COMPENDIUM 2024
Welcome to Melaleuca Resort, Palm Cove in Tropical North Queensland, the only place on Earth where two World Heritage-listed sites sit side by side, the Great Barrier Reef and the Wet Tropics Rainforest.
Melaleuca Resort in beautiful Palm Cove is the perfect beachfront resort to escape the hustle and bustle, unwind, relax and rejuvenate. Set amongst an award-winning, vibrant and lush tropical garden populated with exotic Australian native birdlife, featuring a lagoon style walk-in pool, Melaleuca Resort is directly opposite the beach.
Melaleuca Resort’s clean and comfortable onebedroom, fully self-contained apartments feature a relaxing lounge, large balcony with spectacular views of the Coral Sea and gardens. Guests call Melaleuca their second home, returning with friends and family to introduce them to Melaleuca’s old-fashioned hospitality and the beauty of Palm Cove.
www.melaleucaresort.com.au
Instructions to go here to connect to our Wifi.
Melaleuca Resort INFORMATION
We welcome you to Melaleuca Resort and sincerely hope you enjoy your stay with us. Please feel free to ask us anything you want to know. In the event of an after hours emergency and we are not in please ring 0408 06 26 36
We list below some general information and, for the benefit and security of all guests, some in-house information to make your stay more enjoyable.
Air conditioning
To conserve energy please only use the air conditioners when you are in the unit and with the door and windows closed.
Barbecue
There is a gas barbecue in the grounds for use until 9.00 p.m. Please turn off the gas at the bottle when you have finished cooking. There are matches for lighting it in the bottom kitchen drawer.
Books
We have a collection of books available at reception for loan.
Bus Service
To Cairns: Timetables are available at reception for the Cairns and Smithfield service. Port Douglas can be reached by coach. Please ask us to arrange it for you.
Car Hire
There are hire cars available in Palm Cove, come and see us in reception and we’ll find you the best deal and arrange it for you.
Car Washing
Please do not wash off-road dirt in the car-park or driveway. Please ask us where this can be done. Normal car washing can be done in the car park, provided the area is hosed clean into the drain.
Check-out time
Please be advised that check out time is 10:00 a.m. We regret that we cannot offer any late checkouts as we are a small resort and departures past this hour make it impossible for us to have the rooms cleaned in time for the next guest checking in.
Drinks
We have a beverage fridge beside reception with a selection of water, soft drinks, mixed drinks, beers and wine which can be charged to your room.
Games
We have a selection of games at reception that you are welcome to use at any time.
Garbage
Large bins are located in the car park below each set of stairs. Please wrap up rubbish carefully in plastic bags and break down cardboard boxes. We do recycle so please place cans, glass and plastic bottles in the yellow bins. Please do not bundle these recycle items in plastic bags – just put them in individually. Cardboard and newspapers also go in the yellow recycle bins. There are a few spare plastic bags in the third drawer in the kitchen.
Golf
There are many courses within easy driving distance. Please see us in reception for more course information and prices.
Guest Visitors
Melaleuca facilities including the pool are for registered guests only. For security reasons please let us know if you are having any outside visitors.
Laundry
Laundry powder is available to purchase at reception. In consideration of other guests please operate your washing machine and dryer between the hours of 8.00 a.m. to 8.00 p.m. Clothes lines are available in the carpark under the building. Please hang beach towels over the chairs on the balcony and not in the handrails, apart from being unsightly both the towels and the railings get rusty.
Pool
Hours of use 6.00 a.m. to 10.00 p.m. but please be considerate of other guests when using the pool. The shower is located near the centre pool gate. Please also remove sand before entering the pool.
Pool Towels
Pool towels are available at reception for a small cost for the duration of your stay. Please drop these at reception on check out.
Reception Hours
8.00 a.m. – 7.00 p.m. During office hours we are available on extension 9, after hours by ringing the door bell if you have a problem. If we are out we can be contacted on 0408 06 26 36 in an emergency.
Room Servicing
Units are serviced every 3 or 4 days. If you require towels to be changed more frequently please check at reception for the additional charge.
Safes
The safe in your units is available for a charge of $4.40 per day, see us in reception for the key.
Security
Please lock your glass door and shut the kitchen window and lounge louvres when leaving your apartment at all times, and at night.
Spa
The spa is part of the swimming pool. The button to operate the blower is located on the left wall of the stairs leading to the car park between units 9 and 10. The spa may be used from 8.00 a.m. to 8.00 p.m., outside of these hours it will not turn on.
Telephone
To call reception during office hours, dial 9, outside of office hours no one is available to answer the internal line. For an outside line, dial 0, wait for the dial tone and then dial the number required. You can dial interstate or overseas directly from your room. Please note that you are not able to call the Telstra operator from your room.
