EASTERN SEABOARD GUIDE 2018 PATTAYA, THAILAND PLUS: RAYONG • CHONBURI • SRIRACHA • LAEM CHABANG
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Image AN INTRODUCTION TO THAILAND
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THAI CULTURE (THE WAI)
J Below: A wai-ing Ronald McDonald outside of a local McDonalds restaurant.
ust as many cultures use a handshake, in Thailand the wai is the customary way of greeting people. The wai is a graceful action which is a very important part of showing respect to others and is central to Thai etiquette. As a foreigner it’s not expected that you must wai others (and certainly never to another foreigner), but taking part in this ritual can acknowledge your attempt to embrace Thai culture. It
can be a little confusing to the uninitiated though, as there are rules. If someone else wais you, it would be considered somewhat impolite for you not to return the gesture, unless they are serving staff where a returned wai is not expected. Even if you find yourself with a handful of bags or your phone/keys, you should at least attempt to return the wai even if you find the items between your hands. If you find it impractical, or simply prefer not to return the wai, you should at least acknowledge through a slightly nodded head or smile. The only people who will never return a wai are monks and royalty. The general rule is that the person of higher social standing will be wai-ed to first. As you may only have a brief moment to assess this criteria, if you’re unsure it may be best to initiate the wai. One easy determination of social standing is age: a younger person would always wai their elders out of respect. Further, teachers are held in very high regard in society, so most Thais would always wai a teacher first. Although the basis of the wai is common (pressing your palms together in front of your body and slightly nodding), there are three main levels of wai:
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PREPARATION - IMPORTING PETS
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The Thai Department of Livestock Development (DLD) website is live but only in Thai and an English version of the site is frequently unavailable. Your best option is to email the DLD with your specific query and they will respond in due course: qsap_bkk@dld.go.th Their staff also speak some English and you can contact them on 0066-21340731 or 0066-21340732 if you prefer not to email.
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hould you wish to bring your pet with you to Thailand you will be required to follow some strict guidlines as part of the preparations. You should always check with your current country regarding their export laws as they may be much stricter than those required by Thailand for import. It may also be worthwhile using a relocation agent or specialist pet exporter because, although costly, they will be sure to guide you through the exact process. If you don’t adhere to both country’s guidelines you are likely to find your pet stuck in quarantine which can be extremely costly. Some key pointers as you prepare, although note that these are for standard cat/dog imports; if you have another type of animal you should refer to the Thai Department of Livestock Development (DLD) for full guidance: MICROCHIPS Although some exporting countries may require your pet to be microchipped before travel, Thailand does not require an animal to be chipped before entering the country. VACCINATIONS Unless coming from a country without any incidents of rabies within the last 12 months, you will need to
provide your pet’s rabies vaccination documents. The rabies vaccination must have been given between 12 months and 21 days prior to arrival in Thailand. For dogs, a vaccination against Leptospirosis should have been administered not less than 21 days prior to travel. Alternatively, a negative test result must have been confirmed during the 30 days prior to departure. Cats must be vaccinated against rabies and Feline Panleukopenia Virus (FIV). The timeline for these vaccinations will need to be clearly established with your local vet as they can be very strict/specific. Any good vet will be able to refer to their export guide and have an upto-date list of the exact requirements for most countries, so please always double-check with them. HEALTH CHECK Your pet will need to undergo a health check prior to flying and in many countries there is a strict timeline for this to happen (usually between 48 and 72 hours prior to travel). They will complete a health certificate and this will need to accompany the animal to the airport so that the airport veterinarian can inspect it.
