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Data Collection | Data Enhancement Drive your application’s ROI with the premier provider of comprehensive and integrated data services.
authenticom.com 1
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At Authenticom our focus is simple ‌
We grow our business by helping you grow yours.
Š 2011 Authenticom, Inc. All rights reserved. Authenticom complies with all applicable federal and state laws related to data privacy.
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Enterprise-Level Data Services Partner A
partnership with Authenticom means your data is managed and delivered by a team of experts with global experience. Growing your business is our vertical—we offer no competing products or services
because our focus is solely on managing your data. Authenticom:
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Connects with over 10,000 dealerships across North America
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Processes and manages over 10 million records per day
Integrates with over 75 Dealer Management Systems Offers industry-leading service levels, full reporting, and
100% transparency
MISSION CRITICAL Authenticom’s business continuity entails enterprise-level integration and data management for the optimal business partnership experience.
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Enhanced Service Level Agreements
> Clearly-defined SLAs
> High-end customer support (Authenticom receives the highest marks from current clients)
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Business Intelligence 2.0
> On-demand reporting
> 100% transparency of daily activities
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Business Infrastructure
> Leading-edge technology
> Made-to-order data solutions
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w: www.authenticom.com
p: 866 289 3283
e: sales@authenticom.com
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REPORTING LEVELS The Authenticom Online Client Portal provides a full transparent view of data services—ON DEMAND!
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Order Metrics
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Order Detail and Tickets
> View orders in process, completed orders, and any cancellations over the last 30 days
> Receive up-to-date information on any outstanding trouble tickets
> View comments and additional information related to new order status
MADE-TO-ORDER SOLUTIONS Authenticom’s data services are highly dynamic and flexible to meet your unique business specifications.
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Fully Customizeable
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Any Format and Schema
> 100% of development done in-house
> Tab delimited, CSV, XML
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Competitively Priced
> Rooftop pricing > No DMS Integration fees > Low historical data fee
SERVICE LEVELS Our success is derived from performance levels that redefine the industry standard for:
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Response Time
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Integration time
> First priority less than 3 hours > 1-week client onboarding > 72-hour new dealer setups
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Uptime
> 99.9%
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Dealer Management System Integration
The essential source for automotive data services DMS Polling Receive transactional data when you need it, how you need it. Authenticom’s automated DMS Polling Service efficiently and effectively extracts data from Dealer Management Systems, and delivers it to your system on time. We extract and deliver crucial data in any required format to power automotive manufacturer, 3rd-party vendor, and CRM data-driven applications.
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Sales Customer Name Files Service Special Order Parts
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Vehicle Inventory Parts Sales
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Open Repair Orders Financial Statements
Service Appointments Parts Inventory
Authenticom provides historical data and ongoing data deliveries customized to meet your business needs. We can also apply data enhancement services to your files to improve the effectiveness of direct mail, email, and telemarketing campaigns:
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NCOA™ Processing
(National Change of Address™)
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CASS Standardization
(Coding Accuracy Support System™)
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Geocoding
w: www.authenticom.com
p: 866 289 3283
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Email Append & Validation Phone Append & Validation DNC (Do Not Call) PTI (Phone Type Indicator)
e: sales@authenticom.com
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Multiple daily deliveries on your schedule
driven by your business needs DMS Push Backs Authenticom can standardize, cleanse, and append customer name file data from select Dealer Management Systems, and push the data back into the DMS. All processing is fully automated to produce the most reliable data. Quality assurance checks and in-depth analyses are performed throughout the entire DMS Push Back process to ensure all data is pushed back to the DMS correctly, without corruption.
Write-back to Top DMS Types
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ADP DealerTrack Reynolds and Reynolds
push back customer name file data
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Email Address Mailing Address Phone Number
bonded and insured
up to $4m by A.M. BEST A-Rated carrier
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Data Enhancement
REV-UP the performance of your data Address Services Deliver targeted messages with accuracy and realize cost savings by validating your records and qualifying your data set for bulk-postage discounts.
