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Tech Solutions released by Ungerboeck to support the reopening of the Events Industry International software supplier, Ungerboeck, is further expanding their support to the Events Industry by releasing a series of Reopening Solutions to help their customers welcome back face to face events with confidence.
Enhanced features have been developed for the Ungerboeck platform to facilitate visitor tracking, social distancing management, and venues sanitation.
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Ungerboeck Chief Executive, Manish Chandak advises “now more than ever, Ungerboeck remains committed to serving our customers. Our team has been working hard to help venues and event professionals prepare for the new world and reimagine their events.
“Our Reopening Solutions suite has been developed to assist answering government regulations and ensure the safety of venue staff and patrons. To make them affordable to our partners, we are investing in these solutions and making them available at no cost during this period.” These new solutions follow Ungerboeck announcing the launch of their new Certification Program available on their Learning Centre, where over 7,000 event professionals are already taking advantage of the free educational platform to upskill and enhance their professional development. Contact 07 3359 7919, E: Asiapacific@ungerboeck.com, www.ungerboeck.com
MKTG partnership with Seedooh innovates Australia’s stadium advertising Leading sports and entertainment marketing agency, MKTG has innovated their in-stadium advertising solution by partnering with Seedooh to create a bespoke, fully integrated, and independently verified reporting platform that tracks realtime campaign performance.
MKTG has commercial partners including AFL, Cricket Australia, Football Federation Australia and the Victorian Racing Club, and delivers solutions for over 100 of Australia’s most influential brands.
The partnership between MKTG and Seedooh will see Seedooh’s Independent Verification Platform (IVP) be adapted to provide complete transparency of campaign delivery for stadia advertising across both traditional advertising media installations and dynamic content. The tool will integrate with the full MKTG suite of client tools, such MKTGDrop which allows seamless creative file uploading for brands and advertisers, and the Ross Content Playout System which ensures best-in-class delivery of in-stadium advertising. All data is made available in real-time and accessed through one simple client dashboard and is now the standard product offering for MKTG clients. Contact E: HelloAustralia@mktg.com, www.mktgaustralia.com/
NovoFit joins global distributor network for Eleiko weights brand NovoFit has announced that it has joined the global distribution network for Eleiko, the worldwide leader in international weightlifting, powerlifting and strength products.
Based in the Swedish city of Halmstad, Eleiko has been a worldwide leader in international weightlifting, powerlifting and strength and conditioning communities for over 60 years.
Certified by the International Weightlifting Federation, International Powerlifting Federation and Para-Powerlifting federations, Eleiko products have been delivered to more than 180 countries and are often seen at the world’s largest championships and in the most respected strength training facilities. Contact 1800 628 824, E: info@novofit.com.au, www.novofit.com.au
Vivaticket announces and welcomes new clients Leading global ticketing and access control solutions provider Vivaticket has welcomed their most recent Australian clients - Townsville Civic Theatre and Venues, Newcastle’s Civic Theatre, and Museums Victoria, who all recently went live with their leading ticketing, access control, marketing and CRM solutions.
In the coming months, Australian National Maritime Museum and Ten Days on the Island - a major cultural festival in Tasmania, will also go live with the Vivaticket Newcastle’s Civic Theatre solutions.
Vivaticket Managing Director, John Godwin advised “the growth in the Australian customer base is a testimony to the local and international teams that work together to deliver Vivaticket’s solutions. Vivaticket is proud of its ticketing, marketing and CRM solution, and ensures that it specifically accommodates to each of our valued clients.
“Based off our 2019 customer feedback, the majority of our clients felt very positively about Vivaticket’s solution and the quality of customer service and support they receive.”
A Vivaticket client recently highlighted that “the switch to the Vivaticket ticketing and CRM solution has been one of the best decisions we have ever made. The customer service is at the highest level it can possibly be... I feel there is a real investment in the work that they’re providing for us and actually care about how we are represented.”
Vivaticket will continue to prioritise their clients’ complete satisfaction with their ticketing solution, and are looking forward to welcoming new clients in the near future. Contact 0409 412 222, E: john.godwin@vivaticket.com, www.vivaticket.com/en
AlphaFit obtains Australian Made certification for locally manufactured gym equipment AlphaFit has advised that it has acquired Australian Made certification for its steel gym equipment - consisting of rigs, cages, equipment storage, specialty strength equipment, weightlifting accessories and body weight and gymnastics equipment.