Tours
Please come and see us in reception about arranging your tours. There is no additional cost for this service and can be charged to your room. We are familiar with the area and make it our business to travel on the tours. Not only will this ensure that the tour you book is suitable but it will drastically cut down the amount of time you spend going through brochures.
T.V
Please do not alter the settings but report any difficulties to reception.
Umbrellas
Umbrellas are available at reception. It would be appreciated if umbrellas could be returned to reception after use.
At Melaleuca Resort we want to ensure that you have the most enjoyable holiday possible but should you have any complaints we ask that you address them to us in writing and we will respond within a maximum of seven days. As the letting agents for Melaleuca Resort we operate under The Property Agents and Motor Dealers Regulation 2000 code of conduct that can be viewed on line at www.legislation.qld.gov.au or you can contact the nearest Queensland Office of Fair Trading to obtain a copy.
Stephen and Margaret
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Explore
To make the most of your tropical getaway, set off on an exhilarating adventure, relax and unwind on an indulgent escape, explore unique natural wonders, or immerse yourself in exotic cultural experiences.
For adventure, test your nerves by rafting rainforest rivers, venture into the vast Aussie outback, or parachute from 20,000 feet onto an unspoiled beach.
For relaxation, pamper yourself at a chic day spa, feast on ocean-fresh seafood and garden-fresh produce, or lose yourself in an island daydream.
For culture, Tropical North Queensland is the only place to experience two distinct Indigenous traditions, Aboriginal and Torres Strait Islander, with a wonderful array of opportunities for the visitor.
Great Barrier Reef Drive
Explore the Rainforest
Take a Reef Trip
Millaa Millaa Falls
Kuranda Scenic Rail
Exploring Far North Queensland is not complete without embarking on one of the most unique rail journeys in the world. Imagine a natural wonder so close you can almost touch it. Your senses come alive with natural scents and untamed sounds of the dense rainforest – that’s what it’s like aboard Kuranda Scenic Railway. ksr.com.au
www.cairnsaquarium.com.au
5 Florence Street, Cairns City P: 07 4044 7300
North Queensland’s two World Heritage areas – the Great Barrier Reef and the Wet Tropics Rainforest. cairnsaquarium.com.au
Skyrail Rainforest Cableway
Embark on a fascinating journey of discovery with Skyrail Rainforest Cableway over and deep into Australia’s Wet Tropics World Heritage Area that has survived against all odds to become the home of the world’s oldest continually surviving tropical rainforest. skyrail.com.au
Kuranda, The Village in the Rainforest
Located in the World-Heritage rainforest, 330 metres above Cairns, lies the picturesque village of Kuranda, renowned for its delightful mix of quaint village shops, world-famous markets, colourful characters and natural beauty. kuranda.org
Hartleys Crocodile Adventures
An Advanced Ecotourism Accredited sanctuary, providing the ultimate immersive adventure for visitors who want to experience wildlife in a natural setting. Highlights include koala feeding, crocodile cruises on Hartley’s Lagoon, crocodile and cassowary feeding shows, snake shows and crocodile farm tours. kuranda.org
Pamagirri Aboriginal Experience
Located at Rainforestation Nature Park, watch a ceremonial dance in the rainforest, see traditional hunting and gathering techniques, learn to throw a boomerang and join the Dreamtime Walk along the Rainbow Serpent boardwalk for an insight into ancient Aboriginal beliefs. rainforest.com.au
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Explore
Greater Daintree Wildlife Cruises
Cruises on the Daintree River are the best way of seeing and understanding the river’s ecosystem and wildlife. The river is home to the estuarine or saltwater crocodile and your chances of seeing one of these prehistoric creatures is as good as anywhere in Australia. Croc-spotting and wildlife river tours leave from various points along the river including the ferry crossing and Daintree village. GreaterDaintree.com
Reef Magic
Experience the magic of the Great Barrier Reef with us. Your Reef Magic cruise lasts around 90 minutes and will take you to our exclusive pontoon on the Outer Great Barrier Reef. Our Cairns reef tour gives you 5 hours at the pontoon to explore the wonders of the reef, both above and below the water.
reefmagic.com.au
Emerald Creek Falls
Snorkel Adventures
Food and drink are a central part of the travel experience, and Palm Cove delivers. Famous for its innovative culinary scene, this seaside hamlet does indeed have world-class dining.
For goodness’ sake
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Refuel and refresh at 27 Degrees Palm Cove with their highly rated Allpress espresso, açai bowls, nourish bowls, fresh baguettes, dairy-free smoothies and raw treats.
Shop 1 French Street Palm Cove 0401 391 698
Pete’s Place
Enjoy fresh fish and chips right across the road from the beach.
All day breakfast served in our outdoor seating area along with fresh juices, burgers and paninis.
73 Williams Esplanade, Palm Cove. Phone 4055 3088.
O’Donnells Irish Bar and Grill
Pete’s Place
Preston Fresh Seafood
Coco Mojo
Cairns Surf Club Palm Cove
