Number 7
Smoke Signals:
An update on smoking bans and your on-premise options.
The How-To Publication
BAR BUSINE$$ September 2012
M A G A Z I N E
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Bar Business Magazine
Over the Top Dry ice shot glasses and other on-premise innovations hit the market
hOw TO: SOcial meDia liquiD aSSeTS: rum ruleS 2013 annual buyer’S guiDe se pte mber 2012
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BAR BUSINE$$
On Tap SEPTEMBER 2012
CONTENTS
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18
cover story
HOW TO 18
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24
winning with wine
smoking bans & bars
tweet and face
Rocker Dave Matthews shows bar owners how accessible wines can help improve your on-premise sales.
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With an update on some of the current smoking bans sweeping the country, we also look at ways to work around them.
For bar owners still fearing the Net, we break down the basics of getting started with the Big Three social media Web sites. September 2012 Bar Business Magazine
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On Tap
BAR BUSINE$$
CONTENTS
Features
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28 all mixed up
The mixology culture continues to grow in the U.S. This special two-part story goes inside the cocktail scene.
32 tech time
New technology for improving business on-premise is always hitting the market, and we highlight a few this month.
Departments 4 Bar room drawl 6 Booze News
Eli Roth’s GORETORIUM is one scary scene; Distilleries become destinations; New social media website for bartenders; Bacardi takes a swing at the U.S. Open.
10 liquid assets
Though the tiki torches may be flaming out around the country, rum remains a truly fantastic ingredient for cocktails old and new.
16 tuNiNg up
With contests built around dozens of different TV shows and films, Trivia A.D. is bringing in big crowds on slow bar nights.
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Bob Johnson is back with a primer course in better bartending, boiled down to 22 steps toward great service.
40 Big six
Down in Miami, the locals are up in arms about Foxhole, the newest industry destination. And they’re happy if you can’t find it.
44 iNveNtory
15 Better Bar guests 46 holiday A new book suggests seven ways happeNiNgs your customers can behave to get better service from you.
36 catch 22
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2013 BuyEr’S GuidE
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“Bar Business Magazine” (ISSN 1944-7531 [print], ISSN 2161-5071 [digital]) (USPS# 000-342) is published monthly except combined in January/ February, July/August, and November/December for $45.00 per year by Simmons-Boardman, 345 Hudson Street, 12th Floor, New York, NY 10014. Periodicals postage paid at New York, NY and additional mailing offices. Copyright © 2012 Simmons-Boardman. All rights reserved. Printed in the U.S.A. No part of the magazine may be reproduced in any fashion without the expressed written consent of Simmons-Boardman. Qualified U.S. bar owners may request a free subscription. Non-qualified U.S. Subscriptions printed or digital version: 1 year US $45.00; Canada $90.00; foreign $189.00; foreign, air mail $289.00. 2 years US 75.00; Canada $120.00; foreign $300.00; foreign, air mail $500.00. BOTH Print and Digital Versions: 1 year US 68.00; Canada $135.00; foreign $284.00; foreign, air mail $384.00. 2 years US $113.00; Canada $180.00; foreign $450.00; foreign, air mail $650.00. Single Copies are $10.00 each. Subscriptions must be paid for in U.S. funds only. For Subscriptions, address changes, and adjustments, write to: Bar Business Magazine, PO Box 10, Omaha, NE 68101-0010. Instructional information in this magazine should only be performed by skilled crafts people with the proper equipment. The publisher and authors of information provided herein advise all reader to exercise care when engaging in any o the how-to activities published in the magazine. Further, the publisher and authors assume no liability for damages or injuries resulting from projects contained herein. All rights reserved. POSTMASTER: Send address changes to Bar Business Magazine, PO Box 10, Omaha, NE 68101-0010.
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Bar Business Magazine September 2012
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Bar Room Drawl By Chris Ytuarte editor-in-Chief
Ready for the Challenge? Take a good hard look at my photo this month. I'm covered in mud, sweating and exhausted, having just run a 5K endurance challenge called The Rebel Race. This past July, somewhere out in the woods of northern New York State, joined by a crew of my cousins (and hundreds of other sadists seeking some selfpunishment by running over obstacles in 9 0 - d e g r e e weather), I spent a sweltering two hours traversing a course that forced me to scale walls, crawl under barbed wire through large pits of mud, navigate narrow rope bridges over swampy waters, and jump over flaming piles of wood, to name but a few. It was a rough and rugged afternoon, and quite challenging for anyone who participated, regardless of athletic ability or general fitness. Of course, what awaited each one of us as we crossed the finish line, drenched in sweat and covered in mud from head to toe, was an ice-cold draft beer. Served in a cheap plastic cup, but chilled to the perfect temperature, the finish line beer was all the more delicious because we had earned it with our hard work. Nearly every Rebel Racer could be seen finishing the course and making an immediate beeline for the beer truck. And therein lies your challenge. No, I don’t expect you to run out and conquer a Rebel Race and cover yourself in mud and swear. What I expect is that you will acknowledge that your challenge lies with the notion that
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Bar Business Magazine September 2012
people can get a drink just about anywhere these days! There I am, in some empty field in Nowhere, New York, caked in crusty mud, enjoying a cool, refreshing beer. What are you going to do about it? We all understand that bar owners battle the retail market for the attention of drinkers. Your job is to make your bar more enticing than the Average Joe’s living room, so that he comes to you rather than buy a six-pack at the local deli. But more so these days, you have competition coming from unusual areas—from endurance races that sell beer afterward and create their own party, to seasonal “pop-up” scenes like New York City’s Water Taxi Beach installations, and everything in between.
"There is no such joy in the tavern as upon the road thereto." — Cormac McCarthy When I can spend a night inside the Brooklyn Museum of Art, surrounded by paintings and sculptures, with a DJ spinning, and all the while enjoy beautiful handcrafted cocktails, why would I opt instead to venture out to the local tavern? And therein lies your challenge. I’ve spent a wild summer sampling beers and spirits all over this city (and others), and not always do I have to find a bar to do so. Partially, the intrigue comes from doing something normal (drinking) in an environment far from normal (mud). With my shirt covered in dirt, having conquered a challenge, that cold beer simply tastes better. So are you ready to conquer the challenge?
BAR BUSINE$$ MAGAZINE
September 2012, Vol. 5, No. 7 Bar Business Magazine (ISSN 1944-7531) is published by Simmons-Boardman Publishing Corporation 345 Hudson Street, 12th floor New York, NY 10014 executive offices
President and Publisher Arthur J. McGinnis, Jr. Associate Publisher Arthur J. Sutley 212-620-7200; fax: 212-633-1863 asutley@sbpub.com editorial
Editor-in-Chief Chris Ytuarte 212-620-7223; fax: 212-633-1863 cytuarte@sbpub.com art
Corporate Art Director Wendy Williams wwilliams@sbpub.com production
Corporate Production Director Mary Conyers mconyers@sbpub.com
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Circulation Director Maureen Cooney mcooney@sbpub.com
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Art Sutley, West Coast 212-620-7247; fax: 212-633-1863 asutley@sbpub.com Vanessa Di Stefano, E-media 212-620-7263; fax: 212-633-1863 vdistefano@sbpub.com circulation department
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Booze News
ELI ROTH’S GORETORIUM:
THE FIRST HORROR ‘HOTEL’ IN VEGAS
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irector Eli Roth recently gave fans a first-look into Sin City’s most terrifying horror experience, Eli Roth’s GORETORIUM, via a gruesome video trailer that debuted in August. The 30-second video gives a glimpse of what guests will be exposed to should they dare to take a tour through Las Vegas’ first year-round haunt, opening this September. The trailer can now be seen in its full gory glory at Goretorium.com, with a brief glimpse into Roth’s twisted plans for the world’s first GORETORIUM, where his unfiltered approach to horror will be brought from the screen to reality when the mythical Hotel Delmont comes to terrifying life on the Las Vegas Strip. The self-guided horror experience begins in the lobby of the eerie hotel and unveils gruesome sights of past hotel guest victims, and the serial-killing family behind the deeds at every turn. Employing high-tech Vegas showmanship with old-fashioned scares, the terrifying labyrinth of live actors, animatronic frights and stunning special effects is contained in a vintage hotel setting that rivals Hollywood’s best movie sets. Fans can expect both the trailer and GORETORIUM to have all the gory, classic scares amplified with the edgy spin that has made Roth the new mastermind of the horror genre.
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Roth’s GORETORIUM also includes a freaky, 60’s inspired lounge called “Baby Dolls.” Featuring a magnificent view of City Center, the bar will entertain with caged zombie dancers and live feedings. GORETORIUM also features a one-of-a-kind horror retail shop and a venue for premiere events with a to-go bar called “Bloody Mary’s.” “The GORETORIUM will be a destination for both horror fans and tourists from around the world, 365 days a year,” Roth said. “We are creating the most intense live terror experience a person can have, incorporating the latest technology with old-fashioned scares. This will be the premiere haunted experience in the world, filled with all kinds of surprises. I’ve spent years planning this, and all my nightmares are finally coming true. No matter which haunted houses you’ve been through, you have never been through anything quite like the Goretorium.” Eli Roth’s GORETORIUM is the brainchild of Roth, best known as the creator of the “Hostel” and “Cabin Fever” franchises, and for his role in front of the camera as Donny "The Bear Jew" Donowitz in Quentin Tarantino's “Inglourious Basterds” for which he won SAG Best Ensemble and BFCA Critic's Choice Award for Best Acting Ensemble. His film label “Eli Roth Presents” produced the enormously successful horror hit “The Last Exorcism,” and he currently is shooting the horror series “Hemlock Grove” for Netflix. www.barbizmag.com
DESTINATION Distilleries
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Wild Turkey® Distillery site in Lawrenceburg, unveileing n recent news, two U.S. distilleries have made the effort to attract the general public to their facilities, plans for a new $4 million visitor center on legendary attempting to become local destinations in their Wild Turkey Hill. respective states. In New York, Owner Jeffrey Baker and Master Distiller Dave Pickerell announced the September 1st opening of Hillrock Estate Distillery. Hillrock is proud to be one of the few field-to-glass distilleries in the world and the first distillery in the U.S. since before Prohibition to floor-malt and hand-craft whiskey onsite from estate-grown grain. Combining Pickerell’s industry experience as Maker’s Mark Master Distiller for 14 years with an extensive craft distilling track record, with Baker’s farming knowledge and passion for fine spirits proved to be the perfect recipe for the creation of Wild Turkey Distillery, Lawrenceburg, Kentucky truly unique operation in the craft spirits market. “I approached the craft spirits movement from a farming The new Wild Turkey Visitor Center will be a dramatic perspective, looking to create premier whiskies that reflect the upgrade over the small, 1,000-square-foot, circa 1800s local terroir, in the tradition of great estate vineyards,” said building that currently hosts tastings for bourbon fans and Baker. “After research, I found that there were no truly field-toserves as the company gift shop. Offering dramatic vistas of glass distillery operations in the United States hand-crafting Wild Turkey Hill and the Kentucky River, the striking new spirits with grain grown and floor-malted on the estate. That’s building will occupy 8,500 square feet and be perched just when I reached out to Dave Pickerell to realize our vision.” behind the new distillery expansion, which opened in 2011. Hillrock Estate Distillery will open for reserved weekend “Our goal with our new visitor center is to offer bourbon tours and tastings beginning September 15. fans an experience befitting the iconic Wild Turkey brand Meanwhile, down in Kentucky, Campari America that will serve as a tourism cornerstone in Eastern announced its plan to continue expansion of the famous Kentucky on the famous Kentucky Bourbon Trail® tour,” said Umberto Luchini, Head of Marketing, Campari America. “With the Wild Turkey brand growing at more than 22 percent globally, we are dedicated to advancing consumer education of Kentucky’s native spirit here in the Commonwealth with our new visitor center as well as all over Hillrock Estate Distillery, Ancram, New York the world.”
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September 2012 Bar Business Magazine
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Booze News Pourzz.com:
New BarteNder Social weBSite An estimated 50% of drinks served are based on a bartender recommendation. Building on that theory, Pourzz.com, the newest social networking site created specifically for the beverage community, has launched in the Miami market. The site will launch by strategic localized markets for bartenders to connect with peers in the same geographical areas. Pourzz.com also serves as a much needed communication tool to increase brands’ marketing productivity by better connecting them directly to an engaged community of bartenders. Created by beverage professionals for beverage professionals, Pourzz.com unites the industry by allowing a shared space for brands to interact with their greatest brand influencers in an organic, more integrated way than the traditional advertising model. Creators and local Miami beverage gurus, Buzzy Sklar and Nick Boyce, noticed the need for such a social site after a combined 40 years of working in beverage marketing, brand development, and bar/restaurant creation and management. “Bartenders are essentially the gatekeepers for alcoholic Electronic beverages to build sales,” Press Kit said Buzzy Sklar, Partner. “We wanted to develop a way for brands to more efficiently reach a larger population of bartenders. The industry challenge for brands has long been how to expand marketing reach across the bartender community to ultimately increase sales—through consistent interaction across a wider, but targeted scope, Pourzz.com is our answer.” Free for users, Pourzz.com serves to not only provide bartenders with useful industry resources to build professional knowledge, but it also engages users with additional useful, fun and interactive features. “The goal of Pourzz.com is ultimately to increase sales and productivity for brands in the bar industry, and to be able to do that, we are also concentrated on creating an entertaining, interactive online atmosphere in which bartenders actually want to participate in conversation, share knowledge and connect with others” said Nick Boyce, Partner. Pourzz.com does have plans to expand nationally, and the most immediate future markets will include New York, Las Vegas, Los Angeles and Chicago.
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Bar Business Magazine September 2012
BACARDI SERVES UP SOME TENNIS Tennis Grand Slam Champion and World number-one ranked Victoria Azarenka swapped her tennis racquet for a cocktail shaker ahead of the US Open. Victoria joined in an exclusive “Mix with Victoria” event at the Above Allen Bar in Manhattan’s Lower East Side. The event was part of the Bacardi Limited awardwinning “Champions Drink Responsibly” social responsibility initiative and pitched five of New York’s hottest bartenders against each other to create a new signature mocktail (non-alcoholic cocktail) for the Champions campaign. “I had a fun evening, learning how to make some delicious mocktails from the best in the business here in New York” said Victoria Azarenka. “The Rafa Berry Smash, the original signature mocktail, is a hard act to follow, but I am really pleased with The Champions Mix. I want everyone to enjoy their nights out and try some mocktails as a delicious alternative to soft drinks or water.” Azarenka was joined by some fans who won tickets to the event through exclusive competitions in the New York area. The participating bar tenders were motivated to create new mocktails as many outlets in the city now list them on bar drinks menus as they become more popular. “’Mix with Victoria’ has been a very successful event for Bacardi Limited in New York," said Chris Searle, global CSR director, Bacardi Limited. "Victoria has been a true Champion and I can’t thank her enough for helping us with our event in Rafa’s absence. We have a great mocktail to promote around the world alongside our other drinks. Champions Drink Responsibly is all about promoting responsible drinking behavior and enjoying mocktails during your night is just one example of that.” The “Champions Drink Responsibly” campaign was first introduced by family-owned Bacardi Limited in April 2008 featuring seven-time Formula 1™ World Champion Michael Schumacher with the message “Drinking and Driving Don’t Mix.” The campaign is rooted in the strong heritage and commitment of Bacardi Limited to promote responsible drinking. For more information, visit www.championsdrinkresponsibly.com.
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Liquid Assets Even as the latest tiki craze dwindles in most major markets, the base ingredient for all those kitschy cocktails remains vital as always, with on-premise rum sales humming across the country.
The Rum Remains 10
Bar Business Magazine September 2012
By Chris Ytuarte www.barbizmag.com
S
Caña hopes to emphasize amongst the in-the-know ure, rum was around for a long time before the tiki community of mixologists, the brand is also aware of the craze of the 1970s, and it will be around for a long vagaries of the liquor business when it comes to the time following the tiki wave of the 2010s. There is no everyday consumer, and what it takes to reach them as a denying, however, that both fads fueled a feeding brand, especially through your bar. frenzy for the sugarcane spirit we all know and love, and with “We find the rum industry to be very similar to fashion,” both iterations came new consumers thirsty for rum served says Fitch. “The larger markets lead the trends while the inside a coconut or a plastic tiki idol. But let’s be honest—real smaller markets lag behind and eventually catch up. So in rum fans know this particular liquor will always have a home. markets like New York City, San Francisco, Los Angeles, Today, despite the fading focus on tiki trends that has Chicago, you find that mixologists are more established and been so prominent the last two years, the on-premise you see a whole slew of creative rum cocktails that include marketplace still sees high quality rums being pushed fresh ingredients and items not typically across the bar by brands both innovative found in a typical backbar—maybe a in approach as well as dedicated to “We find the rum cayenne pepper or freshly grated the classics. And of course, keeping nutmeg. In the smaller markets, like rum at the forefront of modern industry to be very similar Virginia or North Carolina, you see mixology endeavors remains to fashion. The larger the mojitos and tiki cocktails and paramount for bar owners to mai tais and standard rum and keep consumers interested. markets lead the trends Coke drinks continue to thrive with “One of the key strategies for while the smaller markets consumers.” us in 2012 is to get closer to the Rum mixology trends affect any mixology community,” explains lag behind and eventually and every brand on the market, no Samuel Fitch, North American catch up.” matter their size and distribution. Regional Manager for Flor de Caña While not yet national, Flor de Caña Rum. “We’ve hired brand ambassadors has developed “regional hotspots” in in key markets to build and strengthen which it is working with mixologists to build drinks. relationships with mixologists and trade influencers, Likewise, category giant Bacardi, with global distribution, focusing on our message of superior quality. also believes in the power of mixology to create a buzz “Mixology is a trend that’s been around for years and around product on-premise, especially when it launches new we’re seeing more markets picking that up. As such, since labels and flavors, such as Malibu Red, a fusion of Caribbean 2008, we’ve made a concerted effort to strengthen our rum and Mexican tequila. relationships with mixologists in the U.S. and Canada with “Malibu Red has been a really interesting product for the help of Campari America, and we’ve held educational bartenders to work with, as it is such a unique flavor seminars with bartender guilds in major markets. We’ve proposition,” says Lisa McCann, Malibu Brand Director. even been able to take ome mixologists to Nicaragua for “Some bartenders are working with the coconut rum notes educational trips to learn about the brand. As a matter of and finding the product is an interesting way to play up fact, we just invested $3 million in our Nicaraguan facility to traditional rum tiki cocktails such as daiquiris and piña make it more of a visiting center for tourists and for the coladas. Malibu Red also complements fresh pineapple, trade. The grand opening was August 15th.” orange, and pomegranate juices really well, similar to other While the notion of a superior product is one that Flor de
flipflop rum neW fashioned 1.5 oz flipflop spiced rum 2 Kingston Lemon Sugar Cubes 1 sliced Harvest Song Walnut 1 lemon slice *Created by flipflop rum bar & lifestyle expert, James Monahan
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September 2012 Bar Business Magazine
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Liquid Assets Malibu products. Some bartenders are accenting the silver tequila component via simple shots with a splash of margarita mix or utilizing fresh lime and simple syrup to make variations on a traditional margarita. “The product is also easily accepted on cocktail menus that have a Latin flair. Latin cocktails, like their culture are smooth, exotic, sultry, fresh, colorful—think mojitos, caipirinhas, margaritas, etc. And of course, the Malibu Red is easy to promote as a chilled shot because, quite simply, it tastes great straight. Simple garnishes, such as lemon with sea salt or orange with cinnamon, can change the presentation and add to the unique flavor profile.” Flying into the rum market recently is a new brand called The Pink Pigeon Original Rum. Named after the rare and endangered bird that is found off the coast of Africa, Pink Pigeon is a singleestate, Mauritian rum crafted by the Medine Distillery, which was founded in 1926 and is the oldest distillery in Mauritius still in operation today. It is a molasses-based rum that is produced according to tradition and uniquely blended by the distillery’s Master Blender, Alain Chatel, with handpicked bourbon vanilla and orchids that grow in the rainforest canopy of Madagascar and the rich volcanic soil of the Reunion Islands. Pink
PINK PIGEON
RON ABUELO
Playful Pigeon Punch
loRD PanaMa
1 oz canned coconut milk 1 oz sweetened pineapple juice .75 oz fresh lemon juice 2 oz Pink Pigeon Rum Several heavy dashes of Angostura Bitters Top with orange soda Build over ice in punch bowl. Makes 2 servings.
Passionate Pigeon 1.5 oz Pink Pigeon Rum 1.5 oz Lychee juice ½ pressed lime 1 passion fruit Ginger beer to top In mixing glass, combine Pink Pigeon Rum, Lychee juice and the juice from ½ a lime. Add pulp from one passion fruit. Add ice and shake. Pour in tall glass over ice, top with ginger beer. Garnish passion fruit wedge.
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Piegon made its mixology debut at this year’s Tales of the Cocktail with several featured concoctions, including two by New York mixologist Lynnette Marrero, co-founder of Speed Rack Inc, President of LUPEC NYC, and inaugural Dame Hall of Fame inductee. “It was a pleasure to spend a very spirited dinner with Pink Pigeon Rum,” says Marrero. “Rum is all about fun and excitement, and this brand in particular captured the enthusiasm of New Orleans with an amazing band, incredible food, and artisanal, yet approachable cocktails meant to enhance the festive ambiance.” Also new to market, from Cognac Ferrand, is Plantation Rum’s 3 Stars White Rum, named in honor of the three rumproducing stars of the Caribbean from which Plantation 3 Stars is crafted: Barbados, Trinidad and Jamaica. To create this new label, un-aged rums from Barbados and Jamaica are blended, along with a 12-year-aged rum from Jamaica. “This is the beauty of blending—you can capture the best of each: Trinidad brings elegance and refinement, Barbados brings character and aromatics with fruit notes without being too heavy, and Jamaica brings the funk, the touch that makes it a complete product,” says Cognac Ferrand proprietor Alexandre Gabriel. “Tweaking the rum was a
Bar Business Magazine September 2012
2 oz Ron Abuelo 7 Años 5 oz lightly sweetened iced tea Lime wedge Pour the Ron Abuelo 7 Años over ice in a highball glass then fill with lightly sweetened iced tea. Squeeze in a lime wedge. Stir to mix.
DiRty MoJito AvAilAble At Nobu MiAMi beAch 1 oz Ron Abuelo 7 Años 2 oz soda water ½ oz lime juice 6-7 mint leaves 1 teaspoon sugar Crush mint leaves with lime juice and sugar in a shaker. Add Ron Abuelo 7 Años and ice, shake and pour into a glass. Top with soda water and garnish with mint.
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FLOR DE CAÑA delicate process. I was dreaming about this rum and could mentally taste it before it was even made. We wanted character and personality, but didn’t want it to be too heavy because it our goal was to make a balanced and elegant rum exceptional for cocktails.” Most parties partaking in rum production have undoubtedly acknowledged the decline of the tiki trend over the recent months, and are well positioned to maintain their product’s status as quality rum for any kind of cocktail. “Did we see the tiki trend as positive or negative?” Fitch ponders. “It was what it was, and we provided a product that could be sold and catered to those consumers. That said, we’re actually a very big brand within the mixologist community, where they have a tendency to favor the smaller boutique-ish, nonmass-marketed brands. So we’re happy to continue working in that realm moving forward.” In the end, quality wins out over any trend that may come and go in the rum category. Flor de Caña’s 7 Year Old, the brand’s flagship label, continues to be the focal point of the comany’s rum offerings, and as Fitch describes, the emphasis for on-premise business this year—and going forward—is on the quality provided in every bottle of Flor de Caña.
MALIBU RED
CLOVE & CANA 1.5 oz. Flor de Caña 7 Year Grand Reserve Rum ½ oz. Agave Clove Syrup ½ oz. Fresh Lime Juice Top with Ginger Beer Shaved clove Shake, strain into highball glass and garnish with lemon shaving and clove.
“You could say that value over volume was the dominant theme in 2011,’ says Fitch. “That has not been the case in 2012. The economy has been improving. We’re seeing more people venture out to restaurants and bars, when the trend in 2011 was for the consumer to stay at home. But our theme for 2012 is to continue to grow without eroding value. The objective in 2012 is to grow our overall footprint in the U.S., and we’ve put together some strong local market programs to grow the brand effectively and successfully.” As always, the rum remains.
flippin' good rum! Made with 100% Caribbean rum, flipflop Rum is a serious rum that doesn’t take itself too seriously. To each, their own, as we say. Like our wines, flipflop rum is expressive, approachable and an outstanding value.
The partnership with flipflop and Soles4Souls is important. With more than 300 million children in the world without shoes, flipflop’s dedication to the cause is helping put shoes on more than 500,000 feet. www.barbizmag.com
For more information, visit www.flipfloprum.com. © 2012 Underdog Wine & Spirits, Livermore, CA
A portion of the proceeds from the sale of flipflop® branded products benefit Soles4Souls, the international shoe charity dedicated to providing footwear to those in need.
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Building Better Customers The Power of Please & Thank You: Seven Ways to Be a Better Customer (and Get Better Service in Return)
R
on Kaufman’s new book, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet, includes the following seven ways to suggest your customers can be better people.
Pull this page out of the magazine, laminate it, and Crazy Glue it to your bar top, on the front of all your menus, over every urinal, and on every stall door in your bar. Let your patrons know—the way to better service is through being a better customer! 1. Be appreciative and polite. Remember, there is a fellow
human being on the other end of your phone call, the receiving side of your email, or just across the counter. Begin each interaction with a quick, “Hi. Thank you for helping me. I really appreciate it.” This takes about two seconds and can dramatically improve the mood of a service provider. 2. Get your service provider’s name and use it. You can make this short and friendly by first offering your name and then asking, “Who am I speaking with, please?” Or if you are face-to-face, simply ask, “May I know your name?” Once you know it, repeat it with a smile in your voice. This creates a personal connection and makes it much harder for a service provider to treat you like an anonymous account holder or policy number.
4. Provide information just the way they want it. Many
service providers need your data in a sequence that fits their forms, screens, and procedures. Have all your information ready to go, but give it in the order they prefer. Saying, “I have all my information ready. Which would you like first?” lets the provider know you are prepared and will be easy to work with. The time you take getting everything in order will save time in the service conversation, too. 5. Confirm next actions. Repeat what your service
provider promises to do. Confirm dates, times, amounts, responsibilities, and commitments. This helps you move together through the service process, catching any misunderstanding and correcting it along the way. Be sure you both understand what will happen next: what they will do, what you will do, and what both parties have agreed to going forward. 6. When appropriate, commiserate. Sometimes service
providers let their frustration show. A slow computer, a previous customer, high call volume, pressure from a manager, or some unwelcome personal event may have upset them. When you hear an upset tone, be the one to soothe it. You might say, “It sounds like things are tough right now. I really appreciate your help.” This brief moment of empathy can be an oasis in their world.
3. Be upbeat. Many service providers face customer after
customer all day long. The routine can become tiresome. When an energetic and smiling customer appears, that person often enjoys special care and treatment in return. What you send out does come back. Attitudes—positive and negative—really are contagious.
7. Show your appreciation. A sincere “thank you” is
always appropriate. If your service provider deserves more, give more. A nicely written compliment can make a huge difference in someone else’s day, or even career. And who knows? The person you praise today may serve you again tomorrow.
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Evolve Publishing, 2012, ISBN: 978-09847625-5-2, $14.95, www.UpliftingService.com) is available at bookstores nationwide and all major online booksellers.
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September 2012 Bar Business Magazine
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Tuning Up
A Night About
Nothing Bar Business Magazine recently took part in a Seinfeld trivia contest held on an otherwise slow night in a Manhattan bar. The company who produced the event, Trivia A.D., has tuned into people’s love for television and film—both old and new—and the lure of shared knowledge of their favorite shows to create winning nights on-premise. By Chris Ytuarte
I
n the eight days between September 10th and September 18th, Trivia A.D., a deluxe bar room trivia provider, created quiz nights for five different bars, each night covering a different screen genre: Seinfeld, Dawson’s Creek, Disney Films, The OC, and Sex & the City. And in the middle of all that TV and movie trivia, they also squeezed in a night of alcohol-related questioning with their Booze & Brews trivia series. It was a busy week. But in reality, that’s just the tip of the iceberg. Trivia A.D. (www.triviaad.com) has been putting on quiz nights in bars around the New York and New Jersey area for several years. On any given night, the company is providing multiple bars with a 90-minute trivia event based on popular TV and film series, the kind of niche-driven entertainment that brings out throngs of fanatical, thirsty fans. All you have to do is hire them (typically via a flat fee for larger venues, and a per-person arrangement for smaller bars), and the crowds will follow. “We’re expecting close to 1,000 people to participate in our upcoming Friends tournament, which will last a full month and be spread out across several nights”, says David Oliver, President and CEO of Trivia A.D. “It will probably be the biggest event we’ve ever held.” For each competition, Trivia A.D. staff members handle everything from start to finish. They prepare of all the questions 16
Bar Business Magazine September 2012
(five rounds, each with different formats), supply all answer sheets, and tally all scores. An MC with deep knowledge of the chosen topic keeps the crowd energized and focused, all the while allowing your servers to push as much beer and food as they can to a captive audience for the full 90 minutes. Trivia A.D. has created quiz nights focused on TV shows like www.barbizmag.com
Dave Matthews New albuM Debuts oN touchtuNes
Seinfeld, Friends, Scrubs, Game of Thrones, Mad Men, Saved by the Bell, The Office, Real Housewives of New Jersey, Arrested Development, Sex & the City, Full House, 90210, How I Met Your Mother, Golden Girls, and of course Jersey Shore; as well movie quizzes based on films like Back to the Future, Mean Girls, Caddyshack, Clueless, and the Disney catalogue. The first step in selecting a topic, says Oliver, is to determine whether the show or film has a substantial “cult” following to bring in customers. “Since we started, we’ve had people beg us to hold events with questions based on certain shows or movies via our Facebook page and email requests,” says Oliver. “But sometimes the source shows are just too obscure, don’t have a body of work long enough to sustain more than one or two events, or didn’t cultivate the kind of feverish fan base that others have—like Seinfeld or Arrested Development. If we don’t think we’re going to see a big response from the public, we won’t waste a bar’s time hosting it.” The next step, says Oliver, is creating an environment for the event that truly immerses the participants in the theme. The answer sheets at a recent Seinfeld contest, for example, were made to resemble a Penthouse magazine from a dentist’s office, the screen from a Frogger video game, and a Willard tip calculator— all of which are inside jokes that only the discerning Seinfeld fan would understand. But it is that kind of attention to detail and dedication to each individualized event that makes Trivia A.D.’s productions stand out from some of the more typical, generic quiz night formats. “It’s the little things that differentiate us and keep people coming back to our events, as opposed to others out there,” says Oliver. “And that’s what we can offer the bar owner who wants to bring us in— we are full-service and we go over the top to create a memorable event.” Speaking of memorable, what does Kramer name the rooster he adopts in the cockfighting episode of Seinfeld? www.barbizmag.com
On September 11, 2012, Dave Matthews Band’s new studio album, Away From The World, will make its official debut on TouchTunes. The album, produced by the legendary Steve Lillywhite, who also produced the band’s first three studio albums, features the lead single, “Mercy.” DMB fans were able to preview tracks from Away From The World on the band’s recent summer tour, which made stops in New Jersey, Pennsylvania and concluded in Mountain View, California. Comprised of Dave Matthews, Carter Beauford, Stefan Lessard, and Boyd Tinsley, the band has sold a collective 37 million CDs and DVDs combined. With the 2009 debut of Big Whiskey and the GrooGrux King at No. 1 on The Billboard 200, Dave Matthews Band has become one of two groups in history to have five consecutive studio albums enter at the top of the chart. Since their inception, the band has sold over 17 million concert tickets.
