Care Connection June 2024

Page 1


See you on the Exchange

Care Connection, Baptist Health’s trusty team member magazine for the past 24 years and change is ceasing publication after this issue.

But don’t be alarmed. Several elements of the monthly magazine will be transitioning to the intranet.

That’s right, the Exchange has undergone a major redesign, including moving from SharePoint Server 2016, a locally hosted platform, to SharePoint Online, a cloudbased service that still integrates natively with Microsoft 365, your all-in-one Office apps platform.

Sunsetting a popular internal communication piece is never an easy decision.

Printed copies of Care Connection have been distributed throughout the health system for years, normally showing up on hospital floors or department breakrooms every 10 weeks or so.

We've printed and mailed thousands of copies of the magazine right to your home during the height of the pandemic.

Since then, we’re come to the realization that the best way to reach all our 14,000plus team members going forward is through one enhanced intranet platform like the Exchange, which is updated constantly and can be accessed 24/7 from any Baptist device.

For the past seven years, the Exchange has been a centralized hub for system-wide announcements, benefit updates, portal access, and team member engagement, to name just a few, and will continue to be your go-to resource.

Care Connection first debuted in July 2000, following a contest to rename the Baptist Employee Newsletter. Back then Baptist Health was a four-hospital health system.

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2 l Care Connection

Care Connection

A Baptist Health Team Member Magazine

Managing Editor: Laura Gaver

Editor: Johnny Woodhouse

Designer: Cynthia Klusmeyer

Digital issues can be found on the intranet in the Life at Baptist section.

800 Prudential Drive Jacksonville, FL 32207

On the cover: From left, neurosurgeon Ricardo Hanel, MD, PhD, and pediatric neurosurgeon Phillip Aldana, MD.

In 2002, we gave Care Connection a more magazine-style look and enhanced the printing process for photographs. A few years later, the magazine began printing all its pages in full color, adding a classified section and reserving space for the latest goings-on at each hospital and in physician integration circles.

Finally, in 2017, we debuted the current design, adding more team member profiles and more features about innovation and research at Baptist Health.

Over the past seven years, we’ve put out more than 60 issues of the magazine, each one a labor of love from the first page to the last.

While the printed version of Care Connection is going away, you can still access recent back issues of the magazine in their digital form on the Exchange under Life at Baptist.

It’s been our pleasure to compose and publish this beloved team member magazine and we encourage you to visit Baptist Health’s other engaging communication channels, including Baptist Health Heroes (Facebook), Juice, the Weekly What's Up and, of course, the new and improved Exchange.

A DECADE OF SAVING LIVES

Baptist Stroke & Cerebrovascular Center celebrates milestone anniversary.

Laura Gaver Managing Editor
Johnny Woodhouse Editor
Cynthia Klusmeyer Designer

5 QUICK READS

1

Take control of your development with EdCast

Have you checked out our user-friendly new learning development system, EdCast? This AIpowered platform puts you in the driver’s seat of your personal and professional growth. EdCast learns and adapts to your individual interests and development goals as you use it, creating recommendations for a personalized experience. You can access the platform via Cornerstone or from the Education Station page on the Exchange. Start exploring the diverse range of content today.

2

Special pricing on Jags tickets

As a Baptist team member, you have the opportunity to purchase season tickets and to automatically payroll deduct the cost between June and December. The deadline to purchase season tickets is June 22 at 5 pm. For more information, contact Colin Baumgartner at 904.633.5308 or email him at baumgartnerc@nfl.jaguars.com. Team members interested in single-game tickets can receive special pricing for all 2024 home games. For details, visit jaguars.com/tickets/ corporateoffers and enter the promo code Baptist24.

3

Best of Clay again

The votes are in for the 2024 Best of Clay awards and Baptist Clay Medical Campus repeated as Best Medical Facility in Clay County for the fifth consecutive year. Baptist Clay also took home first-place awards in the following categories:

n Best ER

n Best Cardiologist (Chetan Hampole, MD, FACC)

n Best Pediatric Practice (Orange Park Pediatrics)

n Best Family Practice

4

It pays to be prepared

The 2024 Atlantic hurricane season is just around the corner. Now is the time to update your personal family and pet disaster plans. In addition, review your specific Baptist Health entity and department plans, and make sure you have provided updated contact information to your department manager and have entered it in PeopleSoft. Remember to include disinfectant wipes and hand sanitizer in your family disaster supply kits. For general information, status updates and response plans, call the Baptist Health’s Employee Emergency Information Hotline at 904.202.RAIN (7246).

