American Laundry News - September 2019

Late News

In memoriam:

David Cotter, TCATA

TAMPA, Fla. — The Textile Care Allied Trades Association (TCATA) announced that David Cotter, the association’s CEO, died suddenly Aug. 9. He was 64.

Leslie Schaeffer, TCATA president, will continue to maintain current operations and services to association members.

Office Manager Luci Ward is available by e-mail—luci@ tcata.org—or by calling the TCATA office at 813-3480075.

The international association represents manufacturers and distributors of drycleaning and laundry equipment and supplies. Cotter became its CEO in 1993.

“We appreciate your support during these difficult times,” TCATA says. ALN

Linen employee celebrates 65th anniversary

SANTA BARBARA, Calif. — Since he was hired in 1954, David Taggart has been a proud employee of Mission Linen Supply, a provider of products and services to hospitality, healthcare and industrial businesses.

Taggart was hired by the company’s founder, George Page, in April 1954 at the age of 17. To thank him for his 65 years of loyal dedication, Mission says it hosted a celebration in his honor at its headquarters here.

Taggart began his Mission career working as an extractor in the production department. Over the years, the company says he has been involved in a wide variety of projects and roles, including vendor selection, quality control, inventory management, manufacturing, cut and sew operations, warehouse design, site selection, and transportation.

He currently serves as warehouse manager in the purchasing department, assisted by his longtime sidekick George Hernandez.

“It’s an honor and a joy to be part of the Mission team,” says Taggart. “I look forward to coming to work every day, and I am tremendously grateful for all the wonderful people I have met over the years, as well as to Mr. Page for giving me the opportunity to join such a terrific company.”

The lunch celebration consisted of Taggert’s favorite Chinese food, along with a decorated cake inspired by his meticulous care of the company’s 1923 Ford Model T that can be seen year after year in local parades and car shows, and a slideshow showcasing his many

adventures and accomplishments.

Attendees included Taggart’s granddaughter Roxanne, as well as Mission’s owner Linda Page, members of Mission’s leadership team and board, and several retired friends Taggart worked alongside during their time at the company.

“It’s hard to believe David has been with the company over 65 years now,” says Linda Page. “This tells you that my dad knew he was hiring a hardworking, kind, honest and faithful man that has become a friend to all. David is one of a kind and a very special man.

I’m proud to be considered his friend.” ALN

Is your laundry labor law compliant?

Marchetti says there’s a lot happening on the labor front, and the risk of not caring about these issues is great.

During an educational session at the Clean Show in June titled Labor Law Compliance: Current Issues and Trends,

Marchetti and Haylor, Freyer & Coon colleagues Tom Flynn, vice president and director of group benefits, and Mike Halter, vice president and director of loss

BY MATT POE, EDITOR

NEW ORLEANS — Vic Marchetti, senior vice president of Haylor, Freyer & Coon, a firm that provides insurance and risk management solutions based in Syracuse, N.Y., says there are trends and issues that can potentially cost employers a lot of money when it comes to labor.

“They’re expensive issues, and they’re problems that we all face day-to-day, like employee turnover, compliance violations, HIPAA violations, workers’ compensation, OSHA penalties, EEOC violations, legal costs, attorney fees, employee morale,” he points out. “What happens in an organization when there is a claim and it starts affecting your customers, it just hurts general morale in the organization as a whole.”

Labor Savings with Automation

Seth Willer of Girbau Industrial shares how to get the most out of staff with automation.

David Taggart has been with Mission Linen Supply since 1954

The Newspaper of Record for Laundry & Linen Management

Experts talk current issues, trends employers face with workforces

David Taggart, who has been with Mission Linen Supply for 65 years, poses with the company’s 1923 Ford Model T, which he maintains (Photo: Mission Linen Supply)

Cotter

Your Views Survey:

Majority of laundry managers involved with basic maintenance

CHICAGO — When it comes to handling the most basic equipment maintenance, the majority of laundry/linen service operators are involved at some level in the process. The rest rely on experienced technicians.

That’s the result of a recent American Laundry News Your Views survey.

When asked about their role in performing basic equipment maintenance in the laundry, the majority of respondents indicate that they do some portion of the facility’s basic maintenance, with “I do most of it” and “I do some of it” each receiving 25% of the responses. Less than 4% indicate “I do very little of it.”

Only 3.6% of respondents indicate “I handle it all myself.” That’s in comparison to the nearly 43% who say “I don’t perform any maintenance myself.”

One survey taker had a particularly strong view on being involved with equipment maintenance: “If you cannot fix your own equipment, you might as well close the doors.”

“Even in that rare time when everything is working, it’s important to be listening to your plant, doing the walk around and always watching,” shares another.

Others have a different view: “Most repairs get contracted out.”

When it comes to being able to handle the basics, most laundry managers who took the survey seem to have the necessary skills. When asked if a repair they did ever backfired, 82% indicate that hasn’t happened.

Of the 18% who have had a maintenance effort go awry, it seems that the repairs were more involved than anticipated.

“Deeper underlying root cause issues were unseen,” shares a survey taker.

“After repairing a broken chain on a CBW, the timing wasn’t reassessed, which started off a whole series of unfortunate events leading to additional repairs and time spent with downed equipment,” writes another.

It doesn’t seem that equipment complexity is an issue, with almost 54% of respondents indicating that performing basic maintenance on equipment today is no different than in the past. In fact, more than 23% say it’s easier, while another 23% indicate it’s more difficult to perform maintenance on equipment today than in the past.

That being said, respondents indicate that finding skilled workers for maintenance is a challenge today.

When asked, “Have you had challenges finding skilled labor to handle maintenance in your facility?,” more than 70% of survey takers say yes, while just under 30% indicate they haven’t had a problem.

“It’s difficult to get timely repair/maintenance due to the shortage of trained techs,” a respondent writes.

Another puts it more bluntly: “Crisis situation to find capable personnel.”

“Using a PM program helps,” shares a survey taker.

In fact, 75% of respondents indicate that no matter who handles maintenance, they have formal schedules for completing these tasks, compared to 25% that don’t have a schedule.

When service technicians do have to handle maintenance tasks in a laundry plant, more than 60% of respondents say the technicians do either a good or great job. Nearly 29% indicate the technicians do an average job, and only 7.1% say the experience is “poor—there are always problems when someone comes out.”

Only 3.6% say they’ve never called a repair person.

“Too often our staff doesn’t have the confidence or skills to perform every task,” a respondent writes.

That’s where service schools offered by equipment manufacturers and distributors can help. Most operators (53.7%) says these schools are very valuable to themselves and staff, while 32.1% indicate they are somewhat valuable.

Only 10.7% are neutral when it comes to how valuable service schools are, and a scant 3.6% don’t consider them valuable at all.

“We need to find ways to get basic maintenance done by the operators,” shares a respondent.

While the Your Views survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific. Due to rounding, percentages may not add up to 100%.

Subscribers to American Laundry News e-mails are invited to take the industry survey anonymously online each quarter. All managers and administrators of institutional/OPL, cooperative, commercial and industrial laundries are encouraged to participate, as a greater number of responses will help to better define operator opinions and identify industry trends.

Publisher

Charles Thompson

Phone: 312-361-1680

E-Mail: cthompson@ ATMags.com

Associate Publisher/ National Sales Director

Donald Feinstein

Phone: 312-361-1682

E-Mail: dfeinstein@ ATMags.com

Editorial Director

Bruce Beggs

Phone: 312-361-1683

E-Mail: bbeggs@ ATMags.com

Editor

Matt Poe

Phone: 866-942-5694

E-Mail: mpoe@ ATMags.com

Production Manager

Roger Napiwocki

Digital Media Director

Nathan Frerichs

Phone: 312-361-1681

E-Mail: nfrerichs@ ATMags.com

Advisory Board

David Barbe • Jim Buik

Tony Jackson • Tom Marks

Main Phone: 312-361-1700 Fax: 312-361-1685

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POSTMASTER, Send changes of address and form 3579 to American Laundry News, Subscription Dept., 440 Quadrangle Drive, Suite E, Bolingbrook, IL 60440. Volume 45, number 9. Editorial, executive and advertising offices are at 650 West Lake Street, Suite 320, Chicago, IL 60661. Charles Thompson, President and Publisher. American Laundry News is distributed selectively to qualified laundry and linen management and distributors in the United States.

© Copyright AMERICAN TRADE MAGAZINES LLC, 2019. Printed in U.S.A. No part of this publication may be transmitted or reproduced in any form, electronic or mechanical, without written permission from the publisher or his representative. American Laundry News does not endorse, recommend or guarantee any article, product, service or information found within. Opinions expressed are those of the writers and do not necessarily reflect the views of American Laundry News or its staff. While precautions have been taken to ensure the accuracy of the magazine’s contents at time of publication, neither the editors, publishers nor its agents can accept responsibility for damages or injury which may arise therefrom.

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Directory assistance

Welcome to the annual American Laundry News Distributors Directory issue.

It’s likely that as a laundry operator, you’ve purchased equipment or other products through a distributor.

This year, the directory starts on page 12 to offer you a look at other options for laundry-related goods/services distributors. The listing offers names and contact information for businesses that distribute laundry equipment, parts/service, chemicals, textiles, and other products/supplies.

Information on the distributors is listed alphabetically by city and state to help you find a distributor near your laundry operation. Say you’re in Florida. You’d find the section of the Distributors Directory for Florida (which happens to be on page 14). Under the

The Editor’s Desk

MATT POE

state heading, you’ll find a list of industry distributors operating in the state.

Each business listing features the distributor’s name, the types of equipment/products it provides and contact information. From there, you can contact the distributors to find out exactly the

brands and products and services they offer, along with their coverage areas.

However, as they say on TV, that’s not all!

This edition of American Laundry News also looks at labor issues. You probably noticed the story on page 1 about labor law compliance. This report from a Clean Show educational session looks at a few trends and issues employers need to be aware of to avoid getting “tagged” (i.e., cited and fined) when it comes to federal, state and local agencies.

But what about cutting labor costs? On page 8, Seth Willer from Girbau Industrial shares how automation can help make staff more efficient.

There’s also news and more in this edition. Plenty to help keep it clean, everybody! ALN

Letter to the Editor

Writer suggests more precise microfiber terms

The June issue of American Laundry News featured an article by Nancy Jenkins, “Demystifying Microfiber” (page 14). In it, Jenkins touched on key points relating to reusable microfiber products, and discussed key facts about oft-misunderstood microfiber products.

Jenkins provided the standard industry definition of microfiber—a fiber measuring 1.0 denier or less (but greater than .3 denier). She also refutes the claim that some disposable microfiber suppliers are making that implicates the laundering of reusable textiles in contributing micro-fragments to water systems. This is a critical point and reflects growing concern about how many in the industry are leveraging the term “microfiber.”

Unfortunately, in many cases manufacturers of disposable microfiber products are misleading customers, implying that they are contributing to the problem by using durable, reusable microfiber flat

mops and wipers and should change to disposable “microfiber” products—especially in the healthcare market.

Such misinformation could result in tens of millions of disposable microfiber products languishing in landfills for generations to come.

In reality, high-quality, reusable microfiber products are extensively tested for use in many industries, including pharmaceutical clean room manufacturing. The Helmke Drum test, in particular, measures the exact number of particles given off by a material to determine its level of particulate shedding. This is especially important in applications such as pharmaceuticals and healthcare, as you cannot have particle contamination in a facility making products that are injected into the human blood stream.

Understanding communication needs

ave you ever wondered what your employees think of management? Do you think they are impressed by your educational certificates and degrees, or do they think you lack common sense and the ability to properly lead your operation?

Top management puts a very high importance on a college degree, but line employees feel that common sense and learning the business from the bottom up is more important.

If you are going to be a leader in your operation, you must command the respect of your employees and be able to effectively direct them to get the job done. What impresses top management will not help you with your line employees.

If you want to understand your employees’ needs, then you must be prepared to talk to them about their needs in an environment that is comfortable for them. Do not call them into your office and ask them questions; under those circumstances, they will not tell you what you need to know.

The best way to learn about a job in your laundry is to do it for a day. The best way to get to know what an employee or group of employees think is to work with them for at least a day, but a week is better.

Always tell them the truth when you are talking to them. When you have to quote the company line, tell them the company has told you to tell them this or that.

Many rumors float through a laundry every day. Some are work related, some are simply gossip. The employees deserve to know the truth about work-related rumors, and this information needs to come directly from you. If you have taken the time to get to know your employees and they trust you to tell the truth, many problems can be avoided.

In my current part-time job, the drivers believe that the company requirement for a college degree in order to be a manager is ridiculous. What does a college degree teach a person about moving cars in the summer heat from point A to point B? Where in their college education did they learn how to clean and detail a car? And most of the mangers are clueless as to how to relate to or motivate a part-time staff composed mainly of retired workers.

Many of my fellow drivers were managers in their regular careers but now enjoy working 20 hours a week and earning some extra money. The fellowship with the other drivers and the ability to get out of the house and do something different is what is most important to them.

During my 44 years in the laundry industry, I always believed that the ability of the staff to work together to achieve a common goal made the work satisfying. The laundry had a weekly rhythm to it, and an experienced employee knew where we needed to be on any given day. They knew if we were ahead or behind and they often looked to management for confirmation.

OUR SISTER WEBSITES

Perhaps they were testing management. If we were behind and the production manager or the director said we were exactly where we needed to be, then they quickly decided we were not smart enough to understand the laundry business.

When management made their job harder to do while telling them the change was to increase production, they just shook their heads. They would tell themselves there was no sense trying to help them run the laundry, they are too stupid to understand the basics of production. A laundry expert is someone who does

•

From

COLUMNIST AT LARGE Eric L. Frederick, RLLD

H

control, covered a few of these issues, along with presenting some solutions for mitigating them.

HUMAN RESOURCES

Flynn opened by talking about human resources (HR) compliance issues and solutions, the importance of creating policies with training and documentation that keep a business in compliance with federal, state and local labor law.

He says it starts with measuring a company’s policies when it comes to areas such as health and safety, discrimination, and healthcare.

“First of all, you have to know what you have as far as issues inside your company,” he says. “If you think about it, a lot of HR issues are managed by people who are either double-heading or someone who’s a mid-level manager. They always need some type of resource They may think that they’re actually doing everything fine.

“You can’t think you’re fine. You have to know it.”

Flynn say companies have to have a process, and it starts with auditing, conducting a gap analysis that shows where a company is lacking in terms of policies and training. He shares that, in many cases, a broker or outsourced HR consultant or even a payroll provider might have tools available, adding that it’s important to make sure that the partners a company does have can offer support in those areas.

“There are still fines for being noncompliant, and those are things you have to understand,” he says. “It’s going to be based on the size of your company, the number of employees you have, the states that you’re in, etc. Those are types of things that anyone can use some type of resources to support their decision-making on.”

As an example, he points out that a number of states have mandatory sexual harassment training, and some companies have been slow to react.

“In some of those states, that applies to every company in the state,” he says. “It doesn’t matter how many employees you have, if you have sales people that come and work in the office for a couple of days a year for a conference or just a training session, they have to be trained.”

In all these instances, Flynn says companies need to have a policy in place so they know what has to be done, know the timelines around when it has to be delivered, and have it all documented.