September 2012 Bar Business Magazine
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How To:
into Work Wine On-premise Sales
Whether it’s selling a rockstar vintage or some south american sauvignon blanc, there are no more excuses for lagging Wine revenues on-premise. the key: make your selections accessible. By Chris ytuarte
Vino Dreams “ How He longs to be beneatH His dreaming tree Conquered fear to Climb a moment froze in time”
s
o sang Dave Matthews, over jangling acoustic guitars, on his song “The Dreaming Tree,” from the 1998 album Before These Crowded Streets by Dave Matthews Band. And it would seem, beneath his dreaming tree, Matthews himself has conquered that fear to climb, freezing a moment in time, all captured in a new brand of wine varietals of the same name—The Dreaming Tree. Award-winning Sonoma County winemaker Steve Reeder and world-renowned musician Matthews recently announced the introduction of The Dreaming Tree wines, a collection of approachable,
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high-quality wines developed in partnership with Constellation Wines U.S. The Dreaming Tree wines portfolio, founded and harvested in California’s wine country, includes a 2010 Central Coast Chardonnay, 2009 North Coast Cabernet Sauvignon and 2009 North Coast Crush red blend. A collaborative effort between Reeder and Matthews, The Dreaming Tree wines are a reflection of the duo’s shared passion for making quality wine accessible to all. “Dave has a real passion for making wine as evidenced by the Virginian vineyards he has owned
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“There’s a mutual respect that doesn’t entirely lean on my knowledge of wine or Steve’s knowlege of music.” — Dave Matthews since 2000,” says Reeder. “The collaboration came about when Dave wanted to make an approachable wine—one that is affordable, authentic and acceptable to his fans—and saw California as a great place to bring his vision to life. Dave wanted to have a direct hand in winemaking so he reached out to me to help collaborate. Since I have been making wine in California for over 30 years, I had the resources, Dave had the vision, and The Dreaming Tree was born. This partnership has allowed Dave to bring a dream of creating quality, accessible wines to fruition. We’re both very pleased and proud of how the Dreaming Tree wines have come to life.” “I just want to invite people in and there’s something about Steve that has that same quality,” says Matthews. “There’s a mutual respect that doesn’t entirely lean on my knowledge of wine or Steve’s knowledge of music—we both have our own audiences and that’s an interesting challenge. Steve can’t help but make good wine, because that’s what he loves. That is his gift.” For bar owners, the marriage of quality wine and music should be a no-brainer. Upselling such a brand on-premise, where Matthews’ voice rings out nightly in most venues, would seem an ideal scenario. “Dave Matthews Band’s primary focus has always been about their fans,” says Reeder. “When we launched The Dreaming Tree wines, we sought to serve this fan base first by providing members of the DMB websites the exclusive opportunity to purchase the wines before any other consumer. We felt this grass roots approach in introducing The Dreaming Tree wines was in line with how Dave Matthews Band rose to popularity and was a great way to honor the fans. But, while these efforts were in many ways directed towards his robust fan base, we also intend to reach wine consumers of all demographics to reinforce the vision behind The Dreaming Tree wines that quality wine should be enjoyed by all.” And as Matthews himself acknowledges, the depth of his wine insight being somewhat pedestrian led to the creation of a brand surely accessible by the average bar patron. “Quality, accessibility, and the fact that the wines are
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created in a food-friendly style are all strong points of The Dreaming Tree that any bar owner would want to emphasize to their customers, especially bars that serve food,” continues Reeder. “I think that customers want a wine they can understand and relate to, and The Dreaming Tree wines are just that.” The commitment to providing a high-value, environmentally conscious product is an important aspect of The Dreaming Tree brand as well. The natural cork closure is sustainably grown, and the bottle’s label is made with 100% recycled kraft brown paper and sealed with an ecofriendly sealant. Meanwhile, the educational and promotional organization known as Wines of Chile USA (www.winesofchile.org) recently announced a new program launching in New York called “Passport to Chile,” that it hopes will help promote more easily accessible wines—albeit imports—to American consumers on-premise. In New York State exclusively, the program is offering a free trip to Chile for two as a grand prize. “In order to enter, consumers have to visit participating accounts and scan the QR code on the in-store POS which then takes them to the official entry form online,” says Lori Tieszen, Executive Director of Wines of Chile USA. “We think that’s a tool that will resonate with the trade in that we’re not only promoting Chilean wines, but helping drive consumer traffic to participating accounts.” Wines of Chile will be reinforcing the promotion with staff training in participating account bars by ambassadors Jennifer Desmond in New York and Rebecca Chapa in San Francisco. Representing 93 wineries from Chile, the organization “doesn’t just promote one brand,” says Tieszen, “we’re really promoting the whole industry.” As the fourth largest importer of wine into the U.S., the South American nation of Chile constitutes some ten percent of the imports into the American wine market. It is a segment that any smart bar owner should know and learn about, as its varietals, while imported, are similar to many domestic offerings, and therefore easy on the local palates.
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“Because it’s the ‘New World’, the taste profiles are more similar to California versus the ‘Old World’ wines of Europe,” says Tieszen. “So we can offer wines that are familiar to the American palate, come in a variety of labels, and we feel we offer more quality and value. South America has very competitive land and labor prices, so we can offer the American consumer more competitive prices.” Wines of Chile works with sommelier Fred Dexheimer, who does a substantial amount of educational work for the organization, including recently with the USBG, which Tieszen feels has helped wine work its way into the consciousness of the American mixology scene. “With the whole premium cocktail movement, people on-premise are so much more interested in what they’re serving at their bar,” says Tieszen. “They really care about the vermouth and the bitters they’re putting into their cocktails, so they really should care about their wine by the glass. That’s why we started working with the USBG. Fred is not only a sommelier, he also works with cocktails. It’s nice to have someone who knows both, because sometimes the wine
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Bar Business Magazine September 2012
world can be intimidating. And that’s not our style. We think the French wineries can do that, we don’t need to be intimidating.” Fittingly, a recent competition in the wine country of Napa, California tied these two worlds together as well. Top wine country mixologists and leaders of the spirits and bartending communities gathered on August 6th for the third annual Wine Country Cocktail Competition. The event drew some key talent as the wine country mixology community competed for the most creative and balanced cocktail using base products from The Perfect Purée of Napa Valley, Charbay Distillery, Gläce Luxury Ice and a secret ingredient, “Iron Chef” style. “It’s so exciting to see the maturation of mixology here in Napa,” said Tracy Hayward, President and Founder of The Perfect Purée of Napa Valley. “We celebrate these great bar stars and the top-level talent this event draws to compete each year.” Top wine country restaurants and bars that competed included: Spoon Bar, Jolie, Bouchon, Morimoto, and John Ash. The sixteen competitors were provided the entire Charbay Vodka portfolio, Glacé Luxury Ice, and a subset of The Perfect Purée of Napa Valley’s 40 flavors, including their new flavors Beverage Artistry Thyme & Citrus Sour and Thai Basil and Black Pepper. The “Iron Chef” style competition included an assortment of seasonal berries (secret ingredient), fresh fruit, garnishes, herbs, edible flowers, mixers, bitters and assorted glassware made up the shared competitor pantry; cocktails included The Perfect Purée of Napa Valley, Charbay, and a berry in their cocktail, which was served over Gläce Ice. “Wine continues to grow in the U.S.,” Tieszen points out. “Consumption is up, and we see younger consumers drinking more wine, you’re even seeing wine in kegs, and so forth. It’s becoming much more accessible.” It should become much more accessible in your venue as well.
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How To:
Work With Smoking Bans
Bar Profits:
UP in smoke? not necessarily. While the smoking bans continue to roll out across the country, we’re seeing mixed reviews on the effects. either way, there are ways to work By Chris ytUarte with the bans, and we’ll tell you how.
B
eech Grove, Indiana is small town located about seven miles southeast of Indianapolis. And while this little city most likely saw a nice boost in its bar business during last February’s Super Bowl week, something almost as widespread as the big game’s coverage is keeping things bustling in Beech Grove. Recently, Mayor Dennis Buckley declared that his Beech Grove community will continue to allow smoking in bars as a legal practice, in direct conflict with a smoking ban that covers the rest of the Indianapolis area. Not one to sugarcoat his reasoning, Mayor Buckley told the Indianapolis Star that, in fact, the smoking ban in bars around Indianapolis had provided a big boon to the bar business in little ol' Beech Grove. So with a 5-2 vote, the Beech Grove City Council rejected a smoking ban identical to one approved by the Indianapolis City Council in April.
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Meanwhile, in another small town—Belding, Michigan, some 50 miles northwest of Lansing—a statewide smoking ban in bars is being blamed for “killing” the town’s very last bar. The Driftway Inn, serving spirits for 39 years, closed its doors for good this August, and owner Steve Hosington said his business declined almost immediately following the new smoking policy being enacted. “[Lawmakers] are trying to protect employees from secondhand smoke, yet they’re putting them in the unemployment line,” Hosington told MLive.com. And in Boise, Idaho, a smoking ban that was passed in August received mixed reviews from local bar owners. Gary Sullivan, owner of Quinn’s Restaurant & Lounge in Boise projected a ten percent decline in revenue due to the loss of smoking customers. “So I’m just being stupid and hardheaded for hanging on, I guess,” Sullivan told The
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How To:
LOGIC Electronic Cigarettes ^
Associated Press. “To me, it’s not about cigarettes. To me, it’s about freedoms and how they’re pecking away at them.’’ All across the country, the stories vary. Some locations have felt the heat, others have not. Some bars are failing, and some claim the ban is just a smoke screen that hid other operational issues. And all the while, the bans continue (Michigan is the 38th state to pass some kind of smoking ban) and bars must learn how to handle them. Research efforts continue as well, as scientists strive to determine the exact effects of secondhand smoke (SHS). One recent study looked specifically at the levels and effects of exposure to smoke outside of bars and restaurants that do not allow smoking on-premise. In other words: Is banning the smoke inside having a detrimental effect on those outside? The study, published by Environmental Health Perspectives in July 2012, stated the following: In 2005, the state of Georgia passed a state-wide smoking ban in restaurants and bars that serve or employ minors (Georgia Smoke-free Air Act 2005). Athens-Clarke County in Georgia further implemented an ordinance in 2005 prohibiting smoking in all restaurants and bars but not in all workplaces (Athens-Clarke County, Georgia, Code of Ordinances, Section 4.3, 2005). Despite large positive effects of smoke-free air laws on public health, indoor smoking bans seem to result in increased smoking outside establishments, in outdoor seating areas, or near the
entrances of such establishments. The magnitude of outdoor SHS exposure and associated health risks are relatively unknown. So where are the alternatives for bar owners? Can’t smoke inside, smoking outside is bad too. The on-premise option, some predict, lies with electronic cigarettes. “There are key elements required to operate in this segment and provide a product that is better than smoking tobacco cigarettes,” says Matt Steingraber, Managing Director and Co-founder White Cloud Electronic Cigarettes. “We want the process of smoking electronic cigarettes to be as easy as it is with regular cigarettes.” White Cloud Electronic Cigarettes (www. whitecloudelectroniccigarettes.com) are available in five strengths, 14 flavors, and are rechargeable, catering to a wide range of smokers, from heavy nicotine users to social smokers, to the smoker who is trying to quit. The flavors include lime and coconut, vanilla, espresso, chocolate, strawberry and Bora Bora, a tropical blend of moist exotic tobacco with a hint of south pacific spice to complement to the sleek look of the White Cloud Electronic Cigarette. Additionally, products can be personalized with customized colored cases to curb the habit in style. “One of the things I think is most important as this product category begins to mature is providing customers with a variety of strengths,” says Steingraber. “If the consumer takes a drag off of these and isn’t instantly satisfied with a noticeable nicotine rush, they’re not going to convert, and it’s nothing more to them than what people might call a ‘fake cigarette’ with all the ‘show’ and none of the ‘go.’ So we provide five different nicotine strengths, and two of them are the highest in the industry. I think that is what will determine if people convert to electronic cigarettes or if it just ends up being a fad.”
"The tax structure on e-cigarettes has not yet been defined. There is a huge upshot for bar owners to sell these products in a way they would never be able to sell tobacco cigarettes."
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www.barbizmag.com
White Cloud's Packaged Flings ^ More important to the smart bar owner, of course, are ways to better incorporate e-cigarettes on-premise to both improve customer retention by keeping smokers inside, and to create a new revenue stream in the form of e-cigarette sales at the bar. “At the forefront of our distribution process we are focusing on bars and restaurants,” says Steingraber. “We have a point-of-purchase display for bars, which is a 12-inch design that doesn’t eat up space on the bar top, but can hold up to 80 disposable e-cigs with various strengths and flavors. So it allows the establishment owners to provide a tobacco-free alternative to cigarette smokers. The tax structure on these is as-of-yet undefined, so the return on investment and the margins for bar owners are incredible. You can get them wholesale for anywhere from $2 to $3, and resell them for $6.99 to $9.99. There is a huge upshot for bar owners to sell them in a way they’d never be able to sell tobacco cigarettes.” Along with convenience, strength, and flavors, LOGIC electronic cigarettes (www.logicecig.com) see two other hurdles to get past—battery life and ‘puff quality,’ both of which the company addresses with its line of e-cigarettes. “A real smoker knows the difference between a good puff and a weak puff,” says LOGIC President and CEO Eli Alelov. “Our product truly satisfies the smoker’s craving. We provide up to 400 thick vapor puffs per cigarette, at 2.5 seconds per puff. Our competing products offer only 1.5-second puffs, resulting in less vapor and a more difficult draw.” In providing such a powerful puff for your on-premise smokers (plus a patented puff counter technology), LOGIC e-cigarettes make sure their product comes to your customers with a full battery life by taking a different route along the supply chain. “We ship our products by air, which is key for electronic cigarettes,” says Alelov. “With other companies, the parts coming from China typically arrive this way: two weeks in transport on the ground in China, then six to eight weeks on the ocean in the containers, then approximately a week with customs in the U.S., and then it goes to the parent company, then to the distributors, and then to the stores. By the time it reaches you, the product is already four months old. You lose
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White Cloud's Universal Cases ^ 30% to 40% of the battery life while it sits in the boxes for four months. It’s just like your cell phone—give it a full charge and then put in a drawer for four months. How much battery life will you have left? But we ship our product by air, arriving on a daily basis from China. Our batteries are fresh.” Which way do you see the ban? Bad for business? Just another obstacle? Either way, electronic cigarettes are something to consider for customer convenience and additional revenue. Need a light?
Your Personal Bartender in a Bottle!
www.BestBloodyMarys.com September 2012 Bar Business Magazine
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How to:
Media l a i c o s e s U to Boost Business
TIME TO DUMP THE YELLOW PAGES? Social media may make traditional branding and marketing methods obsolete. We have some tips on how to build your venue’s presence online and use new media tools to your advantage. By William J. Lynott
W
here does a prospective customer go to find basic information about your business? Up to now, you’re probably relying on conventional media to satisfy this need including an expensive ad in the Yellow Pages, direct mail, or newspaper ads. These and other such usual media have one important thing in common: they come with a cost. Perhaps more important, they don’t work as well as they used to. More and more, today’s customer goes to the Internet to find an address, phone number, or other important information about a business. Chances are that you already have a Web site for this purpose. However, social media can be used not only to complement your Web site, but to help build a dedicated and loyal customer base by reaching many more prospects than a Web site alone. You may not consider yourself a techie, but using social media is far easier than you may think, and far more effective. For starters, social media doesn’t cost anything,
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except the time spent by you or a staff member. More importantly, social media helps build permanent relationships and loyalty through two-way contact with prospects and clients. Traditional marketing provides one-way contacts with your customers and prospects. Social media provides a means for having a dialogue—a much more effective and profitable marketing technique. And don’t think social media is just for young people. A recent study indicated that the fastest growing demographic using social media is the 35- to 49-year-old age group. That’s why you must not ignore this important advance in business development. Even if you don’t think of yourself as technically-oriented, you can easily put social media to work for your bar business. With a dozen or more social media platforms now up and running, getting started may seem a bit overwhelming, but one or more of the “Big Three” is all you need to start putting social media to work for you.
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The biggest (with more than 800 million active users) and arguably most important of all social media platforms is Facebook, and getting started on it couldn’t be easier. Just log onto www.facebook.com and follow the directions to open your free account. Before you can create a business page for your bar, you’ll need to set up a personal page. Just enter the required information and click on the “Find Friends” button. You’ll want to get started with as many “friends” as possible. Once your personal page is set up, you’re ready to build a page for your business. Just scroll down to the bottom of your personal page and click on the link “Advertising.” On the next page, look for the green box that says “Create an Ad.” Below this, click on the link that says “or manage an existing ad.” Next, click on the “Create a Page” button and fill out the requested information about your business. Once that’s done, you’ll have an official page for your venue. Now you can invite friends to “like” your business page. On the upper left hand corner of your page, click on “Suggest to Friends” and follow directions. When an individual signs up for your Facebook page, a notification will appear on their running list of notifications which will also appear on the news feeds of that person’s Facebook friends. This spreads the word about your page to all of those people. Facebook is also testing a new feature called Offers. It will allow local businesses to create coupons and special deals that are distributed on fans’ news feeds and on your business page timeline. This feature was still in the beta testing stage as of late August, but it should soon be available to all businesses. It is also possible to buy paid advertising on Facebook and other social media sites. This type of advertising can be very effective because it can be highly targeted.
Like Facebook, Twitter is both free and easy to use. Just log on to www. twitter.com and click on “sign up now.” Once you’ve filled out the necessary information you’ll have your own personal homepage. Keep in mind that your username will be how other twitter members recognize you, so it’s a good idea to use your business name as your user name. Once you’ve completed the sign up information, you can post an unlimited number of status updates called “tweets.” Of course, what you say in your tweets won’t matter unless someone sees them. This is where followers come in. People can choose to “follow” you, meaning they will see all of your tweets on their homepage. Likewise, you can choose to follow other people so that you will see all of their tweets on your homepage. Some people, like celebrities, have millions of followers. You don’t need to get those kinds of results, but you’ll want to develop as many followers as possible. Getting started with followers takes a little work. You can begin by clicking on “Find People” on the top right hand corner of the page. This allows you to search for people if you know their username, last name, or email address. If this search isn’t satisfactory, try using the search bar above the trend list. For example: As a bar business owner, you could type in “happy hour” or “cocktails” to see if anyone has mentioned those words in a tweet. While it takes some effort to get started with followers, your list will gradually grow as you gain experience using Twitter. Your personal homepage is where you can post your own new tweets and read the tweets of those you follow. You enter your tweets in the “compose new tweet” box, keeping in mind that they must be 140 characters or less; anything over that limit will be cut off. Because of the size restriction, you must keep your tweets interesting and to the point. Your personal home page will also show you how many people you are following and how many are following you. As you gain experience with Twitter, you’ll learn about special conventions used by fellow tweeters. For example, an “@” reply allows you to direct a tweet to a single
FACEBOOK SUCCESS HINT: Make sure your status updates contain interesting and informative information for your followers. Avoid blatant and obvious commercials, or your followers will lose interest.
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September 2012 Bar Business Magazine
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How to: person or group of people; to use it, simply place the “@” sign before a username at the beginning of a tweet. Another important convention is the RT (re-tweet). This allows you to forward someone else’s tweet to another person or group. To use it, simply place RT at the beginning of the tweet followed by @[username]. There are of course other conventions and techniques that you will learn about as you gain experience with Twitter. TWITTER SUCCESS HINT: Once you start tweeting, it’s important to maintain a continual presence so that your followers will look forward to what you have to say. Tweet at least two or three times a week. And forget the box that asks, “What are you doing today.” Nobody of any consequence cares what you are doing today, so stick with information that will be informative and helpful to your followers.
linkedin Of the “Big Three” social media platforms, LinkedIn is the only one devoted exclusively to business and career purposes. When you sign up for your free LinkedIn account you join over 90 million business and professional people who have a profile on LinkedIn.
OM
WHY CLIENTS CHOOSE TRIPS FR
VACATION ADVENTURES • In-house Customer Service • 25+ Years' Industry Experience • Fees Disclosed & Explained • Most Desirable Locations • Prices That Can't be Beat • "A" Rating with BBB • Ease of Use • Client Satisfaction
WHAT DO CUSTOMERS THINK?
Creating your own profile is easy. Just log on to www.linkedin.com and follow the directions. You can then view it by clicking “profile” in the top menu. Now you’re ready to use your own e-mail contact list to see whether any of your contacts are also LinkedIn members. You can also manually enter the e-mail addresses of people you already know and wish to connect with. Once you’ve completed and customized your personal profile, you may create a company page. Just click on “companies” the top of the page, then “search companies.” In the lower right hand corner, click on “add a company.” Here you can customize your own company page as you wish, but keep in mind that it is unlikely that many consumers will visit this page. Tailor the information here to other businesses or individuals such as fellow bar business owners you may wish to “connect” with. You may also wish to join one or more LinkedIn groups united by their common interest in a business or profession. At the top of your LinkedIn homepage is the “status update” box where you can post updates about your business or connections. At the lower right hand corner of that box is an icon that you can click on to have your update also appear on Twitter (if you have a Twitter account). LINKEDIN SUCCESS HINT: LinkedIn allows you to establish “connections” and maintain dialogues with an unlimited number of other business and professional people who share your interests. You will benefit most by aggressively adding to your list of connections. While learning to use social media for business purposes requires some effort, it will help to place you and your bar or nightclub in the mainstream of modern business communications. Always remember that the whole idea behind a social media campaign is to allow two-way communication between you and your customers and prospects, a proven way to build long-lasting relationships and customer loyalty.
"I had a wonderful trip. Thanks Electric Cowboy!" Chris, Electric Cowboy
"Had a wonderful time in Jamaica" Megan, Union Jack's Ballston
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Bar Business Magazine September 2012
William J. Lynott is a veteran freelance writer who specializes in business management as well as personal and business finance. His work appears regularly in leading trade publications and newspapers as well as consumer magazines including Reader’s Digest, AARP Bulletin, and Family Circle. For samples of his work and more information about Bill, log on to his Web site: www.blynott.com
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New SpiNS from the mix masters by elyse glickman
Top mixologisTs sTir up exciTemenT wiTh The Tricks, Tools and flavor combinaTions sure To shake Things up in The coming year.
F
or years, vintage had been the new trendy, with historic bartenders (Jerry Thomas) and pre-Prohibition cocktails rising from obscurity into the mainstream. However, even that can start to get old if your presentation is not up to date. While a bartender’s playbook will be shaped by the size and clientele of his or her venue, there are some commonsense tips the pros strongly emphasize that boil down to this: Never forget you are in the hospitality industry first and foremost.
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Bar Business Magazine September 2012
“The classics should always be the foundation of anything new you do,” affirms Alexander Straus, Akvinta Los Angeles Brand Ambassador and member of San Francisco-based consulting firm Bon Vivants (www. bonvivants-sf.com). “Because customers want to see bartenders do their job, show them the preparation rather than a batched cocktail or a shake-and-pour. Hire bartenders who love what they do, and make sure they know the histories and stories behind the liquors on their back bar. (The cocktail) is a big part of how bartenders interact with the guests.”
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Mixologist, author and consultant Tony Abou-Ganim observes that there has been increased interaction between bartenders and the food kitchens. While this assures a cocktail program that is food friendly and more adventurous for the guests, it also often benefits the final cocktail products and, in turn, the venue’s bottom line. “Food chefs and bar chefs really have a great synergy, resulting in a crossover of ingredients such as fresh seasonal fruits, herbs and spices,” he says. “However, if you are putting the best ingredients into your cocktails, you need to have the proper implements behind the bar. One recent example of this necessity was (the rude surprise) of getting a Bombay Sapphire cocktail that retailed for $16, stirred with a black plastic straw! You need to invest the same energy into finding the right tools as you do with your spirits and ingredients and proper tools.”
Details, Details When it comes to leading bartenders to the promised land of cocktail bar success, Abou-Ganim has literally taken matters into his own hands with a new line of tools to be launched later
daniel nelson
april luca
this fall. This collection, developed in collaboration with Chicago’s Product Council (who also designed Mario Batali’s kitchen line) and manufactured by Steelite International, is a sleek set of matching implements that are based on the “classics” (muddlers, strainers, lemon presses, etc.) but updated into a kit where all the components work separately or together. Abou-Ganim, however, notes that even with the best spirits, produce and tools at one’s fingertips, you cannot succeed unless you have a firm grasp on your bar or restaurant’s concept and look at the whole picture. “Whenever I do a consulting gig, I assess the theme or concept of the restaurant, as well as the food menu so we build a cocktail program that compliments the overall vision of the establishment,” he advises. “A strong foundation for a premium www.barbizmag.com
beverage program (takes into consideration) ice, glassware, water filtration, mixes and so on. I like to collaborate with the hero/ultimate bar manager/lead bartender to develop a program because you want to partner with somebody who will take ownership of that program, nurture it and grow it.” Straus, whose focus is on large volume accounts, believes that although cocktail and foodie culture came of age at the same time, foodies are in some ways catching up to or at least reconciling with what is going on behind the bar. Although “boutique” cocktail bar establishments are known for recipes with a culinary bent, he cautions that less is more for larger volume accounts. “While I think veggie cocktails are great, at the end of the day, you maybe sell five or six of them,” says Straus. “Most vegetal you may see in a mainstream cocktail is basil. Smart mixologists are simplifying their cocktails. Bars are starting to look like real bars again, and not a salad bar.” Though simplicity does make life easier behind the bar, Straus acknowledges consumers have cultivated a thirst for artisanal cocktails with high quality ingredients, which can be addressed through fresh juices, higher-end spirits and house-
luis alberto sanchez
made syrups derived from fresh produce that will last weeks rather than days. He also notes using teas such as rooibos, peppermint and chai as well as sherries are flavorful, natural ways to accent cocktails. Johnny Swet, of Jimmy at The James Hotel in New York City, agrees that old school mixology is a good place to start. He also stands by the notion that there are clever ways to go modern with the classics without going overboard—a frequent issue with the molecular mixology trend that may be heading into the sunset. “It is all flavor profiles for us,” Swet declaires. “Chef’s instincts about what flavors taste good together carry over to what I do. I piggyback ideas from how they use in-season produce and herbs, as what makes sense in their kitchen can often work well in a cocktail. I want my drink to be a recognizable drink, where I can September 2012 Bar Business Magazine
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taste the spirit and flavors that harmonize well with it.” Even with those parameters, Swet finds there are plenty of ways to make a statement. “Instead of using traditional ice, we take molds and make ice blocks with bitters and other elements,” he continues. “We’re doing orange bitters in ice, and in the winter for holiday drinks, we do cinnamon sticks. As the ice melts, the drink will become more complex and flavorful. Instead of using flavored vodkas, we take fresh fruits in season, puree them with liquor and add maple syrup or agave nectar to make our own sweetened fruit essence rather than use artificial fruit products. I also like to use Aquavit or a little Bison Grass vodka, which adds softness.”
Raiding The KiTchen Adam George Fournier, bar manager at SteingartenLA and bartender for Plan Check Kitchen and Bar in Los Angeles, cautions that while overlap between the foodie culture and the interest in cocktail culture begat a customer base with a more educated
“Because I am a classically trained chef, I feel as though I was naturally ready for (the intermingling of foodie and cocktail culture),” he comments. “I enjoy playing with fruits, veggies, herbs and spices much more than I do with liquors, and I feel that has kept me ahead. I like to make fruit shrubs out of extremely ripe fruits. The result is a vinegar-like product, which generally scares some. However, we abide by a satisfaction guaranteed policy. I love red bell peppers with tequila and chocolate cocktails with stouts. I am not going for shock value but for taste, allowing the ingredients to do their thing.” Sanchez adds that while he is a fan of familiar kitchen tools like his paring knife, zester, juicers and ice cream maker, he steers clear of devices associated with molecular mixology. “I do not sous vide, create caviars or play with dry ice,” he affirms. The Los Angeles branch of the Amsterdam-based Supperclub, in contrast, is theatrical at its core, bringing the old school dinner-and-a-show experience into the 21st century with mattress-style seating, seasonal ingredients and menus relevant to the stage-show. In this milieu, mixologist Daniel Nelson has the challenge of making his cocktail menu simultaneously international and local. “I am inspired by the Thai and Mexican cultures in Los Angeles,” Nelson explains. “While savory cocktails are nothing new, combining familiar and non-familiar components has reinvigorated the cocktail scene and helped keep our customers’ attention. The Dead Man Oaxacan, with mole and tequila, is savory and full-bodied, and reminds you of the meal you just had.”
a Woman’s Touch Kim Haasarud, whose Liquid Architecture consultancy has produced cocktail menus for Cask 63, P.F. Chang’s and many other restaurants, is proud to tell you a kim haasarud adam george fournier woman’s place is in the kitchen, especially if it means producing cocktails that make the most out of seasonal ingredients. She palette, too much of a good thing can defeat the purpose. “I think the biggest cliché in bartending right now dovetails finds the blender, and the Vitamix in particular, is one of the best with the explosion of foodie culture, and the celebrity chef/ things out there in terms of cocktail innovation achieved bartender,” he says. “Everyone wants to create that next great through different textures and consistencies. She also points cocktail, and so much so that basic craft and knowledge fall by out that a good blender can enable the bartender to make things the wayside in the urge to toss everything in. A solid foundation like nut milks, nut butters, grind spices, purees and alcohol crème liqueurs. shines through no matter how complex the end product.” “At Cask 63, anything fresh we have on the menu is also Though Fournier proceeds with caution, he has enjoyed working with chefs at his venues (Ernesto Uchimuro at Plan displayed at the bar, so it’s an automatic conversation starter,” Check and Ricardo Morales at SteingartenLA) to learn from their says Haasarud. “While a ‘healthy’ cocktail is kind of an oxymoron, experience with flavors and pairings, which, in turn, helps him (it is possible to) have ‘healthier’ cocktails. With freshly extracted frame his cocktails and drinks as a part of a dining experience. juices, they are really good as is, and you can also offer them as Nic’s Beverly Hills chief mixologist Luis Alberto Sanchez says a non-alcoholic option.” Perhaps Haasarud’s most valuable tools, however, are her that while it is important to keep cocktail recipes simple, a bar menu can shine through the use of flavoring agents that are ears and eye for details with customers. “I listen to what customers are asking for. Is it beer? Is it simple mixed drinks? Is derived from simple, locally sourced ingredients. 30
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recipes it a shot crowd? A specific spirit or liqueur? I also think it’s good to come up with a drink and test it out on customers, gauge their reaction. Customers are usually more than willing to give you their honest opinion.” Like Haasarud, Lauren Lathrop Williams, “cocktail engineer” at Jsix in San Diego, is keeping her eye on the ongoing courtship between kitchen and bar. Her program includes charring, smoking and pickling ingredients for added depth of flavor. The equipment required to bring out these flavors, like the grill, comes from the chef’s toolbox. She also creates smoked syrups and ice to add a depth to otherwise simple cocktails, fire-roasted chilis, and grilled pears and pound cake to garnish some of our specialty cocktails. “Patrons have become vastly more educated and adventurous,” Williams states. “If I had put a Boulevardier on my cocktail list five years ago, we would have been explaining what it was to every guest. Today, they are more interested in what mixologists do. This really keeps the pressure on us to surprise them with more obscure classics or more original drinks. She also places high value on customer communication and interaction to not only improve the existing bar program, but get suggestions for future cocktails.” “I get (customers) talking about what they are making at home or what flavors they are really into right now,” she continues. “One woman told me about how she missed going to her family’s summer house where her grandmother grew lavender they would dry and use in the kitchen or for tea. I created a special lavender tequila gimlet for her and it became one of our most popular cocktails.” From an L.A. event planner’s perspective, April Luca of DNA Events feels that because cocktail culture is now solidly in the mainstream, they are compelled to offer innovative foods that blur the lines between the foodie and cocktail worlds. One thing that has generated a buzz among her event clients is Boozy Ice Cream Bar, developed in collaboration with Joel Black, which can be customized for a client or an entire party. “For the Major Crimes (television series premiere) event we produced, we named drinks after the show title, characters, and episodes to help engage guests,” Luca details. “The pitfalls I see In www.barbizmag.com
AkvintA Cherry
DeAD MAn OAxACAn
Alexander Straus, Akvinta Los Angeles Brand Ambassador 1½ oz Akvinta Vodka 1 oz Cherry Brandy 1 oz lime juice Dash bitters ShAke Akvinta vodka, brandy, splash of juice and bitters over ice in a martini glass, Maraschino cherry and a splash of juice for garnish.