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CASS™ Standardization NCOALink® Processing Geocoding
Phone Services Unlike static files, our data set contains over 400 million unique residential and business phone numbers—updated multiple times daily.
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Reverse Phone Append Do Not Call Phone Type Indicator Phone Append and Validation
Email services Authenticom is the largest appender of up-to-date email addresses in the automotive sector—our data set contains over 750 million unique, opt-in email records, and boasts industry-leading match rates that oftentimes exceed 25% on initial files.
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Email Append Email Validation
p: 866 289 3283
e: sales@authenticom.com
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the Optimal business partner
Leverage Authenticom’s enterprise-level DMS Integration and
Data Services to crystalize your business continuity e: sales@authenticom.com
p: { 866 } 289.3283 (toll-free)
Authenticom processes and manages
over 1 billion records annually via batch processing and real-time web services
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Address Services Reduce undeliverable-as-addressed (UAA) mail
CASS™ Standardization Save time and money with our CASS Standardization Service that ensures your direct mail is sent to valid addresses. CASS™ (Coding Accuracy Support System™) is a stringent certification process developed by the USPS for evaluating addressmatching software products that support the following addressing technologies:
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DPV ™ System – validate delivery address
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SuiteLink – add known secondary (suite) numbers
DSF2 – validate and identify type of delivery address
And more
All address data processed through Authenticom’s CASS software generates a CASS Summary Report and USPS Form 3553 to qualify mailings for postage discounts.
Deliver with Pinpoint Precision
Geocoding Geocoding is the process of finding the geographic coordinates associated with an address. This application can help map market segmentation, demographics, dispatched services, sales districting, and more. Authenticom uses address-level geocoding in our software to obtain the most precise results for all required records.
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Reach Millions of Potential Customers
NCOALink速 Processing A partnership with Authenticom gives you access to the USPS NCOALink database of 160 million records / 48 months of permanent address changes to help:
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Reduce UAA mail (Undeliverable-As-Addressed) Provide current address information for matches made to the NCOALink File Save time, reduce printing, processing, and postage
costs by preventing duplicate mail pieces or
re-mailings after address corrections are received
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Deliver your marketing faster Analyze Return Codes to determine deliverability of specific address records
The NCOALink database is updated every 7 days, along with a daily update of the Daily Delete File. The Daily Delete File contains addresses that still exist in the NCOALink database, but have been marked for deletion. The Daily Delete File is used to stop addresses from being incorrectly updated. * Source: United States Postal Service, NCOALink速 Systems http://zip4.usps.com/ncsc/addressservices/moveupdate/changeaddress.htm
Each year over 40 million people change addresses,
negatively impacting your bottom line *
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Phone Services start the transaction process immediately
RPA (reverse phone append) Confirm and standardize customer identities at the beginning of every transaction with a single phone number. Our database of over 400 million names and numbers provides the results you need, oftentimes even if the phone number is unpublished.
Experience Better Response Times and Conversion Rates
Phone Append and Validation Authenticom’s industry-leading Phone Append and Validation Services provides valid phone data to give sales teams the ability to respond immediately to inquiries, with confidence. The result—increased conversion rates and higher customer satisfaction levels.
Make the Right Call the First Time
DNC Processing (Do not call) A positive reputation in the market place is essential to the growth of business. DNC Processing, imperative to brand reputation, is a service that maintains your compliance with both Federal and State DNC Laws. We process data against DNC registries (Federal, State, and Direct Marketing Association lists) to ensure do-not-contact numbers listed have been removed from your data set.
Match your customer preferences
PTI (phone type indicator) Make the right contact, the right way with a phone-number-type-lookup solution. Identification of landline, wireless, and PCS device numbers helps you reach your fulfillment goals for a profound impact on your bottom line.