Tools and resources to help with a company’s HR compliance come in many forms.

“You have some people who like doing it themselves,” says Flynn. “They want to have some tools that they can go out and self-serve and bring down those checklists, maybe some training modules. Maybe it’s something to do with the developing a handbook. Those are all available.

“Or you can have someone totally outsourced do it all for you, or, again, you can have someone that uses the tools that are available in sort of self-serve environment.”

He shares that businesses have more than one option for training staff.

“Instead of spending a lot of money to have one person come in one day year to do sexual harassment training for your entire staff, maybe have a training solution that goes beyond that. Maybe an online

solution might be better. That way people can do it on their own pace, and that’s documented.”

Flynn points out that labor law is constantly changing and that “even a seasoned HR professional needs to have a heads up or a reminder.” There are services and partners that will send changes to a business proactively.

“Really, what the whole goal here is, you have to be consistent,” shares Flynn. “Consistency is sort of a rule, and ignorance is not an excuse. Those are two things you hear from attorneys.”

He reiterates that a consistent compliance policy is always going to start with the audits, knowing where the gaps are, and then doing the work to fill those gaps and creating policies.

“Having some type of policy in place for all these areas and, better yet, knowing where you should have policies in place, are sort of just the table stakes for being compliant,” he adds.

OSHA

The agency a business is most likely to come into contact with in terms of labor law compliance is the Occupational Safety and Health Administration (OSHA), so Halter shared a few thoughts on inspections, penalties, requirements and how to interact with OSHA.

First, he went over the numerous violations and penalties OSHA can “tag” a business with.

To start, there are “other than serious” violations, shares Halter. Basically, these are things that OSHA doesn’t think is going to significantly hurt, harm or kill someone. He says that when these types of violations are cited, sometimes there are no fines associated—but the department can levy a fine of up to $7,000.

The next level is a “serious” violation. That’s a violation that could cause significant harm, cause the loss of a body part or even get someone killed.

“In the past, the maximum citation or fine amount for those was $7,000,” Halter shares. “Today that’s been increased to $13,260, and we’ll see those numbers increase every year because there’s a 2.5% inflationary increase.”

Then there are “willful” and “repeat” violations.

“So, if you’ve been cited for something before and OSHA comes back and they cite you again, all the sudden your fine structure can go up tenfold,” he says “The max used to be $70,000, now it’s $132,000.”

Halter points out that this type of violation must be addressed at every facility a business has, not just the one cited.

“If OSHA comes into one of your facilities and they see that someone’s entering into a confined space, and they cite you for a confined space violation and you fix it, you’re all good at that facility,” he says.

“But then they go to another one of your facilities and they cite you for a similar confined space violation, that could be considered a repeat or willful violation because you should have known better, because you’ve already been tagged for that one at another facility.”

The next level of violation is failure to abate. Halter says when OSHA gives a citation, the business gets an abatement date, a certain time period to fix the problem. The fine for failure to fix the problem by the abatement date used to be $7,000. Today, it’s $13,000.

“Now, if you can’t fix it by that abatement date, you have an opportunity to ask for an extension,” he points out.

OSHA, like every employer, has limited resources, with roughly 2,100 inspectors, which averages out to about 42 per state. So, how does OSHA decide to inspect? Halter says the agency has a “hierarchy” of how it picks and chooses which companies to inspect.

The first level of the hierarchy is “imminent danger.” As an example, he says if an inspector was driving past a facility and saw an employee working in an unsafe manner, that would likely trigger a visit right then.

Next is if a fatality or hospitalization occurs.

“If you have a fatality, you have to call OSHA, you have to call them within eight hours and let them know that you had a fatality,” Halter says, “or if you had a hospitalization where the employee got admitted to the hospital.”

The next inspection trigger he shares is worker complaints. Being resource constrained, OSHA will take the time to determine if the complaint is valid, or just “sour apples,” before sending an inspector.

Then there are referrals. Halter says many organizations, such as the police or a hospital, are obligated to contact OSHA if an incident occurs, like an injury.

Next is a national or special emphasis program, such as targeting employers who use highly hazardous materials.

Site-specific targeting takes place when OSHA examines a company’s OSHA 300 log report and sees that the DART (days away, restricted or transferred) rate is above the national average, or well below the average, according to Halter.

Finally, there are program inspections.

“This is, it’s just your turn,” he says. “They do a number of inspections, and they said well we’re going to be in this area, and we’re going to come visit you.”

Halter then posed a question: Do you have to let OSHA in? The answer is no, but he cautions that the agency will get a warrant and be back.

“When would you want to say no?” he says. “Generally, I’d say let them in, but if you don’t have the right people there, if you think your place is a disaster and you

need some time to clean it up, maybe say no, but generally, unless you have a really good reason to not let them in, you want to. You want to look like you want to play ball.”

Halter goes on to say that OSHA can’t find a violation during an inspection and then say it’s really dangerous and shut a business down immediately. However, the agency can make it financially onerous, so the company will be compelled to fix the issue. He does points out, however, that businesses can contest citations and fines.

“When OSHA shows up, be really considerate to them,” he says. “Treat them the way you want to be treated. They can stay for up to six months if they want. They have the right to do that.”

INSURANCE IMPACT

Marchetti wrapped up the session sharing how labor law can impact a company’s overall insurance program.

“Costs are on the upswing,” he says. “It’s more risk-specific and industry-specific. What’s going on is the underwriters are going through a more disciplined underwriting process. Underwriters are researching accounts pretty comprehensibly before they start the process.”

He says many factors are impacting insurance costs, ranging from catastrophic events to cyber incidents, from property considerations to fleet issues.

“Take the time to look at your information, what is out there, and take the time to do the gap analysis and identify your risk hazards,” suggests Marchetti. “Work to mitigate risk exposures before anything happens.

“Make sure you’re taking the time to make sure you’re in compliance, the sexual harassment training, wages, etc. Make sure your folks are educated.

“If you do all of these things and you bring it all together and take advantage of what’s out there, you should have a positive impact on lowering your overall total cost of risk. That’s ideally what you want to accomplish to put your business in a better position to help you grow.”

(Image licensed by Ingram Publishing)

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Getting the most out of staff, automatically

most out of your staff as you move into automation.

INTEGRATE MULTIPLE FUNCTIONS IN A SINGLE MACHINE

BY SETH WILLER

OSHKOSH, Wis. — All industrial, commercial and onpremises laundries offer different services, utilize different pieces of equipment, strive toward unique quality goals and operate at varying levels of efficiency. Justifying new equipment and automation isn’t always easy.

When it comes to taking the leap into automation, investing in one piece of equipment can significantly impact quality, production, per-pound laundry processing and labor costs.

If you’re at a crossroads and considering automation, remember that you aren’t alone in determining whether it makes sense. Contact your equipment distributor to help you assess—in hard numbers—if and when the time is right.

In this column, I’ll provide some insight into how to get the

When a laundry gets above 180 washing pounds per hour, a more automated system makes sense. When you go to a machine that automatically irons, folds and stacks flat goods, laundries eliminate almost all hands-on folding and stacking.

With a higher-production all-in-one machine, operators feed sheets. The primary folding, secondary folding and stacking are all automatically performed for boosted quality and labor production.

Some all-in-one machines have options for spreader/feeders. The benefit of adding the spreader/ feeder is twofold. It improves quality and increases labor efficiencies. A single operator uses spreading clamps for automatic feeding into the ironer/folder/ stacker. The automatic spreader/ feeder ensures a straight feed, which contributes to a higher quality finished product.

Labor benefits to installing an all-in-one machine: One opera-

tor can process 229 pounds per operator hour (1.8 pounds per sheet at 85% efficiency), which equates to 2.5 sheets per minute and 150 sheets per hour. The allin-one machine eliminates hand feeding, folding and stacking.

MOVE FROM A HEATEDROLL TO A HEATED-CHEST IRONING SYSTEM

A heated-roll ironer features an open-air combustion system. Thus, some of its heat escapes and makes it less efficient than a heated-chest ironer. Heated-roll ironers are 70-75% efficient.

Conversely, a heated-chest ironer offers a sealed combustion system that can use selfcontained thermal fluid as a heat source. The closed-loop system transfers more heat through the chest to the damp linen and puts more heat energy to the task of evaporating and ironing. A chest ironer has a faster recovery time to keep at consistent programmed temperatures.

A heated-chest system with a self-contained thermal fluid system is between 93 and 95% efficient. Because heat stays in the chest ironer, textiles run through more quickly allowing operators

to process more linen volume per operator hour.

Labor benefits to installing a heated-chest ironing system: Three operators can process 306 pounds per operator hour (1.8 pounds per sheet at 85% efficiency), which equates to 10 sheets per minute and 600 sheets per hour. Hand folding is eliminated when the ironing systems includes an integrated folder.

ADDING AN AUTOMATED FEEDER ONTO YOUR IRONING LINE

A feeder offers one to four feeding stations with mechanical clips to spread, center and feed large-sized items, such as sheets. The advantage to an automated feeder—over hand feeding—is quality and production.

The automated feeder feeds items more quickly than operators can by hand. It also has options, such as vacuum suction and spreading brushes and belts, to ensure consistent quality on every sheet.

These are important features because

they automatically straighten the sheets when fed into the ironer. This eliminates the possibility of operators feeding sheets into the ironer so they sit crookedly rather than centered. Finally, in terms of productivity, the automated feeder can feed sheets as quickly as the chest ironer/folder can process them.

Labor benefits to installing an automated feeder onto your ironing line: Four operators can process 321 pounds per operator hour (1.8 pounds per sheet at 85% efficiency), which equates to 14 sheets per minute and 840 sheets per hour. Hand folding and hand feeding are eliminated when adding a spreader/feeder to your ironing system. ALN

Seth Willer is an expert in onpremises, commercial and industrial laundry design, equipment, workflow and productivity.

As Girbau Industrial (GI) national sales manager, he works closely with laundry facilities to develop highly efficient and productive laundries for an array of industries, including hospitality, vacation rental and healthcare.

Maytag Commercial Laundry celebrates with 60th Annual Meeting

BENTON HARBOR, Mich. —

In 1959, Maytag® Commercial Laundry hosted an Annual Meeting at its Iowa headquarters. That inaugural event was created to share news about the brand, educate on products and discuss plans for the coming year. Attendees also celebrated and honored distributor performances and accomplishments of the past year.

The tradition continues. In June, more than 200 people from 18 countries attended the 60th Maytag® Commercial Laundry Annual Meeting and Awards Recognition at the Roosevelt Hotel in New Orleans.

The fast-paced, one-day event took attendees through several topics, including an up-close look at the new Maytag® MultiLoad Washer, product insights and industry trends; the Whirlpool® Commercial Portal; and an overview of Maytag® Commercial Laundry marketing support and programs.

“It’s exciting to witness a tradition as rich and storied as the Maytag® Annual Meeting,” says Randy Karn, Whirlpool Global Service Manager, Whirlpool Corp. Commercial Laundry, who has attended 33 of the meetings.

“It’s an event that has evolved over the years based on loca-

tions, trends in the industry, and customers’ needs, but the ideals on which it was founded have remained steadfast. That is to celebrate our successes, communicate with our customers and honor the brand’s achievements.”

“The Annual Meeting adds value to our relationship,” says Malcolm Caldwell, vice president of sales and marketing at distributor Harco Co. Ltd.

“We look at the Annual Meeting as a comprehensive overview allowing us to learn about the year’s brand goals and objectives, examine products, share experiences with our peers,

and perhaps most importantly, gain insights that help us capture sales and grow our business.”

The learning and exchanging of industry knowledge have always been a key meeting component.

“Whether structured as workshops, product demos or peer discussions, the goal is to form a foundation of success for Maytag® Commercial Laundry distributors, route operators and team members,” says Chad Lange, sales director of commercial laundry for Whirlpool Corp.

Richard and Susan LaMaina with Equipment Marketers,

based in Cherry Hill, N.J., say they look forward to the Annual Meeting for the camaraderie, the product knowledge and learning from other distributors. The LaMainas attended their first Annual Meeting in 1978.

“We appreciate the opportunity each year to learn firsthand about the brand’s strategic plans for products and enhancements being made to product lineups,” says Richard LaMaina. “The event provides a chance for hands-on experiences, product demonstrations and key service topics, all of which help us to run our business more efficiently and successfully.”

During this year’s 60th Fred Maytag Awards Dinner, Maytag recognized the hard work that went into the past year. Outstanding distributors recognized included:

• Excellence Appliance Technologies, Quezon City, Manila, Philippines, winner of the Fred Maytag Award.

• CLA Malaysia, based in Kuala Lumpur, received the Maytag® Commercial Laundry Vended Excellence Award.

• Hercules Corporation of Hicksville, N.Y., was recognized as the Quality Partner of the Year.

• Harco Co. Ltd. of Mississauga,

Ontario, Canada, was given the Marketing Excellence Award.

• SEBCO Laundry Systems™ of Raritan, N.J., was presented with the Red Carpet Service® Award, which recognizes excellent service and dependability.

• PT Triton Internasional, of Jakarta, Indonesia, was named the International Distributor of the Year.

• CSC ServiceWorks, headquartered in Plainview, N.Y., was presented with the MultiHousing Excellence Award.

• Aqualys of Paris, France, was the Maytag® Commercial Laundry Outstanding First Year Performer.

• Richard Jay, with locations throughout Australia, received the International Multi-Housing Excellence Award.

“The accomplishments we have achieved thus far as a brand have been attainable thanks to the tremendous dedication and support of our (distributor) customers,” says Lange.

“Collaboration is vital. We are not only proud of the successes we have achieved together with our reputable distributors over the past 60 years, but even more excited to witness what the future holds.”

Willer

How automation improves labor efficiencies in laundries

Fred Maytag leads the first Maytag ® Commercial Laundry Distributor Meeting at Maytag headquarters in Newton, Iowa, in 1959. (Photo: Maytag ® Commercial Laundry)

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Realities of bringing laundry service back in-house

BY MARK E. MOORE

VERSAILLES, Ky. — You’ve probably heard the following before.

Don’t swim right after you eat. Chameleons change color to match their surroundings. Wear a hat when it’s cold outside since 90% of your body heat escapes through your head. Coffee comes from beans.

But none of those “facts” are, in fact, true.

Waiting 30 minutes after eating before swimming does nothing more than help you avoid a minor cramp. It’s true chameleons do change colors, but it’s actually due to physiological and emotional changes. According to the British Medical Journal, just 7% of your body heat escapes through your head. And coffee actually comes from the pit inside the coffee fruit, so coffee seed is more accurate.

Here’s another falsehood that too many people believe: It’s cheaper for hotels, nursing homes, hospitals and other facilities to outsource laundry, rather than do it themselves.

In fact, it’s not only much less expensive to do laundry in-house than it is to send it out, but it also ensures better quality and avoids transportation delays. With the efficiencies of the new machines on the market, you can save 30% or more off your laundry costs. That’s because you’re not paying for another company’s profit.

SAVINGS THROUGH MANAGEMENT

While the actual savings will depend on what you’re sending out—sheets and towels are less expensive to launder than specialty linen, for instance—today’s equipment has the ability to monitor every function of the spectrum of doing laundry inhouse. In fact, managing your machines will help you save money.

