February 2021 Issue
Day Trips Theatre Trips Concerts
Bo
or f w o N k o
Holidays! r e t s a E the
Contents
How To Book
What’s Inside?
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Contents Pick Up Routes Brochure Highlights Safety Measures On Board March - April Day Trips Easter Holidays Barnes’ Blog Theatre Shows 2021 Holiday Brochure Concerts Pre-Sales Terms & Conditions
book online
You can book all of our day trip tours, concerts and theatre trips on our website.
www.barnescoaches.co.uk
To talk to one of our travel experts, call us on:
call our 1793 821303 0 team
visit us
Main Office:
Unit E, Woodside Road, South Marston Park, Swindon, SN3 4AQ
Visitor Information Centres:
Swindon, Chippenham, Cirencester, Highworth Library and Visit Highworth Centre.
Pickup Routes A: Swindon Bus Station, Ashington Way, Asda Walmart, Old Town (The Bell), Holiday Inn near Coate Water, Windsor Road (Shops), Penhill Drive (Fairford Crescent Bus Stop), Highworth: Brewery Street Car Park B: Newbury (The Wharf - Coach Bays), Membury Service Station M4, Chieveley Service station M4 C: Newbury (The Wharf - Coach Bays), Marlborough (Polly Tea Rooms), Hungerford (The Bear) D: Calne (The Library), Chippenham (The Library) E: Cricklade - Swindon Road Bus Shelter (near Cricklade Rugby Club), Cirencester - Co-Op Petrol Garage L: Leigh Delamere Service Station M4 M: Marlborough (Polly Tea Rooms) S: Membury Service Station M4, Chieveley Service Station M4, Reading Mereoak Park & Ride (M4, J11) Pickup Routes marked with a # are restricted. PLEASE NOTE: Tours marked with an * are inclusive of admission. We cannot guarantee any named stars will appear in any performace. ^SPECIAL OFFERS: Expiry dates apply for Special Offers/Early Bird Rates, please call for full details. Itinerary and further details are available for all day trips at www.barnescoaches.co.uk GROUP DISCOUNTS: On many excursions we are able to offer a discount on groups of 10 or more. COACH TRAVEL ONLY: Most of our Day Trips that include entry (Alton Towers etc) are also available as Coach Travel Only. Please call us for a price.
02 Contents
Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
Brochure Highlights... Don’t Miss! Page no.06
Highclere Castle Page 12
Warner Bros. Studio Tour: The Making of Harry Potter Page 6 & 12
like us on facebook: @Barnescoaches
Brochure Highlights
03
BARNES
ISSUED: 01/02/2021
Safety Measures For Your Trip
Protection
• It is now a legal requirement to wear a face covering on all public transport. If you do not wear a face covering you will be breaking the law and could be fined. • People with a ligitimate reason and Children under 11yrs are exempt from wearing a face covering. • A cloth face covering should cover your mouth and nose while still allowing you to breathe comfortably. Allowed: Cloth face covering; surgical mask; (FFP) face masks without valves. Not allowed: (FFP) face masks with valves; face shields. • Our drivers will be wearing a face covering. • Hand sanitizer will be available on board, please use as you enter the vehicle. However we do advise bringing and using your own. • The toilet on the coach will only be available during the current period for extreme emergency use.
Social Distancing
• We have limited the capacity on our coaches to make social distancing easier for our passengers. • You may not get the seats that you have reserved at the time of booking as we may build a seating plan to help with Social Distancing. • To ensure Social Distancing, the front row and all aisle seats on the Off Side may not be available to book. • To ensure Social Distancing, we require bookings of 1 persons to sit on the Off Side (You will not be sat next to anybody else).
Introducing “Family Groups” / Rule of Six
A “Family Group” is defined as members of your own household or support bubble. • Please ensure you only sit in the seats assigned to your “family” group. • You must stay in your “Family Group” whilst on and off the coach. This includes whilst at hotels, attractions etc. • If your booking contains more than one “family” group, then please ensure to let us know so that we can seat each group separately.
