2019-20
A S I A S M A L L G RO U P T O U R S S C E N I C B A C K R O A D S , AV O I D I N G M O T O R W AY S • C U L I N A RY D I S C O V E R I E S A U T H E N T I C L O C A L E X P E R I E N C E S • L E I S U R E LY P A C E D I T I N E R A R I E S H A N D – P I C K E D B O U T I Q U E A C C O M M O D AT I O N • S M A L L G R O U P S O F U P T O 1 4
WELCOME
02
Picture a touring holiday that delves a bit deeper.
One that doesn’t simply drop by top sights and major cities, but invites you to see a destination through the eyes of the people who know it best: the locals who call it home. Where journeys are made for absorbing never-to-be-forgotten views, not darting from A to B. And each day ends in a hand-picked retreat brimming with local charm. At Back-Roads Touring, we’ve spent over 30 years creating these kinds of small group tours. We know that the best kind of adventure is one that introduces you to local experiences and sights while providing you with the time and space to explore independently. The key ingredient? Experienced Tour Leaders who can turn an exciting getaway into something truly extraordinary. They’ll tell you the stories and secrets of ancient cultures as you wander through awe-inspiring temples; show you the perfect position to see the sunset from a deserted beach; and point you towards the best street food stalls in bright, bustling cities. All the while, you can be confident that your Back-Roads tour is being run responsibly and with sustainable tourism in mind. In fact, our commitment to green practices has earnt us a Silver Green Tourism rating. Explore our inspiring tours of Asia and discover the Back-Roads Difference.
WITH THE EXPERTS IN SMALL GROUP TOURING
CONTENTS
03
Contents Back-Roads Touring Where We Go
04
What Our Guests Say
05
The Back-Roads Difference
06
Travelling in Style
08
Luggage Allowance
08
The Back-Roads App
09
Save With Us
09
Authentic Local Experiences
10
Culinary Discoveries
11
Hand-picked Accommodation
12
Tour Leaders
13
Our Asia Tours
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Temples of Thailand and Cambodia 8 DAYS
14
Vietnam and Cambodia Discovery 12 DAYS
16
Flavours of Vietnam 12 DAYS
18
Wonders of Thailand 13 DAYS
20
FAQs
22
Terms and Conditions
23
WHERE WE GO
04
Where We Go
MYANMAR (BURMA)
PYIN OO LWIN MANDALAY
BAGAN
INLE LAKE
HANOI
HẠLONG BAY NINH BINH
VIETNAM
CHIANG MAI DOI INTHANON TAK
YANGON
THAILAND
HUE
UTHAI THANI
KANCHANABURI BANGKOK
HỘI AN ANGKOR COMPLEX SIEM REAP
CAMBODIA
PHNOM PENH
THAILAND
HO CHI MINH CITY
CAMBODIA
VIETNAM
KUDAT
Welcome to glittering Thailand,
An enchanting off-the-beaten
KOTA KINABALU From tropical turquoise waters and
where bustling cities, vibrant culture
track destination full of history and
towering limestone islands to rich
and delicious culinary experiences
unique architecture, Cambodia’s
go hand in hand with weaving
ancient mysteries, awe-inspiring
green rice terraces and the palmBORNEO
waterways, rolling hills and vast
temples and undeniable charm
Delta, Vietnam’s natural wonders
jungle landscapes.
can’t fail to steal your heart.
must be seen to be believed.
ABAI
flanked beauty of the Mekong
BOROBUDUR
EUROPE
SAND
YOGYAKARTA
KALIBARU BROMO
We also have a wide range of Back-Roads UK and Europe tours. Why not combine your Asia tour with an unforgettable Europe escape and create your perfect holiday?
UBUD SANUR
INDON
DAKAN
What Our Guests Say At Back-Roads, many of our guests are thrilled to share their unique and memorable tour experiences.
“Thoroughly enjoyed the tour, Tour Leader and rest of the group. It was everything I hoped for – and then some. The meals were fantastic. If anything, there was too much food!” - Patrick Burrell
BORNEO (MALAYSIA)
“Thank you for an awesome tour of a fascinating, troubled, enigmatic country. Our Tour Leader’s insight into the history of Vietnam was extremely interesting, as was his openness about family life. I will not hesitate to recommend Vietnam as a holiday destination and Back-Roads as an excellent way of becoming immersed in the sights and sounds of the country." - Tony Elliott
“Our tour was made all the better by our Tour Leader, who had an immense knowledge of the history and culture of Vietnam. I have been wanting to travel to Vietnam for many years and it didn’t disappoint.”
NESIA
- Narelle Fisher
backroadstouring.com
WHAT OUR GUESTS SAY
05 5
THE BACK-ROADS DIFFERENCE
06
The Back-Roads Difference
Maison Vy Hotel, Hoi An
backroadstouring.com
THE BACK-ROADS DIFFERENCE
07 7
Small groups of up to 14
Hand-picked boutique accommodation
Leisurely paced itineraries
With tour sizes of up to 14 people,
Whether it’s a secluded eco resort or
Forget 6am starts and long days
our Tour Leaders can ensure a more
charming hotel, each day’s journey
hopping on and off the mini-coach.
personalised experience for each of
ends in a boutique property with
We give each destination the
our guests. Smaller group sizes also
plenty of character. We opt for
attention it deserves and keep long
mean we can guarantee our tours
accommodation that reflects the
drives to a minimum, giving you
will run once we have just six
personality of the local area and fits
plenty of time to explore at your
guests booked.
right in with its surroundings.
own pace.
Culinary discoveries
Scenic back roads, avoiding motorways
Authentic local experiences
One of the most enjoyable ways to
Picturesque winding lanes. Coastal
Truly getting to know a destination
experience a different culture is to
beauty spots. Breathtaking mountain
means stepping off the typical
sample the cuisine. From visits to
passes. With comfortable transport
tourist trail. From hidden-gem
local producers to food tastings and
that takes us along scenic roads
attractions to local favourites, we
even cooking classes, you’ll have
beyond the reach of large vehicles,
take time to seek out authentic
plenty of opportunities to discover
the journey is as much a part of the
experiences that take you to the
exotic new flavours.
adventure as the destination.
heart of each spectacular region.
backroadstouring.com
TRAVELLING IN STYLE | LUGGAGE ALLOWANCE
08
Travelling in Style
Cast thoughts of long journeys spent zipping up and down
Luggage Allowance
motorways from your mind. Our Asia tours promise a more leisurely style that gives you the freedom of travelling in your own vehicle – but with none of the hassle. In Asia, we travel in premium mini-coaches that come equipped with comfortable seats, air conditioning and large
How much luggage can I bring?
windows for enjoying the view. With the flexibility to go
As we travel in mini-coaches, we need to ensure everyone’s
anywhere a car can, we’re able to take the smaller roads
luggage will fit on board. Here’s what you can take with you
through beautiful scenery and get right to the heart of tiny
on tour:
villages and buzzing cities. Along the way, your Tour Leader can offer intriguing
1 x suitcase
1 x handbag / small backpack
insights about the places we see over the onboard PA system – and with long drives kept to a minimum, you’ll have plenty of time to stretch your legs and explore each destination for yourself.