Daniel Nelson, Supperclub/The Writer’s Room, Los Angeles 1½ oz Mezcal ¾ oz fresh lime juice 1 barspoon agave syrup 1 oz molé-orange liqueur Mexican oregano Chapulines (cricket) garnish (optional) Lime garnish TO MAke mole-orange liqueur, combine one 750ml bottles of orange liqueur (such as Cointreau or Grand Marnier) with one half pound of mole negro paste (available at Mexican/Oaxacan markets or finer grocers). Combine carefully over low heat. Cool and bottle. Combine ingredients and serve in a chile-salt rimmed rocks glass over ice.
PisCO sO sOury Luis Alberto Sanchez, Nic’s Beverly Hills 2 oz Barsol Pisco 1¼ oz fresh lime juice 1 oz egg whites (½ an egg white) ¾ oz simple syrup Three drops Angostura Bitters Mix all ingredients except bitters over ice and shake vigorously . Strain into a coupe glass. Add bitters using a mister. Brûlée the creamy top to caramelize the bitters and the egg. it will create a light crust.
L.A. are drink menus at restaurants being re-done repeatedly because the restaurant opened without a solid drink menu and without much thought put into them. Guests respond poorly if the drinks aren’t dynamic. On the plus side, the mixology movement has taken us away from boxed cranberry juice and sodas and into fresher, healthier ingredients.”
GettinG it toGether Once a mixologist, event planner or beverage manager has his or her ideas, tools and resources in place, the next step is to implement these different elements into a cohesive beverage program that will not only be relevant for the customers but also the bottom line, whether we are talking a single restaurant or multiple outlets operated by the same company. In our next report, to be printed in the October issue, we will weigh in on how the trends at hand can shape a successful beverage program as well as tempting menus.
White Lightning Adam George Fournier, Bar Manager Steingarten LA 1½ oz Pisco Portón 1 oz Lairds Bottled in Bond Apple Jack or Calvados ¾ oz Cocchi Americano ¼ oz St Vincent’s Tamarind Syrup home-made charred apricot bitters (*Angostura Orange work great as well) STir and strain into a chilled cocktail coup. Garnish with a Pisco marinated cinnamon stick. enjoy while watching a Autumn Sunset on your porch.
WAterMeLOn BAsiL MArgAritA Kim Haasarud, Cask 63 1¾ oz Milagro Silver tequila ½ oz of Dekuyper watermelon liqueur 5 watermelon balls (1, for garnish) 2 basil leaves (1, for garnish) 1 oz of lime juice 1 oz of simple syrup in a mixing glass, MuDDLe 4 watermelon balls with the lime juice and simple syrup. Add tequila and watermelon liqueur, top with ice and shake vigorously. Strain into an iced old fashioned glass. Garnish with watermelon ball and basil leaf. September 2012 Bar Business Magazine
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TECHNICALLY SPEAKING Modern technology continues to provide bar owners with seeM seeMingly unliM unliMited options for on-preM on-pre Mise entertainM entertainMent and iM iMproved functionality, but it’s up to you to eM eMbrace it. here’s a gliM gliMpse at soM soMe of today’s top tech ideas for helping your business booM booM a bit More. By Chris ytuarte
T
he 21st century bar room is full of intricate technology required simply to serve your customers, from refrigerated beer coolers and tap systems to Internet-based jukeboxes, high-end lighting and video surveillance set-ups to digital portion control pourers. There truly is a hidden world of innerworkings that few patrons ever understand or appreciate at a bar while they sip their drinks. But we know better. The beauty of bar room technology, however, lies in the wide array of items that come into play to create a full environment. With this article, we’ll look at some of the most essential hardware for overall success on-premise (POS), equipment that boosts your bar’s presentation potential (video projectors), vital glassware reinvented for maximum effect (shot glasses), and finally a way to bring a little friendly competition to your 32
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bathrooms (urinal innovation). When it comes to technology, it doesn’t get much more diverse than your on-premise options.
ProjecTing sTrengTh Almost every bar on Earth has a TV, most of which now are of the large flat screen variety. So how you differentiate your venue’s viewing options from that of the competition? Double up in size, of course. “The benefit of projectors is you can get a larger screen for less money,” says Joe Gillio, director of product management for Casio’s Business Projector Division (www.casio.com). “Sure, you can put a 50-inch or 60-inch flat screen in your bar, but with the projector you can up to 100 or 120 inches.” www.barbizmag.com
Of course, size doesn’t always matter. More so, with new Casio projector technology, the smart bar owner can rely on a longer lifespan and a bigger range of entertainment options than with a standard television or even projector. “The benefit of Casio technology is in our projectors using solid-state lighting lasers and LEDs, which are rated at 20,000 hours, compared to traditional projectors that use mercury lamps, which last about 2,000 hours,” says Gillio. “In a bar environment that might be open 12 hours a day, 2,000 hours is not very long. And then it becomes a maintenance and reliability issue, and an expense, because a new lamp can cost $200 to $400 to replace. Even worse is the potential downtime, which can take the projector out right in the middle of a big event, which is never good. And with 2,000-hour projectors, the brightness is decaying over that period, so they’re also getting a little bit dimmer very quickly. So we offer ten times the lifespan, which makes Casio projectors a viable solution in the bar market because you’re not dealing with downtime and lamp replacement.” Going beyond just basic projection of video and computer displays, the Casio projector line offers bar owners ways to be creative with their images. Two new features—the Virtual Presenter and Virtual Book—create a futuristic experience for patrons the minute they walk through your door. Both technologies
enable the projector to show interactive imagery inside a venue. “With the Virtual Presenter, the projector displays onto a surface that is cut into the shape of a spokesperson, so you can have someone greeting customers as they walk in,” says Gillio. “It engages and entertains them as they enter your venue. And again, because of the Casio long life, this can run 12 hours a day if needed to be greeting people. “Then the Virtual Book application uses our projectors to bounce images off a mirror and onto a surface that looks like a book. It has gesture recognition technology, so patrons can turn the pages and touch it to jump around the book. Some service industry folks are considering it as a digital menu that people can flip through when they sit at the bar, or perhaps show the wine list or cocktail menu.”
Powerful Pos When it comes to bringing new equipment on-premise, the initial investment can scare off even the most aggressive bar owner. A quality POS system—invaluable to your bottom line—can often cost up to $20,000. Wouldn’t you prefer it be free? “Two years ago we launched what we call our Free POS program, and we started giving away these very expensive
wiTh casio ProjecTors, bar owners have The oPTion of uTilizing The new virTual PresenTer funcTion, which allows for The creaTion of a digiTal fronT-of-house hosT, a sorT of hologram ThaT can welcome your guesTs as They enTer, and can even be inTeracTive To enable cusTomers To choose from various menu oPTions.
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along wiTh offering iTs Pos hardware free of charge, harborTouch recenTly inTroduced iTs innovaTive reservations sofTware. touch screens,” says Jared Isaacman, CEO of Harbortouch, a credit card processing company that for the last five years has been manufacturing and distributing its own POS equipment and software. “While being one of the largest credit card processors in the country, overnight we became one of the largest POS system providers. We’ve been putting out about 1,000 POS systems per month. And now we are becoming a technology company at the same time.” There is no need to fear free technology. Harbortouch has created POS systems that are easy to install, maintain, and comprehend. “I think one of the biggest things we’re bringing to the table is the ease of entry into the system,” says Arie Paller, Sales Manager at Harbortouch (www.iharbortouch.com). “A lot of POS systems, especially the high-end systems, are very expensive and can involve complicated installations. Harbortouch basically streamlined the process by providing the system at no upfront cost to the operator.” Refusing to sit still, even after offering free POS hardware to bar owners, Harbortouch continues its technological push by offering new applications for its systems, such as the Reservations software, which enables customers to make reservations online and allows the venue to manage all incoming reservations directly through their Harbortouch POS system. In addition to accepting reservations online, staff may also manually enter reservations in-person or over the phone and track them all through the POS system. As a unique added convenience, Harbortouch Reservations will alert patrons when their table is ready via a text message sent directly to their mobile phone. “That’s a service that is absolutely free,” says Paul Goldstein of Opal Payment Solutions for the International Harbortouch Team. “Some of these other reservation programs charge $400 34
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or $500 a month for the service, so you’re paying for every reservation that comes in. We offer it free of charge.” Continuing along that theme, Harbortouch is also offering its operators all the printing paper for their systems free of charge as well. “I’ve heard of some place spending $100 or more per month on paper, and we’re providing it for free,” says Goldstein.
challenging urinaTion One thing every male customer in your bar has in common is the eventual trip to the bathroom. Now, a British company is bringing to the U.S. a new technology that will make those urinal visits slightly more engaging, providing your bar the chance to become not only the most talked-about venue in town, but also the potential for brand promotion opportunity. Captive Media (www.captive-media.co.uk) offers a unique digital signage technology for your men’s room that allows customers to view ads and play games (hands free, or course), and learn about bar information, products and special offers while using the urinal. Unlike generic digital signage, which is sometimes ignored, Captive Media has no problem capturing the undivided attention of each customer for one minute. “Our system consists of a hi-definition screen which is fitted at eye level above the urinal, running a programmable mixture of entertaining content and promotions,” said Captive Media Director co-founder Gordon MacSween in a recent interview with NMK.com. “When a user approaches, a proximity sensor flips the unit into gaming mode and shows a welcome screen for the game. While there are instructions on the screen, blokes generally don’t read these, and the games are designed to be instantly intuitive anyway. The game begins as soon as the player starts to pee, triggered by Captive Media’s patented sensors.” In addition to your customers now playing hands-free trivia quizzes or downhill skiing games while standing at the urinal, Captive Media also offers bar owners the chance to upsell www.barbizmag.com
certain brands and develop promotional deals with spirits companies that can offset the cost of the technology installation. “We already have a huge amount of interest in the units from bars, pubs, exhibition centers and retail outlets across the U.K. and overseas—even though we’ve been trying to keep a lid on it,” quips MacSween. “It’s a tough time for bars and pubs currently. This product offers customers something fun, and unlike anything they’ve seen before. Those are two good reasons to go out for a drink at a time when so many are opting to stay in.”
Shot in the Arm Sometimes, even the most basic bar room technology needs a shot in the arm, including the shot glass. Keeping with the notion of fun innovations like Captive Media, Todd Miller, President of Innovative Barware, LLC, recently introduced his Sidekick shot glass (www.sidekickshotglass.com), which allows bar owners to create eye-catching and tasty new shots on-premise. “Everybody wants fun, creative shots,” says Miller. “When I was bartending I always tried to promote shots to the patrons, because it’s the most profitable drink the bar can sell and shots always seem to get people to loosen up and break the ice and they start having fun. And if they’re having fun, they’re ordering more drinks, which leads to ordering food, and this leads to a higher bill at the end of the night.” The Sidekick shot glass, made from FDA-approved acrylic, features a removable bottom that can hold small bits of dry ice to create “smoking shots,” or otherwise can be filled with candy, condiments or garnishes to create flavored shots as well as infused condiments. “We’re selling an experience, says Miller. “The public is always looking for that new ‘it’ item, the thing that
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is going to create some excitement, something unique and different. And that’s what the Sidekick is. While it’s very functional, at the same time it creates that ‘Wow’ factor that so many bar owners are looking for.” “I think it’s of utmost importance for bar owners to embrace technology. When I go to trade shows and speak to bar owners, they’re all looking for that one item that is going to help separate them from the competition and generate some excitement at the bar. They need to implement some of these innovations just to stay fresh. It’s like computers or anything else—before too long you’re outdated and looking in the review mirror. And at that point, it’s already too late.”
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22 steps to
GREAT BARTENDING
In thIs Industry, we’re more used to hearIng about 12 steps, but thIs month we tack on an addItIonal 10 to help you get the most out of your staff behInd the bar. by bob Johnson, beverage director, hustler 36
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ometimes it seems like it should be simple, and sometimes it is: good service behind the bar has its basics, its intangibles, and its intricacies. And in just 22 short steps, I’ll give you the tools to get your bartenders acquainted with all of it. So let’s go. 1. Always SMILE at newly arriving customers. It makes them feel welcome and relaxed. 2. Formally recognize the newly arrived customer with a greeting, such as, “Good evening, sir/ma’am. Welcome to Hustler. What can I get for you?” (Napkin or coaster accompanies greeting). 3. Introduce yourself—extend a handshake. Learn each customer’s name as soon as possible. A person’s name is the sweetest sound in the world to him or her. If a patron continues to patronize your bar, you should remember what they drink. In other words, give your customer every chance to start liking you—it’s one very good way to build up your clientele. When you build your clientele (more people coming in each day), the tip revenue increases dramatically. The challenge is to get more people to come back each day. 4. Your job is to listen, not talk. People who patronize bars like to do the talking. They go to bars to have someone listen to their thoughts, not yours. Introduce customers to each other. It’s the greatest technique going to keep you from having to get involved in time-consuming conversations which sometimes can compromise service to others. 5. Never enter into conversations uninvited—leave people alone who are talking to each other. Don’t interrupt. 6. AVOID ARGUMENTS. No customer wants to hear how knowledgeable you are about anything. Even if a customer’s opinion or thought about something is wrong, don’t correct him. You don’t want to do anything to create a negative reaction towards you from a customer—it will hurt your tip. Agree with just about anything. For example: “You’re a Democrat—me too! You like the Yankees—me too!” Be totally agreeable and friendly in all conversations. 7. Never ignore any one customer. Let everyone feel they are getting equal attention. Don’t spend all your time with one customer. Spread yourself around. 8. Don’t talk about other customers. You never know which customers know each other. Why put yourself in a position of being misquoted?
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9. Always be in a good mood—look ALERT, HAPPY, BRIGHT. 10. Always THANK a customer sincerely for his or her patronage. 11. Never mention previous visits, especially when a patron has guests. 12. DON’T GOSSIP. Don’t talk about politics or religion or anything socially upsetting or controversial. 13. NEVER complain about your fellow employees, bosses or owners. 14. Try to serve the loner or single person first. Most people in groups of two or more usually wait without complaint. The person who comes to the bar alone, male or female, gets impatient faster. 15. Keep your station SPOTLESS. Keep the top of the bar SPOTLESS. Constantly empty and clean ashtrays (with soiled napkin) and make sure there is a fresh napkin or coaster under your patrons’ glasses. 16. Constantly “eye” everyone’s glass on the bar. When a customer’s drink gets down to about 1/4 full, politely inquire about a refill. You don’t have to verbally say anything, just put your hand in front of the glass and look inquisitively at him with your eyebrows raised. Sign language, or the nod of a head, is normal communication in the bar business. You should REMEMBER what the drink is. 17. When giving change from a $5, $10, $20, etc., while closing a tab or making a single drink sale, always think TIP CHANGE. Don’t assume your customer has the kind of change in his pocket to tip you. You must give it to him in singles and fives. First, approximate 20% of the tab total, then think TIP CHANGE. For example, a tab of $13 out of $20—give back seven singles, not two singles and a five. 18. POUR - SERVE - RING UP. Never take another order from another customer until you have either collected the money from the customer you have just made the drink(s) for, or have rung it up on his tab. 19. THE ART OF MAKING CHANGE CORRECTLY. When collecting money in any September 2012 Bar Business Magazine
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denomination from your customer, always remind him of the denomination of the bill and the amount of the check (always present the receipt/check face up to the customer so he may have an opportunity to review it. Circle the total amount due). “FLASH THE BILL” the customer gave you in front of the customer and say out loud, “X out of X”. Put the bill on top of the register while you verbally count out loud to yourself the change. Then put the bill in the register and close the drawer. Count out loud the change back to the customer as you fan it onto the bar top, lower denominations underneath the higher denominations. 20. Never let a customer see you handling ice with your hands. It is best to always use an ice scoop. Always put ice into a glass UNDERNEATH the bar. NEVER SCOOP ICE WITH A GLASS! This will chip the glass or worse yet, it will break in the ice. Then you’ve got problems. 21. Return each bottle to its proper place in the speed racks or on the shelf after using it, with the label facing forward, so that you can reach for it without losing time looking for that particular bottle. NEVER go for the liquor until you are ready for it.
STEP #22 ATTENTION and RECOGNITION This is the most important step. If you understand each customer’s need for attention and recognition, then you will always be a successful, high-earning bartender. What makes a bartender successful? Is it the quality of the drink, how it’s made, what’s in it, how it’s served, what glass it’s in? None of the above. Professional bartending/service does dictate that the drink is made and served correctly, but most customers don’t come in to your bar for the drink. They can get the same drink at any bar. Budweiser is Budweiser, Smirnoff is Smirnoff. It’s not the drink that makes the customer return to your bar. The drink simply occupies the customer’s hand and enables him to stay in the seat he’s in, to participate in the environment a little longer. He couldn’t, or wouldn’t, stay unless he had purchased this drink. So the first drink sale is an automatic. It remains to be seen how many more drinks you will serve him. A person who enjoys beverage alcohol doesn’t have to go to a bar to get a drink. He can stop off at a convenience store or package goods store and buy a six-pack of beer for a lot less and drink at home. So why is he willing to pay extra to have this same drink served at your bar? Why is drinking in bars more popular than drinking at home? People draw people. “Mammalian interaction,” which includes the sharing of food and drink, has been a part of our human lifestyle since the beginning of time. It’s more natural to share and interact where there are people. It’s more fun. Drinking at home by yourself is not fun. Why is it that these people, our customers, seem to congregate at the same bar, day after day? 38
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We call this customer type a “regular.” Is it the décor, the landscaping, the fancy building that brings him back time and again? Is it the price of the drink? As long as the drinks are fairly and competitively priced, and the shot pour is fair, the price of the drink doesn’t matter. The answer can be found in the type of people you have hired that best represent the business—the bartender primarily, and secondly, the wait staff. The bartender makes the business successful or not. The bartender has to have the ability to create friendliness. The bartender has to have the ability to get the customer involved in the bar environment. The bartender is the one responsible for the attention and the recognition that each customer must receive in order to make him feel he is truly a part of the bar. “Hi, Sam. How you doin’ today?” is an example of a greeting which gives attention and recognition to a customer (he was called Sam by name, and he was asked a question that generates a response (“involvement”). This greeting must be repeated every day Sam comes in. This type of attention and recognition is what makes Sam return again and again. Now he’s a regular. You see, Sam is like every other human being that walks through your door. He must be made to feel comfortable and relaxed, and he thrives on attention and recognition. All of us do, don’t we? If you are not sensitive to the importance of each person receiving attention and recognition at your bar, you won’t have many people in your establishment, and you won’t make much money. The number of people you have at your bar day-to-day determines the amount of tips you will make. If ten people came in your bar each day, and they each left you $1, then you made $10 dollars. If 40 people came into your bar each day, and they each left $1, then you made $40. It doesn’t take a rocket scientist to figure out which amount you’d prefer to have. In other words, NO PEOPLE = NO MONEY! (Not just for you, but the “house” is not going to be too happy with low sales). It’s your job as a bartender to make regulars out of everyone who steps foot in your bar. If you understand this basic theory of what makes for success in the bar business, then you know you can’t be an “order-taker” type of bartender. You must have an aura of excitement, bubbliness, and high energy. You must have the ability to stick out your hand to a newcomer and introduce yourself. You must get to know a little something about them—their name, where they’re from, what brings them here, etc. The most money-making, successful bartenders are those with great personalities. Technical skills can always be learned (and, yes, they must be mastered). But it’s the bartender’s super-friendly personality that equals dollars for everyone, creates repeat business, and creates a regular customer base that will grow and grow. IT sTARTs wITh ThE pERsONAlITy Of ThE bARTENdER – NOT ThE dRINk! www.barbizmag.com
Still Thirsty For Knowledge? Please sign-up to continue your FREE subscription to Bar Business Magazine. Don’t let this Free subscription opportunity run out. For continuation of the industry’s only “How-To” publication, simply complete this form and fax to 402-346-3670. For fastest service, subscribe on the web @ www.barbizmag.com Please start/continue my FREE subscription to Bar Business Magazine. q Yes q No Version: (select one only) q Print q Digital/Electronic* q Print and/or Digital/Electronic* - NO PREFERENCE Signature Date Name Tel.
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Bar Business Magazine September 2012
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you were to look up the definition of the phrase “bunker mentality,” you might find two kinds of results: one that suggests how soldiers feel when they take shelter when under siege from their enemies; the other being a more pedestrian, everyday usage that illustrates “an attitude of extreme defensiveness and self-justification based on a sense of being under persistent attack from others.” Interestingly, Miami’s Foxhole fits both forms. one of the newest venues in the always-bustling south Beach nightlife scene (doors opened December 23, 2011), Foxhole revels in being “themeless,” while at the same time putting forth a distinct notion of safety through seclusion and secrecy—as well as through weaponry—for the bar’s loyal following of local drinkers and industry employees. this place is hard to find, but once inside, patrons feel secure amongst a crowd of their own, even surrounded by a cache of vintage guns. no matter how strong the siege from swarming tourists or “persistent attacks” from south Beach scensters, inside Foxhole, the true drinker is safe.
“ The theme of Foxhole is the fact that there is no theme. What makes us stand out as a bar here in Miami is that there is no attitude here.”
Foxhole, a secretive new Miami nightlife spot catering to industry insiders and locals, has those who frequent it drinking with a bunker mentality. By Chris Ytuarte www.barbizmag.com
“Foxhole was the brainchild of a group of nightlife ‘veterans’, for lack of a better term, who have a collective 50 or 60 years worth of industry experience all over the country,” explains Jaycen Cochran, an owner and partner at Foxhole. “And it really came out of a necessity we felt—a need for a true local’s joint, and that’s what Foxhole is. It’s a local spot, a seven-day-aweek spot, a clean place with good service for people who are just keeping it real, who don’t want to deal with your typical south Beach venue.” that said, don’t expect to find a dingy dive bar with bad lighting and terrible drinks. After all, this is still south Beach. the slick Foxhole interior includes two levels, the first of which features a cement bar and leather booths; upstairs you’ll find a lounge-styled space with couches and of course, a wall covered with weapons. “the second floor, the mezzanine, which is more like a lounge area, has a large display of old, antique, and modern military weapons—a replica of the gun that killed Lincoln, pistols from the John wayne era, muskets and tommy guns,” says Cochran. “And that wall ties together the whole theme of being in a foxhole. But the fact is, our theme is more along of the lines of ‘we don’t have a theme.’” Indeed, the weaponry would appear to be the only attempt to truly tie the Foxhole name to a physical identifier or theme. while not entirely subtle, it is somewhat minimal, possibly due to the late decision on the venue’s eventual name. September 2012 Bar Business Magazine
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“the theme of Foxhole is the fact that there is no theme,” Cochran reasserts. “even the name—Foxhole—came to us over time. we didn’t really have a name until about six months before we opened. But the name obviously goes after what a foxhole is, in military terms, and what the armed forces use a foxhole for in the trenches. It’s a hidden place. And Foxhole as a bar is similar—it’s a back-alley speakeasy type of place. no, we don’t have a little window and a password or anything, but there is no sign and there are no windows in the whole building, and there’s one door in the front. But down the alley behind two Dumpsters you find a plain door and you walk right in.” Located at the back of the Domino’s Pizza on Alton and 14th Court, the unmarked gray door is usually only noticeable by the presence of a bouncer. But once inside, the scene consists
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“We draw mostly a crowd of locals and industry folk. From what I’m told, Foxhole has become the industry spot in Miami, as we’re open until 5am every night.” of laid back socializing not quite common in south Beach: classic video game consoles such as Ms. Pac-Man and Galaga, a good old fashioned pool table, and even darts. And with modestly priced beverages ($6 domestic bottles, cocktails starting at $11), you can see why Foxhole is a venue frequented by locals and fellow nightlife employees. “we draw mostly a crowd of locals and industry,” says Cochran. “From what I’m told, Foxhole has become the industry spot in Miami. It’s open until 5 am every night, never closes early, and we push it to the last minute. so for
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all the people just getting off work or having a night off, we’re the place they head to. Most tourists can’t even find the place. “we’ve had some celebrities come through as well. they definitely feel comfortable at Foxhole because of our crowd. since it’s mostly locals and industry, they don’t swarm around a celebrity who comes in. they’re not star-struck. so the celebrities feel comfortable coming in, knowing they’re not going to be attacked and that they can just sit and have a drink like everybody else.” even the south Beach standard—bottle service—is not so standard here. At Foxhole, table service is available upon request, “but it’s never mandatory,” says Cochran. “It’s not the kind of place where you’d have to reserve and purchase bottles to sit down, but it is available.” rather, he describes the bar as more of a drinker’s destination, where locals and industry folk who have a favorite beer or cocktail in mind feel safe simply sitting down and ordering, without having to peruse massive menus or muster up mixology musings they would prefer to shut down after a long night of work in their own venues. “we are a full-liquor bar, and we definitely cater to industry people and locals who are socialites who aren’t interested in having some 20-minute fru-fru fruity drink that comes with dry ice and smoke; this is a drinker’s bar,” Cochran insists. “there’s no drink menu, just a giant back bar with every bottle conceivable. we also carry over 30
“Celebrities seem to feel comfortable at Foxhole because our crowd is mostly local and industry who aren’t easily star-struck, so they don’t swarm around a celebrity who might come in.”
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The impressive collection of antique and Prohibition-era firearms include early gangster favorites like the Derringer and the tommy gun.
beers. so when people come in here, they know what they want to drink. they sit down and they know what they’re having. that’s just the kind of place it is.” Foxhole is open seven nights a week, and is proud to show local Miami sporting events on tVs throughout. the bar features DJs every thursday, Friday, and saturday night, and otherwise relies upon the bottomless pit of digital music accessible on its Internet jukebox. And while the name—and perhaps the firearms on the wall—might indicate a “bunker mentality” amongst patrons who are fighting off attacks from the standard nightlife swarm, the truth is that Foxhole is simply a great bar built for good people who understand the true nature of the industry. “what makes us stand out as a bar here in Miami,” says Cochran,” is that there is no attitude.” How strange. More so, how refreshing.
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Inventory New AutoVac System for Bar Room Floor Care
Timbaland Launches Ultra Premium Sparkling Liqueur
Kaivac, one of the recipients of the National Restaurant Association 2012 Kitchen Innovations Award™ for its OmniFlex™ Crossover Cleaning system, announces the introduction of the latest “link” in this popular system. Called the AutoVac, the new addition is used to clean and maintain floors and has already been certified by the National Floor Safety Institute (NFSI). Certification by this independent, third-party organization verifies that the AutoVac can help to minimize the potential for a slip-and-fall accident to occur—a key concern in food service facilities. Pre-introduction tests indicate the AutoVac rivals the cleaning performance of traditional automatic scrubbers. The OmniFlexTM Crossover Cleaning system starts with Kaivac’s OmniFlex Trolley Bucket. The Trolley Bucket has a selfdispensing design with a variable spigot, ensuring that only fresh cleaning solution is applied to floors. The OmniFlex system already includes a variety of add-on components designed for different cleaning situations, including their Dispense-and-Vac and Spray-and-Vac systems. For more information, visit www.kaivac.com.
Always ahead of the curve with his originality and experimentation, music icon Timbaland is proud to announce his latest venture LeSUTRA — an innovative ultra premium brand of sparkling liqueurs that will revolutionize the liqueur industry by satisfying a broad range of preferences, tastes and demographics. As the first of its kind to launch in four exhilarating flavors, LeSUTRA is paving the way to a new experience in the luxury spirits market by infusing sparkling liqueur with premium vodka for maximum flavor and mixability, offering a fresh alternative to traditional spirits and champagne. Whether you prefer to sip it on the rocks or mix it in a cocktail, LeSUTRA’s versatile sparkling liqueur offers the following tantalizing flavors: blueberry—subtle, refined and mellow; strawberry—sweet, bubbly and delicious; grape—vibrant, luscious and refreshing; and peach— succulent, bold and juicy. For more information, please like us at Facebook.com/DrinkLeSutra, and visit www.drinklesutra.com.
OdorXit® Surface Guard Kills Taverns Odors
Plymouth Navy Strength Gin Sails into U.S. Market
OdorXit® Surface Guard MOMS (Mold, Odors, Mildew, Smoke) is just the “room key” for bar and restaurant owners and managers who face the never-ceasing battle to get rid of odors ranging from tobacco to urine –any kind of noxious odor in a property. Indeed, OdorXit Surface Guard controls mold, mildew, smoke, even body odor, as well as hardto-control odors that are subject to oxidation. Oxidation is known to kill the source of the odor. Application of OdorXit Surface Guard MOMS will end the battle. Restaurant, tavern and theater managers and owners now have an answer to eliminate—not hide—those odors and deodorize them, making it the odor removal product of choice. It’s less costly and less time-consuming than spraying with well-known products every day. For additional information about OdorXit products, go to www.odorxit.com.
Plymouth, the gin of unrivaled heritage and quality, announces the arrival of the long awaited Plymouth Navy Strength, to U.S. shores beginning this September. Plymouth Navy Strength, the preferred gin of the British Royal Navy and top mixologists around the world, offers an amplified aroma and fragrance of botanicals while retaining the brand’s signature smoothness and balanced character. First introduced to the Royal Navy in 1793, Plymouth Gin is produced in the oldest working gin distillery, and the only major distillery left in Plymouth, London. To support the launch, select POS materials will be available to alert consumers to the product’s arrival and availability. The materials will provide cocktail recommendations to encourage trial including the Plymouth Navy Strength Gimlet and Pink Gin. Visit www.plymouthgin.com.
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Get Ready for the Pool Party BevKo, LLC is proud to introduce POOL VODKA and POOL BLUE. The POOL brand seeks to take a RELAXING and REFRESHING approach to vodka by distilling both products 6 times to ensure that only the purest and cleanest vodka is used. While both products boast high quality premium vodka distilled from grain, POOL BLUE takes things to another level by adding a signature 100% all natural tropical fruit blend enhanced with fresh lime and coconut. To own a pool is a LUXURY in a person’s life. One feels a sense of PRIDE and achieves a certain level of STATUS when owning a pool. A pool can bring SOPHISTICATION to any landscape and becomes a centerpiece that brings together family and friends. The POOL brand achieves all of these characteristics while still maintaining focus on what is most important, FUN. POOL captures the more playful side of luxury, which seems to be missing in an industry, which was meant for relaxation and good times. Whether it’s a business suit or a swimsuit, POOL VODKA is the brand that brings both worlds together for one common goal, to relax and have fun. POOL VODKA—GET IN. GET WET. Visit www.poolvodka.com.