The safety of our passengers is always our top priority. Boarding
• When standing at your pickup point (or at destination waiting to return), please ensure you are stood 2m away from other booking “Family Groups”. • There is no need to hand the driver your paperwork, just give our driver your name or booking reference number. • Check in to your coach by scanning the NHS Test and Trace QR code when boarding. • Hand sanitizer will be available on board, please use as you enter the vehicle. (However we do advise bringing and using your own.) • When entering the coach whenever possible please fill from the back first. When exiting the coach please empty from the front first. • Please be patient as queues are likely and boarding and alighting the vehicle will take longer than normal.
Cleaning
Our coaches are disinfected and cleaned after every run, we do this with an approved disinfectant by ptcxtrasan which is sprayed into the atmosphere and settles on all surfaces and will help prevent the cross-infection of bacteria & viruses such as Covid-19.
What can you do?
• Do not travel if you are experiencing symptons of COVID-19. These include a high temperate, a new continuous cough, loss of smell or taste. • Please check your temperature before travelling with us. Some attractions require us to temperature check all passengers - if you fail a temperature check, neither you nor your Family Group/Support Bubble will be able to travel and no refund will be available. • Wash your hands before travelling and if you can, bring hand sanitiser with you for your journey. Due to the ongoing changes with Government guidelines, please check our Coronavirus w ebpage for any changes to the above policies, you can do this by scanning this QR Code or visiting our website here: www.barnescoaches.co.uk/coronavirus-safety
SCAN ME
March - April Day Trips Swindon Bus Station
Date Destination Adult Senior Child Dept Back Pickup MARCH Sun 28 Mar Ideal Home Show - Olympia, London £37* £35* £14* 0845 2030 AS Wed 31 Mar Ideal Home Show - Olympia, London £35* £33* £14* 0845 2030 AS APRIL Thur 1 Apr Trago Mills: Merthyr Tydfil £22 £20 £14 1000 1930 ACDL Fri 2 Apr Blossom Trail Scenic Drive (short toilet stop only) £21 £19 £14 1330 1900 AE Sat 3 Apr Abergavenny (Market Day), Caerphily & Brecon Beacons £25 £23 £14 0900 1900 AL Ideal Home Show - Olympia, London £37* £35* £14* 0845 2030 ABCD Sun 4 Apr Kew Gardens £40* £36* £20* 0945 1930 ABCD Mon 5 Apr Mystery Drive (short toilet stop only) £21 £19 £14 1330 1900 AE Tue 6 Apr Cribbs Causeway £17 £15 £13 1000 1830 AL Bristol Zoo £17 £15 £13 1000 1830 AL Ideal Home Show - Olympia, London £35* £33* £14* 0845 2030 AS Warner Bros. Studio Tour - The Making of Harry Potter £78* £75* £58* 1230 2230 ABCD A Wed 7 Apr Weston Super Mare £21 £19 £14 1000 2000 ACDL RAF Cosford £26 £24 £14 0800 1930 AE Ironbridge & Blists Hill Victorian Town £26 £24 £14 0800 1930 AE Thur 8 Apr Beaulieu (inc. National Motor Museum) £42* £39* £24* 0930 2000 ABCD Bucklers Hard & Maritime Museum £30* £27* £19* 0930 2000 ABCD Exbury Gardens £38* £36* £20* 0930 2000 ABCD Fri 9 Apr Birmingham; Bullring, Primark etc. £22 £20 £14 0930 1930 AE Bournemouth £24 £22 £14 0830 2000 AB Poole £24 £22 £14 0830 2000 AB Sat 10 Apr Bognor Regis £23 £21 £14 0900 1930 AB Chichester (Market Day) £23 £21 £14 0900 1930 AB Ideal Home Show - Olympia, London £37* £35* £14* 0845 