With the management tools and system monitoring available from today’s high-performance machines, you can get daily or weekly reports that measure usage, productivity, performance and more. Those reports show you how you can improve your usage and, thus, decrease your costs.

For example, the typical cost for doing in-house laundry is 20 to 24 cents a pound, including utilities, labor and other associated costs. But I have a nursing

home facility that is running 14 cents a pound since its supervisor is effectively monitoring both of its shifts and managing the machines’ usage. While most businesses will use their laundry machines about 50% of the available time, that nursing home is running in the mid- to high-70% range.

LAUNDRY THAT DOESN’T NEED A RIDE

The second advantage of doing laundry in-house is that you don’t have to worry about transportation delays, whether caused by a traffic accident on the interstate or a storm that shuts down the entire state or region. It’s huge not having to worry if your delivery truck will make it every day.

Third, doing laundry in-house allows you to control quality. If you do laundry in-house, you have control over who inspects it, but when you send laundry out-of-house, someone else has control over that inspection.

By doing laundry in-house, you also get to decide when to scrap your towels, sheets and other linens. It gives you complete control over your laundry and the appearance of what is seen in your rooms or on your beds.

You also need to consider if out-of-house laundries are in compliance with state regulations that ensure things are sanitized and cleaned properly. If you’re sending it to an outside laundry, you don’t know if there are problems with cross contamination or other issues.

The state of Kentucky, for instance, requires the water used in washing machines to be 140 F, but some other states require 160 F. The states routinely come in and inspect laundries once or twice a year, and if your hot water is not reaching your set point, they will give you a week to fix the problem. If it’s not fixed within that week, they’ll shut your laundry down.

LINEN MIX UPS

Lastly, it’s not unheard of for big laundries to mix up your linen with someone else’s. And if you’re a five-star resort and get sent back two-star hotel linen, that could be a big problem.

For those deciding to do laundry in-house, it’s important to keep quality and cost in mind when deciding which equipment to purchase or lease. Cheaper

equipment may work for the moment, but what happens when your company’s needs change?

If you have equipment that is flexible and programmable, you can adapt your cycles to your current needs, as well as to your future needs. So, if a hotel changes to a sheer, delicate duvet cover, their machines need to be able to adjust cycles appropriately so it doesn’t damage the linens.

The equipment and the controls will also help you maintain the quality of your laundry. For instance, dry something in a dryer that only has a timer control, and most people will set the timer too long. The towels and the sheets get overdried and feel brittle.

But if you dry those same items in a machine that measures the moisture level of the linens, it will shut off when it measures a preset moisture level. That will help extend the life of your goods and ensure you put out a better product for your customers to use.

ACTIONS TO BRING LAUNDRY BACK IN

Choosing the right equipment starts with choosing the right distributor to work with. Find a company that has a sales force that will come visit you, look at your needs, figure out what will work in your application, and ask the right questions to help guide you to the proper equipment.

A lot of companies will quote

you the cheapest price. But they often don’t offer support or service, and if they do, it may take weeks to get a response.

And while a cheaper machine may save you money upfront, higher performance equipment tends to process a load of laundry 7 to 8 cents per pound cheaper than lower-cost machines. That’s because the throughput is greater and they extract faster, which means it takes less time for your laundry to dry. That, in turn, cuts down on your labor costs, estimated to be two-thirds of the cost of doing laundry.

How long does it take to recover the cost of new equipment?

The answer to that depends on your output. Here’s a quick story about the efficiencies of scale.

A chain of six nursing homes in a 20-mile radius was averaging 20 to 24 cents per pound at their facilities, except for one. That nursing home was averaging 40 cents a pound. The time between unloading, reloading and restarting the machine was about 10 minutes for five of the nursing homes. But the sixth nursing home took a full hour or more.

Once it became apparent why—they didn’t have enough linen and they were waiting for the dirty linen to come down so they could wash it and

send it back up on the floors—we suggested they buy $10,000 in additional linens.

Within 60 days, that nursing home was in the 24 cents a pound range. By saving about 15 cents a pound on average, they saved $75,000 for the year, which would easily pay for new laundry equipment.

When you compare a new, cheaper machine running at 27 to 28 cents a pound to a new, more expensive model running 20 cents a pound, it still makes financial sense to go with the higher performance version. The difference of 7 to 8 cents a pound will pay for the high-performance machine in a year’s time.

Leasing is a good option for companies that don’t want to pay for high-performance equipment up front. The leasing option allows a facility to put in new equipment without paying anything out of pocket. In fact, the money you save with the new, higher performance models will provide you monthly savings that will pay for the lease. ALN

Moore

Mark E. Moore is president of REM Co., which for 52 years has been serving the commercial laundry industry in Kentucky and Tennessee. He can be reached at mmoore@remlaundry.com or by calling 859-873-8812.

Author says bringing laundry back in-house starts with the right distributor providing the right equipment

(Image licensed by Ingram Publishing)

ALABAMA

Wholesale Commercial E P O

Laundry Equipment Co. SE 2950 Highway 77 Southside, AL 35907

B 256-312-4761 or 866-544-7228

O www.alaundryman.com

r Russ Arbuckle l thelaundryman1@gmail.com

ALASKA

Automated Laundry E C P

Systems & Supply 360 E. 100th Ave.. Anchorage, AK 99515

B 907-561-1752 or 800-478-1752

O www.autolaundrysystems.com

r Kevin Lewellyn l sales@autolaundrysystems.com

ARIZONA

Pierce Machinery E P.O. Box 2110 Chandler, AZ 85244

B 602-625-1902 or 602-538-5081

O www.piercemachinery.com

r Rod Pierce l rod@piercemachinery.com

Sunshine Sales E P O 6064 N. 57th Ave. Glendale, AZ 85301 B 623-937-0125 or 800-789-6412

O www.sunshinesalesaz.com

r Bob Ropp l bobropp@sunshinesalesaz.net

Astro Distributing E P O & Leasing 4329 E. Magnolia St. Phoenix, AZ 85034

B 602-267-7072 or 800-362-7876

O www.astrodistributing.com l admin@astrodistributing.com

C-PEC E P 3120 W. Weldon Ave. Phoenix, AZ 85017

B 602-248-0808 or 877-835-5866

O www.cpec-laundry.com r Dave Svancara l sales@cpec-laundry.com

Laundry & Cleaners E P Equipment Co. 320 S. 25th St. Phoenix, AZ 85034

B 602-244-0800

O www.laundryandcleaners.com r Tim Eckenrode l teckenrode@laundryandcleaners.com

Laundry & Cleaners C O Supply Inc. 402 S. 50th St. Phoenix, AZ 85034 B 602-244-0770 or 800-258-9664 O www.lcsupplyaz.com r Dave Eckenrode l deckenrode@lcsupplyaz.com

Wardlaw Equipment E P Consultants Phoenix, AZ 85013

B 520-791-2804 or 877-927-3529 O www.wardlawequipment consultants.com r Kevin Wardlaw l wardequip@aol.com

C-PEC E P 3202 S. Richey Ave. Tucson, AZ 85713

B 520-790-7377 or 877-835-5867 O www.cpec-laundry.com r Greg Svancara l greg@cpec-laundry.com

ARKANSAS

FabriClean Supply C O of Arkansas

6600 Allied Way Little Rock, AR 72209

B 501-565-5288 or 800-482-1283 O www.fabricleansupply.com l info@fabricleansupply.com

Justin Laundry Systems E P 5310 Baseline Rd. Little Rock, AR 72209 B 501-551-8600 or 888-403-9600 O www.justinlaundry.com r Phil Gray l pgray@justinlaundry.com

Central Laundry E P O Equipment P.O. Box 324 Ward, AR 72176 B 501-843-3194 or 800-467-3194 O www.centrallaundryequipment.com r Jeff Craig l jeff@centrallaundryequipment.com

CALIFORNIA

Washex Machinery E P of California 101 E. Santa Anita Ave. Burbank, CA 91502 B 818-840-8900 or 800-397-8811 O www.washexcalifornia.com r Mark Sanders l washexcasales@aol.com

Western State Design E P 17000 Marquardt Ave. Cerritos, CA 90703 B 800-633-7153, ext. 301 O www.westernstatedesign.com l sales@westernstatedesign.com

Consolidated E P 3804 Main St., Ste. 1 Chula Vista, CA 91911 B 866-632-2298 O www.cicus.com l sales@cicus.com

Super Laundry Los Angeles E P 14426 Bonelli St. City of Industry, CA 91746 B 844-272-9675 O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

California Textiles T P.O. Box 77306 Corona, CA 92877 B 951-272-1200 O www.catextiles.com r Lenore Law l catex1@att.net

WASH E P 100 N. Pacific Coast Hwy., 12th Floor El Segundo, CA 90245 B 800-421-6897 O www.wash.com

Golden State E P Laundry Systems 26203 Production Ave., Ste. 11 Hayward, CA 94545 B 510-782-6707 or 800-465-8300 O www.gsls4laundry.com l info@gsls4laundry.com

Innovative Laundry Systems E P 1316 W. Winton Ave. Hayward, CA 94545 B 510-259-1494 or 877-777-3727 O www.innovativelaundry.com r Cheri Guffey l cguffey@innovativelaundry.com

Western State Design E P O 2331 Tripaldi Way Hayward, CA 94545 B 510-786-9271 or 800-633-7153 O www.westernstatedesign.com l info@westernstatedesign.com

Automated Laundry E P O Systems 3626 S. San Pedro St. Los Angeles, CA 90011 B 818-556-6432 or 800-423-8045 O www.automated-laundry.com r Oncho Kerian l info@automated-laundry.com

United Fabricare Supply C O P.O. Box 01796 Los Angeles, CA 90001 B 310-537-2096 or 800-540-9727 O www.unitedfabricaresupply.com l unitedfabricare@aol.com

Golden State E P Laundry Systems

1729 Coolidge Ave. National City, CA 91950 B 619-477-8364 or 800-465-8300 O www.gsls4laundry.com l info@gsls4laundry.com

Taylor Houseman E P O 162 Harbor Ct. Pittsburg, CA 94565 B 925-432-0323 or 800-464-6866 O www.taylorhousemanlaundry.com l sales@taylorhouseman.com

Golden State E P Laundry Systems

1984 E. Gladwick St. Rancho Dominguez, CA 90220 B 310-223-2240 or 800-465-8300

O www.gsls4laundry.com l info@gsls4laundry.com

Continental Girbau West E P 9830 Alburtis Ave.

Santa Fe Springs, CA 90670

B 562-205-0140 or 866-950-2449 O www.cg-west.com l info@cg-west.com

TheLaundryList.com E P O 4525 Sherman Oaks Ave. Sherman Oaks, CA 91403 B 818-789-8045 O www.thelaundrylist.com r Brian Cohen l sales@thelaundrylist.com

PWS–The Laundry Co. E P O 12020 Garfield Ave. South Gate, CA 90280

B 323-490-1900 or 800-800-4797 O www.pwslaundry.com l web-inquiry@pwslaundry.com

ACE Commercial E P O Laundry Equipment

14404 Hoover St.. Westminster, CA 92683

B 714-897-4342 or 877-630-7278 O www.acelaundry.com l sales@acelaundry.com

COLORADO

Cowell Sales Co. E P 2220 Downing St. Denver, CO 80205

B 303-861-8826 or 800-861-8826 l cowellsales@aol.com

Katzson Brothers E C T P O 960 Vallejo St. Denver, CO 80204

B 303-893-3535 or 800-332-2417 O www.katzson.com r Richard H. Right l sales@katzson.com

Martin-Ray E P O

Laundry Systems

2050 W. 9th Ave. Denver, CO 80204

B 720-359-8000 or 800-279-6622 O www.martinray.com r Bill Mann l bill@martinray.com

Commercial Laundry E C P O Systems of the Rockies

P.O. Box 974

Johnstown, CO 80534

B 970-587-2727 or 800-270-8539 O www.clsrockies.com r Brenda Maetzold l brenda@clsrockies.com

At your facility, your production is strategic. It’s scheduled. It happens on every shift, every day. And you don’t like surprises. It’s why we bring you purposeful engineering in powerful machines built to help your facility perform at its peak — because we don’t like surprises, either. Maximize your productivity with the help of Maytag® Commercial Laundry by your side.

Clean Designs E P

2800 S. Oak St. Lakewood, CO 80227

B 303-969-8288 or 800-444-4580

O www.cleandesigns.com

r Tim Stoklosa l tim@cleandesigns.com

CONNECTICUT

Lavatec Laundry Technology E P

49 Lancaster Dr. Beacon Falls, CT 06403

B 203-632-8777

O www.lavatec.com

r Mark Thrasher l m.thrasher@lavatec.com

Cromwell Textile T 44 Windy Knoll Dr. Berlin, CT 06037

B 860-828-3946

O www.cromtex.com

r Dave Gagnon l sales@cromtex.com

Super Laundry E P O Connecticut

266 Prestige Park Rd. East Hartford, CT 06108

B 800-678-9247

O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

Connecticut Laundry E P O Equipment Co.