Seagram’s Gin Adds Peach to its Twisted Gin Portfolio Seagram’s Gin is announcing the newest flavor addition to its popular Twisted Gin portfolio. Seagram’s® Peach Twisted™ Gin, available nationally in September, combines traditional Seagram’s Gin with the sweet, juicy flavor of fresh peach, making it a refreshing choice to offer consumers at retail and on-premise. Like all Seagram’s Twisted flavors, Seagram’s Peach Twisted is delicious served on the rocks or combined with sodas or juices for a unique twist on classic cocktails. Seagram’s Peach Twisted Gin will be joining Seagram’s Grape Twisted™, Raspberry Twisted™, Apple Twisted™, Lime Twisted™, Orange Twisted™ and most recently added, Pineapple Twisted™, Gin flavors. Check out www.seagramsginlive.com.
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Hiro Sake Now Available at Top Bars Along the East Coast Sake celebrates the culture and heritage of Japan and Hiro is one of Japan’s finest handcrafted and award-winning sakes. Rooted in time-honored tradition and expert craftsmanship, Hiro’s sake brands are now available in nine states along the east coast. Recognized for their remarkable smoothness and versatility, Hiro’s Toji (Sake Master) has created an exquisite brew bridging the rituals of the past with today’s modern traditions. Hiro offers both a Junmai (Hiro Red) sake, which has been traditionally brewed and can be served warm or chilled; and a Junmai Ginjo (Hiro Blue) sake, which is produced with rice that is polished or milled to remove at least 45% of its original weight, and has the added character and body to be served chilled, on the rocks, or in a cocktail. Hiro’s signature cocktail recipes can be found at www.hirosake.com.
Get Stoned With Your Next Cocktail Introducing Sipping Stones, finely crafted chilled soapstone rocks that cool your drink without the diluting effects of ice. Not only are Sipping Stones the perfect gift for that whiskey-lover, they are great for all sorts of occasions—a wine-tasting with friends; a romantic night, in full of rich foods and cocktails; or for any time you want to enjoy a premium spirit in its finest, most unadulterated form, the way nature intended it. A set of nine unique Sipping Stones, by SCS Collectables, and muslin carrying bag is available for $14.95 at www.sippingstones.com.
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Holiday Happenings
October 2012
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Oct 6: International Frugal Fun Day. Celebrate this holiday by giving your customers some lowcost options at the bar on this night, like Pabst Blue Ribbon, free popcorn and pretzels, and free plays on the jukebox. It’s fun being frugal!
Oct 10: Tuxedo Birthday. The tux was born this day in 1860, when Henry Poole & Co., created a short smoking jacket for the then Prince of Wales to wear to informal dinner parties as an alternative to white tie, the standard formal dress. That is classic bartender trivial knowledge, but you can also honor this day with a tux contest.
Oct 12: Moment of Frustration Day. “What can I get you?” “We’ll have a Cosmo, a Long Island Iced Tea, and a Mojito.” Ladies and gentlemen, your moment of frustration.
Oct 13: International Skeptics Day. I highly doubt you’re even reading this…
Oct 20: Brandied Fruit Day. Brandied fruit, while a commitment, can make for some great garnishes as well as bar top snacks. Honor this holiday by putting some fruit in a jar with some brandy for a few days beforehand and serve them up tonight. Cherries work well.
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Oct 21: Babbling Day. If the same conversation from Oct 12 takes place on Oct 21, it effectively honors this holiday.
Oct 23: TV Talk Show Host Day. On this day, have a preHalloween costume contest encouraging all your customers dress up as their favorite TV talk show host. Just think of the possibilities: A chugging contest between Larry King and Oprah!
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25 26 Oct 25: Punk For a Day Day. Rev up that digital jukebox with an allpunk playlist, from Sex Pistols to The Clash, Ramones to Green Day, and of course Johnny Cash—who was the original antiestablishment punk.
Oct 26: National Mincemeat Day. Mincemeat is a mixture of chopped dried fruit, distilled spirits and spices, and sometimes beef suet, beef, or venison. Surprise your patrons tonight with mincemeat specials and see who bites.
31 Oct 31: Halloween. Get spooky people. It’s a big night for bar sales.
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Index of Advertisers
Company
web site address
page #
Barzz.net
www.barzz.net
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Bob the Bar Guy
www.bobthebarguy.com
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Cardcom Technology
www.cardcom.com
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Coast to Coast
www.ctoinsurance.com
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Diageo North America-Tanqueray
www.diageo.com
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Flip Flop
www.flipfloprum.com
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HARBORTOUCH
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HARBORTOUCH/Opal Payment Solutions
www.oneharbortouch.com
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Heineken USA
www.passion4beer.com
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Lefty O'Doul's World Famous Mixers
www.BestBloodyMarys.com
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Modern Line Furniture
www.modernlinefurniture.com
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Roaring Lion Energy Drink
www.roaringlionenergydrink.com
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Vacation Adventures
www.vacationadventures.biz
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Inventory Companies Hiro Sake Kaivac LeSUTRA OdorXit POOL Vodka Plymouth Gin Seagram's Gin Sipping Stones
www.hirosake.com www.kaivac.com www.drinklesutra.com www.odorxit.com www.poolvodka.com www.plymouthgin.com www.seagramsginlive.com www.sippingstones.com
To advertise in Bar Business Magazine contact, Art Sutley, Ph: 212-620-7247, e-mail: asutley@sbpub.com or Vanessa Di Stefano, Ph: 212-620-7263, email: vdistefano@sbpub.com w
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September 2012 Bar Business Magazine
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Marketplace
Bar Business Books Open Up a World of Possibilities OperatiOns. ManageMent. Beverages. Marketing. and MOre...
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Bar Business Magazine September 2012
To advertise in Bar Business Marketplace contact Art Sutley Ph: 212-620-7247
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2013
Buyer’s Guide www.barbizmag.com
The How-To Publication
BAR BUSINE$$ M A G A Z I N E
Contents
BAR BUSINE$$ Buyer’s Guide
Departments From the publisher ................................ BG3 manuFacturers/suppliers................. BG4 importers ..................................................... BG18 products ........................................................ BG20 company index ........................................... BG30 key word index......................................... BG32 “Bar Business Magazine” (ISSN 1944-7531 [print], ISSN 2161-5071 [digital]) (USPS# 000-342) is published monthly except combined in January/ February, May/June, and November/December for $45.00 per year by Simmons-Boardman, 345 Hudson Street, 12th Floor, New York, NY 10014. Periodicals postage paid at New York, NY and additional mailing offices. Copyright © 2011 Simmons-Boardman. All rights reserved. Printed in the U.S.A. No part of the magazine may be reproduced in any fashion without the expressed written consent of Simmons-Boardman. Qualified U.S. bar owners may request a free subscription. Non-qualified U.S. Subscriptions printed or digital version: 1 year US $45.00; Canada $90.00; foreign $189.00; foreign, air mail $289.00. 2 years US 75.00; Canada $120.00; foreign $300.00; foreign, air mail $500.00. BOTH Print and Digital Versions: 1 year US 68.00; Canada $135.00; foreign $284.00; foreign, air mail $384.00. 2 years US $113.00; Canada $180.00; foreign $450.00; foreign, air mail $650.00. Single Copies are $10.00 each. Subscriptions must be paid for in U.S. funds only. For Subscriptions, address changes, and adjustments, write to: Bar Business Magazine, PO Box 10, Omaha, NE 68101-0010. Instructional information in this magazine should only be performed by skilled crafts people with the proper equipment. The publisher and authors of information provided herein advise all reader to exercise care when engaging in any o the how-to activities published in the magazine. Further, the publisher and authors assume no liability for damages or injuries resulting from projects contained herein. All rights reserved. POSTMASTER: Send address changes to Bar Business Magazine, PO Box 10, Omaha, NE 68101-0010.
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Bar Business Magazine 2013 Buyer’s Guide
Lucky Number 13
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BAR BUSINE$$ MAGAZINE
September 2012, Vol. 5, No. 7
e’re heading towards the year 2013. That means it was 13 years ago around this time that everyone was frantically worried about a little oddity known as the Y2K virus. We all expected our computers to explode, satellites to fall from space, and credit card companies to lose millions of bits of data, just because someone forgot to tell all of our advanced technologies that our calendar year would roll over to show three zeros at the end. But after all the worry, as we shivered in our fallout shelters waiting for the digital world to come to an end on January 1, 2000, it was all a big joke. Nothing happened. In the 13 years since, however, technology has come a long way, and I’m sure today’s inventors and manufacturers are well prepared for Y3K. But if you take a look around your bar tonight and consider what was likely there back in 1999 compared to present day (“An Internet jukebox? What’s the Internet?”), it is pretty amazing to think about how far we have truly progressed in terms of improving our bar business through on-premise innovations and technology advancements. Of course, you may also be sitting in your bar, reading this page, looking around, and realizing that everything looks EXACTLY the same as it did back in 1999. By nature, I suppose, the bar business may always cradle nostalgia and possibly even discourage experimentation with new ideas if things are going well. But if you still have Santana’s “Smooth” ranked as the #1 song on your CD-spinning jukebox, you may still be stuck in 1999. No worries, that’s what we’re here for. Whether you’re amazed by how far your bar has come since 1999 in terms on on-premise technology, or you’re amazed by how the ghosts of ‘99 still linger in your venue, we can provide you with ways to move forward, steaming toward Y3K. What follows is our 2013 Annual Buyer’s Guide, a hefty, comprehensive listing of companies that manufacture and supply all of the on-premise tools, technologies, and trinkets from which your venue can benefit by bringing on-site. From the most basic of necessities (think glassware, tap handles, bar stools, etc.) to the most modern technology available (MP3 jukeboxes, digital portion controls, video projectors, and more), we’ve got you covered, and it’s all here in an easily-referenced format that you can return to throughout the coming year. So don’t wait around for the next technological renaissance to show up 13 years from now. Get on board today.
Bar Business Magazine (ISSN 1944-7531) is published by Simmons-Boardman Publishing Corporation 345 Hudson Street, 12th floor New York, NY 10014 executive offices
President and Publisher Arthur J. McGinnis, Jr. Associate Publisher Arthur J. Sutley 212-620-7200; fax: 212-633-1863 asutley@sbpub.com editorial
Editor-in-Chief Chris Ytuarte 212-620-7223; fax: 212-633-1863 cytuarte@sbpub.com
art
Corporate Art Director Wendy Williams wwilliams@sbpub.com Associate Art Director Phil Desiere pdesiere@sbpub.com
production
Corporate Production Director Mary Conyers-Brown mbrown@sbpub.com Production Director Eduardo Castañer circulation
Circulation Director Maureen Cooney mcooney@sbpub.com
advertising sales
Art Sutley, West Coast 212-620-7247; fax: 212-633-1863 asutley@sbpub.com Vanessa DiStefano, East Coast & E-media 212-620-7263; fax: 212-633-1863 vdistefano@sbpub.com
Art Sutley Associate Publisher Bar Business Magazine 2013 Buyer’s Guide Bar Business Magazine
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Manufacturers & Suppliers The following companies are arranged alphabetically. These companies manufacture and supply products and services to better help you operate, manage and make profitable your bar business. Absecon Island Beverage Company, Inc. Egg Harbor Township, NJ 08234 Phone: 609 653-8123 Fax: 609 653-8320 E-mail: matthelm@abseconislandbeverage.com Web Site: www.abseconisland-beverage.com Matthew W. Helm, Pres PRODUCTS: Appliances - Back Bar Coolers, Bar Blenders & Containers, Beer Dispensers, Drink Mixers, Frozen Drink Machines; Bar Supplies/Equipment - Bottle Dispensers, Cocktail Mixes, Coolers, Draft Beer Dispensers (Taps), Glass Chillers, Glass Washers, Refrigerator (Bar), Sinks; Beverage Equipment - Blenders, Frozen Beverage Equipment, Mixers; Beverages - Cocktail Mixes, Energy Drinks, NonAlcoholic; Cleaning Equipment & Supplies - Glass Washers; Drinkware/Tableware - Beer Towers; Electronics - Inventory Control Systems; Furniture - Portable Bars and Accessories; Management Services/ Consulting - Bar Design, Beverage Program/Cocktail Design; Training/ Education - Other Adult Club Broker / HWH Properties 1099 E Oconee Chesnee, SC 29323 Phone: 864 580-3826 Fax: 864 461-5410 E-mail: updaze@aol.com Web Site: www.adultclubbroker.net H. Winston Hines, Broker In Charge PRODUCTS: Financial/Legal/Insurance Services Brokerage Services Advanced Menu Systems 2907 S Croddy Way Santa Ana, CA 92704 Phone: 714 545-2426 Fax: 714 668-0942 E-mail: dheising@advancedmenusystems.com Web Site: www.advancedmenusystems.com Christopher Rhode, Dir Business Dev PRODUCTS: Audio/Video - Lighting Systems; Graphics/ Graphic Displays - Signs - LED; Interior and Exterior Decoration/Furnishings - Lighting AgeScan Inc. PO Box 3208 New York, NY 10008 Phone: 888 943-7226 Fax: 888 789-2818 E-mail: info@getagescan.com Web Site: www.getagescan.com
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Bar Business Magazine
PRODUCTS: Electronics - Security/Scanners Identification; Security - Camera Systems; Security - Scanners; Security - Wristbands Al Capone Distributing 35 W337 Riverside Dr St. Charles, IL 60174 Phone: 866 762-7464 Fax: 847 741-9468 E-mail: kroberts@tommygunspirits.com Web Site: www.tommygunspirits.com Kyle Roberts, General Sales Mgr Matt Owens, IL Sales Mgr PRODUCTS: Beverages - Spirits - Liquors; Import/Export - Spirits
Alligator Ice 30 Crimson Leaf Ct Wentzville, MO 63385 Phone: 866 594-2867 Fax: 636 327-6155 E-mail: matt@alligatorice.com Web Site: www.alligatorice.com Matt Heuser, Sales Mgr - Food Svc PRODUCTS: Appliances - Frozen Drink Machines; Beverage Equipment - Frozen Beverage Equipment; Beverages - Cocktail Mixes; Beverages - Non-Alcoholic; Food/Food Services - Wholesale/Bulk
Alco-Checkpoint Alcohol Breath Test Co. San Diego, CA 92109 Phone: 858 740-1660 E-mail: sales@alcocheckpoint.com Web Site: www.alcocheckpoint.com Jonathan J. Ohana, Owner
American Dryer, Inc. 12932 Farmington Rd Livonia, MI 48150 Phone: 734 421-2400 Toll Free: 800 485-7003 Fax: 734 421-5580 E-mail: sales@americandryer.com Web Site: www.americandryer.com Daniel Rabahy, Pres
ALCO-CHECKPOINT: Coin & Bill Operated Alcohol breath Testing Since 2007 -The Original Vending Alcohol Breath Test!
PRODUCTS: Bathroom Supplies/Accessories - Hand Dryers
PRODUCTS: Coin-Operated Equipment - Vending; Entertainment - Coin-Operated; Security Breathalyzer Systems/Equipment
Americas Lip Sync Star 1765 Garnet Ave San Diego, CA 92109 Phone: 858 336-6326 E-mail: americaslipsyncstar@gmail.com Web Site: www.americaslipsyncstar.com Wm. Randy Wood, Exec Producer Mario Domina, Exec Producer Club Competitions / Auditions / Promotions
Alcohol Controls, Inc. 1023 Havenridge Ln NE Atlanta, GA 30319-2692 Phone: 404 262-2337 Toll Free: 800 285-2337 Fax: 404 262-2327 E-mail: AlcoholControls@yahoo.com Web Site: www.AlcoholControls.com Mark Flaschner, Pres Joseph Thompson, Ops Mgr PRODUCTS: Bar Supplies/Equipment - Pour Spouts; Electronics - Inventory Control Systems, Portion Control Systems/Equipment All Brands Vending 8040 University Blvd Des Moines, IA 50325 Phone: 515 271-8488 Toll Free: 800 548-1982 Fax: 515 274-5180 E-mail: bspringer@wittern.com Brian Springer, Vending Spec PRODUCTS: Coin-Operated Equipment - Vending
2013 Buyer's Guide
PRODUCTS: Marketing and Promotions - Contest/ Giveaways Association of Bar and Lounge Establishments, The (TABLE) 5500 4th St NE Washington, DC 20011 Phone: 202 448-9687 Fax: 202 697-5997 E-mail: info@tableonline.org Web Site: www.tableonline.org Paul Garcia, Pres John Paul Boukis, GM PRODUCTS: Management Services/Consulting - Training; Marketing and Promotions - E-Marketing (Text, E-mail); Training/Education - Other Atlanta Fixture & Sales Co., Inc. 3185 Northeast Expy Atlanta, GA 30341 Phone: 770 455-8844 Toll Free: 800 282-1977 Fax: 770 454-1487
Manufacturers & Suppliers E-mail: sales@atlfix.com Web Site: www.atlantafixture.com Bill Watson, VP Design Services Richard Gepowitz, Sales Mgr PRODUCTS: Appliances - Back Bar Coolers, Bar Blenders & Containers, Beer Dispensers, Drink Mixers, Frozen Drink Machines, Ice Machines; Bar Supplies/Equipment - Ashtrays, Blenders, Bottle Dispensers, Bottle Openers, Buckets/Stands, Caddies/ Organizers, Cleaning Products, Coasters, Condiment Stations/Garnish Boxes, Containers, Cutting Boards, Draft Beer Dispensers (Taps), Glass Chillers, Glass Washers, Ice Handling Supplies, Ice Scoopers, Jiggers, Juicers, Knives, Picks, Pitchers, Pour Spouts, Pourers, Refrigerator (Bar), Shakers, Sinks, Slicers/Squeezers/ Pressers, Speed Rails, Spoons (Bar), Stirrers, Strainers, Straws, Tongs, Trays, Whips/Spoons, Wine/Champagne Coolers/ Buckets; Beverage Equipment - Blenders, Draft Beer Dispensers (Taps), Frozen Beverage Equipment, Mixers; Cleaning Equipment & Supplies - Glass Washers; Furniture - Seating - Stools, Outdoor, Portable Bars and Accessories, Seating Chairs, Tables - Café/Bistro/Pub, Umbrellas; Kitchen Supplies/Equipment - Ice Machines, Refrigeration Equipment; Management Services/Consulting - Bar Design; Outdoor - Furniture Autofry / Multi-Chef Motion Technology, Inc. 10 Forbes Rd Northborough, MA 01532 Phone: 508 460-9800 Toll Free: 800 348-2976 Fax: 508 393-5718 E-mail: mcilibrasi@mtiproducts.com Web Site: www.mtiproducts.com PRODUCTS: Kitchen Supplies/Equipment - Cooking Equipment - Fryers, Cooking Equipment Grills/Broilers, Cooking Equipment - Ovens Avelino Nitkewicz LLP 225 Broadway 25th Fl New York, NY 10007 Phone: 212 732-9500 Toll Free: 866 732-9500 Fax: 212 732-4580 E-mail: lstoddard@avelinolaw.com Web Site: www.avelinolaw.com Larry Stoddard III, Attorney
PRODUCTS: Bar Supplies/Equipment - Draft Beer Dispensers (Taps); Beverages - Beer; Furniture - Outdoor, Portable Bars and Accessories; Kitchen Supplies/Equipment Refrigeration Equipment
PRODUCTS: Bar Supplies/Equipment - Beer Pong Tables; Furniture - Tables - Café/Bistro/Pub; Marketing and Promotions - E-Marketing (Text, E-mail), Social Networking Services, Website Design/Maintenance
Bar & Wine Show, The W 38th & 11th Ave New York, NY 10001 Phone: 800 677-0094 Toll Free: 800 243-9774 Fax: 860 677-6869 E-mail: info@rdagroup.com Web Site: www.thebarandwineshow.com Sharmayne Wesler, VP
BBbarfly Bottle Openers 73 Millwick Dr New York, ON Canada, M9L 1Y3 Phone: 416 670-0559 Fax: 416 749-1338 E-mail: brian@bbbarfly.com Web Site: www.bbbarfly.com Serge Shiridian, Co-founder / Owner Brian Becker, Co-founder / Owner
Bar Master, The 1722 Ringwood Ave Ste 200 San Jose, CA 95131 Phone: 408 512-3549 Fax: 888 291-2460 E-mail: bdonnelly@clear-view-tech.com Web Site: www.TheBarMaster.com Brian Donnelly, Sales Dir Michael Manion, Dir of Business Dev PRODUCTS: Electronics - Inventory Control Systems BartenderLounge.com 271 Wall St Princeton, NJ 08540 Phone: 609 917-6218 E-mail: stacey@bartenderlounge.com Web Site: www.bartenderlounge.com PRODUCTS: Marketing and Promotions - Other Bartrender Direct 1315 16 St Rockford, IL 61104 Phone: 815 505-9877 Toll Free: 800 435-2816 Fax: 815 229-2978 E-mail: barsupplydirect@hotmail.com Web Site: www.bartrenderdirect.com Jason Gough, Owner Michelle Gough, Sales Mgr PRODUCTS: Bar Supplies/Equipment - Bottle Openers, Pourers, Shakers, Strainers; Bartender Tools; Graphics/Graphic Displays - Signs LED
PRODUCTS: Financial/Legal/Insurance Services - Asset Protection & Other Legal Backyard Pool Products 4920 State Rd Ashtabula, OH 44005 Phone: 440 998-5635 Fax: 440 992-4667 E-mail: customerservice@ backyardpoolproducts.com Web Site: www.backyardpoolproducts.com/keg
Barzz.net 263 10th St Ste 20 Jersey City, NJ 07302 Phone: 888 462-2799 Fax: 888 462-2799 E-mail: contactus@barzz.net Web Site: www.barzz.net Michael Theil, Pres SEE AD ON PAGE 11
PRODUCTS: Bar Supplies/Equipment - Bottle Openers Beauty Brigade 504 Willow Wood Dr Palatine, IL 60074 Phone: 847 359-3232 E-mail: info@beautybrigade.us Web Site: www.beautybrigade.us Michael Deutsch, Pres / CEO Amir Azam, National Sales Mgr Beer Tubes 8400 Industrial Pkwy Plain City, OH 43064 Phone: 614 769-1569 E-mail: info@beertubes.com Web Site: www.beertubes.com Steve Lerner, Dir of Bus Dev David Stein, Pres PRODUCTS: Appliances - Beer Dispensers; Bar Supplies/ Equipment - Draft Beer Dispensers (Taps); Beverage Equipment - Draft Beer Dispensers (Taps); Drinkware/Tableware Beer Towers Behind the Bar Clothing Company 104 Lexington Ave Passaic, NJ 07055 Phone: 973 246-1910 Fax: 973 471-7676 E-mail: david@btbcc.com Web Site: www.baruniform.net David Kornhauser PRODUCTS: Novelty - Apparel Best Products 111 Plainfield Ave Floral Park, NY 11001 Phone: 516 352-2707 Toll Free: 877 663-6128 Fax: 516 326-0871 E-mail: peterw@bpsands.com Web Site: www.bpsands.com Peter Wilkenshoff, Mgr Our name says it all. Best products. Best service. We give you the most value from the world’s finest financial equipment, document imaging as well as ATM and credit card transaction processing solutions.
