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Access to its Data

Access to its Data

mation is going to too many third parties---often without the shop’s knowledge or consent---and that information has significant value to those companies that can get it.”

Tagliapietra founded NuGen IT and sold that company to OEConnection in 2020. He is launching DataTouch this summer as a potential solution for a shop that wants to get a better handle on who has access to its data. For a one-time fee, DataTouch can audit a shop’s computer system to identify what data pumps are operating on it.

“They’re often hidden well enough that unless someone knows what they’re looking for, they’re not going to find them,” Tagliapietra said.

The shop then has the option to subscribe to the DataTouch monthly service, which enables the shop to administer by trading partner which portions of estimate data go to each third party. A recycler, for example, may only receive a parts list and the year, make and model of the vehicle, and the first 11 digits of the VIN.

“That’s enough information to run it through a parts exchange and supply the part,” Tagliapietra said. “When a shop picks up a phone and says, ‘I need a left front fender for a 2004 Chevy Tahoe,’ the recycler doesn’t say, ‘Give me the VIN.’ So why when ordering electronically does the shop send them the entire estimate and all of that information?”

DataTouch also will assist a shop in deleting data pumps that are obsolete or not approved by the shop.

Tagliapietra said he believes DataTouch will put collision repairers back into better control of their estimate and business information, and better able to protect their customers’ privacy as well.

“We can help shop eliminate the possibility of trading partners sharing repair information to unauthorized entities, such as vehicle history reporting companies and so much more,” he said.

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by David A. Wood, CarComplaints.com

More than 180,000 Nissan Frontier and Titan trucks are recalled because they could roll away even when the trucks are shifted into PARK.

Nissan is warning 2020-2022 Frontier and Titan owners to engage the parking brakes every time they park their trucks.

Nissan received a report in June 2021 alleging a 2020 Frontier began to move after the driver shifted into PARK, but the dealer was unable to replicate the problem.

Nissan took the transmission and sent it to the supplier, JATCO, but the company found no problems.

The automaker thought it was just a random incident until Frontier and Titan warranty claims began arriving. Nissan collected the components but engineers couldn't duplicate the issues, and neither could JATCO.

JATCO finally duplicated the problem that was caused by the parking pawls. "Due to dimensional variation during the manufacturing process, reduced clearance may cause contact between the edge of the parking pawl and the boss on the transmission case, which may result in non-engagement of the parking pawl," Nissan said.

Nissan is aware of four allegations of minor injuries.

Nissan is trying to determine how it will repair the Frontier and Titan trucks. Interim Nissan recall letters are expected to be mailed July 20, and second letters will be mailed once dealers are ready to repair the trucks.

Nissan Frontier and Titan truck owners may contact Nissan at 800867-7669.

Nissan's recall numbers are R22A2 and R22A3.

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