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.3 | Table of Contents
Table of Contents Welcome Message
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Introduction
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Scanning Locations
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BAU Ambulatory Care Center - Beirut Arab University Healthcare Center (BAUHC) - Clinical Simulation Center (CSC) - Dental Clinics - BAU Life Support Center (BAULS) - Clinic for Nutritional and Weight Management (NWM) - Physical Therapy Outpatient Clinic (PTOC)
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Quality and Safety
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Contact Information
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BAU Ambulatory Care Center
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Welcome Message Lifetime Health and Wellness
.5 | Welcome Message
Welcome to BAU Ambulatory Care Center (BAUACC). We are dedicated to help you experience a lifetime of health and wellbeing and are honored that you have chosen us as your healthcare providers. Our goal is to provide the highest quality care for all our patients in a timely and respectful manner. We always improve our services and look forward to new challenges and opportunities in the future. Our undertaking is to provide outstanding contemporary health care and ensure a safe and positive patient experience. This experience is very important to all staff at BAUACC; “People Caring for People” is our motto. We are a university-based center of excellence for wellnessbased and complementary healthcare disciplines. We aim to maintain our position as a leading international medical research university. As we prepare for opportunities and challenges ahead, we continue to make decisions based on the needs of our patients and the community. Whether you are searching for a physician or specialist or just want to learn more about improving your health and wellness, contact us to help you make healthy choices for you and your family. On behalf of BAU Ambulatory Care Center professionals and support staff, I extend a warm welcome. Again, thank you for choosing us. We look forward for a lifetime of continuous care. Prof. Essam Osman Vice President for Medical Sciences
BAU Ambulatory Care Center
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.7 | Introduction
Introduction Passion for Healthcare
Beirut Arab University redefines its Ambulatory Care Center through innovative practices and qualitative approaches that simplify the way healthcare services are delivered. As an accredited University, we are proud of our reputation to attract and retain the brightest professionals and talents in the field of medical care. BAU is in the midst of a system-level strategic planning process to proactively shape a positive future for the university and its community. Strategic leadership and oversight are provided for medical affairs, physician leadership development, patient safety, patient care quality, and value-based health provision that leads to medical-promotion programs at BAU. BAU Ambulatory Care Center (BAUACC) is committed to provide high quality comprehensive patient-centered care based on predefined treatment plans and affordable costs under the supervision of qualified academic and nonacademic staff, healthcare professionals, and students. The BAUACC expands and supports health provision through providing access to care facilities that meets the dynamic needs of patients.
The BAUACC comprises several centers distributed across the medical faculties in Beirut Campus between Hariri Building and Main Building according to the following: Beirut Arab University Healthcare Center (BAUHC) Clinical Simulation Center (CSC) Dental Clinics BAU Life Support Center (BAULS) Clinic for Nutritional and Weight Management (NWM) Physical Therapy Outpatient Clinic (PTOC)
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BAU Ambulatory Care Center
.9 | Scanning Locations
Scanning Locations
Changing Rooms
Toilet Changing Rooms
Simulation 3
Simulation 2
The Road to Health Care
Simulation 4
Simulation 5
Fig. 1 Beirut Campus Sitemap
Fig. 3 Clinical Simulation Center Faculty of Medicine Harir Building - 3rd Floor
Simulation 1
Debriefing Room
Academic Staff Rooms
Toilet
BAULS Lecture
Hariri Building
Hall
Lecture Lecture Room Room
Toilet
Main Building
EEG Control Room
EMG PFT Audiometry Room
Cardiac Stress Test
Research Lab
Diagnostic Physiology Center (BAUHC)
Student Entrance
Toilet
Administrative Areas
Clinical Areas
Support Areas
Reception Waiting Area
Vertical Circulation Diagnosis Clinics Store
Clinics
Service Room
Technician Room
Student Area