Bar Business Magazine
2013 Buyer's Guide
BG5
Manufacturers & Suppliers PRODUCTS: Bar Supplies/Equipment - Mats - Bar, Mats - Floor, Mats - Shaker, Wine Accessories - Corks, Wine Accessories - Corkscrews, Wine Accessories - Foil Cutters, Wine Accessories - Openers, Wine Accessories - Stoppers, Wine/Champagne Coolers/ Buckets; Coin-Operated Equipment Games - Air Hockey, Games - Arcade, Games - Darts, Games - Foosball, Games - Hunting/Shooting, Games - Pinball, Games - Pool, Music/Juke Box, Photo Booths, Rodeo, Vending, Video; Electronics - ATM, Counterfeit Protection Equipment, Credit/Debit, Money Counters, Security/ Scanners - Cameras, Security/Scanners - Communication, Security/Scanners Identification; Entertainment - Games/ Gaming Tables - Air Hockey, Games/ Gaming Tables - Beer Pong/Beirut, Games/ Gaming Tables - Card Games, Games/ Gaming Tables - Darts, Games/Gaming Tables - Foosball, Games/Gaming Tables - Pool, Games/Gaming Tables - Shuffle Board; Financial/Legal/Insurance Services - ATM Processing; Graphics/Graphic Displays - Signs - LED, Signs - Neon, Signs - Novelty, Signs - Vinyl; Kitchen Supplies/ Equipment - Cooking Equipment - Fryers, Cooking Equipment - Grills/Broilers, Cooking Equipment - Microwaves, Cooking Equipment - Ovens, Cooking Equipment Stoves/Ranges, Plumbing - Dishwashers, Plumbing - Faucets, Plumbing - Grease Traps, Plumbing - Sinks Betson Enterprises 303 Paterson Plank Rd Carlstadt, NJ 07013 Phone: 201 438-1300 Toll Free: 800 524-2343 E-mail: info@betson.com Web Site: www.betson.com PRODUCTS: Audio/Video - Digital Displays, Televisions/ Monitors/Screens; Beverage Equipment - Coffee/Tea Service; Coin-Operated Equipment - Dance, Games - Air Hockey, Games - Arcade, Games - Darts, Games - Foosball, Games - Hunting/Shooting, Games - Pinball, Games - Pool, Music/ Juke Box, Photo Booths, Vending, Video; Electronics - ATM; Entertainment - Arcade Games, Coin-Operated, Games/Gaming Tables - Air Hockey, Darts, Foosball, Pool, Video Games; Furniture - Seating - Stools, Custom, Seating - Benches, Seating Chairs, Tables - Café/Bistro/Pub; Novelty - Other Bevinco 469 7th Ave 4th Fl Ste 412 New York, NY 10018 Phone: 212 359-9512 Fax: 888 601-4940 E-mail: bevinconyc@bevinco.com Web Site: www.bevinco.com Mike Hoffman, Owner Frank Mazzella, Owner
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Bar Business Magazine
BevKo, LLC 18 Grady Ln Coram, NY 11727 Phone: 516 971-2057 Fax: 631 320-3215 E-mail: info@poolvodka.com Web Site: www.poolvodka.com Bryan O’Reilly Big Ass Fans® 800 Winchester Rd Lexington, KY 40505 Phone: 877 BIG-FANS Fax: 859 233-0139 E-mail: info@bigassfans.com Web Site: www.bigassfans.com Dan Nelson, Mktg Isaiah Terry, Mktg Spec PRODUCTS: Novelty - Decor BigTray 1200 7th St San Francisco, CA 94107 Phone: 800 244-8729 Fax: 415 863-4082 E-mail: help@bigtray.com Web Site: www.bigtray.com Josh Weinstock, Pres PRODUCTS: Appliances - Back Bar Coolers, Bar Blenders & Containers, Beer Dispensers, Ice Machines; Bar Supplies/Equipment Bar Towels, Blenders, Bottle Dispensers, Bottle Openers, Buckets/Stands, Caddies/ Organizers, Condiment Stations/Garnish Boxes, Containers, Cutting Boards, Draft Beer Dispensers (Taps), Glass Chillers, Glass Racks/Hangers, Glass Washers, Ice Handling Supplies, Ice Scoopers, Jiggers, Juicers, Knives, Mats - Bar, Mats - Floor, Mats - Shaker, Muddlers, Napkins, Pitchers, Pour Spouts, Pourers, Refrigerator (Bar), Salt Rimmers, Shakers, Sinks, Slicers/ Squeezers/Pressers, Speed Rails, Spoons (Bar), Stirrers, Strainers, Tongs, Trays, Whips/Spoons; Bathroom Supplies/ Accessories - Dispensers - General; Beverage Equipment - Blenders, Coffee/ Tea Service, Draft Beer Dispensers (Taps), Mixers; Cleaning Equipment & Supplies Glass Washers
Bovis Foods, Inc. / Lefty O’Doul’s World Famous Mixers 333 Geary St San Francisco, CA 94102 Phone: 866 331-8560 E-mail: info@BestBloodyMarys.com Web Site: www.BestBloodyMarys.com Nick Bovis SEE AD ON PAGE 23 PRODUCTS: Beverages - Cocktail Mixes; Beverages Non-Alcoholic
2013 Buyer's Guide
Cabin Fever Maple Whisky - Custom Spirits, LLC 23 Pheasant Run Dr Chester, NH 03036 Phone: 603 327-7123 E-mail: rob@customspiritsllc.com Web Site: www.cabinfeverspirits.com Rob Robillard, Pres Melissa Robillard, CFO PRODUCTS: Beverages - Spirits - Liqueurs California Portable Dance Floor Co., Inc. 816 Via Alondra Camarillo, CA 93012 Phone: 805 383-6262 Toll Free: 800 662-2395 Fax: 805 383-6265 E-mail: contact.us@cpdfc.com Web Site: www.cpdfc.com Ernie DiGennaro, Pres Sue DiGennaro, CFO PRODUCTS: Interior and Exterior Decoration/Furnishings - Dance Floors; Interior and Exterior Decoration/Furnishings - Flooring/Carpeting/ Tile; Novelty - Other
CardCom, Inc. 1301-P South Beach Blvd La Habra, CA 90631 Phone: 562 943-6300 Toll Free: 877 698-4243 E-mail: info@cardcom.com Web Site: www.viage.com Ashley Lee, Sales / Mktg SEE AD ON PAGE 48 PRODUCTS: Electronics - Security/Scanners Identification; Security - Scanners Cash Federal Inc. 632 Broadway Ste 902 New York, NY 10012 Phone: 877 221-3003 Fax: 510 266-3733 E-mail: info@cashfederal.com Web Site: www.cashfederal.com PRODUCTS: Electronics - Credit/Debit; Financial/ Legal/Insurance Services - Credit/Debit Processing; Financial/Legal/Insurance Services - Financing Casio America, Inc. 570 Mt Pleasant Ave Dover, NJ 07801 Phone: 973 361-5400 Web Site: www.casioprojecter.com Joesph Gillio, Dir Prod Mktg John Tracy, Eastern Zone Mgr PRODUCTS: Audio/Video - Projection Units
Manufacturers & Suppliers Castle Brands Inc. 122 E 42nd St Ste 4700 New York, NY 10168 Phone: 646 356-0200 Fax: 646 356-0222 E-mail: dhibbert@castlebrandsinc.com Web Site: www.castlebrandsinc.com Ron Schaum, Mid-Atlantic Reg Mgr PRODUCTS: Beverages - Carbonated; Beverages - NonAlcoholic; Beverages - Spirits - Liqueurs; Beverages - Spirits - Liquors; Beverages - Wine Cerwin - Vega 772 S Military Tr Deerfield Beach, FL 33442 Phone: 954 949-9600 Fax: 954 949-9590 E-mail: service@cerwinvega.com Web Site: www.cerwinvega.com PRODUCTS: Audio/Video - Sound Systems - General; Audio/Video - Sound Systems - Live Chicago Booth Mfg Inc. 5000 W Roosevelt Rd Chicago, IL 60644 Phone: 773 378-8400 Fax: 773 378-8221 E-mail: sales@chicagobooth.com Web Site: www.chicagobooth.com Ken Lukaszek, Sales PRODUCTS: Furniture - Custom, Outdoor; Furniture Seating - Benches, Chairs, Stools; Furniture - Tables - Café/Bistro/Pub; Outdoor Furniture CleanTech Cleaning Card Company 3400 SW 26 Terrace A-9 Dania Beach, FL 33312 Phone: 954 522-4000 Fax: 954 581-4101 E-mail: sales@cleantechcorp.com Web Site: www.cleantechcorp.com Andrea Patrik, National Sales Maureen Moore, National Sales CleanTech™ cleaning cards is the original developer of cleaning cards over 400 different types, colors, materials and sizes. Clean-Pens™ and hundreds of other products. PRODUCTS: Electronics - ATM; Electronics - POS; Financial/Legal/Insurance Services - ATM Processing; Financial/Legal/Insurance Services - Credit/Debit Processing ClearGuard Products, Inc. 409 Old Hwy 80 Olden, TX 76466 Phone: 254 653-2775 Toll Free: 866 653-2777 Fax: 254 653-2776 E-mail: beckyarm@cctc.net Web Site: www.clrgrd.com Becky Armstrong, VP Sales Barbara Blakely, Customer Svc / Sales
Click Clack US, LLC 1860 Renaissance Blvd Sturtevant, WI 53177 Phone: 262 884-6044 Fax: 262 884-8820 E-mail: hdickert@clickclackus.com Web Site: www.clickclack.com Heather Dickert, Sales Mgr East John Corvelyn, Sales Mgr West PRODUCTS: Bar Supplies/Equipment - Plastic Drinkware; Drinkware/Tableware - Plastic Drinkware/ Supplies, Plastic Tableware/Supplies Clipper Mill 404 Talbert St Daly City, CA 94014 Phone: 415 330-2400 E-mail: info@clippermill.com Web Site: www.breadbaskets.com PRODUCTS: Bar Supplies/Equipment - Caddies/ Organizers; Bar Supplies/Equipment Condiment Stations/Garnish Boxes
Colorado Sound N’ Light Inc 12061 Pennsylvania St B102 Thornton, CO 80241 Phone: 303 429-0418 Toll Free: 888 429-0418 Fax: 303 429-1242 E-mail: jim@csnl.com Web Site: www.csnl.com Jim Baxter, Pres / Sales Adam Lendi, Sales Your Professional Sound, Lighting & Video Authority PRODUCTS: Audio/Video - Lighting Systems, Sound Systems - General, Sound Systems - Live, Televisions/Monitors/Screens Cool Blue Energy 3412 S 60 St W Billings, MT 59106 Phone: 406 672-6996 E-mail: arenergydrink@gmail.com David Hobbs, Owner WM Randy Wood, Nat Sales / Mktg PRODUCTS: Marketing and Promotions - Other
Coast to Coast Commercial Insurance, Inc. PO Box 60 Oldsmar, FL 34677 Phone: 813 855-0600 Toll Free: 866 599-9940 Fax: 813 855-2288 E-mail: ssmins@tampabay.rr.com Web Site: www.ctocinsurance.com Sherri McCullers, Pres SEE AD ON PAGE 48 PRODUCTS: Financial/Legal/Insurance Services Insurance Code Blue 419 Lafayette St New York, NY 10003 E-mail: msachs@drinkcodeblue.com Web Site: www.drinkcodeblue.com Craig Marguilles, Area Mgr PRODUCTS: Beverages - Hangover Prevention/Remedies Cold River Vodka 437 US Rte 1 Freeport, ME 04032 Phone: 207 865-4828 Fax: 207 865-3828 E-mail: info@coldrivervodka.com Web Site: www.coldrivervodka.com Bob Harkins, Pres Dawn Herrick, Sales - Greater Boston Chris Doe, Mktg Mgr PRODUCTS: Beverages - Spirits - Liquors
Cooler Concepts 21753 Center Dr PO Box 1247 (60451) New Lenox, IL 60451 Phone: 800 598-2945 Fax: 815 462-3877 E-mail: info@kegracks.com Web Site: www.kegracks.com Bill Dunnett Jr., Pres Phil Gearhart, Sales Cruzin Cooler, LLC 4647 Pine Timbers St #135 Houston, TX 77041 Phone: 800 359-5199 Fax: 713 476-9564 E-mail: patrick@cruzincooler.com Web Site: www.cruzincooler.com Patrick Isenhower, National Account Mgr PRODUCTS: Bar Supplies/Equipment - Coolers; Marketing and Promotions - Contest/ Giveaways; Novelty - Other Cuisine Machine Technology 250 Northwest Blvd #206 Coeur d’Alene, ID 83814 Phone: 877 263-1317 Fax: 208 906-3981 E-mail: info@cuisinemachine.net Web Site: www.cuisinemachine.net Rob Berger, Pres PRODUCTS: Audio/Video - Digital Displays; Electronics - Inventory Control Systems; Electronics POS Custom Decor 1500 Brittmoore Houston, TX 77043 Phone: 713 256-4468 Toll Free: 800 720-1680
Bar Business Magazine
2013 Buyer's Guide
BG7
Manufacturers & Suppliers Fax: 281 855-1921 E-mail: sales@customdecorinc.com Web Site: www.customdecorinc.com Dick Babcock, GM PRODUCTS: Furniture - Custom; Furniture - Seating Benches, Chairs, Couches, Stools; Furniture - Tables - Café/Bistro/Pub, Cocktail, Other Custom Earpiece 24 Holywood Blvd SW Fort Walton Beach, FL 32548 Phone: 850 863-2688 Toll Free: 800 711-7317 Fax: 720 920-2278 E-mail: sales@customearpiece.com Web Site: www.customearpiece.com Dave Eames, Pres Steve Parodi, Sales Mgr PRODUCTS: Security - Communications Systems/ Equipment Demitri’s Bloody Mary Seasonings PO Box 84123 Seattle, WA 98124 Phone: 206 764-6006 Toll Free: 800 MARYMIX Fax: 206 764-3163 E-mail: info@demitris.com Web Site: www.thebestbloodymary.com Demitri Pallis, Pres DK Connections, Inc. 206 N Walnut St Massapequa, NY 11758 Phone: 516 541-5700 Fax: 516 541-2632 E-mail: peter@dk-connections.com Web Site: www.dkconnections.com PRODUCTS: Audio/Video - Televisions/Monitors/Screens; Entertainment - Televisions/Displays Drain Scoop 387 1st St #3 Jersey City, NJ 07302 Phone: 201 459-9840 Toll Free: 866 214-3492 Fax: 866 214-3492 E-mail: sales@drainscoop.com Web Site: www.drainscoop.com Kairi Jeffries, CEO / Pres Alt Website: www.bottlebucket.com PRODUCTS: Bar Supplies/Equipment - Buckets/Stands, Ice Scoopers, Wine/Champagne Coolers/ Buckets; Drinkware/Tableware - Bottle Service Accessories, Plastic Drinkware/ Supplies Dress The Drink LLC 9711 S Eastern Ave #115-317 Las Vegas, NV 89183 Phone: 702 270-4346 E-mail: cindy@dressthedrink.com Web Site: www.dressthedrink.com
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Bar Business Magazine
PRODUCTS: Bar Supplies/Equipment - Condiment Stations/Garnish Boxes Drink PR San Francisco, CA Phone: 617 233-8024 Toll Free: 415 567-6988 E-mail: debbie@drinkpr.net Web Site: www.drinkpr.net Debbie Rizzo PRODUCTS: Marketing and Promotions - Public Relations Services EatDrinkText.com 9101 Perry Hwy Pittsburgh, PA 15237 Phone: 412 526-6815 E-mail: Jay@EatDrinkText.com Web Site: www.EatDrinkText.com Jay Fairbrother, VP PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail) Electro-Luminx Lighting Corporation / Light Tape® 600 HP Way Chester, VA 23836 Phone: 804 530-8536 Fax: 804 530-1375 E-mail: thelighttapeteam@lighttape.com Web Site: www.lighttape.com Lauren Venable, Contact Abbey Baker, Contact PRODUCTS: Audio/Video - Lighting Systems; Interior and Exterior Decoration/Furnishings - Lighting; Interior and Exterior Decoration/Furnishings - Signs; Novelty - Glow Products Entrance Inc. 2651 Leiscz’s Bridge Rd Leesport, PA 19533 Phone: 610 926-0126 Toll Free: 800 831-0481 Fax: 610 926-1229 E-mail: edcollins@entranceinc.com Web Site: www.entranceinc.com Ed Collins, Pres Tammy Antoony, Sales PRODUCTS: Interior and Exterior Decoration/Furnishings - Flooring/Carpeting/Tile Finesaler, LLC 523 E Putnam Ave #5 Greenwich, CT 06830 Phone: 203 485-9545 Fax: 203 485-9546 E-mail: info@finesaler.com Web Site: www.finesaler.com/flavorpearls PRODUCTS: Beverages - Cocktail Mixes Fireball Cinnamon Whisky / Sazerac Co. 3850 N Causeway Blvd Ste 1695 Metairie, LA 70002
2013 Buyer's Guide
Phone: 504 831-9450 Toll Free: 866-SAZERAC Fax: 504 831-9452 E-mail: fireball@sazerac.com Web Site: www.sazerac.com Rebecca Henry, Brand Mgr PRODUCTS: Beverages - Spirits - Liquors Firefly Distillery 6775 Bears Bluffed Wadmalaw Island, SC 29487 Phone: 843 559-6867 E-mail: info@fireflyvodka.com Web Site: www.fireflyvodka.com Scott Newitt, The Firefly Guy PRODUCTS: Beverages - Spirits - Liquors Flamingo Products of South Florida 3095 E 11th Ave Hialeah, FL 33013 Phone: 305 691-4641 Toll Free: 800 432-8269 Fax: 305 696-7342 E-mail: tarias@flamingopaper.com Web Site: www.flamingopaper.com Tonny Arias, Pres Evelyn Hernandez, COO PRODUCTS: Bar Supplies/Equipment - Coasters; Bar Supplies/Equipment - Napkins Free Poker Network, Inc. 3317 Fiechtner Dr Fargo, ND 58103 Phone: 701 293-9400 Toll Free: 800 896-3717 Fax: 701 293-9408 E-mail: info@freepokernetwork.com Web Site: www.freepokernetwork.com Steve Pris, Sales PRODUCTS: Entertainment - Games/Gaming Tables Card Games; Entertainment - Poker FreePour Controls Inc. 1865 Lakeshore Rd W. Unit 200B Mississauga, ON Canada, L5J 4P1 Phone: 289 373-3071 Fax: 289 373-3074 E-mail: info@freepour.com Web Site: www.freepour.com David McCullough, Managing Dir Chris Schell, VP PRODUCTS: Bar Supplies/Equipment - Draft Beer Dispensers (Taps), Jiggers, Pour Spouts; Electronics - Inventory Control Systems Fry Fabrications 2208 S 15th St Phoenix, AZ 85034 Phone: 602 454-0701 Fax: 602 252-2528 E-mail: henry@fryfab.com Web Site: www.fryfab.com Henry A. Soliz, GM
Manufacturers & Suppliers PRODUCTS: Drinkware/Tableware - Bottle Service Accessories; Furniture - Custom, Portable Bars and Accessories, Seating - Benches, Seating - Stools, Tables - Café/Bistro/Pub, Tables - Cocktail, Tables - Other; Graphics/ Graphic Displays - Signs - Novelty G & G Closed Circuit Events LLC 23805 S Bascom Ave Ste 200 Campbell, CA 95008 Phone: 888 258-7115 Fax: 408 369-8096 E-mail: gboxingart@aol.com Web Site: www.ggsportstv.com Jaime Galleges, Sales Mgr Rafael Santoyo, Sales PRODUCTS: Marketing and Promotions - Other GEM Refrigerator Co. 7340 Milnor St Philadelphia, PA 19136 Phone: 215 426-8700 Toll Free: 800 922-1422 Fax: 215 426-8731 E-mail: tediacono@gemref.com Web Site: www.gemref.com Ted Iacono, Sales Mgr Gläce Luxury Ice Co. 140 B St Ste 5-377 Davis, CA 95616 Phone: 530 45-GLACE Fax: 530 454-5223 E-mail: sales@glace-ice.com Web Site: www.glaceluxuryice.com Roberto Sequeira, Principal Shalee Wood, Account Mgr PRODUCTS: Novelty - Ice Products Glastender Inc. 5400 N Michigan Rd Saginaw, MI 48604 Phone: 989 752-4275 Toll Free: 800 748-0423 Fax: 989 752-4444 E-mail: info@glastender.com Web Site: www.glastender.com John Wilson, Sales Mgr
Harbortouch 5 Columbus Cir Ste #800 New York, NY 10019 Phone: 347 377-8077 Fax: 866 563-3045 E-mail: info@oneharbortouch.com Web Site: www.oneharbortouch.com Paul Goldstein Robert Goldstein SEE AD ON PAGES 3, BG27 PRODUCTS: Electronics - Credit/Debit, Inventory Control Systems, POS; Financial/Legal/Insurance Services - Credit/Debit Processing, Financing
Heritage Sign & Display 344 Industrial Rd Nesquehoning, PA 18240 Phone: 570 645-8701 E-mail: heidi.mann@popsigns.com Web Site: www.popsigns.com Heidi Mann, Sales PRODUCTS: Graphics/Graphic Displays - Custom, Digital, Signs - LED; Interior and Exterior Decoration/Furnishings - Mirrors, Signs Holland Bar Stool Co. 12839 Corporate Circle Pl Holland, MI 49424 Phone: 616 399-5530 Toll Free: 888 391-7468 Fax: 800 423-1903 E-mail: sales@hollandbarstool.com Web Site: www.hollandbarstool.com Arie Vink, National Sales Mgr Larry Dolendi, Dir of Licensing PRODUCTS: Entertainment - Games/Gaming Tables - Air Hockey; Entertainment - Games/Gaming Tables - Foosball, Pool; Furniture - Custom, Outdoor, Seating - Chairs, Seating - Stools, Tables - Café/Bistro/Pub, Tables - Other; Outdoor - Furniture
Harbortouch 3275 E Thousand Oaks Blvd #103 Westlake Village, CA 91362 Phone: 718 690-3809 Toll Free: 866 286-8744 Fax: 805 991-1510 E-mail: sales@iharbortouch.com Web Site: www.iharbortouch.com Arie Paller, Sales SEE AD ON PAGE 16A-B PRODUCTS: Electronics - ATM, Credit/Debit, Inventory Control Systems, POS; Financial/Legal/ Insurance Services - ATM Processing, Credit/Debit Processing, Electronic Transfer Services, Financing; Security - Scanners, Wristbands; Training/Education Certification Programs
Happy Bell Wireless System 100 Commerce St Hackensack, NJ 07601 Phone: 201 880-7800 Fax: 201 880-7804 E-mail: pwcyran@hotmail.com Web Site: www.happybellsystem.com Bert Lee, Pres Peter W. Cyran, Mktg Dir PRODUCTS: Electronics - Security/Scanners Communication Heineman Bar Company 2925 W Montrose Chicago, IL 60618 Phone: 773 293-6572 E-mail: aaron@heinemanbarco.com Web Site: heinemanbarco.com Aaron Heineman, Owner
Holo-Walls, LLC 5594 Shadow Canyon Westlake Village, CA 91362 Phone: 818 735-3565 Fax: 818 530-7852 E-mail: info@holowalls.com Web Site: www.holowalls.com Kevin McCarthy, Pres Dan Les, Sales Mgr PRODUCTS: Furniture - Custom; Furniture - Tables - Café/Bistro/Pub; Interior and Exterior Decoration/Furnishings - Dance Floors; Interior and Exterior Decoration/Furnishings - Flooring/Carpeting/Tile; Interior and Exterior Decoration/Furnishings - Lighting; Interior and Exterior Decoration/Furnishings - Wall Coverings; Novelty - Decor Hudson Shuffleboards 16350 Gothard St Ste 101 Huntington Beach, CA 92647 Phone: 714 988-0001 Fax: 714 459-7897 E-mail: sales@hudsonshuffleboards.com Web Site: www.hudsonshuffleboards.com Will Hudson, Owner / Sales Stephanie Serwe, Sales PRODUCTS: Entertainment - Arcade Games; Entertainment - Coin-Operated; Entertainment - Games/Gaming Tables Shuffle Board Ice Sculpture Designs 171 E Industry Ct Deer Park, NY 11729 Phone: 866 877-3360 E-mail: dawn@icesculpturedesigns.com
Bar Business Magazine
2013 Buyer's Guide
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Manufacturers & Suppliers Web Site: www.icesculpturedesigns.com Dawn Rella, Pres We specialize in ice sculptures. PRODUCTS: Bar Supplies/Equipment - Ice Handling Supplies; Novelty - Ice Products; Novelty Shot Products IDScan.net 8814 Veterans Memorial Blvd Metarie, LA 70003 Phone: 888 430-8936 E-mail: sales@idscan.net Web Site: idscan.net PRODUCTS: Security - Scanners I’m Not At Work! PO Box 81 New York, NY 10108-0081 Phone: 917 770-2614 Fax: 917 591-9303 E-mail: imnotatwork@imnotatwork.com Web Site: www.ImNotAtWork.com Mike Messeroff, Pres PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail); Marketing and Promotions Social Networking Services Integrated Food Service Consulting 5605 Manor Dr Peekskill, NY 10566 Phone: 914 737-5232 Toll Free: 888 510-0404 Fax: 914 560-3773 E-mail: mikep@fnasafety.com Web Site: www.foodandalcoholsafetyclasses.com Michael Pozit, Pres PRODUCTS: Management Services/Consulting - Training IR Energy 428 Millen Rd Stoney Creek, ON Canada, L8E 3N9 Phone: 905 664-9082 Fax: 905 664-9082 E-mail: info@irenergy.ca Web Site: www.irenergy.ca Andrew Merritt, Mktg Specialist Justin Merritt, Sales Specialist
Juicee Designs Murrieta, CA 92563 Phone: 760 420-2395 E-mail: niki@juiceedesigns.com Web Site: www.juiceedesigns.com Niki Bradley, Graphic Designer PRODUCTS: Graphics/Graphic Displays - Artwork/ Posters; Graphics/Graphic Displays - Custom; Graphics/Graphic Displays -
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Kardwell International, Inc. 13650 Main Rd PO Box 33 Mattituck, NY 11952 Phone: 631 298-0005 Toll Free: 800 233-0828 Fax: 631 298-1517 E-mail: joe@kardwell.com Web Site: www.kardwell.com Joe Kardwell, Pres Ross Kardwell, VP PRODUCTS: Bar Supplies/Equipment - Ashtrays; Bar Supplies/Equipment - Bottle Openers; Bar Supplies/Equipment - Coasters; Bar Supplies/Equipment - Napkins; Bar Supplies/Equipment - Pitchers; Bar Supplies/Equipment - Plastic Drinkware; Bar Supplies/Equipment - Trays; Bar Supplies/Equipment - Wine Accessories - Corkscrews; Bar Supplies/Equipment - Wine Accessories - Foil Cutters; Bar Supplies/Equipment - Wine Accessories Openers; Bar Supplies/Equipment - Wine/ Champagne Coolers/Buckets; Drinkware/ Tableware - Glassware - Champagne; Drinkware/Tableware - Glassware - Highball; Drinkware/Tableware - Glassware Margarita; Drinkware/Tableware - Glassware - Martini; Drinkware/Tableware - Glassware - Mugs; Drinkware/Tableware - Glassware - Shot; Drinkware/Tableware - Glassware - Wine - General; Drinkware/Tableware Plastic Drinkware/Supplies KegWorks 1460 Military Rd Buffalo, NY 14217 Phone: 716 856-9675 Fax: 716 856-9684 E-mail: sales@kegworks.com Web Site: www.kegworks.com Jeff Conrad, Sales Mgr KegWorks is a leading online retailer of home and professional draft beer equipment, bartending tools, premium cocktail ingredients and novelty items, as well as high quality commercial restaurant and bar supplies and equipment
PRODUCTS: Furniture - Heaters - Permanent; Furniture Heaters - Portable
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Menus/Menu Covers; Interior and Exterior Decoration/Furnishings - Artwork/Posters; Interior and Exterior Decoration/Furnishings - Banners/Graphics; Marketing and Promotions - Visual Material
PRODUCTS: Appliances - Back Bar Coolers, Bar Blenders & Containers, Beer Dispensers, Ice Machines; Bar Supplies/Equipment Ashtrays, Bar Shelves, Bar Towels, Beer Pong Tables, Blenders, Bottle Dispensers, Bottle Openers, Buckets/Stands, Caddies/ Organizers, Cleaning Products, Coasters, Cocktail Mixes, Condiment Stations/ Garnish Boxes, Containers, Coolers, Cutting Boards, Draft Beer Dispensers (Taps), Glass Chillers, Glass Racks/Hangers, Glass Washers, Ice Handling Supplies, Ice Scoopers, Jiggers, Juicers, Kits, Knives, Mats - Bar, Mats - Shaker, Muddlers, Napkins, Picks, Pitchers, Plastic Drinkware,
2013 Buyer's Guide
Pour Spouts, Pourers, Refrigerator (Bar), Salt Rimmers, Shakers, Sinks, Slicers/ Squeezers/Pressers, Speed Rails, Spoons (Bar), Stirrers, Strainers, Straws, Tap Handles, Taps, Tongs, Trays, Whips/ Spoons, Wine Accessories - Corkscrews, Wine Accessories - Foil Cutters, Wine Accessories - Openers, Wine Accessories - Stoppers, Wine/Champagne Coolers/ Buckets, Zesters; Bathroom Supplies/ Accessories - Hand Dryers, Paper Products; Beverage Equipment - Blenders, Draft Beer Dispensers (Taps), Mixers; Cleaning Equipment & Supplies - Glass Washers, Towels - Cloth; Drinkware/Tableware Beer Towers, Bottle Service Accessories, Glassware - Mugs, Glassware - Shot, Plastic Drinkware/Supplies, Plastic Tableware/ Supplies, Utensils; Furniture - Seating Stools; Interior and Exterior Decoration/ Furnishings - Artwork/Posters; Kitchen Supplies/Equipment - Cooking Equipment - Fryers, Cooking Equipment - Grills/ Broilers, Cooking Equipment - Microwaves, Ice Machines, Plumbing - Dishwashers, Plumbing - Faucets, Plumbing - Sinks, Refrigeration Equipment; Novelty - Shot Products Kel Insurance Services PO Box 411 Solebury, PA 18963 Phone: 215 862-0822 Fax: 215 862-0866 E-mail: clk@kelinsurance.com Web Site: www.kelinsurance.com Carol Kristiansen, Pres Maureen Skahan, VP Killerspots Production House & Ad Agency 463 Ohio Pke Ste 102 Cincinnati, OH 45255 Phone: 800 639-9728 Fax: 513 672-0161 E-mail: sales@killerspots.com Web Site: www.killerspots.com Joe Nesbitt, GM Kinky Quizzo Bar Trivia PO Box 1153 Bristol, PA 19007 Phone: 866 456-1125 Fax: 866 596-5007 E-mail: kinkyquizzo@gmail.com Web Site: www.kinkyquizzo.com Dawn D’Amico, Owner PRODUCTS: Entertainment - Trivia Klein Electronics, Inc. 349 N Vinewood St Escondido, CA 92029 Phone: 800 959-2899 Fax: 760 781-3232 E-mail: sales@headsetusa.com Web Site: www.headsetusa.com PRODUCTS: Electronics - Security/Scanners - Cameras; Electronics - Security/Scanners Communication; Security - Communications
Manufacturers & Suppliers Systems/Equipment; Security - Personnel/ Staffing Kold-Draft 1525E Lake Rd Erie, PA 16511 Phone: 814 453-6761 Toll Free: 800 840-9577 Fax: 814 455-6336 E-mail: contact@kold-draft.com Web Site: www.kold-draft.com Kevin LeMaster, National Accounts PRODUCTS: Appliances - Ice Machines; Kitchen Supplies/Equipment - Ice Machines Last Round Hangover Support 101 N Plains Industrial Rd Wallingford, CT 06492 Phone: 800 672-7322 Fax: 203 269-9703 E-mail: info@herbasway.com Web Site: www.last-round.com Robert Wolfson, Pres Jackie Pence, Inside Sales Mgr PRODUCTS: Beverages - Energy Drinks; Beverages Hangover Prevention/Remedies; Beverages - Non-Alcoholic; Novelty - Shot Products Leebro POS / Digital Dining 40 W 37th St 2nd Fl New York, NY 10018 Phone: 888 533-2761 Fax: 646 722-8643 E-mail: sales@leebropos.com Web Site: www.leebropos.com Jason Lee, Sales Mgr PRODUCTS: Electronics - POS; Electronics - Security/ Scanners - Cameras Liquid Games 5343 Carolyn Dr Hilliard, OH 43026 Phone: 614 638-2487 Fax: 614 652-4950 E-mail: sales@liquidgamesonline.com Web Site: www.liquidgamesonline.com Kurt Doll, Owner Thomas Delong, Owner PRODUCTS: Bar Supplies/Equipment - Beer Pong Tables; Electronics - Game Consoles; Entertainment - Games/Gaming Tables - Beer Pong/Beirut Liquid Potions 212 N Park Ave PO Box 2284 (62901) Herrin, IL 62948 Phone: 618 942-3749 Toll Free: 866 422-2607 Fax: 618 942-7600 E-mail: sales@boozerdog.com Web Site: www.boozerdog.com Erik Cornett, Co-owner Gerard Harsy, Co-owner PRODUCTS: Beverages - Non-Alcoholic
LOFT Organic Liqueurs 1500 Park Ave #229 Emeryville, CA 94608 Phone: 510 595-3330 Fax: 510 595-3331 E-mail: theloft@loftliquers.com Web Site: www.loftliquers.com Lisa Averbuch, Pres / Founder
PRODUCTS: Appliances - Back Bar Coolers, Beer Dispensers; Bar Supplies/Equipment - Draft Beer Dispensers (Taps), Refrigerator (Bar), Tap Handles, Taps; Beverage Equipment - Draft Beer Dispensers (Taps); Cleaning Equipment & Supplies - Detergent/ Sanitizers; Cleaning Equipment & Supplies Glass Washers; Training/Education - Other
PRODUCTS: Beverages - Spirits - Liqueurs Magnuson Industries, Inc. 3005 Kishwaukee St Rockford, IL 61109 Phone: 815 229-2970 Toll Free: 800 435-2816 Fax: 815 229-2978 E-mail: posipour1@aol.com Web Site: www.posi-pour.com Stewart Magnuson, Pres Bob Gough, Dir Sales
Modern Line Furniture 1296 Lawrence St Rahway, NJ 07065 Phone: 800 637-5596 Fax: 732 381-8882 Web Site: www.modernlinefurniture.com Lauren Kohler, Dir of Comm Business
PRODUCTS: Bar Supplies/Equipment - Ashtrays, Bottle Dispensers, Bottle Openers, Caddies/ Organizers, Condiment Stations/Garnish Boxes, Ice Scoopers, Jiggers, Mats - Bar, Muddlers, Pour Spouts, Pourers, Salt Rimmers, Shakers, Speed Rails, Spoons (Bar), Strainers; Novelty - Shot Products; Security - Wristbands
PRODUCTS: Furniture - Outdoor; Furniture - Portable Bars and Accessories; Furniture - Seating - Benches; Furniture - Seating - Chairs; Furniture - Seating - Stools; Furniture Tables - Café/Bistro/Pub; Furniture - Tables Cocktail; Furniture - Tables - Other; Furniture - Umbrellas; Management Services/ Consulting - Bar Design
Meese Orbitron Dunne Co. 16404 Knott Ave La Mirada, CA 90638 Phone: 714 739-4005 Toll Free: 888 724-1228 Fax: 877 904-1670 E-mail: catalogs@modroto.com Web Site: www.propdecor.com
Money Makers 800 44th Ave N Nashville, TN 37209 Phone: 615 226-3826 Toll Free: 800 972-3222 Fax: 615 226-4377 E-mail: mnymakers@comcast.net Web Site: www.moneymakersarcadegames.com Chuck Ryan, Pres / CEO Patrick Ryan, Tech Support
SEE AD ON INSIDE FRONT COVER
PRODUCTS: Audio/Video - Lighting Systems; Bar Supplies/Equipment - Buckets/Stands, Flair Supplies; Drinkware/Tableware Beer Towers; Furniture - Seating - Stools, Portable Bars and Accessories, Seating - Benches, Seating - Chairs, Sofas, Tables - Café/Bistro/Pub; Novelty - Décor, Glow Products Mercy / Neu Industries, Inc. 197 Grant St Ste 6W New York, NY 10013 Phone: 917 667-3131 E-mail: sales@drinkmercy.com Web Site: www.drinkmercy.com Beth Tiedemann, Dir of Sales Luc Tomasino, Co-CEO PRODUCTS: Beverages - Carbonated; Beverages - NonAlcoholic Micro Matic USA, Inc. 19791 Bahama St Northridge, CA 91324 Phone: 866 327-4159 Toll Free: 818 701-9794 Fax: 818-341-9501 E-mail: sales@micro-matic.com Web Site: www.micromatic.com