2030 ABCD Sun 11 Apr RAF Hendon £23 £21 £14 0900 1930 AS Ideal Home Show - Olympia, London £37* £35* £14* 0845 2030 ABCD Craft 4 Crafters, Bath & West Showground £29* £25* £14* 0830 1900 AL Mon 12 Apr Stratford upon Avon & Scenic Circular Cotswold Drive £20 £18 £14 1000 1800 AE London (Kensington or Park Lane) £24 £22 £14 0830 2030 ABCD Imperial War Museum £24 £22 £14 0830 2030 ABCD Tue 13 Apr Weymouth £25 £23 £14 0830 2030 AM Bletchley Park: Home of the Codebreakers £40* £38* £28* 0900 1830 A Milton Keynes: Shopping or MK Gallery £21 £19 £14 0900 1830 A Salisbury (Market Day) £17 £15 £13 0945 1830 AM Wed 14 Apr Bluewater Shopping Centre £26 £24 £14 0830 2030 AS Historic Dockyard Chatham £46* £42* £29* 0830 2030 AS Legoland Windsor Resort £54* £51* £46* 0830 2000 ABCD Thur 15 Apr Brighton £27 £25 £14 0830 2030 ABCD Bovington Tank Museum £21 £19 £14 0900 1900 AM Monkey World £21 £19 £14 0900 1900 AM Fri 16 Apr London (Kensington or Park Lane) £24 £22 £14 0830 2030 ABCD Tower of London £49* £41* £27* 0830 2030 ABCD Highclere Castle: “The Real Downton Abbey” & Newbury £42* £40* £30* 0930 1830 AB Sat 17 Apr Kew Gardens £40* £36* £20* 0945 1930 ABCD Cribbs Causeway £17 £15 £13 1000 1830 AL IKEA + Cribbs Causeway £17 £15 £13 1000 1830 AL Sun 18 Apr Weston Super Mare £21 £19 £14 1000 2000 AL Portsmouth (Gunwharf Quay) £22 £20 £14 0900 1930 ABCD Southsea £22 £20 £14 0900 1930 ABCD Isle of Wight (Ryde by Hovercraft) £39* £37* £31* 0900 1930 ABCD Sat 24 Apr Bournemouth £24 £22 £14 0830 2000 AM Poole £24 £22 £14 0830 2000 AM Sun 25 Apr Brecon Mountain Railway & Abergavenny £37* £34* £20* 0830 1800 ACDL Swanage (Via Sandbanks Ferry one way) £25 £23 £14 0830 2030 AB More trips to be announced soon! Keep an eye on our website for updates...
Weston Super Mare Wed 7th & Sun 18th April 2021 Adult Ticket: £21.00 Child Ticket: £14.00
Exbury Gardens Thur 8th April 2021 Adult Ticket: £38.00* Child Ticket: £20.00*
Craft 4 Crafters Sat 11th April 2021 Bath & West Showground Adult Ticket: £29.00* Child Ticket: £14.00*
Brecon Mountain Railway & Abergavenny Fri 16th April 2021 Adult Ticket: £37.00* Child Ticket: £20.00*
©Juliet Eden
06 0
DayTrips Trips Day
Abergavenny is a picturesque town steeped in history whilst bathing in the beauty of the Brecon Beacons national park. We then enjoy a scenic drive through the Brecon Beacons to our train.
Tower of London Fri 16th April 2021 Adult Ticket: £49.00* Child Ticket: £27.00*
Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
Book NOW FOR THE EASTER HOLIDAYS! Fri 2nd - Sunday 18th April 2021 Covid Health & Safety measures in place onboard & at attractions.
Barnes’ Blog
Stay up-to-date with the latest Barnes’ News! www.barnescoaches.co.uk/blog COVID-19 Vaccine Transportation
We are now able to offer a return transport service for covid vaccine appointments for a small charge. We recognise that this is a difficult time for a lot of our customers, many of whom are now being scheduled for their vaccine jabs with no means of transport. That’s why we are offering our pickup services, so you have one less thing to worry about! The price of this service will cost £24.00 Inc. VAT (for all areas) which will include a home pickup, journey to your vaccine location, our driver will wait for you and will then return you straight home after your jab. For full details, visit our blog or call our team on 01793 821303.
