VIC/TAS Summer 2022 by Australian Carers Guide

A MUST HAVE SURVIVAL GUIDE FOR TODAY’S FAMILY CARERS SUMMER 2022 | Issue 2 VIC/TAS

HOME CARE Assessments Explained CARER PAYMENTS

Do you know all that’s available?

QUESTIONS

carers must ask

Home Care Providers

SUMMER 2022 Aust $9.95 ISSN 2652-8282 02

9 772652 828004 >

TIME OU

Puzzles, Quizzes Word Games Riddles & More

popular & helpful APPS for carers DOUBLE TROUBLE

DEMENTIA

Looking after both parents

Carer survey results are in Full report inside

CEO Maree McCabe AM

HELPFUL AND PRACTICAL CONTENT FOR FAMILY CARERS AND THEIR ELDERLY LOVED ONES

australiancarersguide.com.au

For more information about our services Melbourne Bayside Peninsula 03 9574 0924 Inner & South Eastern Central & Northern 03 9661 0499 Eastern 03 9735 5348 Greater Eastern North East 0448 735 999 Outer South Eastern 0406 316 334 Regional Central Highlands & Djerriwarrh Geelong & Barwon Gippsland South & West Goulburn Valley Loddon Mallee South West

Registered NDISProvider

03 5341 8046 03 5261 4808 03 9799 4676 03 5795 1635 03 5486 0203 03 5381 2076

PAUL KOURY – PUBLISHER

publisher s message

This Issue’s Contributors Maree McCabe AM Chief Executive Officer Dementia Australia Rachel Lane Principal - Aged Care Gurus and Co Author of Aged Care, Who Cares Paul Koury Founder - Publisher Australian Carers Guide Mary Bart Chair of Caregiving Matters Rosie Bourton: Former Centrelink Officer Current Financial Advisor Michael Clohesy Wills and Estates at Gathered Here National Head of Legal Services Pat Irwin BA, AICB, CPCA President of ElderCare Wesley Rush Freelance Journalist Theresa Albert DHN, RNCP Will Richardson Puzzles supplied by Richardson Publishing Group Apology: Dealing with Angry and Emotional Elderly Parents article in our Spring Edition was written by Jennifer Brosnan

Australian Carers Guide | SUMMER 2022

ello and welcome to the second edition of the Australian Carers Guide. First thing I’d like to say is a big thank you to all our lovely readers who wrote, emailed and rang us to voice their gratitude for creating this magazine just for you. Your responses confirmed the huge need to have a resource full of practical and educational information for carers. But my highlight was having the privilege of speaking to many of you and hearing your remarkable stories. The proofs in the Print Whatever one does prior to launching a new publication, there is still nothing like subscriptions sales and reader feedback to confirm that there was indeed a huge void in the market for carers to have their own publication. A magazine that sees them, appreciates them, informs, educates, and empowers them. We knew that a large majority of readers aged 50+ still prefer print as their reading choice but it’s nice to have it confirmed by the enormous number of annual subscriptions we received. The larger font format added to the attraction of our magazine and was greatly appreciated by you all. Shaping our magazine together A special thank you to all of you that shared your ideas for the things you would like to see added in future editions. There were some great suggestions such as a News and Current Affairs

section as well as ongoing updates in the roll out of New Services Available from our New Aged in Age Care article. The Australian Carers Guide belongs to you and exists to serve you to meet your needs therefore we have taken your suggestions on board and will include them in upcoming editions. If you would like to put forth your suggestions, ideas or any feedback, please send emails to Editor@ acguide.com.au or write to us at PO Box 6155 Wantirna VIC 3152. Highlights In this Edition In this edition you’ll find many great informative articles to enjoy. One of the highlights is the top 7 questions you must ask home care service providers. It’s essential to be well informed and satisfied with the providers you chose to come into your home for your loved one’s care. Government initiatives to assist our elderly to stay home has spawned a myriad of new providers and agencies that’s why these 7 must ask

“

Whether you’re new to caring or have been providing care for many years, you will find something interesting, meaningful, and entertaining in every edition.

”

questions will help you sort the wheat from the chaff. Keeping you up to date Our Aged Care landscape is rapidly changing, triggered by the Royal Commission’s recommendations. Funding from the $17.9 billion allocated in this year’s Federal budget for Aged Care reform was announced by treasurer Mr. Josh Frydenberg.

One of the most exciting initiatives being rolled out is Face to Face personal assistance for people needing help with My Aged Care. Yes, you read it right. The federal Government is rolling out a new initiate to assist carers in navigating and understanding the My Aged Care website by providing Face to Face assistance. And whilst it was the Federal Health minister, the Hon Greg Hunt who announced the initiative, it was the hard work that our Carer advocates have been doing behind the scenes that have helped bring about action for positive change.

ISSUE 2 Summer 2022

(VR) was having on residents in care. In this edition we look at how technology is assisting carers in the management of their elderly loved ones. We selected the 12 most popular and helpful apps which will surely help you through the caregiving journey. Home Care Assessments We had received multiple requests from our readers wanting to better understand the Home Care Assessment process. There is much confusion around RAS, ACAT and ACAS and what the differences are and how it all works. Check out our feature article inside. Take Time Out For Yourself We received so much feedback on our Time Out Puzzle section that we have included an extra 2 pages. We included a maze which has been clinically proven to help with cognitive processes. When you need to take some time out, grab a nice drink and curl up and enjoy our 8 pages of entertainment including Brain games, Word Searches,

Crosswords, and much more, for your enjoyment. Online – But Wait, There’s More Also be sure to visit our website which contains further practical resources, including videos, podcasts, and other carer stories for you to enjoy. The Australian Carers Guide is produced four times per year in Print, Digital and Online formats. Subscription offers are inside. We had a lot of fun again putting this edition together for you and hope you enjoy reading it. All feedback to Publisher@acguide.com.au Paul Koury - Publisher

Technology: App App & Away With technology playing a bigger role in our lives, it’s no surprise to see it being used in the Aged Care. In our last edition, we looked at the impact that Virtual Reality

JOIN US ONLINE Please be part of our community and stay in touch with us on Facebook. australiancarersguide.com.au facebook.com/Australiancarersguide

General Enquiries: info@acguide.com.au

Free Call: 1300 717 515 SUMMER 2022 | Australian Carers Guide

Need a rest and recharge? At Regis, we know what it takes to care for someone you love, and what a difference a bit of extra support can make. Respite at Regis gives you the opportunity to take a break with the comfort of knowing your loved one is receiving the care and companionship they deserve. Our qualified and dedicated team provide high-quality care and support tailored to individual needs to enable people to live life on their terms. At Regis, there’s something for everyone. We have relaxing spaces in our lounges and gardens to sit and read, chat with friends, or simply take it all in. We also have regular activities and events, such as arts & crafts, gardening, pet visits, exercise classes, happy hour, entertainers, and more.

Delicious, home-style meals are prepared fresh each day by our chefs and cooks. We offer short and long-term stays at each of our Homes and welcome new members to our communities. Take the time you need to recharge while your loved one settles in and enjoys the comforts of home. Find out how Regis Aged Care can help you get the support you need. Give us a call on 1300 998 100 or pop in for a chat today.

Call 1300 998 100 Visit regis.com.au

Featured Contents 15

HOME CARE ASSESSMENTS EXPLAINED

CARER PAYMENTS

7 QUESTIONS TO ASK A HCP

DOUBLE TROUBLE

SEXUALITY AND AGING

ABOUT AUSTRALIAN CARERS GUIDE The Australian Carers Guide is a valuable resource for everyone who is caring for an aging parent, spouse or an elderly loved one. Out of the 2.7 million informal carers in Australia, 1.3 million care for their elderly family members or a loved one. Until now, there has never been anything in the mainstream market specifically for our family carers. Our guide delivers useful and practical information, all geared toward the carers and their well-being.

Being a carer for an elderly loved one is challenging enough without being expected to know and remember all the RAS, ACAT, ACAS and their differences. We explain it all. We list all the carer payments available which you may not know about. We explain each one, what you need to qualify, and how to apply. With more and more Home Care providers entering the Aged Care market, it’s important to choose the right one. We reveal the 7 must ask questions which will help you sort the wheat from the chaff. Some of us carers are looking after both parents at the same time. This situation brings about its own unique set of circumstances. Summer has always been seen as the month of love and age doesn’t change that. Only thing that changes is how our bodies respond. We look at how other older couples are still finding pleasure well into their 90’s.

PET THERAPY - WHO RESCUED WHO?

The benefits for older adults of spending time with a pet are well documented. Pet attachment is linked to strengthened emotional health, reduced depression and lower psychological distress.

MULTI GENERATIONAL LIVING

10 TIPS FOR RETIREES WHO ARE CARERS

Many generations of families are choosing to live together for a myriad of reasons from financial to practical. With this comes challenges which we offer wise advice to reduce the clashes that can occur. Is retirement not quite turning out as you expected? Has sitting on a tropical island, sipping Martinis, been replaced by caring for a loved one? Make the most of retirement years with these words of advice.

Publication Mail Sales Product Agreement No. 72365477 Australian Carers Guide is published by PAK Allied Media on a quarterly basis. All rights reserved. Contents may not be reproduced without written permission of the publisher. Printed in Australia.

SUMMER 2022 | Australian Carers Guide

Resp it perm e and anen t plac e s avail able

Considering aged care for a loved one? At Bupa Aged Care, whether for respite short-stay or as a new home, our experienced registered nurses and carers provide the care each resident needs in the way they prefer. Care is first and foremost. We embrace and support residents to live their day their way, with teams dedicated to their well-being.

New residents welcome. To book a visit with us, call 1800 785 509

bupaagedcare.com.au/carer

People rarely expect to need aged care, but if your family does, we’ll guide you through the steps.

Regular Contents 10

Publisher PAUL KOURY paul@acguide.com.au

YOUR FEEDBACK

TECHNOLOGY

Pre-press ROB BELL Limeworks.com.au Distribution/Circulation STEVE BISSETT Are Media Pty Ltd

A place where you can interact and share your thoughts with us and share anything that’s on your mind. is being used more and more within the Aged Care sector. We share the most popular apps that are helpful for carers and their elderly.

LAW

DEMENTIA Discrimination survey results revealed

Protect your kid inheritance Expert advice on how to protect your kids inheritance from unwanted third parties like uncle Sam.

FINANCE

TIME-OUT

106

RECIPES

110

NEWS & VIEWS

Production Assistant KRISTY HATTON production@acguide.com.au

Design Exec MURRAY ROBERTS Limeworks.com.au

An area where you will find useful tips, wise advice and helpful updates.

Maree McCabe and Carers Australia releases the results of their survey on discrimination and Covid 19. Maree offers some suggestions on how we can support the carers of those living with dementia.

Advertising Sales LEANNE CLARKE leanne@acguide.com.au

Content Advisor JUDYTH GLANVILLE Highlandmarketing

THE SCOOP

Office Manager JOSIE MAYER josie@acguide.com.au

Subscriptions Manager JULIE SPICE julie@acguide.com.au

Departments

Publication Office PAK Allied Media ACN; 34 611 117 303 Suite 3/13 Elm Street Bayswater Victoria 3153 Tel: 1300 717 515 Acknowledgment The Australian Carers Guide acknowledges the Wurundjeri People as the traditional custodians of the place we now call Bayswater, where this magazine is published. We pay our respects to their Elders past and present and emerging.

Tis the season to talk aged care Rachel Lane knows only too well that the gathering of family during the festive season often leads to discussions around their elderly parents future health needs. Eight pages of Fun: Puzzles, Sudoku, Word Search and Quizzes to enjoy. Meals that Heal Healthy Quick & Easy Summer Meals.

In response to the RC recommendations, the govt will begin rolling out My Aged Care face to face assistance for anyone needing help.

SUMMER 2022 | Australian Carers Guide

Scoop

THE

TIPS, WISE ADVICE AND HELPFUL UPDATES ACTIVITIES

QUICK FACTS

Fun and fabulous: Games and puzzles are often an easy way to engage older adults living with memory loss or low energy. If you don’t use it, you lose it.

• C herophobia is the irrational fear of fun and happiness.

Our Time Out Puzzle Section: In this edition, we have included a maze that will daze allowing you to train up hand-eye co-ordination and mental alertness. The more seniors enjoy the activity they are engaged in, the more rewarding they feel when completing each puzzle.

• The average male gets bored on a shopping trip after 26 minutes; women don’t get tired until after around 2 hours.

Sensory Fidget: Fidget toys, like fidget spinners and koosh balls, keep the seniors’ hand and minds busy through touch-based activities. Such toys soothe their anxious minds and prevent them from pulling at the clothes and picking at their skin. Scrapbook Evening: Scrap-booking was a staple in many households when our seniors were young, and are still an enjoyable activity today. Now that it’s the festive season, more families gather so makes the perfect time to pull out old family photos and memorabilia which can help stimulate seniors memories from long past years. Hide & Seek Memory Game: Hide and Seek is still a classic, but instead of hiding yourself, hide a valuable item such as their tooth brush. Hide a small surprise with the item to bring extra fun to the ‘young at heart’ players.

TO GIVE IS TO RECEIVE

• 30% of our aging characteristics are controlled by genetics - the remaining 70% are controlled by lifestyle factors such as exercise, nutrition.

TOILET TIME Getting to the bathroom on time becomes more important as we age. Check out these thoughtful ways to help a loved one make it. lear the path to the bathroom. Ensure it’s C free of obstacles and as direct as possible Leave the bathroom door open Install a ‘light up’ toilet seat se of duct tape strips U and nightlights to create a path to the bathroom Place a bedpan in their bed

One way to feel happier is to get involved in your community by serving as a volunteer. Research shows that feel-good hormones and brain activity increase during volunteering activities. In addition, you will be able to expand your social network and meet more like-minded individuals, which mitigates any feelings of isolation. Perhaps join a carer walking groups in your area. 10 Australian Carers Guide | SUMMER 2022

FAST FACT People with vision loss experience: • Double the incidence of difficulties in daily living and social dependence • Double the incidence of falls • Double the mortality rate • Triple the incidence of depression • Quadruple the incidence of hip fractures

THE

CELLULITE: FACT OR FICTION

NORMAL SKIN

Exercise or cutting calories will get rid of cellulite

FALSE. This type of fat corresponds to metabolized fat from food and genetic fat deposits often found around the buttocks CELLULITE and thighs. Losing weight by forcing yourself to follow a restrictive diet won’t solve the problem; nor will exercise. In fact, a diet can prove counter-productive, since you also risk losing muscle mass and accentuating any cellulite buildup. Walking, running, biking or skipping form part of an overall cellulite-busting strategy, giving a real boost to venous and lymphatic circulation.

Source: health.gov.au

FAMOUS QUOTES “Getting old is like climbing a m ou n t ai n ; you get a little out of breath, but the view is much better!”

The Mediterranean diet is the most effective.

- Ingrid Bergman

ROSACEA: JUST A BLUSH?

Scoop

TRUE. Cellulite is an inflammatory condition. A Mediterranean diet based on foods rich in antioxidants (fruit and vegetables, seeds, nuts, wholegrain cereals) is the best weapon for mass destruction. Foods with fast-acting sugars, with high glycemic indexes, should be avoided because they promote the storage of fat and cause insulin levels to spike. Watch out for hidden salt too.

2/3

of doctor visits Rosacea is a longlasting condition by seniors that produces lead to a prescription flushing and redness Source: tga.gov.au at the centre of the face and across the cheeks, nose or forehead. Inflammatory lesions are frequently encountered. While often relatively benign, it can be associated with burning, stinging, swelling and thickening of the facial skin. Rosacea is almost three times more prevalent among women. Source: raccgp.com.au

Source: houseofwellness.com.au

MORE DRUGS, MORE HOSPITAL VISITS... The risk of hospital visits climbs with each medication prescribed, according to a study from the U of T. The average senior takes seven drugs each year. The study suggests a second look at some drugs which are inappropriate under specialist guidelines. Source: health.gov.au SUMMER 2022 | Australian Carers Guide 11

Embrace an amazing retirement lifestyle An exciting retirement lifestyle awaits you at our exclusive Hayville Retirement Community, with scenic views to the majestic Dandenongs. Our residents enjoy spacious homes, community support, great onsite amenities and plenty of activites. *Pricing is subject to availability

1 Bed Units from $375,000* 2 Bed Units from $395,000*

Contact TriCare on 03 9890 0171 or visit tricare.com.au

YOUR FEEDBACK

We’ve got mail

👋

Hello fellow carers Since publishing our first edition, we received so many emails and dare I say snail mail, that it was hard to choose which 3 to include in this issue. Some wrote simply to express their appreciation but most of you wrote to express the variety of difficulties you were having caring for your elderly loved ones. I was personally touched by your stories and the good news is that there are some wonderful changes coming to our Aged Care sector since the Royal Commission handed down its recommendations. So, stay tuned. AVOIDING BURNOUT

GET A SECOND OPINION

NEVER TOO OLD TO LEARN

A friend was lucky enough to get a copy of your magazine. They were sold out when I tried. My daughter is such a saint and looks after her mother-in-law nearly full time. She is always exhausted and on the verge of burning out. I wanted her to read your brilliant article on self-care which I believe will help her realise the importance of putting the oxygen mask on herself first.

Thank you for a great magazine. It’s very informative. My husband had started displaying unusual behaviour a few years ago so I took him to a GP for tests. The GP said there was nothing wrong with him. I was unsatisfied so sought a second opinion. The second GP diagnosed him with dementia (vascular).

It’s been very hard to get support during the pandemic. My six grandkids taught me how to Zoom, so I check in with one of them every day. I’m not as fearful about technology anymore as I can see the huge benefit. My mind was telling me it’s all too complicated, but it was just unfamiliar, that’s all. My grandkids were so patient and I can’t thank them enough because now I have something to look forward to every day.

Sue, NSW

of the time but if you have no peace, listen to your gut and get a second opinion. It certainly won’t hurt.

🟨 Hi Sue, that’s great to hear.

We know how many carers are doing it tough however caring with no energy is even harder.

José, TAS

🟨 GPs are wonderful most

Richard, VIC

🟨 Great to hear. Technology is

a wonderful tool for seniors and our Technology article introduces you to even more helpful apps.

Paul Koury, the publisher for the ACG was invited to speak at the launch of the Carers for Caring Program at the Leopold Community Centre. “I was humbled to speak to this amazing group of people and grateful to hear all the issues facing carers and how our guide could provide information and helpful resources to make their journey easier.” From left to right Lynda Binder, Alan Davis, Jennifer Polley, Kylie Rawson, Kerrie Tomkins, Sherrill Roach, Paul Koury To give us your feedback, please write us at Australian Carers Guide, P.O. Box 6155 Wantirna, VIC 3152. Or email at Editor@acguide.com.au SUMMER 2022 | Australian Carers Guide 13

H ome care

Home Care

Assessments Explained

eing a carer for an elderly loved one is challenging enough without being expected to know and remember the many Acronyms used in the Aged Care sector. When looking to get your loved one assessed, you will most likely come across terms like RAS/ACAT/ACAS but what do they mean and how are they different? It’s important to understand what they mean as it will assist you in accessing the right care for your loved one. The main two that you will do well to understand is RAS – Regional Assessment Service and ACAT – Aged Care Assessment Team (or ACAS – Aged Care Assessment Service in Victoria only).

RAS vs ACAT All together, these terms come under the broader base of My Aged Care (MAC).

My Aged Care was introduced on 1 July 2013. The design intent was to allow the needs of older persons to be assessed and supported to locate and access services. Despite the so called “ease” with which a person’s needs can be assessed, navigating My Aged Care can be confusing and overwhelming. Breaking down the jargon and acronyms may give carers a simpler understanding of My Aged Care. While RAS and ACAT/S both fall under the broader umbrella that makes up My Aged Care, which pathway is better and where do I start? SUMMER 2022 | Australian Carers Guide 15

Referrals for an assessment can be made directly to My Aged Care via several ways. They can be made via a self-referral, through a carer, or through a GP or other health professional. An assessment is free of charge and there is no obligation to accept any of the recommendations. Assessments are usually face to face in either the client’s or carer’s home, or in some circumstances, in a hospital or alternative setting. To be eligible for referral, a person must be over 65 years of age (50 years and over for Aboriginal and Torres Strait Islander people).

looking to move into Residential Aged Care, an Aged Care Assessment is required. Approvals can also be sought for access to Residential Respite (short term support up to 63 days in a residential care facility).

An assessment with RAS is usually undertaken with a trained Home Support Assessor. The assessment determines the person’s needs, and then supports them to link into appropriate services that are required for them to live at home independently and to gain access to their community. This assessment is tailored for people who are relatively independent and wanting to access at-home services at low level care and needing basic entry level services. Referrals are then generated via a referral code or by direct referral to an appropriate Commonwealth Home Support Programme Provider.

HOME CARE PACKAGES PROVIDE FOUR LEVELS OF SUPPORT:

Examples of services that can be accessed include domestic support, home maintenance, personal care and Allied Health. A full list can be found at: www.myagedcare.gov.au In most states and territories, this process has been tendered out to organisations funded by the Commonwealth Government. In Victoria and Western Australia, current state models continue, with the Department of Health and Human Resources responsible for providing Regional Assessment Services across Victoria. For persons with more complex needs who require a greater level of support at home or are no longer able to live at home and are

The Aged Care Assessment is usually conducted by a Nurse, Allied Health or Social Worker, usually with experience in aged care. A person’s care needs are assessed to determine the best level to meet these needs through Commonwealth funded Home Care Packages.

LEVEL 1: BASIC CARE NEEDS LEVEL 2: LOW LEVEL CARE NEEDS LEVEL 3: INTERMEDIATE CARE NEEDS LEVEL 4: HIGH-LEVEL CARE NEEDS

The package is made up of a large proportion of Australian Government Subsidy and a contribution that is paid by the client.

Further information about costs and income-tested care fees can be found at www.myagedcare.gov.au (search on site Fee Estimator) or call my Aged Care on 1800 200 422. With the assessment determining a person’s care at the time, most people are likely to enter in at either a Level 1 or Level 2 Home Care Package. Given our aging population, the trend to live longer at home and the changing health of older persons, it is not uncommon for reassessments to be required to review the levels of Home Care Package support.

