Delivering greater value to patients in primary care through a digital patient-reported outcomes program An interdisciplinary approach to delivering patient-focused primary care The Clinician and Brellah Medical Centre
With healthcare delivery having traditionally been
One centre embarking on a journey to deliver
centred around clinical process measures and
greater value to its patients is Brellah Medical
volume, there is growing momentum for a shift to
Centre in NSW. Brellah Medical Centre is an
value that places the focus on delivering outcomes
integrated health medical centre where different
that matter most to patients.
health professionals work alongside each other
By placing the focus of care delivery on each patient’s unique health status and the outcome
under one roof. Brellah Medical Centre opened in 2020 to provide
domains that really matter, such as quality of life,
a collaborative care approach where patients
pain, functional ability, and emotional wellbeing,
work alongside an in-house interdisciplinary
numerous benefits are achieved including better
team including experienced specialists, exercise
patient-provider communication, enhanced shared
and diet professionals to achieve their personal
decision-making, improved patient satisfaction,
health goals. This enables patients to access the
and overall better health outcomes.
right people at the right time, no matter what
However, despite its utility, the limited use
healthcare journey they are on. Healthcare team
of patient-reported outcomes highlights the
members can refer patients in-house, thereby
challenges of collecting, integrating and using this
reducing fragmentation and streamlining the
critical health data. 48
The Health Advocate • NOVEMBER 2021