ARRIVAL - CULTURE SHOCK
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“It’s commonly accepted that you never really get used to the heat, but you do get used to being hot. When you realise that you’re not the only one who’s sweating after being outside for five minutes, you soon accept your fate and carry on with your day. If you use aircon at home or at work, try to set the temperature a bit higher each week until you get to a level which is just cool enough so you’re not sweating; it will help you adjust quicker to the outside temperatures when you leave home/work.” ~ James F, International School Teacher
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f this if your first time living outside of your home country, it’s absolutely inevitable that you will encounter a serious culture shock. This will be more severe if, like the author of this guide, you’d never visited the country before upping-sticks and relocating here. “WHOAH, IT’S HOT!” The first thing you’ll notice is the heat and humidity, for sure. Depending on when you arrive and where you’ve come from, walking out of the airport can feel a bit like walking in front of a hairdryer. It’ll probably take you a few weeks to get used to the heat to some extent, although it’s probably fair to say that you’ll never fully acclimatise, especially if you live/ work/travel while having aircon. It’s important to understand though, that most people are in exactly the same situation as you. ENGLISH As part of the ASEAN community, Thailand is expected to increase its use of English language, although you wouldn’t know it on arrival. Although there are many signs in dual langauge (Thai and English), there are also many which are not. As Thai writing does not follow the Roman/ Latin alphabet it will be impossible to understand without some prior learning, and so it might be daunting as
you try to find your way around or understand which products and services are being offered in stores. Thankfully, the Eastern Seaboard has a glut of expats and so most businesses here will make it easier for you. Most local Thais will also have at least some broken English, but to the uninitiated it can be an intense experience. You can use the basic language section at the rear of this guide to help and there are various online applications which you can use to help you get along. The Google Translate application which can be found on all Apple and Android mobile phones will also provide an instant/real-time translation if you hold your phone’s camera up to the Thai text. Beware though, Thai-English translation services even Google’s - are not perfect. Also beware, even if you’ve spent many hours practicing Thai before travelling here, you may often find that Thai’s still don’t understand what you’re saying as your intonation may be wrong - don’t be offended or put off, just keep trying! HEALTH AND SAFETY Without wanting to generalise too much, you will definitely find the health and safety standard here questionable. You will see a motorbike with perhaps four or five passengers, sometimes with a baby in their arms, and probably not wearing helmets;
ARRIVAL - MOBILE PHONES
Helpline numbers for the three main providers can be accessed by dialling: Advanced Info Service (AIS): 1175 Total Access Communications (DTAC): 1678 True Corporation (TRUE): 9399 They all have English speaking staff to help you.
www You can find information on pre-paid mobile packages from the three main providers here: Advanced Info Service (AIS): www.ais.co.th/one2-call/en/ Total Access Communications (DTAC): www.dtac.co.th/en/ prepaid/ True Corporation (TRUE): http://truemoveh. truecorp.co.th/?ln=en
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etting up a mobile phone on arrival in Thailand will be simple. Your mobile will need to be unlocked if you were previously tied to a network (although there are ways to unlock most phones easily here too). On arrival in the airport there will be several mobile phone providers with stalls selling both tourist SIM cards and monthly pre-pay options. Just let the staff know how much data you think you might need and they’ll set you up immediately. In Suvarnabhumi airport these booths can be found on the second floor as you depart the international arrivals area. If you aren’t able to set yourself up at the airport, you can find SIM cards within the various phone stores around the town centres. You will also be able to purchase top-up credit via these stores, or you can top-up via your online banking system if/ when you get that set up. If you choose a pre-paid monthly option you should get a very good 3G/4G package for around 500 Baht, although if you’re a heavy internet user (i.e. streaming movies) you will need to pay more. All three of the key providers have details of their data packages on their websites and all you’ll need to do is add money to
your account and then register by dialling in the code relating to that package to activate it. The staff in the airports can help with this or you can use the links to the left. If you want a monthly post-paid/ contract package you should head to one of the many service provider stalls (mainly located within the large shopping malls/supermarkets) with your passport and work permit. You may be able to get a contract with DTAC without a work permit although rules seems to vary based on which store you visit. The most popular mobile providers are: Advanced Info Service (AIS):
Total Access Communications (DTAC):
True Corporation (TRUE):
AIS and DTAC have the best coverage, while TRUE offer cheaper deals.
