collaboration A DynTek Publication
Shift in the Modern WorkplaceL Addressing four key challenges many modern
Helping People Be and Do Better Together Statistics around the mobile workforce and how a complete meeting solution fits in
special edition
business face
How to Revoutionize Your Business Overview of the enterprise level meeting, broadcasting, and conferencing options included in the E5 plan
Meetings & collaboration all integrated with
OFFICE APPS
Messaging, meetings, and screen sharing all in one app that works with Office. Now included with Office 365 Enterprise E5
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SPECIAL EDITION FEATURING SKYPE FOR BUSINESS
cont ents
read in this issue... The Shift in the Modern Workplace, Addresses four key challenges many modern business face and how an investment in connective technology can to turn a company's biggest challenges into great opportunities
The Millennial Workforce, Gain a better understanding of the new generation in the workforce, which will make make up a majority of all workers by 2020
Helping People Be and Do Better Together, Statistics around the mobile workforce and how a complete meeting solution fits in
Revolutionize Your Business, An overview of the enterprise level meeting, broadcasting, and conferencing options included in the E5 plan
02 05 06 08
01 collaboration - a dyntek publication
RESPONDING TO THE TOP FOUR CHALLENGES FACED BY MODERN BUSINESSES TODAY
CUSTOMER & TEAM COMMUNICATION
01
ORGANIZATIONAL HIERARCHY
02
The Shift of
IS YOUR BUSINESS READY? 02 collaboration - a dyntek publication
INFORMATION AND DATA SHARING
03
INFORMATION SECURITY
04
the Modern Workplace Embracing a new organizational infrastructure in which communication, data, and information security flow across multiple channels with ease is now easily attainable in the modern workplace. Investments in connective technology, data insights, and information security can to turn your biggest challenges into your greatest opportunities and can address the four key challenges several modern businesses face. ď Ž THE SPEED OF CUSTOMER
ď Ž THE TRADITIONAL
ENGAGEMENT REQUIRES
IS NOT SUITED FOR AN
COMMUNICATION AND BRAND ORGANIZATIONS OF ALL SIZES TO BE CONNECTED AT ALL TIMES.
ORGANIZATIONAL HIERARCHY INTERCONNECTED GLOBAL WORKFORCE THAT FORMS
COLLABORATIVE TEAMS, WHICH CONSIST OF PEOPLE WHO MAY
The fact is, customers are no longer
NEVER MEET ONE ANOTHER.
static groups of people who purchase products and services and engage
Many businesses today employ a
in other transaction exchanges with
traditional hierarchal structure of
businesses. They have evolved into
organizations in which the bottom level
brand ambassadors who have strong,
reports to the level above them, and
frequent, and transparent voices that
the llevel above them reports to the
permeate all digital media channels.
next level until a managerial decision is
Think of the power of Twitter: one
made. This process then begins again.
tweet, containing one message, can
The cyclical and contained business
reach millions of people in seconds.
process is now being challenged due to
The opinions, sentiments, criticisms,
the requirements of the interconnected
or praises contained in a tweet can
work paradigm as well as the continuous
be instantly challenged, accepted, or
customer communication cycle. It is
ignored by the audience. The speed
becoming increasingly common for
with which customers communicate
people who have never met and may
with brands and each other is impossible
never meet to collaborate and co-create
to quantify. By building agile teams
components of a project. These teams
and responsive networks, the modern
are continuing to grow beyond different
office would offer businesses the ability
time zones and countries, transforming
to engage customers throughout the
into efficient networks that are deployed
information exchange cycle.
to solve problems and to create value. To maximize their productivity, they rely
03 collaboration - a dyntek publication
on a less rigid organizational structure and employ collaborative
to share these insights at any given time—and from anywhere.
technology solutions. Collaborative technology can help eliminate
This priority requires a process that matches the speed at which
physical barriers, and it assembles fast, is highly responsive, and
data grows to the the agility required by organizations to process
can evolve based on the needs of a team.
the data.
DEVELOPING INSIGHTS FROM AN
ORGANIZATIONS NEED TO KEEP THEIR DATA
MEETS THE DYNAMIC NEEDS OF A DYNAMIC
INFORMATION SECURITY.
UNPRECEDENTED INFORMATION SURPLUS THAT TEAM.