P.O. Box 399 Fairfield, CT 06824 B 203-763-9163

r Steven Olmanni l ctlaundryequip@aol.com

MAXI-PRESS P O

80 Turnpike Dr., Ste. 4 Middlebury, CT 06762 B 844-447-5559

O www.maxi-press.us

r Reiner Schmelcher l r.schmelcher@maxi-press.us

Lubbert Supply Co. P O 89 Eastern Steel Rd. Milford, CT 06460 B 855-922-1705

O www.lubbertsupply.com r Eric Lubbert l sales@lubbertsupply.com

FLORIDA

Commercial Laundry E P Equipment 2054 Sprint Blvd. Apopka, FL 32703 B 407-886-1722 or 800-226-9449

O www.commerciallaundry.net

Baring Industries Inc. E P 3249 S.W. 42nd St. Fort Lauderdale, FL 33312 B 954-327-6759 or 800-736-5464, ext. 759

O www.baring.com

r Sean Melody l s.melody@baring.com

Commercial & Coin E P

Laundry Equipment Co. 1626 Tradewinds Dr. Gulf Breeze, FL 32563

B 850-932-8348 or 800-366-4168

O www.clecco.com

r Craig Dakauskas l sales@clecco.com

Allen Wholesale Supply P O 3948 3rd St. S. Jacksonville, FL 32250 B 904-353-7341 or 800-874-0548

O www.steamsuppliers.com l sales@steamsuppliers.com

Automated E P O

Laundry Systems 2849 Dawn Rd. Jacksonville, FL 32207

B 904-733-5500 or 800-518-9274

O www.alstoday.com l hello@alstoday.com

FabriClean Supply C O of Florida 11705 Industry Dr. Jacksonville, FL 32218

B 904-696-7685 or 800-553-9040 O www.fabricleansupply.com l info@fabricleansupply.com

Laundry Pro of Florida E P O

3920 Holden Rd. Lakeland, FL 33811

B 863-701-7714 or 800-232-5736

O www.laundryproofflorida.com r Ron Jansen or Joel Edris l jedris@laundryproofflorida.com

Florida Laundry Systems E P

5149 Northeast 12th Ave. Lauderdale, FL 33334

B 954-928-0950

O www.fllaundry.com r Ira Gottlieb l fllaundry@fllaundry.com

Industrial Equipment C O & Supplies

2055 N.W. 7th Ave.

Miami, Florida 33127

B 305-324-0410 or 800-969-4766 O www.getdrycleansupplies.com l info@getdrycleansupplies.com

Steiner-Atlantic Corp. E P O 290 N.E. 68th St. Miami, FL 33138

B 305-754-4551 or 800-333-8883 O www.steineratlantic.com r Ralph Tuccillo l sales@steineratlantic.com

Worldwide Laundry E P 3325 N.W. 97th Ave. Miami, FL 33172 B 305-418-4030 or 877-953-9433 O www.worldwidelaundry.com l sales@worldwidelaundry.com

Friedman & Co. T Ocala, FL 30340 B 352-401-0251 r Lee Friedman l lee.friedman@gmail.com

Streamline Solutions O P.O. Box 560775 Orlando, FL 32856 B 866-244-7700 O www.soiledlinenbags.com r Ross Sanders l rsanders@streamlinesolutionsusa.com

B&C Technologies E P O 17740 Ashley Dr., Ste. 109 Panama City Beach, FL 32413 B 850-249-2222 O www.bandctech.com r Al Adcock l sales@bandctech.com

JENSEN USA E P 99 Aberdeen Loop Panama City, FL 32405 B 850-271-5959 O www.jensen-group.com l norbert.gittard@jensen-group.com

Mesmen Inc. E P 4100 N. Powerline Rd., Ste. Y2 Pompano Beach, FL 33073 B 954-973-2714 or 800-637-6365 O www.mesmen.com

r David Hancock l mesmen@earthlink.net

PSP Industrial E P Laundry Equipment 2700 Gateway Dr. Pompano Beach, FL 33069 B 305-517-1421 or 800-517-1432

O www.pspindustrial.com l info@pspindustrial.com

AMKO America/ E P JB Industries 8011 Monetary Dr., Ste. B-5

Riviera Beach, FL 33404 B 561-863-9099 O www.jbilaundryfolder.com r Jurgen Bischoff l amkoamerica@gmail.com or JBI.Incorporated@gmail.com

FRONTEC P

1330 Main St. Floor 2 Sarasota, FL 34236 B 941-726-0808 O www.frontec.us l sales@frontec.us

PODAB E P O

1330 Main St. Floor 2 Sarasota, FL 34236 B 941-479-0763 O www.podab.us l info@podab.us

Hicks Laundry Equipment E P 4475 28th St. N. St. Petersburg, FL 33714 B 727-522-0644 or 800-574-8738 O www.hickslaundry.com l parts@hickslaundry.com

FabriClean Supply C O of Florida

5030 N.W. 109th Ave., Ste. E&F Sunrise, FL 33351 B 954-306-3342 O www.fabricleansupply.com l info@fabricleansupply.com

Commercial Laundries E of West Florida

5313 Johns Rd., Ste. 210 Tampa, FL 33634 B 813-886-1477 or 800-876-1477 O www.commerciallaundriesflorida.com r Mike Albanese l mike@clwf.net

FabriClean Supply C O of Florida 6401 Badger Dr. Tampa, FL 33610 B 813-623-3553 or 800-282-2924 O www.fabricleansupply.com l info@fabricleansupply.com

Commercial Laundry E P O Equipment Co. 1114 53rd Ct. S. West Palm Beach, FL 33407 B 561-848-0054 or 800-638-1869 O www.commerciallaundryequip.com r Holly Ortman l hortman@clecusa.com

GEORGIA

Atlantic Coast Textiles T 3132 Oakcliff Industrial St. Atlanta, GA 30340 B 770-458-0772 or 800-533-0228 O www.actextiles.com l sales@actextiles.com

ZEP C 3330 Cumberland Blvd., Ste. 700 Atlanta, GA 30339 B 877-428-9937 O www.zep.com l zephelp.commercial@zep.com

FabriClean Supply C O of Atlanta 1200 2nd Ave. N. Birmingham, GA 35203 B 205-251-7272 or 800-626-8428 O www.fabricleansupply.com l info@fabricleansupply.com

FabriClean Supply C O of Atlanta 5330 Dividend Dr. Decatur, GA 30035 B 770-981-2800 or 800-688-3032 O www.fabricleansupply.com l info@fabricleansupply.com

Southern Automatic E P O Machinery Co. 133 N. 85 Pkwy. Fayetteville, GA 30214

B 770-892-0098 or 800-969-7627 O www.southernautomatic.com l sales@southernautomatic.com

Arent Machinery Co. E P O 352 Worthington Circle Fort Valley, GA 31030 B 503-657-3000 or 800-547-2527 O www.arentmachinery.com r Jay-Dee Arent l jaydee.arent@arentmachinery.com

Southeastern Laundry E P Equipment 1105 Shana Ct. Marietta, GA 30066 B 770-928-0080 or 800-522-9274 O www.selaundry.com r Joe Cole l joe@selaundry.com

Tingue E P O 309 Dividend Dr. Peachtree City, GA 30269 B 800-829-3864 O www.tingue.com l questions@tingue.com

TLC Tri-State E P 1560 Old Clyatteville Rd. Valdosta, GA 31601 B 877-755-3440 O www.tlctristate.com r Keith Quarles l keith.quarles@tlctristate.com

HAWAII

Associate Chemical E C P O & Supplies 810 Gulick Ave. Honolulu, HI 96819 B 808-841-2423

r Clinton C.C. Lee l ccclee@aol.com

Happy Valley Service E P 2696 Kilihau St. Honolulu, HI 96819 B 808-833-0800 O www.happyvalleyservice.com r Victor Flocco l victor@happyvalleyservice.com

Sadd Supplies P O 1359 Colburn St. Honolulu, HI 96817 B 808-841-3818

r Michael C. Sadd l saddsupplies@yahoo.com

WLSN Pacific E T C P O 73-5580 Maiau St., Bay 7 or G Kailua Kona, HI 96740 B 808-896-6454 O www.wlsnpac.com r Francis Wilson l wlsn.info@gmail.com

Happy Valley Service E P 42 Kaniela St. Wailuku, HI 96793 B 808-244-4677 O www.happyvalleyservice.com r Victor Flocco l victor@happyvalleyservice.com

IDAHO

Thompsons Inc. E P O 1707 Broadway Ave. Boise, ID 83705 B 208-344-5179 or 800-881-5179

O www.thompsonsinc.com

r Scott K. Thompson l scott@thompsonsinc.com

ILLINOIS

Laundry Concepts E P 302 S. Stewart Ave. Addison, IL 60101 B 800-845-3903 O www.laundryconcepts.com l info@laundryconcepts.com

D&M Equipment Co. E P O 4822 W. Fullerton Ave. Chicago, IL 60639 B 773-889-5500 or 800-451-2676

O www.dandmequipment.com r Joe Frankian l info@dandmequipment.com

Midwest Laundries E P 2910 W. 36th St. Chicago, IL 60632 B 773-538-7892

O www.midwestlaundries.com l sales@midwestlaundries.com

Washburn Machinery E P 175 Gaylord St. Elk Grove Village, IL 60007

B 847-364-9274 or 800-245-8425

O www.washburnmachinery.com r Jeff Fox l info@washburnmachinery.com

Haiges Machinery E P 11314 E. Main St. Huntley, IL 60142

B 847-669-3300 or 800-542-2828

O www.haigesmachinery.com l info@haigesmachinery.com

Equipment International E P 8778 Ferris Ave. Morton Grove, IL 60053

B 847-679-2211 or 800-364-0657 O www.equipment-international.com l sales@equipment-international.com

Soap Center/ E C P Hales Equipment

1607 Fulton Ave. Rockford, IL 61103

B 815-965-8767

O www.soapcenter.biz r Ben Hales l ben@soapcenter.biz

American Hotel O Register Co.

100 S. Milwaukee Ave. Vernon Hills, IL 60061

B 800-323-5686

O www.americanhotel.com l orderdpt@americanhotel.com

INDIANA

Stanco Industries E 2626 Jefferds Ave. Fort Wayne, IN 46803 B 260-420-2600 or 800-932-3769 O www.stancoind.com r Michael Stanley l stanco2626@aol.com

Cornerstone Equipment E & Rigging 2535 Burton Ave. Indianapolis, IN 46208 B 317-910-5738 or 877-773-1850

O www.cornerstonemachinery.com r Eric Trudo l eric@cornerstonemachinery.com

Haiges Machinery E P 5754 W. 85th St. Indianapolis, IN 46278 B 317-876-8900 or 800-382-4253 O www.haigesmachinery.com l info@haigesmachinery.com

J.P. Equipment E P 4024 Millersville Rd. Indianapolis, IN 46205 B 317-546-7158 or 800-925-3236

O www.ineedjpequipment.com r Patrick Bowers l pbowers@ineedjpequipment.com

Super Laundry Indiana P 2450 N. Shadeland Ave. Indianapolis, IN 46219

B 317-783-6175 or 800-622-4480 O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

O’Dell Equipment E P 133 Harrison Ave.

Jeffersonville, IN 47130

B 812-283-0355 or 800-333-0355

O www.odellequipment.com r Craig O’Dell l craig@odellequipment.com

Meese O

1745 Cragmont St. Madison Heights, IN 47250

B 800-829-4535

O www.meese-inc.com r Dan Rodriguez l drodriguez@meese-inc.com

Ultra Clean Sales E P 2300 W. Wildwood Trail Warsaw, IN 46580 B 574-267-3166

r Wade Frauhiger l ultracleanwarsaw@gmail.com

IOWA

Ross Chemical E C P O Systems

P.O. Box 523 Altoona, IA 50009

B 515-244-1788 or 800-870-2702

O www.rosschemicalsystems.com r Mike Ross l mike.rosschemicalsystems@ outlook.com

Century Laundry E

775 Kacena Rd. Hiawatha, IA 52233

B 319-364-1592 or 800-791-9321

O www.centurylaundry.com r Rod Malcolm l rmalcolm@centurylaundry.com

KANSAS

FabriClean Supply C O of Kansas

14400 W. 97th Terr. Lenexa, KS 66215

B 913-492-1743 or 800-832-0096

O www.fabricleansupply.com l info@fabricleansupply.com

Midwest Commercial E P O

Laundry Equipment

616 E. North St. Salina, KS 67402 B 785-827-9017

O www.mcle-inc.com r Doug Hoeffner l doug@mcle-inc.com

FabriClean Supply C O of Kansas

1040 E. MacArthur Wichita, KS 67216 B 316-529-8555 or 888-432-0433

O www.fabricleansupply.com l info@fabricleansupply.com

KENTUCKY

O’Dell Equipment E P

P.O. Box 3366 Louisville, KY 40201 B 502-584-6100 or 800-333-0355

O www.odellequipment.com l sales@odellequipment.com

REM Co. E P O

P.O. Box 455 Versailles, KY 40383 B 800-292-5070

O www.remlaundry.com r Mark Moore l mmoore@remlaundry.com

LOUISIANA

Commercial & Coin E P O

Laundry Equipment Co. 2965 Nicholson Lake Baton Rouge, LA 70810 B 225-819-7752 or 800-366-4168

O www.clecco.com

r Craig Dakauskas l sales@clecco.com

FabriClean Supply C O of Houston 8666 Kiowa Baton Rouge, LA 70815

B 225-237-3045 or 800-738-7380 O www.fabricleansupply.com l info@fabricleansupply.com

Jim Welsh Inc. E P 1020 LaCrete Ln. Baton Rouge, LA 70810 B 225-766-8905 or 800-348-8905

O www.jimwelshlaundryeqpt.com l welshinc@bellsouth.net

Ideal Chemical C O

3848 Industrial Cir. Bossier City, LA 71112 B 318-746-4358 or 800-231-6776 O www.idealchemical.com r Sam Block Jr. l sblock@idealchem.com

Ideal Chemical C O 5800 Jefferson Hwy., Ste. B Harahan, LA 70123 B 504-733-3531 or 800-233-6776 O www.idealchemical.com r Sam Block Jr. l sblock@idealchem.com

Pellerin Laundry E P

Machinery Sales Co. 731 Jackson St. Kenner, LA 70062 B 504-467-9593 O www.pellerinlaundry.com l sales@pellerinlaundry.com

Pierce Commercial E P O

Laundry Distributors 22258 Marshall Rd. Mandeville, LA 70471 B 800-254-9274 O www.piercecommercial.com

MARYLAND

Laundry Equipment Services E P 13015 Salem Ave. Hagerstown, MD 21740 B 800-866-6905 O www.leslaundry.com l info@leslaundry.com

Laundry Equipment P Repair Service 3241 Lucky Dr. Street, MD 21154 B 410-452-5260 r Charlie Fitzpatrick l lersco@gmail.com

Hynes & Waller E P

16000 Trade Zone Ave., Bldg. 403 & 404 Upper Marlboro, MD 20774 B 301-249-9421 or 800-776-9424 O www.hynesandwaller.com l sales@hynesandwaller.com

MASSACHUSETTS

National Conveyor E P O

& Machine 16 Scenna Rd. Beverly, MA 01915

B 978-927-1281

O www.ncm1.com

r Bob Baker l ncmtextile@aol.com

ERC Wiping Products O 19 Bennett St. Lynn, MA 01905

B 781-593-4000 or 800-225-9473

O www.ercwipe.com

r Valerie Sweeney l erc@ercwipe.com

M&R Machinery Corp. E P 505 Lynn St. Malden, MA 02148

B 781-324-3395

r Robert Carozza l mrmachinerycorp@aol.com

Garment Machinery Co. P

220-20 Reservoir St. Needham, MA 02494 B 781-559-4077 or 800-238-6930 O www.garmentmachinery.com l joriel@garmentmachinery.com

Aristo Craft Supply O

8 Industrial Park Rd. W. Oxford, MA 01540 B 508-987-6444 or 800-875-0479 O www.aristocraftsupply.com l info@aristocraftsupply.com

Super Laundry E P O

New England

61 Holton St. Woburn, MA 01801 B 888-622-4729 O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

WET-TECH,

Darling’s Sales E P & Service Co. 10007 Baltimore St. N.E. Minneapolis, MN 55449 B 763-786-1803 O www.darlingsales.com r Ralph or Brad Darling l bdar@darlingsales.com or rdar@darlingsales.com

E. Weinberg Supply Co. E C P 7434 W. 27th St. Minneapolis, MN 55426 B 952-920-0888 or 800-279-0888 O www.weinbergsupply.com l david@weinbergsupply.com

O www.jetzservice.com l jetzkc@jetzservice.com

Laundry Solutions Co. E C P O 3509 N. Kimball Dr. Kansas City, MO 64161

B 913-384-5200 or 800-383-9274

O www.laundrysolutionscompany.com r Richard Gaar l rgaar@laundrysolutionscompany.com

Loomis Bros. E P O Equipment Co.