RAS is designed to complement the existing Aged Care Assessment Teams/Services. It has been flagged that the two services will merge in the future to enable one, rather than two currently very similar assessments. 16 Australian Carers Guide | SUMMER 2022

As outlined in the Royal Commission into Aged Care Quality and Safety (2018), there are substantial gaps in Aged Care, both in Residential Care and in meeting the needs of older people in their own homes. The current period of six to 18 months or longer is too long for older people and their carers to wait for their packages to become available. Hence the injection of $6.5 Billion, announced by the Federal Government in May 2021, and more than 80,000 Home Care Packages brought out in the next two years is long overdue. Once the assessment is completed and a person is approved, they are entered into a national priority system, based on when they were approved and the priority for services approved at the assessment.

FOR THOSE ASSIGNED THEIR HOME CARE PACKAGE, WHAT IS NEXT? With the introduction of My Aged Care in 2013 the choice of provider lies with the consumer. Each individual has the right to choose a provider that is right for them. The Government then pays their Service Provider a subsidy to arrange a package of care services to meet their needs. This is usually arranged via a meeting where a care plan is designed around their unique care needs. A provider may be sourced using the “Find a Provider Tool” on the My Aged Care Website. Comparing providers for their fees and the number of services they are able to provide is recommended.

IN CONCLUSION, WHICH IS THE RIGHT DIRECTION TO TAKE AND WHY HAVE I BEEN REFRERED TO THE RAS AS APPOSED TO THE ACAT/S? RAS is a great option for those requiring more immediate, entry level support to enable their loved one to remain at home. Often this is the assessment of choice even if an Aged Care Assessment is required. This is due to limited or slow access to more immediate supports and services due to the length of wait times for an Aged Care Assessment or Commonwealth Funded Package. The services via the RAS are often at basic entry level and may be short term only. An Aged Care Assessment via the ACAT/S is available to all people over the age of 65 (50 years and over for Aboriginal and Torres Strait Islander People). People undertaking an Assessment may at the time also be seeking approvals for residential aged care and residential respite options.

For those unsure, the RAS may make a recommendation and guide the carer to access an Aged Care Assessment and complete the referral.

Otherwise contacting My Aged Care is recommended, either calling 1800 200 422 to discuss or by enquiring via My Aged Care using an eligibility checker at myagedcare.gov.au/eligibility-checker SUMMER 2022 | Australian Carers Guide 17

T echnology

18 Australian Carers Guide | SUMMER 2022

12 Popular & Helpful Apps for Carers SUMMER 2022 | Australian Carers Guide 19

New technology is helping carers and their elderly improve their health outcomes.

In this article, Wesley Rush shows you the most popular and helpful ‘apps’. Some connect you with common services, others helps you create support networks, reduces stress, improve sleep and improve mental health.

COMMON SERVICES The National Disability Insurance Agency (NDIA) has launched the ‘my NDIS app’ for self-managing National Disability Insurance Scheme (NDIS) participants. Participants, nominees and child representatives who self-manage their NDIS plan can use the app to view their selfmanaged budget as well as make and manage claims on the go. The app is available from the Google play store and Apple app store. Dementia Australia’s Dementia-Friendly Home app enables the home to be made more dementia-friendly. This can allow a dementia sufferer to stay in their own home, enjoy their regular lifestyle activities, and remain engaged with their community for longer. Using interactive 3D game technology, the app provides carers ideas to make homes more accessible for people with dementia. Many of the app’s suggestions are small, inexpensive solutions. It’s available from the iTunes App Store or Google Play for $2.99. Dementia Caregiver Solutions features expert advice, strategies and tips to manage the most challenging dementia related behaviours and high-stress situations.

APPS THAT SPECIFICALLY CARE FOR CARERS There are multiple StressLess type apps available. (Search ‘stressless’ in your Apps Store.) Such apps can include psychology 20 Australian Carers Guide | SUMMER 2022

education about stress reduction and cognitive behavioural therapy. They can incorporate mindfulness skills training, wellbeing enhancement and behavioural/ enjoyment activation techniques.

ANXIETY & STRESS REDUCERS Sanvello is a digital toolkit that combines cognitive-behavioural therapy with coaching to reduce stress, anxiety, depression, and improve or maintain great mental health. Some carers have found that Sanvello is excellent for selfcare and feeling good. Sanvello includes: n Mood and goal tracking n Activities that allow you to journal and examine thought patterns n Managing difficult emotions, building confidence, developing a mindfulness practice

Take time to feed your mind with healthy words and thoughts.

n Therapy and one-on-one coaching. Sanvello premium version may be covered by health insurance. The MindMate app is about cognitive and physical health maintenance/improvement. It can tackle memory loss and cognitive decline as well as keep a carer and loved one’s mind and body fit and active. Promoting healthy ageing and healthy lifestyles, MindMate offers:

nG ames that stimulate core cognitive areas: problem-solving, speed, memory and attention n Personalised exercise routines, daily activities n Delicious recipes and nutrition advice n Goals, progress tracking. Meditation and breathing exercises have been found to be very effective. InsightTimer is a free self-care resource app that can help caregivers reduce anxiety, relieve stress, and sleep better by mastering meditation techniques. InsightTimer offers: n Thousands of guided meditations n Calming music, sound healing, and chanting mantras n Discussion groups and community features. Headspace guides users through daily mindfulness practices and offers meditations for sleep, focus, stress, sadness and resilience. Headspace offers workouts that promote fitness, two minute mini meditations, ‘SOS’ meditation sessions for panic or anxiety, and progress tracking.

SLEEP, SWEET...Z Z Z Z Z Z . . . Meditation may promote sleep. Yet meditation apps don’t have sleep-specific features. Different sleep apps do different things. There are soothing sounds, music, and guided meditations apps. Alarm clock apps have advanced clock features. Sleep tracking apps record and interpret sleep data. Despite a lack of research into sleep tracking apps, there is much positive testimonial evidence of their effectiveness. Education and mindfulness about your sleep that a sleep tracking app creates in turn provides the motivation and know-how you need to solve your sleep problem.

The Sleep Cycle app tracks and interprets your sleep data. It has a smart alarm clock that uses your phone’s sensors to predict your lightest period of sleep during a predetermined 30-minute wake-up window. Having your alarm go off during your lightest sleep cycle can make waking up easier and reduce fatigue and grogginess (Sleep Foundation, 2021) . Other Sleep Cycle features include, yet are not limited to: n Sleep movements and cycles tracking n Sleep statistics and statistics analysis n Sound recordings (premium edition) n Sleep aids (stories, relaxation sounds, and guided meditations) (premium edition) n Heart rate measurements (premium edition) n Notes (premium edition) BetterSleep offers a full library of sleep-inducing sounds and noises, and other programs to help you sleep. BetterSleep charges an annual subscription fee. BetterSleep features: n Binaural beats that play a slightly different frequency in each ear to reduce anxiety and stress n Ocean waves, rain, and wind sounds. n Guided meditation and controlled breathing programs n Pre-bedtime exercises n Sleep hypnosis Calm is a sleep app that allows you to pick stories for adults that are read in soothing voices. The app can also be used for meditation, mindfulness, stretching routines, music, soundscapes and breathing exercises. Calm does not track your SUMMER 2022 | Australian Carers Guide 21

sleep data, nor does it have an alarm clock Sleep problems of caregivers are well known. Both caregivers and those they care for can use one. If you’re an in-home family carer, of course improving the sleep of a loved one automatically improves your chances for better sleep as well.

BUILD A CARE TEAM - MANAGE, COORDINATE, ORGANISE, CONNECT, COMMUNICATE Reduce the burden of work and responsibility by sharing-out jobs. The Caring Village app helps a primary caregiver build a village of care helpers who perform caregiving tasks (e.g. once a week). Invite family, friends, neighbours and care professionals to share in the care. Assemble your team. This lets you rest easier, rest more, stress less and reduce your caregiving workload. Your personalised village app becomes the command centre for all caregiving activities. ‘Shareable To Do Lists’ comprise automated reminders which are sent to team members. The app designers claim it makes it easier and safer for families to coordinate activities, collaborate with one another, and improve communication when making important caregiving decisions. The primary caregiver can easily ask for help when a need arises. A care management app keeps schedules of events, medication lists, legal, medical and financial documents, daily care plans, to do lists, check lists, volunteers and wellness journals in one place. Everyone’s caregiving situation is different. Because many apps are free, it costs nothing to try different potential software solutions to find a sort that best helps you.

MEDICAL APPS - MONITORING, MEDICATION TRACKING, EMERGENCY PREPAREDNESS Medical apps are specifically designed to help alleviate caregivers’ frustrations and concerns 22 Australian Carers Guide | SUMMER 2022

to do with medication management, condition monitoring and preparedness. Medisafe works as a reminder and tool of education about medical conditions and medicines specific to your loved one. It also connects caregivers, seniors and the medical community to provide cohesive care. Med Guide is a health and wellness platform that simplifies medication management and incorporates safety features. eCare21 provides round-theclock patient monitoring through wireless and wearable devices such as a smartwatch or FitBit. You can track the wearer’s glucose, heart rate, activity, medication, weight, calorie intake and sleep. You, your loved one, other family members and doctors access this useful information from anywhere at any time. Dementia Australia’s Dementia-Friendly Home app enables the home to be made more dementia-friendly. This can allow a dementia sufferer to stay in their own home, enjoy their regular lifestyle activities, and remain engaged with their community for longer. Using interactive 3D game technology, the app provides carers ideas to make homes more accessible for people with dementia. Many of the app’s suggestions are small, inexpensive solutions. It’s available from the iTunes App Store or Google Play for $2.99. Dementia Caregiver Solutions features expert advice, strategies and tips to manage the most challenging dementia-related behaviours and high-stress situations. MyReef 3D Aquarium provides a relaxing view of fish in a reef. Users interact with the fish or simply watch them swim. This app can be used by people with even advanced forms of dementia. Free with ads. $2.99 without ads. Available at the App Store and Google Play. ACG

CARE & AGEING WELL

EXPO

Melbourne Convention & Exhibition Centre 12-13 February 2022 9.30am-4.00pm Proudly sponsored by

PMS Rubine Red C

C0 M 100 Y 15 K 4

PMS 1505C

C0 M 45 Y 100 K0

www.careandagingexpo.com.au For more information: CMS Events 08 9201 9888 events@cmsevents.com.au

www.facebook.com/careandageingexpo https://twitter.com/careandageing

CARER PAYMENTS Are you receiving

all you can?

WHO IS A CARER? If you provide unpaid care and support to family members, friends or a loved one who has a disability, medical condition or is frail of age, then you a Carer. Carers differ in age, sex, location, cultural and socio-economic backgrounds which reflect the diversity of our Australian community and collectively play an integral part in Australia’s health system. As unpaid carers help to relieve pressures in our healthcare system, the Government makes financial payments and Over services available to two-thirds ofrs assist carers and pr imary care their families. are women and

a clos e m os t care for a They include: relative sucahreans t partner, p . 1. Carer Payment or child 2. Carer Allowance 3. 4. 5. 6.

Carer Supplement Essential Medical Equipment Payment Continence Aids Payment Scheme Pensioner Education Supplement

FACTS ABOUT CARERS IN AUSTRALIA Australia has over 2.7 million carers, so 1 in every 10 Australians is a carer. Of these 2.7 million, almost half, 1.3 million cares for an aging parent, spouse or elderly loved one. One 26 Australian Carers Guide | SUMMER 2022

third are primary carers – carers who provide most of the informal help for a person with disability or for someone who is frail of age. Over two-thirds of primary carers are women and most care for a close relative such as a partner, parent or child. Depending on the care provided and the situation of the one being cared for, there are a few payments made available by the government as listed before.

TYPES OF CARE • Caring may include physical personal care and assistance. • Carers may provide emotional, social, or financial support. • Caring may also involve helping the person they are caring for to be organised, reminding them to attend appointments, and dealing with emergencies.

PERSONAL CARE

Caring extends beyond just physical care. It can involve physical personal care and assistance such as dressing, lifting, showering, feeding or providing transport. However, it can also involve care of a supervisory nature, such as helping the person they are caring for to be organised, reminding them to attend appointments, dealing with emergencies, and ensuring they are safe from harm.

CARE RELATIONSHIP One of the things all carers and the people they care for have in common is being in a care relationship. Care relationships can be long term, such as caring for a person with lifelong disability or chronic conditions such as dementia, or short term, such as caring for a person with a temporary medical condition.

LET’S TAKE A CLOSER LOOK AT EACH AVAILABLE PAYMENT AND THEIR ELIGIBILITY CRITERIAS: 1 Carer Payment, Is a payment that provides income support if you’re unable to work in substantial paid employment because you are providing full time care to a child with a severe disability, or a severe medical condition. As this is paid at the pension rate, it also qualifies the carer for a Pensioner Concession Card. The current maximum rate for a single person is $967.50 per fortnight, or $729.30 for a member of a couple. • Constant care is defined as daily care which is the equivalent of a normal working day. The Treating Health Professional and carer are generally required to state this in the application. • Pensions income and asset test is the same as the Age Pension. • The care receiver must be on a means tested income support payment – for example, a person in receipt of a DVA War Widow payment will need to complete the Income and Asset for care receiver form. • There is no requirement for the carer and care receiver to live together. • You and the person you care for must be Australian Permanent Residents and in Australia to claim. • Care generally cannot be shared for Carer Payment, except in some extreme cases.

2 Carer Allowance Is an income supplement available if you’re providing additional daily care and attention for an adult or child with disability or a medical condition. It is not assets tested and can be paid in addition to wages or another income support payment. The current rate of Carer

Allowance is $131.90 per fortnight. It can be paid for up to two adults over 16 in your care. • Care and Attention is care that is required daily for a minimum of 12 months unless the care receiver is an adult with a life expectancy of 3 months or less. • Care must be provided in a private residence that is your home or a private residence that is the care receiver's home for Carer Allowance. • If you don’t live with the person you care for, you have to provide at least 20 hours of care every week. An additional form is required (the Carer Allowance questionnaire). • You and the person you care for must be Australian Permanent Residents and in Australia to claim. • Carer Allowance can be paid for a maximum of two adult care receivers and any number of children. • Carer Allowance may be shared by two carers who are NOT members of the same couple. The two carers must care for the same (adult or child) care receiver and each meet Carer Allowance qualification criteria. • If you are caring for a child and do not qualify for payment level of Carer Allowance you may still be eligible for a health care card. • The above list is not exhaustive. Additional eligibility criteria does apply.

3 Carer Supplement An annual payment for those who care for a person with a disability or medical condition. • The carer must be in receipt of Carer Allowance or Carer Payment on 1 July each year. • The supplement is $600 each year for each eligible payment and each care receiver. • There is no need to claim this separately as it is paid automatically. • A Child Disability Assistance Payment of SUMMER 2022 | Australian Carers Guide 27

$1,000 per child under 16 may also be payable if you receive carer payments in respect of a child.

4 Essential Medical Equipment Payment (EMEP) This payment helps with the additional costs of running essential medical equipment, medically required heating or cooling, or both. If you are the carer of a dependent child, you can claim EMEP where the dependent child is the person with medical needs. A payment of $164 per year can be used for each piece of eligible essential medical equipment.

Sickness and Carers line on 13 2717. Please note that you are no longer able to complete a paper form for Carer Allowance or Carer Payment, however you can ask for the Service Officer to assist you with a telephone claim if needed.

Carers Gateway Other supports for carers include the Carer Gateway, a resource to assist carers in meeting their own needs and taking care. They provide phone counselling, an online carer forum, and self-paced coaching and skills programs designed to equip carers with support, skills and general information.

5 Continence Aids Payment Scheme (CAPS)

Accessing Respite

Is an annual or biannual payment that helps you meet some of the costs associated with continence and continence related products if you have permanent and severe incontinence. • You must be 5 years or older to qualify and meet residency requirements. • You must have permanent and severe loss of bladder and bowel function. • You must be a holder of a Centrelink or Department of Veterans’ Affairs Pensioner Concession Card, unless you have an eligible neurological condition. • The payment rate for 2021/22 is up to $635.10 per person. • To apply, download a copy of the CAPS application form on the Department of Health website. A section of the form must also be completed by an appropriate Health Professional.

This information is current as of 3 December 2020.

It is important for carers to take a break from their roles to recharge and take care of their own needs. Carers can access respite care, which can be provided by family and friends or by a respite service. Respite can occur in home, at a centre or in a residential care facility. Respite can be for a short period of time, such as a few hours per week, or for a longer period of time. Some community organisations offer care for particular groups (for example, activities for children or cultural groups). They may also offer activities for the care receiver, such as social events or therapy sessions. Some carer groups also offer activities for carers (for example, morning teas or yoga classes) to help carers take a break. Contact the Carer Gateway on 1800 422 737 to find out more about the respite care that is available in your area.

6 Pensioner Education Supplement This payment helps with the cost of study in an approved course if you get certain payments, such as Carer Payment. This payment is up to $62.40 per fortnight for eligible students.

Applying The easiest way to apply for a payment from Services Australia is via your MyGov account. Centrelink must be linked to your account. Or you can claim via Centrelink online. Alternatively, you can contact the Disability, 28 Australian Carers Guide | SUMMER 2022

Written by Rosie Bourton

Financial Planner: Expert in Social Security & Aged Care rules & legislation. Developed her expertise from over 10 years with the Department of Human Services Centrelink.

A dvocating

7home care questions

carers should ask

providers

Picking the right at-home care provider for your elderly loved one can be quite a challenge. It may feel like a daunting task that requires a lot of time researching your options before coming to a proper conclusion. With that in mind, we’ve put together a list of 7 questions that you should ask a home care service provider before enlisting their services. 30 Australian Carers Guide | SUMMER 2022

What services are you capable of offering me?

One of the biggest questions to ask is what services the home carer is capable of offering. Many basic home care services will take care of personal needs such as helping you wash, get changed and clean your home, but there are also specialised services that may require a bit of extra knowledge to perform correctly and safely. This could include anything from cooking meals for you every day or helping you connect with relatives and friends with the help of technology such as social media. It’s vital that you first start by writing down a list of your personal needs and what you expect from home care services. Then asking if the service is capable of meeting those needs, or even doing a bit of research yourself by looking at their website or brochures. Remember that starting a conversation with the carer is often the best way to learn what services they can offer and to see how confident they are at offering those specific services. If you’re unsure what kind of services you need, then letting the carer know about your condition is a great way to see what kind of help and assistance they can provide you with.

What kind of experience do you have with clients with my conditions and needs?

Not every elderly home care service is going to have years of working experience in the field. It’s a good idea to ask them bluntly about how much experience they have in the industry and if they have any experience dealing with your specific condition. You want a home care provider that is not only experienced but also confident that they can provide the assistance they say they can.

If they don’t have any experience with your exact condition then ask around and contact multiple different home care agencies to see which service is best suited for your needs. An experienced carer who has worked with different clients is going to have far more experience and will know how to take care of your needs. However, it’s also perfectly fine to hire a carer with little to no experience as long as they have a reputation for taking good care of their patients. Home carers are going to get very close and personal with you, so you’ll want to be paired with a carer that matches with you in terms of attitude, personality and potentially even lifestyle choices. This will help you reduce potential conflicts. Other special needs that could be considered include cultural, language or even religious reasons. Having a carer that can speak and read in your first language may be ideal.

How long has your agency been in business? A common and often very important question to ask is just how long the agency has been in business. This is often directly related to how much experience the agency has in working with different clients and can speak volumes about how the company works. However, it’s good to keep in mind that the quality of care received from a home SUMMER 2022 | Australian Carers Guide 31

care company isn’t always related to how long they’ve been in business. Some newer home care agencies are worth using due to their impeccable services, perhaps older home care services may have grown complacent, resulting in poor quality of service. It might not be the most important quality of a home care service, but it’s a useful question to ask regardless. The way the home care agency answers this question could have a drastic effect on how trustworthy they seem. Ensure that you read testimonials and reviews about the business and their services, these can often be found on Google reviews.

Do you rely on contract workers for home care or do you train and employ your own staff instead?

There are still many home care services that use third-party or freelance carers instead of employing and training their own. This is a strategy still used by both large and small home care agencies. For smaller companies, it gives them a wider reach without having to use their own employees, and for larger companies, it gives them the ability to take on more client requests and jobs. However, the quality of care that they can offer may drop significantly. For a much more personalised and understanding home care service, it’s vital that the home care provider employs and trains its own staff. This allows the company to maintain consistent quality across all of its services and to reduce the potential for inconsistency. This also helps to ensure that the carers that are assigned to you will be vetted and insured to avoid future complications.

A home care provider should be committed and flexible to adapting to clients’ needs 32 Australian Carers Guide | SUMMER 2022

Will my family members and I be able to have a say in the way you carry out your services?

A key to offering an excellent home care service is providing flexibility. Instead of feeling like you need to pick a home care provider based on what they can offer you, the focus should be on your personal needs and the provider adapting based on what information you offer them. As a result, it’s often extremely important that you and your family members and friends have a say in how the service is carried out. The more people involved in this process, the more accurate and relevant the information will be. This will allow the home care provider to change their services and adapt depending on what the best options would be for the client in question. A home care provider should be committed and flexible to adapting to clients’ needs and offering a variety of options in order to meet those demands.

Will I be paired with the same carer or multiple different ones?

Home care services rely heavily on the bonds and relationships that you build with your carer. However, many carers cannot commit to a completely 24/7 service, so there might be occasions where you’ll be assigned a different carer for a couple of days due to rotation of shifts and holiday periods. It cannot be guaranteed that you’ll receive home care from the same person forever. It can be challenging working with several different carers over a short period of time. High-quality care services often have no choice but to assign two or more different carers to you. The good thing is that they’ll usually adjust their home care services to take this into

consideration. For instance, if there’s a new carer assigned to you, then they’ll request that your old carer shares information about you so that your new carer can quickly fit into their role.

What methods do I have available to pay for your services?

Lastly, it’s important to consider the payment options you have available. Everyone has their preferred payment methods and you may be able to receive financial assistance from government bodies and authorities. The financial help available to you will vary greatly depending on your personal circumstances and you might find that the cost of high-quality home care is lower than you’re expecting.