20 KG 158 CM If you have more luggage, please make arrangements to store it prior to joining the tour. We are unable
Length plus Width plus Height must equal 158cm
to carry extra luggage on the mini-coach.
Save With Us TRAVELLED WITH US BEFORE?
BOOKING MORE THAN ONE TOUR?
BOOKED WITH US BEFORE AND BOOKING MORE THAN ONE TOUR?
Save £90 pp
Save £90 pp
Combine both offers up to a value of 10% of the total tour price (before discount)
Let our Customer Service team know if you qualify for any of the above discounts at the time of booking.
The Back-Roads App
Check in for your tour with the Back-Roads App VIEW YOUR B OOK I NGS • CHECK YO U R ITINER A RY • VIEW TOUR MAPS C H AT W I T H O T H E R G U E S T S O N YO U R T O U R • K E E P T R A C K O F YO U R B U D G E T U S E T H E C U R R E N C Y C O N V E R T E R • L E AV E F E E D B A C K Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.
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THE BACK-ROADS APP | SAVE WITH US
09 9
AUTHENTIC LOCAL EXPERIENCES
10
Authentic Local Experiences LEAVE THE WELL-TRODDEN PATH BEHIND AND GET TO THE HEART OF EACH DESTINATION YOU VISIT BY STEPPING INTO THE SHOES OF THOSE WHO KNOW IT BEST: THE LOCALS.
Watch a traditional mask making demonstration Discover a centuries-old Vietnamese craft with a visit to the home of Hanoi’s last remaining mask-making family. Look on as the papiermâché masks are made, learn the traditions behind the charming designs, and catch a rare glimpse of a practice that is (sadly) slowly dying out. TOUR: Flavours of Vietnam, page 18.
Go behind the scenes at Angkor Wat Wander through the ancient temples of Angkor Wat, the world’s largest religious monument, with a leading stone conservation expert as your guide. You’ll learn some little-known secrets behind how ancient Khmer people created and transported the site’s spectacular religious structures. TOUR: Temples of Thailand and Cambodia, page 14. Vietnam and Cambodia Discovery, page 16.
Explore the canals of Bangkok Take to the water for a tranquil tour of Bangkok’s khlongs, an intricate canal system that has earnt Bangkok the nickname ‘Venice of the East’. Our boat trip takes us past ancient temples, Buddhist monasteries and wooden houses, making this experience a must for history lovers. TOUR: Temples of Thailand and Cambodia, page 14. Wonders of Thailand, page 20.
Visit an elephant sanctuary Embark on a once-in-a-lifetime experience as you visit Patara Elephant Farm near Chiang Mai. Spend some quality time with the elephants in their natural surroundings, learn about their habits and gain an insight into the stories behind their rescue. TOUR: Wonders of Thailand, page 20.
Culinary Discoveries ADD FLAVOUR TO YOUR ASIAN ADVENTURE BY DELVING INTO SOME OF THE TASTIEST CULINARY EXPERIENCES ON OFFER ACROSS THE CONTINENT.
Dine in an ancient garden house
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Immerse yourself in the lush
Eat lunch with a local family in Chansar village
garden surrounds of Tha Om
It isn’t just the beautiful
Garden House for a unique
landscapes that’ll steal your
dining experience.
heart in Cambodia – its cuisine
A delightful take on an
will have you coming back
ancient Hue residence –
for more, too. Taste Khmer
complete with lotus ponds
cuisine at its most authentic as
and 19th-century architecture
you sit down to a traditional
– this charming establishment
lunch with a local family.
will provide the perfect
TOUR: Temples of Thailand
setting for your ‘royal’ meal.
and Cambodia, page 14.
TOUR: Flavours of Vietnam,
Vietnam and Cambodia
page 18.
Discovery, page 16.
Taste your way through Thailand’s city streets
Try traditional Vietnamese pho
Delve into Thailand’s street
indulge in a bowl of delicious
food culture with a traditional
pho, a traditional beef noodle
tuk-tuk ride in Bangkok or
soup, at one of Saigon’s
a walking street eats tour in
oldest restaurants. Savour this
Chiang Mai. Sample local
quintessentially Vietnamese
delicacies brimming with
food the way it’s supposed to
flavour as you weave your
taste and discover for yourself
way through the lively streets
why it’s a dish that’s famous all
and bustling markets.
over the world.
TOUR: Temples of Thailand
TOUR: Vietnam and
and Cambodia, page 14.
Cambodia Discovery, page 16.
Wonders of Thailand, page 20.
Flavours of Vietnam, page 18.
Do as the locals do and
CULINARY DISCOVERIES
11
HAND-PICKED BOUTIQUE ACCOMMODATION
12
Hand-Picked Boutique Accommodation LOOKING FOR A BOUTIQUE STAY LOADED WITH CHARACTER AND
LOCAL CHARM? FOR THOSE THAT VALUE A LITTLE BIT OF ‘ME TIME’, THESE ARE SURE TO DO THE TRICK.
Tam Coc Garden Resort
Hintok River Camp
Nestled amid rice paddies far from the buzz of the city and
The unique Hintok River Camp is situated on the banks of
staffed by people from the surrounding villages, Tam Coc
the River Kwai, an area steeped in historical significance.
Garden Resort is truly one of a kind. Its quaint, Tonkinese-
With two restaurants, boutique safari lodgings and an
style stone hideaways are surrounded by bamboo groves,
outdoor pool and bar, this riverside accommodation will feel
gardens and orchards, making for a truly romantic backdrop.
like a home away from home.
TOUR: Flavours of Vietnam, page 18.
TOUR: Wonders of Thailand, page 20.
The Theatre Residence
Maison Vy Hotel
Built on the site of a former theatre established by actress
The stylish, well-equipped Maison Vy Hotel makes for a
Patravadi Mejudhon, the Theatre Residence hotel is now
peaceful retreat in the heart of buzzing Hoi An. A stone’s throw
an oasis of calm in the middle of Bangkok. With chic
from the city’s historic Old Town, this well-connected property
contemporary décor and excellent facilities, you’re sure to
has all the amenities you’ll need for a comfortable, relaxing stay.
give this unique accommodation a rapturous reception.
TOUR: Vietnam and Cambodia Discovery, page 16. Flavours of
TOUR: Wonders of Thailand, page 20.
Vietnam, page 18.
*The specific accommodation shown on this page may change from time to time but the alternative option will still be of a similar standard.
Our Tour Leaders HIGHLY KNOWLEDGEABLE AND FULL OF ENTERTAINING STORIES OF THEIR
OWN UNIQUE EXPERIENCES, OUR EXPERT TOUR LEADERS ARE PASSIONATE ABOUT DELIVERING TRULY AUTHENTIC, ONE-OF-A-KIND TOURS.
Do Van Hoi
Bunvath Tes
I grew up in a small village on
I really enjoy my work as a
the outskirts of Hanoi. While
Tour Leader because it gives
living there, it became my
me the chance to meet lots
dream to work as a tour guide,
of nice people from different
as I thought it would be an
parts of the world and share
interesting job where I would
our cultures and histories.
meet people from around the world and tell them about
I absolutely love to tell them all the interesting things
Vietnam’s history, culture and the daily lives of our people.
about my country and about my own experiences.