PRODUCTS: Coin-Operated Equipment - Dance, Games - Air Hockey, Games - Arcade, Games Darts, Games - Foosball, Games - Hunting/ Shooting, Games - Pinball, Games - Pool, Music/Juke Box, Rodeo, Vending, Video; Electronics - ATM; Electronics - Game Consoles Monin Gourmet Flavorings 2100 Range Rd Clearwater, FL 33765 Phone: 727 461-3033 Toll Free: 800 966-5225 Fax: 727 461-3305 E-mail: monin-usa@monin.com Web Site: www.monin.com PRODUCTS: Beverages - Cocktail Mixes; Beverages Energy Drinks; Beverages - Non-Alcoholic Mountain Valley Spring Company 150 Central Ave PO Box 1610 (71902) Hot Springs, AR 71901 Phone: 501 624-1635 Toll Free: 800 643-1501 Fax: 501 623-5135
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2013 Buyer's Guide
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Manufacturers & Suppliers E-mail: bspeed@mountainvalleyspring.com Web Site: www.mountainvalleyspring.com Breck Speed, CEO Taylor Craner, Dir of Distributors PRODUCTS: Beverages - Non-Alcoholic Mouse Printing & Menu Co. 1420 Underhill Ter Glendora, CA 91741 Phone: 626 335-9610 Fax: 626 335-8877 E-mail: mousemenu@hotmail.com Mickey O’Hara, Owner PRODUCTS: Bar Supplies/Equipment - Coasters; Bar Supplies/Equipment - Napkins; Drinkware/ Tableware - Glassware - Mugs; Drinkware/ Tableware - Glassware - Shot; Graphics/ Graphic Displays - Menus/Menu Covers MuxLab Inc. 8495 Dalton Rd Mt Royal, QC Canada, H4T 1V5 Phone: 514 905-0588 E-mail: videoease@muxlab.com Web Site: www.muxlab.com Mark Ragland, Sales Mgr
National Ticket Company PO Box 547 Shamokin, PA 17872 Phone: 570 672-2900 Toll Free: 800 829-0829 Fax: 800 829-0888 E-mail: ticket@nationalticket.com Web Site: www.nationalticket.com Jason Mauser, VP Sales & Mktg PRODUCTS: Security - Tickets/Ticketing Systems; Security - Wristbands Netwell Noise Control 18525 37th Ave N Minneapolis, MN 55446 Phone: 763 694-8908 Toll Free: 800 638-9355 Fax: 763 694-8909 E-mail: support@soundproof.com Web Site: www.soundproof.com Mark Rustad, Pres
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Bar Business Magazine
NewCraft 631 S Palm St Ste C La Habra, CA 90631 Phone: 562 697-3663 Toll Free: 800 990-3231 E-mail: info@newcraft.com Web Site: www.newcraft.com Nicholus Winberry, Sales Mgr PRODUCTS: Bar Supplies/Equipment - Caddies/ Organizers, Trays; Drinkware/Tableware - Bottle Service Accessories; Novelty Branded Items, Shot Products No. 126 Energy 16 Secatoag Ave Port Washington, NY 11050 Phone: 516 883-6103 Fax: 516 883-6106 E-mail: info@126energy.com Web Site: www.126energy.com Joanna Zuccarello, VP
PRODUCTS: Electronics - Security/Scanners Identification; Management Services/ Consulting - Training; Security - Scanners; Training/Education - Certification Programs Olive-it International PO Box 793 Cobourg, ON Canada, K9A 4S3 Phone: 289 252-1943 Toll Free: 888 654-8348 Fax: 289 252-0913 E-mail: info@oliveit.net Web Site: www.olivelovers.com Rhonda Goldberg Michael McGillen Lara Shpurberg PRODUCTS: Bar Supplies/Equipment - Cocktail Mixes, Garnishes; Food/Food Services Wholesale/Bulk
PRODUCTS: Beverages - Energy Drinks
PRODUCTS: Audio/Video - Digital Displays; Audio/Video - Televisions/Monitors/Screens; Electronics - Security/Scanners - Communication; Security - Camera Systems Napkins - Only 1769 Park Ave San Jose, CA 95126 Phone: 408 432-6060 Toll Free: 877 NAP-ONLY Fax: 408 432-6324 E-mail: info@napkins-only.com Web Site: www.napkins-only.com Brock Brereton, Managing Dir Anna Brereton, Print Dir
PRODUCTS: Audio/Video - Sound Systems - General
Nor-Cal Beverage Co., Inc. Go Girl Energy Drink 2150 Stone Blvd West Sacramento, CA 95691 Phone: 916 372-0600 Toll Free: 800 331-2059 Fax: 916 617-4449 E-mail: amberl@ncbev.com Web Site: www.gogirlenergy.com Web Site: www.ncbev.com Grant Dreary, Exec VP / Mktg PRODUCTS: Beverages - Energy Drinks Additional Offices: Anaheim, CA Phone: 714 526-8600 West Sacramento, CA Phone: 800 331-2059 Nyman Group, The 10131 E Groundcherry Ln # 81 Scottsdale, AZ 85262 Phone: 480 488-3666 Fax: 480 488-5666 E-mail: info@thenymangroup.com Web Site: www.TheNymanGroup.com PRODUCTS: Management Services/Consulting Beverage Program/Cocktail Design; Management Services/Consulting - Staffing; Management Services/Consulting - Training NYS ABC Law Consulting Group PO Box 42 Memphis, NY 13112 Phone: 518 772-2003 Fax: 253 830-7640 E-mail: nysabclicense@aol.com Web Site: www.nysliquor.com Tony Haas, Consultant
2013 Buyer's Guide
On The B all S ports Trivia 126 Sinnott Rd Unit 9 Toronto, ON Canada, M1L 4N2 Phone: 866 512-7246 Toll Free: 866 512-7246 Fax: 866 272-4633 E-mail: info@ontheballtrivia.com Web Site: www.ontheballtrivia.com Kim Wood, Sales / Mktg PRODUCTS: Entertainment - Trivia Opal Payment Solutions 5 Columbus Cir Ste #800 New York, NY 10019 Phone: 347 377-8077 Fax: 866 563-3045 E-mail: opalpayments@gmail.com Web Site: www.opalpayments.com Paul Goldstein Robert Goldstein SEE AD ON PAGES 3, BG27 PRODUCTS: Electronics - Credit/Debit, POS; Financial/ Legal/Insurance Services - Credit/Debit Processing, Financing Opt It, Inc. 212 W Superior St Ste 400 Chicago, IL 60654 Phone: 312 784-6400 Toll Free: 888 577-6577 Fax: 312 873-4739 E-mail: info@optit.com Web Site: www.optit.com Michael Lamb, Pres / Co-Founder PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail)
Manufacturers & Suppliers Oriflamme Fire Tables 117 E 9th Ave Fort Pierre, SD 57532 Phone: 888 818-3127 E-mail: jeri@dreamvesting.com Web Site: www.gasfiretables.com Jeri League, Sales Rep PRODUCTS: Furniture - Custom; Furniture - Outdoor; Furniture - Tables - Other; Outdoor Furniture PAL Pouring Systems 8801 5th Ave #411 Brooklyn, NY 11209 Phone: 347 757-5507 Fax: 866 563-3045 E-mail: palpouring@gmail.com Web Site: www.palpouring.com PRODUCTS: Electronics - Inventory Control Systems PatioShoppers.com 41188 Sandalwood Cir Murrieta, CA 92562 Phone: 951 696-1700 Toll Free: 800 940-6123 Fax: 951 696-1774 E-mail: customersupport@patioshoppers.com Web Site: www.patioshoppers.com Cindy Tjarks, Customer Svc Supv PRODUCTS: Audio/Video - Televisions/Monitors/Screens, Bar Supplies/Equipment - Ashtrays, Furniture, Graphics/Graphic Displays, Interior and Exterior Decoration/Furnishings, Kitchen Supplies/Equipment - Cooking, Equipment - Grills/Broilers, Tobacco Products/Equipment - Ashtrays Perlage Systems, Inc. 1507 Western Ave Ste 606 Seattle, WA 98101 Phone: 866 PERLAGE Toll Free: 866 737-5243 Fax: 206 260-8956 E-mail: info@perlagesystems.com Web Site: www.perlagesystems.com Evan Wallace, CEO Carolyn Acosta, Managing Dir PRODUCTS: Bar Supplies/Equipment - Pourers PicturePanels.com Po Box 70 Hamel, MN 55340 Phone: 800 600-6715 E-mail: help@picturepanels.com Web Site: www.picturepanels.com Mark Rvitad, Pres Pinky Vodka 4235 Redwood Ave Los Angeles, CA 90066 Phone: 310 881-8060 E-mail: sales@pinkyvodka.com Web Site: www.pinkyvodka.com Katy Lim, Chief Propagandist
PRODUCTS: Beverages - Spirits - Liquors PolyScience 6600 W Touhy Ave Niles, IL 60714 Phone: 847 647-0611 Toll Free: 800 229-7569 Fax: 847 647-1155 E-mail: culinary@polyscience.com Web Site: www.cuisinetechnology.com Customer Service, Culinary Dept PRODUCTS: Kitchen Supplies/Equipment - Preservation/ Vacuum Sealing Equipment Portopong LLC PO Box 581 Naugatuck, CT 06770 Phone: E-mail: beerpong@portopong.com Web Site: www.portopong.com/bars Jerry Pisatelli, Owner Ron Aparicio, National Sales Mgr PRODUCTS: Bar Supplies/Equipment - Beer Pong Tables; Entertainment - Games/Gaming Tables Beer Pong/Beirut Precision Dynamics Corporation 13880 Del Sur St San Fernando, CA 91340 Phone: 800 255-1865 Fax: 818 686-9315 E-mail: vipband@pdcorp.com Web Site: www.pdcorp.com PRODUCTS: Novelty - Branded Items; Novelty - Glow Products; Security - Personnel/Staffing; Security - Wristbands Precision Pours, Inc. 12837 Industrial Park Blvd Plymouth, MN 55441 Phone: 763 694-9291 Toll Free: 800 549-4491 Fax: 763 694-9343 E-mail: duanenordling@precisionpours.com Web Site: www.precisionpours.com Rick Sandvik, Pres Duane Nordling, VP PRODUCTS: Bar Supplies/Equipment - Plastic Drinkware, Pour Spouts, Pourers, Shakers, Strainers, Wine Accessories - Stoppers; Drinkware/ Tableware - Bottle Service Accessories, Plastic Drinkware/Supplies ProBar Systems 92 Caplan Ave Ste 607 Barrie, ON Canada, L4N 0Z7 Phone: 705 424-4414 Toll Free: 877 877-6227 Fax: 800 521-7294 E-mail: info@probarsystems.com Web Site: www.probarsystems.com Tammie Dexter, Dir of Sales & Mktg
PRODUCTS: Beverage Equipment - Liquor Dispensers; Electronics - Inventory Control Systems; Electronics - POS; Furniture - Portable Bars and Accessories Promo Only, Inc. 257 S Lake Destiny Dr Orlando, FL 32810 Phone: 407 331-3600 Fax: 407 331-6400 E-mail: promo@promoonly.com Web Site: www.promoonly.com Nick Hahn, Dir Mktg & Distribution PRODUCTS: Entertainment - DJ/VJ Booths/Equipment; Entertainment - Music Machines
Pubstumpers Trivia League 126 Sinnott Rd Unit 9 Toronto, ON Canada, M1L 4N2 Phone: 866 512-7246 Toll Free: 866 512-7246 Fax: 866 272-4633 E-mail: info@pubstumpers.com Web Site: www.pubstumpers.com Kim Wood, Sales / Mktg PRODUCTS: Entertainment - Trivia Quaffer PO Box 888 Tempe, AZ 85281 Phone: 800 383-2541 Fax: 480 275-5249 E-mail: info@quaffer.com Web Site: www.quaffer.com Casey Moran, Pres PRODUCTS: Drinkware/Tableware - Glassware - Shot; Drinkware/Tableware - Plastic Drinkware/ Supplies Quick S train Tins 2933 Bayside Walk San Diego, CA 92109 Phone: 858 405-3473 E-mail: info@quickstrain.com Web Site: www.quickstrain.com Jason Griffin, Founder Tammy Vodry, VP Sales PRODUCTS: Bar Supplies/Equipment - Shakers; Bar Supplies/Equipment - Strainers RDP Group The Bar & Wine Show 152 Simsbury Rd Avon, CT 06001 Phone: 860 677-0094 Toll Free: 800 243-9774 Fax: 860 677-6869
Bar Business Magazine
2013 Buyer's Guide
BG13
Manufacturers & Suppliers E-mail: info@rdpgroup.com Web Site: www.thebarandwineshow.com Steven Wesler, Pres Sharmayne Wesler, VP Trade Show for the Food & Beverage Industry. Also at www.rdpgroup.com
PRODUCTS: Beverages - Beer; Beverages - Spirits Liquors
PRODUCTS: Marketing and Promotions - Other Restroom Direct 11943 Ramah Chruch Rd Huntersville, NC 28036 Phone: 919 585-5335 Toll Free: 704 877-6168 Fax: 919 585-5336 E-mail: info@restroomdirect.com Web Site: www.restroomdirect.com Chris Berl, Pres PRODUCTS: Bathroom Supplies/Accessories Dispensers - General; Bathroom Supplies/ Accessories - Hand Dryers; Bathroom Supplies/Accessories - Soap/Anti-Bacterials Riazul Imports, LLC / Riazul Tequila 1214B Welch St Houston, TX 77006 Phone: 917 825-1522 Toll Free: 713 894-9177 Fax: 713 583-8471 E-mail: info@riazul.com Web Site: www.riazul.com Inaki Orozco, Pres / CEO Nicholas Diamond, VP Ops PRODUCTS: Beverages - Spirits - Liquors RM Signs 134 Center Ave Jim Thorpe, PA 18229 Phone: 610 442-7270 E-mail: heidihsd@gmail.com Heidi Mann, Sales
Phone: 503 241-3800 Fax: 503 473-8148 E-mail: gary@rogue.com Web Site: www.rogue.com Gary Fleshman, GM Spirits Jennifer Anderson, Sales Mgr
Roll-A-Cover, Int’l 696 Amity Rd Bethany, CT 06524 Phone: 203 393-7292 Toll Free: 866 393-7292 Fax: 203 286-2012 E-mail: michael@rollacover.com Web Site: www.rollacover.com Michael P. Morris, VP Sales Dev Dena Bonura, VP Sales Dev RONCO 267 N Rovermede Rd Concord, ON Canada, L4K 3N7 Phone: 905 660-6700 Toll Free: 877 663-7735 Fax: 905 660-6903 E-mail: info@ronco.ca Web Site: www.ronco.ca Vani Kshattriaya, Mktg Mgr PRODUCTS: Drinkware/Tableware - Plastic Tableware/ Supplies Roxi Spice / Roxi Group, Inc. 16520 Wedge Pkwy Ste 200 Reno, NV 89511 Phone: 775 852-ROXI Toll Free: 877 833-ROXI Fax: 310 868-2606 E-mail: info@roxispice.com Web Site: www.roxispice.com Marc Radow, Managing Dir Jessica Dilley, Sales Makers of Roxi Spice Beverage Rimming System
Roaring Lion 8000 Wheatland Ave Unit J Sun Valley, CA 91352 Phone: 818 243-8200 Toll Free: 866 350-8320 Fax: 818 243-8201 E-mail: ROAR@rled.net Web Site: www.roaringlion.com Sean Hackney, Operating Partner Creg Peterson, VP of Sales SEE AD ON PAGE 17 PRODUCTS: Beverages - Energy Drinks Rogue Ales & Spirits 2320 Osu Dr Newport, OR 97365
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Bar Business Magazine
PRODUCTS: Bar Supplies/Equipment - Condiment Stations/Garnish Boxes; Bar Supplies/ Equipment - Salt Rimmers Royal Penn Products, LLC PO Box 299 E Pittsburgh, PA 15112 Phone: 888 433-9709 Fax: 888 433-9709 E-mail: info@royalpenn.com Web Site: www.ez-squeeze.com David Andrascik, Sales Mgr Jason Shurgot, Sales Mgr
Tableware - Plastic Drinkware/Supplies; Food/Food Services - Wholesale/Bulk; Novelty - Shot Products Safer Bars (CAMH - Centre for Addiction and Mental Health) 1001 Queen St W Toronto, ON Canada, M6J 1H4 Phone: 416 535-8501 E-mail: safebars@camh.net Web Site: www.camh.net Leslie-Ann Guiney, Mgr - Ops & Knowledge Support Svcs PRODUCTS: Training/Education - Books; Training/ Education - Certification Programs; Training/ Education - Video/DVD (Instructional) Salvin Design & Effects 308 B Rte 28 Kingston, NY 12401 Phone: 545 340-0489 Fax: 845 334-9618 E-mail: vincent@salvin.biz Web Site: www.salvin.biz Vincent Conigliaro, Sales Gina Conigliaro, Sales PRODUCTS: Audio/Video - Lighting Systems; Audio/ Video - Projection Units; Audio/Video Sound Systems - General; Audio/Video - Sound Systems - Live; Audio/Video Televisions/Monitors/Screens; Interior and Exterior Decoration/Furnishings - Lighting; Interior and Exterior Decoration/Furnishings - Waterfalls; Management Services/ Consulting - Bar Design SCANNABAR 510 St Laurent Blvd # 523 Montreal, QC Canada, H2Y 2Y9 Phone: 800 939-8960 Fax: 800 939-8960 E-mail: info@scannabar.com Web Site: www.scannabar.com Roberto Scanga, Contact Nick Kaoukis, Contact SecureTech Inc 336 N Gaffey 2nd Fl San Pedro, CA 90731 Phone: 310 547-8501 Toll Free: 310 521-9600 Fax: 877 219-0044 E-mail: sales@securetech-corp.com Web Site: www.securetech-corp.com Stephen Stone, Pres David Ito, National Sales Mgr
Gelatin Shot Mixes, Shot Injectors, Jello Shot Syringes
PRODUCTS: Electronics - Security/Scanners Identification; Security - Scanners; Security - Wristbands
PRODUCTS: Bar Supplies/Equipment - Containers; Bar Supplies/Equipment - Plastic Drinkware; Beverages - Cocktail Mixes; Drinkware/ Tableware - Glassware - Shot; Drinkware/
Shadow Dancers 11664 National Blvd #361 Los Angeles, CA 90064 Phone: 800 884-4553 E-mail: info@shadowdancers.tv
2013 Buyer's Guide
Manufacturers & Suppliers Web Site: www.shadowdancers.tv John Iacoangelo, Mktg Your Trusted Source for Quality Visual Entertainment PRODUCTS: Entertainment - DJ/VJ Booths/Equipment Simage 5215 Old Orchard Rd Skokie, IL 60077 Phone: 888 729-7796 Fax: 847 790-7638 E-mail: tom@simagenetwork.com Web Site: www.simagenetwork.com Tom Simonds, VP Sales PRODUCTS: Audio/Video - Digital Displays; Graphics/ Graphic Displays - Digital Smart Candle 1701 W 94th St Bloomington, MN 55431 Phone: 888 768-2635 Fax: 888 768-2635 E-mail: info@smartcandle.com Web Site: www.smartcandle.com PRODUCTS: Novelty - Other Smart Space Products 244 5th Ave Ste 2487 New York, NY 10001 Phone: 877 777-2441 E-mail: gregory@smartspaceproducts.com Web Site: www.smartspaceproducts.com Gregory Walorski, Ops Dir Suzanne Gilligan, Sales Dir PRODUCTS: Furniture - Custom; Furniture - Portable Bars and Accessories; Furniture - Tables - CafĂŠ/Bistro/Pub; Furniture - Tables - Cocktail; Furniture - Tables - Other; Graphics/Graphic Displays - Custom; Novelty - Glow Products Sound Stage Systems 358 Sacket Point Rd North Haven, CT 06473 Phone: 203 230-0226 Toll Free: 800 299-9956 Fax: 203 230-0446 E-mail: karl@soundstagesystems.com Web Site: www.soundstagesystems.com Karl Kieslich, Pres Kurt Kieslich, VP PRODUCTS: Audio/Video - Digital Displays, Lighting Systems, Projection Units, Sound Systems General, Sound Systems - Live, Televisions/ Monitors/Screens; Entertainment - Dancing Poles, DJ/VJ Booths/Equipment, Stages/ Platforms, Televisions/Displays; Financial/ Legal/Insurance Services - Financing; Graphics/Graphic Displays - Digital, Signs - LED; Interior and Exterior Decoration/ Furnishings - Lighting
Spill-Stop MFG, LLC 1509 W LeMoyne Melrose Park, IL 60160 Phone: 800 323-0722 Fax: 708 345-4067 E-mail: info@spill-stop.com Web Site: www.spill-stop.com Anna Ault, Office Mgr / Cust Svc Donna Havenga, Cust Svc PRODUCTS: Bar Supplies/Equipment - Ashtrays, Bar Towels, Bottle Openers, Caddies/ Organizers, Condiment Stations/Garnish Boxes, Cutting Boards, Glass Washers, Ice Handling Supplies, Ice Scoopers, Jiggers, Juicers, Knives, Mats - Bar, Muddlers, Picks, Pour Spouts, Pourers, Salt Rimmers, Shakers, Slicers/Squeezers/ Pressers, Speed Rails, Spoons (Bar), Strainers, Tongs, Trays, Wine Accessories Corkscrews, Wine Accessories - Openers, Wine Accessories - Stoppers, Zesters; Drinkware/Tableware - Bottle Service Accessories; Tobacco Products/Equipment - Ashtrays SportsPageTV.com 6363 S Pecos Rd #203 Las Vegas, NV 89120 Phone: 702 737-5560 E-mail: sales@sportspagetv.com Web Site: www.sportspagetv.com Mark Franco, Sales Mgr Square One Organic Spirits 301 Wilson Ave PO Box 1211 (94948) Novato, CA 94947 Phone: 415 209-0109 Fax: 415 898-9283 E-mail: info@squareonevodka.com Web Site: www.squareoneorganicspirits.com Margie Goolan, Dir of Mktg Communications and Events PRODUCTS: Beverages - Spirits - Liquors
Standing Room Only 126 Sinnott Rd Unit 9 Toronto, ON Canada, M1L 4N2 Phone: 866 512-7246 Toll Free: 866 512-7246 Fax: 816 272-4633 E-mail: info@thecrowdmakers.com Web Site: www.thecrowdmakers.com Kim Wood, Sales / Mktg PRODUCTS: Entertainment - Trivia Stanton DJ 772 S Military Tr Deerfield Beach, FL 33442
Phone: 954 949-9600 Fax: 954 949-9590 E-mail: info@stantondj.com Web Site: www.stantondj.com PRODUCTS: Audio/Video - DJ Staffing/Representation; Audio/Video - Sound Systems - General; Audio/Video - Sound Systems - Live Step Up Design 4491 Crystal Lake Dr Ste 101B Pompano Beach, FL 33064 Phone: 954 782-0527 E-mail: stepupdesign@ymail.com Web Site: www.stepupdesign.com Troy Downs, Mgr Christi Braak, Mgr PRODUCTS: Graphics/Graphic Displays - Artwork/ Posters, Canopies/Awnings, Custom, Digital, Menus/Menu Covers, Novelty, Signs - Canvas, Signs - Novelty, Signs - Vinyl; Interior and Exterior Decoration/Furnishings - Artwork/Posters; Interior and Exterior Decoration/Furnishings - Banners/Graphics; Interior and Exterior Decoration/Furnishings - Signs; Interior and Exterior Decoration/ Furnishings - Table Tents; Novelty - Apparel; Novelty - Branded Items Stimulicious Spirits, Inc. - MINX 57-12 Granger St Corona, NY 11368 Phone: 646 349-5649 Fax: 646 349-5649 E-mail: info@drinkminx.com Web Site: www.drinkminx.com Francisco Palacios, VP Sales PRODUCTS: Beverages - Spirits - Liquors
StockTheBar.com 1023 Havenridge Ln Atlanta, GA 30319 Phone: 404 262-2337 Toll Free: 800 256-6396 E-mail: StockTheBar@yahoo.com Web Site: www.StockTheBar.com Mark Flaschner, Pres Joseph Thompson, Ops Mgr PRODUCTS: Appliances - Bar Blenders & Containers, Ashtrays, Bar Towels, Beer Pong Tables, Blenders, Bottle Dispensers, Bottle Openers, Buckets/Stands, Caddies/ Organizers, Cleaning Products, Coasters, Cocktail Mixes, Condiment Stations/ Garnish Boxes, Containers, Coolers, Cutting Boards, Draft Beer Dispensers (Taps), Flair Supplies, Glass Chillers, Glass Racks/ Hangers, Glass Washers, Ice Handling Supplies, Ice Scoopers, Jiggers, Juicers, Kits, Knives, Mats - Bar, Mats - Floor, Mats - Shaker, Muddlers, Napkins, Picks, Pitchers, Plastic Drinkware, Pour Spouts, Pourers, Refrigerator (Bar), Salt Rimmers,
Bar Business Magazine
2013 Buyer's Guide
BG15
Manufacturers & Suppliers Shakers, Sinks, Slicers/Squeezers/ Pressers, Speed Rails, Spoons (Bar), Stirrers, Strainers, Straws, Tap Handles, Taps, Tongs, Trays, Whips/Spoons, Wine Accessories - Corks, Wine Accessories - Corkscrews, Wine Accessories - Foil Cutters, Wine Accessories - Openers, Wine Accessories - Stoppers, Wine/Champagne Coolers/Buckets, Zesters; Beverage Equipment - Blenders; Drinkware/Tableware - Beer Towers, Bottle Service Accessories, Dishes (Dining), Glassware - Champagne, Glassware - Highball, Glassware Margarita, Glassware - Martini, Glassware Mugs, Glassware - Shot, Glassware - Wine General, Plastic Drinkware/Supplies, Plastic Tableware/Supplies, Utensils; Financial/ Legal/Insurance Services - Breathalyzer Equipment/Accessories; Furniture - Custom, General, Heaters - Permanent, Heaters - Portable, Outdoor, Portable Bars and Accessories, Seating - Benches, Seating Chairs, Seating - Couches, Seating - Stools, Tables - Café/Bistro/Pub, Tables - Cocktail, Tables - Other, Umbrellas; Interior and Exterior Decoration/Furnishings - Signs; Training/Education - Books, Video/DVD (Instructional) Stoelting, LLC 502 Hwy 67 Kiel, WI 53042 Phone: 920 894-2293 Toll Free: 800 558-5807 Fax: 920894-7029 E-mail: foodservice@stoelting.com Web Site: www.stoeltingfoodservice.com Bob Rada, Regional Sales Mgr Kathy ely, Regional Sales Mgr PRODUCTS: Appliances - Frozen Drink Machines; Bar Supplies/Equipment - Glass Chillers; Beverage Equipment - Frozen Beverage Equipment Summit Appliances Division - Felix Storch, Inc. 770 Garrison Ave Bronx, NY 10474 Phone: 718 893-3900 Toll Free: 800 932-4267 Fax: 718 842-3093 E-mail: sales@summitappliance.com Web Site: www.summitappliance.com Stephen Ross, VP PRODUCTS: Appliances - Back Bar Coolers; Appliances - Beer Dispensers; Bar Supplies/Equipment - Draft Beer Dispensers (Taps); Bar Supplies/Equipment - Refrigerator (Bar); Kitchen Supplies/Equipment - Refrigeration Equipment Sundry Design Solutions / Chameleon Furniture 1815 S 5th St Springfield, IL 62703 Phone: 217 553-0796 Fax: 217 544-3729 E-mail: info@sundrydesignsolutions.com Web Site: www.yourcoolstool.com David Holland, Pres / Sales
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Bar Business Magazine
PRODUCTS: Audio/Video - Lighting Systems; Furniture - Custom; Furniture - Seating - Stools; Furniture - Tables - Café/Bistro/Pub; Furniture - Tables - Cocktail; Furniture Tables - Other; Graphics/Graphic Displays - Custom; Graphics/Graphic Displays Novelty Sweet Deal Inc. 1200 Aviation Blvd Ste 203 Redondo Beach, CA 90278 Phone: 424 247-7718 Toll Free: 888 47 SWEET Fax: 310 526-3482 E-mail: info@sweetdealin.com Web Site: www.sweetdealin.com Kelly Fiore, Pres Jessica Hatcher, Key Account Mgr PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail), Hired Staff/Models, Social Networking Services; Novelty - Apparel, Branded Items; Training/Education - Other TavernToy’s LLC 1802 Magdalene Manor Dr Tampa, FL 33613 Phone: 813 964-0076 Fax: 813 960-3106 E-mail: theboys@taverntoys.com Web Site: www.taverntoys.com Martin Moothart, Pres PRODUCTS: Appliances - Beer Dispensers; Bar Supplies/ Equipment - Beer Pong Tables, Coolers, Cutting Boards, Draft Beer Dispensers (Taps), Kits, Pour Spouts, Shakers, Strainers; Beverage Equipment - Draft Beer Dispensers (Taps); Drinkware/Tableware Beer Towers; Furniture - Portable Bars and Accessories; Novelty - Other Taylor Company 750 N Blackhawk Blvd Rockton, IL 61072 Phone: 815 624-8333 Toll Free: 800 255-0626 Fax: 815 624-5105 E-mail: info@taylor-company.com Web Site: www.taylor-company.com PRODUCTS: Appliances - Frozen Drink Machines; Beverage Equipment - Blenders, Frozen Beverage Equipment; Kitchen Supplies/ Equipment - Cooking Equipment - Grills/ Broilers Texages LLC 13777 Ballantyne Corp Pl Ste 175 Charlotte, NC 28277 Phone: 704 819-2924 E-mail: sales@texages.com Web Site: www.texages.com James Rau, Reg Mktg Spec PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail), Social Networking Services, Visual Material
2013 Buyer's Guide
TextBoom 500 Peoples Plaza #200 Newark, DE 19702 Phone: 866 480-8398 E-mail: sales@textboom.com Web Site: www.textboom.com PRODUCTS: Marketing and Promotions - E-Marketing (Text, E-mail) The B itter Truth Wolfsratshauser Strasse 21E Pullach, Germany 82049 Phone: (49) 89-88984755 Fax: (49) 89-88984756 Web Site: www.the-bitter-truth.com Stephan Berg, GM PRODUCTS: Beverages - Cocktail Mixes, Spirits Liqueurs, Spirits - Liquors The Hum Spirits Company 676 N LaSalle Dr Chicago, IL 60654 Phone: 312 735-1838 E-mail: info@humspirits.com Web Site: www.humspirits.com Jenny Kessler, Brand Ambassador Adam Seger, Founder / Mixologist PRODUCTS: Beverages - Spirits - Liqueurs Tiki Farm, Inc. 1305 Calle Avanzado San Clemente, CA 92673 Phone: 949 940-1006 Toll Free: 800 357-3360 Fax: 949 940-1007 E-mail: holden@tikifarm.com Web Site: www.tikifarm.com Holden Westland, Pres Sharon Moffatt, Customer Svc PRODUCTS: Drinkware/Tableware - Glassware - Mugs, Shot; Interior and Exterior Decoration/ Furnishings - Novelty; Novelty - Branded Items, Shot Products Tilted Palm Beverages 109 Collinwood Close Franklin, TN 37069 Phone: 615 578-0551 Fax: 615 662-1101 E-mail: tom@tiltedpalm.com Web Site: www.tiltedpalm.com Tom Laffey, Big Kahuna PRODUCTS: Beverages - Non-Alcoholic Tricom Card Technologies Inc 336 N Gaffey 2nd Fl San Pedro, CA 90731 Phone: 310 521-0010 Toll Free: 800 830-2225 Fax: 310 521-9600 E-mail: markcards@aol.com Web Site: www.tricomcard.com Mark Baughman, Pres Sales Corine Sanchez, Mktg
Manufacturers & Suppliers PRODUCTS: Electronics - Security/Scanners Identification; Security - Scanners; Security - Wristbands TVME Inc. Denver, CO 80231 Phone: 303 671-0677 Toll Free: 888 755-8863 Fax: 303 671-0671 E-mail: info@tvmemusic.com Web Site: www.tvmemusic.com Krista Slate, Sales Rep (CO) Alan Egler, Sales Rep (NJ) PRODUCTS: Audio/Video - Sound Systems - General; Entertainment - Music Machines; Graphics/ Graphic Displays - Digital UBC Enterprises 7537 S Rainbow Blvd, #107-183 Las Vegas, NV 89139 Phone: 702 448-3727 E-mail: info@ubcenterprises.com Web Site: www.ubcenterprises.com Sean Bigley, Owner Lisa Bigley, Owner Uber Bar Tools 120/175 Gibbes St PO Box 951 Chatswood, NSW Australia, 2067 Phone: 294 176-977 Fax: 294 176-155 E-mail: sales@uberbartools.com Web Site: www.uberbartools.com Michael Silver, CEO PRODUCTS: Bar Supplies/Equipment - Flair Supplies, Ice Handling Supplies, Ice Scoopers, Jiggers, Kits, Muddlers, Picks, Pour Spouts, Pourers, Shakers, Slicers/Squeezers/Pressers, Spoons (Bar), Stirrers, Strainers, Tongs, Zesters UBS 1251 Ave of the Americas New York, NY 10020 Phone: 212 626-8853 Fax: 212 626-8912 E-mail: andrew.kahner@ubs.com Web Site: www.ubs.com PRODUCTS: Financial/Legal/Insurance Services Financing Ultimate Bars 419 Main St #259 Huntington Beach, CA 92648 Phone: 714 849-1340 E-mail: info@ultimatebars.com Web Site: www.ultimatebars.com Travis Crivaro, CEO PRODUCTS: Appliances - Back Bar Coolers, Beer Dispensers; Audio/Video - Lighting Systems; Furniture - Custom, Outdoor, Portable Bars and Accessories, Tables - CafĂŠ/Bistro/Pub; Interior and Exterior Decoration/Furnishings - Lighting
UmbrellaBars USA PO Box 997 Waitsfield, VT 05673 Phone: 802 496-7000 E-mail: info@umbrellasbarsusa.com Web Site: www.umbrellasbarsusa.com Tom McHugh, Pres PRODUCTS: Furniture - Umbrellas Uniforms By Class Act 290 SW 12th Ave Ste 10 Pompano Beach, FL 33069 Phone: 954 782-0933 Toll Free: 800 344-3240 Fax: 954 783-5381 E-mail: sales@classactuniforms.com Web Site: www.classactuniforms.com Elana Gallant, Sales Mgr Jessica Romeo, Sales Manufacturer of Cocktail Waiter / Waitress Uniforms PRODUCTS: Novelty - Apparel
Vacation Adventures 3141 Regatta Pt Little River, SC 29566 Phone: 888 448-3980 Fax: 843 399-4601 E-mail: vacationadventures@comcast.net Web Site: www.vacationadventures.biz Vito Finizio, Promotional Consultant SEE AD ON PAGES 26, BG19 PRODUCTS: Marketing and Promotions - Contest/ Giveaways; Marketing and Promotions Other Ventura Limoncello Co. 2646 Palma Dr Ste 160 Ventura, CA 93003 Phone: 805 658-0881 Fax: 805 658-0899 E-mail: james@venturalimoncello.com Web Site: www.venturalimoncello.com James Carling, Pres PRODUCTS: Beverages - Spirits - Liqueurs Vermont Spirits Distilling Company PO Box 443 Quechee, VT 05059 Phone: 866 998-6352 E-mail: info@vermontspirits.com Web Site: www.vermontspirits.com Steve Johnson, Pres PRODUCTS: Beverages - Spirits - Liquors
VJWorld.com 11664 National Blvd #361 Los Angeles, CA 90064 Phone: 310 386-7327 Toll Free: 800 884-4553 E-mail: info@vjworld.com Web Site: www.vjworld.com Ian Faith, Owner Your Trusted Source for Quality Ambient Video Entertainment Waterless Co. Inc. 1050 Joshua Way Vista, CA 92081 Phone: 760 727-7723 Toll Free: 800 244-6364 Fax: 760 727-7775 E-mail: info@waterless.com Web Site: www.waterless.com PRODUCTS: Bathroom Supplies/Accessories - Toilets/ Urinals; Cleaning Equipment & Supplies Detergent/Sanitizers World Tavern E ntertainment 5611 NC Hwy 55 Ste 102 Durham, NC 27713 Phone: 919 544-0700 Toll Free: 866 765-3722 Fax: 408 790-1515 E-mail: mikem@worldtavernpoker.com Web Site: www.worldtavernpoker.com Nancy Matsinger, Natl Sales Mgr Poker: 866 765-3722; Trivia: 877 787-4842 PRODUCTS: Entertainment - Leagues/Tournaments; Entertainment - Trivia Wristband Specialty 1072 E Newport Center Dr Deerfield Beach, FL 33442 Phone: 954 571-3993 Toll Free: 800 940-3993 E-mail: wristbandspecialty@gmail.com Web Site: www.wristbandsupply.com PRODUCTS: Novelty - Glow Products; Novelty - Shot Products; Security - Tickets/Ticketing Systems; Security - Wristbands
Zengo 126 Sinnott Rd Ste 9 Toronto, ON Canada, M1L 4N2 Phone: 866 512-7246 Toll Free: 866 512-7246 Fax: 866 272-4633 E-mail: info@playzengo.com Web Site: www.playzengo.com Kim Wood, Sales / Mktg PRODUCTS: Entertainment - Trivia
Bar Business Magazine
2013 Buyer's Guide
BG17
Importers Importers The following companies are arranged alphabetically. These companies are importers of beer, wine and spirits into the United States.