Ask the provider if there are options to reduce or split the cost. Consider all available options to ensure that you can comfortably pay for the service and that you take advantage of all the cost-saving measures available. Finally, if you’re considering the option of home care in the future, then keep these questions in mind because they’ll help you better understand the home care services and the type of people that work for the agency. Home care services are a long-term investment and it’s vital that you pick the right service from the beginning so that they can truly support you and help you to live a comfortable and carefree lifestyle.

SUMMER 2022 | Australian Carers Guide 33

S elf Care

10 feel great tips to

help you

Photos: CanStock Photo

look good

By Marguerite Weir

34 Australian Carers Guide | SUMMER 2022

and

he popular saying, “if you look good, you’ll feel good” is true at any age. It’s never too late. Look for those age-defying secrets that will keep you stylish, happy and self-assured. Remember, feeling great isn’t just about your outward appearance. It’s about boosting your mood, improving your health and maybe even jump-starting your love life! Style yourself Putting on a new outfit may give you the pick-me-up you need. You’ll be fresh, clean and prettier in a matter of moments. But sometimes just adding a more affordable accessory such as a colourful scarf, floppybrimmed hat or fashionable pashmina is all it takes. Putting away winter clothes and cleaning out your closet can give you a “new season” feel. Each season, try to get rid of clothes that don’t fit and things you’ve been holding on to. Replace them with a couple of classic pieces that will help you look your best. When all is said and done, you’ll likely find you have more clothing choices than you think. If getting dressed is becoming a challenge, consider clothing lines designed specifically for seniors. Many practical yet stylish choices are made from easy-care, stretchy fabrics with simpler openings and fewer buttons.

having the same hair cut. It can be thrilling to try a different style or new colour, and you could surprise yourself with how good you look! Before your next visit to the salon or barbershop, flip through your favourite magazines to find some styles that catch your eye. Compare the shape of your face and the age of the person whose hair you admire to determine if it will suit you. Of course, your stylist can recommend a cut that best suits your features and personality too. Remember to be straightforward with your stylist and say no if you’re not comfortable with his or her suggestions, but keep an open mind; it is a change, after all. Men can also update their look with a beard or goatee. Just make sure to trim it regularly - wear the beard, not the other way around. Noticing a little more grey? Ask your barber about a hair colour made just for men. This will be specially formulated so it doesn’t cover all the grey, making it look more natural. Tender tootsies Our feet get a lot of use so it’s important for both men and women to take care of them, especially if you have dry, cracked skin or a foot fungus that needs to be treated. Because our hands and feet are the furthest from our heart, circulation decreases as we age. Mani and pedis include a “mini-massage” for hands, wrists, feet and lower legs to promote circulation. Making a mani or pedi part of your beauty routine will prevent hangnails, calluses and dead skin from building up, which make

Love your hair No matter what our age, we can often get stuck in the routine of Australian Carers Guide 35

skin rough and tough. If you’re caring for someone with limited mobility, keep in mind that many professionals will make at-home visits for both hair and spa treatments. Keep it clean It’s important to maintain personal hygiene. Bathing can be enjoyable, refreshing and at times therapeutic. Those living at home can access many options to make bathing and showering easy and safer: non-slip bathmats, shower benches, flexible shower heads and bathtubs with doors all make keeping clean a breeze. Doing the laundry and ironing on a regular basis will keep you looking (and smelling) your best. If you’re the caregiver of a single senior man, keep in mind that many older men have never had to complete these tasks and may Remember, feel apprehensive. Take the time to show your loved being cheery one the ropes and and putting on a establish a routine. smile are your best Don’t be afraid to ask accessories. if you need help. Take our word for it: most people (family, home caregivers, nurses) would prefer to help rather than have you skip personal hygiene all together.

scent mixes with your natural pheromones. And don’t be bullied by salespeople; even if your intention is to buy, tell them you’re just looking and always ask for samples if you can’t decide at the store. Make-up your day As we age, our beauty concerns change; lacklustre lips and thinning eyebrows are some common concerns. Your local drug store beautician can help you find the right products for your skincare routine and introduce you to seasonal shades to keep you looking great. Staff at the cosmetics counters will often provide a free makeover when a customer is thinking about a new look. Pick out a few items you’d like to try and have your makeup professionally applied. This way, you can get tips on application and sample a product before you decide to buy.

An extra note: taking good care of teeth or dentures is a must to ward off gum disease and bad breath. Remember, regular visits to the dentist are still essential in your later years. Scent-sory expressions Choosing a new fragrance is a simple way to feel refreshed. When looking for a new perfume or cologne, remember that most brands offer the scent in a variety of strengths in moisturisers, aftershaves, shower gels and shampoos. Perfumes in an eau de toilette, a milder version of the same fragrance, are often less expensive. Try before you buy and look out for allergies and skin sensitivities. When sampling your choices, always test them on your wrist to smell the full “bouquet”; this will help you decide if the 36 Australian Carers Guide | SUMMER 2022

Need a lift? There are now new alternatives to invasive cosmetic surgery. Most spas and dermatologists offer “non-surgical facelifts” that don’t require any recovery time and show immediate results. These services improve the skin’s appearance by smoothing wrinkles, eliminating sunspots and getting rid of jowls and crow’s feet. Consultations are recommended before deciding on the

right options and your doctor and aesthetician can give you further information. And don’t forget, a smile is a natural facelift! Get back to the boudoir A little known beauty secret is to get intimate with your partner. It’s proven that enjoying intimate moments once or twice a week can actually fortify the immune system, reduce arthritis pain, improve circulation and balance hormone levels so skin glows and hair shines. Natural changes in anatomy as we age are nothing to be anxious about; they can provide an opportunity to be playful with toys, scented or flavoured lubricants and more comfortable positions, like the “hot hula.” Have your hubby lie down, straddle him on top and gently “hula” from side to side for a slow, controlled experience that doesn’t put too much strain on either partner. Book a spa date The word “spa” is Latin for “health from water,” and ancient civilisations would frequent such places to unwind after army campaigns and to socialise. The purpose of modern spas is still the same; these are sites of tranquility and rejuvenation, except that services have improved over the centuries to offer a variety of luxurious body wraps, facials and massages. Most spas provide a list of their services online or at reception and offer complimentary treats such as tea, coffee and snacks that add to the

pampered feeling. Read up on “spa etiquette” and what to expect ahead of time. Be sure to ask questions about when to arrive and what to bring when you book services. Depending on the treatment and the time you have, your spa experience could take a few hours - you might also be able to reserve a spa lunch or afternoon tea. Think about inviting a friend or book a date with your daughter and make it a blissful day.

GET IN BLOOM Surround yourself with pretty things. It was reported that Sir Elton John once spent an estimated £293,000 on fresh flower arrangements for his home. Why? “Because I like flowers,” he quipped. Common sense tells us that flowers make us happy, whether as a gift or fresh-picked bouquet, and science proves this is true. Having flowers around the house improves our emotional state and reduces stress. Visit local farmer’s markets for inseason bouquets, or take the clippers out to your garden and arrange a creative bouquet for yourself or a friend. Gardening is a great way to spend time outside, get a little exercise and get your hands dirty. Watching your garden bloom all summer will inspire a sense of pride and brighten up your yard. Tea parties with neighbours can be fun and fragrant. Just make sure you’re properly covered up to avoid sunburn when you’re out there pulling weeds. SUMMER 2022 | Australian Carers Guide 37

Those on a budget can still enjoy the spa. If you’re online, there are plenty of deals and coupons to be found - just ask a friend or tech-savvy grandchild for help. (I bet they’ll be willing to help if you offer to take them with you!) If all else fails, consider asking for a gift certificate as a birthday present. For men only Husbands, fathers, brothers, sons - grooming is much more popular with the younger crowd, but trying to encourage your man to part with that tired old sweater and those baggy pants may be a challenge. Think positive. Visit the drug store for shampoos, soaps and shaving necessities. Take your dad to a men’s store where the assistants are well-trained and will make short work of putting together a couple of more modern outfits. Don’t forget to make regular appointments with the barber and arrange for transportation if needed. Back in the day,

38 Australian Carers Guide | SUMMER 2022

women often encouraged their men to go for a haircut, took care of their washing and ironing and helped their husbands pick out clothes, so this might be all new territory for a single man. With a bit of effort, you’ll have a more dapper, happier guy who’ll be much more confident socialising and in better shape all around. Look good, feel great! Remember, being cheery and putting on a smile are your best accessories. Hold your head high and look around rather than staring at the ground. Greet passersby with a pleasant “hello” or a polite nod. You’ll feel more confident and energised in no time at all, and the people you meet will be glad that you’ve brightened their day with your upbeat attitude. Marguerite Weir is a freelance writer.

F amily caring

DoubleTrouble BY MARY BART

SUMMER 2022 | Australian Carers Guide 39

Caring for Both Parents

andy’s world has been turned upside down. In the last four months, her mom has had a severe stroke and her dad has been diagnosed with Parkinson’s disease. Sandy struggles to think about how on Earth she will manage. How can she take care of her parents and her own family and keep working? Let’s help Sandy double her chances of success being a carer as she deals with the double-whammy she now faces. Here are some great ideas that will help Sandy and others who are caring for several people at the same time.

Providing care is a job and it needs to be run as a business. This means getting organised.

PUT ON YOUR BUSINESS-MANAGEMENT HAT

Carer’s survival checklist ✔ Keep your sense of humour - it can save the day. ✔ Drop the guilt. You cannot solve all issues or do everything yourself. ✔ Exercise every day. ✔ Eat well and limit your alcohol consumption. ✔ Get your sleep and “power nap” when you can. ✔ Stay socially engaged. ✔ Pamper yourself. ✔ Make time for things you enjoy. ✔ Keep your medical and dental appointments. ✔ Ask yourself this question: “Has my health improved since I have been a carer?” Most likely not, so consciously remember to be kind to yourself.

Providing care is a job and it needs to be run as a business. This means getting organised. Create a “mobile office.” Purchase an accordion filing binder with a handle and predefined sections to manage the paperwork for each person. Dividing the binder into the following sections will save countless hours of time and frustration: • medications—past and present • medical treatments—past and present • banking information • bills paid and due • your own out-of-pocket expenses • phone numbers and email addresses of medical professionals, family, and friends

40 Australian Carers Guide | SUMMER 2022

• legal documents, such as power of attorney, advanced directives • ATO tax filing slips • calendar for making appointments

Once you get in the habit of using this mobile office, you will have the key paperwork at your fingertips when needed. This will enable you to be more efficient at the doctor’s office, dealing with a bank or explaining medical issues and medications. Keeping everything organised will decrease your stress and improve your ability and effectiveness in running and managing everchanging care situations for more than one person.

PICK PRIORITIES Deciding what matters most is a key component of managing care. Priority setting can be divided into two main sections. The first is the actual physical caring that you give, such as bathing, feeding or dressing your care recipients. The second section is the setting of “business priorities” for tasks, appointments and schedules. Let’s take a look at each.

Physical caregiving It is especially important to prioritise which of the two people you are caring for will get the most of your attention on any given day or moment. Often, on a daily basis, you will need to determine who is the most stable and predictable, and who is most likely to need more care and attention. To help keep you grounded, create a safe and comfortable environment for the most stable of the two at that moment - perhaps putting on a movie or their favourite television show to keep them happy for an hour. This will allow you to focus your energy on the more-needy parent. As the physical, mental and spiritual health of both care recipients changes, you will need to adapt and shift your focus and energies as required.

Business priorities The second part of setting priorities is your ability to focus on the “business priorities.” Create a written list of all the things that need

to be done and divide those tasks into groups based on their importance. If possible, create an adjustable plan of what has to happen and what could get pushed off the list for another week (or removed altogether). For example, perhaps there is a medical appointment that has to happen this week, while taking a loved one to get their hair cut or to the bank, that could wait another few days. Making decisions and creating lists and plans will give you peace of mind. It will also allow you to more easily “push back” when you receive unnecessary requests from others or need to explain yourself.

and not pass judgement?” When you’re in the thick of it, it is vitally important to look out for yourself. Communicate your own needs, limits and resources. Knowing what role everyone is prepared or not prepared to play might cause disappointments and conflicts, but it will quickly show you where everyone stands. These difficult conversations about who will “Lead, follow or get out of the way” are all about setting expectations, so that you can plan and manage accordingly.

GET INVOLVED

Connecting with the local agencies that deal specifically ARE YOU IN OR OUT? with the health issues of Do you remember the old the people for whom you business expression “Lead, are caring is essential. In follow or get out of Sandy’s case, she the way”? That could reach out to expression is a the local groups When good way to of the Heart help manage you’re in the Foundation, family Stoke thick of it, it is dynamics, Foundation conflicts and vitally important to and expectations Parkinson’s as a carer. look out for yourself. Australia. Carers Communicate your own These have to groups offer make tough needs,limits and activities, decisions education and every day, resources. support. With some of which guidance, carers might not sit well can learn more about with others. And, as how to manage the health one of my friends is fond issues at play, both now of saying, “Wouldn’t it be and in the future. Many helpful if family members communicated and accepted local groups have carer peer-support programs what each person is ready, willing and able to contribute that will help Sandy and others learn that they are to help care for a loved one, SUMMER 2022 | Australian Carers Guide 41

not alone. She will likely find comfort and support from meeting with other families who are dealing with similar circumstances. Sandy might also want to contact the local hospital, library or seniors group in her area to see what support services they offer.

SEEK HELP, TWICE No matter how skilled, dedicated or passionate you are, at some point you will have to accept the reality that extra help is required for one or both parents. Being a carer is only sustainable when you have a team working with you. Deciding who will be on your team can be an ever-changing challenge. Sometimes family and friends will help, or a homecare agency might fill in the gaps, especially when there are two sets of complex needs. Part of accepting help is being able to change your expectations on how care is provided. Create a handbook for each parent where instructions and notes can be shared. Treat those being cared for as individuals and honour their preferences, interests and individual style. Someone else will make a meal differently, help out in the bathroom not exactly as you would or help dress your loved one in a different sweater than you would have chosen. Fret not. Others can often do things well— sometimes even better than you—and your parents will gradually adjust. 42 Australian Carers Guide | SUMMER 2022

Live in the moment and acknowledge when things go well As you work with your care team, remember to be thankful. Even a one-hour break can be a wonderful treat. It takes a village to offer sustainable care. Create your village, adjust when required and always praise those who go the extra mile.

EMBRACE CHANGE Change is a natural part of life as a carer. Health issues, family dynamics and resources seem to never stay the same. What worked last week might no longer work today. Stay calm and find ways to anticipate change and, when it comes, accept it and work with it as best you can. Having a sense of humour is also a great “change-management” tool. Experts suggest that there are two types of change. One type is when things get worse, sometimes instantly, such as your loved one falls in the bathroom and breaks a hip. The other type is when change adds value, dignity or convenience to the carer situation, such as when the grocery store has online ordering or the pharmacy starts delivering prescriptions and medical supplies to save you the trip.

CREATE GREAT MEMORIES Capturing special moments and creating great memories

will help you through the hard times and bring a smile to your face when you look back. In fact, the memories you make throughout your carer journey will be of great value to you, the people for whom you are caring for, and their families and friends. Here are some ideas to consider to help you create great memories. Find joy in the simple things

Live in the moment and acknowledge when things go well. It could be the joy of having made a simple soup and sandwich for lunch that everyone enjoyed. These typical daily moments can create lasting, happy memories and stability. For example, I fondly remember the egg sandwiches and mushroom soup lunches that I made for my parents. We all loved those meals and they were some of our best, happy times together. Keep a camera nearby

Today, digital cameras are everywhere, including in our phones. Consistently think about taking pictures. Spontaneous moments are often the best (and funniest) to capture. Take pictures of your loved ones individually, together and, yes, do a few selfies too. These pictures will last a lifetime and bring great joy for years

Do something separately and new together

Regardless of health limitations, think of something new that each person can enjoy. Be creative and see if there is something different that can break up the daily routine while being enjoyable and manageable for all. Perhaps you could ask a friend to drop by with their dog for a visit or take a drive to a new area of town. Try having something different for dinner or eating on your best tableware. Watching movies or listening to music can create a calmer atmosphere and new memories, and break the drag of the daily routine. Leverage the Internet Social media tools such as

Skype, Zoom, WhatsApp and Facebook can be wonderful ways to connect. These are powerful, inexpensive ways to stay in touch and build amazing memories. Celebrate Don’t forget to celebrate the good times together. This could be as simple as acknowledging that the day went well or honouring special events such as birthdays, family events and holidays. Bring treats, put on some music, take lots of pictures and know that sometimes life can be really great.

may even say a “double whammy” - alternatively, it can be looked at as a time to create twice the good memories. Success as a carer is supported by careful planning, seeking the right help and getting the ongoing education you need. Sandy and others caring for several people at the same time will, no doubt, have twice the pride and joy from their efforts.

ONE FOR TWO Caring for two people at the same time can indeed be “double trouble” and some

Mary Bart is the chair of Caregiving Matters, an Internetbased charity that offers education and support to family carers.

SUMMER 2022 | Australian Carers Guide 43

P ersonal Relationships

COU PL T HE E ’ S IN IR s t ill e njo 9 0 ’ s y in v a r io in t im a c us f or m y s

Photos: CanStock Photo

Sexuality 44 Australian Carers Guide | SUMMER 2022

and Aging

ow people experience and express their sexuality will change throughout their lives. Aging brings about natural changes, both physically and emotionally, which can affect our reproductive health, sexual intimacy and sexual response or arousal. As we all approach later life, two of the things which brought us the greatest joy and took up most of our energies and time – our children and/or our careers – are no longer as prevalent in our everyday life. This means that our personal relationships take on an increased importance. While the frequency or ability to perform sexually will generally decline modestly as seniors experience the normal, physiological changes that accompany aging.

Reports show that the majority of men and women between the ages of 50 and 80 are still enthusiastic about sex and intimacy. Sex is a way to affirm the love of life. It expresses the closeness of our deepest relationships and is an important measure of quality of life. The dating game revisited Some seniors are single again after years with one intimate partner. Others have never hooked up with a long-term partner but haven’t been in the dating scene for a while. Still others are in the process of “coming out” and openly seeking a same-sex partner for the first time in their lives. Regardless of the circumstances, it can be nerve-wracking to be back in the dating scene later in life. You may be ready to date but you aren’t sure what the rules of the game are anymore. The basic rules are the same:

Communicate Use protection Have fun As a senior, you may no longer have to worry about unplanned pregnancy, but everyone has to protect themselves from sexually transmitted infections (STIs). STIs have no age limits and if you are sexually active, you need to practice safe sex. The most important protection is to learn how to use a condom and lots of lubrication to negotiate safer sex with your partner.

Sex is good for your health! Let go of old sexual habits. Focus on being sensual and enjoying all the ways you can feel sexy alone and with a partner. Be patient and go slow! Explore different types of touch, sex toys and the different things that make you feel sexy and confident. Bring up the subject of sex, share your fears or worries with your partner and clearly communicate what you like and don’t like. You may have to plan sex more, but you can use these planned times to find the best time and place to ensure maximum comfort and pleasure!

Women’s sexual health As women grow older, they experience a hormonal transition that signals the shutting down of their reproductive cycles. This is menopause. In many ways it is similar to the transition they experienced in adolescence

Respect yourself Respect your partner SUMMER 2022 | Australian Carers Guide 45

What is perimenopause? Perimenopause refers to the time when a woman first starts experiencing signs of menopause until her menstrual period actually stops for a year. This transition can take several years. Sex is painful. What can I do?

when things were just starting up. Everyone ages in slightly different ways. There are a number of common physical and emotional changes you may experience but then again…you may not.

Waning hormones after age 50 cause thinning of vaginal tissues and can make sex painful. Use water- or silicone-based lubricant before and during sex to reduce the discomfort of vaginal dryness. Do not use cream, petroleum jelly or any other moisturiser that is oil-based. You can buy personal lubricant at the grocery or drug store. Talk to your doctor about lubricants or hormone treatments designed specifically for seniors.

Signs of aging

Men’s sexual health

All women have different experiences. Here are some common physical signs that a woman may experience:

rinary incontinence U (when urine accidentally leaks) More frequent urination

Decreased sexual desire and arousal

Mood swings

In general, sexuality is often associated with youth but in reality, many women find sexual joy and strength in their later years. They no longer worry about pregnancy and are comfortable communicating their sexual needs with a partner.

As men grow older, their levels of testosterone (the male sexual hormone) naturally decline, causing changes in their sexual health, sexual function and emotions. Signs of aging All men have different experiences – some men experience dramatic fluctuations in their hormone levels while others notice relatively little change. Here are some common physical signs of aging that a man may experience:

Less firm or less frequent erections

I ncreased ‘recovery time’ or time between erections

Menopause

Decreased force of ejaculation

Over a lifetime there are two significant milestones in your physical sexual development: puberty and menopause. The onset of menstruation means that a female is physically able to get pregnant. Menopause is the opposite transition. Ovaries decrease the production of estrogens which signals the end of menstruation and ability to get pregnant. Technically, menopause signifies menstruation has ended for at least one whole year.

Urinary incontinence

Decreased sexual desire and arousal

Increased risk of prostate cancer

46 Australian Carers Guide | SUMMER 2022

Until recently, men were not encouraged to talk with one another about their experiences or to seek help with their sexual health changes because “men should always be interested in sex and ready to go.” Thankfully, this is changing.

What is erectile dysfunction (ED)? Erectile Dysfunction (ED) is different from having a hard time getting it up or maintaining an erection because you drank too much, are tired, or feeling distracted by other concerns. The health department defines erectile dysfunction as “…when a man can’t get and keep an erection long enough to have sex on at least 50 per cent of tries.” The Australian Male Sexual Health community defines ED as a problem that persists for more than three months. It is a common problem, affecting about one in every three men on a regular basis. It is more common in men over age 65 but it affects middle-aged and younger men as well. What causes erectile dysfunction? A lot of males are embarrassed to talk about ED because they assume it is some kind of sexual inadequacy on their part but this is not true. It can be your body or mind’s way of indicating there is an issue that needs addressing. There are a number of physical causes and medications that can cause ED. Physical causes usually stem from damage to the blood vessels that carry blood to the penis or to the nerves that carry signals of arousal from the brain to the blood vessels themselves. For example, ED can be caused by a stroke, diabetes, hardening of the arteries, smoking, Parkinson’s disease, alcoholism, Multiple Sclerosis (MS), liver or kidney failure, brain or spinal-cord injuries, Hypogonadism, or radiation to the testicles (treatment for prostate cancer). However, ED is not just a physical health problem. The mind-body connection is strong, and how a man feels or what he thinks has direct impact on what his body does. Mental causes of ED include stress, anxiety, depression and grief. For example, a man who has experienced ED once may begin to worry that it will happen again. The anxiety he feels becomes a self-fulfilling prophecy because he cannot relax and his body responds by shutting down.

