6 minute read
Big Weekend review
Watch a two-minute video overview of the Big Weekend at https://youtu.be/FTnRXT9Ohdc
The Big Weekend makes a triumphant return!
Over the past eighteen months we have been forced to adapt at lightning speed in order to carry out essential tasks and stay connected in both our working and home lives. We have become accustomed to virtual meetings, boosting knowledge through online training and embracing digital alternatives to live events. One of the positives to come out of recent travel and social contact restrictions has been the acceleration of investment in distance learning – an essential resource that reduces downtime. However, the learning experience gained within a live setting is unique for the both the trainee and the trainer and cannot be replicated entirely any other way. autotechnician magazine held its first post-Covid Big Weekend event back in November at Delphi Technologies training workshop in Warwick and it was a joy to see all involved enriched by the gathering.
The live events are part of the magazine’s annual autotech campaign – technicians looking to benchmark their knowledge can use a free resource of online assessments and are invited to join the team at its Big Weekend to enhance practical skills, get a hit of inspiration and learn about new opportunities.
Presentations are chosen to provide a rewarding mixed bag; to remind delegates of the fundamentals, to challenge delegates to question their existing processes and to provide information on potential opportunities. The mission is to inspire in a relaxed environment and, we are happy to report that, once again, the trainers and sponsoring suppliers did just that. It wasn’t all plain sailing though, both Matt Cleevely and David Massey had to pull out due to illness and we are grateful to both for still managing to contribute by recruiting stand ins (Pete discussed Matt’s journey to becoming an EV specialist following a video message from Matt himself and, Darren Darling presented information from David’s presentation on AdBlue).
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AUTOTECH 2021 was sponsored by: “Thank you for such an enjoyable event. It was great to meet up with so many like-minded people. The speakers were excellent. The trade stands had a lot of useful information… two days well spent.” Richard
Andy Crook kicked off Friday’s programme with his 5 Step Test Plan. His presentation highlighted the importance of understanding the fundamentals, how electricity works, when diagnosing, using an automotive lamp as a working example. The benefits of using a scope over a multimeter were demonstrated – “Always have the scope out, with leads connected, and ready to go,” Andy advised.
Delphi’s Phil Mitchell provided a useful technical overview of ADAS before moving onto how to communicate calibrations to customers and how to promote your competency and services to motorists.
Pete Melville, founder of the Hybrid and Electric Vehicle Repair Alliance, HEVRA, focussed on contactors, also called high voltage relays/system main relays, that connect and disconnect the high voltage system when required. He explained how electric vehicles switch on and off under normal conditions, how relays detect there is a problem, what happens if it goes wrong, how it switches everything off in the event of an accident and why we need different procedures for different models. autotechnician contributor Gareth Davies gave his presenting debut at the Big Weekend, impressing delegates with his detailed insights into working practices at his VAG specialist workshop Euro Performance. His first talk centred around data and information skills, stating: “We are analysts more than technicians.” He provided a 6 Step plan to data gathering, which Gareth will elaborate on within an upcoming issue of the magazine:
Mr Massey of ADS was due to close Friday’s proceedings with a discussion on promoting positive mental health in the workplace* but due to illness could not make the event. In its place, Delphi’s Phil Mitchell jumped in with a brief presentation on its new e-learning platform and DS Tool that simplifies security gateways. More on both in an upcoming issue.
Step 1 Customer interrogation Step 2 Initial inspection Step 3 Information research Step 4 On-vehicle testing Step 5 Repair structure Step 6 Actioning repairs
* Turn to page 40 to see how automotive charity Ben is helping workshop businesses with its new online tools.
“I had a brilliant time and the content as always was second to none. I found all the presentations inspirational, and I have taken away a lot that I hope to put into practice within my own business.
These events really are invaluable. I can't wait for the next one already!” Ryan
Following on from his fundamentals of electricity, Andy Crook delved deeper in his second presentation. Again, using his automotive lamp test rig, he demonstrated the benefits of using maths channels, proving that understanding the circuit you are measuring reduces diagnostic time.
Varta's Andy Cook then took the floor to explain the role of the intelligent battery sensor, Start/Stop and smart charging. He also highlighted the role of the 12V battery within hybrid & EVs and the importance of checking every battery that comes through the workshop – to prevent needless breakdowns, ensure you retain satisfied customers and don’t miss out on a revenue opportunity.
Gareth spoke to delegates about the advantages dealer tools and online portals provide his VAG specialist workshop and suggested technicians analyse their customer car parc to see if it warrants specialising and investing in dealer tools. He gave information on Odis, Ista and Xentry tools for VAG, BMW and Mercedes Benz models and the supporting resources and training available for those looking to expand into dealer-level diagnostics. “The speakers were excellent and provided some great topics and provoked thought. It was great that it wasn’t about promoting particular products but emphasising skills and education. It was an added bonus winning the raffle!”
Martin
Matt Cleevely was due to speak about his experience of becoming a specialist EV workshop but sadly could not make it after coming down with Covid. Impressively, he still managed to get involved, providing a video presentation on the considerations of EV repair, which was then further discussed by friend and colleague Pete Melville of HEVRA.
You can always count on DPF Doctor Darren Darling for a giggle and he didn’t disappoint with his advice on DPF Do’s & Don’ts. He covered the misuse of additives and the importance of finding underlying faults before covering the final slot of the event for Dave Massey, providing practical advice on AdBlue maintenance, faults and fixes.
Autotechnician would like to thank Delphi Technologies for hosting the Big Weekend at their impressive training workshop, each sponsor – ACtronics, febi bilstein, Delphi Technologies, JLM Lubricants, VARTA and ZF – for sharing their expertise and making the entire campaign possible, our amazing friends and colleagues who present at these events and never fail to inspire, the wonderful Hayley Pells for stepping up to the position of tech support, and last, but not least, the technicians and workshop owners who attended – we are very much looking forward to the next time.
www.autotechnician.co.uk
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AUTOTECH 2021 was sponsored by: