This issue…
Your guide to Autumn days out in our area
The magazine for the people of Bath and North East Somerset | Autumn 2015
Win £50
in our phot competitio o n on page 6
Rural housing
Increasing the supply of homes in rural communities
Have your
say!
…on proposals for a Park and Ride scheme for the east side of Bath Brought to you in partnership with:
Plus... All the latest news including riverside safety and fresh help for young carers
Welcome
Autumn 2015
If you have problems reading this magazine, please contact Bath & North East Somerset Council for a braille or larger version on 01225 477495
FOLLOW ME ON TWITTER @BathnesLeader
W
elcome to the Autumn 2015 edition of Connect. I hope you’ve all had chance to take a nice break over the summer – perhaps making the most of when we had good weather to enjoy the breathtaking scenery across Bath and North East Somerset. We’ve certainly been busy at the Council over the past few months. One of our new administration’s top priorities is to improve local transport – making it easier for residents, businesses and visitors to get around our area. As part of this, we’re taking action to meet people’s needs for a Park and Ride to the east of Bath. On page 24, you can find out about the potential sites and how you can have your say and help us to choose the preferred location. The chosen Park and Ride site will be fed into our Placemaking Plan – which we will shortly be consulting with
communities on to help shape the future of developments in their local areas. Again, we’re keen to hear your views on this. Take a look at page 16 to discover how you can get involved. We’re firmly committed to delivering new homes across the area and on page 10 you can see how we’re working with housing associations and parish councils to improve the supply of rural affordable homes so that our young people can continue to build a future for themselves in their local community.
Newsdesk............................... 4 The latest news from our area. Includes your chance to win £50 in our competition
Events diary............................ 8 Autumn events: family fun, theatre, arts, exhibitions, music and a whole lot more
Rural homes ......................... 10 Addressing the shortage of affordable rural homes will help communities stay together
“We’re firmly committed to delivering new homes across the area”
Tackling flood risk..................12
Finally, as the weather begins to turn more autumnal, I encourage you to take a look at details of our new Local Flood Risk Management Strategy on page 12 – including how you can comment on the strategy, along with top tips on how to prepare for and cope with floods.
Taking it personally................19
Councillor Tim Warren, Leader of Bath & North East Somerset Council
Some valuable tips on how to become an even better recycler
is brought to you by...
Connect magazine is distributed to 76,000 households. It is produced in partnership between Bath & North East Somerset Council and MediaClash
In this issue...
MediaClash, Circus Mews House, Circus Mews, Bath BA1 2PW T: 01225 475800 W: www.mediaclash.co.uk
Plans are being made for managing local flooding and your opinions are valuable
Shaping the future...................16 Planning for new housing works best when local people are involved in the decisions
Sirona’s teams tailor their services to meet the needs of the individual
Have your say!........................ 24 There are plans to put a Park and Ride on the east side of Bath. What do you think?
Feed me and win!.................. 26
Your care, your way............... 28 Your feedback is required to help plan community services
Services directory................. 34 Your useful A-Z reference guide to the Council’s services
Meet the.................................. 38 The Council’s Parks team
For advertising enquiries contact lisa.rodd@mediaclash.co.uk www.bathnes.gov.uk | 3
Newsdesk Newsdesk
Keeping you informed with the latest news from the area
Keynsham continues to flourish
Regeneration success Public and private investment is boosting the economy and improving life for the people in Keynsham and Radstock
A
cluster of Council-led projects aimed at improving life for the residents of Keynsham and Radstock is getting results, thanks to a programme of public and private investment. Keynsham’s Community @ 67 has set up a new initiative to help local people looking for work as a result of funding made available through Section 106. The project is supported by Curo Community Housing Trust, B&NES and Keynsham Town Council through Section 106 funds, intended for use for social and community projects. The scheme, providing support for residents, is working with the Department of Work and Pensions (DWP) and Community Learning to offer help, including retraining opportunities, help with IT skills and advice on preparing CVs. It has appointed Clean Slate Training and Employment in Bath to deliver courses and workshops. Community @ 67 celebrated its fifth anniversary in July with a host of activities at the centre, including outdoor games, brunch
4 | Connect | Autumn 2015
for teenagers, help with getting online at the Internet Café and a day of arts and crafts. In another initiative, Radstock and Westfield have been jointly allocated £1million by the Big Lottery Fund as part of Big Local, a nationwide, resident-led programme based on the needs and priorities of the 150 Big Local areas in England. The money is to be spent over the next ten years. The themes of the first plan, covering the years from 2015 to 2018, are: n People, with an emphasis on improving the area for children and young people; n Mobility, including modes of transport; n Place, which will look at housing, community facilities, crime, safety and improving the local environment; n Business, looking at the needs and aspirations of local businesses; and n Life-long Learning, supporting the employability of local people as well as improving their quality of life. So far this year, Radstock and Westfield have organised free business workshops, launched
a new website, developed their first radio adverts and planted 47 sunflowers as part of a Seeds of Change initiative to get people thinking about the Big Local. Other projects that have benefited include a private investment in Lamb Inn in Clandown to improve community facilities and a £100,000 grant from Frederick’s Foundation for small business start-ups in Radstock and Westfield. n
Find out more
For more information on Community @ 67 in Keynsham, visit www.community67.org To learn more about Big Local in Radstock and Westfield, visit www.radstockwestfield.org.uk To find out more about Fredericks Foundation, visit www.fredericksfoundation.org
www.bathnes.gov.uk/latestnews
New rescue cabinets for River Avon
News round-up
New Care Act pages go live
Keeping the river safe in Bath
F
ourteen new river rescue cabinets have been installed along the river Avon in Bath between Windsor Bridge and Pulteney Bridge. Following a problem with theft and vandalism in the past, B&NES has been working with their partners, including Avon Fire & Rescue, to come up with a new design to prevent damage to the lifebuoys inside. The cabinets, with their bright orange and grey design, were extensively tested by volunteers and members of the River Safety Group made up of representatives from Avon
and Somerset Police, Avon Fire & Rescue, B&NES, the Environment Agency and the Canal and Rivers Trust. If you see someone in difficulty in the river, call 999 and ask for Fire. You will then be given a code, which will allow you to release the lock. Take out the yellow lifebuoy, which has a long rope attached to it. Holding on to the rope, throw the lifebuoy to the person in the water and instruct them to hold it tightly while you pull them to the edge. n
Guard against flu
A
utumn is the time to think about getting your seasonal flu jab. Vaccination is one of the best ways to reduce harm from flu: it reduces the risk of serious illness, hospitalisation and even death. The vaccine changes each year to adapt to the latest flu strains, so you need to be vaccinated every year to be sure of protection. The injection is quick, safe and can’t give you the flu. Vaccinations are free for: n everyone aged 65 years and over n those aged six months to under 65 years with a long-term health condition such as diabetes, asthma, heart or liver disease n all pregnant women n all children aged two, three and four on 31 August 2015 n all children in school years 1 and 2 n people in long-stay residential care homes n carers Health and social care workers in direct contact with patients or service users should be offered flu vaccination by their employer.
Don’t be put off getting the flu jab. If you’re eligible, get it now. It’s free because you need it, so call your surgery to book an appointment. For details of all recommended vaccinations see http://www.nhs.uk/ conditions/vaccinations/Pages/vaccinationschedule-age-checklist.aspx n
The Council’s web pages dealing with everything connected with the new Care Act are now live. The Act, which came into force in April this year, brought in a series of changes which could benefit anyone who needs care and support, now or in the future, or anyone looking after a friend or family member. For more information and guidance on what the new Care Act means for both carers and care receivers, visit www.bathnes.gov.uk/ care-and-support-and-you
Car park advertising Bath & North East Somerset Council’s advertising space will extend to car parks under a new initiative with their partner ExterionMedia. The company sells space across transport networks in Bath, including Park & Ride sites and bus shelters, plus the local network and Bath Railway Station. To take advantage of the advertising space offered in Bath’s car parks, contact Emily Kadoch on 07966 887089 or email emily.kadoch@exterionmedia.co.uk
Ten years of youth scheme The Supported Lodgings Scheme, which has supported hundreds of 16–18-year-olds who would otherwise be homeless or have moved on from foster care, has celebrated its 10th anniversary. The scheme, run by B&NES, was celebrated at an event at The Guildhall in Bath. Lodgings Providers and professional organisations that support young people attended the event. To find out more about becoming a supported lodgings provider, visit www.bathnes.gov.uk/services/housing/ find-home/supported-lodgings
Keynsham clocktower
y safe The injection is free and ver
A new clocktower will be installed outside the Civic Centre in Keynsham during September, with a special launch event at 12.00 noon on Saturday 19 September. B&NES has been working with the Keynsham Arts Advisory Group and sculptor Sebastien Boyesen over the past two years to create the new clocktower.
www.bathnes.gov.uk | 5
Newsdesk
Help for young carers
T
here are more than 3,000 young carers in Bath, and the Young Carers Service provides support for 500 of them. These young people, all under 18 and caring for a friend or relative, often miss out on the things other children take for granted, and the Carers’ Centre helps to fill the gap. The Centre provides a place for young carers to play and also meet other young carers who understand what they’re going through. Dan Nightingale, 15, looks after his brother Anthony, who has autism, and his mother Sharon, who has a long-term illness. He says: “Before I started with the Young Carers Service, I didn’t know anyone in the same
Here are the latest ongoing projects in your community Dan with his brother Anthony
situation as me. When I joined I realized there are loads of people in the same situation.” If you or someone you know could benefit from the Young Carers Service please call freephone 0800 0388 885 or visit www. banescarerscentre.org.uk/youngcarers n
Community fund open for bids
T
he Bath & West Community Energy Fund is inviting bids from community groups and other organisations trying to reduce their carbon emissions and/or address fuel poverty. Out of a fund to be allocated to projects this year of £45,000, pots of between £500 and £5,000 are available to community groups, voluntary and self-help groups, including school Parent Teacher Associations, who put in their bids during September and October. Examples of reducing carbon emissions could be projects focusing on local food, sustainable transport or waste reduction.
Examples of projects which have been allocated funding this year include: AgeUK Bath & North East Somerset, for supporting older people experiencing fuel poverty; Bath Canoe Club, for installing Solar Air heating; Freshford and Limpley Stoke Community Association, for developing an energy-efficient heating system for the village hall; and Transition Bath for expanding a try-before-you-buy LED scheme. For more information about the fund and advice on how to apply, visit www.bwce. coop/communityfund n
Connect competition WIN ! Name £50 the location? Do you recognise this former strip of shops shown in the image? If you do then enter our competition. This photograph was kindly provided by the Bath Records Office (www.batharchives.co.uk)
How to enter Email: Send your answer to connectmagazine@bathnes.gov.uk Post: Send your answer to Connect Competition, Floor 1, Guildhall, Bath BA1 5AW Last issue’s winner: Chris Jordan of Westerleigh Road, Bath.
Terms and conditions: Competition open to residents of Bath and North East Somerset only. Employees of MediaClash and Bath & North East Somerset Council (or relatives) not eligible to enter. Editor’s decision is final.
6 | Connect | Autumn 2015
Newbridge Park and Ride
Works to the new Park & Ride site are now complete. The increased capacity provided at Newbridge, Odd Down and Lansdown P&R sites means we can now accommodate 2,860 vehicles. At Newbridge, the entrance has been widened, with traffic signals, and there are new facilities, including public toilets.
Weston All Saints Primary School
Work to Weston All Saints Key Stage 1 new classroom block has been completed, ready for the new school term, including three reception rooms, three Year 1 classrooms, a new kitchen and central activity space. The outside space has three enclosed play areas.
Bishop Sutton Primary School
Works on expanding accommodation at Bishop Sutton Primary School are underway. Phase One includes the demolition of one of the temporary classrooms with the construction of a new classroom extension and alterations to the existing Hall.
Calendar
events diary Autumn’s full of great things to do, from the Jane Austen Festival to the Great Bath Feast and the first Bristol and Bath Marathon
Until 4 October
Until 4 October
A Map of Days by Grayson Perry
Bath by Thomas Clark
SEPTEMBER
n Portraits and Identity Until 4 October A look at how artists and their sitters construct identity in art, featuring work by Hogarth, Dürer and Grayson Perry. At Victoria Art Gallery, Bridge Street, Bath BA2 4AT. www.victoriagal.org.uk 01225 477233
The Bath Children’s Literature Festival Until 4 October
n Canaletto Celebrating Britain Until 4 October An exhibition of the work done by Venetian painter Canaletto during his time in England from 1746 to 1755. At The Holburne Museum, Great Pulteney Street, Bath BA2 4DB. www.holburne.org 01225 388569 n Dress of the Year Until 3 January 2016 This year’s dress, chosen by Katie Grand, Editor-in-Chief of LOVE
A chance for young book fans to meet their favourite characters at the largest dedicated children’s book festival in the UK. With over 80 public ticketed events, it attracts some of the best-known children’s authors and illustrators. www.bathfestivals.org.uk 01225 462231 Fun at Victoria Gallery
8 | Connect | Autumn 2015
Women’s Institute Centenary Exhibition 15 September to 29 November Celebrating 100 years of the movement and its development, both locally and nationally, showing there’s a lot more to it than just Jam and Jerusalem. At Radstock Museum, Waterloo Road, Radstock BA3 3EP. www.radstockmuseum.co.uk 01761 437722
magazine, was designed by Gareth Pugh. A new book of the same name is now available in the Museum shop. At the Fashion Museum, Assembly Rooms, Bennett Street, Bath BA1 2QH. www.fashionmuseum.co.uk 01225 477789
n Heritage Open Days 10-13 September A once-a-year chance to see places not normally open to the public and take part in tours and events which bring local history to life. At 19 venues in and around Bath. All free. www.romanbaths.co.uk/events/ heritage-open-days 01225 477785
n Jane Austen Festival 11-20 September This year the festival celebrates two bicentenaries: the publication of Jane Austen’s Emma and the Battle of Waterloo. Ten days of events at various venues across Bath, including a Regency Costumed Promenade. www.janeaustenfestivalbath.co.uk
Jane Austen
n Heritage Weekend 12 & 13 September A day of family fun at Midsomer Norton South Station on the former Somerset and Dorset line, including rides on the locomotives, refreshments and gift shop. From 10am to 4pm at Somerset & Dorset Railway Heritage Trust, Silver Street, Midsomer Norton, BA3 2EY. www.sdjr.co.uk 01761 411221 n Priston Festival 18-20 September Live bands, workshops, videos, storytelling, market and food stalls. Doors open 7.30pm on Friday, 11am on Saturday and 11.30am on Sunday. At Priston Village Green, Bath BA2 9EE. www.priston.org.uk/festival
n Julius Zebra: Creating Cartoons with Gary Northfield 27 September Meet a very unusual young zebra, who also happens to be a Roman Gladiator. Plus cool Roman facts and drawing tips for budding cartoonists. Part of the Bath Children’s Literature Festival. Entry £14. 10.30am-12.30pm at The Roman Baths, Abbey Church Yard, Bath BA1 1LZ. www.bathfestivals.org.uk 01225 462231
October
n Great Bath Feast 1-31 October A month-long excuse to indulge in great food and drink brought to you by Bath’s finest chefs, including a Gin Tasting at the Holburne, an evening with Nigella and a Bath Life Safari Supper. At various venues around Bath. www.greatbathfeast.co.uk
n American Civil War Weekend 3 & 4 October Smell the smoke and hear the cannons fire as the Southern Skirmish Association re-enacts battles from the American Civil War 150 years after it ended. 12noon-5pm at the American Museum in Britain, Claverton Manor, Bath BA2 7BD. www.americanmuseum.org 01225 460503
n NT Live: Hamlet 15 October A chance to see Benedict Cumberbatch in the iconic role in this live screening of the National Theatre production. 7pm at Midsomer Norton Town Hall, The Island, BA3 2HQ. Adults £12, under-18s £10. www.midsomernortoncommunity trust.co.uk; 01761 419133 n Heritage Open Week 24 October to 1 November Celebrating the huge range of collections and activities available in Bath & North East Somerset, with 24 venues taking part. Includes a Children’s Trail. www.bathnes.gov.uk/services/ tourism-and-heritage
n Bristol and Bath Marathon 25 October 7,000 runners will give their all in the first year of this sporting challenge. Celebrate in Royal Victoria Park from 2-6pm. For information on how to enter, visit: www.bristolbathmarathon.com n Halloween Half Term 26-30 October A trip on the Heritage Diesel Train at Avon Valley Railway, with free train rides for children in fancy dress. Trains go from Bitton Station on the hour from 11am. www.avonvalleyrailway.org
A great day out at Bath Racecourse
Big Festival Weekend: Irish Raceday
12 September
Have a flutter on the horses or just enjoy the spectacle. With live music throughout the afternoon. Gates open at 12noon and first race is at 2.10pm. Grandstand Entry Ticket costs £19. Save £2 by booking in advance. At Bath Racecourse, Lansdown, Bath BA1 9BU. www.bath-racecourse.co.uk 01225 424609
n Bath Rotary Fireworks 7 November Family-friendly firework show at Bath Recreation Ground in the centre of Bath, BA2 7AY. At 7pm. Gates open at 5.30pm. visitbath.co.uk/whats-on/bath-rotaryclub-fireworks-display-p77081
n Visualising Waterloo: Image
n Lantern Procession 19 November Starting from The Holburne Museum, Great Pulteney Street, Bath, BA2 4DB. Meet on the front lawn at 5.30pm. visitbath.co.uk/whats-on/holburnelantern-procession/p483953
and the Memory of the Battle 2 November Lecture to celebrate the battle’s bicentenary. 6pm at the Museum of Bath Architecture, The Vineyards, Paragon, Bath BA1 5NA. Tickets £6. www.bath-preservation-trust.org.uk 01225 446865
n Bath Mozartfest 13-21 November The annual nine-day, 16-concert festival celebrates its 25th anniversary this year. Various events across the city. www.bathmozartfest.org.uk 01225 429750
n Bath Young Musician of the Year 3 November Five young musicians will compete for the title in the elegant Pump Room, Abbey Chambers, Church Street, Bath BA1 1LZ. Tickets are £10, or £5 for under-18s. www.bathboxoffice.org.uk 01225 463362
n Keynsham Winter Festival 27 November Join the procession along the High Street, and do a little Christmas Shopping on the way. This year’s theme is Peter Pan and there will be fancy dress prizes. For more details about the event, email: deputytownclerk@keynsham-tc. gov.uk or call 0117 986 8683
NOVEMBER
Kurt Jackson: Place
n Bath Christmas Market 26 November to 13 December All those present problems solved with chalets full of local handmade gifts lining the streets around the Abbey. www. bathchristmasmarket.co.uk
n Midsomer Norton Christmas Lights Switch On 4 December Be there 6-9pm on Friday 4 December at The Hollies. The event organised by Midsomer Norton & Radstock Chamber of Commerce.
Add an event Any member of the public or organisation or can add an event to our online calendar. All you need to do is register with us via the website. Events will be searchable by date or category.
10 October to 3 January 2016 An exhibition celebrating the diversity of the British landscape. The artist collaborated with 32 writers to create artworks for the show, which offers an insight into the concept of ‘place’. At the Victoria Art Gallery, Bridge Street, Bath BA2 4AT. www.victoriagal.org.uk 01225 477233
The Holburne Lantern Procession
Kurt Jackson: a vision of Glastonbury
Visit www.bathnes.gov. uk/events to begin uploading your event.
www.bathnes.gov.uk | 9
Affordable homes are in short supply in rural communities
Homes for rural communities
With a shortage of affordable rural housing, young people often move away from their local area to find a home they can afford, but we are working to improve the situation & ensure communities stay together
I
n common with most of England, Bath & North East Somerset suffers from a critical shortage of affordable rural housing. The countryside around Bath is one of the most expensive housing markets outside London. According to the National Housing Federation, the average starter home in
B&NES costs more than 11 times the average first-time buyer’s annual wage. People who work in essential but low income rural jobs such as farming or catering cannot afford to buy on the open market, and affordable homes to rent are in short supply. Vibrant rural communities need a balanced mix of generations, but too many young people are forced to move away from the area to find somewhere to live. Helping people to live close to their workplace, and bring up their families locally, has a positive effect for local businesses,
“Vibrant rural communities need a balanced mix of generations” 10 | Connect | Autumn 2015
services, schools and shops and the longterm future of the community. One rural housing association has found that for every £1 it invests in building a new home in a village, the return to the local community is £6.50. Bath & North East Somerset Council is committed to increasing the supply of rural affordable housing and works closely with local communities, social housing providers and commercial developers to get new homes built. Rural affordable homes have recently been earmarked on open market sites in the area’s villages. Bishop Sutton, Farmborough, Freshford and Bathampton will all get new homes in the next few years as a result of the Council’s planning policy for affordable housing. High Littleton is soon to see the completion of nine homes for rent developed by Curo on a brownfield site in the middle of the village. n
www.bathnes.gov.uk/housing
Grassroots action in Chew Magna For more than 15 years Chew Magna Parish Council has been trying to get more affordable housing – to rent and to buy – built for people with strong local connections. The flood plains of the River Chew and Winford Brook limit new building in the village. The Parish Council is currently looking at three possible sites, which will take advantage of the ‘rural exceptions’ planning policy that permits new affordable housing to be built outside the settlement boundaries. Chew Magna has also got together with six other parishes in the Chew valley to create a single Neighbourhood Plan, which sets out objectives for the community, including affordable housing. By looking at a bigger catchment area, it hopes to find new sites that would otherwise be missed. Says Parish Council member Paul Cornelius: “Our village can’t afford to keep losing young people, so we persevere in our plans to create more affordable housing. My message to other parish councils is that you just have to keep plugging away, and don’t lose heart. The local authority is really helpful and has supported us along the way.”
How to get more affordable housing in your community Parish councils may wish to explore developing a Neighbourhood Plan which can help develop local policies to support affordable housing provision and create local policy on other issues that are important to the community. You can find out more by contacting Julie O’Rourke on 01225 477684 or Julie_O’Rourke@bathnes. gov.uk or by visiting www.bathnes.gov.uk/services/ planning-and-building-control/planning-policy/ neighbourhood-planning-protocol-my-neighbourhood Alternatively, any parish council can seek advice from the Council’s Housing Enabling and Development Team to discuss how to identify the local need for affordable housing and begin the process of delivering new homes for their community. You can find out more by contacting Louise Davidson, Enabling & Development Manager, on 01225 477658 or by email to louise_davidson@ bathnes.gov.uk.
Local family stays put in High Littleton With financial help from B&NES, High Littleton will soon have nine new affordable homes, including several sought-after family houses. The development by housing association Curo has transformed a disused brownfield site in the village centre. Among the first people to move in will be carpenter Daniel Flower, his partner Jess Ashfield and their 18-month-old daughter Indie. Daniel grew up in High Littleton but was unable to find a place of his own in the village. He said: “It’s amazing to get the opportunity to live where I grew up and to be around family, with all the extra support that gives. We know everyone in the village and there are so many facilities on our doorstep, not just for Jess and me, but also for the little ones to go out and play, with the local school “We know everyone in and recreation the village,” says Daniel grounds nearby.”
How to find an affordable home for yourself In rural communities with a population of less than 3,000, people with a local connection will be given priority when an affordable home becomes vacant or when new homes are developed. Anyone looking for an affordable home to rent must register on Homesearch www.homesearchbathnes. org.uk. Homesearch is the Council’s social housing allocation scheme. Once you have an application, you will be able to bid for properties that are advertised online on the website. For more information, contact the Homesearch Team on 01225 477251, if you would like to see someone in person, Housing Advice drop-ins are held at the Council’s One Stop Shops. The Homesearch Team will be able to confirm the times and nearest drop-in in for you. If your household earns less than £60,000, are not a home owner and would like to buy your own home in the district but cannot afford the local property prices, you may like to consider buying a home under one of the Government’s Help to-Buy schemes. You can find out more by visiting www.helptobuysouth.co.uk, which lists affordable housing for sale and for shared ownership. When new affordable homes for sale are built in our rural villages, they will also have local connection priorities to ensure they are available to people who are part of the local community.
www.bathnes.gov.uk | 11
Tackling flood risk together Community involvement is vital for an effective flood risk strategy
Plans are being made for managing local flooding and your views can make a valuable contribution to the decision-making process
F
looding can affect individuals, communities, businesses, the environment and the economy, which is why effective flood management is vital for the Bath and North East Somerset area. As part of the Council’s commitment to taking action to reduce the risk and manage flooding, it is set to launch a new Local Flood Risk Management Strategy, with a draft version being published this autumn. The Strategy is a first for the Council as part of its role as the Lead Local Flood Authority and deals with the management of flood risk and flooding from local sources – surface water, groundwater and small streams and ditches (known as ordinary watercourses). Responsibility for flooding from main rivers, including the River Avon and the River Chew, remains with the Environment Agency and water companies are responsible for dealing with sewer flooding.