If this is happening, remove the goal of penetration altogether from your next several sexual encounters. Once your mind learns not to anticipate it, it will stop letting you get so anxious. Try to maintain perspective. It’s perfectly normal and okay for your sexual drive to slow as you age. Try not to put too much pressure on yourself to be sexual in the exact same ways you were when you were younger. Look at this as an opportunity to rediscover your sexual self as an adult. Is there help? Yes – there is something you can do about ED. One thing you can do is practise relaxation techniques to ease your mind and remind yourself that you are not alone. Boost up the foreplay with your partner and take the focus off penetration. You don’t have to “perform” in order to have a sexually satisfying relationship. Other treatments depend on what the cause is. Your doctor can run some tests and may recommend hormone shots or medication such as Viagra, Levitra or Cialis. It is important, however, that you consult a physician before taking medications to stimulate arousal so that you fully understand the risks and benefits of various options. In July of 2005, the Australian Health department issued a health warning to men who take Viagra, Levitra or Cialis about risks of vision loss or impairment caused by blockages to the optic nerve. Any man who notices sudden vision loss or vision-related problems while taking these drugs needs to seek immediate medical treatment. Whilst there maybe physical limitation to the act of sex as we age, the enjoyment gained by the appreciation of that which remains in each other, can generate a deeper heartfelt arousal. Life is truly short and full of troubles of its own so still having the opportunity to experience intimate pleasure, in whatever form that is for you, makes every day is a great day. SUMMER 2022 | Australian Carers Guide 47

P et Therapy

Who

rescued ?

who

Researchers found that even one 30-minute-long session of Animal Assisted Therapy (AAT) reduced loneliness.

Photos: CanStock

Journal of Gerontology

48 Australian Carers Guide | SUMMER 2022

he benefits for older adults of spending time with a pet are well documented. Pet attachment is linked to strengthened emotional health, reduced depression and lower psychological distress. Seniors with dogs, for instance, go to the doctor less and report fewer illnesses. Dog walking provides them with exercise and positive social interaction, and encourages playfulness. Even the snootiest of cats will allow their owners to play with them - when it suites them! Pets also satisfy the human need for touch, and provide nonjudgemental affection. Pets can be a support system when no family or friends are nearby. They often help their owners remain emotionally stable during times of stress or crisis. It could be said that, together, they help each other survive. Many seniors will choose to adopt an older “rescue” pet and say, “I’m not sure who rescued who.” That’s an impressive list of benefits! But what happens when living circumstances change?

socialise with others and get to know her neighbours. As her disease progressed, Judy knew she needed to move into a retirement community, but she was wary of cliques and not being accepted. She was so happy when she learned that Boris could move in, too - here was her sure-fire icebreaker and conversation starter! Then tragedy struck. Boris was diagnosed with a serious kidney disease and to spare her pal any more pain, Judy made the heartbreaking decision to have him put down. Without her little mascot, Judy was lost, stayed in her apartment, stopped eating, and began refusing visits and medical attention. All this just because of a dog? Take note: Boris was much more than a dog for Judy. He was actually an essential part of her coping strategy that allowed her to make transitions in her life. Boris provided companionship, imposed a welcome routine, inspired Judy to exercise and gave her the unconditional love that she was so worried she’d never receive. Fellow retirement home residents would have accepted Judy with or without her dog - but she wasn’t ready or willing to go that route. About six months after Boris died, the veterinary clinic called Judy to say that a four-year-old dog, Wilbur, had been left with them - was she interested in taking him on? She jumped at the chance, and soon she Dog walking and her new companion provides them were able to move with exercise and into the retirement positive social residence and create a new, safer, more interaction convenient life for Judy.

Meet Agnes

Meet Judy Living with diabetes had always made Judy feel like an outsider, but her little dog Boris had given her a reason to get up every day,

Agnes went to the store one morning. Unfortunately, she fell in the parking lot and was sent to hospital with a broken hip. A nosey neighbour, whom Agnes had never liked, cared enough to arrange with Agnes’ out-of-town family to take her dog to the safety of a boarding kennel. However, Agnes SUMMER 2022 | Australian Carers Guide 49

worried excessively about Goldie, her German shepherd, working herself into near hysteria at the thought of having to “put the dog down.” After all, how she would ever regain enough mobility to manage a big dog like her beloved Goldie? Goldie gave Agnes someone to care for and care about. Having Goldie meant investing in another life, a commitment to the future, and a focus on something other than her physical problems and fears about growing old. Losing Goldie came to represent losing control of her own life and facing the future alone. The hospital social worker “Until one contacted Goldie’s has loved an veterinarian, who animal, a part of went to visit Agnes one’s soul remains when she returned unawakened.”

home. The veterinarian told her that Goldie was doing well at the kennel, and reviewed the dog’s daily routine and exercise needs. At age eight, Goldie was a passive, gentle dog who required only three short walks a day; other visits out the back door could be managed by Agnes on her rollator. The vet suggested that his dog walker, who had been walking Goldie at the boarding kennel, would be willing to carry on when Agnes returned home. Masterfully, the promise of a new regimen of visits, dog walks and cups of tea became the focus of Agnes’s day and greatly assisted in her stress-free recovery.

–Anatole France

When a pet

cannot stay

with its owner

n Not all circumstances allow pet ownership to continue. Here are some tips to deal with such situations. n Get the owner’s input when planning. Do they have ideas or preferences? It will ease their mind to know their furry friend will be cared for. n Ideally, the current owner will help the pet transition to its new owner. This might involve visiting with the pet, going on walks and allowing the pet to be cared for part-time in its new home before full-time ownership begins. n Once adopted, allow the previous owner to have continued contact with the pet. n An older person’s pet should be provided for in a will and a carer named. n If a carer is not named in the will, the pet’s veterinarian will often help re-house it among their clientele or might refer you to reputable organisations that re-home pets.

Meet Eric

into a retirement community together. Seven years later, Eric suffered a stroke and died. While his suite was being cleared out, Tootsie bolted. A week later she reappeared in the lobby but, of course, Eric was gone. What to do?

Eric was a reclusive single man. His cat, Tootsie, was his “family” and, with a bit of negotiating, the pair successfully moved

The receptionist, a cat lover, had the idea of “donating” Tootsie, who was really no trouble, to the dementia residents’ wing.

50 Australian Carers Guide | SUMMER 2022

Homestyle Aged Care, the way it should be!

Homestyle are a prominent owner of 10 aged care homes throughout Melbourne and Geelong with over 1,000 residents and 30 years of operational excellence.

Melbourne Bayswater, Berwick, Cranbourne, Epping, Point Cook, Rowville Geelong Grovedale, Leopold, Ocean Grove

Scan this code to find out more

You are welcome here

A bed, scratching post and toys were placed in the common area, and Tootsie eventually became bolder and more friendly. Residents would be pleasantly surprised when Tootsie jumped into their lap for a visit. She seemed to know who was lonely and needed comfort that day. Even the most reclusive residents started to keep their doors open in case the cat wanted to visit, and they shared cat treats from a bowl at the nurses’ station. When Tootsie’s kittens were born, a result of her short “vacation” after Eric passed, it was as if the residents had been electrified! Playing with the kittens, naming them, making them toys, finding them homes

Live your best life

at home

among their families and staff and even changing the litter box became a focus. Nothing was too much trouble.

Best of friends Pets exist in the here and now. They don’t worry about a tomorrow that might be frightening for dementia patients or worrisome for a person living with cancer. Animals soothe and centre people, and bring them a sense of peace. Their non-verbal communication can also be easily understood and appreciated by people who are no longer able to speak. Animals can evoke long-term memories. Talking about this pet or that one can bring back your childhood memories, and they can stimulate discussion, memory retention and positive associations in times of need. Judy, Agnes and Eric all show how pets are part of our lives, and can remain an active partner throughout life’s transitions.

Accent Home Care provides you a Home Care Package that focuses on your unique needs and lifestyle.

NO ENTRY OR EXIT FEES

31 - 41 Elizabeth Street, Bayswater VIC 3153

Visit our website: accenthomecare.org.au

Call us on: (03) 8720 1338

52 Australian Carers Guide | SUMMER 2022

L ifestyle

Is multi-generational

living for you

(and yours)?

54 Australian Carers Guide | SUMMER 2022

BY PAT IRWIN

Advances in homecare, public transportation, assistive technologies and increased mobility have made it possible for more older adults to decide where and how they would like to live—and a growing number are deciding to share a roof with their children and grandchildren. This is known as multi-generational—“multi-gen”—living.

ulti-gen living is defined as at least two adult generations of a family living together. This might be grandparents living with their adult children and grandchildren, parents and their adult children sharing a house, or even a four-generation home that includes greatgrandkids.

More than 40% of young adults in their early 20’s are still living at home with at least one parent. These adult children are commonly referred to as the “boomerang generation,” as they leave home and then return due to finding value in sharing space, care for kids and household duties. And can we blame them? With the median house price of an Australian home in Sydney being $1.19M an almost unreachable goal for many millennials in the gig economy— staying with Mum and Dad makes sense.

Different configurations In these situations, accommodation can range from traditional layouts to custom designs where a separate living area is organised for each generation and Mum and Dad’s or Grandpa and Grandma’s designated areas are shared. There can even retirement savings can also make significant be separate kitchens and entrances. contributions to family finances. With Usually, however, the classic family family members pitching in to home is adapted, structurally or cover rent or mortgage and in practice, to accommodate insurance payments, food, “ Almost 20% everyone. maintenance costs, decorating of Australians and modifications, the cost This way of living is of living is improved for live in multi-gen popular with about 20% of everyone. Australians living in a multi-

homes.”

Sharing the care generational households. This Jan 2020 UNSW In busy families, grandparents is partly because of the aging who are active enough to population. Experts suggest provide childcare build stronger that increased life expectancies relationships with their grandchildren and (currently 85 years of age for men and often save the family money when it comes 87 for women) are giving older adults to childcare or after-school costs. They might more time to build and strengthen their also fill in when children are ill. Playing a role relationships with their kids and grandkids. in their children’s and grandchildren’s lives Housing affordability also plays its part. can give seniors a sense of purpose and help Adults who migrated to Australia as children, them to avoid the loneliness and isolation as well as second-generation Australians, are that can creep up in later years. particularly likely to live with a parent and grandparent. This may have been their way of life growing up in the country they moved from, and is often the pattern while families become established in their new Australian life.

Sharing the costs The number of younger adults moving back in with their parents is also steadily increasing, mirroring socio-economic trends.

On the other side of the coin, a watchful eye and eldercare can also be provided for older adults in a multi-gen home. Shared meals, housekeeping and day-to-day interactions benefit everyone. And, for working adult children, the stress of worrying about an elder who lives elsewhere is eased when their parent is under the same roof.

SUMMER 2022 | Australian Carers Guide 55

Do your homework You’re all excited about renovating for Mum or Dad. Before getting started, here are some things to consider. Current and future care: Assess your parents’ present and projected mobility and need for assistive aids, and consider space for live-in carers.

As with all major projects, obtain three written estimates, do your homework about zoning and building permits, expect slippage and have alternative plans in case of delays.

Housing needs: Look critically at the size and layout of the available space. Review your home’s proximity to doctors, clinics and other services, and logistics surrounding participation in social and community activities.

Obtain any necessary financing commitments in advance.

Social support: Evaluate the amount of space your parents will need to entertain their own friends; their need for transportation to errands and parking. Talk with your parents about their level of desire to be totally independent versus wanting to share some space, time or meals with the family. Be clear: • Is your whole family committed to the project? • Are contacts in social services, community care and private care in place to help prepare for changes and provide support?

A written agreement Everything may seem rosy today, but take the time to consider all eventualities. It’s wise to clearly document your parents’ contribution to renovation costs and/or ownership of the property, especially if property is held jointly. Remember that this renovation will increase the property’s value and any capital gains should be reflected accordingly. Decide ahead of time what your parents should contribute to ongoing maintenance and housekeeping, if anything. And make sure there is an “escape clause” if things just don’t work out, or in case of major life changes such as divorce, serious illness or death, or if you or your spouse are relocated or decide to move. Next steps

• Have you sourced information on vendors of special equipment, such as stair lifts?

•R elocation help may be available from family or professionals to help downscale, sell, store and distribute possessions. Be sure to involve your parents in planning the move. Hire a reputable moving company to make the transfer as smooth as possible.

• Do you or your parents have the financial means to renovate?

•B e realistic and honest in managing your family’s expectations.

Do the maths:

•R emember that your parents’ needs will change over time, and that there might be sudden deteriorations in their health.

• Have you an architect to design the space and a contractor to implement the construction?

Costs can vary enormously in a project, based on the design and scope. If, for example, a granny flat is already in place, it may only require accessibility modifications. For perspective, compare the costs of your home’s renovation, care and ongoing maintenance to alternatives such as homecare, a retirement home or a nursing home. 56 Australian Carers Guide | SUMMER 2022

• Be honest about care; if the burden becomes too heavy then an accredited facility might be best placed to provide what’s needed. •C onsider asking for independent assessments by family doctors and social services at regular intervals, to notice and address what you might miss when you see your parents every day.

What to watch for The benefits of multi-gen living are undeniable but here are some caveats to consider: Issue: Living with others may be more difficult for those who have been accustomed to living alone. √ Solution: Respect each person’s privacy and allocate everyone a personal space. Agree on noise and lifestyle habits, such as smoking and bedtime hours. Issue: Chores. √ Solution: Establish household rules for chores such as shopping, meal preparation, household cleaning and maintenance. Issue: Disagreements. √ Solution: Establish a way to resolve conflicts and address problems ahead of time. Issue: Financial misunderstandings. √ Solution: Review potential concerns before

we plan

with you, simplifying the process & holding your hand from beginning to end.

everyone moves in. Draw up a written agreement for financial matters such as home ownership, who benefits from capital improvements, and the cost and resale value of home alterations. Issue: Parenting and behavioural concerns. √ Solution: Establish rules ahead of time, outlining who has the final say when it comes to younger children’s care and discipline. Making it happen Architects and homebuilders associations are ready. Floor plans and building designs targeted at multi-gen living have started to incorporate private apartments, granny flats, elevators and ramps, as well as accessible, open floor plans with wider doorways and hallways for everyone’s convenience and safety. If you’re planning to renovate, be sure to seek professional advice regarding building codes, accessibility guidelines and zoning requirements—just to be sure. Pat M. Irwin, BA, AICB, CPCA.

Speak to an expert

We get that meeting an adviser for the first time can be daunting, especially in times of crisis. That’s why we offer an initial meeting at no cost to you. Call today to discuss your needs & find out about:

• Living independently • Affordability of care options • Demystifying RADs & DAPs • Your entitlements & rights • Options with family home • Centrelink/DVA implications

Meet Rosie A former public servant with Services Australia (Centrelink), Rosie is an accredited aged care financial adviser. Her expert knowledge of payments & services available for retirees will ensure you receive the best advice, & don’t miss any entitlements.

weplanfinancial.com.au

03 8526 8961

We Plan Pty Ltd (ABN 31 756 092 774) is a Corporate Authorised Representative of Infocus. Securities Australia Pty Ltd (ABN 47 097 797 049) AFSL and Ausrralian Credit Licence No. 236523 SUMMER 2022 | Australian Carers Guide 57

abbreviations

When it comes to Aged Care, acronyms are plentiful…ACSA, HCP, CHSP… But what do they all mean? Fear no more. We’ve compiled a list of the most commonly used ones – how they work and their service to the community.

ACAT: Aged Care Assessment Team Helps the elderly and their carers determine what kind of support will best meet their needs when they are struggling in their current living situation. Ever had a chat with someone where the talk is littered with acronyms – but you have absolutely no idea what they’re saying?

ACAS: Aged Care Assessment Service (Victoria) Only provides teams who help frail older people and their carers, to work out what kind of care will best meet their needs. After each assessment, a patient’s level of support and service needs are recommended. ACF/ACH: Aged Care Facility or Aged Care Home Accommodation for older people who can no longer live at home independently, who require help/support for everyday tasks/health care. ACIA: Aged Care Industry Association (ACIA) Association of aged care providers, whose members operate residential aged 58 Australian Carers Guide | SUMMER 2022

care, home care, home support and retirement living services. ACS: Aged Care Services Support and services provided to older people in their own home or in an aged care home to assist with everyday living, health care, accommodation and equipment. ACSA: Aged & Community Services Australia The leading national peak body supporting not-forprofit, church and charitable providers of retirement living, community, home and residential care. ADL: Activities of Daily Living Refers to the basic skills needed to properly care for oneself and meet one’s physical needs in six areas: eating, dressing, bathing, toileting, continence, and mobility. It’s used as an indicator to determine the level of care and supportive services needed in senior’s care plan. AIP: Ageing in Place Indicates that a resident can enter an aged care facility at low care and can remain there as their care needs increase to a high care. ATSI: Aboriginal Torres Strait Islander

CA: Carers Australia The national peak body representing Australia’s unpaid carers, advocating on their behalf to influence policies and services. CBC: Centre Based Care For elderly people who require low to medium living support, group activities, excursions and social support are provided in a local centre. CC: Community Care Personalised care and support services to help the elderly continue living at home. CDC: Consumer Directed Care Are services chosen by the elderly person living independently at home, they decide the types of services and care and the providers of the services. CHSP: Commonwealth Home Support Program  The entry-level home support program assists older people to live independently in their homes and communities. It also provides respite services to give carers a break. COTA: Council on the Ageing Provides leadership in social policy and community information, and education for older persons.

CRCCs: Commonwealth Respite & Carelink Centres Assists carers by providing access to information, respite care and other support appropriate to carers’ needs and circumstances, and the needs of those they care for. DAP: Daily Accommodation Payment Is the daily non-refundable payment for accommodation in an aged care home. It can be paid regularly up to a month in advance, similar to paying rent. DOH: Department of Health Develops and delivers policies and programs and advises the Australian Government on health, aged care and sport. DTC: Day Therapy Centre Offer a range of services (physiotherapy, podiatry, occupational therapy) for older people living independently either in their own home, or aged care homes. HC: Home Care Services/support given to older people with care needs to live independently in their own homes. HCP: Home Care Packages A program funded by the Australian Government to support older people with complex care needs to live independently in their own homes. They use a consumer-directed care approach to ensure the support suits a person’s needs and goals.

HCS: Home Care Service(s) Support/care services provided to an elderly person in their own home. ILU: Independent Living Unit A small home designed for older people who are actively independent, usually in a village environment MAC: My Aged Care Provides the entry point to the Australian Government Funded aged care services for the general public. NDIS: National Disability Insurance Scheme NDIS provides information and connections to services for people with disability. The scheme also provides support for their families and carers. NESB: Non-EnglishSpeaking Background NSA: National Seniors Association Is a not-for-profit membership organisation and advocacy group of working and retired older Australians. OPA: Office of Public Advocate OPAN: Older Persons Advocacy Network An agency that can provide information to consumers their families and carers about their rights and responsibilities when accessing aged care services. RAD: Refundable Accommodation Deposit Is a lump sum payment for accommodation in an aged care home. This is the price of a room, in lump sum form that you have agreed with your aged care home to pay and

is fully refundable when you leave the aged care facility. RAS: Regional Assessment Service Is the program which undertakes aged care home support assessments RC: Respite Care Services designed to give carers a break from their caring role during planned or regular breaks, short holidays or emergencies. RV: Retirement Village Group of residential premises predominantly occupied by senior citizens who live in apartment style rooms /suite of rooms. SM HCP: Self-Managed Home Care Packages A program funded by the Australian Government to support older people with complex care needs to live independently in their own homes. The elderly package receiver can choose the provider(s) and services given, including the workers or contractors, when the services are provided and can control how the funding is spent. STRC: Short-term Restorative Care A program which provides services to older people for up to 8 weeks (56 days) to help them delay or avoid long-term care. VHC: Veteran’s Home Care Home care for eligible veterans, war widows/ widowers through the department of Veterans’ Affairs. SUMMER 2022 | Australian Carers Guide 59

cool t

10 tips to keep you and your home cool

SUMMER 2022 | Australian Carers Guide 61

! S R E R A C

ring for an a c ly t n e rr u c u o y Are omeone s r o e n o d e v lo y rl elde r mental with a disability o health condition? The role of a carer can be an isolating and difficult path to navigate. These incredible individuals make an invaluable contribution to the community, facing multiple challenges along the way.

Our free Pathways for Carers walking events are led by carers for carers. It’s what makes our program unique.

These uplifting free monthly events are hosted throughout Victoria by various local government electorates and community agencies. Walking groups typically use a casual, no-stress environment. The regular event concludes at a local community space or cafe where walkers will have the opportunity to hear from a guest speaker and share a delicious complimentary morning tea. Put simply it is fresh air, a friendly face and a hot cuppa at the end!

? WHAT IS PATHWAYS FOR CARERS? Pathways for Carers is a Victorian Government funded program that involves monthly walks with other carers, where participants can learn more about news, services, and support available to them. Supported by Interchange Outer East and Access Health & Community, the program provides participants with the opportunity to be active, socialise, connect with nature, and become involved with their local community. Whether it is an empathetic ear or merely a quiet stroll, the Pathways for Carers program is focused on providing support for carers, our community’s unsung heroes.

www.pathwaysforcarers.com.au LEARN MORE? To learn more about Pathways for Carers, including to be a part of setting up a walk in your local government area within Victoria, contact the Project Manager, Andrea at Interchange Outer East on 9758 5522.