Importer - Beer
Importer - Spirits Caballeros, Inc. 2911 Hunter Mill Rd Ste 303 Oakton, VA 22124 Phone: 914 921-6988 Fax: 914 921-6988 Web Site: www.scorpionmezcal.com Douglas French, Pres Barbara Sweetman, VP
HUSA 360 Hamilton Ave Ste 1103 White Plains, NY 10601 Phone: 914 681-4100 Web Site: www.heinekenusa.com
PRODUCTS: Importer - Spirits Cockspur Rum USA c/o MHW, LTD. 272 Plandome Rd Manhasset, NY 11030 Phone: 516 869-9170 E-mail: info@cockspurrumusa.com Web Site: www.cockspurrum.com David Meyers, Dir
SEE AD ON PAGE 5 PRODUCTS: Import/Export - Beer; Importer - Beer
PRODUCTS: Beverages - Spirits - Liqueurs; Beverages Spirits - Liquors; Importer - Spirits
Importer - Wine Domaine Select Wine Estates 105 Madison Ave 13th Fl New York, NY 10016 Phone: 212 279-0799 Fax: 212 279-0499 E-mail: info@domaineselect.com Web Site: www.domaineselect.com Paolo Domeneghetti, Owner Allison Domeneghetti , Owner Jennifer Craig, Sales Specialist PRODUCTS: Beverages - Spirits - Liqueurs; Beverages Spirits - Liquors; Beverages - Wine; Importer - Spirits; Importer - Wine Tovtry Importing dba Pristine 802 West St Wilmington, DE 19801 Phone: 518 229-6050 Fax: 518 475-7599 E-mail: info@pristinevodka.com Web Site: www.prinstinevodka.com Alexander Bratslavsky, Pres PRODUCTS: Importer - Spirits; Importer - Wine
Diageo North America Inc 801 Main Ave Norwalk, CT 06851 Phone: 203 229-2100 Web Site: www.diageo.com SEE AD ON BACK COVER PRODUCTS: Import/Export - Spirits; Importer - Spirits Domaine Select Wine Estates 105 Madison Ave 13th Fl New York, NY 10016 Phone: 212 279-0799 Fax: 212 279-0499 E-mail: info@domaineselect.com Web Site: www.domaineselect.com Paolo Domeneghetti, Owner Allison Domeneghetti , Owner Jennifer Craig, Sales Specialist PRODUCTS: Beverages - Spirits - Liqueurs; Beverages Spirits - Liquors; Beverages - Wine; Importer - Spirits; Importer - Wine El Grado Spirits, LLC 4639 Corona Dr Ste 100 Corpus Christi, TX 78411 Phone: 361 582-0999 Fax: 323 337-9043 E-mail: info@elgradospirits.com
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Bar Business Magazine
2013 Buyer's Guide
Web Site: www.elgradospirits.com Ashly Kubicek, Founder PRODUCTS: Beverages - Spirits - Liqueurs; Importer Spirits Lucas Bols USA 15 W 26th St #910 New York, NY 10010 Phone: 212 213-1701 Fax: 212 213-1702 E-mail: judylimprecht@lucasbols.com Web Site: www.lucasbols.com Tal Nadari, Managing Dir Todd Bellucci, Trade Mktg Dir PRODUCTS: Import/Export - Spirits; Importer - Spirits Ocotillo Importation 647 Front St Soledad, CA 93960 Phone: 831 595-9521 Fax: 831 678-9378 E-mail: info@ocoimportation.com Web Site: ocoimportation.com David Reynozo, Owner PRODUCTS: Beverages - Spirits - Liqueurs; Beverages - Spirits - Liquors; Import/Export - Spirits; Importer - Spirits Pernod Ricard USA 100 Manhattanville Rd Purchase, NY 10577 Phone: 914 848-4800 Web Site: www.pernod-ricard-usa.com PRODUCTS: Import/Export - Spirits; Importer - Spirits Preiss Imports 10360 Sorrento Valley Rd San Diego, CA 92121 Phone: 858 458-9172 Fax: 858 458-9177 E-mail: info@preissimports.com Web Site: www.preissimports.com PRODUCTS: Beverages - Beer; Beverages - NonAlcoholic; Beverages - Spirits - Liqueurs; Beverages - Spirits - Liquors; Import/Export - Beer; Import/Export - Spirits; Importer Spirits Three-D Spirits, Inc. 12 E Washington St Petaluma, CA 94954 Phone: 707 766-7716 Fax: 707 766-9201 E-mail: elvislives@redrum.com Web Site: www.redrum.com
Importers PRODUCTS: Beverages - Spirits - Liquors; Import/Export - Spirits; Importer - Spirits; Interior and Exterior Decoration/Furnishings - Banners/ Graphics, Signs,Table Tents; Novelty Apparel Tovtry Importing dba Pristine 802 West St Wilmington, DE 19801 Phone: 518 229-6050 Fax: 518 475-7599 E-mail: info@pristinevodka.com Web Site: www.prinstinevodka.com Alexander Bratslavsky, Pres PRODUCTS: Importer - Spirits; Importer - Wine
Underdog Wine & Spirits 4596 Tesla Rd Livermore, CA 94550 Web: www.underdogwinemerchants.com
Varela Imports, Inc. 5201 Blue Lagoon Dr Miami, FL 33126 Phone: 786 275-9030 Fax: 786 275-9638 E-mail: rmarch@varelaimports.com Ricardo March, VP Sales & Mktg
Voodoo Tiki Tequila C orp. 2521 NE 46th St Lighthouse, FL 33064 Phone: 954 786-8454 Toll Free: 1-VOODOO TIKI Fax: 954 786-1742 E-mail: donna@voodootiki.com Web Site: www.voodootiki.com Donna Taddeo, Pres / CEO Julian McWatt, Dir International Distribution
PRODUCTS: Beverages - Spirits - Liquors; Importer Spirits
PRODUCTS: Beverages - Spirits - Liquors; Importer Spirits
Viking Glacier Spirits (US), Inc. / Ăs Vodka 2580 Anthem Village Dr Henderson, NV 89052 Phone: 702 476-6562 Toll Free: 888 447-8635 Fax: 702 446-8109 E-mail: info@vgsinternational.com Web Site: www.isvodka.com Tim Blaylock, VP Sales & Mktg Dave Schiesser, Reg Sales & Mktg Mgr
World Frost, Inc. 14853 SW 152 Ter Miami, FL 33187 Phone: 786 439-4445 E-mail: info@frostshot.com Web Site: wwwfrostshot.com Michele Choete, CEO
PRODUCTS: Beverages - Spirits - Liquors, Wine; Import/ Export - Spirits, Wine
PRODUCTS: Import/Export - Spirits; Importer - Spirits
PRODUCTS: Beverages - Spirits - Liquors; Importer Spirits
SEE AD ON PAGE 13
Bar Business Magazine
2013 Buyer's Guide
BG19
Products The following section is devoted entirely to Bar Business Products/Services and the companies that offer them. The products are arranged alphabetically and many appear more than once in the section. For example, Outdoor Furniture may appear alphabetically under Furniture or under Outdoor. This format makes it easy to find products. Short product descriptions are provided to assist in making purchasing decisions. Companies in bold indicate display advertisers.
Key Code:
Audio/Video - Digital Displays
(M)-Manufacturers & Suppliers (B)-Importer - Beer (W)-Importer - Wine (S)-Importer - Spirits
Betson Enterprises (M).......................... BG6 Cuisine Machine Technology (M)........... BG7 MuxLab Inc. (M) ................................... BG12 Simage (M) .......................................... BG15 Sound Stage Systems (M)................... BG15
Appliances - Back Bar Coolers
Audio/Video - DJ Staffing/ Representation
Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11 Summit Appliances Division Felix Storch, Inc. (M)........................ BG16 Ultimate Bars (M)................................. BG17
Appliances - Bar Blenders & Containers StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Appliances - Beer Dispensers Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Beer Tubes (M) ...................................... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11 Summit Appliances Division Felix Storch, Inc. (M)........................ BG16 TavernToy’s LLC (M) ............................ BG16 Ultimate Bars (M)................................. BG17
Stanton DJ (M) .................................... BG15
Audio/Video - Lighting Systems Advanced Menu Systems (M) ............... BG4 Colorado Sound N’ Light Inc (M) ........... BG7 Electro-Luminx Lighting Corporation / Light Tape® (M) ................................. BG8 Meese Orbitron Dunne Co. (M)............ BG11 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16 Ultimate Bars (M)................................. BG17
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Bar Business Magazine
StockTheBar.com (M) ........................BG16 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Beer Pong Tables
Bar Supplies/Equipment Blenders
Audio/Video - Sound Systems - General
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Cerwin - Vega (M) .................................. BG7 Colorado Sound N’ Light Inc (M) ........... BG7 Netwell Noise Control (M).................... BG12 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15 Stanton DJ (M) .................................... BG15 TVME Inc. (M)...................................... BG17
Audio/Video - Sound Systems - Live
Audio/Video - Televisions/ Monitors/Screens
Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 KegWorks (M) ...................................... BG10 Kold-Draft (M) ...................................... BG11
Bar Supplies/Equipment - Bar Towels
Casio America, Inc. (M) ......................... BG7 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15
Appliances - Frozen Drink Machines
Appliances - Ice Machines
KegWorks (M) ...................................... BG10
Audio/Video - Projection Units
Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5
Absecon Island Beverage Company, Inc. (M).............................. BG4 Alligator Ice (M) ..................................... BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Stoelting, LLC (M)................................ BG16 Taylor Company (M) ............................ BG16
Bar Supplies/Equipment - Bar Shelves
Barzz.net (M) ........................................BG5 StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10 Liquid Games (M) ................................ BG11 Portopong LLC (M) .............................. BG13 TavernToy’s LLC (M) ............................ BG16
Cerwin - Vega (M) .................................. BG7 Colorado Sound N’ Light Inc (M) ........... BG7 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15 Stanton DJ (M) .................................... BG15
Appliances - Drink Mixers
Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 PatioShoppers.com (M) ....................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15
Betson Enterprises (M).......................... BG6 Colorado Sound N’ Light Inc (M) ........... BG7 DK Connections, Inc. (M)....................... BG8 MuxLab Inc. (M) ................................... BG12 PatioShoppers.com (M) ....................... BG13 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15
Bar Supplies/Equipment Ashtrays StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5
2013 Buyer's Guide
Bar Supplies/Equipment Bottle Dispensers StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11
Bar Supplies/Equipment Bottle Openers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Bartrender Direct (M)............................. BG5 BBbarfly Bottle Openers (M).................. BG5 BigTray (M) ............................................ BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Buckets/Stands StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Drain Scoop (M) .................................... BG8
Bar Supplies/Equipment - Mats KegWorks (M) ...................................... BG10 Meese Orbitron Dunne Co. (M)............ BG11
Bar Supplies/Equipment Cutting Boards
Bar Supplies/Equipment Caddies/Organizers
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 TavernToy’s LLC (M) ............................ BG16
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Clipper Mill (M) ...................................... BG7 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 NewCraft (M) ....................................... BG12 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Cleaning Products StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Coasters StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Flamingo Products of South Florida (M) BG8 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Mouse Printing & Menu Co. (M)........... BG12
Bar Supplies/Equipment Cocktail Mixes StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 KegWorks (M) ...................................... BG10 Olive-it International (M) ...................... BG12
Bar Supplies/Equipment Condiment Stations/Garnish Boxes StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Clipper Mill (M) ...................................... BG7 Dress The Drink LLC (M) ....................... BG8 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Roxi Spice / Roxi Group, Inc. (M)......... BG14 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Containers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Royal Penn Products, LLC (M) ............ BG14
Bar Supplies/Equipment Coolers StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Cruzin Cooler, LLC (M) .......................... BG7 GEM Refrigerator Co. (M) ...................... BG9 KegWorks (M) ...................................... BG10 TavernToy’s LLC (M) ............................ BG16
Bar Supplies/Equipment Draft Beer Dispensers (Taps) StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Backyard Pool Products (M) .................. BG5 Beer Tubes (M) ...................................... BG5 BigTray (M) ............................................ BG6 FreePour Controls Inc. (M)..................... BG8 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11 Summit Appliances Division Felix Storch, Inc. (M)........................ BG16 TavernToy’s LLC (M) ............................ BG16
Bar Supplies/Equipment - Flair Supplies StockTheBar.com (M) ........................BG16 Meese Orbitron Dunne Co. (M)............ BG11 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Garnishes Olive-it International (M) ...................... BG12
Bar Supplies/Equipment Glass Chillers StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Stoelting, LLC (M)................................ BG16
Bar Supplies/Equipment Glass Racks/Hangers StockTheBar.com (M) ........................BG16 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Glass Washers StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Ice Sculpture Designs (M) ................... BG10 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment - Ice Scoopers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Drain Scoop (M) .................................... BG8 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Jiggers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 FreePour Controls Inc. (M)..................... BG8 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Juicers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment - Kits StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10 TavernToy’s LLC (M) ............................ BG16 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Knives StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Mats - Bar StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Mats - Floor StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 BigTray (M) ............................................ BG6
Bar Supplies/Equipment - Ice Handling Supplies
Bar Supplies/Equipment Mats - Shaker
StockTheBar.com (M)........................BG16
StockTheBar.com (M)........................BG16
Bar Business Magazine
2013 Buyer's Guide
BG21
Bar Supplies/Equipment - Mats Best Products (M) .................................. BG6 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Muddlers StockTheBar.com (M) ........................BG16 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Napkins StockTheBar.com (M) ........................BG16 BigTray (M) ............................................ BG6 Flamingo Products of South Florida (M) BG8 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Mouse Printing & Menu Co. (M)........... BG12
Bar Supplies/Equipment Picks StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Pitchers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Plastic Drinkware StockTheBar.com (M) ........................BG16 Click Clack US, LLC (M) ........................ BG7 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Precision Pours, Inc. (M)...................... BG13 Royal Penn Products, LLC (M) ............ BG14
Bar Supplies/Equipment Pour Spouts Alcohol Controls, Inc. (M) ...................BG4 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 FreePour Controls Inc. (M)..................... BG8 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Precision Pours, Inc. (M)...................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15 TavernToy’s LLC (M) ............................ BG16 Uber Bar Tools (M)............................... BG17
Magnuson Industries, Inc. (M) ............. BG11 Perlage Systems, Inc. (M).................... BG13 Precision Pours, Inc. (M)...................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Refrigerator (Bar)
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11 Summit Appliances Division Felix Storch, Inc. (M)........................ BG16
Bar Supplies/Equipment - Salt Rimmers StockTheBar.com (M) ........................BG16 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Roxi Spice / Roxi Group, Inc. (M)......... BG14 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Shakers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Bartrender Direct (M)............................. BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Precision Pours, Inc. (M)...................... BG13 Quick Strain Tins (M) ........................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15 TavernToy’s LLC (M) ............................ BG16 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Sinks StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Slicers/Squeezers/Pressers
Bar Supplies/Equipment Spoons (Bar)
Bar Supplies/Equipment Stirrers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Strainers StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Bartrender Direct (M)............................. BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Magnuson Industries, Inc. (M) ............. BG11 Precision Pours, Inc. (M)...................... BG13 Quick Strain Tins (M) ........................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15 TavernToy’s LLC (M) ............................ BG16 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Straws StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment - Tap Handles StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11
Bar Supplies/Equipment - Taps StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11
Bar Supplies/Equipment Tongs
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bar Supplies/Equipment Pourers
Bar Supplies/Equipment Speed Rails
Bar Supplies/Equipment Trays
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Bartrender Direct (M)............................. BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10
StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10
BG22
Bar Business Magazine
2013 Buyer's Guide
Beverages - Spirits - Liqueurs NewCraft (M) ....................................... BG12 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Whips/Spoons StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Wine Accessories - Corks StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6
Bar Supplies/Equipment - Wine Accessories Corkscrews StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment - Wine Accessories - Foil Cutters StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Wine Accessories - Openers StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Wine Accessories - Stoppers StockTheBar.com (M) ........................BG16 Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10 Precision Pours, Inc. (M)...................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15
Bar Supplies/Equipment Wine/Champagne Coolers/ Buckets StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Best Products (M) .................................. BG6 Drain Scoop (M) .................................... BG8 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10
Bar Supplies/Equipment Zesters StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10 Spill-Stop MFG, LLC (M) ..................... BG15 Uber Bar Tools (M)............................... BG17
Bathroom Supplies/ Accessories - Dispensers General BigTray (M) ............................................ BG6 Restroom Direct (M) ............................ BG14
Bathroom Supplies/ Accessories - Hand Dryers American Dryer, Inc. (M) ........................ BG4 KegWorks (M) ...................................... BG10 Restroom Direct (M) ............................ BG14
Bathroom Supplies/ Accessories - Paper Products
Beverage Equipment - Mixers Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10
Beverages - Beer Backyard Pool Products (M) .................. BG5 Preiss Imports (S)................................ BG18 Rogue Ales & Spirits (M) ..................... BG14
Beverages - Carbonated Castle Brands Inc. (M) ........................... BG7 Mercy / Neu Industries, Inc. (M)........... BG11
KegWorks (M) ...................................... BG10
Beverages - Cocktail Mixes
Bathroom Supplies/ Accessories - Soap/AntiBacterials
Bovis Foods, Inc. / Lefty O’Doul’s World Famous Mixers (M) ...............BG6 Absecon Island Beverage Company, Inc. (M).............................. BG4 Alligator Ice (M) ..................................... BG4 Finesaler, LLC (M) ................................. BG8 Monin Gourmet Flavorings (M) ............ BG11 Royal Penn Products, LLC (M) ............ BG14 The Bitter Truth (M) .............................. BG16
Restroom Direct (M) ............................ BG14
Bathroom Supplies/ Accessories - Toilets/Urinals Waterless Co. Inc. (M) ......................... BG17
Beverage Equipment Blenders StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 KegWorks (M) ...................................... BG10 Taylor Company (M) ............................ BG16
Beverage Equipment - Coffee/ Tea Service Betson Enterprises (M).......................... BG6 BigTray (M) ............................................ BG6
Beverage Equipment - Draft Beer Dispensers (Taps) Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Beer Tubes (M) ...................................... BG5 BigTray (M) ............................................ BG6 GEM Refrigerator Co. (M) ...................... BG9 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11 TavernToy’s LLC (M) ............................ BG16
Beverage Equipment - Frozen Beverage Equipment Absecon Island Beverage Company, Inc. (M).............................. BG4 Alligator Ice (M) ..................................... BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 GEM Refrigerator Co. (M) ...................... BG9 Stoelting, LLC (M)................................ BG16 Taylor Company (M) ............................ BG16
Bartender Tools
Beverage Equipment - Liquor Dispensers
Bartrender Direct (M)............................. BG5
ProBar Systems (M) ............................ BG13
Beverages - Energy Drinks Roaring Lion (M) ................................BG14 Absecon Island Beverage Company, Inc. (M).............................. BG4 Last Round Hangover Support (M)...... BG11 Monin Gourmet Flavorings (M) ............ BG11 No. 126 Energy (M).............................. BG12 Nor-Cal Beverage Co., Inc. (M)............ BG12
Beverages - Hangover Prevention/Remedies Code Blue (M) ....................................... BG7 Last Round Hangover Support (M)...... BG11
Beverages - Non-Alcoholic Bovis Foods, Inc. / Lefty O’Doul’s World Famous Mixers (M) ...............BG6 Absecon Island Beverage Company, Inc. (M).............................. BG4 Alligator Ice (M) ..................................... BG4 Castle Brands Inc. (M) ........................... BG7 Last Round Hangover Support (M)...... BG11 Liquid Potions (M) ................................ BG11 Mercy / Neu Industries, Inc. (M)........... BG11 Monin Gourmet Flavorings (M) ............ BG11 Mountain Valley Spring Company (M) . BG12 Preiss Imports (S)................................ BG18 Tilted Palm Beverages (M) .................. BG16
Beverages - Spirits - Liqueurs Cabin Fever Maple Whisky Custom Spirits, LLC (M) .................... BG6 Castle Brands Inc. (M) ........................... BG7 Cockspur Rum USA c/o MHW, LTD. (M) ........................... BG18 Domaine Select Wine Estates (M) ....... BG18 El Grado Spirits, LLC (M) .................... BG18 LOFT Organic Liqueurs (M)................. BG11 Ocotillo Importation (W)....................... BG18 Preiss Imports (S)................................ BG18 The Bitter Truth (M) .............................. BG16 The Hum Spirits Company (M) ............ BG16 Ventura Limoncello Co. (M) ................. BG17
Bar Business Magazine
2013 Buyer's Guide
BG23
Beverages - Spirits - Liquors Beverages - Spirits - Liquors Underdog Wine & Spirits (S) .............BG19 Al Capone Distributing (M) .................... BG4 Castle Brands Inc. (M) ........................... BG7 Cockspur Rum USA c/o MHW, LTD. (M) ........................... BG18 Cold River Vodka (M) ............................. BG7 Domaine Select Wine Estates (M) ....... BG18 Fireball Cinnamon Whisky / Sazerac Co. (M) ................................. BG8 Firefly Distillery (M) ................................ BG8 Ocotillo Importation (W)....................... BG18 Pinky Vodka (M) ................................... BG13 Preiss Imports (S)................................ BG18 Riazul Imports, LLC / Riazul Tequila (M) ............................ BG14 Rogue Ales & Spirits (M) ..................... BG14 Square One Organic Spirits (M) .......... BG15 Stimulicious Spirits, Inc. - MINX (M) .... BG15 The Bitter Truth (M) .............................. BG16 Three-D Spirits, Inc. (S) ....................... BG18 Varela Imports, Inc. (S) ........................ BG19 Vermont Spirits Distilling Company (M)BG17 Viking Glacier Spirits (US), Inc. / ís Vodka (S) ..................................... BG19 Voodoo Tiki Tequila Corp. (S) .............. BG19
Coin-Operated Equipment Games - Darts Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Coin-Operated Equipment Games - Foosball
Drinkware/Tableware - Bottle Service Accessories
Coin-Operated Equipment Games - Hunting/Shooting
StockTheBar.com (M) ........................BG16 Drain Scoop (M) .................................... BG8 Fry Fabrications (M)............................... BG9 KegWorks (M) ...................................... BG10 NewCraft (M) ....................................... BG12 Precision Pours, Inc. (M)...................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Drinkware/Tableware - Dishes (Dining)
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Coin-Operated Equipment Games - Pinball Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Beverages - Wine
Coin-Operated Equipment Games - Pool
Underdog Wine & Spirits (S) .............BG19 Castle Brands Inc. (M) ........................... BG7 Domaine Select Wine Estates (M) ....... BG18
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Cleaning Equipment & Supplies - Detergent/ Sanitizers
Coin-Operated Equipment Music/Juke Box
Micro Matic USA, Inc. (M) .................... BG11 Waterless Co. Inc. (M) ......................... BG17
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Cleaning Equipment & Supplies - Glass Washers
Coin-Operated Equipment Photo Booths
Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 BigTray (M) ............................................ BG6 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Micro Matic USA, Inc. (M) .................... BG11
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6
Cleaning Equipment & Supplies - Towels - Cloth
Coin-Operated Equipment Vending
KegWorks (M) ...................................... BG10
Beer Tubes (M) ...................................... BG5 Glastender Inc. (M) ................................ BG9 KegWorks (M) ...................................... BG10 Meese Orbitron Dunne Co. (M)............ BG11 TavernToy’s LLC (M) ............................ BG16
Coin-Operated Equipment Rodeo Best Products (M) .................................. BG6 Money Makers (M) ............................... BG11
StockTheBar.com (M) ........................BG16
Drinkware/Tableware Glassware - Champagne StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10
Drinkware/Tableware Glassware - Highball StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10
Drinkware/Tableware Glassware - Margarita StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10
Drinkware/Tableware Glassware - Martini StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10
Drinkware/Tableware Glassware - Mugs StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Mouse Printing & Menu Co. (M)........... BG12 Tiki Farm, Inc. (M) ................................ BG16
Drinkware/Tableware Glassware - Shot
Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Alco-Checkpoint Alcohol Breath Test Co. (M) ............................ BG4 All Brands Vending (M) .......................... BG4 Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Coin-Operated Equipment Games - Air Hockey
Coin-Operated Equipment Video
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
Coin-Operated Equipment Games - Arcade
Drinkware/Tableware - Beer Towers
Drinkware/Tableware - Plastic Drinkware/Supplies
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Money Makers (M) ............................... BG11
StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4
StockTheBar.com (M) ........................BG16 Click Clack US, LLC (M) ........................ BG7 Drain Scoop (M) .................................... BG8
Coin-Operated Equipment Dance
BG24
Bar Business Magazine
2013 Buyer's Guide
StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Mouse Printing & Menu Co. (M)........... BG12 Quaffer (M) .......................................... BG13 Royal Penn Products, LLC (M) ............ BG14 Tiki Farm, Inc. (M) ................................ BG16
Drinkware/Tableware Glassware - Wine - General StockTheBar.com (M) ........................BG16 Kardwell International, Inc. (M) ............ BG10
Financial/Legal/Insurance Kardwell International, Inc. (M) ............ BG10 KegWorks (M) ...................................... BG10 Precision Pours, Inc. (M)...................... BG13 Quaffer (M) .......................................... BG13 Royal Penn Products, LLC (M) ............ BG14
Klein Electronics, Inc. (M) .................... BG11 Leebro POS / Digital Dining (M) .......... BG11
Entertainment - Games/ Gaming Tables - Pool
Electronics - Security/ Scanners - Communication
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Holland Bar Stool Co. (M) ...................... BG9
Drinkware/Tableware - Plastic Tableware/Supplies
Best Products (M) .................................. BG6 Happy Bell Wireless System (M) ........... BG9 Klein Electronics, Inc. (M) .................... BG11 MuxLab Inc. (M) ................................... BG12
Entertainment - Games/ Gaming Tables - Shuffle Board
StockTheBar.com (M) ........................BG16 Click Clack US, LLC (M) ........................ BG7 KegWorks (M) ...................................... BG10 RONCO (M) ......................................... BG14
Drinkware/Tableware Utensils StockTheBar.com (M) ........................BG16 KegWorks (M) ...................................... BG10
Electronics - ATM
Electronics - Security/ Scanners - Identification CardCom, Inc. (M) ................................BG6 AgeScan Inc. (M) ................................... BG4 Best Products (M) .................................. BG6 NYS ABC Law Consulting Group (M) .. BG12 SecureTech Inc (M) ............................. BG14 Tricom Card Technologies Inc (M) ....... BG17
Harbortouch (M)...................................BG9 Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 CleanTech Cleaning Card Co. (M) ......... BG7 Money Makers (M) ............................... BG11
Entertainment - Arcade Games
Electronics - Counterfeit Protection Equipment
Alco-Checkpoint Alcohol Breath Test Co. (M) ............................ BG4 Betson Enterprises (M).......................... BG6 Hudson Shuffleboards (M)..................... BG9
Best Products (M) .................................. BG6
Electronics - Credit/Debit Harbortouch (M)...................................BG9 Opal Payment Solutions (M) .............BG12 Best Products (M) .................................. BG6 Cash Federal Inc. (M) ............................ BG6
Electronics - Game Consoles
Betson Enterprises (M).......................... BG6 Hudson Shuffleboards (M)..................... BG9
Entertainment - Coin-Operated
Entertainment - Dancing Poles Sound Stage Systems (M)................... BG15
Entertainment - DJ/VJ Booths/ Equipment
Liquid Games (M) ................................ BG11 Money Makers (M) ............................... BG11
Promo Only, Inc. (M) ............................ BG13 Shadow Dancers (M) ........................... BG15 Sound Stage Systems (M)................... BG15
Electronics - Inventory Control Systems
Entertainment - Games/ Gaming Tables - Air Hockey
Alcohol Controls, Inc. (M) ...................BG4 Harbortouch (M)...................................BG9 Absecon Island Beverage Company, Inc. (M).............................. BG4 Bar Master, The (M) ............................... BG5 Cuisine Machine Technology (M)........... BG7 FreePour Controls Inc. (M)..................... BG8 PAL Pouring Systems (M) .................... BG13 ProBar Systems (M) ............................ BG13
Electronics - Money Counters Best Products (M) .................................. BG6
Electronics - Portion Control Systems/Equipment Alcohol Controls, Inc. (M) ...................BG4
Electronics - POS Harbortouch (M)...................................BG9 Opal Payment Solutions (M) .............BG12 CleanTech Cleaning Card Co. (M) ......... BG7 Cuisine Machine Technology (M)........... BG7 Leebro POS / Digital Dining (M) .......... BG11 ProBar Systems (M) ............................ BG13
Electronics - Security/ Scanners - Cameras Best Products (M).................................. BG6
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Holland Bar Stool Co. (M) ...................... BG9
Entertainment - Games/ Gaming Tables - Beer Pong/ Beirut Best Products (M) .................................. BG6 Liquid Games (M) ................................ BG11 Portopong LLC (M) .............................. BG13
Entertainment - Games/ Gaming Tables - Card Games Best Products (M) .................................. BG6 Free Poker Network, Inc. (M) ................. BG8
Entertainment - Games/ Gaming Tables - Darts
Best Products (M) .................................. BG6 Hudson Shuffleboards (M)..................... BG9
Entertainment - Leagues/ Tournaments World Tavern Entertainment (M) .......... BG17
Entertainment - Music Machines Promo Only, Inc. (M) ............................ BG13 TVME Inc. (M)...................................... BG17
Entertainment - Poker Free Poker Network, Inc. (M) ................. BG8
Entertainment - Stages/ Platforms Sound Stage Systems (M)................... BG15
Entertainment - Televisions/ Displays DK Connections, Inc. (M)....................... BG8 Sound Stage Systems (M)................... BG15
Entertainment - Trivia On The Ball Sports Trivia (M) ............BG12 Pubstumpers Trivia League (M) ........BG13 Standing Room Only (M)...................BG15 Zengo (M) ...........................................BG18 Kinky Quizzo Bar Trivia (M) ................. BG10 World Tavern Entertainment (M) .......... BG17
Entertainment - Video Games Betson Enterprises (M).......................... BG6
Financial/Legal/Insurance Services - Asset Protection & Other Legal Avelino Nitkewicz LLP (M) ..................... BG5
Financial/Legal/Insurance Services - ATM Processing Harbortouch (M)...................................BG9 Best Products (M) .................................. BG6 CleanTech Cleaning Card Company (M) ............................ BG7
Financial/Legal/Insurance Services - Breathalyzer Equipment/Accessories StockTheBar.com (M) ........................BG16
Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6
Entertainment - Games/ Gaming Tables - Foosball Best Products (M) .................................. BG6 Betson Enterprises (M).......................... BG6 Holland Bar Stool Co. (M) ...................... BG9
Financial/Legal/Insurance Services - Brokerage Services Adult Club Broker / HWH Properties (M)BG4
Financial/Legal/Insurance Services - Credit/Debit Processing Harbortouch (M)...................................BG9
Bar Business Magazine
2013 Buyer's Guide
BG25
Financial/Legal/Insurance Opal Payment Solutions (M) .............BG12 Cash Federal Inc. (M) ............................ BG6 CleanTech Cleaning Card Co. (M) ......... BG7
Financial/Legal/Insurance Services - Electronic Transfer Services Harbortouch (M)...................................BG9
Financial/Legal/Insurance Services - Financing Harbortouch (M)...................................BG9 Opal Payment Solutions (M) .............BG12 Cash Federal Inc. (M) ............................ BG6 Sound Stage Systems (M)................... BG15 UBS (M) ............................................... BG17