SAFE, AND CREATE A STRONG CULTURE OF
The addition of teams relying on connective technology and the Organizations now have access to vast amounts of information,
growth in data brings increased risks, with security and privacy
especially data generated by customers. Thus, the ability to
being chief among them. The threat to information security is no
quickly derive and share insights is a chief concern within
longer an issue faced only by IT. For businesses, these threats
organizations. Prior to the era of big data, the chief concern
are greater than simply fixing the issue itself. Security and privacy
within organizations was information scarcity. As people share
breaches can harm brand reputation. Customers can lose trust.
information on devices that collect and share information
For an enterprise, intellectual property can be compromised,
throughout the Internet of Things, enterprise systems have
damaging future revenue streams dependent on the IP. Of course,
responded with a similar process evolution. Systems that
there is also the significant cost associated with repairing the
previously simply recorded business transactions now offer
compromised IT systems. Clearly, an emphasis on security and
insights and analysis in real time. The amount of data being
data protection must have a place in the infrastructure and
generated at the consumer and enterprise levels has provided
strategy of an enterprise
businesses with the opportunity to make much more informed decisions faster than ever before. Organizations must be able
the modern workplace The modern workplace has the potential to help organizations around the world achieve more through increased efficiency, collaborative co-creation, and actionable insights. This workplace disruption challenges the static nature of the hierarchal organization model by asserting that systems of communication can be agile and can scale upwards or downwards as needed. Customers who adopt the modern workplace are agents of change; they are enterprise-level brand ambassadors who not only embrace the shift in the workplace but also take on the role of transformational leaders in their respective industries. The new era of the workplace is defined by investments in three specific areas. The first of these areas is connective technology built for teams and networks. People should be able to collaborate seamlessly in a dynamic network that spans the globe. This replaces the hierarchal model by removing boundaries and encouraging co-creation. The second investment is in technology that provides personal and organizational insights. The co-creation efforts of teams and networks in the modern workplace should be supported by the ability of teams and networks to make decisions based on the most current business intelligence. Finally, an investment in technology that provides safety and security to both the enterprise and the individual is essential. Security issues present the unwanted challenge of reestablishing a brand as safe and customer-centric.
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THE MILLENNIAL WORKFORCE
MILLENNIALS ARE THE NEW GENERATION IN THE WORKFORCE, AND BY 2020 THEY WILL MAKE UP A MAJORITY OF ALL WORKERS. THEY HEAVILY DEPEND ON THEIR MOBILE DEVICES AND THRIVE IN A MOBILE WORKSPACE.
UNDERSTANDING AND ENGAGING THE
MILLENNIAL IS A
Millennials have dumped the PC for
likes, retweets, shares, and reactions
the smart phone, and they use it to
as a form of digital currency. Social
communicate and interact both in
media is how they obtain news, insights,
and out of the workplace. They are an
and tips related to their job(s). In the
outspoken group, exchange thoughts
workplace, they use multiple applications
and opinions with others (sometimes
to enhance productivity, increase project
in the thousands), and are not afraid to
efficiency, stay connected, and expand
pitch an idea or ask for assistance.
their networks. Due to an increasingly globalized economy, millennials rely on
This generation grew up with social
connective technology solutions to meet
networks, crowdsourcing, and tablets.
with coworkers in their offices and other
Their personal social networks offer
offices around the world.
exercises in self-expression. They treat 05 collaboration - a dyntek publication
CHALLENGE FOR MANY BUSINESSES TODAY.
...
HELPING PEOPLE BE AND DO BETTER TOGETHER A COMPLETE MEETING SOLUTION, SUCH AS SKYPE FOR BUSINESS, ALLOWS YOU TO WORK AS THOUGH YOU AND YOUR TEAM ARE ALL IN ONE ROOM, EVEN WHEN YOU’RE NOT.
GLOBAL AND DISTRIBUTED IS THE NEW NORMAL FOR TEAMS An all-in-one meeting solution allows remote teams to communicate as effectively as actually being there in person, helping to build engaging relationships needed for success in business by providing an elevated means of interaction.
78%
4of5
the percentage of people that say they
surveyed information workers say they
collaborate with partners or colleagues,
use web conferencing to meet with the
who are located somewhere else in the
same group of people at least once a
world, on a daily basis
week, sometimes daily
MICROSOFT: Lync usage and adoption survey, 2014 .
MICROSOFT: Lync usage and adoption survey, 2014.
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NO MATTER WHAT TYPE OF FEATURE YOU NEED, WHO YOU ARE, WHERE YOU ARE, OR WHICH DEVICE YOU USE, SKYPE FOR BUSINESS CLIENT PORTFOLIO AIMS TO HELP PEOPLE BE AND DO BETTER TOGETHER .
MEETINGS AND MOBILITY GO HAND IN HAND = FLEXIBILITY The use of mobile devices in technology has lead to new ways of working more efficiently for remote workers. They can now easily connect clients, partners and their team from home, the office or anywhere on the globe when it counts most.
46%
66% of the people who use a smartphone to
of surveyed information workers launch
attend a web conference say that doing so
and host web conferences from their
affords them more freedom and flexibility
mobile devices
WAINHOUSE: Web conferencing usage summary, 2014.