Joined up thinking
This important new document will help ensure a comprehensive and co-ordinated approach to local flood risk across the area for the next ten years and beyond. It gives greater insight into local flooding issues, considers how these may change, such as through urban development and climate change, and outlines what the Council and its partners need to do to tackle flood risk more effectively – now and in the future. The Strategy explains the roles and responsibilities of those involved in managing flood risk, and aims to raise awareness of land drainage and the responsibilities of those who own land or property next to a river, stream or ditch (known as riparian responsibilities). It includes an assessment of current local flood risks, and outlines how the Council will guide new development to ensure that flood risk and drainage are fully considered and
that development which creates or increases flood risk is prevented. It also incorporates an overarching action plan setting out the measures that will be taken by the Council and its partners to manage local flood risk and ensure that the Strategy’s aims are achieved. These include promoting community awareness and building capability for action, such as by developing a network of local flood representatives to act as a point of contact in the community on flooding issues.
od water Do not drive through flo
12 | Connect | Autumn 2015
www.bathnes.gov.uk/mycommunity
How to help shape the Strategy Your comments on the Strategy are a vital part of making local flood risk management as effective as possible. Here’s how to get involved:
Top tips for preparing and coping with floods
n You can read the Strategy document online, in One Stop Shops and in libraries, and you can give your views by completing an online feedback questionnaire or a paper version. n Paper versions of the questionnaire are available at One Stop Shops and in libraries, and you can also hand them back there.
Be prepared n Find your own flood risk by visiting the Environment Agency’s website at www.environmentagency.gov.uk. You can also check live flood warnings, sign up for flood alerts and create your own personal flood plan.
Please give your feedback by 26 October 2015
Review the Strategy and give your feedback at www.bathnes.gov.uk/ consultations/
Your views really matter
One of the aims of the Strategy is to ensure that communities, businesses and individuals are more aware of the risks of flooding, are clear about the steps they can take to manage flood risks and know what to do in the event of a flood. With flooding having a potential impact on everyone, the Council wants local people to have their say. “We are very enthusiastic about local people being involved and their input will play a key role in helping to shape the new Local Flood Risk Management Strategy” said Jim Collings, the Council’s Flood Authority Manager. “Part of the Strategy is to help local people help themselves by understanding their own risk from surface water run-off and flooding. We will also support local communities by working with them to create local flood plans. People’s views and local knowledge can make a big difference to the final document, which is why it’s vital to get feedback on the draft version from as many people as possible.”
Winter is on the way: are you ready?
Be prepared!
Public consultation on the Council’s Local Flood Risk Management Strategy takes place throughout September and October. n
n Make sure you know where the water, gas and electricity isolation points are in your property so that you can act quickly if you need to. n Buy appropriate bags and sand from builders’ merchants ready for making sandbags if you need them. n If you think your property is at risk, remove important documents and belongings and store them at a safe location.
If flooding strikes n Turn off utilities if flood water is about to enter your home, but don’t touch electricity sources if you are standing in water. n Flood water can rise rapidly so move people and pets upstairs where there is a means of escape.
ment is key Effective flood manage
n Do not drive through flood water on the highway.
Find out more
n If you are in danger, call 999.
For more info about the Council’s role and responsibilities as Lead Local Flood Authority and the Local Flood Risk Management Strategy, please visit the website www.bathnes.gov.uk/services/ environment/land-drainage
Useful contacts n Call Floodline for help and advice on 0345 988 1188. n To report flooding on roads or properties in your area, call the Council on 01225 394041 or email councilconnect@bathnes.gov.uk. For out of hours emergencies, call 01225 477477.
www.bathnes.gov.uk | 13
It’s time to apply for schools Is your child in Year 6?
I
f your child was born between 1st September 2004 and 31st August 2005, that is, those in Year 6, they can transfer to secondary school in September 2016. The closing date for secondary applications is 31st October 2015. You can apply online at www.bathnes.gov.uk/schooladmissions If you think you may need support to help you make your secondary school application or to choose the right secondary school for your child, we may be able to help. For further information please call the Family Information Service on 01225 395343. You can email fis@ bathnes.gov.uk or text 07980 998906.
For further information contact the Admissions & Transport Unit on 01225 394312 or email admissions_transport@bathnes.gov.uk The SEND Partnership Service (SPS) provides free, confidential and impartial information, advice and support about matters relating to special educational need or disability, including health and social care. This advice can be provided to children and young people from 0 -25 with Special Educational Needs or Disabilities (SEND) as well as their parents/carers. The child or young person does not need to have a Statement of Special Educational Needs or Education, Health and Care (EHC) plan to use the service. The service provides information, advice and support by telephone, email, web pages and face to face meetings and can signpost to other relevant resources, including those that are specifically designed for children and young people. How to contact the service: SPS helpline 01225 394382 available Monday to Thursday 10.00am to 3.00pm, term time only. There is an answerphone outside of these hours. Email: send_partnershipservice@bathnes.gov.uk | Text: 07530 263 401 Web: www.bathnes.gov.uk/sps
About the Family Information Service (FIS) FIS supports local families by providing up-to-date information on a range of family-related activities, including registered childcare, support for children with additional needs, out of school activities, leisure and play activities, Children’s Centres and much more! The Information Team receives calls to the helpline as well as email requests and texts for information. They possess a wealth of information; from lists of local baby and toddler groups to leaflets about parenting support and safe lifestyle choices for teenagers. The Outreach Team promotes the work of the FIS and regularly visit Children’s Centres, Schools and other places where families meet.
For further information call FIS on 01225 395343 between 8.45am and 4.45pm Monday to Thursday and 8.30am to 4.30pm Friday. You can email fis@bathnes.gov.uk or text 07980 998906 or find FIS on Facebook at facebook.com/bathnesfis 14 | Connect | Autumn 2015
Shaping the future Planning for new housing works best when local people are involved in decisions about where they live. We value your views on two new strategic plans
B
ath & North East Somerset Council has two major strategic plans underway that will shape the future of housing development for the next 20 years. During the autumn and winter, residents will be invited to have their say on both. This is our big chance to address regional housing challenges for a generation. It is really important that local people get involved, make suggestions and tell us what they think. Planning ahead means we can keep control of development and get the sort of homes we need that are needed, exactly where we need them. The two plans are the West of England Joint Spatial Plan and the Bath & North East Somerset Placemaking Plan.
West of England Joint Spatial Plan
In the next 20 years, 85,000 new homes will be required in the West of England. The four local authorities – Bath & North East Somerset, Bristol City, North Somerset and South Gloucestershire – are required to work together to jointly plan for this new housing, along with the roads, schools,
B&NES Placemaking Plan More housing is needed
“This is our big chance to address housing in Bath for the next generation. It is important that local people tell us what they think” 16 | Connect | Autumn 2015
parks and health services that will also be needed. The result is the West of England Joint Spatial Plan for 2016-2036. More than half of the new homes are already accounted for in existing strategic plans, so the aim of the Joint Spatial plan is to work out where to put the rest – making best use of our existing urban areas and unlocking more previously developed land. The West of England Joint Spatial Plan is one of the first such local authority collaborations in the country. The Government is taking a keen interest in what is a pioneering approach to planning new housing on a large scale. The first public consultation will take place over 12 weeks beginning in October 2015. The Bath & North East Somerset Placemaking Plan is the second stage of the authority’s core strategy for 2011 to 2029. The first stage planned for the creation of 13,000 new homes (which also form part of the 85,000 identified in the West of England Joint Spatial Plan) and 10,000 jobs. This second stage looks at the details of possible sites and specific locations for development. As well as housing, the Placemaking Plan identifies community assets and green spaces
www.bathnes.gov.uk/strategicplanning
Q&A: A look at the issues Q. Why do we need to have such a complex planning process for this? A. There are two reasons: (1) Taking a strategic approach assists homes to be proposed in the right areas. (2) Essential infrastructure such as transport, health and education services all cross local authority boundaries, so it makes sense to plan for them jointly. Q. I’ve heard about Neighbourhood Plans as well. Where do they fit in? A. Any community can opt for a Neighbourhood Plan and there are several ongoing in B&NES at the moment. A Neighbourhood
Plan can cover a variety of objectives for the community, or focus on a single goal, such as more affordable housing. One of the advantages is that Parish/Town Councils with a Neighbourhood Plan can receive 25% of any Community Infrastructure Levy paid by commercial developers to support improvements in the local infrastructure. Q. How many homes does Bath & North East Somerset build at the moment? A. Bath & North East Somerset has been building around 200 to 300 homes a year for the past 20 years. Recently that has risen to 500 and the target is now to increase the figure to 700 a year. Land is a rare commodity
to be protected. (To date, 300 green spaces have been put forward by local communities.) The Placemaking Plan also considers wider issues such as renewable energy options. Public consultation will take place over six weeks, from November 2015 to January 2016. It will then be checked by an independent, Government-appointed committee before adoption by the Council later in 2016.