Pathways for Carers - Victoria

Pathways for Carers Victoria

@pathways_for_carers_vic

Pathways for Carers acknowledges the support of the Victorian Government

L aw

How to protect your

kid’s

inheritance SUMMER 2022 | Australian Carers Guide 63

Avoiding family provision claims against your estate BY MICHAEL CLOHESY & ELIZA CAMPAIN

’m often asked how to avoid claims against a deceased estate; particularly by people with estranged children. The only truly effective way I suggest is to spend everything before you go. Unfortunately, that is often not a realistic solution and elderly people struggle with the idea that their disrespectful and absent adult child (who may have caused them great personal suffering) could get a share of their hardearned money after they pass. Parents often wish to reward their ‘good child’ who has spent time and energy supporting, loving and caring for their parents in their twilight years. Unfortunately, parents need to be mindful that a claim may be made against their estate if there is an uneven distribution in their will to their adult children or if they completely exclude a child as a beneficiary in their will. These types of claims are known variously throughout Australia as ‘Family Provision Claims’. A claim of this nature allows a disgruntled adult child who has not been provided with ‘adequate provision’ from their late parent’s estate to contest the terms of the will.

“

From experience children seek equality more than anything else.

”

64 Australian Carers Guide | SUMMER 2022

Unfortunately, these claims are becoming more common. In the Victorian Supreme Court alone, there were 406 of these claims filed last financial year. Family Provision claims are litigious in nature, lengthy in duration and drain significant funds from the deceased estate. In other words, such a claim should be avoided at all costs. Several different strategies outlined below can help you minimise the likelihood of a claim being made against your estate after you pass. A professional estate Family planning lawyer will Provision turn their mind claims are litigious to these in nature, lengthy strategies in duration and drain when significant funds from drafting your the deceased will. estate. To reduce the possibility of your Will being contested, consider the following:

1. MAKE A ‘FAIR’ WILL Let’s say you have two children, and you leave 50% of your assets to one child and 50% to the other child. This scenario will definitely reduce the risk of one child contesting the will as there has been an ‘even’ distribution. From experience children seek equality more than anything else. Yet, a ‘fair’ will does not mean the assets need to be distributed evenly amongst children or other beneficiaries. A ‘fair’ will often requires a judgement of the potential beneficiaries who may have a claim against your estate and an evaluation of whether

your intended distribution provides for their proper maintenance and support.

2. SPEND OR GIFT YOUR ASSETS BEFORE YOU DIE A simple tactic is to spend your assets or gift them to others before your death. By doing so, there are minimal assets left in the estate for children or family members to quarrel over. A person can provide a gift to a specific individual upon contemplation of their death (the legal term is donation mortis causa). This type of gift no longer forms part of their estate as the donor does not legally own the asset anymore. Be careful, however. New South Wales has special laws that allow for ‘notional estate claims’ against deceased estates. A notional estate claim is an application to the court by a claimant to reacquire assets that were distributed before the death of the willmaker back into the deceased estate. The strategy of gifting assets before a person dies may sound smooth sailing. However, it may not be practical as it could impair the availability of future or unforeseen expenses such as an accommodation bond for a nursing home. There is also the possibility that disgruntled family members can challenge a gift made before a person’s death based on undue influence or lack of mental capacity.

3. MAINTAINING A RIGHT OR INTEREST IN YOUR GIFTED ASSETS A downfall to gifting assets before a person’s death is that the person is depriving themself of the asset. However, a person can reserve some right or interest in the asset before gifting it to a loved one. For example, an asset (like the family home) can be gifted to a relative with the condition that the relative pays a rent charge or

provides an annuity. In this scenario, the person still receives a benefit from the asset in the form of income. This income can support the person for the remainder of their life. Once the asset is gifted, the legal title will pass to the relative, meaning the asset does not form part of the estate and is not susceptible to a claim.

4. PLACING YOUR ASSETS IN A FAMILY TRUST A family trust is a valuable mechanism to remove assets from a person’s estate. A family trust arises when a person or company holds assets for other people’s benefit, usually their family members. It is possible to still maintain control of the assets through acting as trustee for the trust. However, a possible downside is the transaction costs associated with placing any real property or shares into the trust.

5. HOLDING YOUR PROPERTY IN A JOINT TENANCY A simple technique to reduce the chance of a claim against an estate is to transfer property into joint ownership. Holding property in a joint tenancy is typical for married couples or couples who live together on a genuine domestic basis. For example, let’s say that mum and dad own their family home as ‘joint tenants’. (Check your Certificate of Title to see if this is the case). Upon mum’s death, dad will automatically become the sole owner of the property. The property will not pass through mum’s estate, meaning that the house is protected against a claim. Joint ownership can also be used by a parent who wishes to give property to a child on the expectation that the parent will die first. Notably, joint tenancy is different to property held as a ‘tenancy in common’. For a tenancy in common, the deceased’s share will form part of their estate. Again, have a SUMMER 2022 | Australian Carers Guide 65

look at your Certificate of Title to see which one it is.

6. BINDING DEATH BENEFIT NOMINATION FOR SUPERANNUATION These days, a large portion of people’s wealth will sit in their superannuation account. Since superannuation funds are technically not ‘personal assets’, they do not fall within a deceased person’s estate. For this reason, people should turn their minds to where those proceeds will go after their death. It is possible to direct your superannuation proceeds to selected individuals through a Binding Death Benefit Nomination. The Nomination form will often lapse after three years, meaning it requires continual upkeep. You can often find these forms via a simple online search.

your death. This payment will not become part of a deceased person’s estate. However, a person must be cautious if their policy is ‘self-owned’. In that case, the proceeds may be paid to the estate and therefore are susceptible to a claim. This article is merely a general summary of several strategies to minimise a family provision claim. As each person’s situation is unique, it is recommended that legal advice is sought to develop a tailored strategy for your estate planning.

Michael Clohesy is the National Head of Legal Services at Gathered Here. Michael can be emailed at michael@gatheredhere.com.au

7. LIFE INSURANCE POLICY If you own a life insurance policy, you may direct any payment to another person upon

Caring for someone ACCREDITED AGED CARE PROFESSIONAL™ who may need to enter Aged Care and don’t know where to start? Bob Nixon

Marlene Zwarts

Michelle Abela

Let us help you plan entry of your loved-one into Aged Care as stress free as possible. Our team of specialist Aged Care Advisors can help you with: Understanding the charges relating to Aged Care Analysis of the person’s financial position

Planning to cover cashflow needs Completing the paperwork

Presenting options available to make an informed decision Maintaining or maximising Centrelink/DVA benefits

Estate planning review Investing surplus monies if any

You are as close to us as your telephone or computer. We can join family members together anywhere in Victoria/Tasmania in telephone or video conference calls.

Nixon Financial Services Pty Ltd ABN 45 128 864 568 is a Corporate Authorised Representative of Sentry Advice Pty Ltd AFSL Number 227748. Bob Nixon, Marlene Zwarts and Michelle Abela are Authorised Representatives of Nixon Financial Services Pty Ltd and each have attained the status of an Accredited Aged Care Professional™.

CALL TODAY TO ARRANGE A FACE TO FACE OR ZOOM MEETING Ofﬁce Phone: 1300 930 084

Emergency: 0412 335 246

www.agedcareadvisors.com.au

Ofﬁces at: 23A Hamilton St, Gisborne, Vic 3437 and 19 Evans St, Sunbury, Vic 3429 66 Australian Carers Guide | SUMMER 2022

Think differently about aged care. We do.

Located across Melbourne and Geelong, our bright and modern residential aged care homes offer a unique range of facilities and services. From tranquil homes in rural settings, to state-of-the-art high-rise living, one of TLC’s homes will suit your lifestyle. • • • • •

On-site medical centres Spacious private rooms with adjoining ensuites Specially designed memory support environments Registered nurses on-duty 24-hours a day State-of-the-art gymnasiums offering tailored fitness programs

• • • •

On-staff physiotherapists, dietitians and podiatrists Hydrotherapy pools in selected homes Fully-equipped cafés Virtual reality cinemas

• Hairdressing salons • An exciting series of social activities

CALL US TO ARRANGE A PERSONALISED TOUR tlcagedcare.com.au I 131 TLC Clifton Views • Forest Lodge • Homestead Estate • Homewood • Marina • Noble Gardens Noble Manor • Sunlight • The Belmont • The Heights • Warralily Gardens

D ementia care

Dementia Discrimination D

uring this year’s Dementia Action Week, Dementia Australia released a report Discrimination and dementia - enough is enough, showing that people living with dementia and their carers experience discrimination that can lead to social isolation, loneliness and poor mental health. We know that COVID-19 has intensified these experiences.

Dementia Australia surveyed 900 people about dementia, discrimination and the impacts of COVID-19.

The respondents identified as either people living with dementia, family carers, family/friends of a person with dementia, healthcare professionals or people who were not impacted by dementia. BY MAREE MCCABE AM, CEO DEMENTIA AUSTRALIA

68 Australian Carers Guide | SUMMER 2022

The impact of anticipated discrimination affects those living with dementia, their carers and families How

Extended carers family and friends

Research demonstrates that this discriminatory behaviour impacts all aspects of a person’s life; from the way they engage socially to the types of services they access and receive and the way their human rights are interpreted.

A recent Joint Position Statement issued by Carers Australia and Dementia Australia in October 2020 also spoke about the discrimination faced, not only by people living with dementia, but also by their family and friend carers.

Examples of the discrimination include:

Carers report that even family and friends of a person with dementia may feel awkward in their presence and seek to avoid them, which can cause the carer to feel embarrassed, outcast and lonely.

• Families and friends dropping off and people with dementia reporting they are less likely to be included in social occasions and engagement. • Carers of people living with dementia being less likely to receive support from employers and potentially experiencing heightened financial and mental health impacts. • not disclosing their fears of dementia or a diagnosis or being reluctant to present for diagnosis when symptoms appear. This often results in self-isolation and poor mental health outcomes as well as hindering their access to services and supports. • accepting discriminatory behaviour because they do not feel empowered to speak up when their rights are compromised. • experiencing poorer care and fewer treatment options than those with other chronic diseases and not feeling able to challenge the system.

Fear of discrimination can exacerbate the social isolation already experienced by carers of people with dementia, as they dedicate many hours of their lives to their caring role. They also report experiencing increased anxiety, isolation and fatigue, which can lead to burn out and poorer mental health than those not in a caring role. It is important for the mental health and wellbeing of carers that they receive a break from their caring role to maintain their own independence and participate in social activities. The discrimination faced by carers is largely inseparable from the discrimination associated with those they care for, despite the World Health Organisation stating that people living with dementia, their families and carers have the right to be free from

SOME OF THE SURVEY RESULTS INCLUDED: • 43% of people living with dementia and 38% of family carers had postponed health or medical visits due to COVID-19 restrictions. • 32% of family carers indicated they had experienced poorer mental health or loneliness due to COVID-19 restrictions – 37% also noticed these impacts on the person they care for with dementia. • 34% of family carers and 30% of people living with dementia indicated their physical wellbeing had declined due to COVID-19 restrictions. SUMMER 2022 | Australian Carers Guide 69

discrimination, including intended or unintended discrimination on the grounds of a diagnosis of dementia. The need for better education It is critical for carers of people living with dementia to be supported in their caring role and able to live lives free from stigma and discrimination. They need to be able to access high-quality respite care that is responsive, respectful and culturally appropriate, and which addresses the needs of the person they care for as well as respecting the person’s individuality and promoting a good quality of life. While there are some communication techniques that can help carers to avoid negative responses from others and some mental health techniques that can help them avoid internalising stigmatisation, the key to systemic change is better educated communities and better educated families. Small acts of support and understanding can make a big difference in the lives of people living with dementia, their families and carers. When communities work together to become more inclusive and support people living with dementia and their carers, they can continue to engage in activities that are important to them. A concerted effort to improve community awareness to alleviate the discrimination faced by carers of people living with dementia is key.

The Joint Position Statement issued by Carers Australia and Dementia Australia recommended:

• The development of an awareness campaign - raising awareness by sharing stories of discrimination with the media as well as social posts around types of discrimination that carers of people living with dementia might experience.

70 Australian Carers Guide | SUMMER 2022

• Creating additional carer support services such as respite services, community support groups, and counselling to better meet the needs of carers caring for a person living with dementia. This is particularly important for the mental health and wellbeing of carers. • Providing a multi-component early intervention support program for carers of people living with dementia that combines education and training opportunities to equip carers to fulfil caring duties - with access to psychosocial interventions and supports that help to maintain the carer’s mental health and wellbeing. • Designing a service access gateway and a holistic assessment process that recognises the importance of carer supports alongside services for people with dementia. • Ensuring aged care support packages place equal importance on the needs of carers and people living with dementia. • Making mental health support services more broadly publicised, available and accessible for people who are specifically impacted by dementia. • Information and education about people living with dementia and the caring role people undertake be widely available on government and relevant service provider websites. Some tips for supporting carers include:

Keep in touch

Carers of people living with dementia can often end up isolated given the amount of time they spend caring for their loved ones. Do keep in touch through phone calls, emails, visits, letters or cards. Don’t worry if you don’t have all the answers, you can just listen without offering advice or judgement. Make sure you ask how THEY are doing, not just the person they care for.

If you can, do continue to keep in touch. Maintaining connection may be particularly important around birthdays or important cultural holidays.

Encourage them to take a break

It can be difficult to find the time to take a break when you are caring for a loved one. Help them take a break by offering to spend time with the person they care for. Or, if a carer you know is taking a holiday, perhaps you can offer to check in on the person they care for while they are away. Sometimes carers of people living with dementia may feel guilty about taking a break. Reassure them it’s ok and that you are here to support them.

Help to share some of the responsibilities

To take pressure off the primary carer, offer to help with some of the care tasks or responsibilities. Some practical ways of showing support might be to drop off meals, do their dishes, help in the garden or do some laundry. Ask what kind of support they would feel comfortable with and what might be helpful. From speaking to carers of people living with dementia, we know that one of the most helpful things is when family and friends can be regular in their support. Can you offer to reliably share some responsibilities once a week or once a month? This might be achieved by bringing together a small group of friends or family to create a roster.

Invite them out to an outing or event together Help carers by organising activities you can do together to relax. This might be small – like bringing over a magazine they like to read or making them a cup of tea. If you’re inviting them out for coffee or an activity, give them the option to either include the person they care for or to go

along by themselves. Keep the invitation open and flexible.

Encourage them to seek support if they need it

You can help a carer find support that works for them by becoming more educated on dementia and the services available. You can call the National Dementia Helpline (1800 100 500) to find support groups and services in their area. You can also register to become a Dementia Friend. As a Dementia Friend, you will build an understanding of dementia, the challenges faced by people living with dementia, what a dementia-friendly community means to people living with dementia, and how to support people living with dementia to stay connected.

Help them to look after their physical health

It might be difficult for carers to prioritise their own health as well as the health of the person they care for. Cook them a healthy meal or snack, encourage them to exercise with you or help them stay social by signing up to a community class together.

Support them to maintain good mental health If you notice changes in mood such as sadness and grief, encourage them to seek mental health services, talk to a professional or call the National Dementia Helpline on 1800 100 500. A little support can make a big difference to someone’s life and experience of dementia. Visit discrimination.dementia.org.au for more information. SUMMER 2022 | Australian Carers Guide 71

F inance

Tis the season to talk about AGED CARE

by rachel lane from aged care gurus

ome call it the silly season, others call it the festive season but I call this time of year “aged care season”. It’s a time when families come together, maybe for the first time since last Christmas, and realise that Mum or Dad or both need some (or a lot of) care. So, if your family gathering turns into a conversation about “what are we going to do to help Mum?” Here's my 12 tips for navigating the aged care season. SUMMER 2022 | Australian Carers Guide 73

1 Talk about it.

Conversations about care can be hard. Maintaining good communication and having a “with you” rather than “to you” attitude can make the transition easier for everyone. There is a wide range of accommodation and care options, sometimes older people feel like a conversation about aged care is a slippery slope to a nursing home when really having these conversations and planning early can be the best antidote to needing to move into residential aged care. But if the decision is made to move into residential aged care, starting your research sooner rather than later normally means you have far more choices.

2 Look into Home Care.

There’s a range of home care services, including Commonwealth Home Support Programme (CHSP), Home Care Packages, Department of Veteran’s Affairs (DVA) services and private care. While many people think of home care as a regular service you can access more than just your regular care. Home care services can also include equipment and aids, home modifications, respite services, home and garden maintenance and social activities.

Commonwealth Home Support Programme (CHSP) The range of services

available vary from one provider to another, as does the amount you will pay. People who can afford to do so will be asked to pay a cocontribution towards their services based on their income.

Home Care Packages are provided on a

consumer directed care basis, which means that you control the budget of funds in your home care package. You need to choose a provider to host your package and you can receive your services from them, from other approved service providers or a combination. You can even self-manage your package if you wish. The amount you pay for your Home Care Package depends on the level of package you receive and your assessable income. There are 4 levels of package; the basic daily fee is based on the level of your package and ranges from $9.88 per day at level 1 to $11.02 per day at level 4. In addition, you can pay an income tested care fee, based on your assessable

74 Australian Carers Guide | SUMMER 2022

income of up to $15.81 per day if you are a pensioner or $31.63 per day if you are selffunded.

Department of Veteran’s Affairs (DVA)

People who are eligible for DVA services should contact them about the wide range of services and support they provide to returned servicemen and woman and their widow/er.

3 Arrange an assessment of your care needs.

The first step in accessing government funded aged care is to have your care needs assessed, which starts with a call to MyAgedCare. If you are going to be receiving Commonwealth Home Support Programme (CHSP) services, then you will need a Regional Assessment Service (RAS) assessment. If you want to access a Home Care Package, a respite stay or a permanent move to an aged care facility you will need to have an Aged Care Assessment Team (ACAT) assessment (known as ACAS in Vic). The assessments are free and easy but you can be waiting many weeks, sometimes months at busy times. The assessment will normally be conducted face to face in your home where you will be asked questions about the things you are able to do for yourself and those that you need help with. Rest assured that the assessment team are there to help you.

4 Take a Break.

Respite in an aged care facility can give carers a much-needed break. It is also a great way to “try before you buy”. A respite stay of 2 or 3 weeks is normally long enough to get a good idea of the activities, the other residents, the food and most importantly the care. Respite is also very affordable as there is no accommodation costs or means tested care fee, you only pay the Basic Daily Fee, currently $53.56 per day. Of course, if you receive extra or additional services, which can include wine with meals, hairdressing, massage or Foxtel then you will need to pay for those.

5 Consider Downsizing.

Retirement villages and land lease communities are becoming a popular choice for people who need some care because they

provide the independence to do what you can for yourself with care and support for things that you can’t (or don’t want to) do. If you’re thinking about making the move to a retirement community, it’s important to crunch the numbers. Make sure you break down the costs into the Ingoing, Ongoing and Outgoing as simply comparing based on the upfront price means that you are ignoring two key elements of costs (what you will pay while you live there and when you leave). Other important questions that you should ask include: •

whether you need to pay stamp duty

•

how the ongoing costs are determined

•

ow much money you can expect to h receive after you leave

•

ow soon you will get it the money h after you leave

Some contracts are subject to guaranteed repayment time frames while others rely on the dwelling being sold to the next person.

6 Research your options. Whether you are considering moving into a granny flat with family, downsizing to a Retirement community or moving into residential aged care you need to do your research. In the words of the movie “The Castle” “It’s the vibe”. Most retirement communities will have opportunities for you take a tour, join in an activity or two or attend an open day – gather as much information as you can from the staff and from the residents who are living there. When it comes to granny flats it’s important to remember that living with family is not the same as joining them for dinner on a Sunday or the occasional holiday. Make sure you think about the dynamics of the house now and in the future. 7 Crunch the numbers.

Funding the move into a granny flat, retirement community or aged care home often involves the sale of your current home. If you receive a means tested pension such as the Age Pension make sure you understand

the impact of your move on your pension and other entitlements such as rent assistance and concession cards. For many people the amount of money they will get for their current home will be greater than what they spend on their new home. This often causes a reduction (or loss) of pension under the assets test. There are different asset thresholds depending on whether you are single or a couple and based on whether you are classified as a homeowner or not. Once your assets exceed the relevant threshold, your pension reduces by $7,800 per year for each $100,000 – which can have a terrible effect on your cash flow.

8 Timing.

If you are a couple, then the timing of your move into aged care can make a significant difference to your costs. It’s important that you understand the impact of moving together or separately (even a day apart). You see, your home is exempt from your aged care means test while your spouse lives there. Moving in separately can enable the first person to qualify as a “low means resident” and have some or all of their accommodation cost subsidised by the government. Before you employ such a strategy make sure you are happy with the accommodation you will be provided and that you have crunched the numbers on what it will mean for your pension and your cost of aged care in the longer term. It may sound crazy, but it is possible for low means residents to end up paying more than the market price.

9 Supersize your superannuation.

Downsizers who are over the age of 65 and have lived in their home for 10 years or more can qualify to make a “Downsizer Contribution” to their superannuation. You do not need to satisfy the work test or the age test to make a downsizer contribution and if you are eligible you can contribute up to $300,000 from the sale of your home (which means an eligible couple could contribute up to $600,000). You can only access the scheme once (once accessed, you cannot use it again on another SUMMER 2022 | Australian Carers Guide 75

property) and your contribution will need to be made within 90 days of your home selling (unless there are extenuating circumstances) with the appropriate downsizer contribution form completed for your super fund. The contribution doesn’t count towards your contribution caps and there is no requirement that you purchase a new home. However, your superannuation is included in the means testing arrangements for the Age pension.

10 Have a trusted Attorney.

Having an Enduring Power of Attorney enables a trusted person or people, rather than a tribunal or a court, to make decisions for you when you can’t. Powers of attorney can be made for financial decisions, medical decisions and lifestyle decisions. You may wish to nominate the same person or different people for different roles. Make sure you have one.

11 Estate Plan.

A good estate plan is more than “just a will” – it considers the assets that will be part of the estate and those that won’t and provides a clear document of your wishes. It is really important to have one and have it properly documented. It doesn’t need to be complicated, although

76 Australian Carers Guide | SUMMER 2022

there can be significant financial benefits to having a testamentary trust (which is where your will creates a trust that is responsible for the distribution of assets and income). The most important thing is to speak to a legal professional about who you do (and possibly don’t) want to receive your assets when you are gone.