ESSENTIALS - HOUSING AND ACCOMMODATION
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“It was a really exciting time for us to go house-hunting, especially when we saw the amazing properties that were available. We couldn’t have dreamed of having a huge private pool back at home. However, make you sure do a really detailed check of all the work/repairs which need to be done before you move in; we spent a couple of weeks calling back workmen to fix a stream of small problems and that was frustrating. Make sure you barter with the price as well - a property listed for 35,000 is almost certainly going to be yours for 30,000 (and maybe less!) if you haggle well” ~ The Temple family, Mum, Dad & two children who moved to Pattaya in 2013
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The contract you take is likely to be either for six months or one year (the rent may be cheaper if you take a longer lease). You’ll need to check with the agent if a gardener, pool cleaner, maid etc is included with the price, and also check if there are any additional service charges. You’d be wise to make sure that the kitchen facilities are to your liking as some houses have only Thai-style kitchens which can often be outside of the main building! Also check if there are security guards at the entrance to your village and if you have an alarm system fitted; it’s not common for burglaries to take place, but it’s always best to be safe than sorry. Check all of your bathrooms and make sure you have hot water facilities (many older houses don’t have hot water connectors). If there’s anything essential which you think is missing, ask if they can add it in, and certainly, if you find any maintenance issues make sure you make a list which is agreed with the agent for repair prior to moving in. Finally, if you have pets, check that the landlord is happy to have them in the house. Outside of the property itself, check if there are local convenience stores close-by in case you need to buy staple items such as bread or milk at short notice. If you don’t have a
private pool in your property, is there a communal pool, and if so, is it regularly maintained? If you have a car, is there a car port or sufficient space on the road to park near your home? Are you close enough to friends or colleagues? If you don’t know anybody yet, ask the agent if there are other expats in the village. You’ll have other priorities for sure, so be thorough. Go armed with a list and make sure you get everything you want. Remember, there are plenty of options out there and that you can always haggle... As mentioned, if local facilities are a key part of your decision, take a look at the neighourbood sections later in this guide to find out what would be near your prospective new home. Some other agent websites you may find useful are: www.ddproperty.com/en/pattaya www.pattayaprestigeproperties.com www.fairproperties.com www.rightmovepattaya.com www.pattayahouseguide.com
ESSENTIALS - HEALTHCARE
U The emergency number to call for either the police or an ambulance is 191. You would be well advised to have a Thai speaker with you when you call as the operator is highly likely to have broken English; trying to explain addresses and the finer details of the emergency will be difficult without being able to speak the local language. As you’ll see on these pages though, if you are able to pay the costs for private care, you are advised to call the hospital direct. They will be able to help by either dispatching their own ambulance or arranging one for you. For quick access, you can download a mobile application called Thai EmCall which has instant access to all the numbers you’ll need, including for all embassies in Thailand.
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nsurprisingly, the quality of healthcare in Thailand has a direct correlation to the amount you’re willing/able to pay. The main towns are equipped with at least one world-class hospital (also the most expensive) but they also have a host of smaller private institutions as well as state-run facilities which would be more suitable for those with lower disposable income and/or limited or no medical insurance. HOSPITALS IN PATTAYA The locations of the core set of hospitals in the city can be found within the neighbourhood guide later in this book, but a summary of the provision is as follows: BANGKOK HOSPITAL PATTAYA (BPH) The biggest and highest quality hospital in the city. BPH has multiple specialist departments, 400 in-patient beds and a staff with a huge variation of languages to help patients. The staff are highly professional and most expats with good insurance packages would have this as their first choice hospital. They also have their own fleet of ambulances which can offer in-vehicle cardiac care. www.bangkokpattayahospital.com Sukhumvit Road, North Pattaya (opposit Mini Siam) Hotline: 1719
inquiry@bph.co.th PATTAYA INTERNATIONAL HOSPITAL The second-choice for most expats is also the second-largest private hospital in Pattaya with 80 in-patient beds. The treatment costs here are cheaper than Bangkok Pattaya Hospital, but you will notice a difference in the facilities and level of care. The staff also speak very good English here. www.pih-inter.com Pattaya 2nd Road/Pattaya Soi 4, North Pattaya (close to Siam@Siam hotel) 0066-3842-8374 picpih@pih.co.th PATTAYA MEMORIAL HOSPITAL Close to the very centre of the city, this private hospital has 50 in-patient beds and will cater for all of your medical needs, although it certainly lacks the specialist care that the previous two hospitals have. Again, the treatment costs here are cheaper, although the quality of care is still good. www.pattayamemorial.com Pattaya 2nd Road/Central Pattaya Road (300m from beach road) 0066-3848-8777 No email address There are several state-run hospitals in Pattaya, the most highly regarded of which is Pattaya City Hospital
ESSENTIALS - EDUCATION/SCHOOLS
The better schools should be able to offer you the option of remote assessment for your children if they are not able to travel to Thailand for the assessment in person. Ask each school what options they have in this respect.
