Improved Contracts, Room 255-257, sponsored by TRSA. Join attorney Scott Kamins to get a

the value of the event,” says Joe Ricci, Clean ’19 Executive Committee chairman and president of TRSA, the association for linen, uniform and facility services.

Sessions are scheduled each show day, both morning and afternoon. They offer industry perspectives, idea-sharing, and a chance to hear new voices. Attendees are welcome to attend any they choose, regardless of industry segment or association affiliation.

“Drycleaning, vended laundry and linen and uniform services professionals that

review of the most updated law, contract terms, developments and strategies when it comes to drafting, enforcing and defending contracts with customers, employees, vendors and others.

u 9-10 a.m. — Preventing Microbial Growth and Infection in Laundry Facilities, Room 238-239, sponsored by ALM.

Improve the overall cleanliness of your laundry by identifying and blocking key avenues of microbial contamination using applied microbiology techniques and an HACCP assessment of the environment. Learn about the proper management of airflow, pressure differentials between spaces, temperature control, surface cleanliness, and lint and dust control.

u 2-3 p.m. — Social Media Marketing and Measurement, Exhibit Hall, general session.

u 3:30-4:30 p.m. — Workplace Risks of Legalized Marijuana?, Exhibit Hall, general session.

Whether for medicinal or recreational purposes, legalized marijuana use creates new concerns for employers. Questions are plentiful when it comes to assessing impairment, the ADA, workers’ compensation, and drug testing. Find out what rights you retain as well as where your responsibilities lie with keeping your operation safe and your performance high.

FRIDAY, JUNE 21

u 8-8:55 a.m. — Are You a Trusted Advisor? New Role of Sales, Room 238239, sponsored by ALM.

Customers are becoming more savvy, which means sales professionals must

attend the Clean Show benefit from time away from operational and customer demands to focus on strategic investments and innovations,” says Ricci.

These educational opportunities will begin Thursday, June 20, even before the exhibit floor officially opens. Associationsponsored presentations (including seven from the Coin Laundry Association) will run between 8 and 10 a.m. daily, plus there will be general sessions Thursday through Saturday afternoons.

Here are descriptions of each session:

“up their game” to build credibility and relationships. Listen first and discover textile care customer needs and weaknesses, then show them how you will deliver solutions and improve their operations for years to come.

u 8-9 a.m. — Laundromat Lifecycles: Planning for the Future, Room R6-R9, sponsored by CLA.

Like every small business, Laundromats must navigate the lifecycle of the business successfully to ensure long-term success. Understanding the key considerations of that cycle will be the focus of this session, which will explore equipment replacement, lease negotiation and planning — as well as tracking the present value of the business. Make sure that you are maximizing your success throughout the lifespan of your Laundromat investment.

u 8-9 a.m. — What First Impression Does Your Website Make?, Room 243-245, sponsored by DLI.

Does your website provide the same amazing experience people get when they walk into your store? Can they find answers to their questions? Can they request or receive services after hours? Hear how to improve your website’s performance and impress your customers even when you are not around.

u 8-9 a.m. — Venture Capital and Private Equity, Room 255-257, sponsored by TRSA.

Discuss pros and cons of debt versus equity financing and evaluate the various financing vehicles. Decide if potential growth is substantial enough to merit an effort to seek sufficient capital.

u 9-10 a.m. — CLA Connect LIVE:

Interactive Idea Exchange, Room R6-R9, sponsored by CLA.

Building on the popularity of the CLA’s online forum, this session will bring those valuable interactions to life in this interactive session. Come meet some of your favorite online contributors in a live setting while gathering the tips and tricks of the trade to propel your Laundromat business forward. Make sure your visit to New Orleans pays off by networking with your most successful peers.

u 9-10 a.m. — New Textile Technologies for Infection Prevention, Room 238-239, sponsored by ALM.

An increasing number of studies show that healthcare-associated infection rates may be improved by adding antimicrobial textiles to hospital infection prevention efforts. We’ll review and discuss the range of available antimicrobial products and technologies, discuss evaluation criteria, and the impact of any process changes on hospitals and laundries.

u 9-10 a.m. — ARTA Study Shows Peracetic Acid Kills C.diff Spores, Room 342, sponsored by the American Reusable Textile Association (ARTA).

ARTA will present the results of a study designed to determine whether the laundry process using a tunnel washer will adequately kill C.diff spores. One of ARTA’s researchers will share results from the study using peracetic acid and answer questions from the audience.

u 9-10 a.m. — Are Your Marketing Methods Changing with Your Clientele?, Room 243-245, sponsored by DLI.