12 Get Advice.

Whether it’s a granny flat, a retirement community, home care or an aged care home, crunching all of the numbers can be complicated. Advice from a Retirement Living and Aged Care Specialist will ensure you understand all of the choices that you have and the strategies you can use to make it more affordable. The right advice is well worth the cost. Rachel Lane is the principle of Aged Care Gurus where she oversees a national network of specialist advisers. She writes regular columns on retirement living and aged care for the Sydney morning Herald, Melbourne's The Age and the Brisbane Times and she regularly speaks on TV and Radio. Rachel has co-authored a number of books, including the Best Seller Aged Care, Who Cares? and her new book Downsizing Made Simple. All figures are correct as of November 1st 2021

We’re Here to Help The path to entering aged care can be complicated and many people find it difficult to understand. That’s why at Respect we now have expertly trained Customer Relationship Consultants that can help to make your journey a lot easier. From help navigating the system, to explanations about your financial options, we are here to help you every step of the way. Call us on 1300 144 144 to book your in-home consultation today!

Coroneagh Park Penguin Alcheringa Swan Hill

Eliza Purton Ulverstone

Avonlea Nhill

Coates St Arnaud

Mt St Vincent Ulverstone

Tyler Village Launceston

Cohuna Village Cohuna

St Ann’s Hobart

St John’s Wangaratta

Wellington Views Old Beach

C arers

Photos: CanStock Photo

Tips for

retirees who have become carers

By Mary Bart

78 Australian Carers Guide | SUMMER 2022

Is retirement not quite turning out as you expected? Have those dreams of sitting on a tropical island, sipping martinis, been replaced by caring for a loved one? Make the most of retirement years with these words of advice: Keep an optimistic attitude 1Having an optimistic attitude and

a good sense of humour can only increase your enjoyment of the world. Life often throws us nasty surprises and curve balls, but staying upbeat will sustain you through difficult times. If you find yourself becoming overwhelmed with feelings of sadness, hopelessness or depression, seek professional help. Being a primary carer might have not been in your planned future, but it is a transition that is often part of the aging process and is now your new normal. Accepting and embracing this change will better allow you to make the most of each day.

Take care of your health 2Create and maintain a regimen to

take care of your health. With others counting on you, staying active, alert and healthy can make all the difference. Part of being healthy means not over-eating or -drinking, and taking the time for your own medical and dental check-ups and appointments. Being physically active is key. Try walking the block, taking a Zumba class or even regularly following an exercise video at home to keep supple and fit.

tay connected and embrace 3 Slife-long learning

Participate more, share more and do what you can to spend time with others. Here are just a few ideas… • If you have always enjoyed your book club, an evening class or simply having coffee with a friend, keep doing them. If necessary, ask friends or family for help so that you can take time for yourself on a regular basis.

• Seek out local support groups to help you deal with your loved one’s health issues. Most health-related organizations (e.g., the Alzheimer

“If you can’t change your fate, offer such groups for families with change your common issues, needs and realities attitude.” to come together. Society, Heart and Stroke Foundation)

• Do things with grandchildren or young adults—their energy and joy for life can be contagious. In addition, young people offer a wonderful connection to new ideas and technologies that will open doors for you. • Explore cultural activities. Enjoy a free concert in the park, visit a museum or check out the animals at the local zoo. If mobility is an issue, look online to make sure your chosen place is accessible. • Get involved in politics. Learn more about your neighbours and their issues and concerns. Offer to lend a hand with campaigns and support the next candidate running in your riding. • Technology is a great, often inexpensive way to stay connected. Try a computer class, learn to Skype or take an online course. The internet will expand your world, increase your links to the outside and sustain your

Amy Tan

Meet Sam Sam’s heart attack forced him to rethink his life, and ultimately led to an earlierthan-expected retirement. He also had to change his eating habits and add more exercise to his days. Through the months of Sam’s recovery, his family offered their love and support by preparing his meals, cleaning his home and doing his shopping. Sam now is an active retiree who plays golf regularly with friends, travels and volunteers at his local hospital. According to Sam, “I am very thankful for the support of my family and now lead a rich, full life.” SUMMER 2022 | Australian Carers Guide 79

Meet Ruth Ruth’s husband, Luke, has dementia. Ruth, who is 72 years old, now spends most of her time caring for Luke and rarely leaves him alone. Ruth shares her thoughts about her life. “I thought that when I quit work I would visit with friends and Luke and I would travel. That is nothing close to what my life is today. Today, I work harder than ever before to keep my husband, myself and our home going. Caring, although not what I had planned for this stage of my life, is now allowing me to cherish every day with Luke. I know that my carer will not last forever, but, for today, it is my life. It is my purpose.” spirits, even during the most miserable winter weather. Embracing life-long learning is all about consciously keeping a sharp mind. Challenging yourself to try something new - such as playing the piano, taking an art class or simply trying a new recipe - will make sure your brain stays active.

4 Consider your financial stability

Managing your finances so that you can deal with any nasty surprises will make you feel more comfortable and secure. As a carer, there might well be extra costs that you hadn’t thought about. Will you need to pay for homecare services, medical supplies or prescriptions? Perhaps this is the time to “right size” your home. That might mean moving into a smaller place, such as a flat or bungalow, or upgrading your existing house so that it has a safer bathroom, wider doorways and less challenging entrances and exits. The decisions you make about where you live should take into account potential future health needs, ease of maintenance and proximity to medical services. If it is possible in your situation you might also consider going back to work on a part-time basis, both to bring extra cash and as a way to stay socially 80 Australian Carers Guide | SUMMER 2022

engaged. Do the math. Look at your current and expected expenses and compare them with the money you have. A financial planner can often identify areas where you can change your spending to allow you to maintain your lifestyle. Of course, all financial planners will tell you to live within your means and make (often difficult) adjustments to keep your head above water.

Think about spirituality 5 Spirituality is not the same as

religion. It is about you knowing who you are, how you handle challenges and what your place is in this world. How you see yourself and your world is drawn from your purpose in life and your ongoing values. Knowing who you are will keep you strong, and able to tackle and conquer each day.

your legal affairs in order 6It isGetnever too early and sometimes

too late to get your legal affairs in order. Work with a lawyer to draft a power of attorney document and will, and make sure the person you are caring for also has his or her affairs in order. Working with a lawyer to write these documents will ensure that your wishes, values and beliefs are respected, and will also bring greater peace of mind in your retirement to you and your family.

7 Give back and volunteer

Ask retirees why they volunteer and they will probably say that they like to support a project or cause they

believe in, and that allows them to use their skills and knowledge to make a worthwhile contribution. There are many volunteering opportunities out there, such as mentoring or helping at the local food bank. Staying active and involved has clear health benefits, such as reducing the likelihood of loneliness, depression and isolation, and keeping the body and mind sharp and engaged. It is usually easy to finding volunteering opportunities, especially if you use the internet. Most organizations have websites and many community services groups post placements. Find something that interests you and give back. You will achieve great satisfaction by helping others.

Explore new 8 hobbies

Take time for yourself and activities that make you feel happy and fulfilled. Going back to an old favourite or trying a new hobby that you’ve never had time for in the past can be good for your mind, body and soul. Ok, so skydiving might be a bit risky, but lots of us still decide it’s now or never and jump on our 60th, 70th or 80th birthdays! Think of things you enjoy doing and be sure to write them into your schedule. Don’t feel that you have to go for the big adventure. Simple things, such as knitting a scarf, reading the latest book from your favourite author, planting bright flowers in the garden or taking photographs of birds in the park, can be just as fulfilling. These activities don’t cost much money, yet will bring a wealth of joy into your world.

“The trouble with retirement is you never get a day off.” Abe Lemons

Create goals for your hobbies and plan special things to look forward to improve your golf score, join friends for a mid-week game of cards or try a new recipe each week. Be bold and creative, and your days will become more fun and rewarding.

9 Make life plans

In contrast to our younger working or childbearing years, our time as older adults can be less well structured and lack a specific roadmap. For some, having short, medium and long-term

Meet Sylvie and Alex Alex has a young family that Sylvie is helping take care of. Since her husband passed away, she’s had more time to visit her grandchildren, pick them up from school and participate in their evening activities. However Sylvie was feeling lonely and not very safe, as well as being strapped for cash. Alex and his wife recently invited Sylvie to move into their home. Together they’ve created a comfortable in-law suite. Sylvie now feels safe, comfortable and happy. I have the best of both worlds. I’m able to maintain my independence, cook for myself when I want to, and see my friends. I’m also able to see and help my son and his family whenever I like. It’s a sensible, long-term solution for us all.

SUMMER 2022 | Australian Carers Guide 81

10 Foster relationships plans can be comforting. Think about today. What is on your plate, and how can you make the most of living in the moment? Where can you expect your life to be in five, 10 and 20 years? Having an idea of these time frames will allow you to design a plan that might have different activities or responsibilities for each time period. For example, you might be living in a large house today and want to downsize in a few years; or plan to reduce your working hours. Creating a life plan will not only help you to stay positive, but will also keep you on track to reach your personal goals.

Meet Rose This mother of three took early retirement to care for her sister. Rose is still very active. She volunteers at the local church and attends fitness classes to keep herself healthy. “I try to see friends on a regular basis, and focus on eating well, but it’s hard to juggle everything.” “I’ve got my hands full caring for my older sister Babs. She’s got bad arthritis and needs me to shop, take her to appointments and cook most of her meals. She fusses quite a lot and calls me from her apartment at all hours, day and night—it’s hard for both of us. I’m afraid she soon won’t be able to live on her own.”

Close relationships give our lives purpose and shape who we are. As we get older, we can decide who we want to associate with, and we can let friends, family and acquaintances either stay with us or drift away. Try to stay close to people who are dear, regardless of the miles that separate you. If your marital status changes then you might wish to think about exploring new romantic relationships. Seek out community and hobby groups that will introduce you to interesting potential friends.

I hope you find some of these tips helpful. Being a carer reshapes our worlds, dreams and plans. However, both caring and retirement offer new opportunities and challenges. Success in negotiating these will be achieved by maintaining a positive attitude, adapting to change and taking care of yourself. Fulfillment will come through cherishing the good days, planning for better days and dreaming of great days. Mary Bart is the chair of Caregiving Matters, an internet-based registered charity that offers education and support to carers

exclusive subscription offer BUY 3 GET ONE FREE. 3 issues for only $29.80+gst (incl. delivery) Save 25% off the news stand price. Call 1300 717 515

82 Australian Carers Guide | SUMMER 2022

$39.

Do you know your aged care choices? Seeking additional care for an aging loved one can feel overwhelming. Their loss of independence can be extremely distressing, and expectations weigh heavily on family.

PLANNING FOR YOUR NEEDS Being time poor or supporting a family member who is showing resistance to care, means carers often struggle alone. Dana Sawyer from My Care Path explains, “Many carers don’t know their options. Planning together, we consider lifestyle, cultural, family and budgetary considerations, empowering carers to make choices centred around their unique circumstances”.

provide highly personalised aged care coordination with empathy and sensitivity, to help families support the best interests of their elderly loved ones. Mary from Victoria was supported by My Care Path to secure a care package for her elderly mother. “Navigating the system was completely foreign to my sister and me”, she said. “Jayne from My Care Path guided us every step of the way with kindness and compassion. Now Mum has the support she needs to stay living in her much-loved home”. Whether seeking in-home or residential aged care, the team at My Care Path are ready to support you to understand your choices.

STAYING HOME FOR LONGER Many older Australians prefer to stay in their homes for as long as possible and, increasingly, they can. My Care Path’s expert consultants

Discover your options: mycarepath.com.au 1300 755 702

AUSTRALIA’S PREMIER AGED CARE COORDINATION SERVICE Your path to quality aged care My Care Path is a national aged care coordination service. Whether you are considering government or privately funded options, looking for home or residential care providers, our end-to-end service will support every step. We will navigate this complex sector providing you with expert advice, to find the right support for your loved one.

Our services include: ✔ Aged care advocacy ✔ Selecting an aged care service to match your needs ✔ Home Care Package Comparison report ✔ Shortlisting aged care vacancies ✔ Explaining fees and charges ✔ Assistance with Centrelink and admission paperwork ✔ Support accessing and understanding ‘My Aged Care’ Every case is unique. No matter your budget or care needs, you don’t need to struggle through the system on your own.

Call us on 1300 755 702 mycarepath.com.au SUMMER 2022 | Australian Carers Guide 83

Reconnecting after

COVID

The way we live our lives has changed, perhaps forever, as a result of the COVID-19 pandemic, and this particularly applies to the ways we socialise. It’s normal to feel some trepidation about “dipping your toes” in a regular social life once again, particularly if you are a carer and face the extra apprehension of supporting the person you care for to readjust too. We have compiled some tips to help you and the person you care for with this adjustment to help make the post-lockdown transition as smooth as possible.

EASE-IN You may find that socialising leaves you feeling exhausted as you adjust to getting out of the house and seeing people face-toface again. While it can be tempting to get caught up in the excitement of restrictions easing and pack each weekend full of exciting social engagements, we recommend just scheduling one or two things in each weekend as you get used to the new “COVID normal”.

JOIN A GROUP Joining a group or club can be a great way of meeting people and bonding over shared experiences or interests. Carer Support Groups provide an opportunity to meet other carers, learn from other people’s journeys and share useful resources. Alternatively, there are also specialised groups for sports, crafts and even board games. 84 Australian Carers Guide | SUMMER 2022

To find out more about Carer Support Groups near you, visit the Carers Victoria website.

LEARN SOMETHING NEW Like joining a group, taking a class or workshop provides you with an opportunity to meet new people while also honing a new skill or knowledge. Whether it’s learning a new language, following a professional dream or learning how to make pottery, there is no limit to what exciting new skills you could acquire. Carers Victoria delivers free workshops for carers every week, covering a huge range of topics from carer wellbeing to practical tips for carers.

SCHEDULE TIME FOR YOURSELF One of the silver linings of the pandemic has been the increased focus on taking time out for self-care. As we get caught up in the whirlwind of post-lockdown celebrations and catch-ups, it’s easy to forget the importance of tending to our wellbeing. If you benefited from extra self-care time over lockdown, try to continue to schedule time out for yourself. This may be as simple as getting up 10 minutes earlier to enjoy a cup of tea before the person you care for wakes up, or doing a 10-minute meditation practice before bed each night. Write it in your diary, set a reminder in your phone – whatever you need to remind yourself that “you time” is important.

Supporting Carers Across Victoria As the peak body for carers in Victoria, Carers Victoria provides a range of supports for unpaid carers across the state.

SUPPORT FOR CARERS PROGRAM The Support for Carers Program provides respite, other services and supports for all Victorian carers (including young carers carers under 25 years), who are caring for someone who: • Is older with care needs; • Has a mental illness; • Has a chronic illness; • Has a disability; • Has dementia (including younger-onset dementia). The program focuses on person-centered care and supports through:

Carers Victoria’s events provide a great opportunity for carers to unwind, meet other carers and have some fun. Our recent events have included live comedy sets from renowned comedians Nazeem Hussain and Denise Scott, a family day out for carers at Melbourne Zoo and information sessions from service providers such as the Carer Gateway. “The whole day was amazing. It was great to meet the staff at Carers Victoria who we have been speaking with regularly over the past 12 months. The zoo was wonderful. We had a great day and enjoyed everything.” - Cathy To find out what’s coming up, visit our website.

MEMBERSHIP

• One-off or short-term support for carers including goods and equipment, that can add to other services or fill service gaps;

Become a member of Carers Victoria and join our community to help us make a difference in the lives of Victorian carers.

• Support to people in a care relationship, at the same time and same place if people want to be together while receiving support;

Membership is free and open to carers, former carers and supporters.

• Supporting people’s wellbeing - quality of life, physical and mental wellbeing, social activity and social connections. For example, carers can get respite with social, health and other support.

• Exclusive invitations to events including our popular Mingle events, carer workshops and programs specifically designed for carers;

To find out more about the Support for Carers program phone Carers Victoria on 1800 514 845.

WORKSHOPS AND EVENTS Carers Victoria offers regular workshops and events. Our Education team are experts in carer issues and we offer workshops on a range of topics to support carers to empower themselves. Workshop themes include carer wellbeing and self-care, navigating the disability and aged care systems, and managing common legal issues such as power of attorney.

Membership benefits include:

• Championing for real change through consultations, focus groups and research; • Staying informed with our monthly eBulletin ‘The Voice’ jam-packed with important carer issues, events and stories and free digital access to Australian Carers Guide; • Special member offers including Hoyts movie tickets and discounts; • Free sign up for individuals. To become a member, visit www.carersvictoria.org.au/about-us/ourmembership SUMMER 2022 | Australian Carers Guide 85

Merrin’s

INCREDIBLE CARE FOR HER MOTHER Merrin is a powerhouse of a woman with a lot more on her plate than most.

Based in Mount Evelyn, she is a wife, mother of two, full-time high school teacher and primary carer to her elderly mother.

On a daily basis Merrin provides incredible care not only to her husband, sons and students but also for her mum Elaine who has Parkinson’s disease. 81-year-old Elaine was diagnosed over six years ago and requires daily assistance with 86 Australian Carers Guide | SUMMER 2022

everyday tasks, such as taking medication, travel and booking doctor’s appointments. In conjunction to Parkinson’s, Elaine has several other heart and tendon-related conditions. Staying on top of her fitness is imperative for Elaine’s wellbeing, but also challenging with these conditions. As an unpaid carer, Merrin’s daily routine starts around 5.30am. She gets up early to complete housework before she leaves for her teaching job so that Elaine can have an

“

Carers Victoria has helped deepen the understanding of what the unpaid carer role looks like. It has been able to give us a voice, because individually we don’t have the chance to make our voice heard. Having more registered members is critical because the more carers we have, the louder our voice will be.

easier day in her absence. As a maths and science teacher Merrin is required to spend a lot of time preparing classes and travelling, which can make scheduling challenging especially when Elaine needs to attend appointments.

”

through can be so nourishing, particularly when times get challenging.” Despite the challenges, Merrin insists she is more than happy to have the opportunity to care for her mother.

Merrin was relieved when she found out about the support available from Carers Victoria.

“She’s my mum and it’s been really nice to repay her for all the years when she cared for us. She’s always been really supportive and wonderful with my boys over the years. She’s been the taxi service for all of us and has done many pick-ups and dropoffs. My boys and mum have an amazing relationship and will talk about anything. Their close connection is something that a lot of grandparents could only wish for. It’s very special.”

“Carers Victoria has also organised some amazing support groups for us. Having those support networks are very beneficial – being surrounded by people who understand what you’re going

To show your support for carers like Merrin, become a Carers Victoria member. Visit www.carersvictoria.org.au/about-us/ourmembership to sign up today. Membership is free for individual carers and supporters.

Since assuming the role of primary carer for her mother, there have been some significant financial impacts on Merrin. For instance, she’s had to modify her family home to cater to Elaine’s needs, including adding in extra handles in the shower and ramps around the house to ensure she stays safe and won’t fall.

SUMMER 2022 | Australian Carers Guide 87

Secrets to

By Theresa Albert, DHN, RNCP

better sleep

he jury is in: Driving drowsy is as dangerous as (if not more so than), driving drunk. And yet, millions of us do it every day. We bolster ourselves with caffeine and keep going–there’s just so much to be done! Shift workers suffer the greatest impact, but in one 2014 study, 4.5 per cent of Australians (that’s 1.2 million people, and mostly women), used prescription sleeping pills and another million used tranquilizers, daily. If we soldier on with our bad habits, we’ll never get a better night’s sleep. Experts suggest that the main culprits to a good night’s rest are:

1 Caffeine: It can take up to 20 hours

to clear your liver of caffeine. You may not think it is affecting you so try cutting off earlier and earlier in the day until your last sip of the stuff is 2pm.

2 Indigestion: Eating too late at night

interferes with your sleep. It isn’t so much that you have heartburn or that “full-feeling” keeps you awake, which are both true, but it is more that when you sleep, hormones are released. They have the “reboot” role and eating, especially a heavy meal, interferes. Stop eating two to three hours before bed.

3 Stress: Stress is a huge factor in not

getting a good sleep and you need to be aware of your state of mind right before you hit the hay. Sitting in front of a flickering computer or TV screen, balancing your chequebook or

88 Australian Carers Guide | SUMMER 2022

fighting are not restful activities. There is a process that your body needs to go through before it lets itself relax. Think of it as sleep foreplay. A warm bath, journal writing, 20 deep breaths and reading, rather than looking at a spreadsheet.

4 Vigorous exercise at night: Exercise

is great for you! It heats up your metabolism long after you stop exercising, to maximise your burn. But this complicates matters for the reboot. That’s when you might notice that you aren’t sleeping well and turn to caffeine to stay awake through the day (which takes you back to the top of this list). It’s a vicious cycle. So if the only time you can exercise is at night, try to finish at least three hours before you expect to sleep.