Nguyen Dang Tinh
Laki To Son
I went to school and decided
Work isn’t just a way to earn
to learn English to understand
a living, it is my passion. I
more about the world – and
strongly believe that all visitors
more importantly, to help the
love to hear about and see the
world discover the beauty of
culture and history of Vietnam.
my country. After graduation,
I find it fantastic to tell them
I became an English speaking tourist guide and I really
all about our beautiful cultures – some of which are very
enjoy my job.
unique and can’t be found anywhere else in the world.
backroadstouring.com
OUR TOUR LEADERS
13
TEMPLES OF THAILAND AND CAMBODIA
1414
Angkor Wat, Siem Reap
Temples of Thailand and Cambodia Bangkok | Siem Reap 8
DAYS
•
7
NIGHTS
•
UP
TO
14
GUESTS
THE BACK-ROADS DIFFERENCE
••
Uncover Bangkok’s hidden gems on a long-tailed THAILAND
boat trip through the
••
city’s khlongs Tour the mesmerising Angkor Wat complex with a stone
••
BANGKOK
2 1
conservation expert
4
ANGKOR COMPLEX SIEM REAP
CAMBODIA
Cruise through mangrove forests to the floating Khmer village of Kampong Phluk
Tour Start Point
Overnight Stop
Day Stop
By plane
DAY 1 BANGKOK, THAILAND
DAY 2 BANGKOK
to availability). After watching a
Our temple-hopping adventure will
In true Back-Roads style, today we’ll
charming puppet show, we’ll trade
begin in Thailand’s bustling capital:
venture out to explore some of
the khlongs in for a cruise along the
Bangkok. Amid the city’s multitude
Bangkok’s lesser-known gems – and
Chao Phraya River. We’ll make one
of markets, tuk-tuks and street food
what better way to see another side
final stop at the magnificent temple
hawkers, our tranquil hotel will
to the city than aboard a long-tailed
of Wat Arun before this evening’s
make for an excellent meeting point
boat on the khlongs (canals)? As
gourmet experience: a whistlestop
following our included airport transfer.
we float through the city’s maze of
street eats tour by tuk-tuk. (B,D)
Tonight, we’ll get to know each other
waterways, we’ll stop off at the Artist
over a feast of traditional Thai cuisine
Village of Bang Luang, where we’ll
DAY 3 BANGKOK – SIEM REAP
at our welcome dinner. (D)
have the pleasure of meeting a local
Today we’ll leave Bangkok behind
Thai water puppet maker (subject
us and continue our journey to
Phare Circus, Siem Reap
•• •• •••• •• ••
7 nights in boutique accommodation Experienced Back-Roads Driver and Tour Leader Air-conditioned transportation Internal flights Breakfast daily (B), 3 lunches (L), 5 dinners (D) Entrance included to all attractions in the itinerary, including: Bang Luang Artist Village, Angkor Wat temple complex, Bangkok dinner cruise
Artist Village, Bang Luang
Floating houses, Kampong Phluk
historic Siem Reap. Our first evening in Cambodia will see us take to
DAY 6 SIEM REAP – KAMPONG PHLUK – CHANSAR – SIEM REAP
the water once more for a soul-
After a short drive to the edge of
stirring sunset cruise past a true
the Tonle Sap Lake, we’ll embark
archaeological wonder: the temple of
on a scenic boat ride through the
Angkor Thom. (B,D)
area’s thick mangrove forest. Our
For tour exclusions please see our FAQs on page 22
TOUR CODE: BAHTCBB
destination? Kampong Phluk, a
P R I C E S F R O M £ 1 , 7 8 5 PP 2019 DEPARTS
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DAY 4 SIEM REAP – ANGKOR WAT – SIEM REAP
floating village built on wooden
On today’s agenda: an exploration of
insight into life on the water. After our
the awe-inspiring Angkor Wat temple
boat trip, we’ll continue to the small
complex, conducted by one of the
village of Chansar, where we’ll enjoy a
region’s leading stone conservation
traditional lunch courtesy of a Khmer
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experts. As we stroll through this
broom-making family. Back in Siem
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Reap, our day will come to a close at
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world-famous religious site, we’ll learn the secrets behind the techniques
a Buddhist temple, where we’ll have
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used to design and carve Angkor’s
the privilege of receiving a sacred
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iconic stone structures. This afternoon
water blessing. (B,L)
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stilts, where we’ll gain a fascinating
there will be even more to uncover, Prohm temple – an enchanting ruin
DAY 7 SIEM REAP – BANGKOK, THAILAND
engulfed by the roots of silk-cotton
One more Cambodian breakfast,
trees and strangler figs. (B,L,D)
then we’ll transfer to the airport for
as we move on to the atmospheric Ta
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DATES SHOWN IN GREEN ARE GUARANTEED DEPARTURES
our flight back to Bangkok. This DAY 5 SIEM REAP
afternoon, we’ll have some free time
This morning we’ll continue our tour
at the hotel before our farewell dinner
of Angkor Wat’s captivating temples
cruise aboard the antique Manohra
with a visit to Banteay Srei, which
Rice Barge. As we float through the
boasts an array of towers decorated
city one last time, we’ll see the likes
with extraordinarily fine carvings.
of the Grand Palace and Wat Arun all
Unique for its (now dry) inner moat,
lit up after dark, casting shimmering
the peaceful temple of Banteay
reflections across the river as we dig in
Samré will come next. After an day
to a Thai banquet to remember. (B,D)
of discovery, we’ll settle down for an evening under the big top at Phare,
DAY 8 BANGKOK
the Cambodian Circus. (B,L)
That’s a wrap – our tour ends here after breakfast at the hotel. (B) Tuk-tuk, Bangkok
backroadstouring.com
TEMPLES OF THAILAND AND CAMBODIA
15
INCLUSIONS
FLAVOURS OF VIETNAM
1616
Cruise, Halong Bay
Flavours of Vietnam Hanoi | Halong Bay | Hoi An | Ho Chi Minh City 12
DAYS
•
11
NIGHTS
•
UP
TO
HANOI
THE BACK-ROADS DIFFERENCE
••
14 2
1
GUESTS
1
HẠLONG BAY
NINH BINH
Visit a traditional papiermâché mask-making family in Hanoi’s Old
••
Quarter Taste the world’s best
2
HUE
street food on an evening
2
HỘI AN
walk through the winding
••
VIETNAM
streets of Hanoi Enjoy an overnight cruise
3
in the picturesque Halong Bay Tour Start Point
HO CHI MINH CITY
Overnight Stop
Day Stop
By plane
DAY 1 HANOI, VIETNAM
through the city’s Old Quarter. Our
Tam Coc. After stopping off at the
We’ll get to know each other in lively
final stop will be the home of a mask-
14th-century Thai Vi temple, we’ll
Hanoi today. Tonight, we’ll dine at
making family, where we’ll learn how
move on to a local family home, where
KOTO restaurant, a social enterprise
traditional masks are made. Tonight,
we’ll tuck into a traditional lunch. (B,L)
that gives disadvantaged young people
we’ll sample some street food on the
the chance to learn new skills. (D)
way to dinner. (B,D)
DAY 2 HANOI
DAY 3 HANOI – TAM COC – NINH BINH
us to the beautiful Halong Bay. Here,
This morning we’ll move on to the
junk boat and explore the area’s
Ninh Binh Province – and on the way
famous limestone islets and fascinating
there, we’ll take a short boat trip at
grottoes.* (B,L,D)
DAY 4 NINH BINH – HALONG BAY After breakfast, our transfer will take
This morning you’ll have the chance to join a walking tour of Hanoi’s most iconic sights – and this afternoon, your guide will lead you on a cyclo tour
we’ll take to the water in a traditional
Skyline, Ho Chi Minh City
•• •• •••• •• ••
10 nights in boutique accommodation, 1 night on an overnight cruise Experienced Back-Roads Driver and Tour Leader Air-conditioned transportation Internal flights Breakfast daily (B), 5 lunches (L), 7 dinners (D) Entrance included to all attractions in the itinerary, including: Ho Chi Minh Mausoleum, Temple of Literature, Cu Chi Tunnels
Dinner, Hanoi
Street food, Hanoi
*Please note: Our exact cruise itinerary
at the 19th-century Tha Om Garden
is subject to change depending on
House, a charming restaurant that’s
season and weather conditions.
owned by a local historian. (B,L,D)
DAY 5 HALONG BAY – HANOI – DA NANG – HOI AN
DAY 9 HUE – HO CHI MINH CITY
If the mood takes you, you can try a
our flight to Ho Chi Minh City. After
spot of tai chi on the sun deck this
dropping off our bags at our hotel,
morning. After that, we’ll make our
we’ll end the day with a culinary feast
way to Ti Top Island. Breakfast will be
For tour exclusions please see our FAQs on page 22
TOUR CODE: BAHFVHO
served aboard the boat as we cruise
journey to Hoi An. (B) DAY 6 HOI AN This morning we’ll get acquainted with Hoi An’s Old Town on a guided tour. Tonight, we’ll hit the streets to sample some of the local fare before settling down to an alfresco Vietnamese dining experience. (B,D) DAY 7 HOI AN – HUE This morning we’ll have the opportunity to channel our inner creatives with a silk lantern making workshop. After a stop at the Cham Museum, which houses the world’s largest collection of ancient Cham sculptures, we’ll move on to the imperial city of Hue. (B) DAY 8 HUE After a free morning, we’ll start the day with a boat trip on the Perfume River.
2019 DEPARTS
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at a restaurant that specialises in
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contemporary Vietnamese cuisine. (B,D)
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Today we’ll head to the airport for
back to Halong City, where we’ll transfer to the airport and begin our
P R I C E S F R O M £ 1 , 9 4 9 PP
DAY 10 HO CHI MINH CITY
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Today’s itinerary will begin with a tour of Chinatown. After visiting a family that sells traditional herbal medicines,
2020 TWN/DBL
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treat: a cooking demonstration at
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Mandarine Restaurant (with a delicious
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we’ll move on to the Reunification Palace. Next, we’re in for a culinary
lunch to follow). (B,L) DAY 11 HO CHI MINH CITY – CU CHI TUNNELS – HO CHI MINH CITY Today we’ll set off on a day trip to the Cu Chi Tunnels before gathering to taste authentic pho at
DEPARTS
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DATES SHOWN IN GREEN ARE GUARANTEED DEPARTURES
a local restaurant. Our gastronomic adventure will continue with a street eats tour and farewell dinner at Magnolia restaurant. (B,L,D) DAY 12 HO CHI MINH CITY After one last breakfast with the group, our tour will come to a close. (B)
After visiting the tomb of Emperor Minh Mang, we’ll get ready for dinner
backroadstouring.com
Silk lantern workshop, Hoi An
FLAVOURS OF VIETNAM
17
INCLUSIONS
VIETNAM AND CAMBODIA DISCOVERY
1818
Quan Cong Temple, Hoi An
Vietnam and Cambodia Discovery Hanoi | Ho Chi Minh City | Siem Reap 12
DAYS
•
11
NIGHTS
•
UP
TO
14 2
THE BACK-ROADS DIFFERENCE
•• •• ••
GUESTS HANOI
1
HALONG BAY
Enjoy a private cooking class at the famous GRAIN studio Sample the unique
2
flavours of Hoi An on a street food tour Tour the spectacular
ANGKOR COMPLEX
3
Angkor Wat temple complex with a stone
CAMBODIA
PHNOM PENH
SIEM REAP
1
conservation expert Tour Start Point
2
HOI AN
VIETNAM
HO CHI MINH CITY
Overnight Stop
Day Stop
By plane
DAY 1 HANOI, VIETNAM
produces papier-mâché masks and
Tonight, we’ll dine under the stars on
Our tour will begin in Hanoi. Tonight,
hear of their efforts to preserve their
board the boat. (B,L,D)
we’ll get to know the group over
craft for future generations to enjoy.
*Please note: Our exact cruise
dinner at KOTO restaurant, a social
There’s a short street food tour to get
itinerary is subject to change
enterprise that gives young people
stuck into before dinner. (B,D)
depending on season and weather
the chance to learn new skills. (D)
DAY 3 HANOI – HALONG BAY
conditions.
This morning we’ll embark on a
Bay, where we’ll board a junk boat
DAY 4 HALONG BAY – HANOI – DA NANG – HOI AN
cyclo tour of Hanoi’s Old Quarter.
and explore some of the area’s most
Anyone for tai chi on the sun deck this
After lunch, we’ll meet a family that
picturesque nooks and crannies.*
morning? After seeing some more
DAY 2 HANOI
Today we’ll make tracks to Halong
Silver Pagoda, Phnom Penh
•• •• •••• •• ••
10 nights in boutique accommodation, 1 night on an overnight cruise Experienced Back-Roads Driver and Tour Leader Air-conditioned transportation Internal flights Breakfast daily (B), 5 lunches (L), 5 dinners (D) Entrance included to all attractions in the itinerary, including: Ho Chi Minh Mausoleum, Angkor Wat temple complex, Tuol Sleng Genocide Museum
Angkor Wat, Siem Reap
Cruise, Halong Bay
of the bay’s enchanting sights, we’ll make our way to Halong City, where
DAY 9 SIEM REAP – ANGKOR WAT – SIEM REAP
we’ll transfer to the airport for the
Today we’ll explore Angkor Wat with
next leg of our tour. (B)
a leading stone conservation expert,
For tour exclusions please see our FAQs on page 22
TOUR CODE: BAHVCHO
P R I C E S F R O M £ 2 , 4 9 9 PP 2019
who’ll reveal how the site’s religious
DEPARTS
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TWN/DBL
SINGLE
structures were carved and designed.
06
OCT
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£2499
£3229
After a walking tour of Hoi An’s Old
After lunch we’ll move on to Ta Prohm
20
OCT
£2499
£3229
Town, we’ll take some time to try the
temple, a ruin filled with wayward
31
OCT
£2949
£3799
local street food. Tonight’s dinner will
jungle tree roots. (B,L)
03
NOV
£2949
£3799
14
NOV
£2949
£3799
17
NOV
£2949
£3799
28
NOV
£2949
£3799
01
DEC
£2949
£3799
12
DEC
£2949
£3799
15
DEC
£2949
£3799
29
DEC
£2949
£3799
DAY 5 HOI AN
be at served at the beautiful Dao Tien River Restaurant. (B,D) DAY 6 HOI AN – HO CHI MINH CITY Today we’ll enjoy an tour of Ho Chi Minh City’s Chinatown district. After that, we’ll return to the hotel to get ready for this evening’s dinner at Hoa Tuc restaurant. (B,D) DAY 7 HO CHI MINH CITY After breakfast, a cooking class at the GRAIN cooking studio is on the agenda. This afternoon, you’ll have some free time before our flight to Cambodia tomorrow. (B,L) DAY 8 HO CHI MINH CITY – SIEM REAP Next stop: Siem Reap. Our first evening in this bewitching area will be spent aboard a sunset cruise along the moat of Angkor Thom. (B)
DAY 10 SIEM REAP – KAMPONG PHLUK – CHANSAR – SIEM REAP Today we’ll enjoy a boat ride through a maze of mangrove forests on our way to Kampong Phluk. Then: it’s on to the village of Chansar, where we’ll be treated to lunch with a Khmer
G
family. The day will come to a close with a blessing at a Buddhist temple back in Siem Reap. (B,L) DAY 11 SIEM REAP – PHNOM PENH After touching down in Phnom Penh, our first order of business will be a city tour. Afterwards, we’ll visit the Tuol Sleng Genocide Museum, which serves as a harrowing reminder of the atrocities committed by the Khmer Rouge. (B,L) DAY 12 PHNOM PENH – HO CHI MINH CITY This morning will be yours before our flight back to Ho Chi Minh City, where we’ll say farewell. (B)
backroadstouring.com
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2020 DEPARTS
G
TWN/DBL
SINGLE
£2949
£3799
£2949
£3799
09
JAN
12
JAN
06
FEB
£2949
£3799
09
FEB
£2949
£3799
20
FEB
£2949
£3799
23
FEB
£2949
£3799
05
MAR
£2949
£3799
08
MAR
£2499
£3229
22
MAR
£2499
£3229
G
G
G
DATES SHOWN IN GREEN ARE GUARANTEED DEPARTURES
VIETNAM AND CAMBODIA DISCOVERY
19
INCLUSIONS
WONDERS OF THAILAND
20 20
Wat Mahathat Temple, Sukhothai
Wonders of Thailand Bangkok | River Kwai | Chiang Mai 13
DAYS
•
12
NIGHTS
•
UP
TO
THE BACK-ROADS DIFFERENCE
•• •• ••
Learn how to pluck and
14
2 DOI INTHANON
RURAL CHIANG MAI
2
1
GUESTS
CHIANG MAI
roast Assam tea leaves at a traditional tea plantation Visit the iconic River Kwai
MAE SOT
Bridge and discover more
2
TAK
about WWII history UTHAI THANI
Spend time with the
THAILAND
1
majestic elephants at Patara Elephant Farm
KANCHANABURI
Tour Start Point
2
2
Overnight Stop
BANGKOK
Day Stop
By plane
DAY 1 BANGKOK, THAILAND
watch a show in action (subject to
evening, a delicious Thai dinner will
Our journey will begin in buzzing
availability). After a final stop at Wat
be served at our hotel. (B,L,D)
Bangkok. Tonight, we’ll come
Arun temple, we’re in for a culinary
together for a welcome dinner in a
treat: a tuk-tuk street food tour. (B,D)
DAY 4 KANCHANABURI – RIVER KWAI – KANCHANABURI
DAY 3 BANGKOK – NONG KHAO
Featuring a poignant train ride along
Next stop: Kanchanaburi. After
set to be a memorable one. Along the
Siam – both by foot and by long-
dropping off our bags, we’ll board
course of the day, we’ll pay visits to
tailed boat on the khlongs (canals).
a truck and travel to the rural village
the Kanchanaburi War Cemetery, the
At Bang Luang Artist Village we’ll
of Nong Khao, where lunch awaits
Thailand-Burma Railway Centre and
meet a water puppet maker and
us at the home of a local family. This
the iconic River Kwai Bridge. (B,L,D)
local restaurant. (D) DAY 2 BANGKOK Today we’ll set out on a tour of Old
VILLAGE – KANCHANABURI
the Death Railway, today’s itinerary is
Patara Elephant Farm, Chiang Mai
•• •• •••• •• ••
12 nights in boutique accommodation Experienced Back-Roads Driver and Tour Leader Tours by air-conditioned vehicle Internal flights Breakfast daily (B), 9 lunches (L), 8 dinners (D) Entrance included to all attractions in the itinerary, including: ThailandBurma Railway Centre, Sukhothai National Park, Patara Elephant Farm
For tour exclusions please see our FAQs on page 22
Truck, Nong Khao
River Kwai
DAY 5 KANCHANABURI – UTHAI THANI
After a journey to the top of
Today we’ll hit the road to the Uthai
twin pagodas of Phra Mahathat
Thani province, stopping off to see
Naphamethanidon and Phra
the City Pillar Shrine of Suphan
Mahathat Naphapholphumisiri. We’ll
DEPARTS
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TWN/DBL
SINGLE
Buri province along the way. After
then stop for lunch before moving on
a further stop at the Sam Chuk Old
to the Chiang Mai countryside. (B,L)
08
OCT
G
£2249
£2999
29
OCT
£2649
£3449
12
NOV
£2649
£3449
03
DEC
£2649
£3449
24
DEC
£2649
£3449
TOUR CODE: BAHWTBB
Doi Inthanon, we’ll visit the
Market, we’ll enjoy a dinner cruise along the Sakae Krang River. (B,D) DAY 6 UTHAI THANI – SUKHOTHAI NATIONAL PARK – TAK Sukhothai National Park will be our first port of call today. After meandering through this historic site, we’ll move on to Tak, where we’ll tuck into a delicious dinner prepared by a local host. (B,L,D) DAY 7 TAK – MAE SOT – WAT PHRA THAT DOI DIN KIU – TAK
Today we’ll visit the remote city of
DAY 10 RURAL CHIANG MAI This morning we’ll head off the beaten track to a traditional Assam
2019
G
tea plantation and a hilltop village,
2020
where we’ll spend some time getting to know a local tribe. (B,L) DAY 11 RURAL CHIANG MAI – CHIANG MAI Our main stop of the day will be the gleaming Wat Phra That Doi Suthep, a sacred temple complex. After a group lunch at a local restaurant, an afternoon of free time awaits. (B,L)
Mae Sot before moving on to the Din Kiu. This evening we’ll dine
DAY 12 CHIANG MAI – PATARA ELEPHANT FARM – CHIANG MAI
together at our welcoming family-
This morning we’ll embark on a
run hotel. (B,L,D)
half-day trip the Patara Elephant
forest temple of Wat Phra That Doi
P R I C E S F R O M £ 2 , 2 4 9 PP
DEPARTS
TWN/DBL
SINGLE
£2649
£3449
£2649
£3449
FEB
£2649
£3449
MAR
£2649
£3449
£2249
£2999
07
JAN
28
JAN
11 03 24
MAR
G G
G
DATES SHOWN IN GREEN ARE GUARANTEED DEPARTURES
Farm conservation centre. We’ll DAY 8 TAK – DOI INTHANON NATIONAL PARK
reconvene for a Khantoke dinner this evening. (B,L,D)
On the way to Doi Inthanon National Park, we’ll make plenty
DAY 13 CHIANG MAI – BANGKOK
of stops to take in the picturesque
It’s back to the airport today
country views. (B,L)
as we return to Bangkok. After
DAY 9 DOI INTHANON NATIONAL PARK – RURAL CHIANG MAI
transferring to the city centre, we’ll say our goodbyes. (B) Tea plantation, rural Chiang Mai
backroadstouring.com
WONDERS OF THAILAND
21
INCLUSIONS
FREQUENTLY ASKED QUESTIONS
22
Frequently Asked Questions DO I NEED VACCINATIONS AND MEDICAL ADVICE? Before you embark on your Back-Roads trip, we suggest that you visit your local Medical Practitioner for advice about vaccines, medication and medical travel information.
WHAT KIND OF ROOM SHOULD I BOOK? You will need to indicate whether you require a twin room (two single-sized beds in one room) or a double room (one standard-sized bed for two people). Please tell us at the time of booking what your choice is, as room types are not interchangeable.
WHAT IS THE TYPICAL AGE OF A BACK-ROADS TOURING CLIENT? There tends to be a fairly wide range of ages, but broadly speaking our clients are in the 50+ age group.
I AM A SINGLE TRAVELLER. IS IT POSSIBLE TO SHARE A ROOM? We do not ‘match up’ single travellers, but you are welcome to travel with a friend or join the group as a single traveller with sole use of your own room. Single rooms in Asian hotels can have one single bed, although in some hotels single travellers will have a double room for their own use. Our single supplement is very reasonable, and much less expensive than the total cost of two people sharing a room.
WHAT LEVEL OF MOBILITY DO I NEED ON A BACK-ROADS TOUR? You need to be fit enough to get on and off the vehicle on a regular basis, walk to attractions, around towns and villages, up and down stairs in some of the hotels and use a shower over the bath. We frequently use traditional style hotels and many will not have lifts or ground-floor rooms. If you are in any doubt as to whether our tours are suitable for you, please check with us. I HAVE SOME HEALTH ISSUES. WILL THIS BE A PROBLEM? If your health problem is managed without the need for additional care or special facilities and does not present a risk to any other passengers, we should be able to accept you on a Back-Roads tour. However, it is always best to check if you are unsure. Please see clause 30 in the terms and conditions on the inside back cover of this brochure. If there are any medical conditions that we need to be aware of please complete our self assessment form at the time of booking. ARE YOU ABLE TO CATER FOR MY DIETARY RESTRICTIONS? We will do our best to satisfy your dietary needs. Please ensure that any restrictions are made clear to us at the time of booking so we can pass the information on to our hotels. WHAT MEALS ARE INCLUDED? Breakfast (B) is included daily. We also include some lunches and dinners, either in the hotel or in a local restaurant. These are highlighted by L (lunch), or D (dinner) in the itineraries. You will also have some free evenings to try the local cuisine independently. Local eateries and food stalls are the best way to eat in Asia. AM I EXPECTED TO LEAVE GRATUITIES? It is common in the Asia to leave a small gratuity in restaurants and cafés if you have received good service (typically 5-10% on top of the bill). Some restaurants will automatically add a 10% service charge to your bill. Tipping your driver and /or tour leader is entirely at your discretion, and is not mandatory. WHAT GRADE OF HOTEL DO BACK-ROADS USE? We generally use a 3/4-star standard of accommodation, ranging from historical hotels to modern boutique hotels. Rather than going by the official grading (based solely on facilities rather than standard), we base our choices on quality. In all properties the rooms have ensuite bathrooms.
WHAT ELSE SHOULD I KNOW ABOUT THE HOTELS? Many of the traditional properties we use are historic buildings that have been converted, rather than purpose built hotels. Often the rooms are different shapes and sizes and may be smaller than you might be used to in newer chain hotels. Some hotels do not have lifts. In many cases this is due to regulations concerning protected buildings, but this will be more than offset by the charm and unique character and history which can be uncovered in these locations. DO YOU INCLUDE ENTRANCE FEES TO ATTRACTIONS? Unlike many tour companies who charge extra for entrance fees to attractions, we include a selection of entrances in the tour price. These inclusions are clearly stated in the brochure and on our website. Any other entrance fees will be at your own expense. HOW MUCH LUGGAGE CAN I BRING? Please see page 8. ARE BACK-ROADS TOURS SUITABLE FOR CHILDREN? Our tours are designed principally for adults, but we will consider accepting children aged 12 or over on request. Please note that triple and family rooms are not always available and we do not offer child rates. HOW FLEXIBLE ARE BACK-ROADS TOURING’S ITINERARIES? Certain visits included in our itineraries are fixed and included in the tour price. However, outside of these there is some flexibility to adapt the itinerary according to such things as the weather, special events and group wishes. One of the beauties of small group touring is that we can be much more relaxed and flexible in our approach. If you have a specific request that is not on the itinerary, we will do our best to accommodate it. However, this will depend on the agreement of your fellow travellers and the judgment of the Tour Leader. ARE BACK-ROADS TOURS ALWAYS GUARANTEED TO RUN? As a general rule we will run our tours with a minimum of four people*, which is the usual minimum requirement for a guaranteed departure. Guaranteed tours are identified on our website, and your travel agent will be able to advise you of our tours’ ongoing status. If we are forced
to cancel a tour, you will be advised at least six weeks in advance. You will then have a choice of a full refund of the amount paid for the tour, or an alternative tour. CAN YOU EXPLAIN WHAT A DRIVER/TOUR LEADER IS? Our Driver/Tour Leaders have all passed a stringent government test which allows them to drive our vehicles and conduct tours. The intimate nature of our groups means that your Driver/Tour Leader will become your travelling companion rather than just a guide, making for a much more rewarding experience overall. On all of our tours throughout Asia, we will use a Driver in addition to a Tour Leader as this allows for the smoother operation of tours in this part of the world. DO I NEED TO TAKE OUT TRAVEL INSURANCE FOR MY TRIP? You must always make sure you are fully insured when travelling overseas, and we require all Back-Roads Touring participants to have suitable and adequate cover. We will ask for your insurance details at the beginning of the tour and hold them securely. Please check that your insurance cover includes cancellation fees in the event that you are forced to cancel your tour prior to departure or leave the tour during operation due to unforeseen circumstances. DO YOU HAVE A POLICY ON SMOKING? It goes without saying that no smoking is allowed inside our vehicles. WILL I NEED A VISA? It is your responsibility to obtain any necessary visas to enable you to visit and holiday in Asia. Make sure to check with your travel agent or local consular office as to any visa requirements for the countries you are visiting. HOW MUCH SPENDING MONEY SHOULD I BRING? Although Back-Roads includes many meals and entrance fees within the price of the tour, you will need to bring spending money for any other meals, drinks and activities. As a guide we would recommend £50 or $80 (or equivalent) per person per day. WHAT IS NOT INCLUDED IN A BACK-ROADS TOURING TOUR? • Unless otherwise specified in the listed inclusions, airfares are not included in the tour price • Driver/Tour Leader gratuity is at your discretion • Lunches (unless otherwise stated), social drinks, meals on free nights, items of a personal nature and entrance fees when not listed in the schedule of inclusions • Occasional optional theatre/festival visits and entrances not detailed in the tour inclusions • Incidental expenses, such as room service incurred at hotels. All expenses are to be settled prior to leaving the accommodation • Laundry costs and any shipping charges for the return of purchases made on tour, or for the return of property lost on tour • Post tour accommodation and transfers
TERMS AND CONDITIONS
23
