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5: Safety Measures On Board
BARNES
ISSUED: 08/12/2020 Safety Measures For Your Trip
Protection
• It is now a legal requirement to wear a face covering on all public transport. If you do not wear a face covering you will be breaking the law and could be fined. • People with a ligitimate reason and Children under 11yrs are exempt from wearing a face covering. • A cloth face covering should cover your mouth and nose while still allowing you to breathe comfortably.
Allowed: Cloth face covering; surgical mask; (FFP) face masks without valves. Not allowed: (FFP) face masks with valves; face shields.
Our drivers will be wearing a face covering. Hand sanitizer will be available on board, please use as you enter the vehicle. However we do advise bringing and using your own. The toilet on the coach will only be available during the current period for extreme emergency use.
Social Distancing
• We have limited the capacity on our coaches to make social distancing easier for our passengers. • You may not get the seats that you have reserved at the time of booking as we may build a seating plan to help with Social Distancing. • To ensure Social Distancing, the front row and all aisle seats on the Off Side may not be available to book. • To ensure Social Distancing, we require bookings of 1 persons to sit on the Off Side (You will not be sat next to anybody else).
Introducing “Family Groups” / Rule of Six
A “Family Group” is defined as members of your own household or support bubble. • Please ensure you only sit in the seats assigned to your “family” group. • You must stay in your “Family Group” whilst on and off the coach. This includes whilst at hotels, attractions etc. • If your booking contains more than one “family” group, then please ensure to let us know so that we can seat each group separately.
Boarding
• When standing at your pickup point (or at destination waiting to return), please ensure you are stood 2m away from other booking “Family Groups”. • There is no need to hand the driver your paperwork, just give our driver your name or booking reference number. • Check in to your coach by scanning the NHS Test and Trace QR code when boarding. • Hand sanitizer will be available on board, please use as you enter the vehicle. (However we do advise bringing and using your own.) • When entering the coach whenever possible please fill from the back first. When exiting the coach please empty from the front first. • Please be patient as queues are likely and boarding and alighting the vehicle will take longer than normal.
Cleaning
Our coaches are disinfected and cleaned after every run, we do this with an approved disinfectant by ptcxtrasan which is sprayed into the atmosphere and settles on all surfaces and will help prevent the cross-infection of bacteria & viruses such as Covid-19.
What can you do?
• Do not travel if you are experiencing symptons of COVID-19. These include a high temperate, a new continuous cough, loss of smell or taste. • Please check your temperature before travelling with us. Some attractions require us to temperature check all passengers - if you fail a temperature check, neither you nor your
Family Group/Support Bubble will be able to travel and no refund will be available. • Wash your hands before travelling and if you can, bring hand sanitiser with you for your journey.
Due to the ongoing changes with Government guidelines, please check our Coronavirus webpage for any changes to the above policies, you can do this by scanning this QR Code or visiting our website here: www.barnescoaches.co.uk/coronavirus-safety