Barnes Workshop Garage
With our trips being temporarily paused at the moment due to lockdown, this has allowed our IRTEC qualified mechanics to offer their services to the public! As members of the DVSA’s Earned Recognition scheme you can guarantee a professional job. If you are in need of any mechanical work performed on your van, car, motorhome or any other large vehicle, please get in contact to discuss availability and pricing. Contact: Luke Barnes on 01793 821303 or email luke.barnes@barnescoaches.co.uk 08 Blog
follow us on twitter: @BarnesCoaches
Theatre Trips Date Show Venue Price Dept Pickup Thu 1 Apr Pretty Woman: The Musical Piccadilly Theatre £70* 1500 AS Sat 24 Apr Pretty Woman: The Musical Piccadilly Theatre £126* 1000 ABCD Sat 22 May Strictly Come Dancing - The Professionals Motorpoint Arena, Cardiff £92* 1030 AL Sat 19 Jun Back To The Future: The Musical Adelphi Theatre £131* 1000 AS Sat 19 Jun Anything Goes Barbican Theatre £123* 1000 AS Fri 25 Jun The Prince of Egypt Dominion Theatre £73* 1500 AS Sat 26 Jun Hairspray - UK Tour Bristol Hippodrome, Bristol EBR £66* 1130 ACDL Sat 3 Jul Mrs Brown’s Boys D’Live Show Utilita Arena Birmingham, B’ham £77* 0930 AE Sat 3 Jul Waitress Bristol Hippodrome, Bristol £83* 1130 ACDL Sat 24 Jul School of Rock Bristol Hippodrome, Bristol EBR £83* 1130 AL Thu 29 Jul Sister Act Eventim Apollo £84* 1000 ABCD Thu 5 Aug Frozen the Musical Theatre Royal Drury Lane £77* 1430 AS Fri 13 Aug Joseph and the Amazing Technicolor Dreamcoat London Palladium £84* 1500 ABCD Sat 11 Sep Beauty & The Beast Bristol Hippodrome, Bristol £95* 1130 ACDL Sat 2 Oct Jersey Boys Trafalgar Theatre £111* 1000 ABCD Sun 10 Oct Horse of The Year Show (NEC) NEC, Birmingham £85* 0830 AE Sat 16 Oct Frozen the Musical Theatre Royal Drury Lane £108* 1000 AS Sat 20 Nov Riverdance 25th Anniversary Show Bristol Hippodrome, Bristol £79* 1630 ACDL Sun 28 Nov Birmingham International Tattoo Utilita Arena Birmingham, B’ham £54* 0930 AE 2022 Sat 22 Jan Strictly Come Dancing - Live Tour Utilita Arena, Birmingham £99* 1000 AE Fri 4 Mar Anton & Erin Hexagon Theatre, Reading £64* 1530 ABCD Sat 26 Mar Jeff Wayne’s The War of The Worlds Motorpoint Arena, Cardiff £122* 1100 ACDL Sat 25 Jun Mamma Mia Bristol Hippodrome, Bristol £86* 1130 AL *EBR: Early Bird Rate
Joseph Fri 13th August 2021 London Palladium Ticket & Coach: £84.00* Joseph And The Amazing Technicolor Dreamcoat is one of the world’s most beloved family musicals. Released as a concept album in 1969, this multi award winning show has been performed hundreds of thousands of times!
Horse of The Year Show Sun 10th October 2021 NEC, Birmingham Ticket & Coach: £85.00* The biggest week of the year for equestrian entertainment is back! Horse of the Year Show 2021 has something for everyone to enjoy, including fine dining, shopping and a chance to get up close and meet some of the horses themselves.
Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
04 April Day Trips Theatre Shows 09
Pre-book the perfect getaway...
