BARBERS ON SOFTWARE

Ronald de Bont, De Zwarte Raaf, Groningen (NL)

“We are working with software of Salonhub. This software ensures that I don’t have to worry about all kinds of peripheral matters. I can focus on the quality of my barbershops and in the background my customer is served in the right way.”

Tori Gill, Paragon Studio, Melbourne (AU)

“We use booking software called Timely. It’s very easy to use and makes it simple for us to control the whole customer experience. All our clients now book online, which saves us lots of time. It’s also enabled us to reduce the number of no-shows. We recently introduced a cancellation fee, so we take their credit card details when they make a booking. We never used to do that. We’d say that there was a cancellation fee, but there never was. But now you’re actually charged if you don’t show up for your appointment, so that’s definitely helped.”

Ivan Rodriquez, Shave the Sailor, Vigo (ES)

“We have put a lot of thought into selecting the software to use for Shave the Sailor. It’s very important because it helps us achieve our aim of giving our clients a top-quality experience. We ultimately chose Booksy software. It’s software designed especially for barbershops, hair salons and hairstylists. It’s a total solution that works extremely well. We use it to manage appointments and product inventories and to keep track of how many times a year clients visit our shop. It even tracks the average customer spend on barbering services and products. You can do it all with this one programme. It saves us so much time and helps us keep improving our service.”