Have your say
In addition to consultation documents, there will be a full programme of exhibitions, events and online information about both these plans. Look out for more information in the coming weeks. n
The Joint Spatial Plan & Placemaking Plan The consultations on both the Joint Spatial Plan (JSP) and the B&NES Placemaking Plan (PMP) will run concurrently. While this may appear confusing, the two plans have different functions. The JSP relates to the four West of England Authorities of Bristol, North Somerset, South Gloucestershire and B&NES it is a high level, long term plan dealing only with housing and employment needs and infrastructure up to 2036. The PMP relates only to B&NES and sets out detailed planning policies up to 2029.
Get connected You opinions can make a real difference to improving services and how the council is run.
www.bathnes.gov.uk | 17
Centres of excellence Sirona is working to ensure its systems live up to the high care standards of its staff
Cleeve Court, Bath
A
bout this time last year I received a wonderful letter from someone whose mother had been cared for at one of our Community Resource Centres. She wanted me to know how much she appreciated what the staff did for her as well as for her mother. She talked of how her mother was cared for with respect, dignity, empathy, sensitivity and infinite patience (her words not mine) and how they went that extra mile to make sure that when her mother was at the end of her life, they could keep her safe and comfortable at the home so she would not have to die in a place she did not know. When I read that letter I felt so proud of the team providing the care; that is the kind of care I want everyone to receive with Sirona. But we know that we do not always get it right; a recent CQC inspection of our
Combe Lea, Midsomer Norton
Community Resource Centres told us how caring everyone there was, but they also highlighted a number of things we could do better. Many of these are around our systems and processes, which need to be the best they can be to support our staff to continue to provide the high level of care that this lady received. Over the following pages we are sharing with you some of the new initiatives we are putting in place to make these homes true centres of excellence; you will also see that we are advertising for more staff. If you want to be part of a team that delivers care to a standard that you would be happy for any of your loved ones to receive then do please apply to work with us; we will train and support you throughout your time with us and you can make a huge difference to so many people. n
Janet Rowse, Sirona’s Chief Executive
“Our new initiatives aim to make these homes true centres of excellence” Janet Rowse, Chief Executive, Sirona
Charlton House, Keynsham
Taking it Personally www.bathnes.gov.uk | 19
Supporting people Sirona’s residential care home teams concentrate on tailoring their services to the needs of the individual
A higher standard of care
Service Improvement Manager, Joanna Neilson
S
Making music
Taking i t Personally 20 | Connect | Autumn 2015
irona runs three residential homes in Bath, Keynsham and Midsomer Norton with staff specialising in dementia care. Sirona’s Service Improvement Manager Joanna Neilson explains the ethos behind the care. “Our overall aim is to be an outstanding provider of residential care and also to be nationally recognised for supporting people to live their lives in the best place possible for them. “Some people will live in our homes because they have physical care needs or need emotional care due to dementia. For others they may spend a short time with us before being able to return living independently in their own homes after having help to get back on their feet. We are all about developing care for the individual, not making the individual fit with the care we provide. “Our Chief Executive often talks about her
grandmother and how she wants all services to be of the standard that she would want for her grandmother: loving, caring and sensitive to her every need. That is what we are all aspiring to; somewhere where all of us would be happy for our loved ones to be. We believe that our homes – Cleeve Court, Charlton House or Combe Lea – are not workplaces but someone’s home where we happen to be coming to work. “Within Cleeve Court in Bath we are working with Dementia Care Matters to achieve ‘Butterfly Household®’ accreditation over the next 12 months. This is a rigorous process to ensure that we are demonstrating a truly holistic approach to the care and support we provide, and will help us to make things even better. We are particularly focussing on improving overall wellbeing and quality of life, achieving a reduction in falls and also achieving a national recognised
Domestic Services
Lynne Kimpton
Young and old – and visitors’ pets – can have fun together
“We want each home to be a community for all residents, visitors and staff that’s welcoming and fun, and where people can stay as active as they would like to be” accreditation to give everyone confidence in our quality and standards. “In all our homes we want it to feel like it feels for you when you are at home. We want it to be a community for all residents, visitors and staff that’s welcoming and fun, and where people can stay as active as they would like to be. “We also want to help people continue to do the everyday tasks that they want to do: if a resident wants to vacuum their own room, we see no reason why they can’t, providing it is safe for them to do so. We also want to encourage intergenerational activities, with young and old having fun together.
“The pictures on these pages show the range of activities we are already running, from art to music to events but we are planning more; our focus has to be on quality of life and service, not procedures and tick boxes, although they are obviously important in order to ensure the right standards are met, and exceeded. “We want our homes to embody Sirona’s Taking it Personally ethos with all our staff caring for residents as they would their own family; we are already doing so much, but there’s much more we know we can do and we are determined to do it to make these homes the best possible homes they can be.” n
Lynne Kimpton is Sirona’s Acting Domestic Services Manager. Over the next three to six months she will be dedicating her time to our three Community Resource Centres to ensure we have a highly trained team delivering the highest cleaning standards. She will also be working with staff to find ways in which residents can be more involved in the everyday tasks of the home, if they want to, such as dusting or vacuuming their rooms. Lynne said: “All too often, when you move into a residential care home, everything you have done for yourself just stops. This can be because you are unable to do those things any more, but many of our residents tell us they would like to help with some of the chores. My role is to find ways in which we can support people to do those tasks in a way that is safe, and helps them maintain their independence. I am really looking forward to working with all the staff and the residents to ensure we really are providing a home for everyone, allowing people to do as much or as little as they are able and want to do. “I want Cleeve Court, Charlton House and Combe Lea all to be places that I would be happy for any of my family to live, and I want to play my part in making them so.”
Taking it Personally www.bathnes.gov.uk | 21
Support Worker, Catering and Housekeeping roles Keynsham, Midsomer Norton or Bath From an extra drop of honey in Rita’s porridge and lovingly made sandwiches in the fridge, to always delivering care with a smile, we believe in the personal touches here at Sirona care & health. Right now, we’re looking for Support Workers, Housekeeping Assistants, Cooks and Catering Assistants to join our friendly, welcoming teams. So, if you’ve a compassionate nature and want to make a difference to people’s lives, join us and make every day more rewarding. Open up a career you’ll love. Visit www.careerstobeproudof.co.uk or call us on 01225 831879 to find out more and apply.
Improve your home’s energy performance! Grants and support are available to help make your home cosy, healthy and efficient through the Bath & North East Somerset Energy at Home scheme
Our Energy at Home Advice Service provides free, expert advice on a wide range of topics.
get a better deal on your energy bills learn how to use your heating system and appliances more efficiently find out which energy saving improvements might be suitable for your home find out what grants, finance, and support you may be eligible for be referred for a home energy assessment get a quote for any measures you may want installed.
Grants of up to £6,000 available!
The Council has a grant available for home owners, private landlords and private tenants of up to £6,000 for solid wall insulation and up to £2,000 for other measures such as: boilers & heating controls loft, cavity and floor insulation windows and external doors renewable technologies e.g. solar panels This grant is only available for a limited time. External works may be subject to planning permission.
Contact the Energy at Home Advice Service for more information: Freephone 0800 038 5680 Monday - Friday 9am-6pm & Saturday 9am-12pm advice@energyathome.org.uk
|
www.energyathome.org.uk
|
@MyEnergyAtHome
Existing Park and Ride sites are very popular
Have your say! There are plans to put a Park and Ride on the east side of Bath, and we are very keen for you to have your say on the matter
T
he Council wants your help in deciding where to locate the new Park and Ride for the east of Bath. A consultation in September will help Councillors to identify the best location for this important addition to Bath’s transport network. Bath & North East Somerset has a long established aspiration to developing a new Park and Ride to the east of Bath. The existing Park and Ride sites are very popular with the public and have recently been expanded. But we also need an additional Park and Ride site to the east of the city to improve access from that side of town and further reduce traffic into the centre. The consultation will start on Sept 7 2015 and run until early October. At the end of the
consultation, officers will analyse the results, which will be put before Council members in November for a decision. Once a preferred site has been chosen it will be included in the Placemaking Plan later this year (see page 16 to read more about the Placemaking Plan). The consultation will include: n A brochure and website where you can look at plans for the different sites and compare their benefits and challenges. n Exhibitions in Bathampton Village Hall (Sept 19 – 2.00pm to 6.00pm) and Guildhall in Bath (Sept 22 – 4.00pm to 8.00pm). n More exhibitions are planned, see Council website for further details. n Meetings with parish councils and other interested local organisations Three possible sites An independent review in 2013 found that there were seven potential sites. Three have been deemed viable. No preference exists at this stage.