Hear how a successful cleaner has evolved his marketing techniques to attract the growing new wave of consumers. The reality is your customers are changing whether you are or not. So now is the time to future-proof your customer base.

u 9-10 a.m. — Labor Law and Compliance: Current Issues and Trends, sponsored by TRSA.

Hear about the newest trends in employment law to watch for in 2019 and how you can help ensure your organization adheres to current and future changes. Get solutions to the latest HR and OSHA regulatory and compliance issues.

u 2-3 p.m. — Helpful Business Apps –Beth Z – Your Nerdy Best Friend, Exhibit Hall, general session.

u 3:30-4:30 p.m. — Secrets to Chickfil-A Hiring & Training for Exceptional Customer Service, Exhibit Hall, general session.

SATURDAY, JUNE 22

u 8-9 a.m. — Wash-Dry-Fold 2.0: What’s Next for Full-Service Laundry?, Room R6-R9, sponsored by CLA.

The incredible consumer interest in “outsourcing” the weekly laundry chore

is changing the way our business works — and will continue to disrupt the model into the foreseeable future. This session will feature the leading innovators in the space talking about what we should expect next with wash-dry-fold and commercial accounts with an emphasis on the processes and technologies to which you must adapt in the immediate future.

u 8-9 a.m. — Customer Service: Being Good is Not Enough, Room 243-245, sponsored by DLI.

Customers expect the finest service and today’s market offers them plenty of choices for their clothing service needs. Wow them with service above and beyond their expectations to keep customers coming back for years to come.

u 8-9 a.m. — TRSA Certification: Hygienically Clean, Clean Green, Certified Professional Laundry Manager (CPLM), Room 255-257, sponsored by TRSA.

Build customer confidence and offer your company a competitive advantage with TRSA’s Clean Green and Hygienically Clean Certification programs. Learn how your company can meet these rigorous standards and quantifiable measurements including inspections and testing. Speakers will also share info on earning TRSA’s Certified Professional Laundry Manager (CPLM) designation.

u 8:30-9:30 a.m. — Consistent Benchmarks for Competitive Analysis, Room 238-239, sponsored by ALM.

If you don’t keep track of where you’ve been, where you are, and how you stack up, how will you get to where you want to be? Participation in sound benchmarking initiatives provides a roadmap to operational success. Learn how solid, compatible data can lead to improved efficiencies and superior quality.

u 9-10 a.m. — Due Diligence: Preparing to Buy (or Sell) Your Next Laundromat, Room R6-R9, sponsored by CLA.

Buying (or selling) a small business is a complex and challenging endeavor that nearly every Laundromat owner will encounter at some point in their laundry career. Begin the important preparation process for your next acquisition (or opportunity to sell) with this session focused on both what you can do to make your business more valuable to an educated buyer — and how to get the best price when you’re ready to add your next location.

u 9-10 a.m. — LCA Data and How to Use LCAs to Help Convert Client to Reusables, Room 342, sponsored by ARTA.

A panel of operators and a researcher from Environmental Clarity will share the newest LCA data on incontinence pads and tangible examples of how to use LCA data to convert clients to reusable textile items. ARTA has completed and published three peer-reviewed LCAs to date on surgical

gowns (AORN), isolation gowns (APIC), and cleanroom coveralls (IEST).

u 9-10 a.m. — Tips for Entering the Wash Dry Fold Market, Room 243-245, sponsored by DLI.

In today’s economy, dry cleaning isn’t enough. Customers expect you to offer a full spectrum of services. Diversification into wash-dry-fold is a natural fit for dry cleaners. Hear how one expert is running a booming business in this expanding service.

u 9-10 a.m. — Top OSHA Violations and New TRSA Safety Certification Program, Room 255-257, sponsored by TRSA.

Learn about the most common OSHA workplace safety violations and how to avoid them. Get details on TRSA’s newest certification to gain recognition for your company’s Safety and Health programs and enhance your company as an employer and as a service provider.

u 1-2 p.m. — Tips for Entering the Commercial Laundry Industry, Exhibit Hall, general session.

There are pros, but also cons that come along with tackling a market you’re unfamiliar with. Hear from industry experts on the best place to start if you’re interested in entering the linen, uniform and facility services industry to determine if it’s the right move for you.

u 3:30-4:30 p.m. — #NotHere: Sexual Harassment Prevention, Exhibit Hall, general session.