Toilet & Showers Lockers
Store Waiting Area Toilet
Reception
Changing Rooms
Toilet
Administration
Nursing Station
Pharmacy Room Immunization 2 Room
ging Chanoms Ro
Triage Rooms
hetic
Prost
1
Fig. 2 BAU Healthcare Center Hariri Building - Ground Floor
Fig. 4 Dental Clinics Faculty of Dentistry Main Building - Ground Floor
ng Curi m Roo
Lab
tom
Phan
Kitchenette
Counseling Room
Treatment Room
ng Castim Roo
e
Ultrasound Imaging Room
nc tena MainRoom
Conference Room
Lab
Toilet
Duct
Disinfection & Sterilization Room
Academic Staff Rooms
X-Ray
BAU Ambulatory Care Center
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.11 | Scanning Locations Toilet
Clinics - C -
Medical Sciences Library
Fig. 5 Dental Clinics Faculty of Dentistry Main Building - 1st Floor
Service Room Clinics -C-
Toilet
Quality
Waiting Area
Academic Staff Rooms
Student Area
CBCT X-Ray
Academic Staff Rooms
Waiting Area
Service Room
- First Floor
Lecture
ay
Technical Lab
Biomedical Lab A
X-R
Main Clinics Building -B-
Sterilization Room
Sterilizing Room
Special Care Clinic
Lecture Room
Nutrition Lab
Store
Hall
Lecture Room
Ali Rashid Toilet
X-Ray
Toilet
g ngin s Cha Room
Nutrition Weight Management Clinic
Implantology Clinic
Gas Room
Live Transimission Room Pedrative Dentistry Clinic
Cad Cam Unit
Toilet
Pediatric Physical Therapy Sterilization Room
Toilet
Central Suction Room
Centre of Excellence
Toilet Specialty Clinics 2
X-Ray
Dental Simaulation Lab
Toilet
Clinics
Changing Rooms
Casting Room
Assurance Unit
E-Filing Service Room
Reception
Sterilization Room
Technician Room
Reception
Waiting Area
X-Ray Reception
Nursing Head Office
Biomedical Lab B
Roof Toilet
Server
Fig. 7 Clinic for Nutritional & Weight Management Faculty of Health Sciences Hariri Building - 6th Floor
Clinical Clinic Coordinator Prosthetic Lab
Physical Therapy Outpatient Clinics
X-Ray
Rec
Conference Room
n
io ept
Fig. 8 Physical Therapy Outpatient Clinic Faculty of Health Sciences Hariri Building - 5th Floor
Reception
Waiting Area
Lecture Room
Fig. 6 Dental Clinics Faculty of Dentistry Main Building - 2nd Floor
Specialty Clinics 1
zation
Sterili
Lecture Room
Dean of Health Sciences
Room
y
X-Ra
Roof
Academic Staff Rooms
Toilet
Assistant Dean
Executive Administrator
Lecture
Toilet
g ngin Cha ooms R
Nursing Simulation Lab
Kitchenette
Hall BAULS Center
Toilet
Lecture Rooms
BAU Life Support Center
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BAU Ambulatory Care Center
.13 | BAU Healthcare Center
Ambulatory Care Center BAU Healthcare Center (BAUHC)
Professional and Personalized Approach
Introduction Beirut Arab University Healthcare Center (BAUHC) is the right place where a team of competent and empathetic physicians, nurses, and health care providers treat patients with respect and compassion to deliver high quality as well as affordable care for them. The Center offers a wide range of medical specialties: Family Medicine, Pediatrics, Obstetrics & Gynecology, Ophthalmology, Ear, Nose & Throat, Endocrinology, Neurology, Cardiology, Orthopedics, Psychiatry, and Pulmonary.
Services BAUHC provides comprehensive healthcare services for patients as following: - Dental Care through the Oral Diagnosis Clinic at BAU Faculty of Dentistry - Dietary and Physiotherapy through the Faculty of Health Sciences - Electrocardiography (ECG) - Minor Treatment Procedures - Immunization - Diagnostic Physiology Procedures - Ultrasound Imaging - Laboratory and Radiology - Pharmacy Assistance
“The goal of real healthcare reform must be highquality, universal coverage in a cost-effective way.” Bernie Sanders
BAU Ambulatory Care Center
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.15 | BAU Healthcare Center
Facilities
Opening Hours
BAUHC serves as the first point of contact for the community with health professionals. It provides ambulatory medical services in a safe environment. The design of BAUHC ensures quality of care, operational efficiency, and most importantly, patient satisfaction. BAUHC comprises five clinics for different medical and surgical specialties. The physical settings in each clinic promote privacy and confidentiality of the patient, reinforce infection control measures, and ensure a smooth flow of patients and healthcare professionals. Other rooms are available for health counseling, immunization, ultrasound imaging, treatment, and minor procedures. An important section of BAUHC is the pharmacy that guarantees medication dispensing with proper instructions to patients. Specialized centers for diagnostic imaging, laboratory testing, and physiology assessment are also available to support the physicians in making the right diagnosis and prescribing appropriate treatment.