5

Removing Waste with Agile 8

Want to help develop your team while building efficient and effective processes? Operational Performance Improvement (OPI) is offering two learning opportunities to help team members identify types of waste and implement the Agile 8 toolset to assist in driving efficiency, effectiveness and consistency across the system:

n High-level, online training: Agile 8 – Develop an Eye for Waste Reduction & Process Improvement

n In-depth, in-person training starting in July. If you're interested in registering for Agile 8 – Full Stack In-Person Training, contact your manager.

Let’s work together to improve efficiency in our dayto-day routines!

A decade of saving lives

Baptist Stroke & Cerebrovascular Center celebrates milestone anniversary.

Ten years ago, two renowned neurovascular surgeons, who trained together at the start of their medical careers, were reunited under the same roof at Baptist Health as co-leads of the Stroke & Cerebrovascular Center at Baptist Medical Center Jacksonville.

The duo, Ricardo Hanel, MD, PhD, of Brazil, and Eric Sauvageau, MD, of Canada, first met while serving in fellowships at the Gates Vascular Institute in Buffalo, New York, considered a pioneer in endovascular procedures, including the use of catheter-based technology for minimally invasive neurosurgery.

After serving in a second advanced endovascular fellowship together, this time to study and treat complex strokes and skull-based conditions, Drs. Hanel and Sauvageau went their separate ways for the next seven years with both achieving success at their respective academic medical institutions.

But in 2014, when the opportunity arose to work sideby-side again, both men jumped at the chance to build one of the top-ranked centers for neurovascular research in the nation at Baptist Health and fill a critical need in our community for comprehensive stroke care close to home.

Today, the Baptist Stroke & Cerebrovascular Center encompasses the top four floors of the 11-story Weaver Tower at Baptist Jacksonville and includes a dedicated, 24-bed Neuro Intensive Care Unit for critical care patients and two additional 24-bed stepdown units for medical and surgical neurological care.

As a designated Comprehensive Stroke Center, the highest level of certification in the state, the Stroke & Cerebrovascular Center includes a huge team of experts, from endovascular surgeons and neurologists to highly trained nurses and rehabilitation specialists.

And by connecting more than a dozen health care facilities within a 160-mile radius of downtown Jacksonville, Baptist Health’s TeleStroke Program has expanded the Stroke & Cerebrovascular Center’s reach in our region.

Memorable moments

When the Stroke & Cerebrovascular Center debuted in March 2014, Dr. Sauvageau said, “There is no single neurological, cerebrovascular or neuro-oncological disease that cannot be treated here.”

One of his most challenging cases occurred at the end of that first year when he successfully treated a 24-year-old pregnant woman with a ruptured aneurysm.

Guiding a catheter through a tiny incision in her leg, Dr. Sauvageau was able to quickly stop the hemorrhaging in her brain, while also avoiding any procedures or medication that could hurt the patient’s unborn baby.

“Obviously, the main thing is to take care of the mother, but all along I had the baby in my mind,” he said in 2014. “You’re taking care of somebody else who is not even here yet.”

The young mother, who was hospitalized for a few weeks, delivered her daughter four months later.

“The fact that he was able to do it while I was pregnant is a miracle,” recalled the patient, Savannah Steele of St. Marys, Georgia, in 2015. “All the odds were stacked against us. Every time I look at my daughter, I thank God for people like Dr. Sauvageau and his team.”

But Steele was not even the youngest aneurysm patient treated at the Stroke & Cerebrovascular Center that first year.

Opposite page from, left: Nima Aghaebrahim, MD, primary stroke director of the Stroke & Cerebrovascular Center, and Ricardo Hanel, MD, PhD, and Eric Sauvageau, MD, co-medical directors of the Stroke & Cerebrovascular Center.

Right: Savannah Steele with her daughter, Emma Grace, in 2015.

In November 2014, Dr. Hanel and pediatric neurosurgeon Philipp Aldana, MD, of UF Health

Jacksonville, treated a 10-year-old boy with a ruptured aneurysm that was leaking blood into his spinal fluid. The surgeons had to perform a craniotomy to gain access to the brain bleed before clipping the vessel with a titanium clamp and stopping the leak.

The patient, Keshawn Downs, is now 19, and recently threw out the first pitch at the Jacksonville Jumbo Shrimp "Strike Out Stroke" baseball game.