The larger schools should have provision to support children with various learning difficulties, including autism, ADHD, dyslexia, etc, although they would need to be functional within a school environment. Families who have children with severe learning needs or disabilities can contact The Village school which has a branch just off the north end of Mabprachan Lake. They have a team of specialists in place to provide such assistance. www.viecentre.org
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staff at the school you’re interested in. However, it’s safe to assume that you will be required to provide copies of family passports as well as previous school reports/grade cards and possibly a transcript from the last school attended. In addition, if you will need a student or guardian visa, you’ll need to provide your child’s birth certificate (you may need to have a notarised copy too). If in doubt, contact the school in advance to check what they need. THE MAIN OPTIONS The list of schools will start with those which offer whole school options (i.e. 2-18 years old) and then provide details of other key establishments in and around Pattaya. There are a huge variety of Thai state schools right through the city and not enough space to list them all, so for the sakes of this booklet, only international schools and some of the more well-established bilingual school options will be listed: REGENTS INTERNATIONAL SCHOOL PATTAYA (RISP) www.regents-pattaya.co.th The largest international school on the Eastern Seaboard, RISP is a boarding school which has a school body of around 1,200 students and offers places for children aged from 2-18 years old. They teach a British
curriculum up to age 16 and then the International Baccalaureate (IB) Diploma programme as their pre-university course. They are part of the Nord Anglia Education group of schools which have direct links with Juilliard School of Performing Arts and Massacheussets Institute of Technology (MIT). The school is found on the junction of the No 7 & No 36 highways, around 20 minutes drive from central Pattaya. 0066-3841-8777 admissions@regents-pattaya.co.th RUGBY SCHOOL THAILAND (RST) www.rugbyschoolthailand.com This brand new boarding school opened in August 2017 for children aged 2-11 and will open their secondary school in summer 2018. They will offer the British curriculum right through to age 18, including A-Levels, and are selective recruiters. The plans for the campus are very ambitious although they will take several years to complete the project. Linked directly to the world-famous Rugby school in England, the sporting tradition here will be very strong. The campus is located just off the No 36 highway within the Khao Mai Kaew area, approximately 20 minutes from central Pattaya. 0066-8490-09005 admissions@rugbyschoolthailand. com
ESSENTIALS - MONEY AND BANKING
TIP
When looking for a machine to withdraw cash, look carefully at the top of the machine. Some will say ATM and some say ADM. An ATM will, of course, give you access to cash withdrawals, but the ADM (Automated DEPOSIT Machine) will only allow you to deposit money to your account. Many a forgeigner has been spotted on arrival in Thailand at an ADM trying desperately to understand why they can’t access their cash...
baht floated and drop in value to its lowest level of 56 Baht per 1 Dollar. It has since normalised and currently floats around the 33 Baht/1 Dollar mark. VALUE OF INTERNATIONAL PENSIONS Because of the possible fluctuations of the Baht, the value of an international pension can also jump and fall. Establishing what your minimum and maximum exchange rate would be in order to fund your lifestyle needs, is going to be key if your sole income will come from your pension, especially with uncertain times across Europe from where a significant portion of the international pensions originate. BANKING OPTIONS There are a wide range of modern
Right: A row of several different cash machines which are often seen near shopping areas. Individual ATMs can be found everywhere in the city
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commercial banks within Thailand as well as some international providers which offer branches in Bangkok but which are available to customers across the country. While most banks have a good number of ATMs across the main towns, a few are certainly
more widespread: KASIKORN BANK www.kasikornbank.com/EN/ Probably the most visible bank here, to open an account you are likely to need your passport, a work permit and details of your residence in Thailand. You’ll only need a 500 Baht deposit to open the account and you’ll have access to your bank via debit card for use with ATMs and in shops. Kasikorn also provide online banking through their K-Cyber facility which allows for bank transfers (domestically and internationally), bill payments and many other functions, as well as access to your account through a mobile phone application. SIAM COMMERCIAL BANK (SCB) www.scb.co.th/en/home Although the requirements seem to differ from branch to branch, it appears that most expats have been able to open an SCB ‘UP2ME’ account with much less documentation than other banks. There are many examples where an account has been opened with nothing more than a passport and a wad of Thai baht, so if you’re here initially on a tourist or non-immigration ‘O’ visa and you need an account, these are likely to be your best option, at least initially. As with Kasikorn, SCB will issue a
ESSENTIALS - IN AN EMERGENCY
TIP
If you don’t want to carry multiple cards with you everywhere, remember that your phone lock screen can use an image as the background. Perhaps you can take a picture of your insurance policy card and save it as your lock screen image for easy access by medical staff.
