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Patrick BMW MINI

Patrick BMW MINI

In the past, technicians typically are using their cars, that’s changing. went online at night after work. Our We’re still going to birthday parties, goal is to help technicians sharpen but we have drive-by birthday partheir skills and support shop owners ties. We’re going to church, but staywhile they prepare for an economic ing in our cars. rebound. We launched our 3M onIn the 1950s, people looked line platform in 2018. In March, forward to going to a drive-in movwe introduced a webinar series for ie or restaurant. Using the car was the industry and we have more than passion-driven. Today, and especially 25 on-demand classes for techs. We with the COVID-19 situation, cars are also host one-hour “how-to” webibecoming our safe haven. nars multiple times per week and Recent surveys show that peopost them on YouTube. The sessions ple are going to be driving more after focus on a deeper understanding of the pandemic and avoiding the use of body shop processes and procedures. mass transit and shared mobility due

I don’t think we’ll ever replace to hygiene concerns. When we think the need for physical training at our about getting into someone else’s seen over the last few months? we’re seeing the return of miles car, we’re not sure if it has been sanitized. However, we have comfort in knowing that our cars have been cleaned. Another reason is due to congestion. For many years, there was a big push to use mass transit to reduce consumption. But now the question is becoming: do 3M is directing a majority of respirators produced to health you want to be safe or worry care workers and first responders, followed by critical national infrastructure about causing congestion? All of this is positive for internal centers, but we’ve found the collision repair industry. We need that you can do a lot of training onto continue watching these trends line. closely and prepare for the future.

We also launched an application, I understand that sometimes it “Ask Me Anything,” where technifeels like it is going to take forevcians can reach out to 3M on the fly er. But if you look back in history, I and have a company representative think the auto aftermarket recovers answer questions in a timely manner. much faster than other sectors. PeoQ: What are some of the most significant changes you’ve just get back in their cars and begin to drive. A: As the economy is opening back up across the U.S., Q: How is 3M supporting the industry as it gets ready to ramp up again? ple don’t need to buy anything; they productivity in the shop because we

driven faster than we were expecting. People are getting out and startA: It is important for us to track the market and be ready for ing to drive. I think that’s good news the rebound. We want to make sure and an encouraging sign for our inthat we have the right products availdustry. able and the support the industry

Depending on the part of counneeds to service customers. try, miles driven are about 75% to Prior to COVID-19, 3M was 85% of what they were pre-COVID always committed to balanced disand are continuing to increase. The tribution of respirators to our existRV industry is also recovering quite ing industrial, retail and health care well, and sales are up. customers.

If you think about how people In this unprecedented crisis, 3M is directing a substantial majority of tailed information on our website the respirators we produce to our showing examples of how to use sanheroic and courageous health care itizer on a vehicle based on informaworkers and first responders, foltion from the CDC. You would think lowed by critical national infrastrucit’ s intuitive, but for some of these chemicals to work, they have to saturate or stay wet for a certain amount of time. If we can help assure customers that their cars will come back safe, clean and sanitized, then consumer confidence will help drive additional repairs. We’re a trusted leader 3M’s global headquarters is located in Saint Paul, MN in this industry and work ture during the pandemic. customers. For the automotive af3M is also going to be launching termarket division, our strategy and two new products for sanitization over vision are to create the future of the next couple of months. They have care and repair with our customers been thoroughly tested to ensure they and industry partners. We’re in the are safe to use on automotive interiindustry for the long-term and want ors. When developing the products, everyone to know that we’re in this we took into account efficiency and together. hard to serve the needs of understand that every minute counts For more information about 3M’s during a repair and want to create the training resources, visit: https:// most value for our market. www.3m.com/3M/en_US/learning

Since safety and sanitization is marketplace/automotive-academy/ top of mind right now, we have decollision-repair/.

Think Genuine Subaru Parts.

We’re focused on getting you the Genuine Subaru Parts you need — fast and competitively priced. Put us to the test on your next Subaru repair or service job.

The following dealerships are eager to serve your needs. Call your local Subaru collision parts specialist today!

MINNESOTA Luther Bloomington Subaru Bloomington (800) 451-5078 Direct (952) 887-0600 (952) 881-1787 Fax Mon 6:30-6; Tue-Fri 6:30-9; Sat 8-4 parts@bloomingtonsubaru.com www.bloomingtonsubaru.com

OHIO Ganley Westside Subaru North Olmsted Toll Free (888) 850-0633 Direct (440) 788-7060 (440) 788-7085 Fax Mon-Fri 8-7 jtjoyce@ganleywestside.com

SOUTH DAKOTA Courtesy Subaru Rapid City (800) 658-3054 (605) 342-1178 Fax Mon-Fri 7:30-5:30; Sat 8-Noon parts@courtesysubaru.com

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