6110 Deramus Ave., Ste. B Kansas City, MO 64120

B 816-452-4115 or 800-783-6665

E P O

The Ozone People 1102 Pleasant St. Worcester, MA 01602-1232 B 610-368-8035 O www.wet-tech.com r Carl Gustafson

MICHIGAN

Allied Eagle Supply Co. E O 1801 Howard St. Detroit, MI 48216 B 313-230-0770 or 800-211-6244 O www.alliedeagle.com l info@alliedeagle.com

Curtis Equipment Co. E P 1410 W. Main (P.O. Box 209) Lowell, MI 49331 B 616-897-9810 O www.curtisequipmentco.com r John Curtis l john@curtisequipmentco.com

A&B Equipment Co. E P 635 Wellington St. Saginaw, MI 48604 B 989-753-4764 or 800-369-4764 O www.ab-equipment.com r Scott Clark l sales@ab-equipment.com

E&N Equipment Co. E P 6492 Malvern Dr. Troy, MI 48098 B 248-866-5500 O www.enequipment.com r Steve Casalou l steve@enequipment.com

Eagle Star Equipment E C P O 2329 Alger Dr. Troy, MI 48083 B 248-457-1140 or 800-482-3400 O www.eaglestarequipment.com l info@eaglestarequipment.com

Universal Laundry E P Machinery 38700 Webb Dr. Westland, MI 48185 B 734-727-0478 or 800-825-7787 O www.univlaundry.com r Mark Hubbard l mhubbard@univlaundry.com

MINNESOTA

The Minnesota E T C P O Chemical Co. 3750 Dunlap St. N. Arden Hills, MN 55112 B 651-646-7521 or 800-328-5689 O www.minnesotachemical.com r Michael F. Baker (ext. 205) l mike.baker@minnesotachemical.com

PROS Parts P 1630 91st Ave. N.E., Ste. 107 Blaine, MN 55449 B 800-359-0628 O www.prosparts.com r Barry Victor l barryv@prosparts.com

Kannegiesser ETECH E P 2090 Elm St., S.E. Minneapolis, MN 55414 B 612-722-1366 or 800-344-0403 O www.kannegiesser-etech.com l sales@kannegiesser-etech.com

Bobco Systems E P O 12713 320th Ave. Princeton, MN 55371 B 763-389-3625 O www.bobcosystems.com l tia@bobcosystems.com

BDS Laundry Systems E P 2430 Enterprise Dr. St. Paul, MN 55120 B 651-688-8000 or 800-688-0020 O www.bdslaundry.com r Karen Ganter l sales@bdslaundry.com

MISSISSIPPI

Dongieux E P P.O. Box 9386 Jackson, MS 39286-9386 B 601-366-2636 or 800-844-3664 O www.dongieuxs.com r John R. Schemmel l dongieuxs@bellsouth.net

Ideal Chemical C O 106 Ware St. Jackson, MS 39208 B 601-932-4920 or 800-824-0356 O www.idealchemical.com r Sam Block Jr. l sblock@idealchem.com

Laundry South E P O System & Repair 2215 Hwy. 80 East Pearl, MS 39208 B 601-420-9414 O www.laundrysouth.com r Robert Harris l robert@laundrysouth.com

MISSOURI

Commercial Coils E P 213 Chesterfield Industrial Blvd. Chesterfield, MO 63005 B 636-532-1523 or 800-532-2645 O www.comcoil.com r Rob Andersen l rob@comcoil.com

Loomis Bros. E P O Equipment Co. 409 Biltmore Dr. Fenton, MO 63026 B 636-343-8888 or 800-783-6665 O www.loomisbros.com r Matt Lamons l sales@loomisbros.com

S.Q.S. Laundry E P O Equipment 410 Silver Maple View Fenton, MO 63026 B 314-941-3120 or 888-443-7180 O www.sqslaundry.com l dllsqs@sbcglobal.net

JETZ Service Co. E P O 3737 N.E. Great Midwest Dr. Kansas City, MO 64161 B 816-454-9274 or 800-530-5726

O www.loomisbros.com r Drew Hoselton l sales@loomisbros.com

Sav-A-Day E P

Laundry Machinery

55 Millwell Ct. Maryland Heights, MO 63043

B 314-291-1910 or 800-489-9274 O www.sav-a-day.com l sales@sav-a-day.com

RJ Kool Co. E C P 234 W. 12th Ave. North Kansas City, MO 64116

B 816-474-9274 or 800-345-4551

O www.rjkool.com r William Kimmel l bkimmel@rjkool.com

Phoenix Textile Corp. T 21 Commerce Dr. O’Fallon, MO 63366

B 314-291-2151 or 800-325-1440 O www.phoenixtextile.com l dzumwalt@phoenixtextile.com

Centraz Industries C 4051 Bingham Ave. St. Louis, MO 63116

B 314-752-7627 or 800-695-7627

O www.centraz.com r Dennis Miller l centrazind@centraz.com

Komro Supply Co. C O 2600 S. 2nd St. St. Louis, MO 63118

B 314-772-4360 or 800-264-6535 O www.komrosupplycompany.com r Gary Thuro l gary@komrosupply.com

John Morris Equipment E P & Supply Co. 2023 S. Glenstone Springfield, MO 65804

B 417-881-1215 or 800-725-5055

O www.johnmorrisequipment.com r Vi Longwell l vi@johnmorrisequipment.com

Laundry Solutions Co. E C P 4629 W. Calhoun Springfield, MO 65802

B 417-862-8464

O www.laundrysolutionscompany.com r Nick Luzecky l nluzecky@laundry solutionscompany.com

Performance Laundry E P O Equipment

4323 W. Chestnut Expressway Springfield, MO 65802

B 417-771-7711

O www.performance-laundry.com

r Tara Pendergrass l tara@performance-laundry.com

MONTANA

Altimus Distributing E C P O

21 8th St. W. Billings, MT 59102

B 406-259-9816 or 800-999-9816

O www.altimusdistributing.com r Kevin Graf l altimusd@aol.com

Commercial Laundry Sales E P 341 Gallatin Park Rd.

Your table linens touch every Customer at every event. Your linen needs to speak their language… fresh, clean, safe, consistent, reliable, and yes elegant. They count on it.

Together, ADI and Milliken have set the standard of linen excellence for decades. USA made Signature Plus fabric. Soft luxurious hand, consistent long-lasting color. Whites that stay white, and colors that stay bright.

ADI American Dawn. The world’s leading supplier of Milliken Signature table linen products. Count on us.

Signature Plus is a registered trademark for Milliken & Company for fabrics.

Bozeman, MT 59715

B 406-587-5148

O www.commerciallaundrybozeman.com l clsmt@qwestoffice.com

NEBRASKA

Horwath Laundry E P Equipment 1002 S. 13th St. Omaha, NE 68108 B 402-342-1299

O www.aahorwath.com r Jim Horwath l info@aahorwath.com

JETZ Midwest E P 5720 F St. Omaha, NE 68117

B 402-339-2565 or 800-228-9445

O www.jetzservice.com l jetzmw@jetzservice.com

J.H. Stuckey Distributing E P O 8814 J St. Omaha, NE 68127

B 402-342-8455 or 800-405-8455

O www.stuckeydistributing.com r John Stuckey l info@stuckeydistributing.com

NEVADA

AJ Industries West E P

3095 E. Patrick Ln., Ste. 5 Las Vegas, NV 89120

B 702-547-0444

O www.ajindustrieswest.com

r Mary Dramise l mdramise@aol.com

Brady Industries C

7055 Lindell Rd. Las Vegas, NV 89118

B 702-876-3990 or 800-293-4698

O www.bradyindustries.com l bids@bradyindustries.com

FJG Equipment E P 3981 Argent Star Ct. Las Vegas, NV 89147 B 702-256-7050

r Frank Giancola l fgianc1839@aol.com

Laundry Systems of Nevada E P 1217 Gator Way Sparks, NV 89431 B 775-322-5481

O www.laundrysystemsofnevada.com

NEW HAMPSHIRE

Aquawing Ozone E

Laundry Systems

45 Priscilla Ln. Auburn, NH 03032 B 888-296-4777

O www.aquawingozone.com

r Ralph Daniels l info@aquawingozone.com

Daniels Equipment Co. E P

45 Priscilla Ln. Auburn, NH 03032

B 603-641-9487 or 800-258-3570

O www.danielsequipment.com

r Lisa Mahan l sales@decequip.com

Yankee Equipment P Systems

15 Glass Ln. (P.O. Box 630)

Barrington, NH 03825

B 603-868-6691 or 800-239-9265

O www.yankeeequipment.com

r Ted Ristaino l info@yankeeequipment.com

NEW JERSEY

Edgeco America E T

P.O. Box 543 Barnegat, NJ 08005 B 201-945-5660

O www.edgecoamerica.com l edgecoamerica@msn.com

PCM Co. O

1431 Ferry Ave. Camden, NJ 08104 B 800-222-0317

O www.pcmco.com/SPO-coating.html

r Jon Sinrich l jon@pcmco.com

Super Laundry New Jersey/ P Philadelphia 368 Stark Rd. Carlstadt, NJ 07072 B 908-862-2200 or 800-992-7269

O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

Equipment Marketers E P

100 Melrose Ave. Cherry Hill, NJ 08003

B 856-428-3355 or 800-233-1376

O www.equipmentmarketers.net l info@eqpmark.com

Mickron Industries Inc. P 463 E. Main St. Denville, NJ 07834 B 973-625-1335

O www.mickron.com l bmickronindustries@gmail.com

Star Linen USA T 1501 Lancer Dr. Moorestown, NJ 08057 B 856-231-0700 or 800-782-7999 O www.starlinen.com r Joe Haughey l starinfo@starlinen.com

Fowler Laundry Solutions E P 565 Rahway Ave. Union, NJ 07083 B 908-686-3400 or 800-334-1824 O www.fowlercompanies.com l info@fowlercompanies.com

AJ Conveyor and E P O Laundry Systems 1100 Ave. at Port Imperial Weehawken, NJ 07086 B 908-447-7357 O www.aj-clsystems.com r Anthony Bevilaque l anthony@aj-clsystems.com

NEW MEXICO

Katzson Brothers E T C P O 8500 Los Volcanes Rd. N.W., Unit H Albuquerque, NM 87121

B 505-884-8513 or 888-884-8513 O www.katzson.com l sales@katzson.com

Martin-Ray E P O Laundry Systems 2426 Washington St. Albuquerque, NM 87110

B 505-883-7277 or 800-279-6622 O www.martinray.com r Bill Mann l bill@martinray.com

Ultra Clean Laundry E P Equipment

P.O. Box 614 Cloudcroft, NM 88317-0614

B 888-267-5553

O www.ultracleanlaundry.com l info@ultracleanlaundry.com

NEW YORK

Innovative Chemical Systems C

First Prize Industrial Park 76 Exchange St. Albany, NY 12205 B 518-292-0383 or 800-777-1728

O www.icschemicals.com

r Robert J. Strong l rstrong@icschemicals.com

HK Laundry Equipment E P O 530 Main St.

Armonk, NY 10504 B 914-273-5757 or 800-229-4572 O www.hklaundry.com r Karl Hinrichs l leads@hklaundry.com

Statewide Machinery E P 319 W. Main St., Ste. 5 Batavia, NY 14020 B 585-426-3870 or 800-527-2219 O www.statewidemachinery.com r Rob Kocjan l rkocjan@statewidemachinery.com

Superior Laundry Equipment E P 458 Cozine Ave. Brooklyn, NY 11208 B 718-871-7545 O www.superior-laundry.com l info@superior-laundry.com

Cleaner’s Supply P 1059 Powers Rd. Conklin, NY 13748 B 800-568-7768 O www.cleanersupply.com r Rebecca Hardin l customerservice@cleanersupply.com

Super Laundry E P O Buffalo/Syracuse 27 Corporate Cir. East Syracuse, NY 13057 B 716-818-1149 O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

Direct Machinery Sales Corp. E P 50 Commerce Pl. Hicksville, NY 11801 B 800-572-5573 O www.directmachinery.com l info@directmachinery.com

Hercules Corp. E P 550 W. John St. Hicksville, NY 11801 B 516-281-8754 or 800-526-5760 O www.hercnet.com r Barry Heller l barry.heller@hercnet.com

Laundrylux E P 461 Doughty Blvd. Inwood, NY 11096 B 516-371-4400 or 800-645-2205 O www.laundrylux.com l info@laundrylux.com

Hercules Machinery E P 21 Alabama Ave. Island Park, NY 11558 B 516-889-0088 O www.herculesmachinery.net r Joe Carlucci l joepres21@aol.com

Gold Coin P Laundry Equipment 91-26 143rd St. Jamaica, NY 11435 B 888-658-2646 O www.goldcoinlaundry.com r David Hoffman l info@goldcoinlaundry.com

Metropolitan Laundry E P Machinery Sales Inc. 127-19 101st Ave. Jamaica, NY 11419 B 718-441-4000 O www.metropolitanmachinery.com r Marc Katzman l info@metropolitanmachinery.com

Trevil America E P.O. Box 127 Mamaroneck, NY 10543 B 973-535-8305 or 877-873-8451 O www.trevilamerica.com l info@trevilamerica.com

Sani Wash E C P 58-90 55th St. Maspeth, NY 11378 B 718-729-1700 or 800-288-7264 O www.saniwash.com l contact@saniwash.com

Super Laundry New York E P 131 Sunnyside Blvd., Ste. 112 Plainview, NY 11803 B 516-678-4404 or 888-678-9274 O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

Gauch Distributing E P O 474 N. Greenbush Rd. Rensselaer, NY 12144 B 518-283-8302 O www.gauchdist.com r Ben Gauch l info@gauchdist.com

Empire Laundry Machinery E P 860 Linden Ave. Rochester, NY 14625-2718 B 585-218-9810 or 800-359-6262 O www.empirelaundryny.com r Gerry Hendershot l gerry@empirelaundryny.com

A-1 Flatwork Ironer O Specialists 47 Oakley Pl. Staten Island, NY 10306 B 718-980-0682 r Steve Brusca l stevenjbuddy@aol.com

Latest Products Corp. O P.O. Box 190 Syosset, NY 11791 B 800-288-3547 O www.latestproducts.net l lpcorp@aol.com

D.J. Giancola Exports E P 4317 E. Genesee St. (P.O. Box 4) Syracuse, NY 13214 B 315-446-1002 O www.djgexports.com r Trevor Giancola l t.giancola@djgexports.com

NORTH CAROLINA

Highland Equipment Co. E 788 Fairview Rd. Asheville, NC 28803 B 828-274-7343 O www.highlandequipment.com r Barry Carter l carter@highlandequipment.com

B&G Lieberman Co. E C P O 2420 Distribution St. Charlotte, NC 28203 B 704-376-0717 or 800-438-0346 O www.bglieberman.com r Larry Lieberman l bgl@bglieberman.com

Consolidated Laundry E P Equipment 714F Montana Dr. Charlotte, NC 28216 B 704-395-1234 or 888-253-5004 O www.consolidatedlaundry.com r Billy Kincaid l bkincaid@consolidatedlaundry.com

Gardner Machinery Corp. E P 700 N. Summit Ave. Charlotte, NC 28216 B 704-372-3890 O www.gardnermachinery.com r Tim McClure l gmc@gardnermachinery.com

T & L Equipment Sales E P 1001-A N. Church St. Charlotte, NC 28206 B 704-372-8615 or 800-423-7937 O www.washcycle.com r Eric Combs l ecombs@washcycle.com