Around-the-clock coverage

In 2016, Nima Aghaebrahim, MD, an interventional neurologist and formerly clinical instructor for the Department of Neurology at the University of Pittsburgh Medical Center’s Stroke Institute, joined Drs. Hanel and Sauvageau at the Stroke & Cerebrovascular Center.

One of his first cases involved a woman who experienced a severe stroke while waiting for a prescription at her local pharmacy.

Dr. Nima performed what was then a relatively new procedure known as a mechanical thrombectomy, where a tiny device called a stent retriever is used to remove a blood clot in the brain.

“When she came to the emergency room, her stroke score was very high,” Dr. Nima said.

“Fortunately, we are set up to move fast, using the latest technology and techniques to restore blood flow. That’s the reason she was able to recover from what otherwise would have been a devastating event.”

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Keshawn Downs (center) with his father (right) and Dr. Hanel.

BEFAST screensaver to the rescue

don’t just provide a basic level of security while a computer user has stepped away from his or her machine, they also remind team members about important health information, like how to recognize the signs of a stroke.

Just ask Jennifer Tinoco, a project manager with Baptist Health’s Information Management Services.

In early April, her 39-year-old husband was complaining of right-side weakness while at work.

“When he was describing his symptoms to me, I sent him a screenshot of our BEFAST screensaver and said, ‘I think you’re having a stroke,’” Tinoco recalled.

“I told him we need to go to the nearest emergency room right away.”

Fortunately, the couple live only a few minutes from Baptist Medical Center South, a designated Primary Stroke Center by The Joint Commission and the American Heart Association/American Stroke Association.

Baptist Health team members: Know the warning signs of stroke and call 7777 to activate a Rapid Response/Code Green.

Once at the Emergency Room, Tinoco’s husband underwent a series of diagnostic tests, including three CT scans.

A few hours later, he was admitted to the hospital for acute stroke evaluation and additional imaging.

The following morning, Tinoco’s stroke symptoms had worsened and included facial droop, rightarm and right-leg weakness and slurred speech.

Doctors determined his stroke was caused by a blood clot in a small artery in the brain due to untreated high blood pressure. He was treated with medication to prevent another stroke and didn’t require endovascular intervention.

Four days after arriving at the Baptist South ER, Tinoco’s husband was transferred to a nearby rehabilitation facility, where he is still undergoing physical and occupational therapy.

“He’s regained all his speech but still needs to work on his mobility and requires assistance with

Jennifer Tinoco with her husband, Jonathan, and their two sons.

No place like home

When her husband had a stroke, retired nurse knew where to go.

Above: Jerry and Judy Sessions.

Below: The Sessions with Tonia, a Health Unit Coordinator in the Neuro OR.

Next page: Jerry with Dr. Sauvageau.

In late March, Judy Sessions returned home from a quick trip to the store to find her husband, Jerry, on the floor of their living room having a stroke.

A retired nurse and formerly director of Ambulatory Surgery at Baptist Medical Center Jacksonville, Sessions knew immediately what to do and where her husband needed to go.

“I called 911 and when rescue personnel arrived, I told them to take Jerry to the Stroke and Cerebrovascular Center at Baptist Jacksonville,” Sessions said.

When her husband arrived at the hospital, he had severe weakness on one side of his body, a forced gaze and could not speak or understand communication.

On a national stroke scale of 0-42, his score was a 25, indicating a severe stroke.

Next, a series of CT scans were performed to determine if any blood clots had formed in his brain. One scan, known as a CT perfusion, revealed that a region of his brain was not receiving enough blood flow to sustain adequate oxygen.

At that point, the decision was made to bring Jerry Sessions to the Neuro Interventional Radiology (IR) operating suite for a minimally invasive surgical procedure known as a thrombectomy to remove the blood clot.

“Within 30 minutes after arriving at Baptist, Jerry was being operated on,” Judy Sessions said.

“My former team members – and lifelong friends – met me at the elevators and began their comfort and caring measures that lasted past my husband’s discharge.”

Back home in no time

Once in the Neuro IR, neurosurgeon Eric Sauvageau, MD, co-director of the Stroke & Cerebrovascular Center, and endovascular neurosurgery fellow Sophie Su, MD, were able to remove the blood clot and restore blood flow to Jerry's brain in less than 15 minutes.

Following the procedure, his stroke score had improved from a 25 to an 8.

“Jerry went from complete right-side weakness and aphasia to talking and moving right after the procedure. A true miracle!” said Sessions, a former nationally certified operating room nurse.