Monday to Friday 8:00 a.m. until 4:00 p.m. The Center is closed on official holidays.
BAUHC is well equipped to support the mission and vision of the center. High-end user-friendly equipment is available to deliver quality services. Ophthalmology and ENT units, Ultrasound machines, EEG and EMG machines, Pulmonary Function Test machine, Audiology machines, and Noninvasive Cardio/Cardiopulmonary Stress Test machines are examples of the facility’s medical equipment. In addition, digital cameras, connected to medical devices, along with large smart led displays aim to improve teaching of medical, nursing, and other health professions students and trainees. Finally, BAUHC utilizes an advanced Health Information System to enhance patient care, data collection, usage and facilitates the adoption of informed decisions at the management and research activity levels.
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BAU Ambulatory Care Center
Clinical Simulation Center (CSC)
Advanced Medicine, Trusted Care
Introduction The Clinical Simulation Center (CSC) was established to provide a training facility that gives opportunity for undergraduate and graduate medical students to practice skills required in a safe environment without posing risk to patients. It is committed to provide high quality simulation and healthcare training to encourage education and assessment of clinical skills and activities and promote community engagement.
Services CSC improves the clinical skills of students throughout their medical faculty years by: - Allowing students to practice history taking, arts of doing a physical examination and procedural skills such as putting in a blood line, nasogastric tube insertion, lumbar puncture or intubation. - Holding several workshops for undergraduate and graduate students and physicians in order to develop important surgical and laparoscopic skills. - Carrying out assessment of clinical skills with the help of simulated participants and through the conduction of OSCEs (Objective Structured Clinical Examination) and OSPEs (Objective Structured Practical Examination).
.17 | Clinical Simulation Center
BAU Ambulatory Care Center
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.19 | Clinical Simulation Center
Facilities CSC comprises five simulation rooms one of them is the Constructive Scenario Room. The scenario room is equipped with state-of-the-art computerized mannequins that displays symptoms of reallive patients. The room is fully wired for audio and video services so that academic staff are able to watch students’ performance from the central control room and provide post-procedural training in a debriefing session after being displayed by the group. In addition to the simulation rooms, there are available patient history taking and examination rooms, where students can practice taking medical histories and refine their bedside manner with standardized patient-actors. In addition, there are available part task trainers, where students could practice doing their procedural skills such as lumbar puncture, intravenous line insertion, nasogastric tube intubation etc… These enable students to acquire the clinical skills necessary prior to their graduation.
Opening Hours Monday to Friday 8:00 a.m. until 4:00 p.m. In certain events, such as workshops, the opening hours are further extended as required.
“The art of medicine consists of amusing the patient while nature cures the disease.” Voltaire
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BAU Ambulatory Care Center
Dental Clinics
Your Smile is our Priority
Introduction BAU Dental Clinics provide high quality patient care through adhering to the principles of ethics and code of professional conduct. They aim at maintaining an environment for clinicalbased research that targets community needs. The Dental Clinics include: Diagnosis Clinics, Clinics A, Clinics B, Clinics C, Implantology Clinic, Pediatric Dentistry Clinic, Special Care Clinic, Specialty Clinics 1, Specialty Clinics 2, and Centre of Excellence.
Services Dental care is provided by dental students supervised by qualified academic staff and clinical assistants. A full range of the following dental services are provided for adults and children according to the following: - Endodontics - Fixed and Removable Prosthodontics - Implantology - Operative and Esthetic Dentistry - Oral and Maxillofacial Surgery - Orthodontics - Pediatric Dentistry - Periodontology
“Every tooth in a man›s head is more valuable than a diamond.” Miguel de Cervantes
.21 | Dental Clinics
BAU Ambulatory Care Center
Facilities The Dental Clinics are well-equipped with state-of-theart dental units and supportive equipment (CBCT, in-office bleaching unit, surgical operating microscope, etc...). Sterilization Rooms: All clinics are supplied with sterilization rooms that follow infection control guidelines according to Centers for Disease Control (CDC). X-ray Rooms: A Panoramic X-ray machine, Cephalometric, Periapical and Cone Beam Computed Tomography (CBCT) to serve the diagnosis and treatment planning of all specialties. Clinics Prosthetic Lab: For quick lab work. In-School Technical Lab: For fabrication of all types of removable and fixed restorations along with virtual prosthetic designs. CAD CAM Unit: For virtual prosthetic designs and fabrication. An open up-to-date system specialized in CAD of different restorations, as well as CAM units capable of dry and wet milling of different materials. It can export its STL file to be manufactured.