Financial/Legal/Insurance Services - Insurance Coast to Coast Commercial Insurance, Inc. (M)......BG7
Food/Food Services Wholesale/Bulk Alligator Ice (M) ..................................... BG4 Olive-it International (M) ...................... BG12 Royal Penn Products, LLC (M) ............ BG14
Furniture - Custom StockTheBar.com (M) ........................BG16 Betson Enterprises (M).......................... BG6 Chicago Booth Mfg Inc. (M) ................... BG7 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 Holland Bar Stool Co. (M) ...................... BG9 Holo-Walls, LLC (M) .............................. BG9 Oriflamme Fire Tables (M) ................... BG13 PatioShoppers.com (M) ....................... BG13 Smart Space Products (M) .................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16 Ultimate Bars (M)................................. BG17
Furniture - General StockTheBar.com (M) ........................BG16
Furniture - Heaters Permanent StockTheBar.com (M) ........................BG16 IR Energy (M) ...................................... BG10 PatioShoppers.com (M) ....................... BG13
Furniture - Heaters - Portable StockTheBar.com (M) ........................BG16 IR Energy (M) ...................................... BG10 PatioShoppers.com (M) ....................... BG13
Furniture - Outdoor Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Backyard Pool Products (M) .................. BG5 Chicago Booth Mfg Inc. (M) ................... BG7 Holland Bar Stool Co. (M) ...................... BG9 Oriflamme Fire Tables (M) ................... BG13 PatioShoppers.com (M) ....................... BG13 Ultimate Bars (M)................................. BG17
BG26
Bar Business Magazine
Furniture - Portable Bars and Accessories Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Backyard Pool Products (M) .................. BG5 Fry Fabrications (M)............................... BG9 Meese Orbitron Dunne Co. (M)............ BG11 ProBar Systems (M) ............................ BG13 Smart Space Products (M) .................. BG15 TavernToy’s LLC (M) ............................ BG16 Ultimate Bars (M)................................. BG17
Furniture - Seating - Benches Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Betson Enterprises (M).......................... BG6 Chicago Booth Mfg Inc. (M) ................... BG7 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 Meese Orbitron Dunne Co. (M)............ BG11 PatioShoppers.com (M) ....................... BG13
Furniture - Seating - Chairs Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Betson Enterprises (M).......................... BG6 Chicago Booth Mfg Inc. (M) ................... BG7 Custom Decor (M) ................................. BG8 Holland Bar Stool Co. (M) ...................... BG9 Meese Orbitron Dunne Co. (M)............ BG11 PatioShoppers.com (M) ....................... BG13
Furniture - Seating - Couches StockTheBar.com (M) ........................BG16 Custom Decor (M) ................................. BG8 Meese Orbitron Dunne Co. (M)............ BG11 PatioShoppers.com (M) ....................... BG13
Furniture - Seating - Stools Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Betson Enterprises (M).......................... BG6 Chicago Booth Mfg Inc. (M) ................... BG7 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 Holland Bar Stool Co. (M) ...................... BG9 KegWorks (M) ...................................... BG10 Meese Orbitron Dunne Co. (M)............ BG11 PatioShoppers.com (M) ....................... BG13 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16
Furniture - Tables - Café/ Bistro/Pub Barzz.net (M) ........................................BG5 Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Betson Enterprises (M).......................... BG6 Chicago Booth Mfg Inc. (M) ................... BG7 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 Holland Bar Stool Co. (M) ...................... BG9 Holo-Walls, LLC (M) .............................. BG9
2013 Buyer's Guide
Meese Orbitron Dunne Co. (M)............ BG11 PatioShoppers.com (M) ....................... BG13 Smart Space Products (M) .................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16 Ultimate Bars (M)................................. BG17
Furniture - Tables - Cocktail Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 PatioShoppers.com (M) ....................... BG13 Smart Space Products (M) .................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16
Furniture - Tables - Other Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Custom Decor (M) ................................. BG8 Fry Fabrications (M)............................... BG9 Holland Bar Stool Co. (M) ...................... BG9 Oriflamme Fire Tables (M) ................... BG13 Smart Space Products (M) .................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16
Furniture - Umbrellas Modern Line Furniture (M) ................BG11 StockTheBar.com (M) ........................BG16 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 PatioShoppers.com (M) ....................... BG13 UmbrellaBars USA (M) ........................ BG17
Graphics/Graphic Displays Artwork/Posters Juicee Designs (M) .............................. BG10 Step Up Design (M) ............................. BG15
Graphics/Graphic Displays Canopies/Awnings PatioShoppers.com (M) ....................... BG13 Step Up Design (M) ............................. BG15
Graphics/Graphic Displays Custom Heritage Sign & Display (M) .................. BG9 Juicee Designs (M) .............................. BG10 Smart Space Products (M) .................. BG15 Step Up Design (M) ............................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16
Graphics/Graphic Displays Digital Heritage Sign & Display (M) .................. BG9 Simage (M) .......................................... BG15 Sound Stage Systems (M)................... BG15 Step Up Design (M) ............................. BG15 TVME Inc. (M)...................................... BG17
Graphics/Graphic Displays Menus/Menu Covers Juicee Designs (M) .............................. BG10 Mouse Printing & Menu Co. (M)........... BG12 Step Up Design (M) ............................. BG15
Bar Business Magazine
2013 Buyer's Guide
BG27
Graphics/Graphic Displays Graphics/Graphic Displays Novelty Step Up Design (M) ............................. BG15 Sundry Design Solutions / Chameleon Furniture (M) ................ BG16
Graphics/Graphic Displays Signs - Canvas Step Up Design (M) ............................. BG15
Graphics/Graphic Displays Signs - LED Advanced Menu Systems (M) ............... BG4 Bartrender Direct (M)............................. BG5 Best Products (M) .................................. BG6 Heritage Sign & Display (M) .................. BG9 Sound Stage Systems (M)................... BG15
Graphics/Graphic Displays Signs - Neon Best Products (M) .................................. BG6
Graphics/Graphic Displays Signs - Novelty Best Products (M) .................................. BG6 Fry Fabrications (M)............................... BG9 Step Up Design (M) ............................. BG15
Graphics/Graphic Displays Signs - Vinyl Best Products (M) .................................. BG6 Step Up Design (M) ............................. BG15
Import/Export - Beer HUSA (B) ............................................BG18 Preiss Imports (S)................................ BG18
Import/Export - Spirits Diageo North America Inc (M) ..........BG18 Underdog Wine & Spirits (S) .............BG19 Al Capone Distributing (M) .................... BG4 Lucas Bols USA (W) ............................ BG18 Ocotillo Importation (W)....................... BG18 Pernod Ricard USA (S) ....................... BG18 Preiss Imports (S)................................ BG18 Three-D Spirits, Inc. (S) ....................... BG18 World Frost, Inc. (S) ............................. BG19
Import/Export - Wine Underdog Wine & Spirits (S) .............BG19
Interior and Exterior Decoration/Furnishings Artwork/Posters
Interior and Exterior Decoration/Furnishings Banners/Graphics
PatioShoppers.com (M) ....................... BG13
Interior and Exterior Decoration/Furnishings Flooring/Carpeting/Tile California Portable Dance Floor Co., Inc. (M) .................. BG6 Entrance Inc. (M) ................................... BG8 Holo-Walls, LLC (M) .............................. BG9
Interior and Exterior Decoration/Furnishings Lighting Advanced Menu Systems (M) ............... BG4 Electro-Luminx Lighting Corporation / Light Tape速 (M) ................................. BG8 Holo-Walls, LLC (M) .............................. BG9 Salvin Design & Effects (M) ................. BG14 Sound Stage Systems (M)................... BG15 Ultimate Bars (M)................................. BG17
Interior and Exterior Decoration/Furnishings Dance Floors
Kitchen Supplies/Equipment - Cooking Equipment - Grills/ Broilers Autofry / Multi-Chef Motion Technology, Inc. (M) ............... BG5 Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10 PatioShoppers.com (M) ....................... BG13 Taylor Company (M) ............................ BG16
Kitchen Supplies/Equipment - Cooking Equipment Microwaves Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10
Kitchen Supplies/Equipment Cooking Equipment - Ovens Autofry / Multi-Chef Motion Technology, Inc. (M) ............... BG5 Best Products (M) .................................. BG6
Kitchen Supplies/Equipment Cooking Equipment - Stoves/ Ranges
Heritage Sign & Display (M) .................. BG9
Best Products (M) .................................. BG6
Interior and Exterior Decoration/Furnishings Novelty
Kitchen Supplies/Equipment Ice Machines
Tiki Farm, Inc. (M) ................................ BG16
Interior and Exterior Decoration/Furnishings Signs StockTheBar.com (M) ........................BG16 Electro-Luminx Lighting Corporation / Light Tape速 (M) ................................. BG8 Heritage Sign & Display (M) .................. BG9 Step Up Design (M) ............................. BG15 Three-D Spirits, Inc. (S) ....................... BG18
Interior and Exterior Decoration/Furnishings - Table Tents Interior and Exterior Decoration/Furnishings - Wall Coverings Interior and Exterior Decoration/Furnishings Waterfalls PatioShoppers.com (M) ....................... BG13 Salvin Design & Effects (M) ................. BG14
Kitchen Supplies/Equipment Cooking Equipment - Fryers
California Portable Dance Floor Co., Inc. (M) .................. BG6
Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10
Interior and Exterior Decoration/Furnishings Mirrors
Holo-Walls, LLC (M) .............................. BG9
Juicee Designs (M) .............................. BG10 Step Up Design (M) ............................. BG15 Three-D Spirits, Inc. (S) ....................... BG18
Bar Business Magazine
Interior and Exterior Decoration/Furnishings Fireplaces
Step Up Design (M) ............................. BG15 Three-D Spirits, Inc. (S) ....................... BG18
Juicee Designs (M) .............................. BG10 KegWorks (M) ...................................... BG10 Step Up Design (M) ............................. BG15
BG28
Holo-Walls, LLC (M) .............................. BG9
Autofry / Multi-Chef Motion Technology, Inc. (M) ............... BG5
2013 Buyer's Guide
Atlanta Fixture & Sales Co., Inc. (M)...... BG5 KegWorks (M) ...................................... BG10 Kold-Draft (M) ...................................... BG11
Kitchen Supplies/Equipment Plumbing - Dishwashers Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10
Kitchen Supplies/Equipment Plumbing - Faucets Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10
Kitchen Supplies/Equipment Plumbing - Grease Traps Best Products (M) .................................. BG6
Kitchen Supplies/Equipment Plumbing - Sinks Best Products (M) .................................. BG6 KegWorks (M) ...................................... BG10
Kitchen Supplies/Equipment Preservation/Vacuum Sealing Equipment PolyScience (M)................................... BG13
Kitchen Supplies/Equipment Refrigeration Equipment Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Backyard Pool Products (M) .................. BG5 KegWorks (M) ...................................... BG10
Training/Education - Video/DVD Summit Appliances Division Felix Storch, Inc. (M)........................ BG16
Management Services/ Consulting - Bar Design Modern Line Furniture (M) ................BG11 Absecon Island Beverage Company, Inc. (M).............................. BG4 Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Salvin Design & Effects (M) ................. BG14
Management Services/ Consulting - Beverage Program/Cocktail Design Absecon Island Beverage Company, Inc. (M).............................. BG4 Nyman Group, The (M) ........................ BG12
Management Services/ Consulting - Staffing
I’m Not At Work! (M) ............................ BG10 Sweet Deal Inc. (M) ............................. BG16 Texages LLC (M) ................................. BG16
Marketing and Promotions Visual Material Juicee Designs (M) .............................. BG10 Texages LLC (M) ................................. BG16
Custom Earpiece (M) ............................ BG8 Klein Electronics, Inc. (M) .................... BG11
Novelty - Apparel Behind the Bar Clothing Company (M) .. BG5 Step Up Design (M) ............................. BG15 Sweet Deal Inc. (M) ............................. BG16 Three-D Spirits, Inc. (S) ....................... BG18 Uniforms By Class Act (M) .................. BG17
NewCraft (M) ....................................... BG12 Precision Dynamics Corporation (M) ... BG13 Step Up Design (M) ............................. BG15 Sweet Deal Inc. (M) ............................. BG16 Tiki Farm, Inc. (M) ................................ BG16
Marketing and Promotions E-Marketing (Text, E-mail) Barzz.net (M) ........................................BG5 Association of Bar and Lounge Establishments, The (TABLE) (M) ..... BG4 EatDrinkText.com (M) ............................ BG8 I’m Not At Work! (M) ............................ BG10 Opt It, Inc. (M) ...................................... BG13 Sweet Deal Inc. (M) ............................. BG16 Texages LLC (M) ................................. BG16 TextBoom (M) ...................................... BG16
Marketing and Promotions Hired Staff/Models Sweet Deal Inc. (M) ............................. BG16
Marketing and Promotions Other Vacation Adventures (M)...................BG17 BartenderLounge.com (M) .................... BG5 Cool Blue Energy (M) ............................ BG7 G & G Closed Circuit Events LLC (M) ... BG9 RDP Group (M).................................... BG14
Marketing and Promotions Public Relations Services Drink PR (M) .......................................... BG8
Marketing and Promotions Social Networking Services Barzz.net (M) ........................................BG5
AgeScan Inc. (M) ................................... BG4 MuxLab Inc. (M) ................................... BG12
Barzz.net (M) ........................................BG5
Management Services/ Consulting - Training
Vacation Adventures (M)...................BG17 Americas Lip Sync Star (M) ................... BG4 Cruzin Cooler, LLC (M) .......................... BG7
Security - Camera Systems Security - Communications Systems/Equipment
Novelty - Branded Items
Marketing and Promotions Contest/Giveaways
Alco-Checkpoint Alcohol Breath Test Co. (M) ............................ BG4
Marketing and Promotions Website Design/Maintenance
Nyman Group, The (M) ........................ BG12
Association of Bar and Lounge Establishments, The (TABLE) (M) ..... BG4 Integrated Food Service Consulting (M) .................... BG10 Nyman Group, The (M) ........................ BG12 NYS ABC Law Consulting Group (M) .. BG12
Security - Breathalyzer Systems/Equipment
Novelty - Decor Big Ass Fans® (M) ................................ BG6 Holo-Walls, LLC (M) .............................. BG9 Meese Orbitron Dunne Co. (M)............ BG11
Novelty - Glow Products Electro-Luminx Lighting Corporation / Light Tape® (M) ................................. BG8 Meese Orbitron Dunne Co. (M)............ BG11 Precision Dynamics Corporation (M) ... BG13 Smart Space Products (M) .................. BG15 Wristband Specialty (M) ...................... BG17
Novelty - Ice Products
Security - Personnel/Staffing Klein Electronics, Inc. (M) .................... BG11 Precision Dynamics Corporation (M) ... BG13
Security - Scanners CardCom, Inc. (M) ................................BG6 Harbortouch (M)...................................BG9 AgeScan Inc. (M) ................................... BG4 IDScan.net (M) .................................... BG10 NYS ABC Law Consulting Group (M) .. BG12 SecureTech Inc (M) ............................. BG14 Tricom Card Technologies Inc (M) ....... BG17
Security - Tickets/Ticketing Systems National Ticket Company (M) .............. BG12 Wristband Specialty (M) ...................... BG17
Security - Wristbands Harbortouch (M)...................................BG9 AgeScan Inc. (M) ................................... BG4 Magnuson Industries, Inc. (M) ............. BG11 National Ticket Company (M) .............. BG12 Precision Dynamics Corporation (M) ... BG13 SecureTech Inc (M) ............................. BG14 Tricom Card Technologies Inc (M) ....... BG17 Wristband Specialty (M) ...................... BG17
Gläce Luxury Ice Co. (M) ....................... BG9 Ice Sculpture Designs (M) ................... BG10
Tobacco Products/Equipment - Ashtrays
Novelty - Other
PatioShoppers.com (M) ....................... BG13 Spill-Stop MFG, LLC (M) ..................... BG15
Betson Enterprises (M).......................... BG6 California Portable Dance Floor Co., Inc. (M) .................. BG6 Cruzin Cooler, LLC (M) .......................... BG7 Smart Candle (M) ................................ BG15 TavernToy’s LLC (M) ............................ BG16
Novelty - Shot Products Ice Sculpture Designs (M) ................... BG10 KegWorks (M) ...................................... BG10 Last Round Hangover Support (M)...... BG11 Magnuson Industries, Inc. (M) ............. BG11 NewCraft (M) ....................................... BG12 Royal Penn Products, LLC (M) ............ BG14 Tiki Farm, Inc. (M) ................................ BG16 Wristband Specialty (M) ...................... BG17
Outdoor - Furniture Atlanta Fixture & Sales Co., Inc. (M)...... BG5 Chicago Booth Mfg Inc. (M) ................... BG7 Holland Bar Stool Co. (M) ...................... BG9 Oriflamme Fire Tables (M) ................... BG13 PatioShoppers.com (M) ....................... BG13
Training/Education - Books StockTheBar.com (M) ........................BG16 Safer Bars (M) ..................................... BG14
Training/Education Certification Programs Harbortouch (M)...................................BG9 NYS ABC Law Consulting Group (M) .. BG12 Safer Bars (M) ..................................... BG14
Training/Education - Other Absecon Island Beverage Company, Inc. (M).............................. BG4 Association of Bar and Lounge Establishments, The (TABLE) (M) ..... BG4 Micro Matic USA, Inc. (M) .................... BG11 Sweet Deal Inc. (M) ............................. BG16
Training/Education - Video/ DVD (Instructional) StockTheBar.com (M) ........................BG16 Safer Bars (M) ..................................... BG14
Bar Business Magazine
2013 Buyer's Guide
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Company Index A
California Portable Dance
Absecon Island Beverage
Fireball Cinnamon Whisky /
Floor Co., Inc. ..................................... BG6
Sazerac Co. ........................................ BG8
Company, Inc. ..................................... BG4
CardCom, Inc........................................ BG6
Firefly Distillery ..................................... BG8
Adult Club Broker / HWH Properties .... BG4
Cash Federal Inc................................... BG6
Flamingo Products of South Florida ..... BG8
Advanced Menu Systems ..................... BG4
Casio America, Inc................................ BG6
Free Poker Network, Inc. ...................... BG8
Castle Brands Inc. ................................ BG7
FreePour Controls Inc. .......................... BG8
Cerwin - Vega ....................................... BG7
Fry Fabrications .................................... BG8
AgeScan Inc. ........................................ BG4 Al Capone Distributing .......................... BG4 Alco-Checkpoint Alcohol
Chicago Booth Mfg Inc. ........................ BG7
Breath Test Co. ................................... BG4 Alcohol Controls, Inc............................. BG4 All Brands Vending ............................... BG4 Alligator Ice ........................................... BG4 American Dryer, Inc. ............................. BG4 Americas Lip Sync Star ........................ BG4
CleanTech Cleaning Card Company .... BG7 ClearGuard Products, Inc. .................... BG7 Click Clack US, LLC ............................. BG7 Clipper Mill ............................................ BG7 Coast to Coast Commercial Insurance, Inc. ................ BG7
Association of Bar and Lounge
G GEM Refrigerator Co. ........................... BG9 G & G Closed Circuit Events LLC ......... BG9 Gläce Luxury Ice Co. ............................ BG9 Glastender Inc. ..................................... BG9
H
Establishments, The (TABLE) ............. BG4
Cockspur Rum USA c/o MHW, LTD. ... BG18
Happy Bell Wireless System................. BG9
Atlanta Fixture & Sales Co., Inc. ........... BG4
Code Blue ............................................. BG7
Harbortouch.......................................... BG9
Autofry / Multi-Chef -
Cold River Vodka .................................. BG7
Harbortouch.......................................... BG9
Motion Technology, Inc........................ BG5
Colorado Sound N' Light Inc ................. BG7
Heineman Bar Company ...................... BG9
Avelino Nitkewicz LLP........................... BG5
Cool Blue Energy.................................. BG7
Heritage Sign & Display........................ BG9
Cooler Concepts ................................... BG7
Holland Bar Stool Co. ........................... BG9
Cruzin Cooler, LLC ............................... BG7
Holo-Walls, LLC .................................... BG9
Cuisine Machine Technology ................ BG7
Hudson Shuffleboards .......................... BG9
BartenderLounge.com .......................... BG5
Custom Decor....................................... BG7
HUSA.................................................. BG18
Bartrender Direct .................................. BG5
Custom Earpiece .................................. BG8
B Backyard Pool Products ....................... BG5 Bar Master, The .................................... BG5
Bar & Wine Show, The .......................... BG5 Barzz.net .............................................. BG5 BBbarfly Bottle Openers ....................... BG5 Beauty Brigade ..................................... BG5 Beer Tubes............................................ BG5 Behind the Bar Clothing Company ....... BG5
D
Ice Sculpture Designs........................... BG9
Demitri's Bloody Mary Seasonings ....... BG8
IDScan.net .......................................... BG10
Diageo North America Inc .................. BG18
I'm Not At Work! .................................. BG10
DK Connections, Inc. ............................ BG8
Integrated Food Service Consulting ... BG10
Domaine Select Wine Estates ............ BG18
IR Energy............................................ BG10
Best Products ....................................... BG5
Drain Scoop .......................................... BG8
Betson Enterprises ............................... BG6
Dress The Drink LLC ............................ BG8
Bevinco ................................................. BG6
Drink PR ............................................... BG8
BevKo, LLC ........................................... BG6 Big Ass Fans® ...................................... BG6 BigTray .................................................. BG6
E EatDrinkText.com ................................. BG8 Electro-Luminx Lighting Corporation /
Bovis Foods, Inc. / Lefty O'Doul's World Famous Mixers ......................... BG6
Light Tape® ........................................ BG8 El Grado Spirits, LLC .......................... BG18
C
Entrance Inc.......................................... BG8
Caballeros, Inc.................................... BG18 Cabin Fever Maple Whisky Custom Spirits, LLC............................ BG6
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Bar Business Magazine
I
J Juicee Designs ................................... BG10
K Kardwell International, Inc. ................. BG10 KegWorks ........................................... BG10 Kel Insurance Services ....................... BG10 Killerspots Production House & Ad Agency ..................................... BG10 Kinky Quizzo Bar Trivia ....................... BG10
F
Klein Electronics, Inc. ......................... BG10
Finesaler, LLC ...................................... BG8
Kold-Draft............................................ BG11
2013 Buyer's Guide
Company Index L
PolyScience ........................................ BG13
Summit Appliances Div - Felix Storch BG16
Last Round Hangover Support ........... BG11
Portopong LLC ................................... BG13
Sundry Design Solutions / Chameleon
Leebro POS / Digital Dining................ BG11
Precision Dynamics Corporation ........ BG13
Furniture ........................................... BG16
Liquid Games ..................................... BG11
Precision Pours, Inc. ........................... BG13
Sweet Deal Inc.................................... BG16
Liquid Potions ..................................... BG11
Preiss Imports .................................... BG18
LOFT Organic Liqueurs ...................... BG11
ProBar Systems.................................. BG13
Lucas Bols USA.................................. BG18
Promo Only, Inc. ................................. BG13
M
Pubstumpers Trivia League ................ BG13
Q
Meese Orbitron Dunne Co. ................. BG11
Quaffer ................................................ BG13
Mercy / Neu Industries, Inc. ................ BG11
Quick Strain Tins ................................ BG13
Monin Gourmet Flavorings ................. BG11 Mountain Valley Spring Company ....... BG11 Mouse Printing & Menu Co. ................ BG12 MuxLab Inc. ........................................ BG12
The Bitter Truth ................................... BG16 The Hum Spirits Company ................. BG16
Tiki Farm, Inc. ..................................... BG16
RDP Group ......................................... BG13
Tilted Palm Beverages ........................ BG16
Restroom Direct.................................. BG14
Tovtry Importing ....................... BG18, BG19
Riazul Imports, LLC / Riazul Tequila ... BG14
Tricom Card Technologies Inc............. BG16
RM Signs ............................................ BG14
TVME Inc. ........................................... BG17
Roaring Lion ....................................... BG14
N
Roll-A-Cover, Int'l ................................ BG14
Napkins - Only .................................... BG12
RONCO .............................................. BG14
Netwell Noise Control ......................... BG12
Texages LLC ....................................... BG16
R
Rogue Ales & Spirits........................... BG14
National Ticket Company .................... BG12
Taylor Company .................................. BG16
Three-D Spirits, Inc............................. BG18
Micro Matic USA, Inc. ......................... BG11
Money Makers .................................... BG11
TavernToy's LLC ................................. BG16
TextBoom ............................................ BG16
Magnuson Industries, Inc.................... BG11
Modern Line Furniture ........................ BG11
T
Roxi Spice / Roxi Group, Inc. .............. BG14 Royal Penn Products, LLC.................. BG14
NewCraft ............................................. BG12
U UBC Enterprises................................. BG17 Uber Bar Tools .................................... BG17 UBS .................................................... BG17 Ultimate Bars ...................................... BG17 UmbrellaBars USA ............................. BG17
No. 126 Energy ................................... BG12
S
Underdog Wine & Spirits .................... BG19
Nor-Cal Beverage Co., Inc. ................. BG12
Safer Bars ........................................... BG14
Uniforms By Class Act ........................ BG17
Nyman Group, The ............................. BG12
Salvin Design & Effects ...................... BG14
V
NYS ABC Law Consulting Group ....... BG12
SCANNABAR ..................................... BG14
O Ocotillo Importation ............................ BG18 Olive-it International............................ BG12 On The Ball Sports Trivia .................... BG12 Opal Payment Solutions ..................... BG12 Opt It, Inc. ........................................... BG12 Oriflamme Fire Tables......................... BG13
Vacation Adventures ........................... BG17
SecureTech Inc ................................... BG14
Varela Imports, Inc.............................. BG19
Shadow Dancers ................................ BG14
Ventura Limoncello Co........................ BG17
Simage ............................................... BG15
Vermont Spirits Distilling Company .... BG17
Smart Candle ..................................... BG15
Viking Glacier Spirits (US), Inc. /
Smart Space Products ....................... BG15
Ăs Vodka ............................................ BG19
Sound Stage Systems ........................ BG15
VJWorld.com ...................................... BG17
Spill-Stop MFG, LLC........................... BG15
Voodoo Tiki Tequila Corp. ................... BG19
SportsPageTV.com ............................. BG15
W
P
Square One Organic Spirits................ BG15
Pal Pouring Systems .......................... BG13
Standing Room Only .......................... BG15
PatioShoppers.com ............................ BG13
Stanton DJ .......................................... BG15
Perlage Systems, Inc. ......................... BG13
Step Up Design .................................. BG15
Pernod Ricard USA ............................ BG18
Stimulicious Spirits, Inc. - MINX.......... BG15
PicturePanels.com .............................. BG13
StockTheBar.com ............................... BG15
Z
Pinky Vodka ........................................ BG13
Stoelting, LLC ..................................... BG16
Zengo ................................................. BG17
Waterless Co. Inc................................ BG17 World Frost, Inc................................... BG19 World Tavern Entertainment ............... BG17 Wristband Specialty ............................ BG17
Bar Business Magazine
2013 Buyer's Guide
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Key Word Product Index A Appliances ............................................................................................................................................................................................BG20 Audio/Video...........................................................................................................................................................................................BG20 B Bar Supplies/Equipment.......................................................................................................................................................................BG20 Bathroom Supplies/Accessories ..........................................................................................................................................................BG23 Beverage Equipment ............................................................................................................................................................................BG23 Beverages .............................................................................................................................................................................................BG23 C Cleaning Equipment & Supplies ..........................................................................................................................................................BG24 Coin-Operated ......................................................................................................................................................................................BG24 D Drinkware/Tableware ............................................................................................................................................................................BG24 E Electronics ............................................................................................................................................................................................BG25 Entertainment .......................................................................................................................................................................................BG25 F Financial/Legal/Insurance Services .....................................................................................................................................................BG25 Food/Food Services .............................................................................................................................................................................BG26 Furniture................................................................................................................................................................................................BG26 G Graphics/Graphic Displays ...................................................................................................................................................................BG26 I Import/Export ........................................................................................................................................................................................BG28 Interior and Exterior Decoration/Furnishings .......................................................................................................................................BG28 K Kitchen Supplies/Equipment ................................................................................................................................................................BG28 M Management Services/Consulting .......................................................................................................................................................BG29 Marketing and Promotions ...................................................................................................................................................................BG29 N Novelty ..................................................................................................................................................................................................BG29 O Outdoor .................................................................................................................................................................................................BG29 S Security .................................................................................................................................................................................................BG29 T Tobacco Products/Equipment ..............................................................................................................................................................BG29 Training/Education ................................................................................................................................................................................BG29
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Bar Business Magazine
2013 Buyer's Guide
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