NEW 2021 UK & European Holiday Brochure Out Now
FREE H UPS O OME PIC KN 4 DA HOLIDA Y Y *T&C S & OVER S ! webs ’s Apply, s * ite fo e r det e ails.
Request a free holiday brochure on 01793 821303 (Option 1) or view & download on our website: www.barnescoaches.co.uk/brochures Book with confidence knowing your funds are financially protected by Bonded Coach Holidays. (Bonded Coach Holidays is the consumer protection scheme for Coach Based Package Holidays) Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
Theatre Shows Concerts
10 11
Concerts Date Event Venue Coach 2021 & Ticket Thu 8 Apr 5 Seconds of Summer Utilita Arena Birmingham, B’ham £74* Sat 17 Apr Andre Rieu Resorts World Arena, B’ham £167* Mon 19 Apr Celine Dion Utilita Arena Birmingham, B’ham £147* Sat 29 May Pet Shop Boys Resorts World Arena, B’ham £133* Fri 4 Jun Kaiser Chiefs Live after Racing Bath Racecourse £68* Mon 7 Jun Queen & Adam Lambert The O2, London £189* Thu 10 Jun Rag’n’Bone Man Westonbirt Arboretum, Tetbury - Sat 12 Jun Madness Westonbirt Arboretum, Tetbury - Mon 14 Jun JLS Motorpoint Arena, Cardiff £95* Sat 24 Jul Classic Ibiza Bowood House - Sat 14 Aug Newbury Races with Olly Murs Newbury Racecourse - Sat 21 Aug Westlife Wembley Stadium, London from £129* Sat 18 Sep Newbury Races with Rick Astley Newbury Races EBR £60* Fri 22 Oct Simply Red Resorts World Arena, B’ham £113* Sun 21 Nov Elton John Resorts World Arena, B’ham £149* Mon 29 Nov Michael Ball & Alfie Boe Resorts World Arena, B’ham £113* Fri 10 Dec Gary Barlow Resorts World Arena, B’ham £126* Thu 16 Dec Il Divo Utilita Arena Birmingham, B’ham £139* EBR = Early Bird Rate
Swindon Bus Station
Coach Dept Pickup Only £31 1500 AE £48 1530 AE £44 1500 AE £42 1500 AE £29 1430 AL £53 1400 AS £17 1700 AE £17 1700 AE £36 1600 AL £18 1700 A £20 1030 A £45 1330 AS £27 1030 A £39 1500 AE £47 1530 AE £38 1500 AE £40 1500 AE £42 1500 AE
Classic Ibiza Sat 24th July 2021 Bowood House Return Coach Travel: £18.00
JLS Mon 14th June 2021 Motorpoint Arena, Cardiff Ticket (Block 8) & Return Coach: £95.00* Return Coach Travel: £36.00
Simply Red Fri 22nd October 2021 Resorts World Arena, Birmingham Ticket (Block 16) & Return Coach: £113.00* Return Coach Travel: £39.00
Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
04 April Day Trips Concerts 11
Pre-Sales Date Destination 2021 Sat 22 May Champagne Afternoon Tea at The Ritz & Regent Street Shopping Wed 2 Jun Warner Bros. Studio Tour - The Making of Harry Potter Fri 4 Jun Kaiser Chiefs Live after Racing - Bath Racecourse Sat 5 Jun Bath & West Show, Shepton Mallet Thu 17 Jun Royal Ascot: Ladies Day [Coach Travel Only] Royal Ascot: Ladies Day [Windsor Enc.] Royal Ascot: Ladies Day [Village Enc.] Royal Ascot: Ladies Day [Queen Anne Enc.] Sun 20 Jun BBC Gardeners’ World Live & Good Food Show (NEC) Sun 27 Jun Creative Craft Show - NEC, Birmingham Thu 8 Jul Hampton Court Palace Garden Festival Fri 9 Jul Hampton Court Palace Garden Festival Sat 10 Jul Hampton Court Palace Garden Festival Sun 11 Jul Hampton Court Palace Garden Festival Sun 18 Jul Royal International Air Tattoo (RAF Fairford) Wed 4 Aug Liverpool FC Stadium Tour Fri 6 Aug Buckingham Palace & Royal Windsor Sat 14 Aug Newbury Races with Olly Murs (Coach Travel Only) Tue 17 Aug Buckingham Palace & Royal Windsor Thu 26 Aug Buckingham Palace & Royal Windsor Sat 4 Sep Buckingham Palace & Royal Windsor Champagne Afternoon Tea at The Ritz & Regent Street Shopping Mon 6 Sep Highclere Castle: “The Real Downton Abbey” & Newbury Sat 18 Sep Newbury Races with Rick Astley [Early Bird Rate] Newbury Races with Rick Astley - Coach Travel Only Thu 23 Sep Chelsea Flower Show Sun 26 Sep Buckingham Palace & Royal Windsor Malvern Autumn Show Sun 10 Oct Horse of The Year Show (NEC) Sat 6 Nov Bridgwater Carnival Sun 21 Nov Longleat: Land of Light (Inc. Safari & attractions) Wed 8 Dec Longleat: Land of Light (Inc. Safari & attractions) Sat 18 Dec Longleat Land of Light (Inc. Safari & attractions) More trips to be announced...
Adult £129* £78* £68* £45* £31* £77* £102* £125* £45* £32* £54* £54* £54* £54* £73* £58* £52* £20 £52* £52* £52* £129* £42* £60* £27 £125* £52* £42* £85* £26 £56* £56* £56*
Senior £128* £75* £67* £43* £29* £75* £100* £123* £42* £30* £52* £52* £52* £52* £71* £51* £47* £18 £47* £47* £47* £128* £40* £58* £26 £123* £47* £40* £73* £22 £54* £54* £54*
Child
Swindon Bus Station Dept Back Pickup
£127* £58* £66* £14* £14 £14 £14 £14 £14* £23* £14* £14* £14* £14* £14* £26* £29* £14 £29* £29* £29* £127* £30* £25* £25 £115* £29* £14* £67* £14 £40* £40* £40*
0900 0830 1430 0900 0945 0945 0945 0945 0800 800 0800 0800 0800 0800 0745 730 0815 1030 0815 0815 0815 0900 0930 1030 1030 800 0815 0900 0830 1230 0930 0930 0930
1800 1830 2359 1930 2030 2030 2030 2030 2000 1830 1930 1930 1930 1930 1930 2130 2000 2130 2000 2000 2000 1800 1830 2130 2130 1930 2000 1830 2130 100 2030 2030 2030
AS ABCD AL AL AS AS AS AS AE AE AS AS AS ABCD A AE AS A ABCD ABCD AS AS AB A A ABCD ABCD AE AE ACDL ACD A+Chipp ACD
Buckingham Palace & Free Time in Windsor Fri 6th, Tue 17th, Thu 26th August, Sat 4th & Sun 26th September 2021 Adult Ticket: £52.00* | Senior Ticket: £47.00* | Child Ticket: £29.00* Buckingham Palace is recognised around the world as the home of The Queen, the focus of national and royal celebrations as well as the backdrop to the regular Changing the Guard ceremony. We are in Buckingham Palace from 1200 – 1500 and aim to drop you off beforehand at around 1100. Afterwards we will make our way to Royal Windsor where there will be some free time.
