Mental Health Resource Guidebook For Hawaii Teammates 2022 Plan Year
WHAT YOU WILL FIND
Resources Available to All Teammates: •
Employee Assistance Program
•
Crisis Hotlines
•
Mindfulness Meditation App
•
Brown & Brown MyBenefitsApp
Resources Available to Teammates Enrolled in the Hawaii Kaiser Medical Plan •
Therapists and Psychiatrists
Resources Available to Teammates Enrolled in the Hawaii HMSA HPH or PPP Plan •
Therapists and Psychiatrists
All teammates have access to 6 free counseling sessions.
How to Access:
All assistance is available 24 hours a day, seven days a week with confidential support, guidance, and resources. Call 1-844-206-1068 or visit www.guidanceresources.com (The WebID is “BBEAP”). GuidanceResources® App is also availble.
Available to:
All Brown & Brown teammates and their family.
Cost:
Calling our EAP is free, including up to six counseling sessions and access to online content.
Employee Assistance Program (EAP) All teammates have access to our Employee Assistance Program (EAP) through GuidanceResources® by ComPsych. This no-cost, confidential assistance is available to you and your dependents and provides access to resources such as six free counseling sessions or a referral to an attorney, care provider, or community resource. Learn more about our Employee Assistance Program. The EAP can help you in locating referrals to resources for providers in your community. Consultations with an EAP provider include the following and more: • Depression Management
• Child or Elder Care
• Stress Management/Anxiety
• Family Conflict
• Substance Abuse
• Financial or Legal Concerns
• Weight Management and Tobacco Cessation Coaching
• Work-Life Resources
• Marital Conflict
• Workplace Issues
Occasionally, services beyond those covered by the EAP will have a cost, and any costs associated with a service will be fully explained.
Access all your Brown & Brown benefits, ID cards, app links, and more through the Brown & Brown MyBenefitsApp anytime, anywhere.
Crisis Hotlines If you or someone you know is facing a crisis, use these resources: The Brown & Brown Employee Assistance Program • Call 1-844-206-1068 988 Suicide & Crisis Lifeline • Call or text 988 • Chat at 988lifeline.org Hearing Impaired or Blind • TTY personal preferred relay service or dial 711, then 1-800-273-8255 The National Substance Use Treatment Helpline • Call 1-800-662-HELP (4357)
! If this is an emergency or you think you may harm yourself, please call 911.
How to Access:
Contact one of the helplines above.
Available to:
All Brown & Brown teammates and their family.
Cost:
No cost.
Access all your Brown & Brown benefits, ID cards, app links, and more through the Brown & Brown MyBenefitsApp anytime, anywhere.
Mindfulness Meditation App Sanvello
Sanvello is a top-rated self-help and mindfulness meditation app. The app provides recommendations for activities that are designed to be effective in the moment and to build awareness around your mood. Self-Care: • Guided Journeys: Designed by experts for a range of needs, Sanvello guided journeys use proven therapies to help you feel more in control and build long-term life skills. • Daily Mood Tracking: Answer
simple questions each day to assess your mood, patterns and track health activities like sleep and exercise.
How to Access:
To begin using Sanvello, download the app and create an account.
• Coping Tools: Reach for just
the right tool to relax, be in the moment, or manage stressful situations such as test-taking, public speaking, or morning dread.
• Progress Assessments:
Through weekly check-ins, Sanvello creates a roadmap for improvement. Track where you are, set goals, and make strides week by week.
Available to:
Available to anyone who can download the app.
Peer Support: • Access chat groups in the app for people going through the same experiences as yourself. Join one that resonates and begin conversations with others who can relate.
Cost:
Free access to select sections of the app. For additional costs, you can access all areas of the Self-Care section, Coaching, and Therapy through the Sanvello app. See the Sanvello app for more details.
Access all your Brown & Brown benefits, ID cards, app links, and more through the Brown & Brown MyBenefitsApp anytime, anywhere.
Brown & Brown MyBenefitsApp Find all your benefits available through Brown & Brown, ID cards, apps, and phone numbers through the Brown & Brown MyBenefitsApp. Save the app to your phone by following the directions here. Click on the Mental Health & Well-Being icon for additional resources and tools to care for yourself and your family.
Scan the QR code to access Brown & Brown’s MyBenefitsApp. To use the QR code, focus your iPhone or Android camera on the QR code.
Therapists & Psychiatrists Kaiser Plan
If you are looking for support, you are not alone. Millions of people seek mental health services every year. Kaiser Permanente offers many options for members with mental, emotional, and addiction issues — as your partners in health, they help you find what works for you. You do not need a referral for mental health services. But your personal doctor is your biggest total health advocate. If you are struggling, they can connect you with support and help you access care. Call Kaiser to discuss your treatment options.
How to Access:
To schedule an appointment, call Monday through Friday, 8 a.m. to 5 p.m. HST: • Oahu: 1-808-432-7600 • Neighbor Islands: 1-888-9457600
Available to:
Teammates and dependents enrolled in the Kaiser Hawaii medical plan.
For after-hours care, call the Crisis Line of Hawaii at 1-808832-3100 (Oahu) or 1-800-7536879 (Neighbor Islands). For 24/7 advice, call: • Oahu: 1-808-432-2000 • Maui/Molokai/Lanai:
1-808-243-6000
Cost:
$15 Copay* for innetwork services.
• Hawaii Island: 1-808-334-
4400
• Kauai: 1-808-246-5600 • TTY: 711 Visit healthy.kaiserpermanente. org/health-wellness/mentalhealth for more resources.
*A copay or copayment is a fixed amount for a covered service, paid by a patient to the provider of service before receiving the service.
Therapists & Psychiatrists HMSA Plans
Beyond therapy and psychiatry appointments, you may be eligible to participate in the Beacon Health Options program through HMSA. If you have a behavioral health condition, barriers to seeking therapy can get in the way of feeling better. Your HMSA plan may be able to help with conditions like depression, anxiety, alcohol and substance use, post-traumatic stress disorder, eating disorders, and more. How the Program Works HMSA partnered with Beacon Health Options® to offer eligible members services such as: • Help choosing a behavioral health provider. • Referrals to behavioral health resources and services. • Condition-specific education for members and support resources for their loved ones. • Case management for those who need it. To find out if you are eligible to participate in the program, check your Guide to Benefits or call HMSA at the number on the back of your HMSA membership card.
How to Access:
Call Beacon Health Options at 1-808695-7700 on Oahu or 1-855-856-0578 toll-free or contact your primary care physician or call the number on the back of your HMSA ID card:
Available to:
Teammates or dependents enrolled in the Hawaii HMSA HPH or PPP medical plan.
• Oahu: 1-808-948-6372 • Hilo: 1-808-935-5441 • Kona: 1-808-329-5291 • Kauai: 1-808-245-3393 • Maui: 1-808-871-6295 • Toll-free: 1-800-776-4672 • For emergencies: call 911 • For emergencies while traveling: call Blue Card 1-800-810-BLUE
Cost:
• Hawaii HMSA HPH: $20 Copay* for in-network physician services • Hawaii HMSA PPP: $12 Copay* for in-network physician services Costs above are for teammates and dependents enrolled in respective Hawaii HMSA medical plans.
*A copay or copayment is a fixed amount for a covered service, paid by a patient to the provider of service before receiving the service.