WAINHOUSE: Web conferencing usage summary, 2014.
AT THE HEART OF A GREAT TEAM IS GREAT COMMUNICATION
A connected team is a better team.
Teams that utilize an all-in-one meeting solution are more efficient, respond faster, plan better, and help one another more effectively. They have to ability to listen to customers on the fly, evaluate market trends and share insights amongst themselves. They challenge one another openly and are excellent communicators, making them great team memebers.
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... NOW INCLUDED IN THE E5 PLAN IS A HOST OF ENTERPRISE LEVEL MEETING, BROADCASTING, AND CONFERENCING OPTIONS
simplify the way you connect your networks and teams 08 collaboration - a dyntek publication
REVOLUTIONIZE YOUR BUSINESS: MICROSOFT OFFICE 365 ENTERPRISE E5 THE SUITE OF APPLICATIONS AND SERVICES AVAILABLE THROUGH OFFICE 365 ENTERPRISE E5 IS UNPARALLELED IN EFFICIENCY AND COST. WHETHER A BUSINESS HAS 10 EMPLOYEES OR 1000 EMPLOYEES, ENTERPRISE E5 CAN SCALE ON DEMAND TO MEET THE NEEDS OF BUSINESSES THAT NEED RESPONSIVE AND EFFORTLESS DIGITAL COMMUNICATION SOLUTIONS.
BUILT FOR TEAMS AND NETWORKS With Skype for Business, you can
M
icrosoft Office 365
from a variety of devices and from various
Enterprise E5 is
locations. Cloud PBX removes the need for
ushering in major
traditional PBX hardware, allowing Skype for
improvements
Business to handle all desired call functions
improvements
while offering the ability to instantly turn
regarding how
the call into an interactive and collaborative
people connect with
experience.
each other. Included in the E5 plan is a host of enterprise level meeting, broadcasting,
MEETING BROADCAST
platform for calling, conferencing,
and conferencing options that promise to
Skype for Business has the capability to
video, and sharing. Connect your
simplify how businesses connect their
broadcast a meeting for up to 10,000 people.
teams with the experience they love,
networks and teams.
Attending the meeting only requires access
simplify your infrastructure with one
in the Office applications they use
to an internet connection and a browser.
every day.
PERSONALIZED AND ORGANIZATIONAL INSIGHTS
Some features of Meeting Broadcast include PSTN CONFERENCING
real-time polling, sentiment analysis, and
Skype for Business already seamlessly
instant messaging. Town Hall style meetings,
integrates people with Microsoft Office
corporate events, conferences, and pre-
applications, and PSTN, or public switched
sentations are all possible with Skype for
telephone network, promises to take that
Business Meeting Broadcast.
ease and efficiency of connection a step further by turning almost any device into a
AFFORDABLE PRICING
conferencing tool. PSTN allows attendees to
The current price of Enterprise E5 is only
join Skype for Business with any phone by
$35.00 per month, which is less than some
data with even more interactive
dialing a local access number. Attendees can
people pay for a phone system alone
reports, simpler dashboards, and
also dial out from a meeting to add others
compelling data visualizations.
when needed. If an attendee prefers to use
MUCH MORE
a PC, tablet, or specific browser, there are
Enterprise E5 offers more than just seamless
convenient single-join touch options available;
connections. Additional applications include
however, the greatest aspect of PSTN
security, data protection, business intelligence
conferencing is the ability of people to join an
tools, 1 TB of storage for file sharing and
online meeting place with no internet access.
storing, Office apps (Word, PowerPoint,
Easy-to-use live data monitoring and in-depth analysis tools allow you to discover new stories in your
PEOPLE CENTRIC SECURITY
OneNote, and Excel), voicemail, and team sites.
Microsoft handles your security so
PSTN combines the power of email, instant
you don’t have to. Now, you have
messaging, dial-up conferencing, and “Voice
even more control with increased
in Cloud” capabilities into a single application.
privacy, transparency, and refined user controls—it’s easy to see why this is the most secure Office ever.
PSTN conferencing also harnesses the power of Modern Voice with Cloud PBX. Cloud PBX was developed for people who require the flexibility to make business calls
09 collaboration - a dyntek publication
collaboration A DynTek Publication
DynTek Services, Inc. specializes in bringing efficient, scalable technology solutions to the public and private sectors. We provide professional IT consulting services, end-to-end IT solutions, managed IT services, and IT product sales to a broad range of public agencies and businesses. Whether you’re looking for a cloud computing solution or interested in modernizing your IT environment to enable stronger data security, DynTek has the expertise to deliver technology solutions aligned with your key initiatives.
www.dyntek.com