“His recovery was so quick; he was able to be discharged from the Neuro Intensive Care Unit the next day.”

By the time Jerry left the hospital, his stroke score was down to a 2. Other than an outpatient follow-up appointment to assess his speech status, he didn’t require any additional physical or occupational therapy.

About a month later, Judy and Jerry paid a visit to the Baptist Jacksonville campus to thank members of the medical team that helped save Jerry’s life.

“Everyone in each department displayed a caring demeanor, answered all my questions and was extremely helpful in keeping me calm,” said Judy Sessions, who retired from Baptist Health in March 2021 after 42 years of service.

“Jerry and I are thankful for all of them and the work they do every day. They are truly a blessing. I’m so proud to be a former team member of such a caring and compassionate health care system.” CC

(Continued from page 8)

In 2017, the Ricardo Hanel, MD, and Eric Sauvageau, MD, Chair in Neurovascular Surgery was established at Baptist Neurological Institute, providing permanent funding for brain treatment and research.

Since then, Drs. Hanel, Sauvageau and Nima, who team up to provide around-the-clock coverage for acute stroke patients, have been involved in numerous ground-breaking clinical trials and research studies, including a study funded by the State of Florida to assess the hereditary probability of brain aneurysms in families.

In 2022, Pamela Jordan of St. Johns, Florida, became the first family member to be treated for an aneurysm found during the state-funded Baptist Health Familial Brain Aneurysm Study.

At present, more than 1,000 patients have been enrolled in the study, which is led by Dr. Hanel.

Elevating the standard

As one of the top-ranked centers for endovascular research in the nation, the Stroke & Cerebrovascular Center is currently involved in 35 active clinical trials, bringing the latest, life-saving treatments to our region.

In 2023, Baptist Health enrolled the first U.S. patients in the international WE-TRUST clinical trial, evaluating the benefit of expediting interventional stroke treatment. Today, the standard care is to send patients to receive a CT scan first before going to the room where interventional treatments occur. The study may redefine best practices after a stroke patient’s arrival at the hospital.

“By participating in pioneering clinical trials, we’ve helped change the standard of stroke care and provided new hope to patients who otherwise were past the traditional window of time for minimally invasive treatment,” Dr. Hanel said.

“ Our specially trained teams are ready 24/7 so that stroke patients can receive prompt treatment for the best possible outcomes. But the first step is for patients to know the signs and symptoms of stroke and seek care in the first place.
~ Ricardo Hanel, MD, PHD Co-Medical Director, Stroke & Cerebrovascular Center

“Through our annual educational conferences, we share the most innovative and evidence-based clinical practices that have been implemented and are available to optimize patient outcomes throughout the country.”

In addition to Baptist Jacksonville's Comprehensive Stroke Center designation by The Joint Commission, Baptist Health’s newest hospital, Baptist Medical Center Clay, became

the third adult hospital in the system to receive Primary Stroke Center (PSC) designation from The Joint Commission and the American Heart Association/American Stroke Association.

Baptist Clay joins Baptist South and Baptist Beaches as PSC-certified hospitals. Baptist Nassau is certified by The Joint Commission as an Acute Stroke Ready hospital with a dedicated stroke-focused program as are our three

Baptist & Wolfson Emergency Rooms, Baptist North, Baptist Oakleaf, and Baptist Town Center.

“At Baptist Health, we’re passionate about elevating the standard of stroke care not only in our community but also for health systems across the country through education, research and innovation,” said Dr. Hanel.

“Our specially trained teams are ready 24/7 so that stroke patients can receive prompt treatment for the best possible outcomes. But the first step is for patients to know the signs and symptoms of stroke and seek care in the first place.” CC

Above: Dr. Nima (far left, back row) with members of the Neuro OR team.

Wolfson Children's Hospital
Baptist Clay
St. Augustine Freestanding ED
Baptist South
Baptist Jacksonville
Baptist Primary Care
Southbank
Baptist Nassau

Awards

Spring Leapfrog grades are in Baptist Health is pleased to announce that Baptist Medical Center Jacksonville, Baptist Medical Center South, Baptist Medical Center Nassau and Baptist Medical Center Beaches all received A’s for providing the highest level of patient safety. Baptist Medical Center Clay, which opened in late 2023, will be eligible for evaluation by The Leapfrog Group later this year.

