Pitney Bowes - Open Innovation

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Engage.Innovate.Grow. research/design team Alex Mack Josh Kaplan Allison Dahl Darryl Rathbun Amanda Wirth

engineering team Yuling Wu Jun Zhang Chao Chen Ning Wang Tao Dong

To grow we will engage every employee in innovation around product, service, process and customer experience. 1. Increase customer value 2. Improve operation efficiency 3. Solidify the performance of out core 4. Focus on growth areas 5. Build an engaged workforce


What would help you innovate? “Connect with others across the company”

“Understand the company structure and strategy”

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“Solve everyday problems quick and efficiently”


An intranet platform. Discussion: enable employees to share past experiences and solutions to everyday problems. People: build a platform for employees to engage with others across the business. Challenges: initiate innovative thinking with challenging problems. Resources: provide relevant information to help individuals grow in their work and lives.


Engaging Innovation: generating ideas from the community. An engaging experience both online and offline; entice people to enter, engage them in the initiative, extend their experience and bring them back for more inspiration. Enabling Connections: building the dense network of the community. Enabling connections throughout the company will build a strong community and facilitate rich and dynamic ideas through collaboration. Sustaining a Culture: imbedding innovation into every interaction. Through time this vision will translate itself into a living guide for the entire organization to apply in every interaction. engaging innovation

A strategy for growth. enabling connections

sustaining a culture


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