Given the heightened awareness of unwelcome sexual conduct, give your policies a check-up and ensure current concerns are addressed such as fear of reporting by migrant workers, cultural differences in acceptable behavior, how to respond to claims, and more.

SUNDAY, JUNE 23

u 8-9 a.m. — Introduction to Laundromats for Investors, Room R6-R9, sponsored by CLA.

For those interested in becoming firsttime Laundromat owners, don’t miss this session that will walk you through the basics of owning a laundry. Tap into the CLA’s decades of experience to learn whether Laundromat ownership is a good opportunity for you.

u 9-10 a.m. — Top 10 Secrets FirstTime Laundromat Owners Must Know, Room R6-R9, sponsored by CLA.

Why reinvent the wheel? Start your journey into Laundromat ownership armed with the keys to success. Learn from those who’ve gone before you and are willing to share their mistakes and lessons learned. Knowing these secrets will cut your learning curve down to size and help you get started on the right path to profitability. ACO

Tim Burke is editor of sister publication American Drycleaner

Dexter: Years and Still Going Strong

W.H.

George

2019 marks the 125th anniversary of equipment manufacturer Dexter Laundry. Established in the tiny town of Dexter, Iowa, in 1894, Dexter Laundry and its founding community both drew their name from the same unusual source: a championship racehorse.

Known for his unparalleled performance and noble appearance, the equine Dexter was a national sensation, serving as the perfect symbol for American power and speed. Like the thoroughbred, Dexter washing machines were fast and efficient. Inventor W.H. George designed them that way. He wanted a washer that could be run hard and always stay a step ahead of the competition.

As his young company grew and more people began requesting Dexter washers in their homes, George realized that his original facilities couldn’t keep up with the demand. Dexter needed a new place where it could grow. So, George decided it

founded laundry equipment maker in 1894

was time to look for a new home. Because he was seeking a large manufacturing space for the growing business, the laundry inventor planned a nationwide search. However, his extensive travel itinerary proved unnecessary when he visited the nearby town of Fairfield, Iowa.

A budding rural community of nearly 5,000 people, Fairfield was located at the intersection of north/south and east/west railroads, an ideal spot for a company looking to ship and receive large quantities of materials. Though he didn’t know it at the time, the structure and facilities George built in Fairfield would become home to the Dexter legacy for more than a century to come.

Constructing its new home in a smaller community gave the young company several surprising advantages. Skilled employees living in Fairfield worked with the company for years and used their experience and expertise to build a better brand of washer. The new Dexter factory

offered ideal working conditions, modern machinery and equipment. Within these carefully planned working conditions, the workmen thrived, producing a superior line of washers and standing behind them with a guarantee of fine workmanship.

Dexter didn’t outsource work either. Every step in the fabrication of Dexter washers, from the casting of the gray iron to the finished product itself, was done in the Fairfield facilities. This allowed for complete control of the quality and craftsmanship of every Dexter product — something the company still prides itself on today.

“Every product sold under the Dexter name is built by skilled craftsmen in our facility in Fairfield, Iowa, and every product built in Fairfield bears the Dexter name,” says Doug Kuehl, director of manufacturing and supply chain. “Controlling the production process gives us the ability to build quality into every design. I’m proud that my efforts go to building great

Established in Iowa in 1894, employee-owned and American-made Dexter Laundry celebrates its 125th year in business in 2019. (Photos: Dexter Laundry)

A popular Dexter

running strong, even in the toughest of times. The economic downturn of the Great Depression rocked the United States and the world throughout the 1930s, but Dexter fought back with custom payment plans and new lower-priced models. Dexter’s management knew that, more than ever, people needed performance that they could depend on.

A decade later, during World War II, Dexter’s performance was called on again to help American troops at home and overseas. The U.S. government used the facilities in Fairfield to produce

A Dexter factory worker supporting the troops during World War II.

important defense equipment and washers for soldiers in American camps.

“Dexter has always been built in the heart of America by proud men and women. As a veteran, I’m personally proud of the actions the company took during WWII,” says Dexter Laundry President Craig Kirchner. “Not only did we stop production of our core business, our community and employees rallied around the troops to support the war effort.”

In the years after the war, Dexter doubled down on its emphasis on innovation, with the release of the 20-pound automatic washing machine. This innovative design led the industry and had customers across the commercial laundry market

raving about its performance. In fact, the machine was so successful that Dexter permanently reoriented its focus to serve customers in commercial settings all over the world.