Opening Hours Diagnosis Clinics Monday to Friday 8:00 a.m. until 4:00 p.m. Dental Clinics Monday to Friday 8:00 a.m. until 6:00 p.m. Dental Clinics are closed on official holidays.
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.23 | Dental Clinics
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BAU Ambulatory Care Center
.25 | BAU Life Support Center
BAU Life Support Center (BAULS) Touching lives
Introduction BAU Life Support Center (BAULS) was established to prepare healthcare students, healthcare providers, and the general public to effectively respond and handle life threatening emergencies in a standardized evidence-based professional manner through knowledge awareness, skill enhancement, and hands-on practical training programs.
Services BAULS provides American Heart Association (AHA) certified Basic Life Support Courses to the following target groups: - BAU Students (Medical, Health Sciences, Pharmacy, and Dentistry) - BAU Students (Non-medical Faculties) - BAU Academic Staff - BAU Non-academic Staff - BAU Clinics (Dental, Physiotherapy, Healthcare Center…) - Other Healthcare Professionals - Community / General Public
Facilities BAULS International Training Center Authorized by the American Heart Association; is always keen to provide the community with the needed training to respond to life threatening emergencies. Usually training sessions are provided on a weekly basis or more in case demanded. Courses that can be offered include but are not limited to “Basic Life Support”, “First Aid”, and other training courses. As for facilities, this Center uses dolls that mimic the real life patient of victim, and should not be mentioned in the catalogue.
Opening Hours Take some time to learn first aid and CPR. It saves lives, and it works.” Bobby Sherman
Monday to Saturday 8:00 a.m. until 6:00 p.m.
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BAU Ambulatory Care Center
Clinic for Nutritional and Weight Management (NWM) Eat Wisely, Smile Nicely
Introduction Clinic for Nutritional and Weight Management (NWM) was established to provide an essential platform for students at the Department of Nutrition and Dietetics to promote and enhance their professional skills in medical nutrition therapy in outpatient settings. It offers a supporting environment for ongoing clinical research and promotion of healthy lifestyles in the community and prevention of nutrition-related diseases.
Services NWM - Clinic provides a high-standard clinical services, namely: - Management of obesity by means of an innovative lifestyle modification program based on Cognitive Behavioral Therapy for Obesity (CBT-OB) widely adopted in Europe and USA. - Regulation of eating disorders by means of a specialized form of CBT called Enhanced Cognitive Behavior Therapy (CBT-E). - Management of the most widespread non-communicable diseases (i.e. metabolic syndrome, prediabetes and type 2 diabetes, hyperlipidemia, cardiovascular diseases etc.) by following the most up-to-date evidence-based guidelines. - Management of other diseases that require special nutritional interventions: • Gastroesophageal Reflux Disease and Gastritis • Lactose Intolerance • Celiac Disease • Chronic Constipation and Intestinal Flatulence • Vitamin D Deficiency and Osteoporosis Nutrition Guide
.27 | C linic for Nutritional and Weight Management
for Healthy Bones • Iron Deficiency Diet and Iron Deficiency Anemia • Gallbladder Stones • Kidney Stones • High Uric Acid - Evaluation of body composition patterns (i.e. body lean and fat mass) and energy expenditure (i.e. resting and physical activity) by means of validated instruments in healthy and disease-related conditions.
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BAU Ambulatory Care Center
Facilities Nutrition and Dietetic students use the anthropometric measuring equipment available at the lab and clinic such as the skin fold calipers, stadiometer and the Inbody fat analyzer to assess patients’ nutritional status. They also use food models, visual aid posters and the MyPlate model to educate our patients about healthy eating habits. The dietitians at NWM - Clinic use the indirect calorimeter machines as well as other anthropometric measuring equipment to assess patients’ nutritional status and provide them with the CBT-OB treatment. They also use the machines for research purposes to improve educational attainment in Lebanon and worldwide. The dietitians also use educational materials such as food models, posters, and lifestyle guidelines for the most common diseases in the world in order to increase awareness and provide patients with selfmanagement skills.
Opening Hours Monday to Friday 8:00 a.m. until 4:00 p.m.