5 Lack of magnesium: It takes calcium

to flex a muscle and magnesium to let it go flaccid–a simple physiological fact. We spend a lot of time flexing our muscles in the actions of being, laughing and blinking but not a lot of time giving them what they need to relax. Some high-magnesium foods are oats, dates, nuts, figs, milk, seafood, molasses, seeds, wheat germ and other whole grains. An example of optimum daily magnesium intake might include: one cup of yogurt, one cup of oatmeal, five almonds, five ounces of fish and one cup of warm milk (before bed). Supplementing with 100 milligrams of magnesium before bed can do wonders. Theresa Albert is a personal nutritionist, author & food writer. www.myfriendinfood.com

Do you need a break? We’re here for you At Allity, we are here to support you through the planning of your loved one’s respite care. As a carer, it is important to take time for yourself to rest and recharge. Whether you are planning a break, have appointments scheduled or should an emergency arise where immediate care is required, we are here for you. Who can benefit from respite? • A carer who is unwell needing time to recuperate • Carers feeling overwhelmed and needing support with a loved one • GP, Hospital Social Worker or Allied Health Specialist needing a patient care solution How do I access respite? • Getting access to respite is as simple as contacting the Allity Home closest to you for more information or assistance Contact your local Allity Home or visit allity.com.au Bass Hill. Bass Hill t: (02) 9644 6122

Coastal Waters. Worrowing Heights t: (02) 4443 0077

Redleaf Manor. Concord t: (02) 8762 6000

Bayside. Bonnells Bay t: (02) 4973 6799

Gosling Creek. Orange t: (02) 6369 9800

Riverwood. West Albury t: (02) 6023 9700

Beechwood. Revesby t: (02) 8774 5400

Greenwood. Normanhurst t: (02) 9372 3400

Rosemore. Belmore t: (02) 9718 6156

Brentwood. Parramatta t: (02) 9635 1114

Pemulwuy. Pemulwuy (Greystanes) t: (02) 8863 9000

Willandra. Marrickville t: (02) 9569 4117

Calare. Orange t: (02) 6362 2311

Pendle Hill. Pendle Hill t: (02) 9631 1066

• With Aged Care Assessment – Standard Respite Fees apply as well as additional services at the Home. • Without Aged Care Assessment – Resident needs to be over the age of 65 and be likely to receive approval on Aged Care Assessment. Should they not qualify, Private Respite Fees apply.

Making every day the best it can be

www.allity.com.au

Introducing Carers TAS & Care2Serve If you provide support to a family member or friend with disability, who is frail aged, has mental ill health, chronic or life-limiting illness or alcohol or other drug dependence, then Carers Tasmania & Care2Serve can support you.

1 in 8 Australians are carers • Almost 2.65 million Australian’s are carers • Over 235,000 carers are under the age of 25 • Nationally, unpaid carers provide 1.9 billion hours of care every year, saving the Australian government up to $77.9 billion annually

In Tasmania there are 80,000+ unpaid carers 1:6 Tasmanians are carers

Who is Carers Tas & Care2Serve Carers Tas is part of the Carers Australia network and has been the Peak Body since 2018. Carers Tas advocates for family and friend carers with government and other agencies to improve legislation, policy and programs. Care2Serve is the service arm of Carers Tas, providing a wide range of state and federal carer-specific supports. Care2Serve is Tasmania’s only Carer Gateway service provider, and one of only ten providers nationally. Care2Serve is a long-term and trusted Home and Community Care provider for the Tasmanian Government. We have offices in Moonah, Launceston and Burnie, but provide outreach services into other cities and towns directly or through our carer kiosk partners. 90 Australian Carers Guide | SUMMER 2022

What is the CarerisGateway? What the

The Australian Government wants Carer Gateway? to m ake it easier for carers to access

support. The Australian Government wants to make it easier for carers access support. For this reason, Carer to Gateway was For this reason, Carer Gateway launched in 2020 that meanswas carers need onlyinone number or need launched 2020phone that means carers go through onenumber websiteorto only one phone goobtain through support in their caring roles. in their one website to obtain support Care2Serve caring roles. is the Carer Gateway service provider for all of Tasmania. Care2Serve is the Carer Gateway service provider for all of Tasmania

Connect with other carers Meet with people in similar caring Connect withstories, other carers situations and share your knowledge and experiences.

Coaching

Coaching can be up to 6 x 1 hr sessions Coaching be up toanything 6 x 1 hr sessions and and can becan around the carer discussions can be around anything the carer wants to focus on including: wants to focus on including:

• • Health and wellbeing Health and wellbeing • • Understanding inclusion and advocacy Understanding inclusion and advocacy • • Exploring the emotions of caring Exploring the emotions of caring • • Exploring how caring role can Exploring how thethe caring role can change over timeover time change Navigating the dayday to day challenges of the • • Navigating the to day challenges caring role of the caring role • Exploring how to build and maintain mutually • Exploring how to build and maintain supportive relationships mutually supportive relationships • Work, study and volunteering • Work, study and volunteering implications of the • Exploring the • Exploring caring role. the financial implications of the caring role.

Meet with people in similar caring situations

• and In-person meet local carers, share share your-stories, knowledge and advice and learn from each other in a experience. safe space. • In-person – meet local carers, share advice • and Workshops Workshops learn from -each other in a are safe space. available on different topics aimed • Workshops – Workshops are available at connecting, supporting and on different topics aimed at connecting, empowering. supporting and empowering carers.

$ $

Financial support

Get financial support to assist you in Get with people support to assist you in your Meet your caring role. in similar caring caring role. situations and share your stories, Financial packages: knowledge and experiences. Financialsupport support packages: • one-off practical support the of form of In-person - meet support local carers, share advice • one-off practical in theinform equipment or an item to assist you in andequipment learn from each in ayou safe space. or an itemother to assist in your your caring caring role. role. Workshops - Workshops are available • rangeofof ongoing practical supports, aa range ongoing practical such on• different topics aimed atsupports, connecting, as planned respite or transport, provided such as planned respite or transport, supporting and empowering. over a twelve-month period. provided over a twelve-month period.

Counselling Counselling If you’re feelingstressed, stressed, anxious, sadsad or or If you’re feeling anxious, frustrated, a professional counsellor can talk talk frustrated, a professional counsellor can with you about your worries and offer help. with you about your worries and offer help. In-person -– speak speak one-on-one withwith a a • •In-person one-on-one professional counsellor in your local local area. professional counsellor in your Online counselling – speak with a •area. counsellor online in the-comfort of your • Online counselling speak with a own home. counsellor online in the comfort of your own home.

Emergency Respite

Emergency respite

Get assistance in looking after the person you

care for if an unplanned event stops from Get assistance in looking after theyou person being care. For event example if you you careable fortoif provide an unplanned stops arefrom ill or injured. you being able to provide care. For example if you are ill or injured.

You’re not alone. You’re not422 alone. Call 1800 737 Call 1800 422 737 (& press 1) to speak (& press 1) to speak to our team. to our team. SUMMER 2022 | Australian Carers Guide 91

The Carer Gateway offers a range of supports to carers including Carer Coaching. You might normally associate coaching with sport where a coach gives solutions to players on how to improve their technical skills and make a judgement based on their performance. You can relax, we take a different approach. We ask what you want and join you in making the change or reaching a goal. We offer room to talk, reflect and think…. you may have a problem or be at a point in life that you can’t see a way forward or you may have a situation that needs talking through. Carers are skilled problem solvers and fixers usually solving and fixing problems for others. We offer to support carers in discovering what the real challenge is for them. Finding the important issue can make it clear what the next step may be. The scope is whatever you bring to the session, your coach is curious and seeks to understand. The carer is the driver of the change and the expert in overcoming challenges. One participant came to coaching wanting to get back into the paid workforce after 15 years as a full-time carer. He was 56 and didn’t know where to start.

92 Australian Carers Guide | SUMMER 2022

He had several sessions with a Coach at the Carer Gateway, discussing his work and caring history, interests, skills, barriers and options. This carer did get a job having discovered that he had a lot of skills to offer and went on to rethink a whole new approach to work.

Sometimes the problems can seem insurmountable, things just pile up, and you might simply need someone to listen…. A carer who was trying to think about how to address having a regular income, moving house, the caring role and a new relationship didn’t know how to approach what seemed like a mountain to climb. With her Coach she talked through her priorities over several sessions. It became clear that she knew her priorities but needed the space and time to approach her mountain thinking through all her options. We can provide up to six sessions of coaching – weekly or fortnightly – it’s your choice. The Carer Gateway offers online self-guided coaching, phone, or face to face. We also provide resources such as a coaching journal or other resources that may be helpful. We have coaches across the state. Call us at the Carer Gateway for an appointment on 1800 422 737.

Events by Care2Serve: Eligibility to attend workshops by Care2Serve: • Registered carer with the Carer Gateway • Fully vaccinated and up to date with boosters

End of life planning This workshop will provide an overview of guardian and administration, enduring guardian and power of attorney processes and perhaps advanced care directives as ways in which people can plan ahead in case of a loss of capacity. Time: 10am - 1pm for all 4 workshops Gateway Hotel, Devonport, 1 Feb Beach Hotel, NW, 8 Feb Blackstone Christian Centre, Launceston, 1 Mar Glenorchy District Football Club, 7 Mar

Suicide Prevention Presented by CORES Australia, the training will provide participants with the essential skills to identify and respond to a person at risk of suicide, and: • Recognise the warning signs of suicide • Learn how to support a person at risk to access appropriate services and to develop their own safety plan • Promote help-seeking behaviour before a crisis occurs • Learn to identify their own self-care strategies • Provide an opportunity for participants to develop their own personalised safety plan Time: 9:30am - 4:30pm Blackstone Christian Centre, 2 Feb Beach Hotel, 7 Feb Glenorchy District Football Club, 21 Feb

Back Care & Manual Handling Learn tips & tricks on how to manage back pain. This workshop is run in conjunction with Medecs Learning.

Caring for someone with Diabetes Topics include: • Caring for my body • Medications to help my diabetes • Choosing healthy foods • Strategies & Tips Glenorchy District Football Club, 22 Mar Blackstone Christian Centre, 20 April Beach Hotel, Burnie, 20 May Keep an eye out for other upcoming workshops on Facebook or our website www.facebook.com/CarersTasmania www.facebook.com/care2serve www.carerstas.org/news-events-2/

Other events to look out for: Live Well, Live Long Program The Live Well, Live Long Program is a FREE 12 week, informative, interactive and educative program that provides a holistic approach to health and wellness. Three, 12-week programs are held at the Clarence Integrated Care Centre each year. Contact the Clarence Integrated Care Centre on 03 6166 2350 or go to Clarence City Council’s website. 2022 program dates: 15 Feb – 10 May* *No Session 19 April due to Easter Tuesday public holiday

The program is an award-winning partnership between Clarence City Council, Clarence Integrated Care Centre and the Tasmanian Health Service. • This service is for Everyone • Cost is Free

Also Happening: he 7th National Elder Abuse Conference T (NEAC) at Wrest Point Conference Centre in Hobart on 14 and 15 February 2022. Co–hosted by Elder Abuse Action Australia (EAAA) and COTA Tasmania.

Time: 10am - 1pm North, Blackstone Christian Centre, 25 Feb Glenorchy District Football Club, 18 Feb Beach Hotel, North West TBA SUMMER 2022 | Australian Carers Guide 93

expert advice CAUSES OF SARCOPENIA What causes muscle loss? Experts think that several factors contribute to muscle loss (also known as sarcopenia). Physical inactivity is one of them but it’s not the whole story, since active people also lose muscle. Other reasons might include age-related hormonal changes that reduce muscle cell growth, reduced nerve activity, inflammation, insufficient protein or calorie consumption, and a decline in our body’s ability to get energy from protein. Researchers are working to better understand sarcopenia. For example, one recent study looked at whether eating more protein can help prevent muscle loss in older adults (conclusion: Probably yes, but further research is needed). Another study has explored the connection between muscle health and declining nerve activity (conclusion: Regular exercise might help to grow new nerves and preserve muscle mass and strength). The search for answers continues. In the meantime, we can slow muscle loss by living a healthy lifestyle, eating well and exercising regularly.

UP AT NIGHT My caregiving duties are causing me to lose sleep. Any suggestions? Caring for a family member is a labour of love that delivers both rewards and hardships. Sleep deprivation is a common consequence of being on-call day and night. And even without disruptions, many carers have trouble falling staying asleep. Here are a few tips: • Don’t eat a meal big snack before bedtime. • Avoid drinking coffee, tea or caffeinated soft drinks and eating chocolate in the afternoon or evening. • Try to go to bed at the same time every night. • Avoid screen devices for at least 30 minutes before bed.

MEALTIME MANAGEMENT

Photos: CanStock

I’m worried that my dad isn’t eating enough. He has no appetite and is becoming frail? As we age, it’s not uncommon to eat smaller amounts because we are less active and require fewer calories. However, we still need three nutritious meals a day to prevent vitamin deficiencies and malnutrition, which can lead to serious conditions. It’s therefore important to keep an eye out for signs that an older loved one may not be eating properly. Here are some tips to keep nutrition levels high. 1) F or a nutrient-rich diet, spread peanut or other nut butters on toast and crackers; sprinkle finely chopped nuts or wheat germ on yogurt, fruit and cereal; add extra egg whites to scrambled eggs and omelettes; use whole milk; and add cheese to sandwiches, vegetables, soups, rice and noodles. 2) Use lemon juice, herbs and spices to flavour bland foods. 3) Provide nutritional supplements, such as multivitamins (with a doctor’s approval). 4) I f your loved one is not feeling well or is unwilling to eat, try tempting them with meat or vegetable broths as a temporary option. Homemade soups can be just as nutritious as any other meal. 5) E ncourage healthy food choices for meals and snacks. Choosing a piece of fruit or cheese, a spoonful of peanut butter or a fruit smoothie is a good way to get extra nutrients and calories between meals. 6) S peak to their doctor if you suspect they have poor nutrition and ask for a referral to a registered dietitian.

94 Australian Carers Guide | SUMMER 2022

Q&A TIME FOR A BREAK

DRIVE SAFELY

I’m going away for a week’s holiday and am worried that my sister won’t be able to manage our dad’s angry outbursts. He has early-onset dementia and his day-today care can be difﬁcult.

Does the doctor have to take away my mother’s driver’s licence if she has Alzheimer’s? Strange as it sounds, she’s okay driving. Driving is very important. It gives people independence and can be significant for keeping appointments, managing daily activities and generally enjoying life. Losing one’s licence can be terrifying. Your mother’s doctor must follow ministry guidelines about your mother’s safety or the safety of others when she is driving. In Australia, the “gold standard” for determining whether someone is safe to continue driving is based on different things depending on which state you are in. Please read our article on Safe Driving in this issue for details. Your mother should talk with her doctor about her ability to drive. He or she might want other members of the healthcare team (e.g., an occupational therapist or neuropsychologist) to assess her situation. Your mother might be safe to drive now, but you might want to consider discussing alternatives with family and friends. Visit www.tac.vic.gov.au/road-safety/road-users/older-people

A: Looking after yourself is crucial when you are a caregiver, so be sure to get away! It is often difﬁcult for carers to take a break and depend on others, especially when you don’t know how well someone else will be able to step in and provide care.

Photos: CanStock

In the case of a person with dementia, any change can be a trigger for an outburst so familiarity with routines and situations is key. Getting your sister involved ahead of time will help. Your dad needs to become familiar with her presence and her approach. Similarly, your sister will beneﬁt from seeing how your dad reacts to things and how you handle his reactions. Leave notes outlining day-to-day activities and tips so that your sister can better understand your dad’s behaviour and to help her cope. Your family might also benefit from visiting the Dementia Australia website, where you will find some valuable information, tips and resources.

FAMILY STRUGGLES I ’m the primary carer for my mother. No one else does anything, but they all complain about what I’m doing or not doing. I’m getting worn down? Families have their own unique characteristics. They can bring us joy and frustration, in equal measure! Your family members might be feeling helpless or guilty about the situation and expressing these feelings through anger and complaints. If talking things out is not the solution for you then try to focus on yourself - how you are feeling and what you need? Look after yourself; get some physical exercise so you feel energised; take some time out to relax; and recognise the signs of your own stress and don’t let it get the best of you. If your mother’s needs are being met then you are doing a good job. That may be all that matters. If you have a friend you can reach out to then do so. And don’t hesitate to look for support elsewhere, outside of your family, if possible. If things get to the point of overwhelming you, then please reach out to Carer Gateway on 1800 422 737

An Australian Government Initiative

Monday to Friday, 8am to 5pm local time. Call Carer Gateway if you need emergency respite 1800 422 737 24 hours a day, 7 days a week. They will talk through what you need and help you to find local services and support to help you. Register to join the online forum and be part of a supportive community with other carers. SUMMER 2022 | Australian Carers Guide 95

Time Out

Improve your memory, concentration and reasoning. The benefits of puzzles are numerous. They maintain or develop problem-solving skills, and help you relax, even when they are so frustrating.

Wordwheel Find as many words of three or more letters in the wheel as you can. Each word must use the central letter and a selection from the outer wheel – no letter may be used more times than it appears in the wheel.

Can you find the nine letter word hidden in the wheel? 2.

U A

K C O H

G S O

O E

H K

U A

C N

Q R

N O O K

G P

N R N

D N

U M

R M A

U N N

G Y M U U B W G S G E

U R K

O G R

O A R N N

Q C W T

C R K B

O S

B Q S

R K

M S

H O R

R A C

N G S

D A

C R O W

N G K W K

E O C

A U N

A B

98 Australian Carers Guide | SUMMER 2022

N G

O G A A N P

D B M

B A

O V

Wordsearch Can you find the words in the grid?

They will be placed only once and may be either horizontal, vertical or diagonal and go either forwards or backwards. Words can cross. BADMINTON

NETBALL

BASKETBALL

ROWING

BOWLING

RUGBY

CRICKET

SKIING

CYCLING

SNOOKER

DIVING

SQUASH

GOLF

SURFING

GYMNASTICS

SWIMMING

HOCKEY

TENNIS

HORSE RACING

VOLLEYBALL

Jumbo Arrow-word

Complete the clues to fill the grid. The arrows show the direction in which the answer to each clue should be placed.

Bits of meat of low value

Light downy particles

In good health

South African political party (inits)

Was in first place

Kind or sort

Republic once ruled by Idi Amin

Remove from office suddenly

___ Mirren: English actress

Discharges

Leg (anag)

Connected Primary time standard (inits)

Sphere or globe At that place; not here

Later

Is indebted to pay

Distinctive feature

Observed

Primates

Not any of

Gosh!

Willow twig

That vessel

___ Air: area of Los Angeles

Possess

Run at moderate pace Creative activity

Very long period of time Empty space

Wily

Piercing cry

Cow and yak hybrid

Upset; hurt

Opposite of no

Definite article

Flat-topped conical hat ___ one's welcome: remain for too long Sorrowful

Diving seabirds

Earthy pigment

To and ___: from place to place

Arduous journeys

Small insect Genetic make-up (inits)

17th Greek letter

Indian state

Song for a solo voice

Look after

Bird of prey Dr ___: US record producer

Endure

Stir-fried noodles (4,4) Jamaican style of music

School of fish

Father

SUMMER 2022 | Australian Carers Guide 99

Jumbo Crossword

S olu t io on p ns age 114

Complete the crossword clues to fill the grid.

11 12

30 31

40 41

55 56

LOVE PUZZLES? All puzzles are kindly supplied by Richardson Puzzles & Games - their puzzle book range is available to purchase from all good book retailers.

100 Australian Carers Guide | SUMMER 2022

ACROSS

DOWN

1. Stagnation or inactivity (6)

2. Kettledrums (7)

5. Drenched (6)

3. Projecting horizontal ledge (5)

8. Plunderers (7)

4. Hue (5)

11. Small shelter (3)

5. Elevated step (5)

12. Single-celled organism (6)

6. Domain (7)

13. Condition of not being named (9)

7. Power over others (9)

14. Wind direction indicator (4)

8. Greek white wine (7)

15. Without much energy (4-7)

9. Writing desk (9)

19. Bothersome people (9)

10. Wash with clean water (5)

20. Very inexpensive (4,5)

16. Stale and unoriginal (9)

22. Dishonest (10)

17. Affirm with confidence (4)

24. Imperative (6)

18. Theme for a discussion (5)

25. Close mental application (13)

20. Wet thoroughly (5)

31. All that exists (10)

21. Scoundrel (5)

33. Partner in crime (10)

23. Indifferent to emotions (5)

36. Loyalty in the face of trouble (13) 40. Equipping with weapons (6)

26. Musical instrument (5)

42. Comparatively (10)

27. Converses (5)

45. Arise; start (9)

28. Pleasant (4)

47. Having a practical point of view (9)

29. Distribute (9)

49. Spanish tennis star (6,5)

30. Ends; goals (4)

53. Unit of power (4)

32. Elector (5)

54. Among other things (Latin) (5,4)

34. Island in the Mediterranean Sea (5)

55. Deceive with ingenuity (6)

35. Large bird of prey (5)

56. Our star (3)

37. Semiaquatic reptile (9)

57. Unusually lucky (of a person’s life) (7)

38. Disloyalty (9)

58. Gives in (6)

39. Parody (5)

59. Shows indifference (6)

41. Ready to eat (4) 43. Chanted (7)

If you solved the maze like this, you are a traditional thinker

What type of thinker are you?

If you solved the maze like this, you are a lateral thinker

46. Ripping (7)

44. Golfing measure of distance (7) 48. Arrive at (5)

Traditional or Lateral?

50. Accumulate (5) B

51. Big cats (5) 52. Daisy-like flower (5) SUMMER 2022 | Australian Carers Guide 101

Codeword

Can you crack the entire code to complete the crossword grid? Each number from 1-26 represents a letter of the alphabet from A-Z. Every letter appears in the grid at least once, and is represented by just one number. We’ve given you 3 letters to help you start.

11 21

5 2

7 1

23 23

4 7

14 7

14 14

22 21

102 Australian Carers Guide | SUMMER 2022

22 3

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

12 11

2 14

22 18

2 19

15 17

8 22

14 3

Give your brain a daily workout!

Solut io n on pa s ge ??

Looking for a mental challenge? This edition’s brainteasers will really get those cogs whirling!

Sudoku

Place the numbers 1-9 once in each row, column and 3x3 bold-lined box.

EASY

MEDIUM

HARD SUMMER 2022 | Australian Carers Guide 103

Kriss Kross

3 LETTERS

7 LETTERS

WED

BESIEGE

4 LETTERS

PRODDED

DOZE

8 LETTERS

5 LETTERS

AGENCIES

GABLE

MULBERRY

LOVES

9 LETTERS

NICHE

GENIALITY

TWICE

REPLACING

6 LETTERS

10 LETTERS

BUSHES

CENTIGRADE

CHALET

11 LETTERS

PLENTY

CONSIDERATE

REMARK SELECT

Square Maze

104 Australian Carers Guide | SUMMER 2022

Find the path without breaking through walls. Start from the entrance arrow at the top and end at the exit arrow at the bottom.

There are 14 dangerous things in this picture Can you spot all of them?