As a result of the Coronavirus pandemic, Queensland-based AlphaFit is finding its Australian manufactured equipment is in more demand than ever before, as Australians actively seek to support locally made products.
The family-owned company sees this welcome trend as a result of government restrictions which has led to people to search for Australian-made fitness equipment while gyms and training facilities were (and in some cases remain) temporarily closed.
Explaining that ‘Made in Australia’ has always been important to AlphaFit’s brand since its establishment in 2012, co-founder Jamie Montesalvo explains “our ethos has always been to manufacture equipment in Australia that is functional, intuitive, built to last.
“We’re always looking to become more self-sufficient by bringing more capabilities in house and sourcing local Australian suppliers to help control quality and lead time.” Contact 07 5574 4975, E: admin@alphafit.com.au, www.alphafit.com.au
GlobalData advises contactless technologies increasing in popularity within tourism industry With COVID-19 restrictions being relaxed across several countries, GlobalData - a leading data and analytics company - advises contactless technologies such as disinfectant robots, biometric check-in at airports and keyless hotel entry are proving to be a game changer for the tourism industry.
GlobalData Disruptive Tech Analyst, Sneha Nigade explains “the COVID-19 pandemic became a wakeup call for the travel and tourism industry to accelerate investments in contactless technologies like biometric check-in at airports and keyless hotel entry, which significantly reduce potential risks associated with physical touchpoints.
“Contactless technologies are empowering enterprises to recover from the COVID-19 crisis by digitising the end-to-end journey for travellers. However, biometric technologies raise concerns around personal data being collected and shared, which heightens security risks in the future. The future of travel in the post-COVID-19 world will be increasingly contactless to advocate safety, not only for passengers but also employees in the industry.”
The Innovation Explorer database of GlobalData’s Disruptor Intelligence Centre reveals how travel and tourism companies are using contactless technologies to ensure the safety and wellbeing of passengers, especially in transportation and lodging.
California Sports Surfaces announced as ITF’s official preferred court supplier ICP Building Solutions Group (ICP BSG) has announced that one of its divisions, California Sports Surfaces (CSS), the supplier of prestigious sports surfacing product lines, is now the Official Preferred Court Supplier of the International Tennis Federation (ITF).
The California Sports Surfaces brands, which include DecoTurf®, Plexipave®, Rebound Ace® and Premier Sports Coatings®, have been used at Grand Slam tournaments and major international tennis events for several decades. The ITF and CSS will work together to increase the quality of existing and future tennis facilities worldwide, supporting the ITF’s mission to ensure the long-term growth and sustainability of tennis.
California Sports Surfaces is currently the only surface supplier to have achieved Elite Silver status under the ITF Recognition Program, which assesses venues where the standard of play, such as international tournaments and regional and national training centres, demands the specification of precise playing characteristics. Contact 1800 786 617, E: info-aus@cssurfaces.com, www.californiasportssurfaces.com
Fitness clubs use Evolt 360 Body Scanners to help members achieve their goals Mindful that gyms and fitness clubs will need to be innovative to reach exercisers and re-engage members as they reopen in the wake of Coronavirus lockdowns, the manufacturers of the Evolt 360 Body Scanner have highlighted how those who use their technology are already starting to see positivity through sales as well as confidence in the market from the purchase of machines.
Adam Griffiths of Victorian-based Body Fit Training (BFT) has advised that despite the challenges of Coronavirus, his business is still on target to operate more than 100 sites by the end of the year, with the Evolt 360 Body Scanner set to be an important part of the product offering.
Griffiths explained “we have upwards of 400+ staff facilitating our amazing programming in our studios, and the Evolt 360 Body Scanner is an integral piece of equipment for our eight and 12-week challenges, along with sites using it during presale for new sites opening as a tool to engage not only new lead and potential members, but as a tool to track members from their first day and all the way through their fitness journey with BFT.”
Pre the Coronavirus crisis, 38 Body Fit Training centres had a grand total of 19,377 scans completed, and Griffith is confident those numbers will remain consistent once facilities are again at operational levels. Contact 07 5659 1958, E: info@evolt360.com, evolt360.com
New netball centre is first facility completed at Gold Coast’s Pimpama Sports Hub The City of Gold Coast’s largest community infrastructure project - the $80 million Pimpama Sports Hub - will see a world-class netball centre, clubhouse and event space for 3,000 patrons as the first facilities completed as stage one.
The netball centre - the first of the facilities to reach completion - has 12 courts and has been surfaced with an Australian made high performance acrylic cushion by local company Grassports.
The acrylic cushion system used to surface the netball courts is the same system used on the US Open tennis courts.
The multi-layered system features a hard wearing and long lasting slip resistant surface, and is a cooler temperature than concrete courts.
Stage two of the hub features an aquatic and community centre with fitness facilities, an eight-court tennis centre and a one kilometre walking trail, and is expected to be completed late 2021. Contact 03 9792 0622, E: bevans@grassports.com.au, www.grassports.com.au
HG Turf Group and SISGrass announce exclusive partnership for Australia The HG Turf Group has announced that it has agreed an exclusive partnership in Australia with leading natural, synthetic and hybrid sports pitch manufacturer and installer SISGrass.
The new partnership offers the Australian sports turf industry a revolutionary new hybrid grass system - stitched hybrid grass by SISGrass.
With a SISGrass stitching machine arriving in Australia in October, the agreement will see venues able to make use of the fastest installation on the market which injects artificial grass fibres into natural grass to stabilise and protect the playing surface. Contact; Erik Kinlon, Business Development Manager, HG Turf Group at E: ekinlon@hgturfgroup.com.au
Swimmers enjoying themselves at Molyneux Aquatic Centre
Jonas Leisure onboards Australian and New Zealand councils remotely during COVID-19 While going live with a new leisure management system during the COVID-19 crisis might seem daunting to some, a group of Australian and New Zealand councils have done just that - shifting their leisure facilities to the market leading Envibe platform with the help of comprehensive remote training and virtual support from Jonas Leisure.
Jonas Leisure Operations Manager Alissa Lim advises “late last year we began going down the path of offering online training options for new clients because it provides flexibility.
“Unlike lengthy face-to-face sessions with a group, where a whole lot of information is provided all at once, online training lets people learn to use our systems and absorb information at their own pace.”
One of the many challenges posed by the COVID-19 pandemic have been travel restrictions that limit the ability of trainers to visit facilities for face to face sessions with new leisure management software users. This has forced a re-think of the traditional ‘go-live’ process, which has in the past seen Jonas Leisure staff on site at facilities for up to three full days to ensure everything runs smoothly at launch.
The solution was a digital approach combining face to face sessions over Microsoft Teams and checklists for facilities to use one week before go-live, the day before launch, on the day, and the day after. Scheduled meetings with screen sharing functionality are held with key staff on the day Envibe goes live at their facility to ensure everything is going to plan.
Lim notes “the introduction of virtual support during and in the lead up to go-live is something we’ve had to introduce for some facilities as a direct response to COVID-19.”
As a result of this clever thinking, five councils have introduced Envibe at their leisure facilities without a hitch over the past few months. Contact 02 9906 7522, E: sales@envibe.com.au, www.envibe.com.au
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Hy-Clor announces arrival in the commercial pool industry One of Australia’s most recognisable pool chemical and equipment brands, Hy-Clor has announced its arrival in the commercial pool industry.
With Australia emerging from Coronavirus lockdowns, Hy-Clor National Commercial Manager, Granville Harris feels that the timing is perfect to officially launch the Hy-Clor Commercial Division.
Having, over the past 12 months, been busy building an exciting product offering and securing partnerships, Harris announced “Hy-Clor is now poised to dive off the race blocks into the commercial segment of the pool industry.”
Having been in operation since 1974, Hy-Clor have grown to become one of Australia’s leading and trusted suppliers of high-quality pool chemicals. This growth finds its roots and is largely based on the principals of exceptional, personalised customer service.
Harris advises “in these times of ‘automated and computer driven customer care’ we still believe in the philosophy that people like talking to real people who can answer their questions and help solve problems.
“Hy-Clor’s speciality is expediting prompt delivery of quality pool chemicals and equipment on time - every time. We have built the capability to and currently deliver, millions of tonnes of product throughout Australia annually, with a storage capacity in each capital city, unparalleled by other suppliers.”
Harris adds “in the realm of OH&S, we are fully compliant with all industry regulations regarding safe handling, storage and transportation of dangerous goods. This expertise and footprint enable our logistics team to provide individual deliveries, on a national basis, as a speciality service that our clients greatly appreciate and find beneficial to their businesses.” Contact Granville Harris E:granville.harris@hyclor.com.au
State Wide Pool Services rebrands as Hydrilla Commercial and community swimming pool design, construction and maintenance company State Wide Pool Services has announced its rebranding as Hydrilla.
The Adelaide-based company says that the rebrand will be a platform for the company to create a uniquely identifiable brand and launch new products and services to the aquatics industry.
