July 2024
Understanding Your Statement
Statement ABN 90 000 049 525 Address 2/22 Brookhollow Avenue Baulkham Hills NSW 2153 Phone (02) 8741 5999 All clients are strongly encouraged to wear a mask during services, particularly during transport services. Please let the office know if you or a household member have any COVID symptoms. Your Home Care Package Subsidy (Held by BaptistCare on your behalf) Your Contribution (Held by BaptistCare on your behalf) Your Home Care Account balance (Held by the Government on your behalf) $538.77 $143.93 $1,040.34 Your Home Care Package Subsidy (Held by BaptistCare on your behalf) $270.78 Your Contribution (Held by BaptistCare on your behalf) $0.00 Your Home Care Account balance (Held by the Government on your behalf) $3,542.04 Jane Citizen 29 Sample Street Sampletown NSW 2000 Customer Id : AC001111111 Recipient Id : 0444444444 Statement From : 01/07/2022 Statement To : 31/07/2022 HomeCare Package Level : Level 3 Care facilitator : John Smith Opening Balance $1,723.04 Incoming Funds Total Government Contribution to Home Care package $2,501.70 Total Client Contribution $482.67 Total Income $2,984.37 Spent from your plan Care and service charges $509.15 Premiums $737.00 Supplied Items $0.00 Total Spent $1,246.15 Adjustments Nett Adjustments To You $351.56 Closing Balance $3,812.82 Your monthly statement provides information about your incoming funds and outgoing expenses for your Home Care Package. 1 2 3 4 5 6 7 8 9 PAGE 1
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1 Your unique identifier that is used by BaptistCare at home.
2 The period of time the statement covers.
3 The level of your Home Care Package.
4 Your Care Facilitator’s name.
5 The balance carried over from your last statement as well as the breakdown of those funds and where those funds are being held.
6 The funds that have been received during the statement period.
7 The funds that have been spent during the statement period.
8 The total of adjustments and refunds from the previous statement period.
9 The total amount of unspent Home Care Package funding available at the end of the statement period as well as the breakdown of those funds and where those funds are being held.
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10 Contributions that you’ve made towards the cost of your care and services.
11 The care and service information is itemised to show when you received it, who delivered it, what service it was and how the cost was calculated.
12 These include specialised services and equipment, and BaptistCare charges.
13 If you have any questions about these adjustments, please speak with your Care Facilitator.
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*The statement shown is an example only. Your statement will have different content in each section that is relevant to you.
Incoming Funds - Client Contributions
Incoming Funds - Government Contributions
Statement Date
Date Description Quantity Rate Amount 31/07/2022 Your Income Tested Fee 31 days $15.57 $482.67 Total Client Contributions $482.67
Date Description Quantity Rate Amount 31/07/2022 Your Home Care Package Subsidy 31 days $79.09 $2,501.70 Total Government Contributions to Home Care Package $2,501.70
Date Time Service By Quantity Amount 02/07/2022 01:48PM - 03:18PM Housekeeping Felisa 1.5 hours $89.85 04/07/2022 11:45AM - 12:45PM Housekeeping Yelena 1 hour $59.90 09/07/2022 09:45AM - 11:15AM Housekeeping Luisa 1.5 hours $89.85 11/07/2022 12:32PM - 01:32PM Housekeeping Felisa 1 hour $59.90 18/07/2022 12:32PM - 01:32PM Housekeeping Yelena 1 hour $59.90 23/07/2022 10:22AM - 11:52AM Housekeeping Felisa 1.5 hours $89.85 25/07/2022 01:55PM - 02:55PM Housekeeping Felisa 1 hour $59.90 Total Care and Service $509.15 Premiums Description Quantity Rate Amount 01/07/2022 Care Management Level 3 350.00 $350.00 14/07/2022 Physiotherapy GST Free: Super Rehab Invoice no: SRS22080602 7/2/22 visit 100.00 $100.00 01/07/2022 Package Management Level 3 287.00 $287.00 Total Premiums $737.00 Adjustments Date Name Memo Amount 22/07/2022 HCP Revenue Transfer - Increase Unearned Reversal of Care Management Fee June 2022 (To You) $226.00 22/07/2022 HCP Revenue Transfer - Increase Unearned Reversal of Package Management Fee June 2022 (To You) $133.00 25/07/2022 HCP Credit Adjustment Adj for ITF rate @ $15.81/day per Jun22 Medicare Statment -$7.44 Total Adjustments $351.56
Care and Service
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FAQS
Q: I have a question about my statement. Who should I contact?
A: Please contact your Care Facilitator
Q: Who else can can I contact?
A: If you would prefer to discuss your fees and services with an independent third party, you can contact the Older Persons Advocacy Network (OPAN). OPAN can connect you to a representative to discuss your needs on a confidential basis. Please refer to their website www.opan.org.au or call them on 1800 700 600 for more information.
To discuss your package or your care plan at any time, please call your Care Facilitator.
Why choose BaptistCare?
We are committed to providing person-centred care that encourages independence and quality of life. Our aim to see every individual “living well” is based on Christian principles that are reflected in all aspects of our purpose, vision, values and services.
We have the skills and expertise to look holistically at how we can support each individual to live their best possible life – from those who are still fairly independent, to those with complex needs including dementia and end of life care.
As well as supporting older people in our community, we are here to support families to ensure their loved ones are well cared for and feel safe.
See what’s possible...
Call 1300 275 227 www.baptistcare.org.au/athome info@baptistcare.org.au