Since that first 20-pound machine, employees in Fairfield have dedicated themselves to building an ever-evolving collection of products to carry on the Dexter name. The washers that customers enjoy today are a direct result of that dedication. From the T-300 20-pound washer to the T-1450 Express, Dexter now produces a range of elite products for both vended and on-premise laundry. These products offer traditional Dexter craftsmanship paired with a new generation of technology and control.

That next generation is highlighted by DexterLive — the industry’s first cloud-based store management service. DexterLive enables owners to manage their business by tracking machine usage and revenue, setting promotions, programming machines and running state-ofthe-art reports that enable owners to make smart business decisions. Plus, Dexter says it is committed to continuing to invest in DexterLive, meaning the system today will continue to get better and better.

“The founders of our company were committed to one thing — helping people process laundry faster and more efficiently by building the best-quality laundry equipment in the world,” Kirchner says. “DexterLive is just another evolution of

Turning

that commitment. With access to excellent information, easy programming and stateof-the art reporting, DexterLive can help owners build better businesses.”

Though technology has changed over the last century, Dexter’s commitment to quality and service remains the same. The company still builds a wide range of washers and dryers, and each machine is made with the customer in mind.

“Today, it isn’t just about a quality product, it’s also about quality service,” Kirchner says. “That’s why we continue to offer lifetime technical support and the industry’s best warranty, and we are doing this from the heart of America. I’m proud to say that after 125 years, Dexter Laundry is still going strong.”

Dexter factory workers building washers and dryers.

A study in Dexter laundry equipment evolution, from then to now.

up the heat to weld Dexter’s famously durable machines.

Second LaundryCare Literacy Summit Expands Early-Learning Work

Chelsea Clinton and Laundry Literacy Coalition partners Too Small to Fail, the LaundryCares Foundation, and Libraries Without Borders brought together national literacy organizations, small-business owners, researchers and experts in Chicago for the second annual LaundryCares Literacy Summit.

The March 19-20 convening explored ways that organizations can work together in communities across the country to create playful learning spaces that can better support children and families with the early literacy resources they need to have the best possible start in life.

Chelsea Clinton, vice chair of the Clinton Foundation, reads a book to children at the Wash Time Laundromat in Chicago. Her visit came on the second day of the LaundryCares Literacy Summit. (Photos: LaundryCares Literacy Summit)

Multi-store Owner Performs

Jaeger buys, revives struggling store through equipment, operational changes Laundry CPR

Can I take an existing store that’s failing and make it work?”

Art Jaeger recalls asking prior to purchasing what is now Valencia (Calif.) Express Laundry. “Does a good operator really make a difference?”

Jaeger, a multi-store owner and developer, ultimately decided to give it a go. Eleven months later, after a light renovation, he says the laundry generates 50% more revenue and, for the first time, offers a growing drop-off wash/dry/fold service.

BUILDING OFF ‘SOLID BONES’

While Jaeger saw an array of hurdles holding the laundry back, he believed it had solid bones. It touted a CCI Laundry Card electronic payment system and was equipped mostly with Continental highspeed laundry equipment, which he was happy about.

“I felt the store was well done in mate-

rials use and it had Continental laundry equipment, which I’m very comfortable with,” Jaeger says. “But it wasn’t finished

properly, it wasn’t properly maintained, the customer service was extremely poor, and there was absolutely no marketing— not even interior signage.”

An attendant working there was a detriment to the store, according to Jaeger: “He was turning people off, scaring them off and moving them out.”

Jaeger went to work. The day after he signed for ownership, he fired that attendant, then closed the store for five weeks for renovations.

Many of the improvements were simple. Jaeger replaced 144 fluorescent bulbs, each offering 1,100 lumens, with LED bulbs at 4,800 lumens each. He painted the black ceiling white and removed the exterior window tinting to bring in light. He also replaced a rear steel door with a glass storefront door, which better illuminated the laundry and allowed customers the option of entering or exiting through the front or back.

Equipped with a mix of high-speed Continental Washer-Extractors, Valencia (Calif.) Express Laundry offers a 60-minute, self-service wash/dry/fold. It also features an ozone system that sanitizes laundry.

At Valencia Express Laundry, self-service revenue is up 50% since owner Art Jaeger purchased and enlivened the business last year. It’s also home to his Laundry Butler for You residential pickup and delivery service. (Photos: Continental Girbau)

Clinton and the Coalition unveiled a new playful learning space at the Wash Time Laundry on Fullerton Avenue in Chicago. Clinton then read Too Small to Fail’s newly released children’s book DJ’s Busy Day.

Dr. Susan Neuman, professor of childhood and literacy education at New York University, presented the results of an evaluation on the effectiveness of “Family

Read & Play Spaces” piloted in three New York City Laundromats.