12 Pre-Sales
follow us on twitter: @BarnesCoaches
Booking Information, Terms & Conditions for Day Excursions Please read these conditions of carriage carefully and if they do not meet your requirements a full refund will be granted within 7 days of the date of your booking (48 hours in the case of bookings being made within 28 days of departure). These conditions of carriage set out clearly and simply the responsibilities which we have to you and which you in turn have to us. Booking your excursion: You may book an excursion by visiting one of our travel offices, or by telephone or on our website. For day excursions full payment is required at the time of booking, but seats can be held on option for 7 days (48 hours within 14 days of departure) pending receipt of payment and subject to tour availability. Your booking will be confirmed by the issue of an Excursion Ticket showing your joining point and time. If you change your booking: If, after your Excursion Ticket has been issued, you wish to transfer to another of our day excursions we will do our utmost to make the changes, provided that notification is received at our offices from the person in whose name the booking was made. This must be accompanied by a payment of £3 to cover administration costs. If your booking includes a ticket for an event, show or concert, it may not be possible to change this in which case a cancellation charge as detailed below would be payable. Any alteration by you within 2 days of departure will be treated as a cancellation of the original booking and will be subject to the cancellation charges set out below. Other alterations such as the addition of requests or change of pick-up point must be notified and accompanied by a payment of £3 to cover administrative costs. Changes of pick-up point or any additional special requests cannot be guaranteed within 2 days of departure. If you cancel your excursion: You, or any members of your party, may cancel your excursion at any time provided that the cancellation is made by the person in whose name the booking was made. Any cancellation by you will be treated as a cancellation of the original booking and will be subject to the cancellation charges set out below, which shows the Period before departure within which cancellation is received and the relevant Amount of cancellation charge is a % of the excursion price: More than 2 days Refund in the form of Travel Credit minus £3 administration fee 2 days or less 100% For excursions where Event/Theatre/Concert Tickets have been purchased the following cancellation charges will apply: 100% NOTE: If the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges. If we cancel or amend your booking: The arrangements for our excursions are made many months in advance. Sometimes minor amendments (such as to departure times of pickup points) are unavoidable and we reserve the right to amend details when required. We will do our best to keep you informed. For major amendments, such as cancellation due to insufficient bookings, passengers will be offered the choice of an alternative tour if available, or a refund in full of all monies paid. Either way, the company shall be exempt from any further liability. Missed departure: Your Excursion Ticket clearly shows the departure point and time. Please check this carefully. You are responsible for ensuring that you are at the correct departure point at the correct time, and we cannot be liable for any loss or expense suffered by passengers because of their late arrival at any departure point. All drivers have a list of passengers joining at each point shown on client’s tickets, and in the event of clients not being at the arranged point will make every endeavour to trace them. The coach will wait a reasonable time, but if a client is delayed or not able to join the coach early notification avoid unnecessary delay and inconvenience to other passengers. Delays/missed show/event etc. We arrange departure times to give reasonable allowance for delays which may be incurred en route to venues. In the event of delays beyond our reasonable control (e.g. accidents/roadworks etc.), liability is restricted to returning you to your point of departure. Coach breakdown: In the event of coach breakdown, we will normally be able to provide alternative transport arrangements in sufficient time to avoid a major impact on your day. If the show/event is missed, or the day severely curtailed as a result of coach breakdown, then the company will accept liability and passengers will be offered the choice of an alternative tour if available, or a refund in full of all monies paid. Either way, the company shall be exempt from any further liability. Show castings: We are unable to guarantee that advertised or particular performers will appear in any show or concert, and no refund will be made unless offered by the supplier/promoter. Right of admission: The right of admission to any event is reserved to the promoter. The company will not accept any liability or offer any refund or compensation in the event that you are refused entry to a venue by nature of your behaviour or demeanour (e.g. being drunk or under the influence of alcohol, being, or appearing to be, under the age limit for admission, acting in such a manner that you are refused entry). You must be