Newbridge Park and Ride
24 | Connect | Autumn 2015
The three sites for consultation are: n Land east of A4/A46 junction n Land west of Mill Lane n Land east of Mill Lane
The schemes ease traffic congestion
Park & Ride It is the easiest way to get into Bath by car. There are three Park and Ride sites on the edges of Bath, at Newbridge, Lansdown and Odd Down. It’s easy just park at the site and use the bus.
www.bathnes.gov.uk/transport
CONSULTATION CONSIDERATIONS The table below is a quick guide to the headline benefits and challenges of each site. You can find the full details on the Council’s website (www.bathnes.gov.uk)or at the exhibition. All three sites are big enough for the number of parking spaces needed, and near enough to Bath for efficient bus services into the city. AREA Land east of A4/A46 junction
Land west of Mill Lane
Land east of Mill Lane
BENEFITS
Poor existing access to London Road High risk of flooding n Visual impact could be reduced by landscaping n Part of the River Avon Site of Nature Conservation Interest and planting n Inside City of Bath World Heritage Site and Bath Conservation Area n Would create a need to replace the existing playing fields elsewhere n
Near to the city
CHALLENGES n
n Would accommodate a large number of cars
n
n Not considered at risk of flooding
n
Requires new access from A4 Might require access from adjoining site with a tunnel n Visual impact could be reduced by landscaping under Mill Lane and planting n Could service a new railway station n Outside City of Bath World Heritage Site
n
n
Low risk of flooding Outside City of Bath World Heritage Site n Visual impact could be reduced by landscaping and planting
n
n
n
Requires new access from A4 Would be visible to a number of homes
www.bathnes.gov.uk | 25
waste
Feed Me and Win!
Are you feeding your food bin? Make sure you do for your chance to win!
D
id you know you could win a voucher for £50 just by recycling your food? Our new food recycling reward campaign has been running for nine weeks and we’ve already awarded £450 in Bath and North East Somerset alone. Every week one resident who is recycling their food is selected at random to win a £50 voucher of their choice, which they can either spend or donate to charity. It means that recycling food has real value to you. We’re working with Bristol City Council, North Somerset Council and South Gloucestershire Council and there are prizes in every area each week. For your chance to win, all you have to do is use our food recycling collection service. If you need a food caddy and bin to get you started, contact Council Connect on councilconnect@bathnes.gov.uk or 01225 39 40 41.
How would you spend yours?
For more information about Feed Me and Win! visit www.feedmeandwin.co.uk
See your child’s design on our food recycling vehicle.
We are running a competition for school children to come up with a new design for our food recycling vehicle. For more information, go to www.bathnes.gov.uk/schoolrecycling
The value of food waste
Did you know your recycled food is used to make electricity? All the councils involved in the Feed Me and Win! campaign send their collected food to be processed at Anaerobic Digestion (AD) plants. This produces methane which is made into electricity and heat. One tonne of food processed this way can produce 300 kWh of energy*. The average household in the UK uses 3,300 kWh of energy per year**, so you can see the value of recycling your food.
Hear from our winners It’s really easy to win £50 through Feed Me and Win! – as our current winners will tell you! “We are using the food recycling more than ever as our daughter Holly, who is 7 months, is enjoying all sorts of food through baby led weaning, although quite a lot of this ends up on the floor !” James, Susie and Holly, winner in week 1 “We recycle all our food – it’s no hardship. We find it easy to separate food into the food caddy and we know it’s good for the environment. Everyone should do it.” Doreen, winner in week 4 “I believe recycling waste food is an excellent initiative. It enables you to control and minimise your waste which is cost effective. I would encourage anyone who has not joined this scheme to do so and reap the benefits.” Kathleen, winner in week 6
Look out for daily prizes around Christmas and double value prizes in Jackpot January!!!
* The Official Information Portal on Anaerobic Digestion **Ofgem 2011
Look how much electricity we could make if everyone recycled their food
648 tonnes = 194,400 kWh = 59 houses
The amount of food collected since Feed Me and Win! started on 29 June 2015.
could produce this much electricity.
26 | Connect | Autumn 2015
This could power 59 houses for a year.
1,440 tonnes = 431,929 kWh = 131 homes Amount of food thrown away since Feed Me and Win! started.
could produce this much electricity.
This could power an ADDITIONAL 131 homes for a year.
www.bathnes.gov.uk/wasteservices
News round-up Bright Spark Electrical Recycling events Saturday 28 November 10am – 12 noon
Community @ 67, 67 Queens Rd, Keynsham, BS31 2NW
Be a bright spark and recycle your small electrical items with a chance to win a £50 prize
Swap clothes and other items at our Give and Take day
Give and Take Day, Bathampton – back by popular demand! Saturday 31 October 10am – 12 noon
Bathampton Village Hall, 13 Holcombe Lane, Bathampton BA2 6UL (Items can be dropped off from 9am) Give and Take days are free re-use events. Residents can donate any household items they no longer need that are good quality and in working order, and pick up something they want for free – including books, bric-abrac, bikes, toys, clothing or small items of furniture. You don’t need to donate to take! For health and safety reasons we cannot accept certain items at these events, including electrical items (anything with a plug or batteries), cosmetics or food. For full details about what you can and cannot donate please visit our website www.bathnes.gov.uk/giveandtakedays Re-using things reduces the amount of natural resources such as oil, minerals, water and wood that we use. n Bathampton Pre-School will be selling refreshments at the event. n Recycling road show – find out more about our Feed Me and Win! food recycling rewards campaign – our Waste Campaigns Team will be on hand to answer your recycling queries and give out freebies. We welcome community groups or relevant organisations who would like to have a stand to promote their organisations at our Give and Take days – please contact wastecampaigns@bathnes.gov.uk
Keynsham furniture sale Saturday 26 September 10am – 12 noon
Next door to Keynsham Recycling Centre, Pixash Lane, Keynsham BS31 1TP Good quality second-hand furniture on sale at bargain prices. All furniture has Pick up a bargain been brought to at our furniture sale our Recycling Centres by residents. All items must be paid for in cash and taken away during the sale. ..............................................................................
Garden waste reminder at Recycling Centres Our garden waste bins at our Recycling Centres are useful for taking your garden waste to for free to make into compost, but we’ve noticed a lot of other materials going into these that we can’t compost. Please make sure that you put only tree and hedge clippings, lawn cuttings and other greenery into these bins. Please put fence panels into the wood bins, and empty all cuttings from bags. Plastic or bags of any kind should NOT be put in with garden waste. If you’re in any doubt please ask one our site staff. All our garden waste is composted and used on local farms. For more info on what you can take to your Recycling Centre visit www.bathnes.gov.uk/recyclingcentres
Got any small electricals that are broken or don’t work, such as a toaster, hairdryer or drill? Don’t just put them in your rubbish – if you have communal recycling and rubbish bins where you live, bring your electricals along to one of our Bright Spark recycling collection events at various venues over the coming months, so we can recycle them to make new things instead. If you bring a small broken or unwanted electrical item along you can enter a prize draw to win a £50 prize at each event. Residents who have a green box recycling collection from home can already recycle small electricals that fit into a carrier bag in their home collection. Event includes: n Free refreshments n Electrical recycling roadshow with freebies Please note we can only collect small electricals at these events, not big items like fridges and washing machines. We have been awarded funding from the Distributors Take Back Scheme to run these Bright Spark collection events, and are working in partnership with Curo at some of these venues. To find out about future events visit www.bathnes.gov.uk/wasteservices n
www.bathnes.gov.uk | 27
Let’s plan community services together Community health and care services provide support for people in their own home or a local community setting.
your care, your way is a review of these services being carried out jointly by the Council and NHS Bath and North East Somerset Clinical Commissioning Group (BaNES CCG). The Council and the CCG work together to plan and pay for over 400 different community services for local people which are provided by over 60 different organisations. We have been collecting your feedback about community services since the start of the year and now we want to hear your views on our plans for the future.
Phase One
Phase Two
Phase One ran from January to April 2015 and included over 30 engagement events across Bath and North East Somerset. We spoke to over 500 people face-to-face and over 800 people visited our website www.yourcareyourway.org
We’ve used your feedback to develop some ideas about the way that community health and care services could be delivered in the future.