Below: An example of one of the converted mini-van ambulances in the area.
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thoroughfare in Pattaya) and are frequently called upon to deal with petty disputes between locals TOURIST and tourists. You may POLICE also find them working alongside police officers in towns. Some of them are foreigners and some will be volunteering their services. They’re often a great relief to see if you don’t speak Thai and you have a problem. FIRE BRIGADE Like the military, you’re unlikely to ever see the fire brigade unless you’re near to a fire or road accident, but they’ll wear the standard day-glow orange full body suits on any of the calls. AMBULANCE Aside from the specialist ambulances operated by the large hospitals, you’ll find that the main provider of ambulance cover comes from the Sawang Boriboon Volunteer Service. With all the goodwill in the world, their ambu-
lances (usually converted mini-vans) are not to western standards unfortunately. If you can avoid using them it would probably be best. Separately, you’ll quickly notice that unlike most western countries, Thai drivers will be in no rush at all to make way for flashing blue lights, which is extremely disappointing. By way of setting an example, please try to pull aside for any blue light vehicle wherever it’s safe to do so. DOCUMENTATION Actually, by Thai law, all foreigners are required to keep their passport on their person at all times. Thankfully, photocopies are generally accepted if you’re stopped, but please do adhere to this rule. If nothing else you will have identification on you in case of an accident. If you’re keeping a photocopy on you, remember to copy the ‘Emergency Contact’ section as well! If you have medical insurance, you should also keep your policy card with you so that the hospitals are willing to carry out emergency treatment without waiting for proof of funds. If you don’t have a medical insurance policy, you should think about having a credit card with you as they should see this as proof enough that you’re likely to have funds to cover treatment costs.
SPARE TIME - SIGHTSEEING TOP 10
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SANCTUARY OF TRUTH THAI: ปราสาทสัจธรรม www.sanctuaryoftruth.com
0066-3836-7229 or 0036-3836-7815 Direct booking through website? Yes Entry Price: Adults 450 Baht, Child 225 Baht Opening Hours: 08:00 to 18:00
This magnificent structure, although ancient looking, is actually only 25 years old. The all-wood building is an ongoing monument to the importance of religion, philosophy and art to mankind. It attempts to reflect elements of spirituality and contentment and help recreate the balance between humans and their natural environment and the universe generally. The Thai name for this attraction, Prasat Satchatham, has a literal meaning of Temple of Philosophy. Every single inch of this massive structure and its contents are hand-carved, even the mechanisms which bind the wood together (no nails at all!). Many of the carvings inside the temple depict Buddhist and Hindu deities and characters and are presented with the finest of detail. Larger sculptures adorn the outside of the building and as you walk through the various halls you’ll notice - not least because you’ll be asked to wear a helmet inside - that work on the temple continues to the present day. This attraction is a wonderful example of the human endeavor and demonstrates some of the finest original craftsmanship that you’ll see in Thailand. In addition to the main structure which is located right on the shoreline, there are modest cultural shows as well as an opportunity to take a ride on elephant and a horse and carriage around the grounds. This cultural attraction really is an integral part of any visit to Pattaya and can be enjoyed by the whole family over the space of an hour or two, although you can easily spend longer here too. 206/2, Moo 5, Soi Naklua 12, Naklua, Banglamung, Chonburi 20150 Grid E17 on Neighbourhood Guide Map A
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SPARE TIME - FURTHER AFIELD TOP 10
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AYUTTHAYA THAI: อยุธยา ่