prepared to be subjected to a security search of your person and belongings. Cancelled event/show: In the event of a show/event being cancelled 12 hours or more before commencement of the performance, we will make every endeavour to contact clients to inform them of the cancellation. The company will endeavour to obtain a transfer to a rescheduled date or refund in full. Children & Seniors: Senior Citizens are classed as 65+ for men and 60+ for women. Children of 15 years of age and under must be accompanied by an adult. However, children 16 years of age may travel unaccompanied with the written permission from a parent or guardian, but this does not qualify them to accompany other children under the age of 16 who do not have parent or guardian permission. Regardless of the above, there may be other age limitations imposed by the organisers of an event, show or concert. On some excursions a reduction in price may be available for children and seniors. See individual trip details. Coach seating: Coach seats are normally allocated at the time of booking and subject to availability at that time. However, seat locations cannot be guaranteed because occasionally it may prove necessary to reallocate seating due to circumstances beyond our control. Journey times, pick up and return schedules: Although you will be provided with anticipated details at the time of booking, these cannot be guaranteed and may change due to circumstances beyond our control. Special requests if you have a special request, we will do our best to help, but we cannot guarantee that it will be fulfilled. Please inform us of your request before you make your booking. Passenger behaviour: We reserve the unconditional right to refuse a booking or terminate a client’s booking in the event of unreasonable conduct which in our opinion is likely to cause damage, distress, danger or annoyance to other clients, employees, property or to any third party. If you are prevented from travelling or continuing your excursion by such a termination our responsibility for your excursion thereupon ceases. Full cancellation charges will apply, and we will be under no obligation for any refund, compensation or loss which you may incur. Passengers with disabilities: Should you or a member of your party have any medical condition or disability that may affect the excursion, or theatre booking, please advise us prior to confirming the booking so that we can advise as to the suitability of the excursion or theatre arrangements. If a passenger requires assistance, then they must travel with an able-bodied carer or friend. We will make every effort to accommodate the passenger. Please advise us in advance if you intend to use a wheelchair – spaces are limited. Motorised scooters do create a series of practical difficulties however we can accommodate a limited number on board though they do need to be Class 2 and a maximum of 24” wide and 40” long. If you have a complaint: If you have a complaint during your excursion, please inform, in the first instance, the supplier of the service and then inform our driver who will do his/her best to help you there and then. If the matter is not resolved on the day you must notify us in writing within 14 days of the completion of your excursion and this must be sent to the address below. Failure to establish your complaint immediately in accordance with the above procedure may affect the outcome of it. Travel insurance: In view of the relatively high cost of some of our inclusive Day Excursions we strongly recommend that our clients are covered by personal Travel Insurance. This does not need to be our Insurance. Address for communications: Barnes Coaches Ltd. Woodside Road, South Marston Park, Swindon, Wiltshire, SN3 4AQ. All term and conditions are under English Law. PLEASE NOTE: Tours makerd with an * are inclusive of admission. ^SPECIAL OFFERS - Expiry dates apply for special offers/Early Bird Rates, please call for full details. We cannot guarantee any named stars will appear in any performance. SPECIAL OFFERS: Expiry dates apply for Special Offers/Early Bird Rates, please call for full details. Itinerary and further details are available for all day trips at www.barnescoaches.co.uk GROUP DISCOUNTS: On many excursions we are able to offer a discount on groups of 10 or more. COACH TRAVEL ONLY: Most of our Day Trips that include entry (Alton Towers etc) are also available as Coach Travel Only. Please call us for a price.
Booking Hotline: 01793 821303 or visit www.barnescoaches.co.uk
Terms & Conditions 13
How To Book: Book Online
You can book all of our day trip tours, concerts and theatre trips on our website. www.barnescoaches.co.uk
Call Our Team
To talk to one of our travel experts, call us on: 01793 821303 (Option 1)
Visit Us
Main Office: Barnes Coaches Unit E, Woodside Road, South Marston Park, Swindon, SN3 4AQ
Social Media
Booking Agents: Swindon: Tourist Information Centre, Central Library, Regent Circus, Swindon.
/BarnesCoaches
@BarnesCoaches
Royal Wootton Bassett: Cannon Travel, 1 Borough Fields Royal Wootton Bassett. Chippenham: Tourist Information Centre, High Street, Chippenham.
@BarnesCoaches
Cirencester: Tourist Information Centre, Corinium Museum, Cirencester. Highworth: Library, Brewery Street, Highworth Visit Highworth, High Street, Highworth