What’s happened so far?
Your feedback helped us to identify nine key issues that we need to address to ensure that community services support everyone to live happier, healthier and more independent lives (see right).
What’s happening now?
We’re putting forward a number of options for you to consider so this is a rare opportunity for you to tell us how we should spend our budget for these vital services.
What did you tell us about community health and care services? Provide more joined up care
Consider the whole person
Focus on prevention
Reduce social isolation
Build community capacity
Guide people through the system
Value the workforce and volunteers
Share information more effectively
Embrace new technology
Have your say! The Council and the CCG have begun a public consultation on our draft proposals and we want to know what you think. ■ Do you agree with our vision for health and care services in your community? ■ Which of our proposed models would deliver the best outcomes for you? ■ Read through our draft priorities and tell us which ones are most important to you. The consultation runs for 7 weeks from 10th September until 31st October.
How do I get involved? Visit
www.yourcareyourway.org
or call
01225 396512
to find out more about the consultation and complete our 5 minute survey www.bathnes.gov.uk | 29
Putting the Brakes on Smoking in Cars
Did you know that from 1st October 2015 it will be an offence to smoke in private vehicles carrying children under the age of 18? If you are a smoker, now is your chance to go full throttle on becoming smoke-free. This is where we come in: n Sirona’s Stop Smoking Service can offer you a number of options to help you give smoking the boot n Why don’t you come and see us for a chat? We can discuss your options, whether or not you want to stop immediately or reduce your smoking or if you use e-cigarettes n October 2015 is speeding towards us, so why not be a part of the national 28-day Stop Smoking Challenge Stoptober and hit the highway to a smoke-free future? Whatever you choose, don’t pass us by – please contact us.
01225 831852
@SironaLifestyle
Healthy Lifestyle Service
healthylifestyleservice@ sirona-cic.org.uk
www.sirona-cic.org.uk
Now is the time to park smoking for good! www.bathnes.gov.uk | 31
scan QR code to learn more
THINKING ABOUT
A NEW BOILER?
We offer exclusive 10 year warranties on selected Worcester boilers. Vic, Service Manager Speak to our friendly Customer Service Team now on 01225 738 397 We’re not happy until you’re happy Find out more at gregorheating.co.uk WE INSTALL OVER 2,000 BOILERS FOR FAMILIES IN AND AROUND BRISTOL AND BATH EVERY YEAR
Heating, Electrical & Renewable
Energy
Call: 01225 396007 Email: Council_Connect@bathnes.gov.uk
Services Directory Do you need some information about a Council-run service? Help is at hand with this useful guide... To be put through to someone who can help, call the Council switchboard on 01225 477000 or visit www.bathnes.gov.uk for further information
Council Connect n Bus Passes n Dog Warden Service n Fly Tipping n Garden Waste n Grass Cutting n Graffiti Removal n Gritting of Roads (except motorways)
n Libraries n Parks and Open Spaces n Pavements and Road n n n n n n n
Maintenance Planning Enquiries Public Toilets Public Transport Recycling and Waste Road Faults and Potholes Road Safety Street Lighting
For all of the above services, contact Council Connect:
Twitter: @ccbathnes Telephone: 01225 394041 Email: councilconnect@ bathnes.gov.uk Text: 07797 806545 Monday to Friday 08.00 to 18.00 (except Wednesdays 09.30 to 18.00). Closed Saturdays, Sundays and Bank Holidays. At other times, for emergencies or dangerous incidents only, please phone 01225 477477.
34 | Connect | Autumn 2015
Aa n Adoption and Fostering Placements, recruitment of adopters and support services. The team also provides counselling for adopted adults and support in accessing birth records. W: www.bathnes.gov.uk/adoption T: 01225 394949 Google Search: Bathnes Fostering
Bb n Benefits: Housing and Council Tax Support Visit a One Stop Shop in Bath, Keynsham or Midsomer Norton, or alternatively, contact a Benefits Officer by phone or email. W: www.bathnes.gov.uk/benefits T: 01225 477777 Google Search: Bathnes Benefits n Birth Registration Register a birth, which occurred in the district, at the Guildhall, High Street, Bath BA1 5AW or The Hollies, High Street, Midsomer Norton, BA3 2DT. W: www.bathnes.gov.uk/births T: 01225 477234 Google Search: Bathnes Births n Building Control Contact Building Control for help and advice about the building regulation process and any proposed building projects you have. W: www.bathnes.gov.uk/buildingcontrol T: 01225 477517 Google Search: Bathnes Building Control
Cc n Cemeteries and Crematoriums Find out about Council-administered cemeteries when organising a funeral. W: www.bathnes.gov.uk/cemeteries T: 01225 396020 Google Search: Bathnes Cemeteries n Children’s Centre Information Service The Service holds up-to-date information about all Ofsted-registered childcare, as well as information about working with children and family support. W: www.bathnes.gov.uk/fis T: 01225 395343 Google Search: Bathnes Fis n Community Meals Service This service provides hot meals to those who have difficulty cooking for themselves.
W: www.bathnes.gov.uk/mealsonwheels T: 01225 394350 Google Search: Bathnes Community Meals n Council Tax Enquiries For account queries about your Council Tax bill, ranging from online payments to exemptions. W: www.bathnes.gov.uk/counciltax T: 01225 477777 Google Search: Bathnes Council Tax n Curo Curo is the largest provider of affordable housing in the area and offers a range of high-quality care and support services. Contact us using the details below. W: www.curo-group.co.uk T: 01225 366000 T: 01225 366111 (repairs) T: 0300 123 2468 (anti-social behaviour) E: hello@curo-group.co.uk (enquiries) E: repairs@curo-group.co.uk (repairs)
Dd n Death Registration Register a death, which has occurred in our district, at the Guildhall, High Street, Bath BA1 5AW or at The Hollies High Street, Midsomer Norton, BA3 2DP. W: www.bathnes.gov.uk/deaths T: 01225 477234 Google Search: Bathnes Deaths n Disabled Car Users (Blue Badges) The UK-wide Blue Badge scheme provides parking concessions for people with severe mobility problems. W: www.bathnes.gov.uk/bluebadges T: 01225 477133 or 01225 477134 Google Search: Bathnes Blue Badges n Discovery Card Discovery Card holders receive discounts or free entry for numerous attractions in the area. W: www.bathnes.gov.uk/discoverycard T: 01225 477737 Google Search: Bathnes Discovery Card
Ee n Electoral Registration and Elections For queries on voting rights or other election matters. W: www.bathnes.gov.uk/elections T: 01225 477333 Google Search: Bathnes Electoral Registration
Ff n Family Information Service The Service holds up-to-date information about all Ofsted-registered childcare, as well as information about working with children and family support. W: www.bathnes.gov.uk/fis T: 01225 395343 Google Search: Bathnes Fis n Fire Service, Avon Get updates on the latest news and incidents in your area and view the work we do within the community. W: www.avonfire.gov.uk T: 0117 9262061 (non-emergency)
Directory ■ RATS ■ MICE ■ FLEAS ■ WASPS ■ COCKROACHES ■ AND MANY OTHERS Contracts also undertaken • No obligation quotes
Hh n Housing Services Support and advice for all of your housing issues. W: www.bathnes.gov.uk/housing T: 01225 396296 Google Search: Bathnes Housing
Jj n Jobs with the Council Up-to-date information about job vacancies, equal opportunities, employment and training initiatives. W: www.bathnes.gov.uk/jobs T: 01225 396409 (24 hours) Google Search: Bathnes Jobs
Ll n Leisure Centres Bath Leisure Centre, North Parade Rd, Bath BA2 4ET W: www.bathnes.gov.uk/leisure T: 01225 486905 Google Search: Bathnes Leisure and Sport Culverhay Sports Centre, Rush Hill, Bath BA2 2QL T: 01225 486902 (office hours) T: 01225 480882 (after 5pm) Keynsham Leisure Centre, Temple Street, Keynsham BS31 1HE T: 01225 395164 South Wansdyke Sports Centre, Rackvernal Rd, Midsomer Norton BA3 2UG T: 01761 415522 n Licensing Offers a range of information regarding licensing, including alcohol, cinemas and taxis. W: www.bathnes.gov.uk/licensing T: 01225 477531 Google Search: Bathnes Licensing
Mm n MOT Testing We offer vehicle MOTs to members of the public and trade for cars, taxis and some coaches. Book today! W: www.bathnes.gov.uk/bath_mot T: 01225 477314 Google Search: Bathnes MOT Testing n Museums and Art Galleries Assembly Rooms and Fashion Museum W: www.bathnes.gov.uk/museums T: 01225 477789 Google Search: Bathnes Museums Roman Baths and Pump Room T: 01225 477785 Victoria Art Gallery (closed Mondays) T: 01225 477233 Bath’s Historic Buildings (venue hire) T: 01225 477786 or 01225 477782
Nn n NHS Service, BANES Find out how to register with your local GP or NHS dentist, plus information on other key services. W: www.bathandnortheastsomersetccg.nhs.uk T: 01225 831800 E: BSCCG.information@nhs.net