AAdvantage Laundry E P O Systems

101 High Hope Lane Garner, NC 27529

B 919-615-2834 or 800-880-2138 O www.aadvantagelaundry.com r Jason Napier

l jnapier@aadvantagelaundry.com

Hulon McCraw Inc. T C P O 5222 Brevard Rd. Horse Shoe, NC 28742 B 828-891-8871 or 800-962-5631 O www.mccraws.com l info@mccraws.com

N.S. Farrington & Co. O 1335 Bridgeport Dr.. Kernersville, NC 27284

B 336-788-7705 or 800-722-0374 O www.nsfarrington.com l info@nsfarrington.com

Consolidated Laundry E P Equipment

530 Maywood Ave. Raleigh, NC 27603

B 919-832-4624 or 800-227-6149 O www.consolidatedlaundry.com r Billy Kincaid l bkincaid@consolidatedlaundry.com

Rocky Mount Cord Co. T 381 N. Grace St. Rocky Mount, NC 27804

B 252-977-9130 or 800-342-9130 O www.rmcord.com r Andy Barker (ext. 124) l abarker@rmcord.com

OHIO

Advantage Equipment P 1056 Home Ave. Akron, OH 44310

B 330-475-8220 or 888-676-5079 O www.aeilaundry.com r Scott Vlahos l info@advantageequipment.net

Belenky Inc. E P 1601 Frederick Blvd. Akron, OH 44320

B 330-867-3333 or 800-235-3659 O www.belenkyinc.com r Robert Minster (ext. 207) l info@belenkyinc.com

The M&L Equipment Co. E P 987 E. Tallmadge Ave. Akron, OH 44310

B 330-633-6241 or 800-328-6000 O www.mlequipco.com r Steve Michalec Jr. l info@mlequipco.com

Calsco Inc. E T C P O 1114 Ferris Rd. Amelia, OH 45102

B 513-753-9750 or 800-443-3573

O www.candwcorp.com r Bob Folchi l bob.folchi@candwcorp.com

Lakeside Laundry E Equipment Co. 26851 Richmond Rd. Bedford Heights, OH 44146

B 216-475-2040 or 800-628-2588 O www.lakesidelaundry.com l sales@lakesidelaundry.com

LaundryOne E P

60 Elm St.

Canal Winchester, OH 43110

B 614-315-3205 or 800-800-0322

O www.laundryone.com l info@laundryone.com

Cincinnati Laundry E P O Equipment

2648 Spring Grove Ave. Cincinnati, OH 45214

B 513-542-5000 or 877-542-3300 O www.cincinnatilaundry.com r Ron Randolph l cle@cincinnatilaundry.com

H-M Co. E C P O 2305 Gilbert Ave. Cincinnati, OH 45206

B 513-281-3832 or 800-365-1900 O www.draintroughs.com r Joe Stern l joe@hmlaundryequipment.com

Machinex E

7654 Production Dr. Cincinnati, OH 45237

B 513-771-4020

O www.machinexonline.com

r Jeff Dunn l machinex@machinexonline.com

Hildreth’s Commercial E P O Laundry Equipment

1282 Essex Ave. Columbus, OH 43201

B 614-297-1480 or 888-282-0201

O www.hildrethnet.net

r Todd Hildreth l thildreth@hildrethnet.net

Super Laundry E P O

Ohio/Michigan

2268 Westbrooke Dr. Columbus, OH 43228

B 614-258-5147 or 800-466-1262

O www.superlaundry.com

r Stephanie Osta l sosta@cscserviceworks.com

E.J. Thomas Co. C O

300 Distribution Circle, Ste. A Fairfield, OH 45014 B 800-878-0880

O www.ejthomascompany.com l service@ejthomascompany.com

Teeters Products E P O

125 E. Second St. Fletcher, OH 45326

B 937-368-2376 or 800-521-9864

O www.teetersproducts.com l info@teeterproducts.com

R.W. Martin & Sons E P

310 Park Ave. Kent, OH 44240 B 330-673-8712 or 800-635-4363

O www.rwmartin.com

r Jeff McLain l info@rwmartin.com

Bonneau Dye O

3334 S.Tech Blvd. Miamisburg, Ohio 45342

B 937-886-9100 or 800-394-0678

O www.bonneaucompany.com l sales@bonneaucompany.com

Moore Services E P

29500 Aurora Rd., Ste. 4 Solon, OH 44139

B 440-498-0200 or 800-941-MORE

O www.mooreservices.info

r Jerry Moore l mooreservices@aol.com

OKLAHOMA

Arrow Machinery Co. E P

1121 N. Martin Luther King Ave. Oklahoma City, OK 73117

B 405-424-4318 or 800-835-9274

O www.arrowmachinery.org

l arrow@arrowmachinery.org

Elite Equipment Co. E P O 4400 S.W. 134th St. Oklahoma City, OK 73173

B 405-692-4800 or 800-335-3600

O www.eliteequipment.com

r Marty Jackson l marty@eliteequipment.com

FabriClean Supply E P O of Oklahoma 201 N. Ann Arbor Oklahoma City, OK 73127

B 405-232-9289 or 800-654-4117

O www.fabricleansupply.com

l info@fabricleansupply.com

AAdvantage Laundry E Systems

7626 E. 46th Pl. Tulsa, OK 74145

B 918-627-2138 or 800-880-2138

O www.aadvantagelaundry.com

r Daniel Kramer

l dkramer@aadvantagelaundry.com

OREGON

True Color Fabric Dyeing T

2305C Ashland St., #281

Ashland, OR 97520

B 541-488-5911

O www.fabricdyeing.com

r Sherry Smilo l info@fabricdyeing.com

Absolute Laundry P Systems Co.

4800 Meadows Rd., Ste. 300

Lake Oswego, OR 97035

B 503-534-3544 or 541-461-4523

O www.absolutelaundry.com

l absolute@absolutelaundry.com

Northwest Laundry Supply E P O 6722 N.E. Columbia Blvd.

Portland, OR 97218

B 503-282-1455 O www.northwestlaundrysupply.com r Chad Jergensen l chadj@northwestlaundry.com

Washington Automated E P

7236 S.W. Durham Rd., Ste. 700 Portland, OR 97224

B 503-570-3350 or 800-422-0380 O www.washingtonautomated.com r Andy Hutton l andy.hutton@washington automated.com

Peterson Equipment Co. E P

151 N. Front St. Woodburn, OR 97071 B 503-981-4032 O www.peterson-equipment.com r Russell Peterson

l russell@peterson-eq.com

PENNSYLVANIA

Olek Belts P O

443 Mill Rd. Bensalem, PA 19020

B 215-638-4550 or 800-869-2683

O www.olekbelts.com r Denise Crooks l olekbelts@aol.com

Butler Staple Co. E P O

241 North Rd. Butler, PA 16001

B 800-821-8842 O www.butlerstaple.com l info@butlerstaple.com

PAC Industries E P O 950 River Rd. Croydon, PA 19021

B 215-638-1000 or 800-972-2292 O www.pacindustries.com l info@pacindustries.com

M.C.H. Equipment E P 421-A Philmont Ave. Feasterville, PA 19053

B 215-355-3778 or 800-399-5237 O www.mchequipment.com r Bob Feldman l info@mchequipment.com

PAC Industries E P 5341 Jaycee Ave. Harrisburg, PA 17112

B 717-657-0407 or 800-692-6214 O www.pacindustries.com l info@pacindustries.com

AC Power Co. E P

77 Steamwhistle Dr. Ivyland, PA 18974

B 215-364-3430 or 800-362-1900

O www.acpowerco.com r Matthew Gibbs l info@acpowerco.com

CILS E P C O 36 N. 16th St. Lebanon, PA 17042 B 717-274-2693 or 888-820-2457 O www.cils-inc.com r Tony Mohl or John Noss l info@cils-inc.com

CILS Inc. North E P C O 555 High St. New Berlin PA 17855

B 570-884-4644 or 888-978-4799

O www.cils-inc.com

r Tony Mohl or John Noss l info@cils-inc.com

Alco Washer Center E P O 1243 W. State St. New Castle, PA 16101 B 724-658-8808

O www.alcowasher.com r Francis DeJulia l alco.washer@verizon.net

Frankford Machinery E P O 4500 Torresdale Ave. Philadelphia, PA 19124 B 215-289-3434

O www.frankfordonline.com r Nick Kashkashian l info@frankfordonline.com

Pittsburgh Laundry Systems E 7500 Washington Ave. Pittsburgh, PA 15218 B 412-351-4500

O www.pittsburghlaundry.com r Sonny Rogalla l sonny@pittsburghlaundry.com

Sea Isle Corp. T 5447 Guarino Rd. Pittsburgh, PA 15217 B 800-722-0429

O www.seaislecorp.com r Bill Halpern l bill@seaislandcorp.com

Super Laundry P Pennsylvania/West Virginia 1201A Brighton Rd. Pittsburgh, PA 15233 B 412-697-9201 or 877-404-7278

O www.superlaundry.com r Stephanie Osta l sosta@cscserviceworks.com

Central Pennsylvania E P

Laundry Equipment 231 Rear E. Main St. Shiremanstown, PA 17011 B 717-761-3617 or 800-242-5520

O www.centralpalaundry.com r Andy Priest l centralpalaundry2@gmail.com

RHODE ISLAND

Norton Supply Co. E C O 65 Bath St. Providence, RI 02908

B 401-454-8380 or 800-869-7664

O www.nortonsupply.com r Bill Mark l sales@nortonsupply.com

SOUTH CAROLINA

Texchine Inc. E P 207 Beaufort St. Chapin, SC 29036 B 803-345-5171 or 800-768-8205

O www.texchine.com

r Jay Dixon l jaydixon@texchine.com

East Coast Water Systems E P 827 Oyster Park Dr., Ste. A Edisto Island, SC 29438

B 866-513-7170

O www.eastcoastwatersystems.com r J.R. Gardner l jr@ecwsinc.com

FabriClean Supply C O of Carolina

1200 1st Street South Ext. Columbia, SC 29209 B 803-776-7988 or 800-272-0540 O www.fabricleansupply.com l info@fabricleansupply.com

Universal Unilink T CO P.O. Box 2628 Greer, SC 29652

B888-830-7872 O www.universal-unilink.com r Sherryl Stoner l sherrylstoner@universalpa.com

Consolidated Laundry E P Equipment

127 Overland Dr #B West Columbia, SC 29202-0288 B 803-779-2390 O www.consolidatedlaundry.comm r Gary Palmer l gpalmer@consolidatedlaundry.com

SOUTH DAKOTA

Horwath Laundry E P Equipment

1880 Center St. Rapid City, SD 57703 B 605-343-3507

O www.aahorwath.com r Jim Horwath l origin@rushmore.com

Richard-Ewing E C P O Equipment Co. 27121 S. Parklane Dr. Sioux Falls, SD 57106 B 605-368-2528 or 800-658-3368

O www.richardewingequipment.com r Al Christianson l al@richard-ewingequipment.com

Ryco Conveyors E P O 1512 E. 17th St. Sioux Falls, SD 57104 B 605-610-4026 O www.rycoconveyors.com l rick@ryco92.com or todd@ryco92.com

TENNESSEE

FabriClean Supply C O of Tennessee

4123 Appalachian Way Knoxville, TN 37918 B 865-689-1221 or 800-888-2234 O www.fabricleansupply.com l info@fabricleansupply.com

Cates Laundry Equipment E P 1846 Vanderhorn Dr. Memphis, TN 38134 B 800-489-0023

O www.cateslaundry.com l info@cateslaundry.com

Ideal Chemical C O

4025 Air Park St. Memphis, TN 38118

B 901-363-7720 or 800-232-6776

O www.idealchemical.com

r Sam Block Jr. l sblock@idealchem.com

Larry & Mike’s E P

Laundry Services

6376 Winchester Rd. Memphis, TN 38115 B 901-546-8151 or 866-328-5173

O www.lmlaundryservices.com

r Mike Leake l laundryservices@comcast.net

Allied Boiler & Supply E P

419 S. Front St. Murfreesboro, TN 37129

B 615-890-6607 or 800-858-0484 O www.alliedboiler.com

r D.J. Baughman l dj@alliedboiler.com

FabriClean Supply C O of Tennessee

741 Massman Dr. Nashville, TN 37210

B 615-254-5192 or 800-622-3479

O www.fabricleansupply.com l info@fabricleansupply.com

Star Distributing E T C P O 3729 Charlotte Ave. Nashville, TN 37209 B 615-298-5547 or 800-897-7570

O www.stardistributing.com l info@stardistributing.com

TEXAS

FabriClean Supply C O of Oklahoma 3412 W. Amarillo Blvd. Amarillo, TX 79106 B 806-374-2851 or 800-648-9665 O www.fabricleansupply.com l info@fabricleansupply.com

RAMCO Laundry E T P O Machinery 301 E. Stephens St., Ste. 100 Arlington, TX 76018 B 817-640-5100 or 800-878-5578 O www.ramcolaundry.com r Ralph A. McMillan l sales@ramcolaundry.com

FabriClean Supply C O of Houston 2089 Main St. Buda, TX 78610 B 512-295-5550 or 888-301-4555 O www.fabricleansupply.com l info@fabricleansupply.com

Atlas International E P O 2663 Freewood Dr. Dallas, TX 75220 B 214-350-1234 or 800-727-9274 O www.atlaslaundry.com r Uli Mandelbaum l sales@atlaslaundry.com

Ed Brown Distributors E P 3236 Irving Blvd. Dallas, TX 75247 B 214-352-9494 or 800-929-5520 O www.edbrowndistributors.com r John Koenig l john@edbrowndistributors.com

FabriClean Supply C O of Dallas 8301 Ambassador Row Dallas, TX 75247 B 214-826-4161 or 800-442-7021 O www.fabricleansupply.com l info@fabricleansupply.com

Texas Coin & E

Commercial Laundry 8700 Chancellor Row Dallas, TX 75247 B 214-634-2080 or 800-888-0254 O www.txcoinlaundry.com r Kellie Blumberg l kblumberg@txcoinlaundry.com

Commercial P Equipment Co. 3241 Towerwood Dr. Farmers Branch, TX 75234 B 972-991-9274 or 800-899-9379 O www.washerdryer1.com r John Francis l john@ceclaundry.com

AAdvantage Laundry P Systems 2510 National Dr. Garland, TX 75042 B 972-278-2138 or 800-880-2138 O www.aadvantagelaundry.com r Marcela Veloz l mveloz@aadvantagelaundry.com

Intex Distributing Co. C O 1173 109th St.