Nearest Airport: Bangkok Don Muang(DMK) Time to spend here: A day or two Travel time from Pattaya: 3 hours by car As the former capital of Siam, this ancient city is steeped in history and culture and, being so close to Bangkok (only 80km north), it’s a day trip that can be tagged on to any visit to the current capital. Despite Ayutthaya once being the largest city in the world (it had more than one million inhabitants in around 1700), the Burmese invasion of the city in 1767 saw many of the gold-laden temples destroyed, leaving only a glimpse of what was once there for current visitors. Still, what remains - mostly grand temples - was declared a UNESCO World Heritage Site in 1991 and is well worth the trip. The UNESCO site, known as the Ayutthaya Historical Park, encompasses the main attractions of Wat Phra Si Sanphet (the largest temple, distinguishable by its row of restored chedis/stupas), Wat Phra Mahathat (known for the headless Buddhas and the tree which has grown around a Buddha head), Wat Ratchaburana (the site of a recent find of historical treasures), Wat Phra Ram (great views across the city) and Viharn Phra Mongkol Bopit (famous for the large bronze Buddha statue). The site is pretty big but you can certainly get around most of the main areas in a half day or so, and while entry to most of the temples is free, at some you’ll need to pay around 50 Baht for entry. Outside of the main area there are other temples as well as remnants of Dutch, Japanese and Portuguese settlements. Although the Historical Park is absolutely worth the visit alone, there isn’t much else here in terms of vibrant nightlife, so don’t come here expecting a big party afterwards.
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OTHER USEFUL INFORMATION - GENERAL calendar, it’s commonplace for them to use the Buddhist calendar instead. The Buddhist Era (BE) started 543 years before the birth of Christ, whose birth year is indicated from that point onwards with AD (Anno Domini). You can easily calculate the difference by adding 543 to the Gregorian calendar. For example, 2017 AD is 2560 BE. Things like vehicle tax discs in Thailand will always use the Buddhist calendar for reference, so remember to do your maths regularly to make sure you don’t let your tax expire!
Right: An example of one of the many water dispensers located around Pattaya streets. You can purchase large water bottles to fill, or use smaller litre versions as required.
TIPPING Tipping has certainly become a more common practice over recent years in Thailand, with most decent restaurants including a standard 10% service charge on top of the final bill. It’s certainly not obligatory though, and in most local restaurants and bars you can round your bill up to the nearest 10 or 20 Baht, or more, if you wish to. With the minimum wage here being only 300 Baht per day, even small tips will add up quite quickly for customer-facing staff. UTILITIES Almost every property will be connected to mains water and electricity, although very few places have direct gas line connections, with refillable gas bottles the preferred choice.
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Your gas and electricity bills will be produced based on a direct read from the meter outside of your property each month. A small slip, about A7 in size, will be posted into your letterbox monthly and you can make payment at every convencience store (711/ Family Mart etc). If you don’t pay your bill within the given one week timeframe from its production you will be required to travel to the Electricity or Gas company building to pay the bill alongside a small administrative fee. If you haven’t paid within 10 days, the company will literally come and cut off your water/electricity and will charge a fee to come and
re-install it. As such, if you’re heading off on holiday and expect your bill to come in while you’re away, make sure you’ve arranged for someone to
OTHER USEFUL INFORMATION - EVENTS to tick off your bucket list. It can’t be stressed enough about the dangers of driving during the period of this festival though. The national newspapers even have a crude/morbid ‘Songkran Death Count’ on their front pages in an attempt to frighten those who drink drive or get knocked off bikes by passers-by throwing buckets of water at them. Please do not drive during this period unless you really have to, and certainly don’t ever get onto a motorbike. MAY 01: National Labour Day (Observed on 02 due to weekend) An international celebration to ap-
plaud the work of labourers and the working classes. TBC: Top of the Gulf Yachting Regatta One of Thailand’s biggest sailing events, usually held at Ocean Marina Yacht Club in early May, this regatta is unique for being the only multi-class sailing event in the country. 29: Visakha Bucha Day Commemorating the birth, elightening and passing of Buddha. TBC: Miss Tiffany’s Universe Held in mid-May, this beauty contest for Thai transgender women is also broadcast on Thai national TV and usually attracts around 15m viewers! It’s held at the Tiffany Cabaret hall in North Pattaya.
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