KYLIE HARCH Quality Manager, Goondir Health Services
Goondir Health Services Quality is everyone’s responsibility
Goondir Health Services is an Aboriginal
endocrinologist/general physician, paediatrician,
Community-Controlled Health Service (ACCHS)
respiratory physician) are provided through block
providing holistic primary healthcare and wellbeing
funding arrangements and provide services within
services to local Aboriginal and Torres Strait
Goondir clinics.
Islander communities from Oakey on the Darling
To ensure up-to-date client medical records
Downs in Queensland to St George in the South
and for reporting purposes, all external service
West of Queensland. The organisation services
providers are required to use Goondir’s Patient
an area of 72,150 km (approximately 4% of
Information Recall System.
2
Queensland). The organisation operates with a
GP, allied health and specialist services are complemented by oral health services provided by
multidisciplinary workforce of over 60 staff,
the University of Queensland School of Dentistry,
including local general practitioners, Aboriginal
with five dental chairs at Goondir’s Dalby clinic and
health practitioners, Aboriginal health workers,
four at the St George clinic.
practice nurses and support staff. About 60% of
Commitment to quality
our staff identify as Indigenous. Most allied health practitioners (e.g. diabetes educators, exercise physiologists, speech pathologists) and specialist services (e.g. 24
The Health Advocate • FEBRUARY 2020
Goondir Health Services operates under a continuous Quality Improvement Framework (QIF) to ensure that all areas of service activities are
