
3 minute read
Kia Recalls 2023 Sportage Following 2 Fires���
feedback from your service writers, technicians, parts people and front office personnel. If you’ve discovered your employees are drifting away from your workflow, you may need to make adjustments to eliminate potential obstacles. Getting input from staff at various levels can help give the insight needed to devise the most effective and solution-based approach that works.
Be Realistic
In addition to polling your crew and letting them play a role, also be transparent and accountable when determining what they can and cannot do. This requires an accurate assessment of the challenges your department currently faces. Some strategically aligned processes will work for some staff and not others, and a good manager will be able to recognize that and pivot successfully. There is never a one-size-fitsall approach to business process management. What works for some service departments might not for yours. That’s why it is essential to ensure your processes are tailored to your department’s individual needs.
But you also have to be truthful about their strengths, weaknesses and tendencies. Too many shop owners and managers install processes that are based more on wishful thinking than anything else— so be real and deal with the cards you’ve been dealt.
Select the Right Tools, People and Technology
If your employees don’t have the right resources and tools to perform their job responsibilities properly, it will undoubtedly disrupt your entire workflow and impede every aspect of your business. The more intuitive your technology, the better positioned you will be to make intelligent decisions to help enhance your efficiency,streamlineyourworkflow and uncover even better processes. To be effective and stay at the top, body shops need to create a series of processes that will position their crews for ongoing success. By using new technology, soliciting valuable feedback from the team and being realistic when assessing staff, collision repairers will score big.
It may be 2022, but Kia has already recalled nearly 20,000 of its 2023 Sportage vehicles right from the get-go.
According to Kia, the Sportage alternator battery positive terminal nut may loosen and cause a stalled engine or even a fire due to electrical arcing at the B+ terminal.
In May, Kia learned about a complaint made to a dealer regarding a 2023 Kia Sportage that wouldn’t start. The dealer found a loose alternator cable and thermal damage to the alternator, wire harness and intake manifold.
Kia then received a second report in July from a dealer concerning a customer who complained the 2023 Sportage lost power, shut off and wouldn’t start. The Kia dealer found melting of the alternator B+ terminal and nut.
Kia is aware of two 2023 Sportage fires, one that involved melting at the B+ terminal and one with localized damage around the alternator. But Kia says it is unaware of any fatalities, injuries or crashes.
Kia says the alternator battery positive (B+) terminal nut ensures the electrical connection is maintained between the battery wire harness terminal plate and the alternator B+ terminal. But the B+ terminal nut may not have been properly torqued by the supplier during assembly.
A Sportage driver may notice an illuminated charging system warning light.
Kia Sportage recall letters will be mailed Sept. 23, and Kia dealers will tighten any loose alternator B+ terminal nuts.
Kia Sportage owners may contact Kia at 800-333-4542. Kia’s number for this recall is SC248.





Ford OEM Parts, Quality, Value & Peace of Mind
Power Stroke Diesel Headquarters
800-367-3232800-367-3232
Call our Wholesale Parts Hotline Today!
717-354-4907 Parts Direct 717-354-9633 24 Hr Fax
Hours
Mon - Fri 7:00am - 5:30pm Sat 8am - 12pm
• Over $1.5 Million in Inventory of Ford OEM Auto, Truck and Power Stroke Diesel Parts • Manufacturer - Trained, Professional, Wholesale
Sta Ready to Help You • Free Daily Deliveries to Lancaster,York, Dauphin, Lebanon, Berks and Chester Counties • Internet Ordering Available via our Website www.fordparts.com/newhollandparts






New Holland Auto Group
508 West Main Street | New Holland, PA 17557
