Why are we a WACA Sponsor

CARGO.ONE is proud to sponsor the “Air Cargo Industry Customer Care” award at the Air Cargo Week World Air Cargo Awards 2023.

At cargo.one, we are on a mission to digitally connect a world of freight forwarders, and ensure great customer experiences in every forwarding office.

More than ever, it’s crucial that the industry delivers the reliable and robust customer experiences needed to elevate freight forwarders, drive efficiencies and maximise every potential. Ensuring excellent customer care every day is an integral and valuable component of digital transformation efforts across the industry.

We know that digital booking success is now a vital capability for forwarders and airlines alike. Our cargonauts and partners are working hard to build a digitally integrated global air cargo community that puts freight customers first and equips us all to be more efficient and successful.

In the past year, we have added more airlines than ever before and expanded our marketplace to serve over 75 countries in all corners of the world.

We look forward to the Awards being unveiled during air cargo Europe in Munich, and being able to celebrate the great work in pursuit of customer care excellence.

We invite attendees of air cargo Europe to visit us at our booth, where you will have the opportunity to see first hand how digital air cargo booking is elevating freight forwarders and cargo airlines. You will also experience a groundbreaking new product from cargo.one, and benefit from special promotions.

We look forward to seeing you all in Munich!

operations that will give customers confidence that we can deliver to the highest standards. With chilled and frozen storage, temperature-controlled handling, and transportation they can be assured that we can deliver the consistency in temperatures required to maintain product integrity and quality at every point of the supply chain,” George Mead, UK Head of Fresh, explained. “Our dedicated fresh operation will give customers access to Rhenus’ expertise in customs inspection processes including first point of entry formalities and vet inspections.”

“We are delighted to have been able to attract industry leading experts to the company in George Mead and Paresh Bhatia (UK Fresh Operations Manager). Our new colleagues bring a lot of experience and knowledge in this sector. Our Fresh customers will benefit from 24/7 customer service and transparency on all movements, combined with bespoke solutions tailored to their own operational requirements,” Spencer Davern, Managing Director of Rhenus Air & Ocean, said.