when we covered it back in July 2019. “The bill protects consumers and the CAA is supportive of the intent,” Privacy law live, but adjusted CAA: “California Consumer Privacy Act (CCPA). Beginning January 1, 2020, this new law, in part, would grant a consumer the right to request a business to disclose the categories and specific pieces of personal information that it collects about the consumer, the categories of sources from which that information is collected, the business purposes for collecting or selling information and the categories of third parties with which the information is shared. (AB 375-2018). Several new laws passed to clarify and to ease CCPA compliance including a narrow opt-out and deletion rights in order to facilitate prompt and effective recalls and warranty work. (AB 1146, AB 25, AB 874, AB 1355 and AB 1564)” Under the California Consumer Privacy Act, businesses doing $25 million or more in sales are by law in 2020 held to higher standards regarding customer data. (Businesses
that don’t make that kind of money but still handle 50,000 consumers a year also would qualify.) The law has been tweaked since passing in 2018, as the CAA noted. Rules for dealer warranty rates CAA: “This new law, among other things, requires car manufacturers to reimburse franchised new car dealers for warranty repairs based on a specified formula instead of using the existing practice of determining a reasonable rate and recasts other exiting provisions of the relationship between manufacturers and dealerships. (AB 179).” This one is interesting in light of similar debates between insurers and body shops over what amount a carrier ought to reimburse. Among the rules it establishes for dealers and OEMs seeking to hash out fair warranty rates: (a) A franchisee seeking to establish or modify its retail labor rate, retail parts rate, or both, to determine a reasonable warranty reimbursement schedule shall, no more frequently than once per calendar year, complete the following requirements:
KEARNY MESA
PARTS DEPT. HOURS:
SUBARU
MON-FRI 7-6 / SAT 8-5
e. It ju st ma ke s se ns
(1) The franchisee shall submit in writing to the franchisor whichever of the following is fewer in number: (A) Any 100 consecutive qualified repair orders completed, including any nonqualified repair orders completed in the same period. (B) All repair orders completed in any 90-consecutive-day period. (2) The franchisee shall calculate its retail labor rate by determining the total charges for labor from the qualified repair orders submitted and dividing that amount by the total number of hours that generated those charges.
Gerber Collision & Glass Opens Repair Center in CO The Boyd Group Inc. announced that it has opened a repair center in Littleton, Colorado. This location previously operated as a warehouse and office but has been converted to a state-of-theart collision repair facility. Littleton is the county seat of Arapahoe County and included in the Denver metropolitan area with a population approaching three million people. This location is well situated to be accessed by customers traveling State Highway 470 or Highway 85. “We are eager to provide high-quality service to customers in this region at this brand-new repair center,” said Kevin Burnett, COO of Gerber Collision & Glass. “The opening of this facility allows us to better serve our insurance partners with their needs in this area of the country.” The Boyd Group is contin uously looking to add new collision repair locations to its existing network in Canada and the U.S.
(3) The franchisee shall calculate its retail parts rate by determining the total charges for parts from the qualified repair orders submitted, dividing that amount by the franchisee’s total cost of the purchase of those parts, subtracting one, and multiplying by 100 to produce a percentage. (b) For purposes of subdivision (a), qualified repair orders submitted under this subdivision shall be from a period occurring not more than 180 days before the submission.
PARTS DEPT. HOURS:
KEARNY MESA
MON-FRI 7-6 / SAT 8-5
HYUNDAI YOUR SEARCH ENDS HERE.
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4797 CONVOY ST., SAN DIEGO, CA 92111
• WE HAVE WHOLESALE SPECIALISTS READY TO HELP ADVISE YOU ON ALL YOUR HYUNDAI GENUINE PARTS NEEDS • OFFERING FREE DELIVERY (M-F) AND COMPETITIVE DISCOUNTS
800.697.6818 858.300.3331 FAX
WWW.KEARNYMESAHYUNDAI.COM/PARTS
PH
4797 CONVOY ST., SAN DIEGO, CA 92111 CGUTH@KMHYUNDAISUBARU.COM
28 MARCH 2020 AUTOBODY NEWS / autobodynews.com
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