In-Voice takes the confusion and complication out of the telecommunication equation to deliver you the best choice of technology in the market, combined with our exclusive In-Voice hardware, software and packages. So you can sit back, talk all day, and never worry about getting a surprise when the bill comes! In-Voice. Bringing people closer.
Key Benefits • Communication Without Borders -
The revolutionary telecommunications solutions provided by In-Voice lets you stay conveniently connected anytime and anywhere
• Cost Saving -
Save up to 80% on your telecommunication expenses Stay connected for FREE for OnNet calls within the In-Voice network
• Flexibility, Mobility, Convenience -
Use your landline, mobile, personal computer, In-Voice exclusive hardware and software, and even payphones… anytime and anywhere
• You are in Control – Manage your account, track your usage, never miss any new opportunities through your personal Account Manager portal Manage your account: • Update Info • Call History • Credit Transfer • Credit Reloads
Check out In-Voice info: • Call Rates • In-Voice User Guides • The latest news, promos, new products new features …and many more!
• Continuous Upgrade and Support – Backed up by the In-Voice telecommunications service provider in the UK – Technical team always available
In-Voice Products Services • In-Voice Callback -
Easy to access Cost saving Flexible and mobile Works on your landline, mobile, and/or personal computer - Works even without Internet connection
3 Ways to Connect • Trigger Callback - For phones that can dial internationally
Origin
Designated Callback number
Destination
1. A Callback is triggered
2. In-Voice calls back
3. In-Voice connects the callback number to the destination number
• SMS Callback – Allows you to temporarily change your Callback number thereby allowing you to save on International Roaming charges – When you are not able to make international calls, but can send international SMS, you can opt for this service
SMS CallBack Procedure Create an SMS: Account+PIN+Callback+Destination e.g. 1234567+1234+85212345678+13101234567
Send the SMS to any of the following numbers:
+447 80000 3242 +6391 QUEST SMS (78378 767) Within a few seconds your phone will ring and will be connected to your destination number
• Web Callback - For those who have Internet access
How to use: - Log in to your account at www.in-voice.com
- Pick up the inbound call (not charged by most carriers) - You will then be connected to the destination number
• Local Access* – Allows you to dial a specific phone number from any phone – even a pay phone! – 4 Easy Steps: • Dial your Local Access number • Enter your In-Voice number • Enter your PIN number • Dial your destination number – Use this service if you have no access to international calls/international sms
*In locations where local access number is available
• In-Voice NetPhone ― Download and install NetPhone software on your computer for Internet calls from anywhere in the world ― Its simple interface makes it easier to use, now and in the future. ― The advanced features,* such as SMS, fax, video conference and chat, virtually converts your computer into a second office. ― FREE IN-Voice to In-Voice Internet calls *Available soon.
• In-Voice Softphone – A technologically advanced virtual phone application that utilises the worldwide technology of VoIP and turns your computer into a fully functional phone
– Make and receive calls from any landline or mobile number at Internet call rates – Call anyone who also has an In-Voice Softphone number for FREE
• In-Voice Pro - Allows In-Voice services to work on most Nokia Eseries mobile phones, iPhone, iTouch and BlackBerry Bold 9700 - Allows you to use In-Voice services the easiest way - No need to memorise telephone, account and PIN numbers
• CLI-CK Card – a virtual calling-card-issuing feature available to In-Voice account holders with sufficient credits – CLI-CK Card-generation for sale available to In-Voice account holders and enjoy instant retail profit – competitive call rates through Callback service and the In-Voice Softphone
• Call Forward – forwards any incoming calls to an Internet call number to another number, such as a mobile phone number
• Global Phone Number – Receive calls in your In-Voice Personal UK number, even when you’re not online – In-Voice Follow Me feature: Take advantage of your own In-Voice personal UK number and forward incoming calls made to your UK number on to a local number
Devices • In-Voice Powered Nokia E52 – Super slim, lightweight and stylish – Smartphone capabilities
– 3.2 megapixel autofocus camera with a built-in flash – Bluetooth 2.0 EDR, A2DP
– Add-on solutions enable integration into – Enterprise private branch exchange (PBX) infrastructure
– Digital Home support – Includes In-Voice services via In-Voice Pro
• Pirelli 3G Netbook - The perfect medium for your multimedia experience - Packed with Microsoft Windows 7 operating system, 160 GB hard disk and 1GB RAM - WiFi capability and embedded HSPA offers ease and convenience of mobile broadband connectivity Specifications • Intel® Atom™ N450 • Memory RAM SO-DIMM DDR2 1GB • HDD 160G, 5400rpm • Embedded Wireless LAN WiFi 802.11 b/g • HSPA 3G 7.2MB modem • Microsoft Windows 7
• Media Player – Chic, compact and lightweight media player – Watch videos in most media formats with high definition capabilities. listen to music or radio, play games, read digital books, view pictures, store files, record and playback audio files – Perfect for one-to-one training or presentations.
Blackberry Bold 9700 – Full keyboard – New, easy-to-use trackpad navigates between emails, documents and other communications – Large high-resolution display – 3.2 megapixel camera – Video recording function – Internet capabilities – In-Voice Callback functionality via In-Voice Pro
• Shark Phone – Traditional and Internet telephony in a cordless phone – No computer needed – Simply connect your landline and your Internet source into the base, and you’re ready to go!
• Pirelli RED Router – Allows you to make In-Voice Internet calls without even having to turn on your computer – Plug in your Internet source and regular phone – Share one Internet connection, printer or storage and make In-Voice Internet calls without turning on your computer
Packages • Meets any and all of your communication requirements • Bundled with services and gadgets, you can choose the package that suits you Standard Package inclusion*: • • • •
In-Voice account Callback features In-Voice Softphone Your personal UK number
• • • •
*Package inclusion and period of free subscription fee varies for each package
Local Access and other telecom services Free call credits Free OnNet calls 6/12 months free subscription fee*
How can you contact us? Technical Support Centre email: support@in-voice.com
Technical Support via SMS Create an SMS with the following format: HELP[SPACE]In-Voice Acct No[SPACE]Reported Issue (For example: HELP 3001234 need help with Softphone) Send it to +639178378767 or +447 8000 3242
In-Voice Customer Support* +441 2 0747 2000
Toll-Free Numbers Hong Kong
: 800 933 691
India
: 000 800 600 1144
Indonesia
: 001 803 601923
Malaysia
: 1 800 880 983
Philippines
: 1 800 160 10053
Sweden
: 0207 95050
Taiwan
: 00 801 601347
Thailand
: 1800 060 102
USA
: 866 578 6077
*This is an In-Voice Internet call number. Therefore, if you are calling through In-Voice Internet call service, such as Softphone, Netphone beta, or MIGs, the call shall be free of charge.