Terms and Conditions Your contract will be with us as tour operator, unless you have booked a Locally Operated Tour, in which case your contract for tour services will be with the relevant Local Operator specified in the reference table above and will be subject to that Local Operator’s terms and conditions, in addition to the booking conditions set out below. For any Locally Operated Tour, the Local Operator will also be identified on your itinerary or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Should we book a flight on your behalf it will be subject to the conditions of the respective airline, including but not limited to deposit/full payment and cancellation terms. Please read all booking conditions carefully. You must not make any booking unless you understand and agree with these booking conditions and any additional terms and conditions as indicated above and/or at the time of booking. Bookings can be made through your local travel agent or directly with us and must be secured with a deposit of the amount shown above. A contract between you and us (or between you and the relevant Local Operator) will exist as soon as: (i) we issue an invoice in response to your request for a booking; and (ii) your deposit is paid to us or your travel agent. If your booking is made through a travel agent, we will address all correspondence to that agent. PRICE AND PAYMENT The deposit is non-refundable unless we cancel your tour. The balance of your tour must be paid no later than 42 days prior to your tour departure date. If you do not pay within this period we may cancel your booking and your deposit will be forfeited. Full payment is required if you make a booking within 42 days of the departure date. If your booking is a special offer we may require full payment (including any pre and post accommodation and sundry service charges) by such earlier time as specified in the offer. Offered discounts are subject to availability and may be withdrawn at any time without notice. All discounts apply to the tour price only and do not apply to any flights, visitor taxes, stopovers, pre and post accommodation or transfers. Applicable and valid discounts can be combined to a maximum discount of 10% off the tour price. Prices quoted in our brochures are calculated on costs and exchange rates as at the Brochure Validity Date. These prices may increase or decrease. We may alter prices and other particulars contained in our brochures and on our website at any time. Before you make a booking we will provide you with details of the current price of your chosen tour. After you have booked, changes to (i) the price of fuel; (ii) the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; and (iii) exchange rates, mean that the price of your tour may change. There will be no change within 20 days of your departure. We will absorb any increase equivalent to 2% of the price of your tour. However, we may charge you for the amount over and above that. If this results in an increase equivalent to more than 8% of the price of your tour, you will have the option of accepting a change to another tour (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies paid. Should the price of your tour go down due to the cost changes mentioned above, then any refund due will be paid to you. We will deduct from this refund our administrative expenses incurred. Please note that tour arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your tour due to contractual and other protection in place. TRAVEL DOCUMENTS Please ensure you carefully read your invoice, tickets and all other documents we send to you as soon as you receive them and contact us or your travel agent immediately if any information appears to be incorrect. We will not accept any liability if you fail to notify us of any inaccuracy in any document within 14 days of us sending them to you or the travel agent. You are responsible for ensuring that you have the correct and valid travel documents including passports, visas and vaccination certificates. We strongly recommend that you verify current documentation requirements with your travel agent or us. Please note requirements change and you must check with your consulate for the most up to date information, including but not limited to visa requirements for the countries visited on your tour. Passports must have an expiry date of at least six months after completion of the tour. IF YOU CHANGE OR CANCEL YOUR BOOKING If you want to change or cancel any aspect of your booking including but not limited to a change to a tour of shorter duration or different departure date you must notify us in
writing. We will do our best to accommodate your requested change but it may not always be possible. All change/ cancellation fees must be paid within seven days of the invoice date or on the date of departure, whichever is the sooner.
Operator. Your legal rights in connection with such tours are solely against the Local Operator and are not against us, except to the extent a problem is caused by fault on our part.
indirect and howsoever caused) arising from any third-party actions taken against us for loss or damage caused by you or arising from your participation on the tour.
You may make a request to transfer your booking to another person who satisfies all the conditions applicable to the tour. A transfer request must be made in writing not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our Booking Transfer Administration Fee as well as any other applicable travel service provider’s charges. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking.
SEATBELTS
INSURANCE AND CLAIMS
You must wear a seatbelt at all times whilst you are in any vehicle. Neither we nor any Local Operator will be liable for any injury, death or claim howsoever arising from any accident if you have failed to comply with this requirement.
You must take out comprehensive travel insurance before you travel on your tour. Your insurance protection must include cover for cancellation, medical and repatriation expenses, personal injury and accident, death, and loss of personal baggage and money and personal liability insurance. Evidence of such insurances must be produced to us on request and normally on day one of your tour. Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive.
CANCELLATION OR MODIFICATION BY US Every effort will be made to operate all tours as advertised but it must be remembered that our tours are planned up to eighteen months in advance. In the event of unavoidable and extraordinary circumstances we may be required to cancel or materially modify your tour. In these booking conditions “unavoidable and extraordinary circumstances” means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken (including, but not limited to, war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport, unforeseen alterations to public transport schedules, changes to immigration, labour and free-movement laws resulting from BREXIT, rescheduling of aircraft or boats and similar events). If this happens we will offer you a refund of all money paid or, if available, alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). A material modification is one that has a serious impact on your tour and includes a change of departure date, departure point or airport, or change of departure time of more than twelve hours, which would cause substantial inconvenience to you. A change of accommodation, or transport method/style is not a material modification. We may alter or substitute the type or size of vehicle, or method/style of transport mentioned in the brochure, depending on the number of passengers carried, which can vary from tour to tour. Normally the maximum group size is 18 passengers. We may require a minimum number of participants for certain tours. In the event that insufficient bookings have been made as at 42 days prior to departure, we may cancel the scheduled tour, whereupon all money paid by you for your tour will be refunded and no further compensation will be paid. OUR LIABILITY TO YOU FOR BACK-ROADS OPERATED TOURS If the tour does not materially comply with the description in the brochure, we may compensate you to a maximum value equal to the price of the tour. We will only be liable to pay the maximum amount of compensation where there has been a total failure of consideration for your payment. We will not be liable where any failure in the performance or provision of your tour is due to: (i) your acts or omissions or the acts or omissions of another member in your group; (ii) any third party not connected with the provision of your travel arrangements; or (iii) unavoidable and extraordinary circumstances. Our liability will in all cases be limited in accordance with and/ or in an identical manner to relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. We will not be responsible for any loss or damage sustained by you as a result of a contravention of any law or regulation of any of the countries visited while on the tour. OUR LIABILITY TO YOU FOR LOCALLY OPERATED TOURS If your tour is a Locally Operated Tour our obligation to you is to (and you expressly authorise us to) make tour bookings on your behalf with reasonable skill and care and to arrange a contract between you and the relevant Local Operator. We exercise care in the selection of reputable Local Operators but we have no control over, or liability for, the services provided by third parties. All bookings are made on your behalf subject to these and all other terms and conditions, including any conditions of carriage and limitations of liability imposed by the Local