Stay safe! • Stairs without handrail

• Smoking. Cigarettes left unattended

• Flip-flop slippers

• Deactivated fire alarm

• No automatic shut-off coffee maker

• Clutter on staircase

• Cloth on space heater

• Open bottles of medicine

• Newspapers too close to lamp

• Overloaded outlets

• Outdated medications in cabinet

• No handle and no deadbolt on door

• Loose extension cords in traffic areas • Loose rugs

SUMMER 2022 | Australian Carers Guide 105

R ecipes Caring

meals that heal BY KARA O’ROURKE & ANNE DIGBY

Hi Everyone, Summer is here, more freedoms are here, and it has given us a renewed zest for life. These recipes have been selected for their nutritional benefits and guaranteed to put a spring in your step. I had to include my foodie friend Anne’s refreshing Quinoa salad and her favourite Zucchini bread recipes.

Green Pikelets

I have huge respect for baby spinach. It is basically tasteless so you can throw it in almost anything. But its nutritional profile is what makes it so incredible. With a decent amount of potassium which is protective of the cardiovascular system, not to mention the antioxidants, fibre, calcium, vitamin C, iron just to name a few. Once all plated with your favourite toppings, the colour is just beautiful.

INGREDIENTS 1 cup milk (oat milk is a healthy alternative) 1½ cups baby spinach 1 egg 2 tablespoons maple syrup (or 1 tablespoon honey)

1 teaspoon vanilla extract 1½ cups plain flour (spelt flour is

1 teaspoon cinnamon Pinch of salt 1 teaspoon baking powder ½ teaspoon baking soda 1/3 cup fruit of your choice

(my go to is sliced banana and strawberries)

Often eaten together and will leave you feeling light and full of energy.

a healthy alternative)

Enjoy preparing these meals and don’t forget the secret sauce of ‘love’ which makes all meals taste bellissima.

Place wet ingredients in a high speed blender and blend until smooth. Transfer to a bowl. Add dry ingredients and whisk only until just combined. Transfer to a jug and set aside.

106 Australian Carers Guide | SUMMER 2022

2 tablespoons full fat Greek yoghurt

METHOD

Place large pan on medium to low heat and lightly grease with butter or oil. Pour pikelet mix until desired size and cook until small bubbles appear. Flip and cook for a further few minutes. Transfer to a plate with paper towel and repeat with remaining batter. Serve with yoghurt and your favourite fruit.

“What’s a festive season without pizza! This pizza is so easy to whip up and you can play around with the toppings to create your own pizza masterpiece”

Homemade Vegetarian Pizza

This delicious pizza uses spelt grain which is an ancient form of wheat, much higher in fibre and easier to digest than modern wheat. I have added almond meal to the base to give it even more fibre and protein.

INGREDIENTS PIZZA BASE 1 cup whole meal spelt flour (or wholemeal plain flour) ½ cup almond meal (or plain flour)

1 teaspoon baking powder

TOPPINGS

2 tablespoons olive oil

80g Sliced mushrooms

1/3 cup milk (I use organic oat or rice milk)

Half red capsicum finely sliced

½ teaspoon salt

Fresh mozzarella (or cheese of choice)

½ cup tomato paste

1 cup baby spinach

METHOD For the base. Preheat oven to 180 C. Place dry ingredients into a large bowl and mix until combined. Make a well in the centre. Add wet ingredients and mix with a fork until it comes together. Place on a floured surface and place a warm bowl over the dough and leave for 20 minutes. Lightly dust an oven tray lined with baking paper with flour. Place dough on tray and roll out to approximately half cm thick. Bake for 10 minutes. Assemble your pizza by spreading the tomato paste, followed by sprinkling baby spinach, capsicum and mushrooms and lastly your choice of cheese. Bake for 15 minutes.

SUMMER 2022 | Australian Carers Guide 107

R ecipes Caring Zucchini bread with optional bacon & cheese

This recipe is great to freeze and makes a delicious and simple breakfast. To freeze, slice the loaf and freeze individual slices. Microwave the zucchini bread whilst the egg is poaching. Top the warm zucchini bread with tomato relish and then the poached egg.

INGREDIENTS 4 Eggs ¼ cup Olive Oil 2 Zucchini, grated (or 1 zucchini and 1 carrot) 1 cup Bacon, diced, cooked and cooled 1 cup Cheese, grated (½ cheddar and ½ Parmesan is good) 1 cup Self Raising Flour ½ tsp Baking Powder

108 Australian Carers Guide | SUMMER 2022

½ tsp Bicarbonate of Soda Pinch of Salt Black Pepper

METHOD Preheat oven to 160C (fanforced) and line a loaf tin with baking paper. Cook bacon in a frypan and set aside to cool. In a bowl, whisk the eggs and oil together. Add the grated zucchini, cheese and bacon and stir

to combine. Add the flour, baking powder, bicarb soda, salt and pepper and mix again. Spoon into the prepared tin and bake for 1 hour or until a skewer is inserted comes out clean. Remove from the oven and leave in the tin for 10 minutes before transferring to a wire rack to cool completely.

Delicious

Quinoa salad Quinoa is a delicious, gluten free grain (actually it’s more of a seed) that is available in supermarkets. It is packed full of nutrients - high in protein, vitamins and minerals. It comes in three main colours: red, white and black, which are often found in combination and they taste very similar. You can use any combination of fruit and or vegetables you have on

METHOD

Enjoy preparing these meals and don’t forget the secret sauce of ‘love’ which makes all meals taste bellissima hand: roast pumpkin, corn, raisins, mango, sun dried tomato, beetroot, broccoli, beans, mushrooms are all fantastic in this salad.

INGREDIENTS 1/4 cup uncooked quinoa 1 cup water or stock 1 Lebanese cucumber, chopped 2 tomatoes, chopped ½ small red onion, finely chopped (soak in cold water

½ avocado, chopped into small cubes 10 kalamata olives, finely chopped Handful of fresh mint leaves, finely chopped Dressing Juice or ½ lemon 2 tablespoon olive oil 2 tablespoon balsamic vinegar Pinch salt Pepper

for a few minutes after chopping)

To cook quinoa: Rinse quinoa thoroughly. This removes any natural bitter flavour. Add rinsed quinoa to the cooking liquid and bring to a boil. Reduce heat to low, cover and simmer until tender and most of the liquid has been absorbed (10 to 15 minutes). You can tell that it’s cooked when it is a little translucent in the centre. Fluff with a fork. Allow to cool. To Assemble: Add each of the chopped ingredients to a bowl with cooled quinoa. Sprinkle the lemon juice, olive oil, balsamic vinegar, salt and pepper over the ingredients and toss well. Delicious served with slice of Zucchini bread.

SUMMER 2022 | Australian Carers Guide 109

NEWS VIEWS MEDIA RELEASE 27 OCTOBER 2021

My Aged Care to offer Face-to-Face Support The Hon Greg Hunt MP The Morrison Government is creating a one-stop-shop to make it easier for senior Australians and their families to connect to aged care services. Building on the Government’s My Aged Care website and call centre, Services Australia will offer face-toface support so people can access information about aged care, health and social services in one location. Starting with 15 Initial sites From next week, senior Australians in an initial 15 Services Australia locations will be able to access My Aged Care face-to-face support from specially trained Aged Care Specialist Officers. The opening of these services is a further delivery of the Government’s commitment to improving care for senior Australians, as part of its $17.7 billion response to the Royal Commission. The first 15 Services Australia sites, listed below, are a combination of rural and metropolitan centres and will be in place on 1 November 2021 Targeting 80 sites by Dec 2022 The My Aged Care face-to-face service will expand to 80 sites by December 2022, with 10 Aged Care Specialist Officers providing outreach support to senior Australians in rural and remote areas.It comes as the Morrison Government extends the successful aged care navigator trials, led by COTA Australia with 22 community organisations, to

December 2022. Trials are informing the design of the national care finder program which begins January 2023. Minister for Health and Aged Care the Hon. Greg Hunt said the local services would make it easier for senior Australians and their loved ones to make decisions about care as they age. “Planning for aged care can be overwhelming for many senior Australians and their families. Finally a 1 on 1 sit down service The new My Aged Care face-toface service allows seniors and their representatives to sit down with a service specialist and talk through their aged care needs,” Minister Hunt said. Minister for Senior Australians and Aged Care Services the Hon. Richard Colbeck said the expanded service offering would give people greater choice in how they accessed aged care information. “This new face-to-face service is designed to work together with the Government’s My Aged Care website and call centre,” Minister Colbeck said. Aged Care Navigation Trial “We’ve seen through the aged care navigator trials how important it is to offer a face-to-face service. And that support has been very well received, with more than 100,000 people getting help to understand, engage with and access the aged care system. “Alongside the introduction of the My Aged Care face to face service, we are extending the navigator trials with a greater focus

The Hon. Linda Reynolds CSC said Services Australia’s Aged Care Specialist Officers would help with providing in-depth information about aged care services, offering financial information, registration and referral for aged care assessments and with connecting senior Australians to local support services, social workers, interpreters and advocates. Specialised assistance offered “In addition, all Services Australia service centre staff can provide general information about aged care and assist with connecting people to more specialised assistance, including My Aged Care’s online or phone services,” Minister Reynolds said. “Whether you are looking for help at home, or considering a move to residential aged care, our staff can assist and step you through the process. “We’re also linking Services Australia and My Aged Care call centres, so that callers can be transferred easily between the two services. A full list of sites offering the faceto-face service is available on the Services Australia website, or visit the My Aged Care website www.myagedcare.gov.au for information about government aged care services. Appointments to speak with an aged care specialist in a participating site can be made by calling Services Australia on 1800 227 475. COTA Australia continues to lead the aged care navigator trials with its partner organisations.

Below are the first 15 sites operating since 1 November 2021and are a combination of rural and metropolitan locations Woden, ACT Coffs Harbour, NSW Hurstville, NSW Wallsend, NSW Orange, NSW

110 Australian Carers Guide | SUMMER 2022

Airport West, Vic Shepparton, Vic Glen Waverley, Vic Maroochydore, Qld Nerang, Qld

Townsville, Qld Darwin, NT Fremantle, WA Norwood, SA Launceston, Tas

MEDIA

RELEASES

MEDIA RELEASE 11 NOVEMBER 2021

shopping, exercise, leisure, etc.

Six in Ten Australians on Disability Access

48% of Australians believe getting. formats (e.g. live captions or audio descriptions) is difficult for people with disabilities. Just 38% thought it was not a problem.(the rest were unsure)

61% of Australians say the government should do more to improve access to buildings, transport, employment, information and support - for people with disabilities. That’s the central finding of a survey commissioned by disability support provider Hireup and carried out by Omnipoll. The research comes in the wake of last month’s draft Disability Royal Commission report, which highlighted the access issues that led to a “severely deficient” vaccine rollout for people with disability and their support workers. Nationwide research findings Hireup - Australia’s leading online platform for people with disability to find and hire their own support workers – commissioned OmniPoll© to conduct the nationwide research. Key findings reveal: 61% of Australians say the government should do more to improve access to buildings, transport, employment, information and support - for people with disabilities. Just 22% think the government is doing enough. 68% believe access to employment and being given opportunities to work is difficult for people with disabilities. 62% believe access to buildings, public spaces and facilities is difficult for people with disabilities. 53% feel that emotional support, in addition to that provided by family and friends, is difficult for people with disabilities to access. 53% think that it is difficult for people with disability to access support or help for everyday activities such as

43% feel that relevant medical/health resources and support is difficult to access for people with a disability. (9% unsure) From the CEO Hireup CEO Jordan O’Reilly says, “In the race to get fully vaccinated, people with disabilities have been left behind. Given the data from the UK in 2020 that showed 60% of people who died of COVID had a disability, this is unforgivable. But it’s also symptomatic of the accessibility problems facing people with disabilities more broadly - whether that’s in accessing employment opportunities, buildings, a bus, information, or everyday support. What’s good is that people across Australia do recognise these issues. Our research shows 61% of Australians think the government should be doing more to improve access and quality of life for people with disability.” Employment sentiment The Hireup-commissioned research found that 68% of Australians are critical of the access to employment opportunities for people with disabilities, viewing it as ‘difficult’. Of that group, nearly half (47%) believe employment access is ‘very difficult’. “Access to employment is a significant and ongoing issue, with only 48% of people with a disability of working age employed, compared with 80% of others ,” says O’Reilly. “There is an overriding misconception within the business community

that people with disabilities often need more supervision them miss opportunities have the same chances everyone else. Education addressing misconceptions the key to change.” Mel a user-experience (UX) designer, uses a wheelchair and believes access and inclusion go far beyond the physical space. “As a woman with a disability working in the tech industry, which is male dominated, access has been a real challenge. A cultural shift and new mindset

To me it’s about a cultural shift and a mindset. I feel I am constantly trying to work twice as hard to challenge the perceptions of disability and the stereotype, when in fact it comes down to education.” This view is echoed by Natalia Hodgins, who lives with myalgic encephalomyelitis/chronic fatigue syndrome, and often faces a different type of discrimination. “Because of the way disability is portrayed in the media and popular culture, most people look for a visible marker, like a wheelchair or a guide dog. In reality, of the 4. 4 million Australians living with disability, only 4.4% are wheelchair users while 90% are living with an invisible disability.” The power of words “The most powerful thing a business or leader can say to someone with a disability is, ‘You are absolutely the right person for this opportunity, what can we do to make it work for you?’ Humans are all different and unique and we don’t all fit into the traditional work model of Monday to Friday, 9-5pm. Post-COVID, I think the businesses who will win the talent war are those who treat their employees as human beings and take a flexible approach. SUMMER 2022 | Australian Carers Guide 111

Continued Harmony can be achieved For many people with disabilities, they’re not looking for expensive accommodations, they just need the ability to control how, where and when they work, so they can manage their condition while building a career.” Difficulty moving in public spaces The Hireup survey revealed that 6 in 10 Australians believe access to buildings, public spaces and facilities is difficult for people with disabilities, despite some of the work being done by government at local and state levels. Hireup support worker Alax McGilvray says, “Many people live with a disability but most people only feel disabled when the environment doesn’t cater to the needs of everyone. A person who uses a wheelchair in public feels more disabled when a ramp, or an elevator is not available. Inclusion starts when

public environments are built and created with the concept of being usable by all people. Issues with continence “I support a young boy who uses a wheelchair and continence products because of a cerebral palsy diagnosis. When his mother and I take him to the movies, he needs to be changed on the floor of the cinema, in the corner so no one can see, because cinemas don’t have larger change tables in accessible bathrooms. That’s really not something that should still be happening.” Accessing emotional support beyond that of family and friends is important too, especially in relation to being able to undertake everyday activities COVID lock downs have shone a spotlight on the importance of social interactions and connectedness for wellbeing. Hireup continues to advocate

112 Australian Carers Guide | SUMMER 2022

“Hireup continue to provide support for more than 10,000 people with disability and their families each year. The connections through Hireup are truly life changing for people. Coupled with the broader NDIS – a $30 billion nation-building project, which now covers 500,000 people – we have the opportunity to start addressing the issues highlighted in our research. With everyday Australians voicing the concern that governments should do more to improve access and quality of life for people with disability, we have a fighting chance of making real change happen,” adds Jordan O’Reilly. About Hireup Revolutionising disability support work in Australia. Hireup is an innovative business driven by a desire to achieve real and revolutionary change for Australians with disability. Through an NDIS registered online platform, Hireup provides people with`disability the tools to find, hire and manage support workers.

COMIC CORNER

Jokes Laughter is good for the soul and a merry heart does good

like medicine My partner has put on so much weight over winter, that he can only play SEEK now.

My hubby takes two pairs of pants to

GOLF in-case he gets a HOLE IN ONE What do you call a dog with NO LEGS? It doesn’t matter because he wont be able to come How many seniors does it take to change a LIGHT BULB? One, but she paid the telemarketer $2000 for the new bulb My dentist told me I need a crown

FINALLY

someone that understands me Three men walked into a

BAR

you’d think one of them would have seen it

SUMMER 2022 | Australian Carers Guide 113

PUZZLE SOLUTIONS Jumbo Crossword

Square Maze ↓

S T A I AMO P HA L N D I R O O URG S U EVE O S T E E RE

S I S SOAKED RA I DERS H HUT I O E A I EBA ANONYM I T Y VANE L D I G I S E S FHEART ED NU I SANCES A V O O A N P TCHEAP MENDAC I OUS K R I C R T ENT CONCENTRA T I ON E A R H I P I R Y T H I NG A C COMP L I C E E M A T E O B A ADF AS TNESS ARM I NG L R P R T Z L L A T I VE L Y OR I G I NA T E I N A A O P O E P R A GMA T I C R A F A E L N A D A L E A O H D M I S R WA T T I N T ERA L I A OU TW I T C O E R G SUN E N CHARMED Y I E L DS SHRUGS ↓

Word Search

Sudoku - EASY 4 3 2 9 8 6 5 1 7

8 1 6 3 7 5 9 4 2

5 9 7 4 1 2 3 6 8

6 4 5 2 3 1 7 8 9

1 2 9 7 6 8 4 3 5

7 8 3 5 4 9 6 2 1

3 7 1 8 5 4 2 9 6

9 6 4 1 2 7 8 5 3

Sudoku - MEDIUM 4 5 9 6 1 8 3 7 2

2 5 8 6 9 3 1 7 4

3 2 6 5 4 7 1 8 9

1 8 7 9 2 3 4 5 6

8 3 4 1 7 6 9 2 5

Codeword B

H S

H X

F A

E N

G R

114 Australian Carers Guide | SUMMER 2022

N D L Y J

Q U O R I

O V E R F

A M A Z E M E N T I

N D E M N

T Y

N G U

B R E A T H

N O W H E R E

S V

E D

G O V E R N

O C C U R

Jumbo Arrow-word I

C R A F T S M E N

5 6 1 2 8 9 7 3 4

6 4 8 3 5 1 2 9 7

7 1 5 8 9 2 6 4 3

2 9 3 7 6 4 5 1 8

Sudoku - HARD 2 9 3 4 6 5 1 8 7

8 7 5 9 2 1 4 3 6

4 6 1 3 7 8 9 5 2

Kriss Kross

G R E E T

U N K

9 7 2 4 3 5 8 6 1

B E

L L I

R C H I

N G

B M U L B E S H S E L E C S O N A B E S G I E D N I C H E C R I G A E T S P L E

R R Y

R E

I E G D L O Z B L E N T Y

7 8 9 5 1 4 2 6 3

5 4 2 6 8 3 7 1 9

3 1 6 2 9 7 8 4 5

1 3 8 7 5 2 6 9 4

9 2 4 8 3 6 5 7 1

6 5 7 1 4 9 3 2 8

C G H E A N P L A C I N G E A T L C W T W I C E E T N D Y T R I V E S G M R A A P R O D D E D K E

Word Wheel NURTURING: gin, gnu, grin, grunt, gun, inn, nit, nun, nut, ring, ruin, run, rung, runt, tin, tun, tuning, turn, turning, unit, urn TARGET: 12, GOOD: 16, EXCELLENT: 20.

CROCODILE: cider, circle, circled, cleric, coder, colder, cooler, cord, core, credo, cried, crocodile, decor, dire, doer, door, drool, idler, ire, lire, lord, lore, older, orc, ore, oriole, recoil, red, redo, relic, rice, rid, ride, rile, riled, rod, rode, rodeo, roe, role TARGET: 22, GOOD: 30, EXCELLENT: 36.

EMERGENCY CONTACTS

CRISIS - EMERGENCY - INFORMATION : INSTANT HELP AVAILABLE BELOW Emergency medical care 000 (TRIPLE 000)

Emergency assistance 000 (24 hours/7 days) Lifeline’s 24/7 service on 13 11 14 Suicide Call Back 1300 659 467 24/7 telephone counselling service Beyond Blue’s support 1300 22 46 36 SANE Australia’s service 1800 187 263 Carer Gateway 1800 422 737 Urgent mental health care for anyone having a mental health crisis: NSW Mental Health Line 1800 011 511 ACT Mental Health Triage Service 1800 629 354 SA Mental Health Triage Service 13 14 65 NT Crisis Assessment Triage Service 1800 682 288 WA Mental Health Emergency Line 1800 676 822 QLD 24-hour mental health care 1300 642 25 TAS Mental Health Services Helpline 1800 332 388 VIC Mental Health Services go to health.vic.gov.au for your local provider MindSpot Clinic call 1800 61 44 34 for adults with anxiety or depression QLife’s support service on 1800 184 527 National Dementia Helpline 1800 100 500 Centrelink for Carers & Disability 13 27 17 Aged & Disability Advocacy 1800 818 338 Centrelink for ABTSI 1800 136 380 Centrelink for older Australians 13 23 00 Department of Veterans Affairs 1800 555 254 My Aged Care 1800 200 422 Medicare 13 20 11

National Continence Helpline 1800 330 066 Healthdirect for a nurse triage service 1800 022 222 (all states except for Victoria) NURSE ON CALL phone 1300 60 60 24 for health help from registered nurses in Victoria Poisons Information Centre 131 126 for 24/7 assistance 1800 RESPECT 1800 737 732 for sexual assault/domestic and family violence counselling Gambler’s Help hotline 1800 858 858 24/7 Australian Men’s Shed Association 1300 550 009 MensLine Australia 1300 78 99 78 support to helping men deal with relationship problems GLBTI peer support on 1800 184 527 Mon–Thurs 6 pm–10 pm, Fri–Sun 6pm–9pm National Alcohol and Other Drug 1800 250 015 for free 24/7 Hotline support National Debt Helpline 1800 007 007 for free financial counselling

Elder Abuse Prevention 1300 651 192

Relationships Australia 1300 364 277 relationship support services

Translating and Interpreting Service (TIS National) 13 14 50 and 1800 131 450

Translating and Interpreting Service Dementia Support Australia 1800 699 799 SUMMER 2022 | Australian Carers Guide 115

Circle of Trust Trust is at the centre of everything that we do at Arcare As Australia’s only true 5 -star aged care group, you’ll enjoy the finest living environments with luxurious interiors. Beyond beautiful surrounds and chef prepared meals, when you join an Arcare community you will be supported by our unique Relationship-First Approach, that includes your own dedicated team. This commitment to continuity fosters friendships and trust.

Call 1300 ARCARE or visit arcare.com.au