The findings show that the designated spaces significantly enhanced children’s time spent on literacy-rich activities, parents observed librarians modeling literacy activities and expressed their enthusiasm, and customers overwhelmingly expressed their enthusiasm for the literacy space and said they chose to come to that specific Laundromat because of it.

The LaundryCares Foundation has committed to expanding the “Family Read & Play Spaces” into 600 new locations by March 2020 (250 local Laundromats have already committed to integrating these spaces into their stores).

Also, the Coin Laundry Association will promote them as a basic component of future Laundromat designs by sharing sample layouts with equipment manufacturers, distributors, and member laundries. ACO

Jaeger brought in seating, which had been nonexistent before. A dozen table benches, four of which fronted the bulkheads, were added along with electronics charging stations. He debuted free Wi-Fi, flatscreen TVs with programming, and interior signage where there were none before. And unbelievable as it may seem, the laundry didn’t have a telephone.

Jaeger tidied the manager’s officer, added a surveillance camera and alarm system, and reconfigured the vending machines.

EQUIPPING FOR SUCCESS

On the equipment side, he moved his big, 75-pound Continental Dryers to the front of the store for improved customer visibility, and added 20-pound Continental ExpressWash washers to the mix.

When finished, Valencia Express Laundry showcased 10 22-pound LG Commercial Washers; 20 20-pound Continental ExpressWash Washers; 10 40-pound Continental ExpressWash Washers; eight 55-pound Continental G-Flex Washers; four 75-pound Continental PowerLoad Washers; 11 30-pound, dual-pocket stack Continental Dryers; 11 45-pound, dualpocket stack Continental Dryers; and four 75-pound Continental Dryers.

Meanwhile, all machinery was thoroughly cleaned, maintained and repaired.

“None of the lint trays or soap dishes had ever been cleaned before,” Jaeger says.

Finally, he brought experienced attendants into the laundry to train those who were newly hired. He also launched full-service drop-off wash/dry/fold.

SUMMER OPENING

Valencia Express Laundry remained

open during renovations, which were completed in June 2018.

Eager to spread the word about the new, improved store, Jaeger hit marketing hard.

He and his daughter, Natalie, hosted a grand opening and utilized social media, signage, banners, promotions, direct mail and the web to remarket the store and regain its reputation in the community.

“I had developed all my other laundries from scratch, in a neutral position, where customers were excited about our entry into the market,” he says. “But I figured if I at least broke even, I’d still benefit because I could run Laundry Butler for You, my residential laundry pickup and delivery service, out of my new laundry.”

Each month, sales improved at Valencia Express Laundry, according to Jaeger, and so did his Laundry Butler for You service.

O IS FOR OZONE

In January of this year, striving to stand apart, Jaeger added ozone to the store’s Continental washers. The machines were already key to shortening the wash/dry/fold process for customers to under an hour, Now, Jaeger harnessed their flexibility to add Sano3Wash ozone injection—and with it—sanitization.

The ozone, which is injected into the cold water supply of each Continental washer, kills bacteria, viruses and superbugs in the wash, effectively sanitizing laundry, according to Continental. Additionally, ozone works to loosen fibers and break down and wash away soil and stains. In the end, ozone results in cleaner laundry and requires less hot water, which helps lower utility costs, according to Jaeger.

But ozone also works as a marketing hook for drawing customers in and keeping them coming

back. And Jaeger uses that in conjunction with the Continental washers’ ProfitPlus Controls.

“It’s the most flexible control on the market today,” says Jaeger, “and it allows me to program every variable of the wash process.” ProfitPlus offers Superwash, Warm, Hot and Cold selections, plus the option of adding an extra wash, rinse or spin. “Every washer is sanitized all the time, but if customers want to add the power of ozone to their laundry, they can add an extra rinse that’s ozonated” for another quarter.

Prior to adding ozone, the extra rinse add-on was selected 8% of the time, he says. With the ozone, it’s selected 24% of the time.

To call out the ozone option, Jaeger plastered informational stickers directly on the washers.

But the ozone isn’t reserved only for selfservice customers. Jaeger also markets it for drop-off wash/dry/fold and his Laundry Butler service.

BUILDING ON SUCCESS

Nearly a year in, Jaeger says he has successfully rekindled the faltering laundry. “We broke even from the second month and started making money in September 2018,” he says. Today, self-service revenue is up 50%, vending is up 80%, and dropoff wash/dry/fold has grown steadily to contribute 8% of total revenue.