FLEXIBILITY DURING TOUR Every effort will be made to operate all tours featured in this brochure but there may be a necessity to vary the itinerary from that stated in the brochure, and delays may occur for a variety of reasons beyond our control. The need for a flexible attitude to this type of travel is important. All decisions relating to a tour itinerary will be taken by the Tour Leader, as appointed by us in the interest of the group as a whole. Please note that due to public holidays some sights or activities may not be available on a particular tour. No refund will be made for services which for whatever reason are not used by you once the tour has departed. OPTIONAL ACTIVITIES AND EXCURSIONS Neither we nor our employees, agents and contractors make any representation or warranty in relation to implied or explicit suggestions or recommendations of services, activities and events not highlighted as included in a tour. You are responsible for all risks associated with the transportation to/from, and your participation in, or visitation to, any place, activity or excursion not listed as an inclusion. During your tour you may be offered the chance to purchase various optional excursions and activities. We do not own, operate or control any of the companies or individuals which provide the optional activities or excursions. Some of the optional activities and excursions may be inherently dangerous and risky. If you want to take part in such optional activities or excursions you must be fit enough to do so and must follow all reasonable instructions. The standards of health and safety which will be adopted by the company or the individual providing the optional activity or excursion will be those of the country where the optional activity or excursion takes place. Please note that these standards may not be the same as you would find in your home country. If you wish to book any optional excursion or activity, you may do so subject to the operator’s terms and conditions. Your contract will be with the operator of the activity or excursion and will be governed by local law. We act only as their agent. We accept no liability for any act or omission of any operator or operator’s employees, agents or sub-contractors or any losses (whether direct or indirect and howsoever caused) arising therefrom. DIETARY, HEALTH AND SPECIAL REQUIREMENTS You must clearly state all your dietary requirements at the time of booking. We cannot guarantee that special dietary requirements can be met and we cannot take responsibility for any such requirements not being fulfilled. Walking is a fundamental part of our tours and certain tours may not be suitable for people with reduced mobility. If you have a medical condition or require special arrangements that may affect your tour, we ask that you inform us in writing at the time of booking. We may ask you to complete a medical assessment form to assist us. If we cannot reasonably accommodate your particular needs we may decline the booking or ask for you to be accompanied by a person who is able to provide full assistance to you throughout your tour. Please be aware that your fellow travellers may be of a diverse age range and from various nationalities. YOUR LIABILITY TO US You will not be permitted to embark or continue on the tour if your mental or physical condition is, in the reasonable opinion of our representative, such as to render you incapable of caring for yourself, or where you become objectionable to other passengers, or you become a hazard to yourself or other passengers. We will not be responsible for expenses resulting in you being precluded from completing the tour for any reason, nor will we refund you any part of your tour cost. In all cases we will notify you of the reasons why we have taken this action. We will have no obligation to arrange for your return to the point of the tour departure if your condition manifests itself after the tour departure. Further, if the tour involves travel by air, the captain of your aircraft can refuse to allow you to fly on the aircraft if he believes that you could be dangerous or disruptive to other passengers on the flight.
If you make a claim against us you agree to assign to us or our insurers any rights to take action against any third party supplier/ tour operator or any other person or party that may have been wholly or partly responsible for the claim or who we reasonably consider should be a party to the action. You must co-operate fully with us should we or our insurers wish to enforce those rights which have been assigned to us. If you make a claim against us which is covered by your insurance policy, you agree to pursue the claim through your insurer either in addition to, or in substitution for, your claim against us (if any). We agree to indemnify you in respect of reasonable expenses incurred in successfully pursuing such a claim and acknowledge that any settlement made by the insurer shall not prejudice your rights against us. TRAVEL ADVICE We recommend that you visit your government’s travel advice website prior to the commencement of travel. In the UK, the Foreign and Commonwealth Office issues travel advice and warnings at fco.gov.uk. The Australian government provides an equivalent service at smartraveller.gov.au. COMPLAINTS In the event of any dissatisfaction with the accommodation or any other service provided by us, you must report it immediately to the Tour Leader so that action can be taken to remedy the problem. Failure to immediately notify the Tour Leader of any problem may result in your claim for compensation from us being denied or reduced. Any complaint made to us following the conclusion of the tour should be made in writing within 28 days of completion of the tour. In the event that you do not notify us in writing within 28 days, our ability to investigate the complaint may be prejudiced. In the UK, we can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. DATA PROTECTION We are committed to protecting your personal information and agree to process your personal information in accordance with our Privacy Notice, which is available online at backroadstouring.com/about-us/privacy-notice. In order to make your booking and ensure that your travel arrangements run smoothly, we need to use the information you provide and pass it on to other relevant suppliers who are responsible for parts of your travel arrangements. In many cases this will include transferring your data to overseas recipients (including to recipients outside of the European Union). Personal information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. SMOKING We enforce a non-smoking policy on our coaches (although we make frequent stops for breaks) and in most of our accommodation. LUGGAGE There are strict weight limits for coaches when fully loaded. You are only entitled to have one piece of main luggage of standard size (see the pre-departure information or our website for size limits) and not weighing more than 20kg. In addition you may bring a daypack. PUBLISHING CONSENT You acknowledge and agree that our future advertising and publicity material may include statements made by passengers, or their photographs, and you consent to such use of your comments or photographic/video likeness.
You agree to indemnify us in full against all losses (direct and
BACK-ROADS' DETAILS
Back-Roads Touring Co. Limited, company no. 02473373, 109 Power Road, London, W4 5PY, UK
LOCALLY OPERATED TOURS
All tours are operated by Buffalo Tours Asia.
DEPOSIT
£150 per person, payable at the time of booking. Private and tailor-made tours: the required deposit will be specified in your quote.
GOVERNING LAW AND JURISDICTION
These booking conditions are governed by the laws of England. Any dispute in relation to these booking conditions shall be subject to the exclusive jurisdiction of the courts of England.
29-42
BROCHURE VALIDITY DATE
Prices quoted in our brochures are calculated on costs and exchange rates at 1st November 2018
0-28
CONSUMER PROTECTION
We are a member of ABTA (Y6180/P6732) and are bonded to provide for your financial protection in the event of our insolvency. Any package which includes a flight as part of the package is protected by our ATOL: 11395. More information in relation to the financial protection of your booking can be viewed at: backroadstouring.com/legal/financial-protection. Your tour is a “package” within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 (“Package Travel Regulations”). Therefore, you will benefit from all EU rights applying to packages. We, or, if applicable, the Local Operator, will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, there is protection in place to refund your payments and to ensure your repatriation in the event that we become insolvent. More information on key rights under the Package Travel Regulations can be viewed at: backroadstouring.com/legal/package-travel-rights.
Private and tailor-made tours: £125 (or such other amount specified in your quote). In addition to our administration charge, you will have to pay all travel service providers’ applicable cancellation charges.
backroadstouring.com
CHANGE AND CANCELLATION FEES
Days before departure
Change and Cancellation Fee (% of tour price)
Pre/post accommodation
Pick Ups/ Transfers
Over 42
Nil (changes)
Nil
Nil
50%
Nil
Nil
100%
100%
100%
Deposit (cancellations)
GBP
• UK & EUROPE •
Contact Us Call us on 0208 987 0990 • info@backroadstouring.com www.backroadstouring.com • 109 Power Road, Chiswick, London W4 5PY or visit your Professional Travel Agent
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YOUTUBE
Back-Roads Touring
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