Practical In-flight Service

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Practical ractical In In-flight flight Service

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Copyright Aviation English Asia Ltd 2009


If you want a career as a flight attendant you have already taken your first step to success!

Practical In-flight Service is a 5 day course designed by Aviation English Asia to prepare prospective flight attendants for common situations that they could expect to encounter during in-flight duties.

The course instructor has almost 8 years flying experience as a purser for both Hong Kong based airlines and one of the UK's largest carriers. She is also a professional make-up artist with qualifications in TV and film makeup from with an Oscar winning master in Australia.

The next course is due to begin on the 6th April 2009 in Hong Kong and it will be limited to 15 people.

The course costs $6000 HKD and includes all course materials and a first aid certificate issued by Red Cross.

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The Career Advantage with Practical In-flight Service On this course you will become confident in performing in-flight duties. You will also have a lot of fun communicating in English in this practical, role-play based course.

Practical In-flight Service has been created by senior flight attendants and aviation language teachers to help aspiring cabin crew fulfil their ambitions. You will complete the course better equipped to apply for a job as a member of cabin crew. You will also have the right skills for a very quick progress through an airline's induction programme. After taking this course you will be Better informed about the airline industry Have a higher personal grooming standard Confident in giving First Aid and dealing with medical emergencies Have a clear understanding of basic safety procedures Understand key industry subjects (airport codes, aircraft types, regulatory bodies) Confident in writing resumes and attending interviews.

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Aviation English Asia give you A practical role play based course An English speaking environment Progress that is monitored and assessed daily Experienced English language teachers and airline trainers A certificate on completion of the course to use in your applications Ongoing support through our online learning community.

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The Lifestyle Advantage with Practical In-flight Service Thousands of flight attendants around the world enjoy having an exciting and varied career. It gives them the chance to travel, meet people and use interpersonal skills every day of their lives. Being able to speak English well is an important part of that and Aviation English Asia is your passport to success. Flight attendants have a highly social job - if you enjoy the company of others and doing something completely different, this course is suitable for you.

Life-saving and Life-affirming A flight attendant has two key roles: performing safety and service duties. So, being a flight attendant is a balance of public responsibility with public service. Flight attendants are expected to be able to perform critical, lifesaving duties, as well as deliver superb customer care. You need to think quick, smile, help, and please. You are the public face of a very large company. It is a very public role, and a very human one in which personal interaction is essential.

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Copyright Aviation English Asia Ltd 2009


Invest in your future with Aviation English Asia With the continued growth of the air transport industry airlines around the world are seeking applications from high quality English speaking candidates every week. Airlines want people with effective English communication skills. Airlines receive hundreds of applications, but only a small number are successful.

The purpose of the Practical In-flight Service course is to help you increase your chances of getting a job with an airline. Furthermore, in the future you will find that former flight attendants are highly sought after candidates for other positions.

Provisional Course outline Day 1 Introduction (purpose, student policies, preparation, self introduction/teamwork). Knowledge of Civil Aviation (history, airlines & aircraft, duties)

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Day 2 Flight Attendant image & grooming standard (uniform, wing, name badge, skin care, makeup, hair) Skin care & health Makeup and hair practice (exam on Day 3)

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Day 3 Grooming, makeup & hair exam FA duties & safety In-flight service language (Public Announcement; PAX / FA role play practice) Interpersonal skills (Different cultures & communication barriers)

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Day 4 First aid - includes a first aid certificate issued by Red Cross Medical emergencies

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Day 5 Airline job interview skills Resume and cover letter

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Is the course available in other countries? Practical In-flight Service will be available in Bangkok, Kuala Lumpur, Singapore and Jakarta during the next 6 months. Timetables will be posted on http://www.aviationenglishasia.com and also on our Facebook Page http://www.facebook.com/pages/Hong-Kong/Aviation-English-Asia/50286427478

Minimum Requirements

This course is taught in simple English so you need to have at least elementary level English. If you would like to find out more, please state your exact requirements and one of our consultants will respond.

Enrol now - only 15 places are available The course fee is only HK$6000.00. This includes ongoing help and support from Aviation English Asia, a certificate on completion, a First Aid certificate issued by Red Cross, access to our online learning community and a preferential rate for our 10 day In-flight English course.

To book a place on the course please email inflightservice@aviationenglish.asia We will then send you details of how to make payment.

Aviation English Asia is an official corporate sponsor of the Workplace English Campaign and member of the International Civil Aviation English Association

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Copyright Aviation English Asia Ltd 2009


Team Members

Michael J Egerton Michael J Egerton is the Managing Director of Aviation English Asia Ltd. He is very passionate about both aviation and language training and has been training airline employees since 2006. He lives in Hong Kong and frequently visits flight clubs throughout Asia. He is committed to providing the best support possible for learners to guide them through the learning process.

Stephen Maule Stephen is the Academic Director of Aviation English Asia Ltd. He is a keen aviator and has been a full time lecturer for Chinese University Hong Kong, University of Newcastle, Nottingham University and been an examiner for Cambridge. He is currently in Bangkok developing a syllabus for training flight attendants.

Joanna Fong Joanna has over 8 years flying experience and has worked for both Hong Kong and UK based carriers. She is very passionate about training and personal development and prides herself on her ability to help people achieve their dreams.

Communicate with Confidence http://www.aviationenglish.asia Facebook: http://www.facebook.com/pages/Hong-Kong/Aviation-English-Asia/50286427478 Aviation English Asia Ltd 20th Floor, Central Tower, 28 Queen's Road, Central, Hong Kong Registered in Hong Kong as a limited company CR:1308168

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