Introducing the new brand, Hydrilla General Manager, Himal Kandel explained “with a rejuvenated management team guiding our growth, we have made the bold decision to create a new identity which better demonstrates our skills and capabilities. Our new brand is a spring-board for new products and services that will lead the aquatics industry.” Contact 08 8169 9500, E: info@hydrilla.com.au, www.hydrilla.com.au Mr Scoreboards supplies more than 100 swimming event number and marshalling board systems Leading scoreboard supplier Mr Scoreboards has advised that it has supplied more than 100 event number and marshalling board systems to Swimming Australia affiliated clubs and facilities.
With a link going back to a Swimming Australia competition for clubs to sell tickets to certain events - wherein if they exceeded a nominated target they got a free board paid for by Swimming Australia - Mr Scoreboards’ range includes A-frame and self-supporting digital boards with four or six figures.
The four number Digital Model (accommodating events up to 99) costs $420 while the six Digital Model (accommodating events up to 999) costs $490.
All Mr Scoreboards products are designed and manufactured in Australia. Contact 1800 049 539, E: sales@ mrscoreboards.com.au, www. mrscoreboards.com.au
The P.A. People deliver sound system solution for Netstrata Jubilee Stadium The P.A. People have delivered a state-of-the-art sound system solution for Georges River Council in the western grandstand at Netstrata Jubilee Stadium.
With a capacity of 20,000 patrons, this year, the ground has been home to three major clubs including long term tenants St George Illawarra Dragons, alongside the temporally displaced Cronulla Sharks and the A-League’s Sydney FC.
Taking advantage of the break in sporting activity earlier this year due to the COVID-19 pandemic, Council put out a call in April for the design and installation of a new sound system to cover the grandstand and terraces on the Western side of the venue.
As the incumbent supplier and sponsor of Sydney FC for the past two seasons, The P.A. People were able to achieve a number of outcomes including improved audio coverage of the grandstand area; a better experience for patrons and corporate attendees; additional flexibility and ease of use for a range of hirers. Contact 02 8755 8700, E: info@papeople.com.au, www.papeople.com.au
Clublinks partners with EnquiryBot on digital marketing project at Moore Park Golf Course Clublinks, the management team of Sydney’s Moore Park Golf Course (one of the busiest golfing facilities in Australia) has partnered with EnquiryBot - a software tool which has been developed to impact lead conversion in business. As part of a recent review of digital transformation, Clublinks has been busy working on a marketing automation project to ensure the effective capture of customer leads and therefore conversion. Being such a busy environment, enquiries come in daily and from many sources. As such, Clublinks has partnered with Enquiry Bot to deliver the platform to consumers.
Because EnquiryBot is easy and quick to use, visitors are favouring this form of contact over phoning directly or submitting web forms.
Moore Park Venue Manager, Mark McLennan notes “using EnquiryBot, gives us an advantage of better data insights so we can service our clients with knowledge and ensure they are pre-qualified, and we can help before we call or respond back.” Contact +44 330 122 7410, www.enquirybot.com/
Proludic Diabolo Baby secures award for outstanding design and innovation Proludic Diabolo Baby - an innovative range of play equipment specifically designed for very young children - has won the prestigious Good Design Award in Australia’s International Good Design Awards in the Product Design Sport and Lifestyle category in recognition for outstanding design and innovation. The Proludic Diabolo Baby’s innovative range of play equipment is specifically designed for very young children - an age where play is absolutely fundamental to a child’s wellbeing and development. The play structures facilitate and nurture early learning, guiding young children through a sequence of activities which stimulate their motor skills, inspire their imagination, and encourage the development of their social interactions with other people.
The Good Design Awards Jury praised Proludic Diabolo Baby and commented that the equipment is “a well-designed and considered product system: There’s good use of simple soft forms for use by young hands and feet; and the colours and contours are playful and appropriate. Solidly built play equipment, that specifically stimulates learning and development, that can grow with the age of the child from 0.5-12 years old. Rugged construction, with an appealing natural colour palette and a wide variety of accessories and attachments.” Contact 1300 800 181, E: info@proludic.com.au, www.proludic.com.au
WhiteWater announces Endless Surf project with Surf the Wave in Vietnam An Endless Surf project with Surf the Wave real estate developer is being installed in an emerging area east of Ho Chi Minh City Vietnam dubbed Vietnam’s Silicon Valley.
