Care Coordination: Patient Experience

Baptist MD Anderson Cancer Center. Shawna also scheduled an appointment to complete advance care planning documents with the couple.

Evelyn had a clear understanding that she had unfettered access to her “go-to” SIMA nurse for any questions. After their second in-home visit, the couple expressed their gratitude for the many resources provided by the SIMA program.

Bruce underwent surgery six weeks later. Shawna continued to follow-up to assist with medication reconciliation, relieve anxiety and cope with related lifestyle changes.

Bruce is expected to recover and is looking forward to getting back on his motorcycle. Added Shawna,”I’m grateful that our regional RN care coordinator recognized Bruce’s elevated risk and highly stressed status and referred him to our program.”