“Now, the business is paying the loan, rent and a full staff of employees and still making money,” says Jaeger, who seems to have answered his own question about a good operator making a difference. ACO

Haley Jorgensen is a public relations writer for laundry equipment manufacturer Continental Girbau Inc.

The ProfitPlus Controls on the ExpressWash washers offer customers four standard cycles and the option to add an extra wash, rinse or spin. Customers can also choose to add an extra ozonated rinse to sanitize their laundry.

Jaeger installed a dozen table benches, four of which front the bulkheads (like the one at right), along with electronics charging stations.

MAY

1 CLA Connect LIVE - Florida

Fort Lauderdale, Florida Info: 630-953-7920; tanisha@coinlaundry.org

2 Star Distributing Spring Show and Speed Queen Service School Nashville, Tennessee Info: 800-897-7570; www.stardistributing.com

4 ALCO Washer Center Open House & Service School New Castle, Pennsylvania Info: 724-658-8808; alco.washer@verizon.net

4 Continental Girbau West and Elite Business Investments Pre-Clean Preview Open House

Santa Fe Springs, California Info: 866-950-2449; www.cg-west.com/ openhouse

7 Gold Coin Laundry Equipment Spring Expo.NJ Newark, New Jersey Info: www.goldcoinlaundry.com/laundry equipmentsalenj

22 Continental Girbau West Service School Santa Fe Springs, California Info: http://cg-west.com/about/ news-events.html

COLUMNISTS/FEATURES

Right before the event, and after Riddle had left his CVB post, the high-profile robbery-turned-murder of a tourist had the city on edge and visitors leery of coming to Atlanta.

“A number of my friends that I had met when I was at the Bureau called and asked if I could do some things to help them. They wanted me to have meet-and-greets at the airport, be on the show floor and help the exhibitors know that the associations were really after their best interests. I did.”

Impressed by his performance, the Music Merchants asked if he’d come to California and offer the same services for a show there. He agreed, and soon he was helping manage shows for several different associations and groups around the country.

“All of a sudden, all of the things I’ve got at home, I’m on the road, trying to make people happy on a trade show floor,” he says.

One day, Riddle received a call from Ward Gill, who was executive director of the Car Wash Association and Coin

One wall of the Riddle & Associates conference room is decorated with promotions for Clean Shows dating back to 1993. (Photo: Bruce Beggs)

Laundry Association. Their trade show was coming to Atlanta in 1981. They’d sell it but wanted him to run it: “I said I would, and I have been with the Clean Show ever since then.”

He served the biennial event in that way several times until the opportunity to manage the whole thing came up.

“In ’92, they wanted to put the show out to bid for a management company,” Riddle

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remembers. “They asked me if I wanted to bid. I said yes. There were, I think, seven management companies and fortunately Riddle & Associates won that bid, and it’s been a blessing ever since.”

Riddle admits that the first Clean Show for which his firm was fully responsible frightened him.

“I was scared to death, tell you the truth. It’s a big job when you put a show of this magnitude together. Things have changed tremendously as far as our ability to communicate, the speed with which we can communicate.”

Selecting a series of dates and a venue to attract the maximum number of attendees from all over the world is always challenging, he says.

While the spotlight is focused on him in these final months leading up to Clean 2019, Riddle readily admits that he couldn’t have organized and managed the event successfully without his loyal staff.

“They are my heroes,” he says. “Nobody could do this without a staff. Nobody’s that good, I don’t care who you are. I’ve been blessed for a career in baseball and many things that I’ve been able to do—God has

been good to me—and one of the kindest things He’s ever done for me is put me in the midst of these people here.

“Whether it’s Paul (Philips), Beth (Scheuer), Ann (Howell), Jewell (Kowzan), Kayla (Brown), they’re unreal. … What people will see at that show is done by five people. These people are like family to me. These people deserve the credit. They’re the ones who do the work.”

Beyond that group, there are many other people associated with the general contractors and the event venues themselves who contribute to the finished product.

“If someone would walk on the trade show floor at 9:30 or 10 o’clock at night before we open, you would say there is no way this is going to be ready at 8 o’clock in the morning,” Riddle says. “If you don’t believe there is such a thing as miracles, come and spend that last night on a trade show floor, and when you come back the next day, it is spit-shined and polished.”

What will you miss most about the Clean Show?

He takes a deep breath, then says, “People.”

Relationships?

“Yep. … There are so many of you out there I enjoyed friendships with, enjoyed cutting up and kidding with. I’m a big jokester. Love to have fun. I love to work hard but I love to have fun, too. I’m going to miss it. There’s no doubt about me being emotional.”