Grand Prairie, TX 75050 B 972-660-1900 or 877-649-9904 O www.intexdistco.com r Ben Henke l intexdallas@intexdistco.com

Pellerin Laundry E P

Machinery Sales Co. 2009 108th St., Ste. 903 Grand Prairie, TX 75050 B 972-641-9590 O www.pellerinlaundry.com l sales@pellerinlaundry.com

FabriClean Supply C O of Houston 9770 Wingfoot Houston, TX 77041 B 713-864-6373 or 800-233-4240 O www.fabricleansupply.com l info@fabricleansupply.com

Professional Laundry E Solutions 2500 Wilcrest Dr., Ste. 300 Houston, TX 77042 B 210-272-9300 O www.prolaundrysolutions.com l info@prolaundrysolutions.com

Rainbow Water Purification O 12002 Cassandra Ln. Houston, TX 77064 B 281-874-9736 O www.rwptexas.com l sales@rwptexas.com

Scott Equipment E P 5612 Mitchelldale Houston, TX 77092 B 713-686-7268 or 800-321-7268 O www.scott-equipment.com l sales@scott-equipment.com

Best Wash E P 15012 Eddie Dr. Humble, TX 77396 B 281-441-2465 or 800-456-2378 O www.bestwashinc.com r James West l sales@bestwashinc.com

Brim Laundry Machinery Co. E P 302 Nichols Dr. Hutchins, TX 75141 B 214-630-4517 or 800-527-5886 O www.brimldry.com l website@brimldry.com

Intex Distributing Co. C 411 Tradesmens Park Dr. Hutto, TX 78634 B 512-474-6075 or 800-322-7131 O www.intexdistco.com r Cliff Fitch l cliff.intex@gmail.com

Mustang Enterprises E 1238 W. Laurel San Antonio, TX 78201 B 210-734-3644 or 866-734-3644 O www.mustangenterprises.com r Steven Dubinski l info@mustangenterprises.com

Datamars O 1110 Industrial Blvd. Temple, TX 76504 B 254-598-3440 O www.datamarsna.com r Kevin Makowski l ussales@datamars.com

UTAH

Mendenhall Equipment Co. E P 880 W. 100 N. North Salt Lake, UT 84054 B 801-298-1133 or 800-537-0438 O www.mendenhallcle.com l sales@mendenhallcle.com

Reliable XeVision P 4245 Airport Rd. Ogden, UT 84405-3301 B 801-622-7000 O www.xevision.com r Dan Blumel

l dblumel@xevision.com

Reliable Commercial E P O Laundry

476 E. Riverside Dr., Ste. 1B St. George, UT 84790 B 800-776-7197

O www.reliablecl.net l reliablecl@infowest.com

Brody Chemical C 6125 W. Double Eagle Cir. Salt Lake City, UT 84118 B 800-488-2436

O www.brodychemical.com l info@brodychemical.com

Evans Commercial E P Laundry Sales 3463 W. 1987 S. Salt Lake City, UT 84104 B 801-972-6580 or 800-433-6859

O www.evanslaundryequipment.com r Aaron Burningham l aaron@evanslaundry.com

Katzson Brothers E T C P O

3493 W. 1500 S. Salt Lake City, UT 84104

B 801-322-5757 or 877-534-4565

O www.katzson.com l sales@katzson.com

VERMONT

Big Bill Work Wear T 294 Crawford Rd. Newport, VT 05855 B 800-992-6338 O www.bigbill.com l usa@bigbill.com

Foley Distributing C P O 280 Seward Rd. (P.O. Box 99) Rutland, VT 05702

B 802-773-3738 or 800-950-3738

O www.foleydistributing.com l info@foleydistributing.com

VIRGINIA

Consolidated Laundry E P Equipment

209 Research Dr., Ste. 102 Chesapeake, VA 23320 B 757-547-5350 or 800-227-6149

O www.consolidatedlaundry.com l consolidatedlaundry1@gmail.com

Valley Washers E P O 18 W. Johnson St. Harrisonburg, VA 22803

B 540-434-8086 or 800-433-0506

O www.valleywashers.com l valleywasher@ntelos.net

Caldwell & Gregory E 129 Broad St. Rd. Manakin-Sabot, VA 23103

B 804-784-6100 or 800670-7599

O www.caldwellandgregory.com r Christina Harvel l info@caldwellandgregory.com

Virginia Dry Cleaning E P O & Laundry Equipment

1565 Oakbridge Dr., Ste. H Powhatan, VA 23139

B 804-271-4401 or 800-767-1946

O www.vadrycleaning.com l sales@vadrycleaning.com

Commercial Laundry E P Equipment Co.

2507 Jefferson Davis Hwy. Richmond, VA 23234

B 804-231-9668 or 800-543-3499

O www.commlaundry.com r Tom Brittle l commerciallaundry@comcast.net

FabriClean Supply C O of Mid Atlantic

4311 November Ave. Richmond, VA 23231

B 804-232-6703 or 800-446-3006 O www.fabricleansupply.com

l info@fabricleansupply.com

Richclean C O 2810 Ackley Ave. Richmond, VA 23228

B 804-262-7433 or 800-237-5825

O www.richclean.com

r Barry Gilman l supplies@richclean.com

WASHINGTON

Washington Automated E P

5801 23rd Dr. West, Ste. 103 Everett, WA 98203

B 425-743-7388 or 800-422-0380

O www.washingtonautomated.com

r Ryan Lucken

l ryan.lucken@washington automated.com

Dynamic Sales & Service E P O

12910 N.E. 125th Way, Bldg. B-3 Kirkland, WA 98034

B 425-823-4300 or 800-595-0253

O www.dynamicss.com l sales@dynamicss.com

CESCO E P O

20830 International Blvd. Seattle, WA 98198

B 206-824-9055 or 844-442-3726

O www.cescoequipment.com

r Rich Boyd l rich@cescoequipment.com

Lind Industries E P

1510 N.W. 46th St. Seattle, WA 98107

B 206-517-5463 or 866-517-5463

O www.lindindustries.com

r Neil Lind l sales@lindindustries.com

Northwest Laundry E P O

Supply

6446 S. 144th St. Tukwila, WA 98168

B 206-242-5500

O www.northwestlaundrysupply.com

r Chad Jergensen l chadj@northwestlaundry.com

Northwest Laundry Supply E O 624 N. Fancher Rd. Spokane, WA 99212

B 509-487-4800 or 800-487-4814

O www.northwestlaundrysupply.com

r Craig Moore l craigm@northwestlaundry.com

WEST VIRGINIA

Char-Ann Equipment Co. E P 2505 Elizabeth Pike Mineral Wells, WV 26150

B 304-489-9355 or 800-679-9350 O www.charannequipment.com r Ed Boice l charann@wirefire.com

WISCONSIN

Herb Fitzgerald Co. E PO

13150 W. Glendale Ave.

Butler, WI 53007-0465

B 262-783-5808 or 800-686-3489

O www.herbfitzgerald.com

r John Janz l jim@herbfitzgerald.com

Wausau Chemical C 13137 W. Glendale Ave.

Butler, WI 53007

B 262-783-4500 or 800-236-2200

O www.wausauchemical.com l info@wausauchemical.com

Belson Co. E P C 730 Lambeau St. Green Bay, WI 54307 B 920-499-1451 O www.belsonprolaundry.com r Dan Mielke l dmielke@belsonco.com

Commercial Laundry Sales E P

1130 Elizabeth St. Green Bay, WI 54302

B 920-437-0947 or 800-662-8356

O www.claundrysales.com r Wayne Kuhn l sales@claundrysales.com

The Minnesota E C P O Chemical Co. N57W13250 Carmen Ave., Unit 4 Menomonee Falls, WI 53051

B 262-781-8630 or 800-328-5689 O www.minnesotachemical.com r Dan Baker l dan.baker@minnesotachemical.com

Badger Laundry Machinery E P 3680 S. 60th St. Milwaukee, WI 53220 B 414-321-3636

O www.badgerlaundrymachinery.com

r Jim H. Brown l badgerlaundry@gmail.com Haiges Machinery

262-523-4105 or 800-236-1144

Wausau Chemical C 2001 N. River Dr. Wausau, WI 54403

PUERTO RICO

Moreover, bicomponent splitable filaments that result in microfibers are made of polymers, typically polyester (PET) and even more durable polyamide (PA). Unlike cotton and other cellulosic fibers, which are very short fibers and a major contributor to micro-fragments in water systems, PET and PA are man-made continuous filaments, which are very durable.

We also must consider that micro-fragments of all kinds of fibers have a multi-

tude of sources—from vacuum bags and their contents to discarded paper towels in landfills to non-woven products made from staple fiber (i.e., short fibers) manufactured by various processes (e.g., spun bond, spunlace, hydroentangled, etc.) to make all the various, supposedly “flushable wipes,” which are clogging public sewer systems worldwide.

To eliminate the confusion and distinguish between high-performance

microfibers and other materials, an alternate term should be considered for the materials that do not meet the microfiber definition. For example: micro-fragments, fiber particulate or fiber fragments. The definition could be as simple as: “small fiber fragments measuring 5 mm or less originating from both natural (e.g., cotton) and manmade synthetic fibers (e.g., polyester) used in woven, knitted and nonwoven materials of all kinds.”

Objectively, reusable microfiber cleaning products may release microfragments. However, the materials that are major contributors are the thousands of other fiber products disposed of annually across the planet. Facts matter, and a more precise term is called for when examining this important issue.

George Clarke, CEO UMF Corp. Skokie, Ill.

the same job day after day. Serious improvement in procedures or product quality will more likely come from them than from a college degree manager.

So, I encourage you to take the time to develop an excellent working relationship with your employees. Your first step will be to walk through your entire laundry upon arrival and say good morning to each and every employee. Take the time and show interest in their work by spending time working in each area of the laundry.

Always tell your employees the truth and never ever assume you know what they want. Always ask them if there is a choice to be made between two equally good outcomes. I learned this early on by writing down on a piece of paper what I thought the employees would choose and then asking them and comparing their answer with mine. I was wrong about 75% of the time.

One way to evaluate the quality of your communications is to watch your employee turnover rate. The higher the turnover, the poorer the communication.

Building good communications is not a program that can be started and then set aside because something else has come up. Effective communication that meets the needs of employees is an ongoing need that must be constantly worked on. ALN

Eric Frederick served 44 years in laundry management before retiring and remains active in the industry as a laundry operations consultant. You can contact him by e-mail at elfrederick@cox.net, or by phone at 540-520-6288.

Texcare Asia and China Laundry Expo set for Shanghai

edition of merged trade fair to take place Sept. 25-27

HONG KONG — The first joined Texcare Asia and China Laundry Expo (TXCA & CLE) is set to take place Sept. 25-27 at the Shanghai New International Expo Centre.

TXCA & CLE is an annual event organized by the China Laundry Association and the China Light Industry Machinery Association from the industry, as well as Messe Frankfurt (Shanghai) Co. Ltd. and Unifair Exhibition Service Co. Ltd.

The joint-venture agreement between the Texcare Asia show and the China Laundry Expo was announced last year.

Organizers say approximately 25,000 visitors are expected to meet with more than 250 exhibitors from 20 different countries and regions across almost 323,000 square feet of trade show space.

Over the course of three days, organizers say TXCA & CLE 2019 will serve as a one-stop sourcing

platform for industry stakeholders from the entire textile care supply chain.

Both visitors and exhibitors will benefit from the business opportunities during Asia’s most influential international exhibition for laundry equipment and technology. Participants can connect with industry stakeholders, gain insights in market trends and build their network in China and abroad.

During the previous editions of the Texcare Asia show and the China Laundry Expo, numerous local and international renowned brands gathered to showcase their latest products and technologies, including, but not limited to laundry, dry cleaning, folding, ironing and dyeing, organizers say.

After the merger, TXCA & CLE continues to receive great support from previous exhibitors. A number of key brands has already confirmed attendance, including Alliance, BÖWE, Chuandao, Datamars, Ecolab, Electrolux, JENSEN, Kannegiesser, Kreussler, Miele, Oasia, Sailstar, Sea-lion, VEGA, Weishi, and many more.

One of those key brands and

a loyal exhibitor of the Texcare Asia show and the China Laundry Expo, Sea-lion, is excited about the event, according to show organizers.

“We decided to participate in this year’s exhibition a long time ago and will showcase our latest products,” says Hong Chen, CEO of Jiangsu Sea-lion Machinery Co. Ltd. “Through TXCA & CLE, we can also present the latest achievements of Sea-lion to the industry and expand our global vision, exchange knowledge about the latest technologies and learn from others to facilitate

industry communication.”

“SANKOSHA has always valued the Chinese market and we hope to introduce our high-quality and high-efficiency equipment to Chinese industry peers,” adds Shun Han Chou, CEO of SANKOSHA Manufacturing Co. Ltd. “I am sure the scale and effect of TXCA & CLE will be one of the biggest in the textile care industry.”

Besides big industry names, with the expanded product portfolio and merging of resources, TXCA & CLE says it also received huge support across the global

textile care industry.

FRINGE PROGRAM EVENTS TO RESPOND TO MARKET TRENDS

The fringe program was composed to reflect the latest developments and technologies that drive the industry supply chain, according to organizers. Topics such as energy saving and cost efficiency capabilities are influencing the market worldwide. The events will respond to these market trends and allow both visitors and exhibitors to stay on top of the latest developments while connecting with industry stakeholders.

Fringe events include the 2019 International Laundry Industry Summit, the China Laundry Industry Skills Competition and the China Laundry Association Member General Meeting.

The 2019 International Laundry Industry Summit will take place the day before the show, gathering industry professionals, enterprise management and industry elites from around the globe. They will exchange their findings about the latest technologies, dynamics and trends in the industry. ALN

With today’s hiring challenges, laundries are tasked to do more with less. UniMac ’s TotalVue system will help you maximize performance without adding staff.

TotalVue provides a new level of visibility to your operation – with real-time reports that help identify ways to improve throughput and prevent downtime.

That’s laundry genius. That’s UniMac.

To learn more about the power of TotalVue and request a complimentary Laundry Operating Cost Analysis ($350 value), VISIT UNIMAC.COM/ROI.

TXCA & CLE exhibitors will fill almost 323,000 square feet of the Shanghai New International Expo Centre. (Photo: Messe Frankfurt (Shanghai) Co Ltd.)

First

Track Career

Kemco Systems hires Vergo as CFO, Mardon as Midwest sales mgr.

CLEARWATER, Fla. — Kemco Systems, a global water and energy technology company, reports it has hired Joanie Vergo as its chief financial officer and Dave Mardon as the Midwest regional sales manager.

Vergo is a graduate of the University of Tampa holding Master of Science and Bachelor of Science degrees in accounting. She also holds a Bachelor of Arts in business administration from West Virginia University.

Kemco says her 10-plus years of experience includes time at PwC, as well as significant practice in retail, retail manufacturing/distribution and the news media industries.

Most recently Vergo served as a controller for OttLite Technologies in Tampa, responsible for the full cycle of accounting processes and controls, performing extensive margin and operation expense analysis, and providing recommendations in formulation of sales and operational strategy.

She believes that accounting is a “team sport” and that the finance department has a unique role in facilitating crossdepartmental communication, collaboration and that its active contribution is necessary for an optimally functioning organization.

Vergo is from Rochester, N.Y., and

resides in Tampa. She is a lifelong equestrian and enjoys satisfying her competitive spirit competing her show horse, Hunter, as well as living an active lifestyle by running and working out. She is also an avid college football fan and enjoys cheering for her beloved Mountaineers.

Kemco says Mardon is an experienced sales, business development and marketing management professional with more than 25 years of experience selling technology-based products, integrated solutions and capital equipment—primarily to the food and beverage marketplace.

