Etihad Cargo grows online booking portal capabilities

ETIHAD Cargo has further expanded its online booking portal capabilities as part of the carrier’s ongoing digitalisation strategy. In the latest development of their online booking portal, Etihad Cargo has introduced online pet shipment bookings, online dangerous goods bookings and a custom feed within the customer dashboard.

Traditionally, booking pet shipments has required customers to send multiple documents via email. Following the launch of the online pet shipment booking feature, Etihad Cargo’s customers can book the shipment of dogs and cats via the online booking portal, making the booking process easier than ever before.

Booking the shipment of dangerous goods via the enhanced online booking portal has also been simplified. Etihad Cargo’s booking portal now enables the capture of United Nations (UN) numbers, which are globally recognised classifications that identify hazardous substances in international shipping.

“Since the launch of Etihad Cargo’s enhanced online booking portal, the carrier has continued to launch new features that are making it easier for customers to make bookings,” Martin Drew, Senior Vice President – Global Sales & Cargo at Etihad Airways, said. “Expanding the capabilities of the booking portal to include the booking of pets and dangerous goods shipments directly via the portal is the latest step by Etihad Cargo in making the booking process as seamless as possible while helping customers to ensure the compliance of their cargo with international regulations.”