While Riddle will be slowing down without the Clean Show to manage, he says there are consulting and other opportunities available to Riddle & Associates if he chooses to pursue them.

But he’s not thinking about those quite yet.

“I just hope that we can deliver the quality of show that, fortunately and thank God, we’ve been able to deliver, at least in our minds, to date,” Riddle says. “This is a great industry and we like being a part of its future. Hopefully, we can give it another good show.

“These guys that exhibit, they spend a lot of time and a lot of money planning and providing the best information they can for the industry. I’d like to see a large number of people come out and take advantage of that.”

ACO

TLC TRI-STATE IS NEWEST ELECTROLUX PROFESSIONAL DISTRIBUTOR

Laundrylux, the North American supplier of Electrolux Professional laundry equipment for coin laundries, reports that TLC Tri-State Laundry Companies has joined the Electrolux Professional distribution network.

Founded in 1995 by Matthew Stephenson, Georgia-based TLC Tri-State has grown from one individual to a support team of over 80 dedicated professionals with four locations in six states.

“We couldn’t be happier to have TLC Tri-State join the Electrolux distributor network,” says Gordon Kertland, executive vice president of sales for Laundrylux. “They are a true professional organization, and I believe our strengths complement each other well to offer customers amazing products and outstanding service.”

TLC Tri-State Laundry Companies delivers personalized consultation, sales, service, and financing solutions. The company’s team includes industry veterans who have helped entrepreneurs establish numerous successful Laundromat businesses throughout the United States.

Keith Quarles, vice president of sales and marketing for TLC Tri-State, is elated about the opportunity.

“Electrolux’s 450 G-Force product line provides exceptional utility and time savings for vended laundry owners,” says Quarles. “Laundrylux’s Creative Services Department will prove invaluable to our owners, offering promotional marketing campaigns as well as in-store and web design services.”

TCATA HOSTS MEETING TO CHART ASSOCIATION’S FUTURE

Fourteen members of the Textile Care Allied Trades Association (TCATA) gathered in Tampa, Florida, in late February for a strategy meeting to discuss plans for the Association’s future direction, TCATA reports.

Continued industry consolidation and other factors have “changed the textile care industry in significant ways,” the Association says, and leadership recognizes that now is the time to examine TCATA’s role and how it can best serve the industry.

At present, TCATA is an international trade association representing manufacturers and distributors of drycleaning and laundry equipment and supplies, as well as the related trades. Its mission is to increase professionalism through business operations and sales improvement education; provide forums where business challenges are discussed and solved; generate and apply business intelligence; and create a favorable business climate by seeking fair regulation and legislation.

The members attending the strategy meeting represented an industry cross-section: manufacturers and distributors from both laundry and dry cleaning.

“Those who attended expressed an enthusiasm for TCATA’s important role as the exclusive representative of manufacturers and distributors in the textile care industry,” says TCATA President Leslie Schaeffer. “Many interesting ideas were put forth

on ways that TCATA can offer value in a changed, consolidated industry.”

The results of the meeting, after further discussion with the TCATA Board of Directors, will be announced later, the Association says.

LOW COST MANUFACTURING ADDS MACKAY TO STAFF

Low Cost Manufacturing, a New York-based wholesale supplier of OEM and generic parts for coin-op and commercial washers and dryers, reports it has named Ken Mackay vice president of parts, sales and distribution.

Prior to joining the company, Mackay spent 12 years running the parts department for a major machinery dealer in the laundry industry, Low Cost Manufacturing says. He was responsible for purchasing, distribution and sales, and negotiating “significant relationships” with major laundry equipment manufacturers.

Additionally, Mackay brings 16 years of sales experience that also includes equipment installations and service technician work.

“His knowledge of the electrical, mechanical and water systems in the industry is unmatched,” Low Cost Manufacturing says. “With Ken joining (us), we are very excited to move our commercial laundry parts division to a much higher level.”

LAUNDRYLUX ACQUIRES AUTOMATED LAUNDRY SYSTEMS

Laundrylux reports that it has acquired Jacksonville, Floridabased distributor Automated Laundry Systems, led by Don and Kristen Packard. Terms of the acquisition were not announced.