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e: sales@authenticom.com
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Monthly, flat-rate Phone Append subscriptions
NO SETUP CHARGES and NO PROCESSING FEES! The Industry Leader Authenticom’s proprietary phone data set contains over 400 million unique residential and business phone numbers in North America:
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270+ million residential numbers 120+ million cell phone numbers 120+ million business numbers
Right Party, Right Number In recent tests of over 10,000 records, Authenticom’s data set returned less than 1% questionable or reported bad numbers.* Our competitor’s files, largely compiled from static white page listings or household records subject to much lower validation standards, returned between 15% and 20% bad numbers. * Source: Independent research provider.
Call the right number.
Grow brand reputation.
save time and money.
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Email Services Generate an ROI of $43.62 for Every $1 Spent1
Email Append Receive new and valid email addresses for records based on name and address information provided. Authenticom’s proprietary data set of email addresses are accurately matched and verified.
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Increase the effectiveness of your application Take advantage of a proven marketing channel Realize higher ROI
Improve Customer Connectivity
Email Validation Email marketers are constantly challenged with the task of keeping up with changes to email addresses or Internet Service Providers, and poor data entry in their data sets. Authenticom’s powerful Email Validation Service generates quality contact lists and improves efficiencies.
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Identify which email addresses are deliverable or undeliverable Reduce email marketing costs Recover valid email addresses Improve data quality Increase the accuracy of marketing metrics
1 Direct Marketing Association. www.emailinstitute.com 2 The Authenticom Email Append service complies with the “Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003” (CAN-SPAM Act), which establishes a framework for reducing unsolicited email.
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Authenticom’s match rates often on initial files2 exceed
25%
The industry leader 2
Make Authenticom your source for valid email addresses. With Authenticom you benefit from:
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750+ million unique, opt-in email addresses Guaranteed deliverable email addresses Free test files available
Protect your ips from being blacklisted Authenticom’s extensive suppression files remove complainers, spam traps, and honeypots to help you maintain your reputation score and protect your IP Addresses from being blacklisted.
Discover the potential of your email data. Submit a test file and receive free match rates. p : { 866 } 289.3283 (toll-free)
{ 608 } 796.1167 (international)
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The Optimal Business Partner Authenticom is the essential source for DMS Integration and Data Enhancement Services that will drive your application’s ROI:
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Privately-held and independent of any DMS or service provider in the industry
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Unparalleled technological and data assets
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Ability to match any format and schema
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100% transparent with on-demand reporting
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Fully-automated record delivery
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First-class customer support
> Competitively priced—no DMS Integration fees and low setup charges > Provider of industry-leading match rates Authenticom is strategically headquartered in the Midwest of the United States. Our talent base originates from global corporations like Ashley Furniture, Harley-Davidson, Ingersoll-Rand, Kaplan, Inc., Logistics Health, and SAP (Business Objects), worldrenowned health care systems including Mayo Clinic and Gundersen Lutheran Hospital, and nationally-recognized universities. Partner with Authenticom today for enterprise-level DMS Integration and Data Services.
p. { 866 } 289.3283 | e. sales@authenticom.com
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Business Alliances Authenticom’s innovative data services are driven by market demand. We know each business requires a unique data solution where a one-size-fits-all approach is not the appropriate answer. That’s why we create and customize solutions that match specific business data complexities of marquee manufacturers and service companies, including:
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AutoAlert® Autobase® and other Dominion Companies Credit Acceptance DealerSocket® DealerTrack eLead CRM Team Velocity Vin Solutions and many others
Product Development Look for new services offered by Authenticom, where all product development and qualitycontrolled services are managed 100% in house.
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Vehicle Inventory Solution
> Images – stock and custom > Video Integration > Media Distribution Control
> Black Book
®
> Daily updates on wholesale, retail, and trade-in values based on:
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mileage, optional equipment, and location
p: 866 289 3283
e: sales@authenticom.com
Call or Email to Discuss Your Data Solution p : {866} 289.3283 (toll-free) {608} 796.1167 (international) | e : sales@authenticom.com
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The Essential Source for Automotive Data Services
p: {866} 289.3283 (toll-free) {608} 796.1167 (international) | w: authenticom.com | e: sales@authenticom.com