Long considered to be a gold standard for patient safety metrics, the Leapfrog grading system includes evidencebased patient safety measures, including handwashing protocols and the availability of highly trained nurses and physicians, to assign grades to 3,000 general acute-care hospitals across the country.

The ranking takes into consideration:

n Process measures (how a hospital gives treatment, including staff responsiveness)

n Structural measures (the environment in which patients receive care)

n Outcomes measures (the effects of care on patients’ health status)

The ‘A’ grade is one achieved by just 29% of hospitals reviewed in the spring rankings.

Becker’s honorees

Timothy Groover, MD, senior vice president and system chief medical officer of Baptist Health, was named one of 180 Hospital and Health System Chief Medical Officers to Know for 2024 by Becker’s Hospital Review. Dr. Groover was also named one of 231 Black Healthcare Leaders to Know for 2024 by Becker’s Hospital Review.

Melanie Husk, senior vice president and chief consumer officer of Baptist Health, was named one of 54 Hospital and Health System Chief Experience Officers to Know for 2024 by Becker’s Hospital Review. Husk was also named to the list in 2023.

Leader status again!

Baptist Health has been designated as a Healthcare Equality Leader for the third consecutive time in the Human Rights Campaign (HRC) Foundation's Healthcare Equality Index (HEI) biennial survey. All six Baptist Health hospitals were among the few surveyed by the HEI in 2024 who received full credit in each of five assessment categories — an accomplishment achieved by only approximately 3% of the hospitals recognized nationally. The five categories used for assessment and scoring included:

n Policies and training

n Patient services and support

n Employee benefits and policies

n Patient and community engagement

n Responsible citizenship

The Healthcare Equity Index is the nation's foremost benchmarking survey of health care facilities on policies and practices dedicated to the equitable treatment and inclusion of their patients, visitors and team members.

Marlow Levy, MBA, vice president of Operations for Baptist Medical Center Jacksonville, was named one of 231 Black Healthcare Leaders to Know for 2024 by Becker’s Hospital Review. Levy was also named to the list in 2023.

Michael Mayo, DHA, FACHE, president and chief executive officer of Baptist Health, was named one of 100 Great Healthcare Leaders for 2024 by Becker’s Hospital Review. Dr. Mayo was also named to the list in 2021.

Baptist Medical Center Nassau was named one of 100 Great Community Hospitals for 2024 by Becker’s Hospital Review. Baptist Nassau also made the list in 2023.

AROUND THE SYSTEM

First fellow

Meaghan Wilson, DNP, APRN, an advanced practice provider with Baptist Behavioral Health (BBH), recently became the first person to complete a two-year psychiatric nurse practitioner fellowship through the BBH Education and Training Program. This program prepares nurse practitioners for professional leadership, education, and utilization of research into clinical practice.

On the move

Dane Bennett, MPA, has been named vice president of Government Relations for Baptist Health. He previously served as director of Government Relations.

Parker Brigance, MSN, RN, has been named to the newly created role of director of Emergency Service Line for Baptist Health. He previously served as a senior clinical informaticist for the emergency department and other assigned areas.

Retirements

Chris (John) Carver, an Information Security access analyst, retired March 7 after 34 years with Baptist Health.

Paige Hayes, RHIA, system director for Health Information Management, retired June 14 after 25 years of service with Baptist Health.

Nancy Heck, an inpatient coder III in Health Information Management, retired May 31 after 23 years with Baptist Health.

Sylvia Green, RN, a Utilization Management nurse, retired May 31 after 36 years with Baptist Health.

Sherlene Mack, a computed tomography technologist at Wolfson Children’s Hospital, retired June 5 after 41 years of service with Baptist Health.

Joining our team

D. Brandon Chapman, MD, MBA, FACS, a board-certified otolaryngologist and head and neck surgeon, has joined Baptist Health as vice president of medical affairs for Baptist Medical Center Clay and Baptist Medical Center South. He previously served as associate chief medical officer at two Atrium Health Wake Forest medical centers in North Carolina.

2True blue worksite

Continuing its longstanding commitment to employee health and wellbeing, Baptist Health was named the first health system and largest employer in Northeast Florida to become a Blue Zones approved worksite.

3Trail blazing

1Sharing the love

Subaru of Jacksonville presented its largest single gift yet to Wolfson Children’s Hospital with a $194,875 check from its 16th annual Share the Love campaign. On hand for the check presentation are from left, Phil Porter Jr. of Subaru of Jacksonville, Allegra C. Jaros, MBA, president of Wolfson Children’s, Phil Porter, owner of Subaru of Jacksonville, Matt Zuino, FACHE, executive vice president and chief operating officer of Baptist Health, and pediatric patient Major Cooper, 5, with his mother and sister.