Pp n Parking Services For parking queries, Park & Ride, clamping, fines, permits, Blue Badges, Pay & Display, enforcement of restrictions. Visit the website to download maps. W: www.bathnes.gov.uk/parking T: 01225 477133 Google Search: Bathnes Parking n Pest Control The Council offers a comprehensive pest-control service for residents and businesses. W: www.bathnes.gov.uk/pests T: 01225 396007 Google Search: Bathnes Pests n Police Service, Avon and Somerset Stay informed about what is happening in your area, with regular news updates, as well as useful information about crime reduction. W: www.avonandsomerset.police.uk T: 101 (non-emergencies)
Rr n Record Office The office holds a wealth of information and archives. W: www.bathnes.gov.uk/records T: 01225 477421 (closed Mondays) Google Search: Bathnes Records
Ss n School Admissions We deal with applications and can advise about your right of appeal, as well as home-to-school transport. W: www.bathnes.gov.uk/admissions T: 01225 394312 Google Search: Bathnes Schools n Sirona Care & Health Providing community health and adult social services in Bath and North East Somerset. For detailed information on the services we offer, as well as online contact forms, visit our website. W: www.sirona-cic.org.uk T: 01225 831400 n Social Services Visit the Health and Social Care pages on the website for information and advice. W: www.bathnes.gov.uk/adultcare T: 01225 477000 T: 01454 615165 (out of hours emergencies about adults or children) T: 0808 800 4444 (emergency housing advice, contact the Shelter England 24-hour freephone advice line) Google Search: Bathnes Social Services
Tt n Taxi and Private Hire Cars – Complaints If you have a complaint regarding any licensed vehicle, contact the Council Licensing Enforcement Officer. W: www.bathnes.gov.uk/taxis T: 01225 477689 Google Search: Bathnes Taxi Complaints
All treated by expert Pest Control Officers
n Trading Standards The Council is responsible for enforcing a range of consumer legislation including misleading advertisements and counterfeit trademarks. W: www.bathnes.gov.uk/trading T: 01225 396753 Google Search: Bathnes Trading n Travel Information (Traveline) Traveline provides timetables and journey planners for bus, coach and rail services in the South West. W: www.travelinesw.com T: 0871 200 2233 (7am to 10pm - Calls cost 10p per minute from landlines) Google Search: Southwest Traveline
Yy n Youth Connect Working with young people aged 11-25 years. W: www.bathnes.gov.uk/youthconnect T: 01225 396980 E: youth_service@bathnes.gov.uk Google Search: Bathnes Youth Connect
How to... Make the most Pay the Council… The Council’s ‘pay for it’ online service is a speedy, simple and secure way to pay for bills and charges, and it is available 24 hours a day. In just a few simple steps, you can make payments for Council Tax, Penalty Notices, Business Rates, Commercial Rents, Garden Waste renewal fees, and many other services. You will need your account number or invoice reference in order to make a payment. Once you have this, visit the website at www.bathnes.gov.uk/pay, click on the online payments link and follow the on-screen prompts. If you don’t have access to the internet, you can also pay by phone, or by visiting one of our local offices: Call 0845 372 3501 (24 hours a day) Visit the One Stop Shop in Bath, Riverside in Keynsham or The Hollies in Midsomer Norton.
www.bathnes.gov.uk | 35
Image © Rawles, Simon (BRC)
DO YOU WANT TO HELP PEOPLE IN YOUR COMMUNITY? Volunteer with us and help vulnerable people get back on their feet after a crisis. We support people in rural B&NES who are isolated or feeling lonely to boost their confidence and regain their independence. By giving just a few hours a week, you’ll be making a huge difference to people in your community. Find out more by calling Catherine on 0117 301 2604 or email: WAGP&L@redcross.org.uk The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949), Scotland (SC037738) and Isle of Man (0752).
Meet the...
Meet the Parks Team From weeding to weddings, the Parks team has it covered. We talk to head of department Michael Rowan about how green spaces enrich all our lives everyone else, and if we’re going to be successful we’ve got to make an argument for it. So part of my role is to make the case and say, if we do this, our parks will be so much better. For example, when we did the research for the Green Space Strategy Review, people said there were not enough things for young people to do. So we’re spending £500,000 on a new skateboard facility for Royal Victoria Park, which is due to open in August.
Top facts...
Parks & Green Spaces look after: 239 hectares of parks 193 hectares of natural landscape 31 hectares of allotments 13 hectares of play areas
What areas is the team responsible for?
If it happens in green spaces, we’re responsible for it. From putting in barbecue tables to clearing away the autumn leaves and doing the magnificent bedding, such as the 3D floral sculptures in Parade Gardens and the flower beds in Royal Victoria Park. Then there are the things you see us doing all the time, such as grass cutting, weeding and watering, and we maintain the children’s play areas and check the equipment every day to make sure it’s safe.
And it’s not just parks?
We also have to think strategically about where we want parks to go and how we’re going to meet the needs of the future, so we’re developing some wild meadow areas. If you do that you get more insects and that means more birds and more bats. We also do the hanging baskets in Bath, which need watering every day, and people can order them from us: pubs, private houses, hospitals, schools, universities. We provide a lot of floral displays, and we’ve got a good reputation for high-quality planting.
What is a typical day for you?
Mine is mostly a strategic role. This year we’ve selected five or six parks to concentrate on and we’re writing management plans for them. We need to bid for money, like
38 | Connect | Autumn 2015
What sort of events do you run in the parks?
Fairs, circuses, concerts, you name it. If it doesn’t need a roof you can do it in the park. And because parks are free, it doesn’t matter who you are, you can still go into a park and enjoy it. We have live music at the bandstand in Royal Victoria Park and in Parade Gardens, which is quintessential Old England. There’s nothing like sitting in a park listening to a concert on a beautiful day.
Why do you think parks are so important in the community?
Nearly everyone has a connection to a park: whether you’re wheeling your buggy through it, feeding the ducks, playing football or having a picnic. Parks impinge on people throughout their lives – quite a lot of people ask for a tree or a bench to commemorate someone’s life. And I like the idea that we follow the life cycle: you meet someone in a park, then go walking in it together, you might be proposed to in a park – now you can even get married in one. And of course there are lots of benefits. There is research to show that being in green spaces brings your blood pressure down.
“Because parks are free, it doesn’t matter who you are, everyone can go to a park and enjoy it” Tell me about the weddings
We have to make sure we give everyone value for money, so we looked at how we could utilise our assets more wisely. We’ve now started doing weddings in the parks,
and it has been hugely popular. We’re very lucky to have the Temple of Minerva in the Botanical Gardens – which looks very romantic on a wedding invitation – and people are very keen. It’s still quite a new thing for us, but already we’re building up quite a reputation.
What drew you to the outdoor life? That’s easy. I was in love with the girl next door and her uncle had an allotment. I was only about 13 at the time and our relationship only lasted a few days, but I kept going back to the allotment!
Have you got a garden at home?
I have, and it’s a bone of contention that my wife isn’t allowed to plant anything in it. I’ve told her she can suggest things! So I’m afraid I rule the garden at home in the same way as I would a park. But I think she’s pleased with the end result.
What’s your favourite part of the job?
For me it’s people’s responses to parks. I’ve overheard parents telling their children it’s time to go and the children say: “I don’t want to go, I want to stay and play.” You know you’re doing it right when you get that sort of response. And you get older people telling you how beautiful the parks are. I think that’s the best part of the job.
How important is teamwork?
It’s very much a team effort here and every person makes a huge contribution, whether it’s heritage or playgrounds or whatever. It’s unfair when the person at the top gets the credit, because it’s the people in the team doing all the hard work. If I disappeared this place would still run smoothly, whereas if they disappeared it wouldn’t. n
Find out more For more information about all the facilities and activities offered by Parks and Green Spaces in Bath and North East Somerset, visit: www.bathnes.gov.uk/services/ sport-leisure-and-parks/parksopening-times-and-locations