FROM THE AHHA DESK
Building the Healthcare system Australia deserves The establishment of Medicare revolutionised health care in Australia, with a focus on providing universal access to the care that people need, when they need it. But almost four decades has passed since then and health policy has not kept pace with change. A lot has shifted in both the conditions that people are managing, and the way care can be delivered. The COVID-19 pandemic has also exposed and exacerbated inequities in Australia’s healthcare system, with vulnerable Australians being disproportionately affected. Health services have faced inconsistent communication from governments during the pandemic, with the healthcare workforce experiencing greater administrative burden and escalating workloads, often without timely support and resources. Expectations of reverting to ‘business as usual’ as we start to ‘live’ with COVID are unrealistic if health outcomes and inequities are to be improved. While the pandemic has driven many changes in the way care is delivered and provided opportunities for innovation, transitioning the healthcare workforce and services to new and different ways of working remains an ongoing 16
The Health Advocate • MAY 2022
challenge. Understanding what matters to people, and how the Australian healthcare system can innovatively and sustainably respond are essential for health system reform. Approaches should be introduced that focus on the value of healthcare, rather than the volume. We need to consider the population’s health, while ensuring that people and communities, including our most vulnerable, are placed at the centre of care. To achieve meaningful reform, we need to consider the sustainability and resilience of our workforce. This is particularly important in the wake of the pandemic and more recent natural disasters, including bushfires and flooding. It will be essential in supporting universal health care in a post-pandemic era. In shifting to more outcomes-focused, value-based health care, it will also be crucial to measure and report what matters. Health data should accurately reflect care outcomes, support decisions within care relationships and inform improvements in performance across all levels of the health system. A long-term strategic plan to coordinate and direct national health information interests will be essential to underpin this collection, linking and reporting of data.