Surf the Wave, one of Asia Pacific’s most established and experienced all-encompassing lifestyle and real estate development companies, with a focus on utilising Surfpools, is creating a large mixed-use community using Endless Surf as an anchor amenity to attract residents.
Endless Surf brings the next generation of powerful, efficient and customisable waves backed by four decades of WhiteWater’s expertise in aquatic engineering and experience design.
Surf the Wave Chief Executive, Tony Bulcraig says of the decision to choose Endless Surf “we’ve done a thorough analysis of the options and have concluded that Endless Surf offers both the best value and surf versatility, with a more natural aesthetic, that fits our development goals best.
“That it is backed by a company already experienced in large scale developments is important given the institutional investors involved.”
This will be the first surf pool in the country and will give over 10 million people access to perfect man-made waves delivered by Endless Surf.
Endless Surf Joint Founder, Paul Chutter adds “this development is a great example of how surf as an anchor attraction in larger mixed-use real estate investments creates a focus on lifestyle and wellness for the entire development. This added benefit comes in addition to the surf lagoon being a healthy business venue in its own right because of the high capacity and flexibility of the programable waves that Endless Surf offers.” Contact +1 604 273 1068, E: sales@whitewaterwest.com
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With the need for social distancing during COVID-19 an added level of visibility and traceability helps companies keep their workers, contractors, and visitors safe. Digital visitor management solutions that offer the ability to create customised questions to track key health information can aid companies in remaining compliant with changing government guidelines and regulations. According to Pitney Bowes Australia, digital systems can be used to immediately inform businesses that a visitor is on the premises, provide visitors with any safety or emergency information they may need while New entrance control solutions that detect fevers and help onsite, and keep track of visitors and leisure and fi tness facilities meet COVID-19 physical distancing requirements have been brought to Australia and New Zealand workers in the event of an emergency, by security specialist Centaman Entrance Control. such as a fire evacuation. While it’s standard operating procedure for businesses to collect information about people visiting their premises, collecting this information accurately has become even more critical since the Coronavirus pandemic necessitated contact tracing and social distancing restrictions.
The introduction of workplace health and safety legislation in Australia in 2011 and New Zealand in 2015 meant that organisations needed to keep track of all people on their premises.
While organisations may previously have used paper processes to sign visitors in and out, digital visitor management has now become standard practice, with visitor management systems becoming more affordable as technology advances.
With the added complications of COVID-19 and social distancing, that added level of visibility and traceability helps companies keep their workers, contractors, and visitors safe. Digital visitor management solutions that offer the ability to create customised questions to track key health information can aid companies in remaining compliant with changing government guidelines and regulations.
Pitney Bowes Japan, Australia and New Zealand Vice President and Country Manager, Stephen Darracott advises “businesses have needed to track onsite visitors for the better part of two decades. However, there’s never been a more critical time to ensure that the technology used to collect this data is up to date and includes strong functionality. For example, the ability to immediately and automatically notify people that they have visitors ensures the organisation is always aware of movement onsite in the event of an emergency.
“Digital visitor management solutions can be quickly customised to accommodate the introduction of new health and safety measures. Contactless check-in especially can help keep staff and visitors safe by limiting exposure to other people.”
By using a contactless check-in and responding to customised questions, for example regarding COVID-19 symptom checks or even flu vaccination status, visitors and contractors can be cleared by the system without interacting with other workers.
Digital solutions also provide easy access to historical data, which can be used for contact tracing if COVID-19 is detected in a visitor or worker. Effective solutions can provide visibility over people on a premise at any given time, as well as facilitate more streamlined communications.
Beyond the health of workers, visitors, and contractors, newer technologies can also help companies ensure the physical safety of people onsite. By requiring all visitors to sign in and out and display their identification, digital solutions let companies more easily identify unauthorised persons and even notify relevant staff if a visitor or contractor is onsite without the right permissions.
Darracott adds “with safety and security being a key duty of care for companies at their worksites, current digital solutions go far beyond what older systems could offer, including digital contractor management solutions that incorporate online inductions.
If a company requires all visitors to complete a site induction, covering emergency procedures, restricted areas, or similar, a digital system can help deliver this information to visitors quickly and efficiently on arrival. Modern visitor management solutions shoulder the burden of this task, automating most of it and ensuring that organisations always have the information they need to keep their workplace safe.” Pitney Bowes’ systems are available through Centaman Entrance Control. Contact 02 9906 7522, E: sales@entrancecontrol.com.au, www.entrancecontrol.com.au