Twelve years of his career was with Hydro-Thermal Corp., selling and managing the sales team for direct steam injection systems for heating, cooking, pasteurizing food products and for utility hot water systems in all types of plants from meat processors to pulp, and paper to ethanol.

Mardon and his family live in Pewaukee, Wis., and he enjoys spending time outside with his dogs and bow hunting in the north woods for deer, bear and turkey, and, yes, he is a die-hard Packers fan.

KENNER, La. —Pellerin Milnor Corp. recently promoted long-term employees Ken Gaulter and Gary Lazarre to vice presidents.

Gaulter will assume the role of vice president, product development, and Lazarre will assume the role of vice president, product support. Both Gaulter and Lazarre began their careers with Milnor as electrical engineers in 1982.

“These two Milnor champions make great things happen every day,” says James W. Pellerin, president and CEO. “I am pleased and honored to announce their enhancements to Milnor’s leadership.”

Wenderlich is a Penn State graduate with a bachelor’s degree in advertising and marketing. She comes to Penn Emblem from Toll Brothers, previously working as the executive assistant to the president of its smart home department.

The company says Wenderlich will help acquire new business, market the brand effectively and create exciting content for internal and external use.

“I can’t wait to take this company to the next level and be part of a common thread of family that this company offers to its employees and customers,” she says.

Gurtler promotes Coleman, adds Lopez

Additionally, Russ Poy, former vice president, product development, will assume the position of senior vice president, product development and support.

Penn Emblem hires content, social media specialist

TREVOSE, Pa. — Penn Emblem Co. reports that Carly Wenderlich has joined its team as content and social media specialist in its marketing department

SOUTH HOLLAND, Ill. — Gurtler Industries Inc., a manufacturer of advanced detergents and specialty chemicals for the commercial laundry industry, reports it has promoted Clifton Coleman in sales and added Luis Lopez to market development.

Coleman was promoted to regional sales vice president in June. He will be presiding over the Mid-Atlantic and New England markets.

Lopez joined Gurtler in April and is manager of market development in the Chicagoland area. He brings with him several years of experience in the laundry industry. ALN

Pellerin Milnor Corp. promotes two to VP

Mardon

Wenderlich

Vergo

Poy Lazarre

Gaulter

Lopez

Pellerin Milnor Corp. presents dealer network honors at awards ceremony

NEW ORLEANS — Pellerin Milnor Corp. hosted a banquet and awards ceremony for its dealer network to celebrate the previous years’ sales efforts during the Clean Show here in June.

The following top sales awards were presented to Milnor dealers by Pellerin Milnor President and CEO James W. Pellerin.

The 2017-2018 Key Man winners were: Bill Bell, Rich McKevitt and Ralph Tuccillo of Steiner-Atlantic

Corporation, Miami; Wayne Currie of Dalex Co., Concord, Ontario; Steve Hickey and Barry Speizman of TLC Tri-State Laundry Companies, Valdosta, Ga; David Johnson and Shawn Ryan of Pellerin Laundry Machinery Sales Co., Kenner, La.; Carl Rees and Gabe Rees of Loomis Brothers Equipment Co., Fenton, Mo.; Chris Tabling of O’Dell Equipment & Supply, Louisville, Ky.; and Kyle Zabrin of Equipment International, Skokie, Ill.

Carl Rees was also presented with the “Lifetime Key Man Award” for receiving the Key Man award 11 times as of 2019—the most any Milnor dealer has been named a Key Man. Carl also recently announced his retirement from Loomis Brothers after 39 years with the company.

TLC Tri-State Laundry Companies was awarded the “100/100 Club Award” for achieving quotas for various sales categories.

Milnor named Doug Gruber of A&B Equipment, Saginaw, Mich., and Rick Thurman of Laundry and Cleaners Equipment Company, Phoenix, Ariz., as “Star Performers.”

TLC Tri-State Laundry Companies’ Bob Halpin was awarded with the “Against All Odds” plaque for his persistence and success in sales.

Florian Ott of Milnor Deutschland Vertriebspartner GmbH in Germany was presented with the “Innovator” Award for his creativity and dedication in his marketing and sales efforts.

Milnor also named Brian McCann with Equipment International the “Rookie of the Year.”

Clean ’19 marked the 25th anniversary as a full line

Milnor dealer for Appliance Traders and Oy Vestek A.B., and the 50th anniversary for Servicios Tecnicos SA.

Milnor’s Top Five dealers were also recognized. Beginning with first place, these dealers were: Pellerin Laundry Machinery Sales Co., Western State Design, TLC Tri-State Laundry Companies, Steiner-Atlantic Corp. and Yankee Equipment Systems.

ImageFIRST acquires two franchisees in St.

Louis, Seattle/Portland

PHILADELPHIA — ImageFIRST, a provider of laundry services for the healthcare industry, reports it has acquired two of its franchisees: the St. Louis and Seattle/ Portland locations.

Terms of the transactions were not disclosed.

These acquisitions were supported by Calera Capital, a middle-market private equity firm that acquired a majority stake in ImageFIRST in October 2018.

“The ImageFIRST team and I are thrilled to welcome these franchises’ teams as they become an official part of our corporate organization,” says Jeff Berstein, CEO of ImageFIRST. “We look forward to continue providing great service to medical facilities in St. Louis and the Portland-Seattle markets.”

The Seattle/Portland franchise expands ImageFIRST’s corporate presence for the first time into the Pacific Northwest, according to the company. The St. Louis

As your appetite for knowledge to improve your business grows, give our American Laundry News Podcast a listen. Join Editor Matt Poe as he engages a special guest in one-on-one conversation about the topic of the day. This free channel provides another convenient way for you to gain laundry and linen management information and insight from industry peers and other experts—no muss, no fuss.

CHECK OUT WHAT YOU’VE MISSED:

Clean Healthcare Linens and Public Perception

Get an inside look at what healthcare laundries are doing to ensure linen cleanliness and how they can educate the public in the face of negative media reports from Jason Hartsell, director of operations at United Hospital Services.

Disaster Preparedness for Laundries

At some point, a laundry is going to face a disaster, at least losing power. In this episode, guest Bob Corfield, principal of Laundry Design Group, talks about ways to keep goods moving during these challenging times.

NEW!

Effective Laundry Plant Tours to Gain Customers

Guest Troy Lovins, founder and CEO of Performance Matters, talks about how opening the laundry plant doors and showing off what makes an operation great can turn potential customers into actual customers.

Carl Rees (center) of Loomis Brothers Equipment Co. was presented with the “Lifetime Key Man Award” for receiving the Pellerin Milnor Corp. Key Man award 11 times as of 2019, with Alyssa Kelly (left) and James W. Pellerin (right). (Photo: Pellerin Milnor Corp.)

WANTED

Growing company needs Aggressive Sales Engineer to visit customers and prospects in lucrative Northern New Jersey. We represent Milnor, Chicago and others. We offer excellent benefits and will relocate right candidate. Send cover & resume to jfoster@DirectMachinery.com

OWNERSHIP OPPORTUNITY

Profitable 40+ year 4/5 route linen and uniform supply. Opportunity for growth. Located in beautiful upper midwest with beaches and many recreational opportunities. Owners looking to transition into retirement. Looking for individuals or team with proven management skills. Buy owners out with profits from operations. Reply in strict confidence to: laundryownershipopportunity@ gmail.com

Regional Sales Managers

Ellis Corporation, Itasca, IL is looking for Regional Sales Managers. Come and

Pellerin Milnor Corp. P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

Pellerin Milnor Corp. P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

Pellerin Milnor Corp.

P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

Pellerin Milnor Corp.

P.O. Box 400, Kenner, LA 70063 504-467-9591, Fax: 504-468-3094 www.milnor.com

franchise adds to the Faultless Linen operation acquired by ImageFIRST in May, and further expands the service portfolio in Missouri.

ImageFIRST says it continues to expand its national footprint through a combination of organic and acquisition-driven growth, and the acquisition of these two additional franchisees represents the third and fourth add-on acquisitions that ImageFIRST has completed in 2019.

ImageFIRST says it has 41 locations nationwide that serve more than 14,000 medical facilities every week.

HandCraft Services acquires Virginia facility from Crothall Healthcare

RICHMOND, Va. — HandCraft Services, a provider of healthcare linen and laundry services on the East Coast based here, reports it has acquired a laundry processing facility in Manassas, Va., from Crothall Healthcare.

Crothall Healthcare is part of the Compass Group family of companies.

HandCraft Services says the acquisition will add more than 22 million pounds of laundry volume and is expected to create more than 15 jobs in Richmond after operations are combined this fall.

“Crothall Healthcare’s commitment to their customers and their reputation for outstanding service aligns perfectly with HandCraft’s values and footprint,” says Keith Nichols, president of HandCraft Services. “This acquisition allows us to better serve our customers in Northern Virginia and Maryland while expanding our services in the healthcare industry.”

HandCraft Services says it processes more than 74 million pounds of linen annually for more than 65 hospitals and 1,000 medical practices.

Dempsey Uniform & Linen acquires W.H. Linen & Supply in New Jersey

JESSUP, Pa. — Dempsey Uniform & Linen of New Jersey LLC reports it has acquired the assets of W.H. Linen & Supply Co. Inc.

Terms of the deal were not disclosed.

Currently celebrating 60 years in business, Dempsey says it supplies restaurant linen service to restaurants and contract food service companies located throughout the Mid-Atlantic and the Northeast.

Family-owned and operated, the company says it is known for leveraging the latest technologies to better serve their customers while helping them control costs.

Located in Clifton, N.J., W.H. Linen was also a familyowned company that had established itself—over its 70-year history—as a supplier of uniform rentals and linen services in New York City and northern New Jersey.

With this acquisition, Dempsey says it can build on W.H. Linen’s record of success by bringing its own commitment to performance to the table. The goal is to continue to provide the highest quality linens to fine dining establishments.

“W.H. Linen was a highly respected organization with a solid reputation for delivering high-quality products and excellent customer service,” says Kristin Dempsey, vice president of sales and service. “We’re pleased that so many of their people are joining the Dempsey family of employees.”

“We have a great base of operations at the former W.H. Linen plant in Clifton, and we will continue to service customers in New York City and northern New Jersey from this location,” says P.J. Dempsey, president. “We will also invest in additional equipment, technology and products that will make our offering even stronger.

“At Dempsey, we want restaurants to be able to concentrate on their customers and employees, while our restaurant linen service runs seamlessly in the background.”

With the W.H. Linen acquisition, Dempsey now operates six locations between New York City and Washington, D.C.

IRVINE, Calif. — Prudential Cleanroom Services, a provider of cleanroom laundry service systems, reports that it has completed its certification audits for ISO 9001:2015 through TUV SUD America Inc.

Prudential has implemented a quality management system in accordance with: ISO 9001:2015. This certification applies to Prudential’s corporate headquarters and its national network of cleanroom laundry processing facilities located in Los Angeles and Milpitas, Calif; Mesa, Ariz.; Portland, Ore.; Nashua, N.H.; Austin, Texas; Richmond, Va.; and the central distribution center in Cerritos, Calif.

“This year’s audits added two industrial sites in Los Angeles and Irvine, Calif., that are in addition to the company’s Riverside, Calif., site to bring its service and production process under the ISO management system,” says Dianne Knitter, director of quality assurance at Prudential. “We are working toward ISO certification for all industrial locations.”

Prudential says the scope of the quality management system includes providing cleanroom apparel and other contamination control products and laundering services for garments used in controlled environments and industrial apparel and other ancillary products for use in industrial applications. The scope of certification is applicable only to the cleanroom services division and selected industrial sites.

“The entire organization is extremely proud of our ISO 9001:2015 certification, and our additional certification

Calendar

September

17-20 TRSA

106th Annual Conference Boston, Mass.

Info: 703-519-0029

18 Association for Linen Management

Webinar: The Textile Trap Richmond, Ky.

Info: 859-624-0177

23-27 Ellis Corp.

Washer/Dryer Conference 2019 Itasca, Ill.

Info: 630-337-7101

October

1 JENSEN

L-Tron DTX Tumbler/Dryer Fall Service Seminar

for our new industrial locations,” says Tom Watts, president of Prudential Overall Supply. “This reinforces Prudential’s ongoing commitment to providing best-in-class quality products and services.”

In memoriam: Roger

F.

Cocivera, Penn Linen/TRSA

LARGO Fla. — Roger F. Cocivera, whose 68-year career in the industry began with a job washing trucks for Penn Linen in 1951 and included the co-leadership of that company, as well as service as president of TRSA, the association for linen, uniform and facility services, died Aug. 6 due to an illness, the association reports.

He was 87 years old.

Cocivera began working in the laundry business while still in high school, when he took a job with Penn Coat and Apron in Allentown, Pa. During the next 50 years, he rose through the ranks in the family company owned by Max Stettner. They became business partners and operated Penn Linen, Penn Healthcare and Tartan Textile Services.

Cocivera received an Operator Lifetime Achievement Award from TRSA in 2001 in recognition for his work with Penn, as well as activities he pursued on behalf of the association. Most prominent among these was the founding of the Production Management Institute (PMI), which now bears his name.

After retiring from Penn Linen, Cocivera joined the staff at TRSA as vice president of industry affairs in May 2002. He advanced to the post of interim president in February 2005 and was named president two months later.

Cocivera served five years in the post, the association says, overseeing a period of growth and change that culminated in the “blending” of TRSA and the Uniform & Textile Services Association (UTSA) in October 2008.

Cocivera continued to work in the industry after stepping down from TRSA in March 2010. For several years, he served as a senior partner in CoBe Consulting LLC in Whitehall, Pa. ALN

Panama City, Fla. Info: 850-248-4115

2-3 JENSEN

L-Tron Washer/Extractor Fall Service Seminar

Panama City, Fla. Info: 850-248-4115

8-10 JENSEN

Flatwork Finishing Fall Service Seminar

Panama City, Fla. Info: 850-248-4115

15-17 JENSEN

Batch Tunnel System Fall Service Seminar

Panama City, Fla. Info: 850-248-4115

16 MTSA

Annual Golf Outing Naperville, Ill. Info: 888-672-6872

22-23 TRSA

Production Summit & Plant Tours Las Vegas, Nev. 703-519-0029

23-25 TRSA

27th Annual Maintenance Management Institute (MMI) Las Vegas, Nev. 703-519-0029 ALN

Prudential Cleanroom Services maintains ISO 9001 certification

Dempsey Uniform & Linen is headquartered in Jessup, Pa. (Photo: Dempsey Uniform & Linen)

Cocivera

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These bar mops are perfect for wipe-and-toss in heavily soiled environments. Minor weaving defects such as over-stitching or imperfect cuts reject perfectly good wiping tools from circulation. We buy these at a deep discount and pass the savings on to you. Packed: 100 doz/bale.

When bar mop production runs are over and inspections have been completed, mills may still have excess yarn. Run Of Mill (ROM) bar mops contain every bar mop that comes off the loom after the first quality run has been finalized, so are more economical than Grade A1 bar mops.

Route Ready bar mops are optically white and packed in bags of 25 so you never have to pre-wash or recount them prior to use. Typically, laundries save 70¢/doz by freeing washroom and finishing floor operators from a wash cycle, you gain production time to focus on other laundry room bottlenecks.

STARTING AT $2.95 per doz