A ribbon cutting was held in May to celebrate the opening of the LaVilla Link, a 1.3-mile section of the Emerald Trail. Baptist Health has made an investment in the 30-mile pedestrian and bicycling greenway that will encircle the urban core and link several neighborhoods and parks. 5

4Without pier

The Plant Facilities team at Baptist Beaches created this replica of the Jacksonville Beach pier for the annual Opening of the Beaches Parade.

5Hoopla

Team members from Baptist Health took home a championship trophy in basketball at the 2024 First Coast Games.

LifeSouth Blood Drive

10 am – 7 pm (June 20)

8 am – 4 pm (June 21)

Baptist Jacksonville

800 Prudential Dr.

Please stop by the Dreams Come True conference room on the first floor of Wolfson Children’s Hospital. Donors will receive a $25 gift card. Donors who give more than one blood component receive an additional $20 gift card. For more details, call site coordinator Tamara DelRio at 904.202.1044 or email her at Tamara. DelRio@bmcjax.com

LifeSouth Blood Drive

9 am – 4 pm (July 10)

7 am – 5 pm (July 11)

Baptist South 14550 Old St. Augustine Rd.

Please stop by the mobile unit between Medical Office Buildings 1&2. Donors will receive a $25 gift card. Donors who give more than one blood component receive an additional $20 gift card. For more details, call site coordinator Nilsa Pacheco at 904.271.6081 or email her at Nilsa.Pacheco@bmcjax.com

Spirit of CareGiving

Metro Conference Center

3563 Philips Highway Suite 106

The two-day, in-person learning experience is offered several times a year, but space is limited. To register, contact your manager. Managers, please email Angela.WilkesBrown@bmcjax.com or call 904.202.5154. For a listing of program dates for 2024, visit Education Station on the Exchange.

Aug. 1-2

LifeSouth Blood Drive

9 am – 5 pm

Baptist Beaches 1350 13th Ave. S. Jacksonville Beach

Please stop by Conference Room C. Donors will receive a $25 gift card. Donors who give more than one blood component receive an additional $20 gift card. For more details, call site coordinator Adelaina DiRito at 904.627.1960 or email her at Adelaina.

DiRito@bmcjax.com

Aug. 9

LifeSouth Blood Drive

10 am – 5 pm

Baptist Nassau 1250 S. 18th St. Fernandina Beach

Please stop by the mobile unit in front of the hospital. Donors will receive a $25 gift card. Donors who give more than one blood component receive an additional $20 gift card. For more details, call site coordinator Avalee Delay at 904.415.2908 or email her at Avalee. Delay@bmcjax.com

5 QUESTIONS

This month we talk with Darren Borsani, Float Pool manager for Baptist Medical Group.

Q: How long have you been a Baptist Health team member?

A: I’ve been a team member with Baptist Health for about three years. I’ve worked across the health system on the outpatient side as the Float Pool Manager since 2021, in addition to working part time as a Crisis Prevention instructor since April 2023.

Q: What inspired you to enter the health care profession?

A: After starting in access management about seven years ago in a local emergency room, I began to feel a true calling to the welfare and safety of others. Having that tangible feeling of helping another person is what is most important to me in my career and a key driving force in my life. It has been a blessing to be able to teach crisis prevention to others across the health system and promote the safety and welfare of our patients and staff.

Q: How did you become involved in BaptistPRIDE?

A: BaptistPRIDE facilitates the “Cooling Tent” at the Fernandina Beach Pride Festival every year. I volunteered for the event in June 2021, and after supporting the local community and fellow Baptist team members, I felt a true sense of commitment and service that is unique to this group.

Q: What’s something people may not know about you?

A: I served for six years as a paralegal specialist in the Army Reserves. The greatest inspiration for my military service and my work in the health care profession is my sister, Kailey, who served in the military before me and currently works in health care administration. She is strong, passionate and committed in everything that she does and has always been a role model for me throughout life.

Q: What do you like to do in your spare time?

A: The outdoors has always held a special place in my heart. I’ve always enjoyed hiking, skiing, and just spending time on trails in the mountains or by the river. I take every opportunity to get out into nature and catch some fresh air or travel up to the mountains and natural springs.

Darren Borsani
Float Pool Manager
Baptist Medical Group

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