86% of pharma and biotech companies plan to invest in ‘digitally agile’

86% of pharma and biotech companies say they plan to become more digitally agile, according to a new survey of 100 senior pharmaceutical executives. The survey, conducted by LogiPharma – the world’s leading annual conference covering pharmaceutical and medical device supply chains – asked global heads and directors of supply chain, logistics, procurement and IT how their organisations were upgrading their existing supply chain network to become more digitally agile.

Allowing logistics networks to be flexible and adapt to rapid changes and new innovations, including responding flexibly to geopolitical events and incorporating AI into networks were examples of how pharmaceutical and biotech companies say they will be enhancing their supply chains over the next year.

The number one challenge in building a digital supply chain was gaining visibility on the data and digital maturity roadmap, ensuring organisations can understand how digital transformation can help them recognise and plan for future challenges.

“One of the biggest focuses for our organisation has been utilising supply chain mapping solutions and embedding AI into that solution,” Peter Stolba, Vice President, Business, said.

“We have recently partnered with an external provider that has effectively mapped our tier one through to tier three suppliers. They have then overlaid AI to manage any risks that take place.”

WestJet Cargo: Passion and dedication are in the air

At the heart of this robust operation is a team of determined and creative WestJetters. Kirsten de Bruijn, Executive Vice-President Cargo, is adamant in her approach of hiring like-minded individuals who can achieve her customer-focused business practices.

“WestJet Cargo is at a crucial stage of development. We work in a people-driven business and have mastered the ability to humanise our business. Our team is experienced, agile and confident; we use these skills to serve our customers and guarantee a reliable and consistent experience that exceeds their expectations.

The WestJet Cargo team is dedicated to our vision, we work hard, and we have a lot of fun,” de Bruijn said.

In 2022 alone, the carrier transported more than 11,000 pets in addition to medical supplies, perishables, mail and blood samples.

It’s clear that WestJet Cargo is committed to its mission: to ensure customer satisfaction through a unique and creative approach. Each location is extensively researched before being added to the network. The strategically chosen 50-destination network has recently been expanded to include Honolulu, Los Angeles and Orlando.