Fourteen members of the Textile Care Allied Trades Association (TCATA) pose with CEO David Cotter (front row, fourth from right) during a strategic planning meeting in Tampa, Florida. The group gathered to discuss TCATA’s future in light of continued industry consolidation and other factors that the Association says has “changed the textile care industry in significant ways.” (Photo: TCATA)

Ken Mackay

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• 450+ EXHIBITING COMPANIES exhibiting over one-quarter-million net square feet

• 11,000+ PEOPLE from 100 countries

• LIVE DEMONSTRATIONS of the latest equipment and technology

• NETWORKING with manufacturers, suppliers and industry peers

Automated Laundry Systems was established in 1997 and serves the vended, on-premise and multi-housing laundry markets.

“We are delighted to partner with Don and Kristen, who are sophisticated business leaders aligned with our strategic vision,” says Laundrylux CEO John Sabino. “The Packards have developed and diversified Automated’s business methodically over the last decade and together we will accelerate expansion in the key North/Central Florida market.”

“We have enjoyed an excellent relationship with Laundrylux, and we understand the dynamics driving industry consolidation,” Don Packard notes. “To best serve our valued customers, we believe that partnering with Laundrylux’s strong product and technology development, and entrepreneurial management, is the right choice.”

Automated Laundry Systems becomes the third distributor acquired by Laundrylux this year. The acquisitions of CESCO NW and Golden State Laundry Systems were announced in January.

MAKE IT AN EVEN DOZEN FOR AWARD-WINNING WESTERN STATE DESIGN

Distributor Western State Design (WSD) reports that it received Dexter Laundry’s 2018 “#1 in Dexter Sales Worldwide” award in March at the manufacturer’s annual conference in Hawaii.

It marks the 12th consecutive year that WSD has been honored as Dexter’s top sales producer.

WSD also received the 2018 “Chairman’s Award” for an unprecedented sixth time, plus recognition for record annual Dexter Laundry equipment sales for the third year in a row.

“We are truly honored to be recognized as Dexter’s Laundry’s top producer in 2018,” says Todd Hyrn, WSD vice president. “Our sales team, along with the rest of our staff, are committed to providing our customers with the best commercial, vended, and coin-operated laundry solutions available.

“We would like to thank our valued customers for their support of the WSD and Dexter brands; it is our customers that make these achievements possible.”

MAINE COUPLE NAMED HUEBSCH STORE OWNERS OF QUARTER

Commercial laundry equipment brand Huebsch recently named John and Ceara Templin as its Store Owners of the Quarter.

The Templins opened the Laundry Lounge in Winslow, Maine, a year ago and the store has become a destination for customers, some of whom are traveling more than an hour to use their Huebsch equipment, the Alliance Laundry Systems brand reports.

“John and Ceara embody the entrepreneurial spirit of the next generation of vended laundry owners,” says Kathryn Rowen, Huebsch North American sales manager. “They decided that by leveraging higher-level technology and elevating the customer experience, Laundry Lounge would quickly become a market leader; and it has.”

The 2,500-square-foot laundry features equipment in a variety of capacities, ranging from 20- to 80-pound washers, as well as 30- and 45-pound stacks and 75-pound tumble dryers. The Templins are also utilizing the latest in technology, with Galaxy 600 controls giving customers the ability to tailor wash cycles, while Huebsch Command helps the couple monitor their store’s performance.

Also key to their getting a quality start has been their Huebsch distributor, Daniels Equipment Co. of Auburn, New Hampshire. Specifically, Tom Tobiassen from Daniels was integral.

“Tom was great,” John Templin says. “He took care of everything from operational floor space and equipment recommendations to financing. That allowed me to focus on construction and the renovation of the site. I didn’t have to worry about anything except signing paperwork.”

To read the full story and see a video about the Templins and their Laundry Lounge, visit http://huebsch.com/news/storeprofiles/laundry-lounge

John and Ceara Templin opened their Laundry Lounge (pictured) a year ago in Winslow, Maine. Huebsch recently named the couple its Store Owners of the Quarter. (Photo: Alliance Laundry Systems)

The Western State Design sales team poses with Dexter Laundry top management after receiving the manufacturer’s “#1 in Dexter Sales Worldwide” award for 2018 during Dexter’s annual conference in Hawaii. (Photo: WSD)

• Designed to deliver more strength, storeowner control & servicing ease.

• Advanced programmability of water temperatures, fill levels, cycle times, spin speed & vend prices.

• Individual sensors are removable & replaceable.

• New twin spray water-delivery system ensures a quality wash.

• Inverter Direct Drive provides superior durability & reliability.

• Optimized Washing System automatically detects over-sudsing & counteracts with a suds-reduction process.

• Quiet, energy-efficient & 400 Gs!

• Compact footprint & stackable configurations for more capacity &

per square foot.