“To eat is a necessity, but to eat intelligently is an art.” La Rochefoucald
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BAU Ambulatory Care Center
Physical Therapy Outpatient Clinic (PTOC)
You are in Safe Hands
Introduction The Physical Therapy Outpatient Clinic (PTOC) acts as a site for outstanding clinical education for students. The clinic performs services to the community by administering physical therapy for outpatients and supporting staff and student research. It supplies the highest standards of care, exhibits a futuristic vision, and empowers its clients with the knowledge, skills, and capabilities to achieve and maintain an optimal healthcare status. The PTOC also aims to provide an attractive environment for continuous research and life-long learning for students and the community.
Services PTOC specializes in the following areas: - Offering physical therapy services in evidence-based musculoskeletal, sports, neurological, pediatric, cardiopulmonary, geriatric, and women’s health rehabilitation; - P roviding health promotion and prevention counseling; - Serving as a venue for offering specific professional courses related to the physical therapy profession; - Offering courses that address contemporary topics given by department academic staff or national and international experts in collaboration with the Center for Continuing and Professional Education (CCPE) at BAU.
.31 | P hysical Therapy Outpatient Clinic
BAU Ambulatory Care Center
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Facilities PTOC is equipped with advanced basic physical therapy equipment along with all teaching facilities to serve as a ready access to patients and students and to raise the professional capabilities of physical therapy applicants. The PTOC embraces fifteen individual therapy units and a gym for group therapy. Being equipped with the latest, sophisticated equipment for physical therapy evaluation and treatment, including an innovative, cutting edge, rehabgaming tool that provides comprehensive patient care for the functional rehabilitation process for endless cases such as amputation, balance training, etc.….
Opening Hours Monday to Friday 8:00 a.m. until 4 p.m. The Clinic is closed on official holidays
“Movement is a medicine for creating change in a person’s physical, emotional, and mental states.” Carol Welch
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BAU Ambulatory Care Center
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Quality & Safety
Safety Promotes Quality
.35 | Quality & Safety
BAUACC believes in social responsibility and assumes a significant role in the Lebanese community by offering quality health and dental care services at affordable prices.
BAU Ambulatory Care Center (BAUACC) aims at developing an environment of comprehensive care that responds to community needs and ensures patient safety and satisfaction. They focus on treating the person as a whole, listening to the community they serve to better understand its concerns, and planning, developing, implementing, and evaluating the provided services. BAUACC is committed to provide the highest quality healthcare training and education programs that serve BAU patients, stakeholders, and the local community through application of internationally recognized accredited programs and preparedness of instructors and sites coordinators. The Clinics also perform continuous supervision and assessment of the administered care according to a treatment plan schedule to ensure patient safety. BAUACC staff strictly supervise the delivered treatment, where patient satisfaction surveys and patient’s complaints are continuously taken into consideration to guarantee the quality of services. Workshops and up-to-date training sessions are carried out to provide the best simulation training, education, and assessment, to ensure readiness of the team, and to deliver regular awareness and training programs to the local community.
“Quality is never an accident. It is always the result of intelligent effort�. John Ruskin
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BAU Ambulatory Care Center
Contact Information Beirut Arab University Tel: + 961 1 704612 (Direct Line) Healthcare Center + 961 1 300110 Ext: 2848 (BAUHC) Fax: + 961 1 300110 Ext: 2849 bauhc@bau.edu.lb
Clinical Simulation Tel: +961 1 300110 Ext: 2834 Center (CSC) Fax: +961 1 300110 Ext: 2597 csc@bau.edu.lb
Dental Clinics Diagnosis Clinics Clinics A Clinics B Clinics C Specialty Clinics 1 Specialty Clinics 2 Centre of Excellence
Tel: +961 1 300 110 Ext: 2512 Tel: +961 1 300 110 Ext: 2523 Tel: +961 1 300 110 Ext: 2730 Tel: +961 1 300 110 Ext: 2530 Tel: +961 1 300 110 Ext: 2301 Tel: +961 1 300 110 Ext: 2864 Tel: +961 1 300 110 Ext: 2778 dentistry@bau.edu.lb
BAU Life Support Tel: +961 1 300110 Center (BAULS) bauitc@bau.edu.lb
Ext: 2681 - 2454 - 2871
Clinic for Nutritional Tel: +961 1 300110 Ext: 2351 - 2766 and Weight nutrition@bau.edu.lb Management (NWM) Physical Therapy Outpatient Clinic (PTOC)
Tel: +961 1 300110 Ext: 2612 - 2738 - 2589 ptoc@bau.edu.lb
.37 | welcome message