General Information facilities & hours

Civic Center (CC)

Main Administrative Office

327 W. Wilson St. 630-879-5235

Fax 630-879-9537

Main Office Hours

Monday – Friday, 8:30 am – 4:30 pm

Eastside Community Center (ESCC)

14 N. Van Buren St.

630-406-5282

Eastside Office Hours:

Monday – Friday, 8:30 am – 4:30 pm

Holiday Office Hours

During the Summer session, the offices will be closed on the following days:

• July 4 – Independence Day

Ways to Contact Us

630-879-5235 registrations@bataviaparks.org

Chat with us at bataviaparks.org

Visit one of our facilities

NSF Checks

Checks returned for non-sufficient funds will be assessed a $20 service fee.

Program Refund Policy

Refunds will be considered for the following reasons:

• Class Cancellations/Park District Closings; Class Cancellations or Park District Closings will result in a refund that will be mailed to the person who was enrolled in the class unless the participant is a minor, the refund will go to the parent/guardian who signs the registration form. If you wish to apply this refund to another class, you must notify the Park District immediately.

• Refunds 5 Business Days Prior to Class; Refund requests received 5 business days before the first class meeting will be accepted, less a service charge. If application is received less than 5 business days prior to start of program and it causes enrollment to fall below minimum and the spot cannot be filled; no refund will be given.

• Refunds After Start of Program; Refund requests received after the second meeting of the program will not receive a refund with the exception of a written medical excuse prior to completion of the program. Fees will be pro-rated starting with the day the refund form is received in the Park District office. A $5 service charge and program supply costs will be deducted from the amount of refund for each program, including medical reasons. Medical excuses will result in a pro-rated refund based upon the number of classes held prior to the date listed on the physician’s excuse. If program falls below the minimum required and the spot cannot be filled, no refund will be given.

• One-day Program Refunds; (with the exception of Klub Fun) Applications for refunds for one-day programs must be submitted 5 business days prior to class starting in order to receive a refund. Refunds will not be accepted after the class has ended.

• All refunds will be issued in the form of a check when a refund application is approved before the class starts. Checks are processed by the Batavia Park District front office bi-monthly and sent via mail.

• All refunds applied for are subject to a $5 service charge. Instances where fees are $10 or less, the service charge will be based on 10%.

• Kids’ Club, Klub Fun, New Horizons, and Camp SUN-sational participants are subject to different terms of refund and withdrawal policy. See parents’ manuals or description for more information.

• Please allow two weeks to receive refunds. Refunds will be applied to any outstanding balance owed on any programs or activities.

Inclement Weather Policy

For program and event updates or cancellations, please visit bataviaparks.org/rainout. The umpires or instructors decide the status of play after program starts. They will base their decisions on the field conditions and the likelihood of rain or thunder.

Nonresident Fee Policy

The Batavia Park District residents make a significant contribution to the operation of the park district via property taxes. The boundaries were established with the formation of the park district in 1969. A copy of a map showing the park district boundaries is printed in the brochure and available at the park district office. Persons living outside the park district boundaries may be required to pay an additional fee to register for programs.

Electronic Signature Readers:

Electronic signature readers have been installed, which will eliminate the need for you to complete a paper form every time you register. The electronic reader will capture your signature and confirm that you’ve agreed to the liability waiver and release of all claims. Signatures will stay on file for 12 months, and after that time you will simply stop in to sign the waiver again. If you are a regular phone-in customer, we will need to capture your signature in person in order for you to do subsequent registrations by phone. Online registration will not be affected by this new procedure.