The Technology Workplace - Kellie Payne, Inside, May 2015

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Tmt Tt^"N^t^^I W^^WPIA^t DiscoL". sc: 1<, 311ic IDa\, Inc, Bats!, Sinai't associate

director' ill coin'ersation I\, ithi, ,^Id, ! coeditor Gillian S, :I'isicr.


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Over the past seven years, a research project by leading Australian architectural practice Bares Smart has examined the tech industry, which CUIminated in a white paper: 'The Technology Workplace'. The paper shows how tech companies are nipping the traditional othce model due to their

unique way of working, InterestingIy, it finds tech workers spend more time chained to their desk than workers in

any other industry! They also value completely different things than most workers, such as lifestyle perks. Bates Smart associate director Kellie

Payne has led the transformation of tech offices, most recently the AsX

Australian Liquidity Centre. . GSs wit", d, ,,,,, ep"perseto", to rind?

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KP: How tech industries work differ-

endy. .. Our technology business clients were demanding a very different workspace solution from our more traditional professionalservices clients, As an evidence-based design practice, we were curious to understand the innuences and business pressures driving

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those results.

When we analysed all the data cal. Iected over the past seven years it was

abundantly clear that the technology sector works differently and. when you

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think about it, that makes sense. The

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technologyindustryis disruptive by its very nature, making the impossible possible, so there must be something different in the way they are working. Who Is gel"g to use ,"e res", CS? We have distilled our data to five key learnings that we believe are useful to building owners and developers, tenants and their representatives. large financial companies. new start-ups and those that are now 'grown-up', other businesses that are looking to grow and relocate.

At the same time we provide in-

sight into how these businesses enable collaboration, how they empower their people co think and how they create that great sense of community - all great concepts that most CEOs today are grappling with. E!CPI@," CiteA, ,e"c"r"eru"d",,, yt, ,e Jimdt"83 d4@"ered to e^peet",, ores? The Allen curve was established by MIT's (Massachusettslnstitute of Tech-

nology's) Professor IThomas Jl Allen in the late 1970s. His study demonstrated that the further away from someone you were, the less you communicated with them.

This research has been retested by another research team in 2014, analys. ing email and phone communication as well. In one experiment, engineers who shared workspace were 20 percent more likely to communicate digitally

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and emailed four times more frequent- anat do tech depart", e"ts ",""t?

able to establish strong and effective

collaborative teams was paremount to Iy when collaborating on a project, as They want to be able to think. They want to display their thinking and show- them. opposed to a remote team. These talented teams are at a preMost Importantly. these teams had case their ideas in their workspace and

32 percent faster project completion

they want feedback.

inium. and we spend alot of time and

They want to be able to collaborate effort to understand which priorities

times.

This evidence shows us that we need and work with their team and to do

appeal.

to be vigilant when establishing remote- meaningful work and have the OPPorru-

mat "re ,,, e keyg, DIPt" strutegteS They want access to their boss and for tech coinp"", es?

Iy located teams.

nity to make a difference.

Win, Is a tech"o10^, e"v, ro""reinr

the business leaders - easy access to

Faster to market with the new best

thing. Without the advantage of an so d!^'ere"tto"",, other- agile, for share skills, knowledge andideas. And they want all the perks. At Cain. accurate crystal ball to predict the etc", pts, is used differe"t!!, in tech palgn Monitor they have an amazing future, tech companies rely on a culture depart", e, ,, s? of ideas and innovation. You just never Tech teams collaborate, They work to chef who puts on a cooked breakfast a very short cycle, and the day is made and lunch for their whole team every

know when or where the 'next best

up of multiple quiet focused individual day. Not to mention the fantastic coffee thing' will come from. tasks interspersed with team reviews and adjustments. To make this happen they need to sit closely together and hear what each other is doing. They

This gives rise to a particular workplace challenge, in that growth can be VC"r, ^secrc"SPC"s st"rt-"p, cor, ,b- unpredictable and exponential. Their Its, ted""dF, "Tech8fore!r, ,", pre, the need for space can expand 30 to 50 per and homemade treats.

need to jumpinto creative or collabo- StockE, :c, ,""ge. wigtts the prim", y cent over the course of alO-yearlease. rative mode to share and display their charr, "priorities10's torus teeth

The key challenge is how to accommo-

date that growrh within the existing ideas, Their spaces tend to be 'hackable' coinp"", co dere, 0"? This was a really interesting piece structure of the property industry. - allowing the tech worker to reconfigure the space to suit their immediate needs.

Lease flexibility is crucial for both of data the priorities for staff shift from lifestyle perks as a young start-up expansion and contraction. Co- work-

This need to work closely drives the to the ability to make an impact as the ing hubs and incubators offer a social tech staff to be in the othce at their desk company develops. If you think about this. as the near their team, In fact. they are in the

network and business development opportunities along with month-to-month

workplace 12 percent more often and at company grows and develops, it would leases for smaller businesses. For those their desksi4 percent more often than be easy for staff to belost in the crowd, businesses that are more established, teams in other industries.

with a sense that they no longer have there are sublease options to expand

the influence they did as a person in a into additional floors or across multiple

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smalldeveloping start-up. Maintaining buildings. The next challenge for tech business the ability to access mentors and share ideas as the company grows, allowing becomes maintaining that connected people to make an impact is critical to and activated community vibe across the long-term success of the business. multiple sites. For the AsX IAustralian Securities EXchangel teams, maintaining their tightknit group (TKG) was the most jin-

portant issue for their staff. Their teams are very performance focused and being


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