Education Opportunities

YOUR CHANCE TO GROW AND LEARN

Visit austinaptassoc.com/events/education for more class info and to register. Questions? Contact AAA at (512) 323-0990 or email education@austinaptassoc.com.

CAMT in SPANISH– Certified Apartment Maintenance Technician Course in SPANISH

JANUARY 10 - 14

Course good for Education Tracks:

8:30 a.m. – 4:30 p.m. each day (Must attend all days) Presented by Julio Hererra, CAMT,

NAAEI Certified Instructor AAA – 8620 Burnet Rd., #475 $1,050 per AAA member

Not eligible for ACE pricing. COURSE WILL BE INSTRUCTED IN SPANISH ONLY. The five technical courses consist of hands-on classroom training followed by online practice scenarios.

Intro to Property Management

FEBRUARY 9

Course good for Education Tracks:

8:30 a.m. – Noon Presented by: Christy Sanchez Virtual $80 per AAA member$70 early bird rate!

FREE for ACE subscribers

CECs: 3 Join Christy Sanchez as she covers the basics of property management.

CAM Credential Course

FEB. 14, 18, 25, MAR. 11, 25, 30, APR. 8

Course good for Education Tracks:

Feb 14 – Orientation; 1:00 PM – 2:00PM Feb 18 Class 1; 10 AM – 2PM Feb 25 Class 2; 10 AM – 2PM March 11 Class 3; 10 AM – 2PM March 25 Class 4; 10 AM – 2PM March 30 Class 5; 10 AM – 2PM April 8 – Review 10:00 AM- 11:00 AM Presented by: Susan Weston Virtual $900 per AAA member10% discount for ACE subscribers The Certified Apartment Manager (CAM) course includes industry essentials, financial management, legal, resident experience, risk management, human resources, marketing, and property maintenance.

CAS Credential Course

FEB. 14, 18, 25, MAR. 11, 25, 30, APR. 8

Course good for Education Tracks:

Feb 14 – Orientation; 1:00 PM – 2:00PM Feb 18 Class 1; 10 AM – 2PM Feb 25 Class 2; 10 AM – 2PM March 11 Class 3; 10 AM – 2PM March 25 Class 4; 10 AM – 2PM March 30 Class 5; 10 AM – 2PM April 8 – Review 10:00 AM- 11:00 AM Presented by: Susan Weston Virtual $500 per AAA member This program is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer.

EDUCATION TRACK LEGEND:

Fair Housing for Maintenance

FEBRUARY 15

Course good for Education Tracks:

8:30 a.m. – 11:30 a.m. Presented by Dedra Bouffard, CAM,

CAS, NAAEI Faculty, The Liberty

Group AAA – 8620 Burnet Rd., #475 $80 per AAA member$70 early bird rate!

FREE for ACE subscribers

CECs: 3 This seminar will cover: general fair housing laws, how fair housing laws impact the service team, how to avoid fair housing pitfalls, handling reasonable accommodations, when is being too “friendly” too friendly, mistakes that are being made when handling service requests, ways to exceed customers’ expectations.

Be sure to check out the Education Calendar (https://www.austinaptassoc.com/events/education) for the most up-to-date schedule of education.

JANUARY 19 5 Sensory Impacts: the “Secret Sauce” to Total Team Success

JANUARY 26 The Path to Perseverance: Building Powerful Habits for Mental Strength and High EQ FEBRUARY 9 Transitioning from Prospect to Resident FEBRUARY 23 Is the Entire Population Angry? How to Calm Others and Keep Your Cool!

MARCH 9 Mastering Maintenance: Is Your Team Ready for the Phasing Out of R410A? MARCH 16 What Are You Spending money On to Keep Your Employees Happy? MARCH 23 High Voltage Customer Service: Plugged in & Connected

All Webinars are conducted by www.multifamilyinsiders.com.

1:00 p.m. – 2:00 p.m. CT Cost $29.99 Enter the code “16AAA” in the coupon field when registering for a discount!

REDBOOK Seminars

Course good for Education Tracks:

MARCH 9

8:30am – 5:00pm Presented by: Bill Warren, Warren Kalyan Law Firm TCEA Conference Center at 3100 Alvin DeVane Blvd Building B Austin, TX 78741 Early Registration Fees: $220 per AAA member (does not include a Redbook) $375 with Redbook per AAA member On-site/Late Registration Fees: $295 per AAA member (does not include a Redbook) $530 with Redbook per AAA member AAA Members Only – Limited Space Available

CECs: 8 Sharpen your knowledge of your legal rights and responsibilities as a rental housing owner or manager by participating in one of the REDBOOK seminars being offered by AAA in 2022. APRIL 12

8:30am – 5:00pm Presented by: Bill Warren, Warren Kalyan Law Firm Norris Conference Center at 2525 W Anderson Lane Suite 365 Austin, TX 78757 Early Registration Fees: $220 per AAA member (does not include a Redbook) $375 with Redbook per AAA member On-site/Late Registration Fees: $295 per AAA member (does not include a Redbook) $530 with Redbook per AAA member AAA Members Only – Limited Space Available

CECs: 8 Sharpen your knowledge of your legal rights and responsibilities as a rental housing owner or manager by participating in one of the REDBOOK seminars being offered by AAA in 2022.

QUESTIONS? Contact AAA at info@austinaptassoc.com or (512) 323-0990.